Consulting in the 21st Century Greater Houston IH Council 20 Feb 2003 Jill Barson Gilbert, QEP InteGreyted Consultants, LLC

Consulting in the 21st CenturyConsulting in the 21st CenturyGreater Houston IH Council Greater Houston IH Council •• 20 Feb 20 Feb

20032003Jill Barson Gilbert, QEP Jill Barson Gilbert, QEP •• InteGreyted InteGreyted

Consultants, LLCConsultants, LLC

20 February 2003 Copyright © 2003 InteGreyted Consultants, LLC Slide 2

Topics

Consulting in the 21st century - evolutionTwo consulting business models – traditional and “new age”How InteGreyted implements its business model to deliver strategic IH servicesKeys to success


Consulting in the 21st Century

1980 2003

1980 - 1984 1985 - 1994

Consulting Firms Tech Industry, Small Business

1995 - 2003

Plant/Corporate Staff

Plant or Office Executive Suite Client Site Home Office

Business Formal Business Casual Plant/Weekend Casual

What You Know Who You Know

Generalist Specialist Generalist w/ Specialist Network

Paper & Pencil Mainframe Systems Spreadsheets EH&S MIS


Business Model 1 – Mid-sized U.S. Consulting Firm

Hire smart people straight out of of college and train them to be consultantsDedicated sales team and marketing staffReplicate successes geographically

Southwest Airlines model

Privately held, not leveraged


Business Model 2 – Mid-sized Global Consulting Firm

Hire experienced EH&S specialists, most with industry experienceSmall core group of 25-30 “manager-sellers”Privately held, slightly leveraged, backed by $1 billion companyTechnology is integral part of day-to-day businessGlobal Network of EH&S professionals

Strategic Industrial Hygiene Services

Expertise •• Global Resources •• Technology


InteGreyted Overview

Strategic ThinkingPractical DesignEfficient Execution

Senior EHS professionals working in partnership with industry


Strategic EHS Services

Corporate Programs & TrainingGlobal InitiativesManagement SystemsCompliance/Voluntary StandardsSustainability

Acquisitions & DivestituresTechnology-Enabled EHSAsset Management and Cost RecoveryLitigation Support

Engineering •• Site Restoration •• Health & Safety


AmericasAmericas

Argentina

Brazil

Canada

Colombia

Costa Rica

Mexico

United States

Venezuela

EuropeEurope

Austria

Belgium

England

France

Germany

Ireland

Italy

Portugal

Romania

Spain

Switzerland

Asia/AfricaAsia/Africa

Australia

China

Egypt

India

Israel

Japan

Korea

Malaysia

New Zealand

Pakistan

Singapore

South Africa

Serving Clients Worldwide


Corporate Industrial Hygiene Projects

Business Model:Overall project management through senior level core staffBroad geographical capabilities, including “in-country” resourcesRapid execution of surveys through regionally based network partnersConsistent methodologies, reports, and data handling through central (web-based) data system

Fortune 5 Client:

Broad-based IH surveys at 15+ geographically dispersed locations

Complex IH assessment for pilot application (Fortune 50 supplier)

Fortune 100 Client:

IH assessments for propriety material. 20+ multi-national locations

Fortune 200 Client:

Pre-scheduled surveys at 20+ sites with heavy metal focus


Key Result Areas Measures of SuccessLow High

Program Approach & Governance

Reactive, Surprised Strategic & Anticipatory

RequirementsIdentification

Ad Hoc Identification Inventoried, Organized, Actionable

Management Systems Firefight Operates as a Process, Consistently Applied

Methodology

Accountability Undefined Traceable for Routine, Corrective & MOC Req’ts.

Information Systems Manual, Disconnected, Disintegrated

Automated, Consistent & Consolidated

Assurance Metrics After the Fact Early Warning Radar

Reporting Burden Byproduct of Business Process

“Responsible Official” Risk

Vulnerable Protected

Strategic Approach Ensures Success


Ability to Deliver the Complete Solution

Program Strategies that migrate potential compliance liability to managed risk

Consistent Program: reports/formats/compliance demonstration methods across multiple sites & dispersed geographies

Managed Implementation: consistent business processes implemented at the operations level

Real-Time Compliance Assurance Measures: prevention & quick

deviation correction not penalties

Consolidation/Retention of Knowledge: monitoring data, obligations, supporting materials, assignments, etc.

Management Solutions: “root cause fixes, long term risk control”


Expertise & Experience

Seasoned Experts:Seasoned Experts: working with clients to design the best strategy and business processes

Managed Network:Managed Network: industrial hygiene professionals with practical and local facility/regulatory experience to implement programs worldwide

GlobalNetEHS™


Tools & Information Technology

Leading Edge Methodologies:Leading Edge Methodologies: leverage technology to enable effective and efficient IH & other EHS management programsWeb-Tools:Web-Tools: easy, cost-effective, field-tested tools that consolidate assurance program information in one placeFlexibility:Flexibility: interface with existing systems, minimizing redundancy without sacrificing past investments in technology IntelligentEHS™


Keys to SuccessPlan! Plan! Plan!Be focusedDistinguish yourselfMarket YourselfWork with people you knowSell to people you don’t knowKnow when to ask for helpKeep what works; discard what doesn’t workProtect your assets


Summary


For Further Information…Jill Barson Gilbert, QEPInteGreyted Consultants, [email protected] 281.280.8106

mailto:[email protected]

mailto:[email protected]

Documents

Consulting in the 21st Century Greater Houston IH Council 20 Feb 2003 Jill Barson Gilbert, QEP InteGreyted Consultants, LLC