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Prof. dr. Frenk van Harreveld Consumer perceptions and behavior towards polymers Understanding and changing

Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

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Page 1: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

Prof. dr. Frenk van Harreveld

Consumer perceptions and

behavior towards polymers

Understanding and changing

Page 2: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

PAGE 1

Perceived importance climate change

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Page 3: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging
Page 4: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

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Environmental concerns

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Page 7: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

PAGE 6

Mind the gap

Terlau, W. & Hirsch, D. (2015). Sustainable Consumption and the Attitude-Behaviour-Gap Phenomenon - Causes and

Measurements towards a Sustainable Development. Int. J. Food System Dynamics 6, 159-174

Page 8: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

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Psychological distance

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“a cognitive separation between the

self and other instances such as

persons, events, or times.”

Trope & Liberman (2003).

Page 9: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

The psychology of sustainable behaviour

Page 10: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging
Page 11: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging
Page 12: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging
Page 13: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging
Page 14: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

Attitudes

Page 15: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

Willingness to pay

0

10

20

30

40

50

60

70

0.0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1.0 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 2.0

Fre

quen

cy

Amount in £

Willingness to pay

Page 16: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

Plastic attitude network

Page 17: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

Plastic attitude network

Page 18: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

Willingness to pay: donation

Guilt

t(230.517) = - 1.966, p = 0.05*

*This is the corrected p-value suggested by the statistically significant Levene’s Test for Equality of Variances. The uncorrected p-value was only marginally significant t(283) = - 1.800, p = 0.061.

Page 19: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

Emotions

Page 20: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

Emotions

R2 = 0.033, F(1, 283) = 9.713, p = 0.002

None of the other emotions that we measured predict donation amount.

• Anger• Excitement• Guilt (t = 3.117, p = 0.002, β = 0.182)

• Joy • Uncertainty • Sadness• Worry

Page 21: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

Conclusions

➤ Broad values of consumers about the environment are not always translated into behaviour.

➤ Bridging the gap between attitudes and behaviour.

➤ Empirical network models provide insight into primary drivers of behaviour.

➤ Inroads into targeted persuasion strategies to change behaviours.

➤ Educating the public about consequences of plastic.

Page 22: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging

Moving forward

➤ Psychological distance revisited: reducing distance to the benefits of changing towards more sustainable behaviour.

➤ Visibility is key

➤ Role models

➤ Positive emotions

Page 23: Consumer perceptions and behavior towards polymers · 2020-02-04  · Conclusions Broad values of consumers about the environment are not always translated into behaviour. Bridging