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Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting [email protected] December 9, 2009

Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting [email protected] December 9, 2009 SpotOn Consulting

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Page 1: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market

SpotOn [email protected] December 9, 2009

Page 2: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

Agenda

• Target’s Wellness Market Opportunity• A Plan of Action• Recommendation 1• Recommendation 2• Questions• Conclusion

Page 3: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

Target Should Take Advantage of the Wellness Movement

Strengths Weaknesses TargetÕs product offering incorporates

wellness items.

Target has strong brand value.

Wellness products not highlighted on Target sales floor.

Exercise equipment is disorganized.

Sports equipment lacks a good, better, best pricing strategy.

Heavy congestion in pharmacy areas

Opportunities Threats

Wellness trend increasing in breadth and depth.

Wellness trend presents opportunity to capture new consumer base.

Wal-mart has implemented a wellness initiative.

Multiple small retailers are established in the ÒwellnessÓ market.

Page 4: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

Establish Target as a Wellness Provider to Capture a New Demographic

o Being healthy

o Making good choices

o Exercising and eating well

o Television advertisements

o Wellness Fair

o Wellness Wednesday

Define Wellness Create Awareness

Page 5: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

We want People to Know Target=Wellness

HOW PEOPLE WILL KNOW:o Television Ado Wellness Fairo Wellness Wednesday

WHY IT’S EFFECTIVE:o The advertisement is an introductiono The fair generates excitemento Wellness Wednesday Creates

constant interest and association

WHAT WILL BE ACHIEVED:o People think Target when they hear

wellnesso People will begin to associate certain

items with wellness, and know where they get those items: Target

Page 6: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

We want People to Know Target=Wellness

HOW PEOPLE WILL KNOW:o Television Ado Wellness Fairo Wellness Wednesday

WHY IT’S EFFECTIVE:o The advertisement is an introductiono The fair generates excitemento Wellness Wednesday Creates

constant interest and association

WHAT WILL BE ACHIEVED:o People think Target when they hear

wellnesso People will begin to associate certain

items with wellness, and know where they get those items: Target

Page 7: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

Wellness Fair- The Kickoff

WHAT IT IS:o Involves Children With Wellness gameso Prizes/Promotions/Info given

throughout the entire Store and Parking Lot

RESULTS:o Offers a fun environment and

generates hypeo Introduces key wellness products to

potential guestso Gives Target’s wellness partners an

opportunity for promotiono Announces the coming wellness sale-

Wellness Wednesday

Page 8: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

Why not Simply Start the Sale?

WELLNESS FAIR:o Defines Wellness for the guesto The only event with free samples

Page 9: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

People will Associate Target with Wellness

THE SALE TARGET NEEDS:o Rotating Sale Mixo For all guests

THE SALE TARGET WANTS:o Easy to Implemento The Name is Catchy

Page 10: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

The Draw of the Water Cup-Coupon

Potential Water Cooler Locations

Potential Sale Areas

Page 11: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

Create a Flow to and from Wellness Products

REVITALIZE ITEM DISPLAYS:o Shelvingo Wellness Identification Strip

RENOVATE PHARMACY:o On-Floor Pharmacisto Waiting Area

REVAMP FITNESS SECTION:o Reorganizationo Seasonal Stocko Good, Better Best Pricing

Page 12: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

Product Displays

NEW SHELVING:o Cleanliness = Wellnesso Update material to thick, white

wood from thin, beige metalo Futuristic design is appealing

NEW SIGNAGE:o Place wellness products on shelves

with red background and white logos

o Noticeable to those looking for wellness products

o Wellness products are on shelves at eye-level

“Expect More…”

Page 13: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

Pharmacy Renovation

o Location of Pharmacy already entices guests to shop

o Waiting area eases congestion

o May increase book sales

o Assists guest with questions and concerns

o Helps guest choose right product for their lifestyle

o Shows guest Target’s commitment to personal wellness

Go Shopping

Pick up Next Day

Read a Magazine or Book

Talk to Pharmacist

54.2

22.0

20.4

3.4

Page 14: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

Revamp Fitness Section to Ease Wellness Purchases For Guests

oReorganize Fitness SectionoSeasonal IsleoGood, Better, Best Pricing

Page 15: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting

Implementation of Wellness Recommendations Guarantee Results

o Pharmacists will aid guests in purchases

o Wellness Destinationo Wal-Mart initiativeo Small Retailers o Wellness megatrendo Opportunity to be Wellness

“discount retailer’

Page 16: Connecting Target with Wellness: Target’s Initiative to Capture the Wellness Market SpotOn Consulting Consulting@spoton.com December 9, 2009 SpotOn Consulting