Consultant Quarterly Webinar

Brice Green & Pete Ambriz1/29/2014

Agenda• What’s new with Toshiba

– Introducing Toshiba I-VoIP SIP Trunk Service– VIPedge Update

• Unified Communications• Mobility• The Power of Choice• The Toshiba Advantage• A Look Ahead to 2014• Q & A

Toshiba SIP Trunks• Toshiba’s SIP Trunking I-VoIP Service (SIP Trunking) for on-

premises IPedge and Strata CIX systems

Toshiba TSD Confidential - 1/2014

Toshiba SIP Trunks• Integrated SIP Trunking service and equipment enables a single-

vendor business telephone solution• Reduces Communication Costs

– Call between locations can run over an existing IP intranet to reduce long distance costs

– Converges voice and data on one IP network reduces infrastructure costs• Uses bandwidth more efficiently than ISDN

– SIP trunks can carry either voice or data anytime– Channels are dynamically allocated between voice and data– SIP Trunking uses bandwidth efficiently to run more traffic on the same

T1

Toshiba TSD Confidential - 1/2014

Toshiba SIP Trunks Features

Toshiba TSD Confidential - 1/2014

• Business-grade voice quality• Support for occasional spikes in call volume• Park/Reserve DID numbers• Service Continuity

– DID failover forwarding– DID forwarding

• Simple & ease of installation

VIPedge Update• Simplification– 2 User Plans – Business Standard User or AA– Channels – Unlimited or Call Center– Toll Free is billed $0.039 per minute

• Park/Reserve DID number• Service Continuity

– DID failover forwarding– DID forwarding

• Free telephone number porting promotion

Quick Review

Consultant Quarterly Webinar

Unified Communications• What UC can do for youo Presence and Instant Messageo Outbound dialing from any

applicationo Call Manager® desktop call

control o CRM integration and screen

pops o Simultaneous Ring ‘Find-Me

Follow-Me’ o Off-premises Call Forwardingo Automatic triggers and actions.o Mobile Apps

o Meet-Me Conferencing and Web Collaboration

o Unified Messagingo Integration with Microsoft

Exchange and Microsoft Lynco Call Manager Advanced

Companion Appso Call Manager Advanced

Integration with popular CRM systems.

Maximize the value of your Wireless LAN• Wireless IP telephone handsets• Call Manager with SoftIPT soft phone for your laptop PC• Operates over existing Wireless LAN infrastructure• Provides mobility wherever your Wireless LAN reaches

Toshiba TSD Confidential - 1/2014

Mobility

Additional Wireless Options• Toshiba IP4100 Wireless SIP DECT Telephones• Simultaneous Ringing (Twinning) of desk phone and mobile

phone• IPMobility (IPedge) and Call Manager Mobile (VIPedge)

provides PBX call mobility via cellular network

Toshiba TSD Confidential - 1/2014

Mobility

Toshiba Offers the Power of Choice• With Toshiba, you have the power of choice in how

you deployed these advanced capabilities on…– Pure IP Cloud-Based Telephone Solution

VIPedge – Pure IP On-Premise Telephone System

IPedge – Digital and IP On-Premise Telephone System

Strata CIX + IPedge Application Server

The Toshiba Advantage• 135 years in telecom, top market ranking

• On-premises, cloud or hybrid solutions (choice and flexibility, investment protection into the future)

• Toshiba's migration path helps users retain their investment • Ease of transitioning between products. • Cloud-based telephony option (eliminates equipment purchase, predictable

monthly fee, disaster recovery, easy growth single or multi-site, to 500 seats)

• Mobile client included free

• Advanced multi-media conferencing built-in and license-activated (simple, convenient, no extra equipment required)

• Among longest warranties in industry

A look ahead to 2014…• Networking between VIPedge Pure IP Cloud-Based Telephone

Solution to the Strata CIX and IPedge On-Premise Telephone System. Networking between VIPedge to multiple VIPedge customers.

• IPedge App Server in the cloud for Strata CIX. • A simplified admin client for the end user.• New UC Client with support of tablets, Mac OS X, and Win 8 and

federation. • Contact Center Applications on IPedge servers• Virtualization versions of our Contact Center and IPedge software

Contact Us

• Toll-Free (800) 362-6620 M – F 7am to 4pm PT• Email: tsdconsultantresource@tais.toshiba.com • Website: telecom.toshiba.com

Stay Connected

Toshiba TSD Confidential - 1/2014