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CONOR BOYLE4703 Rouge Court, Alexandria, Virginia 22312 ♦ C: 703-414-9472 ♦ [email protected]
Restaurant Manager with expertise in general operations management, special events, staff development and training,recruitment and vendor negotiations. Complimented with a stable work history, an understanding of food safetyprocedures, and a commitment to excellent customer service.
ServSafe certificationInventory control and record keepingStaff schedulingResults-oriented
Food service backgroundPoint of Sale (POS) system operationProven cost-control expertBusiness operations expertise
General Manager, 09/2015 to CurrentPiece Out LLC/Culinary Concepts LLC – Alexandria,VA/Arlington, VA
Developed, implemented and managed business plans to promote profitable food and beverage sales.Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires andterminations.Skillfully interacted with external vendors to obtain the best quality in pricing and product.Increased total revenue YTD by 11.39%, and 9.06%, respectively, for the two operations managed.Correctly calculated inventory and ordered appropriate supplies.Organized special events in the restaurant, including receptions, promotions and corporate luncheons.Carefully interviewed, selected, trained and supervised staff.Clearly and promptly communicated pertinent information to staff, such as large reservations or last minutemenu changes.Prepared for and executed new menu implementations.
Server, 05/2015 to 09/2015Bethany Boathouse – Bethany Beach, DE
Consistently provided professional, friendly and engaging service.Skillfully promoted items on beverage lists and restaurant specials.Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.Displayed enthusiasm and knowledge about the restaurant\'s menu and products.Addressed diner complaints with kitchen staff and served replacement menu items promptly.Quickly recorded transactions in MICROS system to deliver prompt service.Developed and maintained positive working relationships with others to reach business goals.Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.Verified cash drawer against the day\'s receipts.Monitored guest for intoxication and immediately reported concerns to management.
Bachelor of Science: Business Administration, 2015College Of Charleston - Charleston, SC
PROFESSIONAL SUMMARY
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WORK HISTORY
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