Consent Agenda May 20, 2014 · Finance Committee – Braxton Pulley, Chair Jeff Chamberlin explained the IES@DMACC financial report through January 31, 2014. They have seen increased

Consent Agenda

May 20, 2014

Quarterly Board Meeting Minutes

February 18, 2014

Board Members in attendance: Braxton Pulley, Mary Bontrager, Stacy Sime, Robert Brownell, Ron Pinegar, Elisabeth Buck, Norene Mostkoff, Lynn Pickard, Carrie Theisen, Rowena Crosbie, Lisa Mullan, Jacquie Easley McGhee, Kerry Koonce, Paula Martinez, Amanda Ross, Antoine Terrell, Rosemary Thierer, and Jeremy Vroman. Jason White and Jana Magnussen participated via phone. Others in attendance: Lori Adams (IWD), Jeff Chamberlin, (IES@DMACC) Cassandra Halls (CIFS), Cheryl Johnson (CFI), Gloria Gray (CFI), Paul Smith (Principal Financial Group), Stacie Peterson (IWD), and Joe Collins (IWD). Board Staff in Attendance: Angie Arthur and Sonia Kamau

The quarterly board meeting was called to order at 7:30 a.m. by Lynn Pickard. Voting on the consent agenda and action items took place after quorum was achieved at 8:07 a.m.

1. Consent Agenda Motion by Robert Brownell to accept the Consent Agenda, seconded by Ron Pinegar. Motion Carried.

2. New Business and Committee Reports

New Board Member Introductions Two new board members were in attendance at the meeting and gave a brief introduction. Kerry Koonce – Iowa Workforce Development and Rosemary Thierer – Department for the Blind

Planning and Operations Committee – Cheryl Freauff, Chair Change in Youth Workforce Council organizational reporting structure. Lynn Pickard presented the action item which will move the Youth Workforce Council from reporting to the Planning and Operations Committee to reporting directly to the CIWIB. Action Item 14-01: Approval of Youth Workforce Council Organizational Structure Motion by Lynn Pinegar to accept Action Item 14-01, seconded by Paula Martinez. Motion carried.

Finance Committee – Braxton Pulley, Chair Jeff Chamberlin explained the IES@DMACC financial report through January 31, 2014. They have seen increased enrollments, but are still a little low in adult enrollment. Predicting that they will get to 86% of program costs.

Cheryl Johnson explained CFI’s financial report through January 31, 2014. CFI is on track with its spending. CFI is currently serving 98 youth. They are serving youth in all counties of the region. 85 are active and 13 are in the follow-up year. CFI is working with case management for 11 youth from ICHS files. CFI has hired a couple new staff members and have been doing a great deal of staff training. Six youth graduated from high school over the break. Eight youth attended a presentation on apprenticeships. One youth is getting services through Goodwill. Cassandra Halls explained CIFS’s financial report through February 3, 2014. 60% of the CIFS budget has been expended which is on target. The current cohort will end next week on Thursday. Graduation will be at the Botanical Garden, 2:00 p.m. Some participants from first cohort are hitting the one year mark of being employed. Angie Arthur explained the Board financial report through January 31, 2014. CIWIB has expended 70% of its budget, which is high. When the costs for salary was figured, it appears that not enough money was budgeted to cover the payroll taxes. The expected shortfall is approximately $2000. The Finance Committee will address how to make up the shortfall in its February meeting.

Youth Workforce Council – Lynn Pickard, Chair Youth Service Providers RFP update was provided by Lynn Pickard. Three bidders submitted responses to the RFP. The youth RFP selection committee, made up of member of the Youth Workforce Council, reviewed the three responses and recommended that Children & Families of Iowa be selected as youth service provider. This recommendation was voted and approved by the Youth Workforce Council in December and then voted and approved by the Planning and Operations Committee in January. IES@DMACC and CIFS joined Children & Families of Iowa as subcontractors in its bid. Panel addressed CFI with some questions and clarifications in early January. Lynn thanked youth RFP selection committee for their strong participation in the process. Action Item 14-02: Recommendation for Youth Service Provider RFP Motion by Lynn Pickard to accept Action Item 14-02, seconded by Paula Martinez. Motion carried.

Executive Committee – Angie Arthur, Executive Director The CIWIB is transitioning to a local chief elected official board from the Governor serving as the Chief Elected Official. The current CEO is Teresa Walhert, acting on behalf of the Governor. After a meeting with a representation of County Supervisors from the region, the group agreed that the next step is writing a 28E agreement and working with all the counties and their attorneys. Joe Bervid (IWD) is working on that agreement. The target date for the draft is 30 days, or around the 1st of March. 3. Old Business Lori Adams provided an update of information about Skilled Iowa and NCRC testing. Skilled Iowa has 8638 member businesses. Updated numbers for NCRC from Sept. 1, 2012, through Jan. 31, 2014: 21,596 certificates were awarded to Iowans, and 74,165 tests were administered. A total of 97 schools administered the NCRC in 2013, and another 62 have it scheduled in 2014.

5. Announcements – All Sonia Kamau was introduced. She is a public ally working with Central Iowa Works and CIWIB. Reminder that a tour of the One-Stop Career Center at 430 E Grand is available today after the meeting. Everyone is invited to attend.

6. Adjourn Meeting was adjourned at 8:20 a.m.

Board Members in Attendance at Quarterly Board Meetings – Plan Year 2013

Name August 20, 2013 November 19, 2013 February 18, 2014 May 20, 2014

Mary Bontrager X X

Bob Brownell X X X

Elisabeth Buck X X X

Scott Burgmeyer

Susan Cheek X

Mark Cooper X X

Rowena Crosbie X

Rob Denson X X

Jacquie Easley McGhee

X

Kristin Failor

Donald Fisher X X

Cheryl Freauff X X

Alex Harris X X

Kerry Koonce Approved by Board X

Leslie McCarthy Approved by Board

Barbra Kniff McCulla X

Jana Magnussen X

Paula Martinez X X X

Michael Mazour X

Marlyn McKeen X X

Susie Meade

Norene Mostkoff X X

Lisa Mullan X X X

Bill Peard X

Lynn Pickard X X X

Ron Pinegar X X

Braxton Pulley X X

Amanda Ross X X

Michael Sadler X X

Charles Schwab X

Stacy Sime X X X

Maggie Stith X

Antoine Terrell X

Carrie Theisen X X X

Rosemary Thierer Approved by Board X

Bob Veal

Jeffrey Vroman X

Tom Walter X Resigned Resigned

Jason White X X X

Youth Work Readiness Program Demographics – Children & Families of Iowa May 12, 2014

Total Number Current Youth Participants: 106 89 active: in-school youth – 79, out-of-school youth - 10

17 in Post Program Support: in-school youth - 16; out-of-school youth - 1 Age at enrollment: 14 years old-6 17 years old-31 20 years old-3 (with YWRP) 15 years old-15 18 years old -15 21 years old-1 16 years old-26 19 years old-6 22+ years old-3 Grade at Enrollment: 7th-2 In HiSet classes-4 (with YWRP) 8th-2 In college-8

9th-8 Has GED-1 10th-25 Has HS, just working - 1 11th-31 12th -24 Gender: Male-39 Female-67 Race: Caucasian/White-80 Native Hawaiian-0 African American/Black-23 Native Alaskan -0 Asian-0 Unknown-1 American Indian-2 Ethnicity: Hispanic-7 Non-Hispanic-98 Unknown-1 County: Polk-57 Story-10 *46% of youth are from counties outside of Polk County Dallas-6 Madison-1 Jasper-6 Warren-10 Boone-10 Marion-6 Number of Youth Exited: 4-YWRP; 28-ICHS Total Number of Youth Served: 138 (Includes youth currently being served & youth exited) Number of Youth Not Enrolled: over 261 (minimum) Number of Youth in Enrollment Process: 14 (7 in-school; 7 out-of-school) Number of People Presented to about YWRP: over 2692 (minimum)

YWRP Highlights: 18 youth have graduated high school 2013-2014, and 31 more still expected to finish!

Youth accepted into Aveda, Indian Hills CC, Iowa Central CC, multiple DMACC campuses, Grandview, Simpson, ISU, UNI, William Penn, Ellsworth CC, Job Corps for Fall 2014

Satisfaction survey results in: Surveys indicated that ALL 53 participants who returned surveys are satisfied in each category assessed! (See enclosed for more details)

18 youth in tutoring (28 total since YWRP began); keep adding new tutors to help with specific subjects (chemistry, geometry, Spanish, French, English, etc), and/or the Iowa Reads method. Tutors currently in Polk, Dallas, Boone, Story, Warren

86 youth goals have been achieved this fiscal year!

All staff took the NCRC and proctor training, Job Developer, Risky Business, etc.

Seven youth attended Construction Expo with staff

Staff have taken many youth on college visits

Work readiness classes at Boone Futures, Metro West, and DSM Casady Alternative High School classes

One youth completed Red Cross certifications in May (Jasper County) – this allowed her to graduate high school!

Ten youth completed Junior Achievement Personal Finance class (1-Boone, 1-Dallas, 8-Polk) over Spring Break

Seven youth completed Adult, Child and Infant CPR and First Aid certifications over Spring Break (1-Boone, 2-Dallas, 1-Jasper, 3-Polk)

Recruitment continues: this quarter, staff presented and/or staffed recruitment tables at Evelyn K Davis Center partners’ group, Youth Opportunities Fairs at Hoover High School and East High School, Post-Secondary Options Fairs at Des Moines Science Center, SE Polk and Urbandale High School transition meetings, DMPS/Iowa Energy game, Story County Criminal Justice Roundtable, etc.

CFI – COA re-accreditation and IWD Spring financial monitoring successfully completed

UPCOMING: Summer planning continues - 12 youth enrolled in YWRP summer program (2-Warren,

2-Dallas, 1-Boone, 7-Polk); 3 more Polk youth referred to EKD summer program.

77 youth currently have summer plans – work, school, volunteering, summer work programs, etc.

2 Jasper County youth taking summer C.N.A. classes; 1 youth doing summer WEP at CFI

College-prep workshop for participants being planned in August

Continual staff training and addition of training resources for youth

WAYS TO GET MORE INVOLVED WITH YWRP: Contact Cheryl if interested! Volunteer Opportunity: CFI’s HALO mentoring program matches to include YWRP

participants.

Junior Achievement: Consider being a Junior Achievement volunteer trainer for YWRP

Provide unpaid and/or paid job shadow and work experience opportunities for youth: Needed in all counties and for all types of jobs and career fields; Can be short-term, long-term, or just summer hours

WIA (Des Moines) Satisfaction Survey Results

FY 14, Quarter 3

- 99% positive satisfaction, overall! - Surveys indicated that ALL 53 participants who returned surveys are satisfied in each category assessed! - 6 participants indicated that they were not satisfied for one question each, but were satisfied in all other

questions! - Extremely positive results indicated by objective data and subjective (see comments provided on the last

page) data!

General Satisfaction includes the following questions: 1. I am satisfied with this program. 2. I would recommend this program to other people who want educational and/or vocational

help. 3. I am pleased with this program. 4. The services I receive are based on my goals and dreams.

Perceived Outcomes includes the following questions: 1. The program is helping me in my vocational and/or educational pursuits. 2. This program has helped me increase my abilities. 3. The program has helped me improve my future. 4. I am meeting or I met my goals.

Staff Relations includes the following questions: 1. The staff member I work with most closely seems qualified to help me. 2. The staff person I work with most closely has been helpful. 3. I am treated with respect by the staff. 4. The staff cares that I succeed. 5. I was able to talk with staff when I needed to do so.

General Satisfaction 99

Perceived Outcomes 98

Staff Relations 99.7

97

97.5

98

98.5

99

99.5

100

FY 14; QTR 3

FY 14; QTR 3 Satisfaction Results- Percent Positive

Percent Positive: 100% (n = 53)

Percent Positive: 100% (n = 53)

Percent Positive: 98% (n= 53)

4

28

68

0

10

20

30

40

50

60

70

80

Strongly Disagree Disagree Disagre a Little Agree a Little Agree Strongly Agree

The staff member I work with most closely seems qualified to help me.

4

36

60

0

10

20

30

40

50

60

70


I am satisfied with this program.

2 5.5

41.5

51

0

10

20

30

40

50

60


The program is helping me in my vocational/educational pursuits.




2 8

26

64

0

10

20

30

40

50

60

70


I would recommend this program to other people who want educational/vocational help.

4

24.5

71.5

0

10

20

30

40

50

60

70

80


The staff person I work with most closely has been helpful.

2 2 11

43 42

0

5

10

15

20

25

30

35

40

45

50


The program has helped me increase my abilities.




17

83

0

10

20

30

40

50

60

70

80

90


I am treated with respect by the staff.

11

40

49

0

10

20

30

40

50

60


This program has helped me improve my future.

2

38

60

0

10

20

30

40

50

60

70


I am pleased with this program.




2

36

62

0

10

20

30

40

50

60

70


I am happy with the level of involvement by the staff.

2

26

72

0

10

20

30

40

50

60

70

80


The staff cares that I succeed.

2 8

50

40

0

10

20

30

40

50

60


I am meeting or I met my goals.



6

37.5

56.5

0

10

20

30

40

50

60


The services I receive are based on my goals and dreams.

2 8

28

62

0

10

20

30

40

50

60

70


I was able to talk with staff when I needed to do so.

Satisfaction Comments

I have really benefited from this program! I wish I would have started earlier with Allyse!

The staff April is very resourceful. I am very pleased on how smart and helpful she is because most

workers suck but April is skillful in her craft and what I like most is she seems that she cares.

I feel very privileged to be assisted by such a caring agency to help me achieve my educational goals!

Thank You!

I really like this program. It’s really nice to get help with school and have another worker to talk to..

Love it!

I am very thankful to be part of YWRP. It has taught me a lot about myself that I had no idea I could

do

I love this program. I’m telling a friend Erica to get in this program. Erica needs this program so she

can succeed. I think people should think about this program.

Awesome Job

CENTRAL IOWA CAREERS IN

FINANCIAL SERVICES

Financial Services Career Academy WIA YOUTH PROGRAM

May, 2014 Planned Number of Clients: 30 Total Clients Served: 34 Total Clients Enrolled: 26 Total Current Clients: 5 Total Hard Exits: 1 PY12 Total Number of New Participants since 07/01/12: 26 PY12 Total Number of Active Participants currently being served: 5 PY12 Total Number of PPS Participants currently being served: 20 By County: Polk= 22, Dallas = 2, Warren= 2 Current Status: Attending High School: 0 Attending Post-Secondary/Training: 5 Working on GED: 1 Job Search: 4 Earned HS Diploma/GED: 6 Employed: 14 Unknown/Moved/Disengaged, etc.: 2 Employment Status: Credentials Earned: 1 Year Retention: 2 Central Iowa Works Digital Literacy Certificate: 24 6 Months Retention: 5 Leadership Certificate: 24 Within 1st 180 Days: 7 Financial Services Academy: 22 Returned to School: 5 Financial Literacy Certificate: 26 Remain in Search: 4 Microsoft Outlook Certification: 17 Disengaged: 2 Demographics (at Time of Enrollment): Gender: Female: 22 Male: 4 Race: Ethnicity: American Indian or Alaskan Native: 0 Latino/Hispanic: 10 Native Hawaiian or Pacific Islander: 0 Non-Latino/Non-Hispanic: 16 Asian: 0 White: 20 Black or African: 6 (62% of participants are from diverse populations.) Age: 17: 1 18: 7 19: 11 20: 5 21: 2 Education Level: In-School: 4 Out-of-School: 22

Iowa Employment Solutions @ DMACC as of May 1, 2014

While we were not able to enroll as many into intensive and training services at the start of this program

year we currently have enrolled 30 new participants to go with the 28 participants that were carried in

from the last program year. We also assisted 7221 members of which 955 were dislocated workers, at

the center, with core and staff assisted core services. These services emphasized NCRC testing, job

search assistance, resume building and interviewing skills.

Next years budgets have been put out, by Iowa Workforce Development in draft form. Our budget

going into next year appears to be approximately the same as last years budget overall however the

initial 3 month budget is significantly higher than last years due to no sequestration. Overall the State

took about a $500,000 cut in dislocated worker funds but the youth and adult budgets show a minor

increase.

Since this year started we have seen turnover at IES @ DMACC. We lost Gina Johnson (Scione) early in

September as she had a desire to seek other opportunities. At the beginning of January we lost Myra

Van Baale to retirement, of which she is enjoying immensely. We recently were informed that we will

be losing 2 more veteran workers to their desire to retire as well. Diane Smith, a support staff person,

will be retiring as of June 30, 2014 and Mike Mathews, an employment specialist, will also be retiring as

of July 31, 2014. We will be sorry to see them go as we were Gina and Myra and wish them all the

happiness in their retirement. I am in the process of evaluating the current and future needs of IES @

DMACC and will hopefully begin a search for at least a couple replacement individuals in the very near

future.

DEI grant and Ticket to Work

Received the BPA for Social Security which is the okay for being an independent EN. We have had a conference call with Mary Lynn Revoir for Technical Assistance (4/24/14) in regards to beginning to function as our own EN and assigning tickets. We have sent our EN information and my security clearance to MAXIMUS who will add us to their database as an independent EN and this will give us access to the Ticket portal for checking on Ticket assignability, sharing data and getting future milestone payments. We also sent proof of Brian’s security clearance to SSA’s Suitability department which will attach his clearance to the CIWIB EN. Doug Keast and Brian will coordinate the transfer of current tickets; about 179 folks from the statewide EN to the CIWIB EN once we are in the MAXIMUS database.

Our persons with disabilities membership numbers for April were 42 (all of which have available tickets). Diane and Brian will begin the process of contacting these individuals to create ISP’s if they don’t have one. We also are checking to make sure they want to work and not just came to get white sheets (income verifications).

We are met with Lynn Pickard in regards to using more apprenticeship opportunities for the people we serve and we are presenting at the next Union meeting on 5/22.

Met with the North Central VR office which covers part of Region 11 to begin getting more referrals from their waitlist and their closure lists. We created marketing materials for this office that are similar to the ones we made for the office in Des Moines

Met with Drake University on 4/22 to establish an internship to assist with T2W, job development and placement for persons with a disability, career counseling. This should start Fall (August) of 2014.

We recently received the final operational monitoring report and there were no findings and very few

recommendations or observations. This was a very good monitoring report.

Executive Director’s Report

May 20, 2014

Board Structure

From discussions at recent board meetings, executive committee meetings, and with

Director Wahlert, the consensus and intent is to move forward with a restructuring and

reduction in the size of the board. The current board consists of 41 members.

Revised the recommendation of board size and membership after discussions with the

Executive Committee and Director Wahlert. The executive committee approved the

revised recommendation and it is being presented at the May 20th CIWIB meeting.

Board Member Recruitment

A number of board members’ terms end June 30, 2014. With this transition and the

change in board size, member recruitment focuses on representatives for business,

economic development, partners, education, community college, and community-based

organizations. New board member applicants will be shared at the May 20th meeting.

Chief Elected Official

From discussions at recent board meetings, executive committee meetings and with

Director Wahlert, the consensus and intent is to transition from the Governor serving as

Region 11’s Chief Elected Official to a Local Chief Elected Official structure.

Met with Doug Shull, Warren County Supervisor, to discuss the transition to a CEO

board and Warren County’s participation.

Follow-up conducted in regards to drafting the 28E agreement. Also, sent multiple

communications on the status of the transition to the group of Supervisors that were

invited to the January 31st meeting.

Reached out to supervisors in Boone, Madison and Story counties for suggestions

regarding board member recruitment.

Customer Service Survey

As part of the Customer Service Plan goals, the Planning and Operations committee is

charged with reviewing the customer flow and work access.

Met multiple times as part of the workgroup putting together the survey. The first survey

was completed and the data analyzed. The survey questions were updated after the

data analysis. Timing expectations for sending out future surveys has been determined.

The second survey for 1Q 2014 was sent out to over 6000 customers that sought

services and signed up for membership at the One Stop Center.

Annual – Program Quality Assurance Review – Performed by IWD

Annual review is performed on One Stop Center, partners, service providers and the

CIWIB. Results received were very positive. A copy of the review is included in the

consent agenda.

Disability Collaborative Project

Upon request of the Finance Committee and Executive Committee, drafted a disability

collaborative project plan. Gathered input from staff and organizations that work with

individuals with disability. Project plan was presented to the executive committee and

the planning and operations committee. Approval given for the project. A majority of my

time through June 30, 2014 is being spent on the disability collaborative project.

Working with ad hoc group to draft a collaboration plan and database elements for the

collaborative project.

Attend the Disability Employment Initiative leadership meetings.

Networking and Education Opportunities

Attended the Association of Iowa Workforce Professionals (AIWP) conference in West

Des Moines on April 3rd and 4th. Was able to meet with Marium Baker, the DOL Region

5 WIA field representative, at the conference. Attends AIWP board meetings.

Regularly participates in the Central Iowa Works Funding Collaborative and Technical

Team meetings.

Attended and spoke at the Financial Services Career Academy graduation on March 3rd.

Invited and accepted invitation to be a member of the United Way Income Cabinet.

As part of learning about CIWIB, I continue to meet with current board members.

Attended Central Iowa Works lunch and learn about employment and refugees.

Had various introductions and networking meetings with Ron Painter – CEO of NAWB,

Nancy Brown – Walters State Community College, representatives from Candeo, SPPG

staff, and Region 11 Partners.

Attended Iowa Workforce Investment Board meeting on May 14th.

Documents

Consent Agenda May 20, 2014 · Finance Committee – Braxton Pulley, Chair Jeff Chamberlin explained the IES@DMACC financial report through January 31, 2014. They have seen increased