Contemporary Issue in HRM

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    Introduction

    Practices

    Conclusion

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    Why Human Resources Is Important: The

    HRM Process

    Explain how an organizations human resources can

    be a significant source of competitive advantage. List the activities necessary for staffing the

    organization and sustaining high employee

    performance.

    Discuss the environmental factors that most

    directly affect the HRM process.

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    Human Resource Planning; Recruitment/ Decruitment;Selection; Orientation; Training

    Contrast job analysis, job description, and job specification. Discuss the major sources of potential job candidates.

    Describe the different selection devices and which work bestfor different jobs.

    Describe what a realistic job preview is and why itsimportant.

    Describe the different types of training and how thattraining can be provided.

    Human Resource Planning; Recruitment/ Decruitment;Selection; Orientation; Training

    Contrast job analysis, job description, and job specification.

    Discuss the major sources of potential job candidates.

    Describe the different selection devices and which work bestfor different jobs.

    Describe what a realistic job preview is and why itsimportant.

    Describe the different types of training and how thattraining can be provided.

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    HRprofessionalas

    changeagent

    Changingworkforce

    demographics

    Make HRactivitiesEthical

    ManagingDiversity

    BalancingWorklife

    Changedemployee

    expectations

    HRMin

    M & As

    Attitudetowardsunions

    HRmanageras

    strategist

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    HR outsourcing is the outsourcing ofperipheral but necessary administrativetasks such as payroll, benefits,education/training, recruiting personnel,administration, to realize economies of scaleand achieve standardization of services.

    Rapidly changing market dynamics andglobal competitive pressures have caused

    organizations to spend more time focusing ontheir core business. Organizations are fastrealizing that they can't be all things to allpeople.

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    HR outsourcingcanhappenin HR functions,likepayrolladministration (producingchecks,handlingtaxes,dealing withsick-timeandvacations),employeebenefits(Health,Medical,

    Lifeinsurance,Cafeteria,etc),humanresourcemanagement (hiringandfiring,backgroundinterviews,exitinterviewsand wagereviews),riskmanagement,etc.

    Outsourcinghas

    become

    acommon

    res

    ponse

    to

    manage peopleandtechnologyresourcesstrategically,enhanceservices,andmanagecostsmoreeffectively.

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    Benefits:

    Helpsin SavingMoney

    Gainincreasedefficiencyandbetterserviceinthe

    performancefunctions,etc.

    P&G vs. IBM

    P&Ghassigneda 10-year, $400 milliondeal withIBM

    tohandleemployeeservices.IBM willsupportalmost

    98,000 ofP&Gemployeesinnearly 80 countries with

    servicessuchas payroll processing,benefits

    administration,compensation, planning,relocation

    services,travelexpensemanagement,etc.

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    Someofthe HR outsourcingservices providersin

    India:

    Indianlife Hewitt(ILH),

    FIDELITY,

    EXULT,

    MAFOI,etc.

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    Becomeanagentforchangebyexpanding

    yourroletohelp yourorganization

    successfullyevolve,adaptandgrow.

    Be prepared withthe practicalknowledgeneededtohelp managetheissues

    accompanyingtoday'scontinuouslychanging

    workplace. Learnkeystrategiesforresolving

    conflictandinterdepartmentalstruggles. Develop theskillstohelp yourstaffadjustto

    new technology,andtoincreaseandimprove

    management-employeecommunication.

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    Change Agent Objectives:

    Understandthedriversbehindchange.

    Understandtheimpactofchangeonyourself

    andothers.

    Understandtheuseofachangemodelandachange process.

    Understandtheroleofthechangeagentin

    managingandsustainingchange.

    Understandstrategiestosuccessfullynegotiatechange.

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    Core Competencies for the Change

    Agent Role:

    .

    Designs and Implements Change Process Possesses Marketing and Representational Skills

    UnderstandsBusiness Process and How to Change

    Improve Efficiency and Effectiveness

    Understands Public Service Environment

    Understands Team Behavior

    Possesses the Ability to Build Trust Relationships

    Uses Consultation and Negotiation Skills Including

    Dispute Resolution

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    HR professionalshould playtheroleofachange

    agentinthreeareas:

    - Initiatives,

    -Processes &

    -CulturalChanges.

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    Themajorchallengethathasresultedfromchanging workforcedemographicsconcernsdualcareercouples,couples whereboth partnersareactively pursuing professionalcareers.

    Thechangein workforcedemographicsrelatesto

    thegrowingnumberofemployees whoareyoung. Enterprises which werenewlyestablished prefer

    youngmenand womenonly.

    Forexample,BangalorebasedInfosyshasemployees whoseaverageageisjust 25 years.

    Facilitieslike pickingup employeesfrombusstop, providingbreakfast(whoaresingle),providing Dormitories,gymnasium,etc.areneededtobe providedtothe workforce whichhasmoreyoungemployees.

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    Thedemographicchangesinthe workforceare:i. Increasingnumbersofworkingmothers

    ii. Asteadydeclineofblue-collaremployees whoare

    giving wayto white-collaremployees,and

    iii. Increasingawarenessandeducationamong

    workers.

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    The HR managersroleinbuilding Ethicalclimateintheorganizationissignificant.

    The HR managerneedstocarefullyscreen

    applicationforthejobs, weedoutthose whoare

    pronetoindulgeinmisdemeanorsandhirethose

    whocanbuildavaluedrivenorganization.

    Hiringethicallystrongemployeesisonlythe

    beginning.The HR managerneedstoinstitute

    mechanismstoensureethicalconductof

    employees. The HR managerbyhimself/herselfshouldsetan

    exampleforethicalbehavior.

    Dishonest people cannot make others Honest

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    Employeesoforganizationsarebecomingincreasingly Heterogeneous.Asdaysgoby

    Diversityisgoingtobeanimportantissueforthe

    HR managerforthefollowingreasons:

    Thenumberofyoung workersinthe workforceis

    increasing

    More womanarejoiningthe workforce

    Workforcemobilityisincreasing

    Internationalcareersandexpatriatesarebecoming

    common. Internationalexperienceisbecominga prerequisite

    forcareer progressiontomanytop levelmanagerial

    positions.

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    How to manage Diversity?Thisbecomeamajorchallengefor HR managers

    tomanagediversity.Followingaresome

    guidelinestomanagediversity:

    Top managementcommitmenttovaluediversityisaprerequisite.

    Organizediversitytraining programmes.

    Propercommunications.

    Apprenticeship programmes.

    Provideanurturingclimate.

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    Balancing workandlifeassumesrelevance when

    bothhusbandand wifeareemployed.

    Work-lifebalanceisbecomingamajorchallenge

    to HR managerasmore womenaretakingupjobstoaddtofinancesoftherefamiliesorbecome

    careerists.

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    HR staffhavebusinessacumen.TheycanthinkstrategicallyandexertinfluenceonthestrategicthinkingofExecutives.Businessacumenisstatedinthe positiondescriptionandformallyassessedduringrecruitment.

    Instrategy whole-of-businessalways trumpsthe

    narrow functionalview.IfHR wantstobeabusiness partneritshouldoperatea whole-of-businessmodel.

    Forany HR investment,thekeyquestionisWhatisthebusinessrequirementhere?

    HR managerisexpectedtoactasastrategist.beingastrategic partner,he/shemustanswer.

    How tocreateanorganisation toaccomplishabusinessgoals?

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    Businessobjectivesmaybestatedin

    several ways- as Financialtargets

    Balancescorecards

    Visions

    Missions

    Goals

    When HR professionalactsasastrategic

    partner,

    he/she

    works

    with

    line

    managers

    toinstituteandmanagea processthat

    createsanorganisation tomeetbusiness

    requirements.

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    CORPORATE-LEVEL STRATEGIES:

    1. Growth strategy

    Internal growth

    Horizontal integration

    Vertical i

    ntegratio

    n

    Mergers,etc.

    2. Stability Strategy

    3. Retranchment strategies

    Turnaround

    Divestment

    Liquidation, etc.

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    Apartfromregular practices,thesearesome

    contemporary/new practices whichusuallysome

    organizationdo.

    Forthedevelopmentoftheorganization,the HRmanager/department playsamajorrole.

    TheroleofHR managerstartsfromthe

    recruitment,training,developmenttoincentive

    benefits,developmentofpaystractures,etc.

    The HR managerroleisnotrestricted withthat.

    Now adayscompaniesthinkaboutthere

    developmentgrowth.

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