ConneCtionsServing the Communities of Auburn, Algona & Pacific

Highlights

Advancing Business, Promoting the Economy,Connecting Communities

Message from the Chairman 2Welcome New Partners 8Partnership Anniversaries 3 Chamber Events 8What’s Happening? 11Excel to Accelerate 13

December 15, 2015Business Insider

LuncheonEmerald Downs

2300 Emerald Downs DrAuburn, WA

11:30am - 1:00pm

ReservationsRSVP by noon, December 11

(253) 833-0700

December 2015

Recruiting, Winning, Keeping Today’s TalentThings are rapidly changing out there with today’s workforce. Quality,

talented workers are no longer adapting to fit an employer’s model. Instead, they are seeking out employers who adapt to their needs.

David NicewongerCOO MultiCare Auburn

Medical Center

SAYING GOODBYE TO NANCY!

Sponsored by:

This Month’s Speaker is:

David will be updating us on the Emergency Room Re-Model and other near future projects.

- Continued on page 4

Written by Harry C. Franzheim

“Organizations Need Talent More Than Talent Need Organizations”

At the recent American Staffing Association annual conference in Nashville,Tennessee, this theme that organizations need talent more than talent need organizations resonated with me. Speaker after speaker was beating this drum of the short supply of talent and the uniqueness of the generational differences of the talent that is now entering the workforce.

Employers need to understand four critical issues that are changing the way we attract, hire, and retain employees. Including our own firm, we need to rethink, re-frame,and retool our employment practices to be relevant in the years to come.

Overall, the 30 million independent workers over the age of 21 generated $1.1 trillion in revenue over the past year, according to MBO Partners. That’s equivalent to nearly 7% of the US economic growth. The number of independent millennial workers has tripled since 2011.

HR Fact

See Page 7 for a Trip Down Memory Lane!

2 - Auburn Area Chamber of Commerce Connections

Board of Directors2015-2016

(c) 2015 All rights reserved. The Connections is a monthly publication of the Auburn Area Chamber of Commerce containing information for and about the Auburn Area business community. The Connections is emailed to Chamber members and civic leaders. To submit a press release or offer comment about our publication, please email the Chamber at AuburnCC@AuburnAreaWA.org, call at (253) 833-0700, send a fax to (253) 735-4091, or write to 25 2nd St. NW, Auburn, WA 98001-4901. The newsletter editor reserves the right to reject or edit any information to be published in the Connections. Deadline to submit is the 15th day of the month. Opinions expressed or implied in the Connections do not necessarily reflect the opinion of the Auburn Area Chamber of Commerce as an organization.

Message from theCHAIRMANOF THE BOARD

Derek Brandes, Chairman of the Board

OfficersDerek Brandes, Chairman of the Board

Green River CollegeCathy Wegner, First Vice Chair

OrionJohn Stocks, Second Vice ChairVan Siclen Stocks & Firkins

Stan Pennock, Vice Chair of FinanceMcDonald’s Auburn North

Byron Hiller, Past ChairColdwell Banker Danforth

Nancy E. Wyatt, President & CEOAuburn Area Chamber of Commerce

Directors

Bryant Claudon, Valley Buick GMCChristian Faltenberger, The Outlet CollectionScott Hulet, Wesley Homes Lea HillWard Lien, Puget Sound M.A.R.S.Jack Meehan, The Boeing CompanyLaura Moser, Waste ManagementJanice Nelson, Trillium Employment ServicesAaron Nettles, VorsiteDavid Nicewonger, MultiCare Kristin Ongais, Canterbury HouseScott Shoemaker, Edward JonesSatpal Sohal, LaQuinta Inns & SuitesLaura Theimer, ADA RepresentativeJim Wilson, Auburn Wine & Caviar

Chamber StaffKaren Wickstrom

Director of Operations & AccountsDustin Henderson

Membership Director

ContractorsGeorge Frasier

Leadership Institute AdministratorKathy Schneider

LI Administrative Assistant

Auburn Area Chamber of Commerce25 2nd St NW

Auburn, WA 98001-4901(253) 833-0700

AuburnCC@AuburnAreaWA.org

Happy Holidays!

Thank you to Nancy Wyatt for her nine years of service to the Auburn Area Chamber. We have come a long way under Nancy’s daily leadership.

The three words we describe our work as a Chamber – perfectly describe Nancy as well - Advancing, Connecting and Promoting.

Most people that I have talked to since Nancy announced her retirement have reflected on her nurturing of the Leadership Institute of South Puget Sound or her leadership with the South Sound Chambers of Commerce Legislative Coalition, but I think the best comment has come from a non-hugger. This non-hugger told me that there are only two people that can give them a hug and one of them is Nancy Wyatt.

I am personally very thankful for all the opportunities and connections I have made as a result of knowing Nancy. She has made my tenure as Chairman a joy.

Please join us on December 8th from 5:30 to 8:00 pm at Green River College in the Student Affairs and Success Building (Formerly Lindbloom Student Center) as we celebrate Nancy Wyatt’s retirement. RSVP to the Chamber office by Dec. 4th.

It was great to kick off the holiday season with our 17th Annual Holiday Dinner and Auction. Thank you to everyone who made this year’s event a success.

Happy Holidays!

In service,

Auburn Area Chamber of Commerce Connections - 3

Ambassadorof the Month

Scott ShoemakerEdward Jones

Financial Advisor

Serving as an Ambassador for the Auburn Area Chamber of Commerce has allowed me to meet and connect with business owners, politicians, and other members of the community. I enjoy getting out to visit established and new businesses and organizations around our community each month to conduct our surveys.

I also enjoy helping business

owners and individuals with developing strategies to meet their retirement needs. If you have questions about a business retirement plan (401k, SEP, SIMPLE, DB) or personal retirement strategies (IRA, ROTH, LIRP), please let me know. I am happy to help.

Thank you for helping me be

the Ambassador of the Month for November.

Scott ShoemakerEdward Jones, Financial Advisor

(253) 804-2722scott.shoemaker@edward jones.com

PartnershipAnniversaries

36 Years ICON Materials

32 YearsRupert Engineering, Inc.

23 YearsAuburn Valley Animal Clinic

18 YearsGriffis Heating, Inc.

17 YearsAuburn Reporter - A Division of Sound

PublishingHeritage Bank

16 YearsAuburn Professional Plaza, LLC

15 YearsVan Siclen, Stocks & Firkins - Attorneys at Law

14 YearsValley Christian School

13 YearsKiwanis Club of the Valley

10 YearsPublic School Employees of Washington

9 YearsUtility Trailer Sales of Washington

8 YearsEmerald Aire, Inc.Lakeside Industries

6 Years Harold’s Plumbing

5 YearsServpro Of Puyallup/Sumner/Auburn/ Enumclaw

4 YearsCimtech, Inc.Mountain Top Advisors, LLCOutpatient Physical Therapy

3 YearsRed Lion Inn & Suites - Kent

2 YearsAuburn Valley Collision, Inc.Franciscan Medical Pavillion - AuburnSerenity Massage & Wellness

1 Year Molen and Molen Orthodontics, PLLC

4 - Auburn Area Chamber of Commerce Connections

Recruiting, Winning, Keeping Today’s TalentContinued from cover

1) The Gig Economy

Remember when the only folks that did “gigs” were musicians? Now there are over 30 million independent and part-time workers in the US economy. On-demand labor or “gig work” is up 12% over the past five years according to MBO Partners and Emergent Research.

By 2020, the study projects that the independent workforce will be justshort of 40 million workers. What is gig work? Ever taken an Uber or a Lyft? Heard of Airbnb? No? Just Google them! No need to take up space here when you can learnvia the Internet. People (especially millennials) are seeking the flexibility, the convenience, and the entrepreneurial spirit of gig work.

What does that mean to us and you?It’s potentially great for New Era HR as we supply great gigs. But it may be terrible for you if you run a traditional, brick-and-mortarorganization that makes things ormoves things.

Traditional businesses are already experiencing rapid retirement of their aging workforce as boomers depart. These departures signal an end to the loyal, devoted, and skilled workers that achieved great success in the command and control, hierarchically designed organizations that dominate

manufacturing, retail, and some lots of the tech industries. And with the Affordable Care Act (“Obamacare”), people can get their prized health and wellness benefits on their ownwithout being handcuffed to a traditional employer. The ACA makes it possible and plausible to take full advantage of the gig economy – it may in fact be fueling it!

2) Unleash the Power of Engaged Employees

The Gallup Study on employeeengagement speaks volumes about the role of leadership and how to unleash torrents of discretionary effort of the workforce, aka“engagement.” The study of over 25,000 respondents indicates that only 30% of the workforce are actively engaged, 50% are somewhat engaged, and 20% are actively disengaged.

Actively disengaged employees are not just the ones that “quit” but stayed. No, they are much worse; they are actually costing employers money by spewing malcontent to suppliers, customers, and co-workers. The actively disengaged are like cancer that spreads rapidly and will eventually suck the life from your organization. The point is that actively engaged employees are SO MUCH more productive that

they can be any employer’s strategic advantage! Engaged worker shave 20% lower medical costs. Engaged workers don’t turn over as frequently as the-disengaged worker. Engaged employees are present, less sick, more positive and less injury-prone.

What can leaders do to engage employees? Stop talking about their weaknesses and start utilizing their strengths. Improving an employee weakness is a low-yield approach for development. Besides, millennialworkers find it annoying to be criticized for something they intend to do nothing about. Instead, set employees up for success by finding out what they are good at and giving them the opportunity to succeed. Ofcourse, they will need training and mentoring (more mentoring than training) and they will want lots of collegial feedback.

Old-school managers and supervisors will find this a challenge, but if they can’t adapt to a new style of leading they will become irrelevant and useless influencers and motivators,ever increasing the number of the actively disengaged!

- Continued on page 5

Auburn Area Chamber of Commerce Connections - 5

Recruiting , Winning - Continued from page 4

3) New Unwritten Rules

Ask yourself (and be honest or else stop reading and grab a shoe box for your stuff): What are the unwritten rules in my organization? Unwritten rules represent the “real way things work around here.” Often they are unwritten because it would be embarrassing and potentially damaging to actually write them down and pass them around. Imagine the new-hire orientation at which the implicit rules were made explicit.

What would that sound like? Cringe! Here is an example: “At ABC Company, safety is the most important art of each employee’s job unless we are falling behind in our production.” Taboo!

Rather than cringe, leaders need to shine a light on the unwritten rules, examine them, evaluate them and change them. It would be better to be honest with your employees than to lie to them. If being honestmakes you cringe, we have some work to do! Here is an example: “At ABC Company we take safety and production very seriously. We do not want employees to work unsafely and we realize that sometimes the two seem to compete. Please let us know if we over-emphasize either one.”

4) Dealing with the Millennials

They were born after 1980 and represent a large mass of workers entering the workforce today. Many have been in for several years and have risen to leadership ranks within the organization. This group is the first global-centric generation, having come of age during the rapid growth of the Internet and an increase in global terrorism.

They are so comfortable with technology that they demand it in every part of their lives. Don’t call them, text them. They don’t understand org. charts; they understand networks. Millennials’ lives are a series of connected networks that they access by increasingly faster mobile devices. Millennials do not have a traditional notion about work They want flexibility in their work hours. They want access to senior leaders.

They abhor the idea that they must work up the chain of command or climb the ladder. They do not like the old unwritten rules. They do not like many of the traditional work practices that many employers have in place today and that benefited the outdated style of management.

We must figure out how to lead themillennials from within the frame work of their “network” orientation. As leaders, we need to think about how our management practices and HR processes are aligned with the hopes, desires, and aspirations of this generation. Furthermore, we should also be thinking about the next generation beyond the millennials. The boomers will be out of the workforce and the Gen Xers will be representing senior leadership.

Adapt or Lose Out

Now is the time for leaders to rethink, reframe, and retool their leadership and HR practices to be in the best position to take advantage of these exciting yet rapidly changing times. These four workplace dynamics may well be “Black Swan” events that will have us looking back and asking ourselves, “How did I miss that?”

New Era HR Solutions is a locally owned, privately held staffing and HR consulting company with the mission of creating sustainable employment opportunities for our employees by improving the business performance of our clients.

For more information about New Era, go to our Web page www.NewEraHRsolutions.com and click on our blog to learn even more.

6 - Auburn Area Chamber of Commerce Connections

Thank You To Our Sponsors!

Leadership Update!Class of 2016 Leadership Institute

Session 2: Pediatric Interim Care Center

On November 11th the Leadership Institute of South Puget Sound held it’s second session for the Class of 2016. The Pediatric Interim Care Center (PICC) graciously hosted the group at their wonderful care center. Barbara Drennen , the founder of PICC, and Harry Franzheim, the President/Owner of New Era HR Solutions, shared their wisdom and insights with the class.

The day began with Harry leading a discussion and a self assessment regarding conflict style. The workshop focused on utilizing your conflict style & building high performance teams . Harry’s first-hand experience in the human resources and organizational development fields made for a very informative workshop.

Barbara Drennen and her staff offered a glimpse behind the scenes of their one-of-a-kind model program for drug exposed newborns. Barbara shared her story, vision, and wisdom of creating and guiding the program. She stressed the importance of having a strong team and what it has meant for PICC. Barbara’s devotion and commitment to the children and community is truly inspirational.

The day provided many opportunities to reflect and learn about individual leadership styles. This provided numerous discussions about the benefits and importance of each of those styles. The Class of 2016 is well on it’s way to becoming the best class ever.

Auburn Area Chamber of Commerce Connections - 7

Trip Down Memory Lane!

8 - Auburn Area Chamber of Commerce Connections

December 2015Chamber Events

Wednesday, December 2“Excel to Accelerate”

Kirk Davis, Green River College SBDC - Chamber Office

10:00 a.m. -12:00 p.m.

Monday, December 7Ambassador Committee

MeetingChamber Office

8:00 a.m. - 9:00 a.m.

Tuesday, December 8Nancy E. Wyatt’s

Retirement CelebrationGreen River CollegeCascade Ballroom

Lindbloom Student Center5:30 p.m. - 8:00 p.m.

Tuesday, December 15Business Insider Luncheon

Emerald Downs, 5th Floor11:30 a.m. - 1:00 p.m.

For a complete listing of Chamber and Community Events, visit our

website at business.auburnareawa.org/events/

calendar

WelcomeNew Partners

FASTSIGNSCarol Johnson - Owner

34930 Enchanted Pkwy Suite 170 Federal Way, WA 98003Phone: (253) 833-9450

Enjoying The Holiday Auction!

Auburn Area Chamber of Commerce Connections - 9

& present their

“Healthy Hiring” Job FairWednesday, January 27, 2016 11:00 a.m. - 2:00 p.m.Green River College Lindbloom Student Center

For all health science and childhood development businesses seeking Part-time or Full-time Employees!

Employers Receive . . . • One or two 6” covered table(s) for promotional

display and materials; two chairs• Pre- and post publicity as a participating

business• Opportunity to talk directly to interested

prospective employees face-to-face• Ample free parking• Chamber marketing to the business and

general public community

Your Investment . . . • See attached levels of sponsorship/

participation• Opportunity to supply 100 items for our Job

Fair swag bag• Assign one or two representatives to staff your

booth

How to Register:Space is limited to 50 total booths and is filled on a first-come/first-serve basis. Fill out the form below and return with your registration/sponsorship fee to the Chamber office at 25 2nd St NW, Auburn, WA 98001. For more information, contact Dustin Henderson at 253-833-0700 or Julius Caesar Robinson at 253-833-9111 Ext 6053. Your form, with a credit card payment may also be faxed to 253-735-4091. Application and payment MUST be received before Friday, January 22, 2016. Fees are non-refundable after January 22, 2016.

Contact Name: Phone:

Business Name:

Business Address:

Email Address:

Choose your level of support: q Naming Sponsor (One Only) q Patron q Partner q Benefactor q Supporter q Friend q Participant

Payment Method (circle one) VISA MasterCard American Express Enclosed Check

Card Number: Exp Date: 3/4 Digit Code:

Name on Card: Amount Charged/Enclosed:

10 - Auburn Area Chamber of Commerce Connections

Support the Businesses that Support our Chamber!Leaders Recognized for a Higher Level of Investment

It’s all about yoU

Your First choice for food, fun & gaming!

2402 Auburn Way South, Auburn WA 98002800-804-4944 | muckleshootcasino.com

Auburn Area Chamber of Commerce Connections - 11

Recognizing Our “Levels of Investment”

Chamber Partners

Your Company LogoCould Be HERE!

Chairman’sChoice

Government Advocacy

Community Connector

Where do YOU see your “Level of Investment” in our Chamber? Call today to review your options.

ChamberChampion

Chamber Member InformationWhat’s Happening in the Area?

Neely Mansion Farmhouse Christmas Celebration!

Please join them at the Neely Mansion for their Annual Farmhouse Christmas Celebration!

December 5: 12:30, 2:00, or 3:30 pm.

December 6: 12:30 or 2:00 pm.

Reservations required:www.neelymansion.org or call 253-850-2777$18/Adult; $10/10 and under; $15/seniors

Neely Mansion Association

In Recognition of Service: Reception Honoring Councilmember Wayne Osborne !

Please join the City of Auburn for a reception honoring Councilmember Wayne Osborne for his service to the Auburn Community.

Monday, December 7, 5:00 - 6:00 p.m. in the lobby of TREK Apartments, 2 East Main ST, Auburn, WA 98002

12 - Auburn Area Chamber of Commerce Connections

Preview to the Coalition’s 2016 Legislative Priorities

Legislators Panel& Regional Business Panel

Date:Friday, January 8, 2016

Time:7:30 am - 9:00 am

Registration begins at 7:00 a.m.

Place:Emerald Downs

Members of the South Sound Chambers of Commerce

Legislative Coalition includes:Auburn Area, Covington,

Fife Milton Edgewood, Kent, Puyallup/Sumner, Renton and

Southwest King County Chambers of Commerce

For more information, please contact:

Nancy E. Wyatt, I.O.M.253-833-0700

Nancy@Auburnareawa.org

Auburn Area Chamber25 2nd St NW

Auburn, WA 98001Ph: 253-833-0700Fx: 253-735-4091

www.AuburnAreaWA.org

Individual Tickets $25 The Coalition represents approximately 3,500 businesses that employ more than 150,000 workers in the South King and North Pierce County region.

South Sound Chambers of Commerce Legislative

Coalition BreakfastThe Biggest Business Breakfast in the Area!

Preview to the Coalition’s 2016 Legislative Priorities

Sponsored Table of Twelve $1000Sponsored Table of Eight $750

Individual Tickets $25

7:00 - 7:30 AM Registration

7:30 - 7:45 AM Serve Breakfast

7:45 - 8:00 AM Introductions a) Elected Officials Recognition b) Sponsor Recognition

8:00 - 8:30 AM Legislative Priorities

8:30 - 8:55 AM Legislators Panel & Regional Business Panel

8:55 - 9:00 AM Wrap-up

VIP Presenting Sponsor:

Current Event Sponsors:

Current Event CO-Sponsors:

Current Table Sponsors: Oak Harbor Freight Lines

Port of Seattle Republic ServicesGreen River College

Auburn Area Chamber of Commerce Connections - 13

Auburn l Enumclaw l Kent

Business Discussion Group

Purpose: Attract high-potential business for intense entrepreneur training combined with a discussion group to create high-growth businesses. Lead local businesses to qualify for 100 fastest growing businesses in Washington State.

Program Includes: 1. Discussion Book Summaries

provided at each meeting2. Ebook - “Best Practices of High

Performance Entrepreneurs”

Locations, Dates, Time Cost: Location: Auburn Area Chamber of CommerceDate: 1st Wednesday of the MonthTime: 10:00 a.m. - 12:00 p.m.Cost: FREE - Open to ALL Businesses

What to Expect: You will deliberate and connect with other high-potential entrepreneurs. Explore current and relevant topics toward high growth. Discussions are facilitated by Kirk J. Davis, MBA, and Director of Green River College Small Business Development Center (SBDC). Discover the ideas and the best practices that are driving success in today’s business environment.

July 1, 2015 - The Strategic EntrepreneurBook for Discussion: Playing to Win: How Strategy Really Works - Lafley & Martin

August 5 - Ideas into ActionBook for Discussion: The 4 Disciplines of Execution - McChesney, Covey & Huling

September 2 - Customers as PromotersBook for Discussion: The Ultimate Question 1.0 and 2.0 - Reichheld

October 15 - Being the Preferred BrandBook for Discussion: Brand Aid - VanAuken

November 4 - Effective MarketingBook for Discussion: Do It! Marketing - Newman

December 2 - Business LeadershipBook for Discussion: The One Thing You Need to Know - Buckingham

January 6, 2016 - Talent ManagementBook for Discussion: First, Break All the Rules - Buckingham

February 3 - Better, Then FasterBook for Discussion: Velocity - Jacob, Bergland & Cox

March 2 - Winners Keep ScoreBook for Discussion: Financial Intelligence - Berman, Knight & Case

April 12 - Funding High-GrowthBook for Discussion: Business Funding Secrets - Tokan

May 4 - From Good to Great Book for Discussion: The Culture Blueprint - Richman & Kirlin

June 1 - Value Innovation Book for Discussion: The Innovator’s Solution - Christensen & Raynor

Register through the Chamber’s website at: AuburnAreaWA.org

14 - Auburn Area Chamber of Commerce Connections

October 20, 2015Business Insider Luncheon

Luncheon Sponsor:

The Five Things You Should Know – Business Insider Luncheon 11/17/15 Recap

If you want to win at raffles sit with the Valley Regional Fire Authority at lunch. Half of the winning raffle tickets went to their table!

The Auburn Valley YMCA sponsored the luncheon. Executive Director, Jason Berry, discussed the growing

community health challenge of diabetes.

Over 50% of the population is Type II or per-diabetic and only 10% know that they have it.

State Senator Joe Fain and South Sound Chambers of Commerce Legislative Coalition Lobbyist Carolyn Logue shared their perspectives on the upcoming legislative session.

Both Joe and Carolyn agree that the legislators will end the 60 day session on time and will avoid bringing up anything controversial due to the re-election cycle for the House of Representatives.

Some of the issues the legislators will probably tackle include 1) McCleary funding, 2) funding the cost of last summer’s wildfires, 3) real ID for federal compliance, and 4) labor issues such as paid vacation, sick leave, minimum wage, and equal pay. Carolyn stressed the importance of the business community to weigh in on the issues impacting businesses during the next session.

Scott Shoemaker was awarded with the Ambassador of the Month for October.

Please join us at the next Business Insider Luncheon on December 15, 2015

Derek BrandesChairman 2015

Jason BarryExecutive Director of the

Auburn Valley YMCA

Kela HallRegional Director of Marketing

Auburn Valley YMCA

Auburn Area Chamber of Commerce Connections - 15

October 20, 2015Business Insider Luncheon

CongratulationsScott Shoemaker of Edward Jones

For Ambassador of the Month!

Thank you to our speakers Senator Joe Fain & Lobbyist Carolyn Logue!

Auburn Area Chamber of Commerce25 2nd St NWAuburn, WA 98001-4901

Phone: (253) 833-0700Fax: (253) 735-7091

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Auburn, WAPermit No. 136

Mission“The Auburn Area Chamber of Commerce is

advancing business, promoting the economy and connecting communities”

Vision“Leading Regional Business Growth”

Auburn Area Chamber of Commerce

Mission, Vision, Values Statements

Values - Principles• Integrity and Inclusiveness• Sustainability and Leadership• Member-focused• Continuous Improvement

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