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Construction Licensing Executive. Care and Repair Scotland Annual Conference 25 th March 2011. About CLE. CLE Structure & Governance. Trade Associations Reputable, with significant members in Scotland. Local Authorities Any Scottish Local Authority. CLE Membership. CLE Board. - PowerPoint PPT Presentation
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Construction Licensing Executive
Care and Repair ScotlandAnnual Conference
25th March 2011
About CLEScottish Charitable company
Operates Licensing Scheme for Scottish traders in construction sector
Promoting higher standards in construction companies
c2000 Licensed Traders
Helping customers to find reputable traders
CLE Structure & Governance
Trade Associations
Reputable, with significant members in
Scotland
Trade Associations
Reputable, with significant members in
Scotland
Local Authorities
Any Scottish Local Authority
Local Authorities
Any Scottish Local Authority
CLE Membership
CLE Board
4 TA elected reps4 TA elected reps 4 LA elected reps4 LA elected reps
4 co-opted reps4 co-opted reps
Trade Association Scheme Operators
CLE Licensing Scheme covers the following trades:
Heating and Ventilation Electrical Plumbing
Building Decorating
CLE Licensed Traders
SELECT1235
SNIPEF426
HVCA194
SBF93
SDF26
Total: 1974
(March 2011)
Licensing Scheme Standards
Technical Capabilit
yEmployee Skills & Qualificat
ions
Financial Probity
Customer Care Commitment to a Code of
Practice Health & Safety
Liability Insuranc
es
Warranty Cover
Warranty Cover
Work not
completed or
defective
Deposit or pre-payment protection
Follow complaints procedures
Must have
contract in
place
Free!
New technologies
Microgeneration Certification
Scheme
UKAS accredited Certification
Body – spring 2011
For Installers of microgeneration
equipment
Integrate with Building
Standards Approved Certifier Schemes
Helping Homeowners
Avoid rogue traders – find reputable ones!
Advice on contracting
Complaint handling – formal procedures
Website information
Telephone enquiries
Website
Search Facility
Referral Sources
Consumer Direct
Trading Standards
Scottish Helpline for Older People
Age (Concern)
Energy Savings Trust (Scotland)
Care and Repair Schemes?
Working Together
Mutual Benefits/Interests
No obligation – but good starting point Mutual Referrals? Formal
arrangements?Feedback on experience
