2
Fixed Route Bus Fares: Bus Operators do not make change Single Ride...............................................$1.25 Seniors & Disabled*..................................0.60 Must present a WPRTA ID card, Photo I.D. proof of age (65 or older) or a Medicare card issued pursuant to SecƟons II and XVII of the Social Security Act to the bus operator before paying reduced fare. Five and under ..........................................Free All day pass ……………….……………..……………3.00 (only purchased on board the vehicle) Unlimited boardings with passes to desƟnaƟon(s) along each route Transfer (at transfer points).………………….Free Escorts, Passenger Care AƩendant……..…Free Qualied passengers may bring a Personal Care AƩendant to assist them. 30day pass ……………….…………..……………45.00 Student semester pass.…………….…………100.00 (purchased at WPRTA oce/Transit Center) Complementary Paratransit Service: For persons who are unable to access the xed route service due to a physical or mental impairment, there is a service available called Complementary Paratransit Service. This service is available 3/4 mile on either side of the xed route bus service. A cerƟcaƟon process is required for interested individuals. This service is available to persons who meet the eligibility requirements. For more informaƟon call 8284649444. Compliments and Complaints: WPRTA values passenger and agency comments, compliments, complaints and suggesƟons. Comments may be mailed to WPRTA at PO Box 459 Conover, NC 28613, by calling 8284649444 or by emailing your comments to [email protected]. Title VI: WPRTA is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended. Inclement Weather: Please call 8284657634, visit mygreenway.org for or tune to local news Channel 9 WSOC TV for inclement weather updates. Travel Training: New to riding public transportation? Travel training for individuals and groups. Call 8284649444 for more information. Language translation is available upon request by calling 8284649444. Language translaƟon: Language translaƟon is available upon request by calling 8284649444. Alternate format: This brochure is available upon request in alternate format by calling 8284649444. On the bus: As you move to your seat please hold on to the handrail for safety. If you have packages, young children, strollers or other large items, please keep them out of the aisle so that others can move freely. Title VI: WPRTA is commiƩed to ensuring that no person is excluded from parƟcipaƟon in, or denied the benets of its services on the basis of race, color or naƟonal origin as protected by Title VI of the Civil Rights Act of 1964, as amended. Complementary Paratransit Service: For persons who are unable to access the xed route service due to a physical or mental impairment, there is a service available called Complementary Paratransit Service. This service is available 3/4 mile on either side of the xed route bus service. A cerƟcaƟon/applicaƟon process is required for interested individuals. This service is available to persons who meet the eligibility requirements. For more informaƟon call 8284649444. Lost and Found: All items leŌ on the buses are collected at the end of the day. If you have lost an item on the bus please call 8284657634 to determine if the item was recovered. Greenway Public TransportaƟon is not responsible for lost or stolen items. Service Detours, Delays and Closings: There is no service on Sunday or on observed holidays. At Ɵmes, road closures may delay or detour the bus route. When possible, detour noƟces will be posted on board the xed route buses and at the aected bus stops along the route. Bus System Map and Timetables Fixed Route Providing fixed route service in the cities of Conover, Hickory, and Newton Bus Info Direct 828.465.7634 Fixed Route Bus Service EecƟve August 10, 2020 How to ride the Bus: Find the bus stop locaƟon closest to you, and the bus stop closest to your desƟnaƟon. Arrive at least 10 mins early to the bus stop. Board the vehicle by stairs, ramp, or liŌ. All WPRTA buses have liŌs or ramps for wheel- chair and scooter users and others who use a walker or cane or simply have trouble climbing steps. Pay your fare. Please have exact change, a pass or a transfer ready when boarding the bus. Enjoy the ride, and follow passenger guidelines. Guidelines are posted on board the bus and online at mygreenway.org. NoƟfy the driver of your stop by pulling the yellow cord closest to your seat, or by telling the driver prior your desƟnaƟon. Exit the bus by the same method you used to board the bus. At no Ɵme can a stroller, cart, or belongings block the aisle. Passengers using wheelchairs have priority use of the space reserved for wheelchairs. Bus informaƟon online: Bikes on Bus: Some vehicles are equipped with bike racks. When a bus does not have a bike rack and the space on the bus near the securement area next to the liŌ is available the driver may secure the bike on the bus. Customer call center .............(828) 4649444 Bus Service Direct.................(828) 4657634 Business Oce .....................(828) 4649446 TDD/TTY .................. 711 or (800) 7352962 Lost and Found....................(828) 4657634 Website……...mygreenway.org Real Time APP: Download the APP in Google Play or Apple Store: Find Ride Systems > then Greenway Public TransportaƟon

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Page 1: Conover, Hickory, and service in the cities ofProviding ... · Lost and Fo und: All it ems le on the buses are collect ‐ ed at the end of the day. If you have lost an item on the

Fixed Route Bus Fare

s:  Bus O

perato

rs do not m

ake ch

ange 

Single

 Ride...............................................$

1.25       

Seniors &

 Disab

led*..................................0

.60 

Must p

resent a W

PRTA

 ID card

, Photo I.D

. proof o

f age (6

5 or o

lder) o

r a Med

icare card issu

ed pursu

ant 

to Sec

ons II an

d XVII o

f the So

cial Security A

ct to th

bus o

perato

r befo

re payin

g reduced

 fare.  

Five an

d under..........................................Fre

All d

ay pass …

…………….……………..…

…………3.00 

(only p

urch

ased on board

 the veh

icle) 

Unlim

ited boardings w

ith passes to

  

des

na

on(s) a

long ea

ch ro

ute 

Transfe

r (at transfe

r points).…

……………….Fre

Escorts, P

assenger C

are A

endan

t……..…

Free 

Qualifi

ed passe

ngers m

ay brin

g a Personal C

are A

endant to

 assist them

.  30‐day p

ass ……………….…………..…

…………45.00 

Student sem

este

r pass.…

………….…………100.00 

(purch

ased at W

PRTA

 office/Tran

sit Cen

ter) 

Complementary P

ara‐transit Se

rvice: 

For p

ersons w

ho are u

nable to

 access the fi

xed 

route service d

ue to

 a physical o

r men

tal impair‐

men

t, there is a service availab

le called Comple‐

men

tary Paratran

sit Service.  This service is avail‐

able 3

/4 m

ile on eith

er side o

f the fi

xed ro

ute b

us 

service.  A cer

fica

on process is req

uired

 for in

‐terested

 individ

uals.  Th

is service is available to

 perso

ns w

ho m

eet the eligib

ility requirem

ents.  

For m

ore in

form

aon call 8

28‐464‐9444. 

Complim

ents an

d Complain

ts:  WPRTA

 values       

passen

ger and agen

cy commen

ts, complim

ents,   

complain

ts and su

ggesons.  C

ommen

ts may b

e mailed

 to W

PRTA

 at PO Box 4

59 Conover, 

NC  28613, by callin

g 828‐464‐9444 or b

y e‐mailin

g your co

mmen

ts to cu

stomerservice@

wprta.o

rg. Title

 VI: W

PRTA

 is committed

 to en

surin

g that n

perso

n is exclu

ded

 from particip

ation in, or d

e‐nied

 the b

enefits o

f its services on th

e basis o

f race, co

lor o

r natio

nal o

rigin as p

rotec ted

 by Title 

VI of th

e Civil R

ights A

ct of 1

964, as  am

ended

Incle

ment W

eath

er:  P

lease call 828‐465‐7634,   visit 

mygreen

way.o

rg for o

r tune to

 local n

ews C

hannel 9

 WSO

C TV

 for in

clemen

t weath

er updates. 

Travel Train

ing:  N

ew to

 riding p

ublic tran

sportatio

n?  

Travel training fo

r individ

uals an

d gro

ups.  C

all 828‐

464‐9444 fo

r more in

form

ation. Lan

guage tran

slation 

is available u

pon req

uest b

y calling 8

28‐464‐9444. 

Language tran

slaon: Lan

guage tran

slaon is availa‐

ble u

pon req

uest b

y calling 8

28‐464‐9444. 

Alte

rnate

 form

at: This b

rochure is availab

le upon re‐

quest in

 alternate fo

rmat b

y calling 8

28‐464‐9444. 

On th

e bus: A

s you m

ove to

 your seat p

lease hold on 

to th

e handrail fo

r safety. If you have p

ackages, young 

children

, strollers o

r other large item

s, please keep

 them

 out o

f the aisle so

 that o

thers can

 move freely. 

Title VI: W

PRTA

 is commied

 to en

surin

g that n

o per‐

son is exclu

ded

 from par

cipa

on in, or d

enied

 the 

ben

efits o

f its services on th

e basis o

f race, color o

r na

onal o

rigin as p

rotected

 by Title V

I of th

e Civil 

Righ

ts Act o

f 1964, as am

ended

Complementary P

ara‐transit Se

rvice: Fo

r perso

ns w

ho 

are unable to

 access the fi

xed ro

ute service d

ue to

 a physical o

r men

tal impairm

ent, th

ere is a service avail‐able called

 Complem

entary P

aratransit Service. Th

is service is av ailab

le 3/4 m

ile on eith

er side o

f the fi

xed 

route b

us service. A

 cerfica

on/ap

plica

on process is 

required

 for in

terested individ

uals. Th

is service is avail‐able to

 perso

ns w

ho m

eet the eligib

ility requirem

ents. 

For m

ore in

form

aon call 8

28‐464‐9444. 

Lost an

d Fo

und: A

ll it ems le

 on th

e buses are co

llect‐ed

 at the en

d of th

e day. If yo

u have lo

st an item

 on 

the b

us p

lease call 828‐465‐7634 to

 determ

ine if th

e item

 was reco

vered. G

reenway P

ublic Tran

sporta

on 

is not resp

onsib

le for lo

st or sto

len item

s. 

Service

 Detours, D

elays an

d Closin

gs: There is n

o ser‐

vice  on Su

nday o

r on observed

 holidays. A

t mes, ro

ad 

closures m

ay delay o

r deto

ur th

e bus ro

ute. W

hen

 possib

le, deto

ur n

oces w

ill be p

osted

 on board

 the 

fixed

 route buses an

d at th

e affected

 bus sto

ps alo

ng 

the ro

ute. 

Bu

s S

ys

tem

Ma

pa

nd

Tim

eta

ble

s

Fix

ed

Ro

ute

P

rov

idin

g fix

ed

rou

te

se

rvic

e in

the

citie

s o

fC

on

ov

er, H

ick

ory

, an

d

Ne

wto

n

Bus In

fo Dire

ct 828.465.7634 

Fixed Route B

us Se

rvice 

Effec

ve August 10, 2020 

How to

 ride th

e Bus: 

Fin

d th

e bus sto

p loca

on clo

sest to yo

u, an

d th

ebus sto

p clo

sest to yo

ur d

esna

on.

Arrive

 at least 10 m

ins early to

 the bus sto

p.

Board

 the veh

icle by stairs, ram

p, or li

.All  W

PRTA

 buses h

ave li

s or ra

mps fo

r wheel-

chair a

nd sco

oter u

sers and others w

ho use a

walker o

r cane o

r simply h

ave tro

uble clim

bing

steps.

Pay yo

ur fare. P

lease h

ave exa

ct change, a

 pass

or a

 transfer rea

dy w

hen

 boarding th

e bus. 

Enjoy th

e rid

e, and fo

llow passen

ger guidelin

es.Guidelin

es are posted

 on board

 the bus an

donline at m

ygreenway.o

rg.

No

fy the driver o

f your sto

p by p

ullin

g the ye

l‐low co

rd clo

sest to yo

ur seat, o

r by tellin

g the

driver p

rior yo

ur d

esna

on.

Exit th

e bus b

y the sam

e meth

od yo

u used

 toboard

 the bus.

At n

o me can

 a stroller, cart, o

r belo

ngin

gsblock th

e aisle.

Passen

gers usin

g wheelch

airs have

 prio

rity use of

the sp

ace rese

rved fo

r wheelch

airs. 

Bus in

form

aon onlin

e: 

Bike

s on Bus: 

Some veh

icles are equipped

 with

 bike racks.  

When

 a bus d

oes n

ot h

ave a bike rack an

d th

e space o

n th

e bus n

ear the secu

remen

t area next 

to th

e li is availab

le the d

river may secu

re the 

bike o

n th

e bus.  

Custo

mer call cen

ter.............(828) 4

64‐9444 

Bus Service D

irect.................(828) 4

65‐7634  

Busin

ess Office .....................(8

28) 4

64‐9446 

TDD/TTY .................. 7

11 or (8

00) 7

35‐2962 

Lost an

d Fo

und....................(8

28) 4

65‐7634 

Website…

…...m

ygreen

way.o

rg 

Real Tim

e APP:  D

ownload

 the A

PP in

 Google P

lay or 

Apple Sto

re:  Find Ride     

Systems > th

en Green

way 

Public Tran

sporta

on 

Page 2: Conover, Hickory, and service in the cities ofProviding ... · Lost and Fo und: All it ems le on the buses are collect ‐ ed at the end of the day. If you have lost an item on the

Alternate format is available  

Txoj hau kev tsheb (bus) thi‐ab lub caij nyoog nws muaj sau ua lus Hmoob.  

El mapa del sistema de auto‐buses y los horarios están disponibles en español.  

Saturday Service: (Blue) shaded areas in the  me‐tables denote Saturday service only.  

Week Day Service: Week day service is offered in the shaded and non‐shaded areas in the  metables.  

Route 6 Tate Blvd./Highland Ave./Conover Route 5 Tate Blvd./Highland Ave./Conover 

Start and Finish 

Start and Finish 

Start 

Finish 

Start 

Finish 

Finish 

Start  Finish 

Start 

***Until further notice, service to CVCC campus will be by request only.