Upload
martin-crisp
View
227
Download
1
Embed Size (px)
DESCRIPTION
An overview of how coaching supported by appropriate tools can accelerate leadership development and build resilience
Citation preview
Considerations to Help Shape Your Future Leaders
Martin CrispFit4Business Coaching
Covering...
• 1:1 coaching in leadership development
• Tools to support
• Online coaching
Why use 1:1 coaching in leadership development?
Effective coaching as part of a leadership development programme supports the ‘cycle of success’ leading to increased productivity
Leadership Coaching
£Operating profit/colleague head
Why use 1:1 coaching in leadership development?
• 75% of workers waste almost 2 hours of their working week due to inefficient managers.. top factors were:- unclear communication - lack of support - micro-management- lack of directionChartered Management Institute, 2011
• 50% of motivation comes from an individual’s environment, especially from the leadership encountered John Adair
• engaged employees are 87% less likely to leave the company David MacLeod
Leadership Coaching
£Operating
profit /colleague
head
1:1 coaching: a clear structured approach
• The importance of ‘Contracting’ (agreeing exactly what the coaching arrangement looks like) with the commissioner is paramount when setting up a potential coaching programme
• Supporting psychometric tools can be useful to support the coaching process where appropriate. Examples are: - MBTI profile
- ‘ie’ individual effectiveness - 360 degree feedback
1:1 coaching: a clear structured approach
• Clear objectives should be initially agreed and regularly reviewed to provide clarity around ROI
• Defined packages offer a clear transparent pricing structure that could include:on boarding session along with line
manageragreed no. of half day coaching sessionsall psychometric testing , reports & de-briefspost session summaries and e mail support
Tools to support - Building Individual Effectiveness (‘ie’)
Why?• Analysis of service sector leaders & senior
managers identified significant opportunities to develop the following behaviours*:
- Regard for others - Awareness of others - Trust & conflict handling
• When star performers are compared with average ones in senior leadership positions, nearly 90% of the difference in their profiles was attributable to EI rather than cognitive abilities**
* taken from ‘A decade of Emotional Intelligence by Jo Maddocks, JCA Ltd** Center for Creative Leadership
Tools to support - Building Individual Effectiveness (‘ie’)
• ‘ie’ is a tool that measures 16 areas of personal & interpersonal effectiveness, highlighting the opportunity for leaders to develop their Emotional Intelligence (EI)
• The ‘ie’ tool supports behavioural change through effective management of thinking and feelings to improve relationships and business outputs
• EI of leaders has been shown to be more important than IQie and the ie logo are trademarks of
JCA (Occupational Psychologists) Limited. JCA reserves all rights and is the exclusive worldwide publisher www.jcaEmotionalintelligence.com
TM
Tools to support – Developing Personal Resilience
Why?• Absence through sickness costs the economy £13.4
billion per annum. CBI
• Cost of work related mental illness in 2011was £28bn, 25% of the UK's total sick bill. NICE
• Engaged employees take an average of 2.69 days of absence per year v. 6.19 days for those who felt disengaged. MacLeod
Tools to support – Developing Personal Resilience
Resilience is the ability to overcome setbacks and bounce back quickly at minimum cost.
T The S-A-W system provides a framework to develop personal resilience on leaders & senior managers
• Structure to build real purpose, rituals and goals that provide clear direction and focus
• Attitude to better understand self and others to help get the job done
Well being to ensure there is enough ‘fuel in the tank’
Online coaching
Features• Offered either as a ‘stand alone’ programme or to
compliment face to face activity
• Downloadable modular programmes with actions that can be completed and sent back via a secure online platform to coach for response
• Group sessions can be set up via a webinar, whilst online forums are also available to share experiences and ideas
Online coaching
Benefits• Flexible for coachees as the programme can be
accessed anywhere, at any time
• Identifies common challenges via group forums and discussions
• Environmentally friendly & cost effective alternative to face to face coaching and workshops
In summary a provider should...
• Identify the key leadership challenges to support the delivery of your future strategic plan
• Develop the right solutions and tools to make it happen
• Deliver a high quality service offer to help your leaders and senior managers deliver for their customers