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1 © SGS SA 2015 ALL RIGHTS RESERVED SGS INVESTOR DAYS 29 30 OCTOBER 2015 CONSUMER & RETAIL SERVICES @ SGS RICHARD SHENTU EXECUTIVE VICE PRESIDENT INVESTOR DAYS, 29-30 OCTOBER 2015

CONSUMER & RETAIL SERVICES @ SGS · 2016-02-17 · US bounce back New buying market: China becomes world’s market and investor ... Source: McKinsey survey of chief procurement officers,

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Page 1: CONSUMER & RETAIL SERVICES @ SGS · 2016-02-17 · US bounce back New buying market: China becomes world’s market and investor ... Source: McKinsey survey of chief procurement officers,

1 © SGS SA 2015 ALL RIGHTS RESERVED – SGS INVESTOR DAYS – 29 – 30 OCTOBER 2015

CONSUMER & RETAIL

SERVICES @ SGS

RICHARD SHENTU – EXECUTIVE VICE PRESIDENT

INVESTOR DAYS, 29-30 OCTOBER 2015

Page 2: CONSUMER & RETAIL SERVICES @ SGS · 2016-02-17 · US bounce back New buying market: China becomes world’s market and investor ... Source: McKinsey survey of chief procurement officers,

2 © SGS SA 2015 ALL RIGHTS RESERVED – SGS INVESTOR DAYS – 29 – 30 OCTOBER 2015

EVOLUTION: THE ENVIRONMENT

AND SGS

Traditional market under pressure:

Weak economy

Cost pressure

Rise of e-Commerce

China production and export facing headwinds:

Production migration from China to other countries

TPP makes China less attractive as the ‘world factory’

Reorganization for SGS:

Renewed focus for consumer goods

Food and Automotive SBUs move to other business lines with

better synergies

Page 3: CONSUMER & RETAIL SERVICES @ SGS · 2016-02-17 · US bounce back New buying market: China becomes world’s market and investor ... Source: McKinsey survey of chief procurement officers,

3 © SGS SA 2015 ALL RIGHTS RESERVED – SGS INVESTOR DAYS – 29 – 30 OCTOBER 2015

MARKET PERSPECTIVE

Market fundamental remains sound:

Shorter product lifecycle

Digital economy and Internet of Things

Rise of e-Commerce market place

US bounce back

New buying market: China becomes world’s market

and investor

CRS beyond China:

New sourcing countries

Refocused service approach: networked sales strategies to

reposition in potential growth areas

Page 4: CONSUMER & RETAIL SERVICES @ SGS · 2016-02-17 · US bounce back New buying market: China becomes world’s market and investor ... Source: McKinsey survey of chief procurement officers,

4 © SGS SA 2015 ALL RIGHTS RESERVED – SGS INVESTOR DAYS – 29 – 30 OCTOBER 2015

SOFTLINES: CHANGING SOURCING

PREFERENCE

China

Source: OTEXA

https://www.sourcingjournalonline.com/china-suffers-biggest-loss-u-s-apparel-import-share-year/

YTD May 2015 vs. 2014

Page 5: CONSUMER & RETAIL SERVICES @ SGS · 2016-02-17 · US bounce back New buying market: China becomes world’s market and investor ... Source: McKinsey survey of chief procurement officers,

5 © SGS SA 2015 ALL RIGHTS RESERVED – SGS INVESTOR DAYS – 29 – 30 OCTOBER 2015

APPAREL SOURCING:

BANGLADESH REMAINS TOP

“What will be the top 3 sourcing destinations over the next 5 years?” Respondents who ranked the respective countries within the top 3, n = 40, %

Source: McKinsey survey of chief procurement officers, January/February 2015

McKinsey & Company: East Africa – The Next Hub for Apparel Sourcing

Exhibit 1: Bangladesh remains the top future sourcing location;

Ethiopia appears on the list for the first time.

Page 6: CONSUMER & RETAIL SERVICES @ SGS · 2016-02-17 · US bounce back New buying market: China becomes world’s market and investor ... Source: McKinsey survey of chief procurement officers,

6 © SGS SA 2015 ALL RIGHTS RESERVED – SGS INVESTOR DAYS – 29 – 30 OCTOBER 2015

EAST AFRICA: THE NEXT HUB FOR

APPAREL SOURCING?

3

8

5

10 13

13 15

13 18

28

3 5

3

8

3

3

5

8

Swaziland

South Africa

Egypt

Botswana

Tanzania

Uganda

Madagascar

Lesotho

Mauritius

Kenya

Ethiopia

Start sourcing Increase value

35

13

10

10

105

5

5

5

5 5

5 5

Exhibit 2: Among sub-Saharan African countries, Ethiopia and Kenya are of greatest

interest to global buyers.

“Do you expect to either start or increase sourcing from these countries between

now and 2020?” Respondents, n = 40, %1

1Figures may not sum, because of rounding.

Source: McKinsey survey of chief procurement officers, January/February 2015

McKinsey & Company: East Africa – The Next Hub for Apparel Sourcing

Page 7: CONSUMER & RETAIL SERVICES @ SGS · 2016-02-17 · US bounce back New buying market: China becomes world’s market and investor ... Source: McKinsey survey of chief procurement officers,

7 © SGS SA 2015 ALL RIGHTS RESERVED – SGS INVESTOR DAYS – 29 – 30 OCTOBER 2015

SOFTLINES AND HARDLINES:

THE MARKET

Traditional market, but growth potential exists in middle term

Strategic lab development in new sourcing countries

Beyond RSTS, providing holistic solutions for ZDHC:

Driving market trend to manage chemicals, from upstream through

whole supply chain

Extend RSTS services from RSL to MRSL, testing from product/raw

materials to chemical products

Continuing demand for wastewater testing, EHS audit, chemical

management training

Prepare solutions for evolution to other industries,

such as leather

Page 8: CONSUMER & RETAIL SERVICES @ SGS · 2016-02-17 · US bounce back New buying market: China becomes world’s market and investor ... Source: McKinsey survey of chief procurement officers,

8 © SGS SA 2015 ALL RIGHTS RESERVED – SGS INVESTOR DAYS – 29 – 30 OCTOBER 2015

SOFTLINES AND HARDLINES:

ADJUSTMENT AND OPPORTUNITY

China becomes the world’s market – GB testing demands increase

throughout the network

Revitalizing and evolving traditional field services with sustainability

elements

Developing new service for fire technology

Restructure Strategic Account Platform to

Retailer team

e-Commerce team

Merging TJP with Hardgoods: leverage synergies and further

improve efficiency

Page 9: CONSUMER & RETAIL SERVICES @ SGS · 2016-02-17 · US bounce back New buying market: China becomes world’s market and investor ... Source: McKinsey survey of chief procurement officers,

9 © SGS SA 2015 ALL RIGHTS RESERVED – SGS INVESTOR DAYS – 29 – 30 OCTOBER 2015

E&E

North America: safety solutions

Fast-growing products:

Wearable tech

Medical devices

Wireless goes beyond mobile phones:

Internet of Things

Electronic and mobile payment security: testing and certification

New technologies with new requirements:

Functional safety

IoP

Software security

Page 10: CONSUMER & RETAIL SERVICES @ SGS · 2016-02-17 · US bounce back New buying market: China becomes world’s market and investor ... Source: McKinsey survey of chief procurement officers,

10 © SGS SA 2015 ALL RIGHTS RESERVED – SGS INVESTOR DAYS – 29 – 30 OCTOBER 2015

WIRELESS AND DIGITAL ECONOMY

Page 11: CONSUMER & RETAIL SERVICES @ SGS · 2016-02-17 · US bounce back New buying market: China becomes world’s market and investor ... Source: McKinsey survey of chief procurement officers,

11 © SGS SA 2015 ALL RIGHTS RESERVED – SGS INVESTOR DAYS – 29 – 30 OCTOBER 2015

WHERE DO WE FOCUS?

KEY MARKETS

Major buying markets driving volume for SL and HL:

The US

The EU, particularly Germany

Rapidly developing domestic markets – future stars:

China: GB, wireless, market liberalization, IOT, eCommerce, M&A

opportunities

US: technology-driven services including wireless, medical devices,

US safety solutions, eCommerce, M&A opportunities

Page 12: CONSUMER & RETAIL SERVICES @ SGS · 2016-02-17 · US bounce back New buying market: China becomes world’s market and investor ... Source: McKinsey survey of chief procurement officers,

12 © SGS SA 2015 ALL RIGHTS RESERVED – SGS INVESTOR DAYS – 29 – 30 OCTOBER 2015

WHERE DO WE FOCUS?

PROCESS AND RESOURCES

Digitalization, automation and process improvement to drive

additional efficiency

Re-aligning resources and re-deploying operational excellence:

Rationalizing cost base

Rapid efficiency improvements in declining countries

Re-deploy global key account management and operational expertise

to emerging supplying countries

Page 13: CONSUMER & RETAIL SERVICES @ SGS · 2016-02-17 · US bounce back New buying market: China becomes world’s market and investor ... Source: McKinsey survey of chief procurement officers,

13 © SGS SA 2015 ALL RIGHTS RESERVED – SGS INVESTOR DAYS – 29 – 30 OCTOBER 2015