Construction Personnel Management

Construction Personnel Management Reg. No. –

ASSIGNMENT

ON

CONSTRUCTION PERSONNEL MANAGEMENT

NCP 22

1


ASSIGNMENT

NICMAR / CODE OFFICE

1. Course No. - PGPM 13

2. Course Title. -

Management In

Organisation

3. Assignment No. - 3rd

4. Date of Dispatch -

5. Last date of receipt. -

of Assignment at CODE

2


ASSIGNMENT

You are a Project Manager on site where work for 3K.m. long. Tunnel

has been undertaken. The site is remote and takes about 2 days travel to

nearest town. Supervisors, Technicians & Skilled due to sickness,

quarrels, drinking are adding to less output of work and chances of

accidents on site are increasing. Management has urged to do something so

that time targets can be achieved. Discuss how will you tackle the problem

and increase the output of the work.

3


The working conditions of the site.

The site a remote place and which takes the 2 days travels to the

nearest town. The work at the site is for constructing the tunnel of the 3

K.M. long which is in a very dangerous and hazardous with the

unpredictable weather. It does have any necessary amenities for living at the

site also due to very far from town it doesn’t have any communication at the

site.

Main Problem at the Site.

The main problems at the site are as following:

i. Less output is at the site.

ii. The delay in the work is occurring and work

progress not meeting the work schedule.

iii. Working condition of the site is dangerous and

hazardous due to that sickness and chances of the

accidents are increasing.

iv. Absenteeism.

4


v. Decreasing of the interpersonal relation between the

workers.

vi. Morale of the workers is decreasing due to cut from the

society

Reasons of Various Problems: -

Lack of Manpower Management (or) Planning.

The site is remote due to that it doesn’t have any

connection with rest of the world.

There’s communication & traveling facility is very poor

due to that they are not able to take care of their family.

Un-Hygienic surroundings & Temporary

Accommodation.

Lack of Basic facilities at site like Medication, recreation

etc.

5


The site condition is dangerous and hazardous

adding of bad weather conditions increasing the

chances for the accident are more.

The sickness in the workers increasing due to

unavailability of the good medical facility.

The interpersonal relations between the workers are

decreasing and due to that cases of the quarrel are

increasing.

The persons are getting tired and not refreshed because of

very tight schedule due to that they are getting frustrated.

There is a lack of control on the workers due to that they

are not doing the work properly like dinking of the

workers increases the absenteeism, quarrel and chances

of the accidents.

6


Needs and their fulfillment on the site:-

The site is a remote place and which takes the 2 days travels to the nearest

town. The work at the site is for constructing the tunnel of the 3 K.M.

long which is in a very dangerous and hazardous with the unpredictable

weather. It does have any necessary amenities for living at the site also due

to very far from town it doesn’t have any communication at the

site. So it is necessary to provide the basic need able things and facility.

The solutions to each problem at site are stated as

1. Lack of Manpower Management (or) Planning

Prepare a proper schedule of the Project and Assign Resources

to each task i.e. each activity, assigning resources means Identify

manpower required for each Task and what is the availability of

manpower and how much work has been done till date and how much

work is to be done. Identify Type of manpower required i.e. Skilled

7


(or) unskilled .If manpower is in adequate try to get more manpower or

Try to use the available manpower Fully so that maximum amount of

work to complete and try to complete the Urgent woks such that it dose

not effect our project duration, reschedule the project and updated

schedule to head office and inform them weekly work progress so that

they can help you to overcome the manpower problem (or) try to

motivate the available manpower by giving extra benefits if they

complete the project in time.

Manpower planning involved some of steps if the management and

project manager follow these steps there will be no problem due to the

manpower in the project, because is involved in the project and they are

at different levels and management has monitor all are working properly

are not, if not they have to have do some other arrangement are try to

motivate the manpower so that the project progress smoothly.

8


(or)manpower is very less than required then immediately inform head

office so that they can send some more manpower so that the project can

run smoothly

Understand the project in all respects and get all details

of the projects i.e. site condition, contract conditions,

technical specifications, construction techniques, and

time frame.

Working out the labour component in various parameters

of the project .by using constants to workout labour

requirement.

Classifying and categorizing labour requirement and

various jobs by level of skill, responsibility, nature of

work etc.

Determine the duration of each job or task at every stage

of project.

Estimate the number of manpower required in view of

the anticipated of absenteeism and labour turnover

and the stability factor.

9


Manpower management has some principles to follow that should be

known by the project manager and also the management of the company.

The principles are as follows:

Care and skill should be exercised in the selection of employees.

Introduction to the job should be friendly skillful and adequate. Each

employee should be made to feel that his efforts are really appreciated.

Consideration should be given to the effect that each rule and instruction

may have on the feelings of employees. Employees should have apart in

planning those things that affect their working conditions. Management

should be absolutely fair in every policy and every practice. Each

employee should have a feeling of pride in the worth whileness of his

work and his company.

Based on the construction programme and various other norms, the

administrative set up is worked out for completion of project. It is

10


proposed to have two Chief Engineers (Level-1), one for head works

and other for canal & canal structures headed by the Project Manager.

Under the Chief Engineer (Head work) four circle offices will be

proposed and under the Chief Engineer (Canal & Canal Structures)

three Circle officers will be proposed. There will also be one Director

(Administration), one Director (Finance), one Director (Quality

Control) and one Director (Technical) under the Project Manager.

There will also be attached Superintending Engineer (Mechanical)

under the each Chief Engineer. All these offices will be suitably located

for effective monitoring and control over the execution of project.

2. Un-Hygienic surroundings & Temporary Accommodation

Before Starting of the project Management has to well plan because this

project is long duration so manpower involved will be more it is the one of

the preliminary need for the employees & workers.

11


Suggestion Methods for Hygiene Factors: - Management has to well

plan for the temporary shelters in such a way that number of workers

will be involved in the project and how many shelters are required and

for different category of employees will be working at site and

different types of shelters should be constructed with different facility

what all materials required for construction any how much time

required to construct it so that all those thing should be completed

before starting of project, Management should built temporary shelters

for the workers who will be working at site because the site is at remote

area workers cannot be able to say at there home and come for

work it is the preliminary requirement for the workers so management

has to take extra precautions, A site office also be built with all

necessary requirements, dinking water should be good because most

of diseases are spread by water so it is important step to taken care

by management.

3. Lack of Basic facilities like medication.

12


Management should send a medical team to site and they should

stay there till completion of project. They should be supplied necessary

equipments and medical kits so that they can manage any hazardous

situation i.e. any sudden accidents they can handle the situation, any

epidemic occurred they can over come that situation. By this work

will be smoothly progressed and number of workers absenteeism will

be reduced. Worker who is sick will be taken care by medical team he

will be recovered quickly and he can start doing the work so that

manpower problem is solved.

4. Storage of Material

This is also a major problem for such a big project and at remote place

materials will be at site well before start of project so store rooms should

be properly built well in advance so that it will not create a problem

while execution of work for that what all employees required and how

13


many number required should be planned before so that materials are

properly handled by this only the cost of project depends.

5. Technical Problems like Roof Spalling & water seepage

Roof Sappling:-

The management should have complete knowledge of what all technical

problem may occurs while execution of project and it has to take proper

precautions and it should be well planned before so that it would not effect

the project duration, what are causes of the problems and how to over

come the problems. The cause of roof spalling is type of formation of rock,

rock with excess of foliations, joint & poor rock mass leads to the rock

spalling.

Suggestion & Methods to over come Roof Spalling:-

Tunnel should be properly scaling to remove loose rock mass & cement

grouting should be done so that the rock will get some extra strength so

that it can hold properly it cannot be fallen down easily. Tunnel should be

14


proper provision of steel ribs immediately so that it will be support on the

steel grids and work can be progress smoothly and project manager

should have all this materials well in advance because these materials are

required suddenly.

Ware Seepage:-

The cause of water seepage is manly due to the discontinuous rock

formation, Ground water table height etc.

Suggestion & Methods to over come Water Seepage:-

While designing the tunnel they should provide proper drainage

system so that if the water is accumulating in the tunnel it will affect

the progress of work, so drainage system should be such that water

accumulated should be quickly drained any from working space so that it

dose not affect the work progress. Or proper grouting should be done so

that the rock will get more strength so that it can stop the water

seepage into the tunnel. This is the easy method to over come the seepage

problem, the other method to overcome the seepage problem covering

15


the tunnel section with water proofing membranes it will also not

allow the water to seepage into the tunnel so that work can be

progress smoothly.

Recommendation to Management: -

Top Management:-

Should be more responsible and it should have to properly monitor the

progress of work and if any urgent needs at site should be fulfilled as

quickly as possible and it should see that the lower and middle

management is working properly are not.

If any accidents are hazardous situation then top management has to urge

to do some help to lower and middle management so that they can over

come the situation they must send some team so that will help them

and work will be progress smoothly.

Tunnel project is a very large project it will take lot of time to complete

the whole project so management has to be well prepared of all the

16


fore coming situations i.e. labors problems, absenteeism etc. Management

has to determine the functions of each level of management it should be

clear for all.

FUNCTIONS OF TOP MANAGEMENT:

Determining the objectives.

Framing policies & making plans to carryout the

objectives & policies.

Setting up the organizational framework to conduct the

operation as per plans.

Gathering the resources needed to put the plans into

effect.

Controlling the operations through the organization.

17


Middle Management:-

Middle management is concerned with the task of implementing the

policies & plans chalked out by the top management. Middle management

consists of departmental heads exercise the usual functions of

management in respect of their own departments. They have top plan

the operations, issue instructions to their assistants; collect the resources

required & control the work of the men under them.

FUNCTIONS OF MIDDLE MANAGEMENT:

Understanding the policies framed by top management.

Preparing the organizational set-up in their department.

Finding out the suitable operative & supervisory

personnel & fixing duties & responsibilities to them.

Arranging & issuing instructions to the assistants &

operatives.

18


Motivating the personnel for higher productivity.

Co-operating with other departments for smooth

functioning of organizations.

Collecting reports, statistical information & other records

about the work turned out in the respective departments &

forwarding the same to the top management.

Recommending the top management new or revised

policies for their departments to obtain better

performance.

Lower Management:-

19


It is the lowest level in the administrative framework & actual

operations are performed here. Foremen supervisors assisted by a no of

workers & clerks carryout the actual operations as per schedule. Their

authority & responsibility is limited & they have to follow the lines drawn

by the higher levels of management. The foremen or supervisors are

responsible for carrying out work orders allotted to their respective

departments. They pass on the instructions of middle management

to the workers. The quality of the workmanship & quality of output

will depend upon the hard labor, discipline & loyalty of the

operating personnel.

Motivation of Employees in Construction Project: -

Motivation is the driving force within individuals that drive them

physiologically and psychologically to pursue one or more goals to fulfill

their needs or expectations. Motivators may be intrinsic or extrinsic.

20


An example of an intrinsic motivator is the self-fulfillment of a worker as

a result of performing a task well.

Suggested method for hygiene factors and the

motivational factors:-

The following method can be use for motivating the workers at the site.

1. Stimulate the working site

The work site should be properly stimulated and the hygiene

conditions should be developed at the site so that the persons at

the site could get a better environment for the work. The work

place should be safe so that during the work workers should

not get injured. The housing arrangement and good food facilities

and availability of basic amenities could improve the work in

efficiency of the workers. Also providing a good medical facility

can reduce the cases of the sickness of the workers helping in the

reducing the absenteeism and the required team members for the work

will be available.

21


2. Fulfilling Social needs

The persons are not able to take their family to site, due to that they

are not in contact with them. He always thinks about them and the

concentration on the work will not be continued. To fulfill

these requirements of his attachment with the family and for social

responsibility they should get work off of leave to meet the family and

for completing his social responsibilities.

3. Developing interpersonal relationship

By training and organizing other events and competition, the

interpersonal relationship can develop between the workers.

This can help in improving team work, by that the output will

increase than the output by the individual. This can also help in

developing a helpful environment for the workers. By creating

open communication between the workers can help in

strengthening the interpersonal relationship between the workers.

22


4. Providing Opportunity for the Professional Growth

By making then feel that after completing this project, the

professional growth for them will be much higher than the

other who are engaged at another work place of its less difficult.

They may get a job security on the job and they can be promoted &

transferred on the basis of their performance. By providing chance

for the interesting and challenging work the opportunity for the

growth can be provided to them. Also technical training and on the

job training can increases the level of the knowledge, this

could help in increasing the working efficiency of the workers.

5. Appraisal & Rewards

The management should adopt positive attitude towards the

supervisors, technicians and workers to complete the work on the

time. The management shouldn’t criticize the works for their less

output at the work place due to some unfavorable conditions

23


at the work place. The management should always motivate

them for the better work performance. The management

Shouldn’t make promises that cannot be kept. The management

should give each person the attention which he requires.

CONCLUSION

Although some unique motivational programs were found, the vast

majority can be grouped into five primary categories:

Goal setting.

Incentives.

Positive reinforcement. (i.e., recognition for a job

well done).

Worker participation.

Work facilitation.

24


The following presents a dissertation on each of the five categories

discussing first their use in other industries and then their application to

construction.

Absenteeism and turnover are a relatively minor concern to workmen.

Still, they can have a major impact on total project productivity. High

rates of absenteeism are a concern, however, to individuals who had to

carry extra workloads to compensate for missing crewmembers.

The low job satisfaction resulted in high absence from work and high

turnover. Thus absenteeism and turnover can be viewed as effects of

motivational Activities or denominational concerns. The cost of

motivational programs is often justified by the reduced absenteeism and

turnover.

25


BIBLIOGRAPHY

Management in organization by Koontz and Odoneal, McGraw Hill publication.

NICMAR lesson Book on Construction Personnel mabnagement.

The international journal of construction IT, July

Construct IT report. (1995) Occasional Paper No. 1: A Process-Based Study of an ITResearch Work Plan, University of Salford.

Hughes, W. (1991) Modelling the Construction Process Using Plans of Work,

Construction Project Modelling and Productivity - Proceedings of the International

Conference CIB W65, Dubrovnik.Glaser, E.M. & Backer, T.E. (1973). A Look atParticipant Observation, Evaluation, 1: 3: 46-49.

Banwell, H. (1964) Report of the Committee on the Placing and Management ofContracts for Building and Civil Engineering Works, HMSO.

Love, P.E.D., Smith, J., Treloar, G. and Li, H. (2000a). Some empirical observations of service quality

26


in construction. Engineering Construction and Architectural Management

27

Documents

Construction Personnel Management