Constructive Conversations

Welcome!LGA,TLAP, NCAG, ADASS, UKHCA, RNHA, NCF

26th January 2018 www.local.gov.uk

Morning Timetable10.00am Introduction and welcome Brigid Day, Care and Health Improvement Programme

Adam Webb, Think Local Act Personal10.10am The importance of

constructive conversations – different perspectives

Isaac Samuels – National Co-Production Advisory Group (NCAG)

Colin Angel, Policy and Campaigns Director, UK Homecare Association (UKHCA)

Phil Porter, Strategic Director of Community Wellbeing, Brent Council

10.45am Table discussions 1 Pre-selected GroupsWhat’s working and what’s not? Main challenges you face? What does good look like? How would a more constructive conversation help achieve it? How could tools such as Market Position Statements help?

11.15am Coffee Break

11.30am Table discussions 2 Agree main challenge and possible ways forward

11.50am Care Market Analysis in the North West – findings and observations

Tom Maloney, NW ADASS Programme Director

12.20pm Lunch and Networking

Purpose of the event• Challenging circumstances for adult social

care• More important than ever for partners to work

more closely together• So this is why LGA and TLAP have come

together to put on a series of events:• Constructive conversations

Constructive conversations

Phil Porter Strategic Director Community Wellbeing

Chair London ADASS Commissioners Network

24 January 2018

What is a constructive conversation?

Sanford’s challenge and support theory

People, families and communities

Outcomes

Systems

Listening

Evidence

DASSes and Commissioners

Brent:a. Making it easier for staff to do the right thing – L&D, MECC,

Outcome Based Reviews, commissioning toolkit/network b. Organisational Leadership – role modelling the right

behaviours c. System leadership – in Brent and across North West London

London ADASS Commissioners network (sub set of ‘a’ above):1. Learning the lessons for home care commissioning 2. Core set of quality standards3. Bed based care – tools to help deliver quality at the right cost4. Peer reviews - commissioning5. Commissioning for wellbeing qualification.

Principles of Commissioning for Wellbeing

Level 5 qualification (Skills for Care / Highfield / ADASS). Live and people are

completing it – e.g. 70 commissioners in London

The qualification provides learners with the knowledge and understanding in:

1. The role of the commissioner for wellbeing

2. Commissioning together for outcomes:

“This unit aims to develop the learners understanding and knowledge of

commissioning for wellbeing as an outcome-focused process. Learners will also

develop understanding and knowledge of commissioning for wellbeing as a

process that has relationships and partnerships at its heart, with people and

with other commissioners.”

3. The commissioning cycle

4. Professional development for effective commissioning

Principles of Commissioning for Wellbeing

Emma:

“I wanted the opportunity to consolidate all my experience, knowledge and skills

in commissioning. The certificate has given me extensive knowledge and

understanding which I will use to strengthen my work. I now really understand the

true meaning of person-centred commissioning for wellbeing and how to engage

with users of services to co-design services and improve outcomes”.

Emma’s employer:

“We’re delighted that Emma has completed her course. She’s helped change the

focus of some work from the development of a strategy for ‘consultation’ to a

project of co-design focusing on the needs of a specific group and empowering

the whole team to redesign pathways and services – this has made a huge

difference to our team”.

Table Discussions – 1• Pre-selected Groups.

• What’s working and what’s not? Main challenges you face? What does good look like? How would a more constructive conversation help achieve it? How could tools such as Market Position Statements help?

Table Discussions - 2

• Agree your main challenge and any possible ways forward.

www.local.gov.uk

World Café session choices1. Involving people in design and delivery of servic es. Isaac Samuels, NCAG &

Katie Clarke-Day, Coalition for Collaborative Care

2. Managing risk and ensuring quality: how to ensure a shared approach. Tom Maloney, North-West ADASS

3. Working together on workforce - Joint planning. Jim Thomas, Skills for Care

4. Understanding the business of providing care and support, and what it costs. Ian Turner, Registered Nursing Home Association & Colin Angel, UKHCA

5. Bringing commissioning and procurement together t o innovate. Grace Abel & Brigid Day, LGA

Table Discussions – 3

• Achievable priorities for constructive conversations - for the next three months?

• One take away commitment to share