Connecting Patients with Care: Developing “My Health GPS”

H a m i l t o n N i a g a r a H a l d i m a n d B r a n t C C A C

• Navigate the health system• Remain in their home• Avoid hospital (re)admission• Access support services• Understand long-term care options

About CCAC

Our mission is to help people:

H a m i l t o n N i a g a r a H a l d i m a n d B r a n t C C A C

About CCAC

• Personalized health system navigation• Accessing long-term care

Our expertise is home and community care

H a m i l t o n N i a g a r a H a l d i m a n d B r a n t C C A C

800-810-0000

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My Health GPS

It’s not…

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H a m i l t o n N i a g a r a H a l d i m a n d B r a n t C C A C

My Health GPS

It’s about providing health care connections

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My Health GPS

It’s about people…

…like Donna

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My Health GPS

I&R Team

EquippedEngagedSpecialized

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How it Works (so far…)

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How it Works (so far…)

Call answered

Needs clarified

Info referral

Translation

Info package

Follow-up

H a m i l t o n N i a g a r a H a l d i m a n d B r a n t C C A C

www.hnhbhealthline.ca

Accessible Validated by CCAC Trustworthy

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+ =

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www.hnhbhealthline.ca

I&R Team

EquippedEngagedSpecialized

Connecting Patients with Care:

CCAC, My Health GPS & hnhbhealthline.ca

Thank-you