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CONSUMER CONFIDENCE A CANADIAN PERSPECTIVE Q1 2014

CONSUMER CONFIDENC E - Nielsen · 2019. 5. 29. · CONSUMER CONFIDENCE A CANADIAN PERSPECTIVE 1 2014 C 2014 T N Company 1 CONSUMER CONFIDENC E A CANADIAN PERSPECTIVE ... categories-

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  • 1CONSUMER CONFIDENCE: A CANADIAN PERSPECTIVE – Q1 2014 Copyright © 2014 The Nielsen Company

    CONSUMER CONFIDENCEA CANADIAN PERSPECTIVE Q1 2014

  • 2 CONSUMER CONFIDENCE: A CANADIAN PERSPECTIVE – Q1 2014

    CONFIDENCE BOUNCES BACK TO PRE-RECESSIONARY LEVELS GLOBALLY, BUT HOLDS IN CANADA Despite rising consumer confidence levels in the world’s largest

    economies, Canadian optimism remains flat.

    The Nielsen Global Consumer Confidence Index measures views

    about job prospects, personal finances and the ability and willingness

    to spend. These economic indicators are captured in a consumer

    confidence level. A score of 100 is considered neutral. Levels above and

    below that number show degrees of optimism and pessimism.

    At 99, Canada’s confidence level was just under that baseline. That’s

    down just slightly from 100 in the final quarter of 2013.

    The stagnant Canadian confidence level also comes at a time when

    confidence levels are up elsewhere. Globally, consumer confidence

    returned to pre-recession levels, with an index score of 96 in the first

    quarter of 2014 – up three points from this time last year, while Canada

    is down three points over that period.

    The global confidence level is the highest in the Nielsen surveys since

    Q1 2007. Exactly five years, in Q1 of 2009, the global index recorded its

    lowest score of 77.

    Across the world’s six biggest economies, five demonstrated consumer

    confidence gains. The U.S. confidence level is up six points, and at 100

    is now higher than Canada’s confidence level.

  • 3CONSUMER CONFIDENCE: A CANADIAN PERSPECTIVE – Q1 2014 Copyright © 2014 The Nielsen Company

    NIELSEN CONSUMER CONFIDENCE INDEX

    CANADA GLOBAL

    100

    99

    97

    98

    102

    Q4 2013

    Q1 2014 Q1 2014

    Q3 2013

    Q2 2013

    Q1 2013

    94

    96

    94

    94

    93

    Q4 2013

    Q3 2013

    Q2 2013

    Q1 2013

    “When it comes to consumer confidence, Canada’s in a bit of a holding

    pattern while the majority of other countries take a step forward”, says

    Carman Allison, vice president, Consumer Insights, Nielsen Canada.

    Looking at many of the measures that make up the confidence index,

    Canadian perceptions have actually remained steady. “Yet there are a

    few warning bells,” explains Allison. “In the first quarter of the year, we

    saw notable increases in the percentage of Canadians who feel we’re in a

    recession, and who have changed their shopping patterns to save. At the

    same time, when we look at what Canadians are doing with spare cash,

    saving strategies are outpacing spending strategies.”

  • 4 CONSUMER CONFIDENCE: A CANADIAN PERSPECTIVE – Q1 2014

    RECESSION FEARS RISEIn Q1, Canada showed an increase in the number of people who feel that

    the country is in recession – 47%, which is up five percentage points but

    back to the levels mid last year. That comes after a similar big swing,

    downward, in recession perception in the final quarter of 2013.

    In contrast, 55% of people globally say their country is still in recession,

    and that’s down from 57%. While the recessionary mindset is back to

    previous levels in Canada, it’s falling in the U.S. 63% of Americans now

    say their country is in recession, down from 71%. The narrowing of the

    gap between Canadian and American perceptions, despite the fact that

    the U.S. economy was much harder hit, may be a temporary blip or a

    troubling indicator.

    CANADA

    47%

    47%42%

    47%

    49%

    Q4 2013

    Q1 2014

    Q2 2013

    Q1 2013

    Q3 2013

    DO YOU THINK YOUR COUNTRY IS IN AN ECONOMIC RECESSION AT THE MOMENT? (% ANSWERING YES)

  • 5CONSUMER CONFIDENCE: A CANADIAN PERSPECTIVE – Q1 2014 Copyright © 2014 The Nielsen Company

    MORE CANADIANS TRY TO PINCH PENNIESIn looking at their household expenses, more Canadians are employing

    cost-cutting strategies. More than 6 in 10 Canadians, 63%, say they’ve

    changed their shopping patterns compared to this time last year. That’s well

    up from both the 55% who said the same in Q4 2013, and the 59% who said

    so in Q3 of 2014.

    “The desires to save and cut expenses are fueling a number of fast-moving

    consumer goods trends, with more consumers shopping discount retail

    formats and buying on promotion at record levels,” says Allison. “Currently

    36% of retail sales are sold with a price cut – an increase from 27% since

    2008.”

    Nielsen inquires about 15 savings habits. A high percentage of Canadians

    recognize the bite of take-away meals. Cutting back in that category showed

    the biggest increase by far, as 60% of people now say they are looking to

    save there.

    Except for that category, the top eight are in the same order (the percentage

    change from the Q4 survey is in parentheses). Besides take-away meals, the

    category with the biggest change is car usage. 26% of Canadians surveyed

    say they use it less often, vs. 31% in the previous survey.

    Cut down on take-away meals: 60% (+10)Try to save on gas and electricity: 54% (+3)Spend less on new clothes: 54% (/)Cut down on out-of-home entertainment: 50% (+1)Switch to cheaper grocery brands: 48% (/)Delay upgrading technology (PC, mobile, etc.): 32% (-3)Delay replacing major household items: 31% (-2)Cut down on holidays/short breaks: 30% (-3)Cut down on telephone expenses: 28% (/)Use my car less often: 26% (-5)Cut out annual vacation: 25% (+1)Cut down on at-home entertainment: 23% (-5)Look for better deals on home loans, insurance, credit cards, etc.: 20% (-4)Cut down on or buy cheaper brands of alcohol: 16% (-2)Cut down on smoking: 13% (+2)

  • 6 CONSUMER CONFIDENCE: A CANADIAN PERSPECTIVE – Q1 2014

    GREATER FOCUS ON SAVINGS STRATEGIESNielsen routinely asks what people do with their money after covering

    essential living expenses. Here, we see almost no movement in spending

    strategies from Q4. On the savings side, however, more Canadians

    are putting money towards their own financial well-being in three key

    categories- paying off debt, more savings and investing.

    “Canadians continue to be focused on repairing the household balance

    sheet with saving strategies ranking higher than spending strategies,”

    says Allison.

  • 7CONSUMER CONFIDENCE: A CANADIAN PERSPECTIVE – Q1 2014 Copyright © 2014 The Nielsen Company

    WHAT DO YOU DO WITH YOUR SPARE CASH?

    19% 42%

    40%

    14%

    18%

    20%

    22%

    14%

    20%

    25%

    15% 38%

    38%

    10%

    15%

    28%

    23%

    15%

    22%

    29%

    20% 37%

    38%

    11%

    15%

    19%

    21%

    17%

    19%

    26%

    18%18%

    35%39%

    39%41%

    11%14%

    18%17%

    19%20%

    19%19%

    15%16%

    17%18%

    28%28%

    SPENDING STRATEGIES SAVING STRATEGIES

    OUT-OF-HOME ENTERTAINMENT

    PAYING OFF DEBTS/ CREDIT CARDS/LOANS

    PUTTING INTO SAVINGSNEW CLOTHES

    NEW TECHNOLOGY PRODUCTS

    INVESTING IN SHARES OF STOCK/MUTUAL FUNDS

    HOME IMPROVEMENTS/ DECORATING

    RETIREMENT FUND

    I HAVE NO SPARE CASHHOLIDAYS/VACATIONS

    Q1 2013 Q2 2013 Q3 2013 Q4 2013 Q1 2014

  • 8 CONSUMER CONFIDENCE: A CANADIAN PERSPECTIVE – Q1 2014

    IS THIS A GOOD OR BAD TIME TO BUY?CANADA

    EXCELLENT3%3%3%

    5%4%

    39%38%

    37%39%

    41%GOOD

    39%41%42%

    42%

    44%

    NOT GOOD

    15%14%

    13%13%

    12%BAD

    VIEWS ON FINANCES AND CLIMATE TO BUY STAY STATICWhat is holding Canadians back from loosening their pocketbooks?

    Feelings about their finances and whether it’s a good time to buy aren’t

    down – but they also aren’t improving.

    Just about half of Canadians (51%) consider their finances to be good.

    That has stayed the same for four consecutive quarters, but is down from

    60% from the Q1 survey one year ago.

    Likewise, when asked if it’s the right time to buy what they need and want,

    considering their finances and costs, Canadians aren’t overly optimistic.

    Over the past year, the percentage of people saying “yes” has gone down,

    up, and now down again for two straight quarters. In Q1 2014, just over 4

    in 10 (42%) agreed that this was a good or excellent time to buy.

    Q1 2013 Q2 2013 Q3 2013 Q4 2013 Q1 2014

  • 9CONSUMER CONFIDENCE: A CANADIAN PERSPECTIVE – Q1 2014 Copyright © 2014 The Nielsen Company

    JOB PROSPECTS SEEN AS FLATCanadian attitudes towards job prospects also have barely moved in a

    year. 52% rate job prospects as good or excellent. In the previous four

    Nielsen surveys, the numbers were 52%, 51% or 50%.

    In the first quarter of the year, Canada’s unemployment rate was 7%,

    7% and 6.9% in January, February and March. Though Canada did gain

    190,000 jobs from the end of Q1 2013 to the end of Q1 2014, Statistics

    Canada reports that overall employment growth has been subdued since

    August 2013. Despite that, job security has actually dropped on the list

    of top Canadian concerns.

    HOW DO YOU RATE

    JOB PROSPECTS?

    CANADA Q1

    2013

    CANADA Q2

    2013

    CANADA Q3

    2013

    CANADA Q4

    2013

    CANADA Q1

    2014

    Excellent 4% 4% 4% 5% 5%

    Good 46% 47% 46% 47% 47%

    Not good 38% 34% 37% 35% 35%

    Bad 5% 7% 7% 7% 7%

  • 10 CONSUMER CONFIDENCE: A CANADIAN PERSPECTIVE – Q1 2014

    WHAT IS YOUR BIGGEST

    CONCERN OVER THE NEXT

    SIX MONTHS?

    #1

    CONCERN

    #2

    CONCERNTOTAL

    Debt 16% 12% 28% (/)

    The economy 14% 10% 24% (+4)

    Increasing utility bills 8% 13% 21% (+2)

    Health 12% 7% 19% (+1)

    Job security 11% 8% 19% (-2)

    Increasing food prices 6% 12% 18% (+1)

    Work-life balance 9% 6% 15% (/)

    DEBT IS STILL #1 WORRYWhile debt is still the top concern of Canadians, worries about the

    economy in general showed the biggest increase.

    This flies in the face of global outlooks, and indeed forecasts for Canada.

    In April, the International Monetary Fund said the global economy is

    strengthening, and increased its growth forecast for Canada. The IMF

    suggested that Canada will benefit from a rebounding U.S. economy

    through 2014. However, the IMF added that weaker than expected

    exports, high household debt and high housing prices all pose economic

    risks to Canada.

    “The question on the minds of many consumers; Will the bubble burst?”

    Here are the seven issues that Canadians are most worried about over

    the next six months. The numbers in parentheses notes the percentage

    change from the Q4 Nielsen survey.

    “With consumer attitudes stuck in a holding pattern, fast-moving

    consumer goods spending patterns in Canada continue to move

    sideways,” says Allison. “That’s evident by nearly flat unit sales gains

    of just 0.5% in the first quarter.”

  • CONSUMER CONFIDENCE: A CANADIAN PERSPECTIVE – Q1 2014

    ABOUT THE SURVEY The Nielsen Global Online Survey was conducted February 17 to March

    4, 2014, and polled more than 30,000 consumers online in 60 countries

    throughout Asia-Pacific, Europe, Latin America, the Middle East, Africa

    and North America. The sample has quotas based on age and sex

    for each country based on their Internet users, and is weighted to be

    representative of Internet consumers and has a maximum margin of

    error of ±0.6%.

    This Nielsen survey is based on the behavior of respondents with online

    access only. Internet penetration rates vary by country. Nielsen uses a

    minimum reporting standard of 60 percent Internet penetration or 10M

    online population for survey inclusion. The China Consumer Confidence

    Index is compiled from a separate mixed methodology survey among

    3,500 respondents in China. The Nielsen Global Survey, which includes

    the Global Consumer Confidence and Spending Intentions Survey, was

    established in 2005.

    ABOUT NIELSEN Nielsen Holdings N.V. (NYSE: NLSN) is a global information and

    measurement company with leading market positions in marketing

    and consumer information, television and other media measurement,

    online intelligence and mobile measurement. Nielsen has a presence in

    approximately 100 countries, with headquarters in New York, USA and

    Diemen, the Netherlands.

    For more information, visit www.nielsen.com.

    Copyright © 2014 The Nielsen Company. All rights reserved. Nielsen and

    the Nielsen logo are trademarks or registered trademarks of CZT/ACN

    Trademarks, L.L.C. Other product and service names are trademarks or

    registered trademarks of their respective companies. 14/7750

  • 12 CONSUMER CONFIDENCE: A CANADIAN PERSPECTIVE – Q1 2014