Connecting Employers to a Ready Workforce

A n n u a l R e p o r t | P r o g r a m Ye a r 2 0 1 5

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5 « 2 | 3 »

« 2 | 3 »

People LetterfromExecutiveDirector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page6

LocalLeadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page7

Participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page10

Partnerships DemandDriven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page18

FormulaFunds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page32

Non-FormulaFunds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page42

Possibilities One-StopCareerCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page48

Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page54

SuccessStories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page56

Table of Contents

4

16

46

An Equal Opportunity Employer/Program. Auxiliary aids and services available upon request for individuals with disabilities. Relay 711 or (800) 326.6868.

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nP e o p l e

« 4 | 5 »

People, Partnerships, Possibilities

LOCAL LEADERSHIP TO FULFILL LOCAL NEEDS

We have been blessed to see recovery in Southern Nevada, but we cannot rest. Gainful employment still escapes far too many people in our community.

~ Commissioner Lawrence Weekly

« 4 | 5 »

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nP e o p l e

« 6 | 7 »

PEOPLE, PARTNERSHIPS, POSSIBILITIES

Letter from Executive DirectorPerhapsthebestwaytodescribeWorkforceConnections’achievementsintheSouthernNevada

WorkforceDevelopmentAreaisasayearofcontinuedexcellencefullofbestpractices .Frombeing

recognizedasoneofLasVegas’premierbusinesseswiththe2015BusinessExcellenceAwardinthe

categoryofPacesetterforleadership,foresight,guidance,originality,andempowerment,topostingits

besteverindependentauditreport,WorkforceConnectionshasreachedanewlevelofexcellence .To

achievesuchexcellence,theLocalElectedOfficialsConsortiumrestructuredtheagency’sBoardof

DirectorsandstreamlinedstrategicinitiativestoimproveservicedeliveryandimplementtheWorkforce

InnovationandOpportunityAct(WIOA) .Thisreportoutlinesinitiativeswhichresultedinimproved

qualityandincreasedworkforcedevelopmentserviceswithadditionalpointsofaccess .Italsohighlights

theeffectivenessoftheagency’sfiscalandprogrammaticactivities .

ForthefirsttimeeverintheStateofNevada,WorkforceConnectionsprocuredandstood-upa

One-StopCareerCenterOperatortoexecuteandserveemployersandjobseekersineveryfacetof

workforcedevelopment .Thisreportmakesnoteofthesignificantchangesoradjustmentsthestaffputin

placetoimplementWIOA,andimproveaccesstothearea’semploymentandtrainingservices .Through

theagency’sstrategicworkplan,staffwasabletooutlinedetailedtacticsandstrategiestoaccomplishour

missionof“ConnectingEmployerstoaReadyWorkforce”,whileimprovingqualityoflifeandworkforce

developmentsupportforourlocalresidents .

Indesigningtheframeworkforourdeliverysystemtoaccommodateintegratedworkforcerelated

services,weparticipatedinongoingmeetingsthroughoutthisprogramyearwithseveralStateagencies .

OurprimaryobjectivewastosecureMemorandumsofUnderstandingforcollaborativepartnershipsthat

wouldincludesharingofdataandinformationthatallowedustobetterserveemployersandjobseekers .

Withstillmuchworktodo,Iamhopefulthatourendproductwill

providebetterandfasterservicestotheresidentsofSouthern

Nevada .Withcontinuedhardworkandcommittedeffortsguided

towardsachievingourvisionof“FullEmploymentforAllSouthern

Nevadans”,thestaffofWorkforceConnectionslooksforward

tohelpingmakealastingdifferenceinthelivesoftheresidents

ofSouthernNevada .Byallaccounts,thehealthofWorkforce

Connectionsisstronganditkeepsgettingstronger .Althoughthispastyearwasextremelyexciting,with

theonsetofWIOAadditionalfunctionslikemarketingoutreachandyouthentrepreneurtraining,this

upcomingprogramyearwillbelikeatestinglabthatproduces“bestinqualitypractices”recognizedat

nationalworkforceforums .

ArdellGalbreth

ExecutiveDirector

By all accounts, the health of Workforce Connections is strong and it keeps getting stronger.

« 6 | 7 »

MEMBER JURISDICTION

CommissionerLawrenceWeekly,Chair ClarkCounty

CouncilwomanAnitaWood,Vice-Chair CityofNorthLasVegas

CouncilmanBobBeers CityofLasVegas

CommissionerAndrewBorasky NyeCounty

CommissionerVarlinHigbee LincolnCounty

CommissionerRalphKeyes EsmeraldaCounty

CouncilwomanPeggyLeavitt BoulderCity

CouncilwomanGerriSchroder CityofHendersonCLARK

ESMERALDA

LINCOLN

NYE

Chief Local Elected Officials Consortium

TheChiefLocalElectedOfficialsConsortiumoverseesprimaryBoardactivitiessuchasthe

appointmentofBoardmembers,fiduciaryresponsibilitiesoverlocalarearesources,budgetapprovals

andthecoordinationofinter-localgovernmentagreements .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nP e o p l e

« 8 | 9 »

The Workforce Connections Board

InordertoimplementWIOA,theLocalElectedOfficialscompletedtheprocessofreconstitutingthe

BoardmembershipbeforetheendofProgramYear2014(PY14) .ChangeswereeffectiveJuly2015inorder

tomeetthenewBoardmembershiprequirements .TheWorkforceConnections(WC)Boardisadiverse

groupofpeopleactivelyengagedinthecommunitywhoidentifyneedsandopportunitiesandalign

resourcestowardseffectiveworkforcedevelopment .OurBoardmembersincludeleadersfromvarious

areasofthecommunityincluding:

• Privatebusinesssectorleaders

• Publicserviceorganizations

• Labororganizations

• Educationalinstitutions

• Professionalserviceassociations

TheBoardusesitsunderstandingofthelocallabormarketandtheeconomicforcesimpacting

SouthernNevadatodefinethescopeofworkperformedbyWCanditssystempartners .Workingwith

economicdevelopment,K-12,post-secondaryeducators,chambersofcommerceandcommunityservice

organizations,theBoardkeepsitseartothegroundandalignsstrategiesthatbuildbetterpartnerships

forbetterworkforcedevelopmentinvestmentsinthecommunity .

« 8 | 9 »

Board Members Business Affiliation

Valerie Murzl, Chair Station Casinos, LLC • • •

Jack Martin, Vice-Chair Clark County Dept. of Juvenile Justice • •

Bart Patterson Nevada State College • •

Bill Regenhardt Regis 702 Consulting •

Brad Deeds Nevada Department of Education/Title II •

Charles C Perry, Jr. NVHCA Perry Foundation •

Janice John Vocational Rehabilitation •

Jerrie E. Merritt Bank of Nevada • •

Kenneth C. Evans Urban Chamber of Commerce •

Leo Bletnitsky LBA Networking, Inc. •

Liberty Leavitt Clark County School District •

Lou DeSalvio Southern Nevada Laborers Local #872 •

Louis Loupias So. NV Operating Engineers/JATC #12 •

Mark Keller Steamatic Las Vegas •

Marvin L. Gebers Plasterers and Cement Masons/JATC •

Michael Gordon Las Vegas Global Economic Alliance •

Paul Brandt Solar City •

Peter Guzman Latin Chamber of Commerce •

Rebecca Henry Allegiant Air, LLC •

Renee L. Olson Department of Employment, Training and Rehabilitation •

Rob Mallery Originate •

Tobias Hoppe RDI Corporation •

Tommy Rowe Rural Nevada representative •

Prog

rams C

ommitte

e

Finan

ce an

d Bud

get C

ommitte

e

Exec

utive

Com

mittee

The Workforce Connections Board

The WC Board is a diverse group of people actively engaged in the community...

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nP e o p l e

« 10 | 11 »

Boulder City

Lincoln County

Nye County

Henderson

North Las Vegas

Unincorporated Clark County

Las Vegas

Areas ServedOurYouthandAdultandDislocatedWorker(ADW)

programsservethecountiesofEsmeralda,Lincoln,

Nye,andClark(includingthecitiesofBoulderCity,

Henderson,LasVegas,NorthLasVegas,andPahrump) .

By Area

ADW PARTICIPANTSBy Area

YOUTH PARTICIPANTS

0.7%

2.3%

4.5%

5.6%

18.9%

32.0%

36.0%

0.4%

1.3%

5.5%

7.7%

12.4%

36.8%

35.9%

ParticipantsInprogramyearJuly2015throughJune2016(PY15),2,162Youth

and3,604AdultandDislocatedWorkerswereservedintheSouthern

NevadaWorkforceDevelopmentArea(SNWDA) .

« 10 | 11 »

Our CommunityTheSNWDAfacessignificantchallengeswithrespecttoemploymentandeducation .Theareahashighunemployment,

highpovertyandloweducation .Basedonthe2010-2014AmericanCommunitySurvey5-YearEstimates,theSNWDA’spopulation

iscomprisedasfollows:

Geographically, poverty is distributed in the area (as seen above)Althoughnotspecificallyshownonthemap,areasofhighpovertyexistinMesquite,Laughlin,

EsmeraldaCounty,LincolnCountyandNyeCounty .

ADULT General Population CharacteristicsYOUTH General Population Characteristics

Areas of High Poverty

POVERTY RATE > + 30%

10% 10% 20% 15% 30% 20%

Unemployed21.2%

Less than HS Diploma15.8%

Below Poverty Line20.5%

Age 55-6415.8%

Less than HS Diploma13.6%

Below Poverty Line15.8%

Speaks English Less than Very Well6.5%

Persons with Disabilities4.8%

Persons with Disabilities10.2%

Veteran7.1%

Unemployment Rate6.4%

High Low

Speaks English Less than Very Well16.3%

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nP e o p l e

« 12 | 13 »

Targeted populationThetargetedpopulationfortheSNWDAconsistsofyouthandadultswhoarelowincomeandfacesignificantbarriersto

employmentoreducation .Ourprogramsassistawidevarietyofpeople,offeringuniquetoolsandtrainingopportunitiestoensure

thefastestpathtoregainingemploymentandstrengtheningourworkforce .Thesepopulationsinclude:AdultsandDislocated

Workers,Youth,Veterans,IndividualswithDisabilities,FosterCareYouth,AtRiskYouthandReturningCitizens .

DiversityJustlikethecommunitiesweserve,ourparticipantsareadiversegroup .

Race / Ethnicity

ADW PARTICIPANTS

ADW BARRIERSto Employment / Education

Race / Ethnicity

YOUTH PARTICIPANTS

YOUTH BARRIERS to Employment / Education

Alaskan or American Indian

Asian

Black or African American

Hawaiian or Pacific Islander

Hispanic or Latino

White

4%

3%

42%

2%

42%

34%

3%

6%

43%

2%

21%

44%

10%

20%

30%

Basic S

kills D

eficie

nt / E

ducati

on

Returni

ng C

itizen

s

Other B

arrier

s

Homeless

Age 55

-64

People

with Disa

bilities

Public

Assista

nce

22% 16% 13% 12% 9% 8% 5%

20%

40%

60%

Juve

nille

Justi

ce In

volve

d

People

with Disa

bilities

Pregna

nt / P

arenti

ng

Homeless

/ Foste

r

English

as a S

econd

Langu

age

Drop Out

Public

Assista

nce

Basic S

kills D

eficie

nt / E

ducati

on

47% 36% 30% 13% 13% 12% 10% 9%

« 12 | 13 »

Additional DemographicsAgeandgenderdemographicsarelistedbelow .

By Gender

YOUTH PARTICIPANTS

By Age

YOUTH PARTICIPANTS

By Gender

ADW PARTICIPANTS

By Age

ADW PARTICIPANTS

Workforce Connections serves a diverse group, offering unique tools and training opportunities to strengthen our workforce.

Male48%

Female52%

Male47%

Female53%

25%

14-1718-24

75%

55-64

13%

18-24

13%

35-44

23%

25-34

27%

45-54

22%

65+

2%

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nP e o p l e

« 14 | 15 »

Customer SatisfactionImprovingcustomerservicecontinuestobeone

oftheprimaryareasofemphasisforbothWCand

itsfundedpartners .DuringeachvisittotheOne-

StopCareerCenter(OSCC),jobseekersareasked

tocompletetheResCareAtYourService(RAYS)

customersatisfactionand/orworkshopsurveyto

helpevaluatetheeffectivenessofservices,staff

andtheiroverallexperience .Thesurveyincludes

questionsabouttheclient’smostrecentexperience

andasksquestionsabouttheirinteractionwith

staffincludingcourtesy,professionalismandhow

welltheservicesreceivedhelpedmeettheirneeds .

Thesurveyalsoallowsrespondentstotellthe

OSCCwhatitdidwellandhowitcanimprove .

Thesurveyformsweredevelopedwithinputfrom

executives,topmanagersandmiddlemanagers .

Italsoasksrespondentsabouttheirsatisfaction

levelbasedontheirmostrecentvisit .Customers

wereaskedtoeithercompletethesurveyonline

ordroptheforminthecommentboxlocatedat

thefrontdesk .

Thedatashowsthatthevastmajorityof

customersreportedhavingapositiveexperienceat

theOne-StopCareerCenterandintheworkshops .

WCwillcollectcustomersatisfactionsurveysfrom

eachfundedpartnerinPY16aswecontinueto

buildontheOne-StopCareerCenter’ssuccess .

« 14 | 15 »

Q4 Would you recommend this workshop to others?

Q5 How would you rate our courtesy and professionalism?

Q3 Did you find the workshop useful and informative?

The survey forms were developed with input from top managers, executives, and middle managers.

Q1 Were you greeted in a warm, respectful, and professional manner?

Yes

98%

No

2%

Yes

98%

No

2%

Q2 Did our staff help you understand the service process and what your next steps will be?

Yes

96%

No

4%

Yes

97%

No

3%

Needs Improvement

2%

Poor

1%

Excellent

78%

Good

18%

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 16 | 17 »

People, Partnerships, Possibilities

STRATEGIC WORKFORCE DEVELOPMENT INITIATIVES

This was a great year marked by innovation and opportunity.

~ Board Chair Valerie Murzyl

« 16 | 17 »

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 18 | 19 »

WIOA Local Area Implementation Plan

InPY15anewLocalPlanwaswrittentoreflectour

strategicgoals,complywiththenewrequirementsof

WIOA,alignwiththeStateUnifiedPlanandsupport

theGovernor’svisionofa“NewNevada” .Theplan

wassubmittedtoDETRonMay31,2016 .

ThroughoutPY15,allWIOAimplementation

activitiescontinuedtobetrackedthrougha

comprehensiveGanttchartdetailingpriorities,key

strategies,activities/stepsandtimelines/deadlines .

Thischartprovidesdirectionforourextensive

workandservesasthecentralrepositoryforall

informationregardingWIOAimplementation

activitiesinthelocalarea .WCstaffcontinued

toattendwebinarsandconferencesorganized

bytheU .S .DepartmentofLaborthatfocusedon

WIOAimplementation .Theinformationwasthen

disseminatedthroughouttheorganizationand

incorporatedintoWIOAimplementationactivities .

Ourstrategicworkforcedevelopmentinitiativesaredrivenbyourstrategicgoals .Weaimtodeliverefficient,effectiveand

timelyemploymentandtrainingservicesthroughouttheSouthernNevadaWorkforceDevelopmentArea .

TheinitiativessupporttherealizationofanintegratedOne-StopDeliverySystem(OSDS)thatsupportsNevada’skeyindustry

sectorsandalignseducation,careertrainingandworkforcedevelopmentservicesinthelocalareatoachievetargetedobjectives .

Demand Driven

« 18 | 19 »

WIOA Statewide Implementation

ThroughoutPY15,WCstaffcontinuedto

workwiththeothermandatedcorepartners

asmembersofthefollowingWIOAWork

GroupsassembledbytheStatewideWIOA

ImplementationTeam:

• Governance

• PerformanceAccountability

• Fiscal

• Policy

• StaffDevelopment

• BusinessOutreach

• LaborMarketInformation

Theworkgroupsmetonaroutinebasis

andassembledtheUnifiedStatePlan,whichwas

submittedtotheU .S .DepartmentofLabor .

The Local One-Stop Delivery SystemEmploymentandtrainingservicesinthelocalareacontinuedto

beanchoredinPY15bythecomprehensiveOne-StopCareerCenter

onWestCharlestonBlvd .WC’svisionincludesmultipleOne-Stop

CareerCentersacrossthelocalarea .Aspartofthetransition,multiple

One-StopCareerCenteraffiliatesiteswereestablishedduringPY15 .

Strategicpartnershipswerepursuedinordertoutilizeno-costfacilities

strategicallylocatedinthecommunity .Thevisionforthesystemmoving

forwardincludes:

• Improvedgeographicalfootprintacrossthelocalarea

• Additionalpointsofsystemaccess

• Strengtheningthe“system”presencethroughmore

One-StopCareerCenters

• No“wrongdoors”forclients

• Centersco-locatingWIOAcoremandatedpartners

(TitlesI,II,IIIandIV)

• Centersco-locatingotherWIOApartnerswhenpossible

• No-costbuildingsthatwouldtranslateintomoreclients

beingserved

DuringPY15andthroughExecutiveOrder2016-08,Governor

SandovalcreatedthenewOfficeofWorkforceInnovation(OWINN) .WC

staffstartedandwillcontinuetoworkwithstafffromOWINN,DETR

andtheNevadaDepartmentofEducation(NDE) .Thecollaborative

effortswillsuccessfullymeetallWIOAimplementationrequirements

inthelocalareaandcreateanintegratedsystemthatmeetsthe

employmentandtrainingneedsofSouthernNevadans .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 20 | 21 »

Science, Technology, Engineering and Math (STEM) Initiatives WIOAspecificallycallsforfocusonSTEM .

DuringPY15,WIOAserviceprovidersbeganto

organicallyincorporateSTEMexposureintotheir

programactivitiesincluding:leadership,work

readiness,financialliteracy,mentoringandcareer

exploration .Additionalsystem-conveningactivities

wereinitiatedbyutilizingtheGreenMobile

ClassroomandotherSTEMresourcestopartner

withtheLasVegasClarkCountyLibraryDistrict

inordertoprovidehands-oncareerexploration

activitiesfortheircustomers .TheGreenMobile

Classroomwasalsodeployedmultipletimes

throughoutPY15tothecomprehensiveOne-

StopCareerCentertoprovidehands-oncareer

explorationtofoottrafficinandaroundthecenter .

WCexpandeditsSTEMinitiativesbyadding

additionalSTEMcareerexplorationworkshopsatthe

One-StopCareerCenter .Theseinteractive/hands-

onworkshopsexposeparticipantstoskillsetsand

competenciesneededforoccupationsacrossNevada’s

keyindustrysectors .Workshopsareupdated/added

accordingtochangesinthelocallabormarket .In

PY15,theworkshopswerebuiltintotheresultsofthe

Woofoundassessment .Now,whenclientsreceive

theirassessmentresult,itincludesSTEMworkshops

thatalignwiththecareerpathrecommendations .

Thecurrentavailableworkshopsare:

• Electricity,It’sASnap

• ElectronicsDemystified

• CleanEnergy

• EnergyEfficientBuildings

• RobotsInTheWorkplace

• ProgrammingAndCoding

• The3-DPrintingRevolution

• UnmannedAerialVehicles

Afterparticipantscompletetheworkshopsand

haveidentifiedacareerpathwaythatmatches

theiruniquesetofcircumstances,theyarebetter

preparedtochoosetheappropriatetrainingsfrom

theEligibleTrainingProviderList(ETPL) .Training

willhelpthemacquireanindustryrecognized

certificateorcredential .Theycanalsoparticipate

inrelatedOn-the-JobTrainings(OJT)thatwilllead

tounsubsidizedpermanentemployment .

« 20 | 21 »

The Woofound AssessmentLookingtomakeavailablethelatesttechnologiesisonewayWC

aimstokeepengagementlevelshighwithsystemclients .TheWoofound

assessmentisa2-3minuteonlinevisualquizthatcanbetakenfroma

PCoramobiledevice .Itgivesimmediateinsightintowhatmakesyou

uniqueandprovidespersonalizedcareerpathrecommendationsthat

bestmatchyourpersonalitytraits .Themoreyouknowaboutyourself,

theeasieritistochooseacareerpaththatbestmatchesyou .InPY15,

WCmadetheWoofoundassessmentanintegralpartoftheintake

processbymakingitavailabletoallsystemclients .

Nevada’s Targeted Industry Sectors

WCcontinuedtofocusitsefforts

andalignitsresourcestosupportthe

keyindustrysectorsidentifiedbythe

Governor’sEconomicDevelopmentPlan:

• AerospaceandDefense

• Agriculture

• CleanEnergy

• HealthcareandMedicalServices

• InformationTechnology

• LogisticsandOperations

• Manufacturing

• MiningandMaterials

• Tourism,GamingandEntertainment

GovernorSandoval’sExecutiveOrder

2016-08alsoestablishedanExecutive

CommitteefortheGovernor’sState

WorkforceDevelopmentBoardanddirected

thereorganizationoftheindustrysector

councils .Inthefuture,somecouncilscould

beresponsibleformorethanonesector .

Thereorganizationeffortswillcontinue

throughPY16 .

Workforce Connections generated outstanding results and generated a large amount of interest in our police and corrections recruit positions.

~ Larry Douglas, LVMPD Recruiter, Las Vegas Metropolitan Police Department

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 22 | 23 »

New Online Management Process for the Eligible Training Provider List (ETPL)

Theyear-longprojectwascompletedinPY15 .

WorkingwithDETRandNevadaworks,WC

implementedthenewonlineETPLmanagement

process .Theprojectsuccessfullyconverted

theexistingmanagementoftheETPLintoa

streamlinedpaperlessprocessthatreduces

resourceuseandincreasesefficiency .Itwillbe

incorporatedintothenewStatewideAutomated

WorkforceSystem(SAWS)onceprocurementis

complete .

Theprojectinvolvedmodifyingthe

applicationsinordertocapturethedata

requiredforWIOAperformancereporting,

creatingenhancedsearchtools,formulating

theautomatedworkflowprocess,managing

individualaccountsfortrainingprovidersand

integratingintoSAWS .

With the addition of a second Mobile One-Stop bus, WC continues to provide greater access for customers.

“NV My Future!”Usinglocallyrelevantlabormarketinformation

(LMI),additionalcareerexplorationresources

wereassembledandmadeavailablethroughout

thesystem .Thenewresourcesaimtofurther

theimportantconversationof“careerreadiness”

withyouthofallages .Existingresourcescame

fromtheU .S .DepartmentofLabor(DOL),

Nevada’sDepartmentofEmploymentTrainingand

Rehabilitation(DETR)andothers .Newresources

weredevelopedtailoredtothelocalarea .They

canbeaccessedat:www .NVMyFuture .org

« 22 | 23 »

Additional Mobile One-StopAfterthesuccessfullaunchofthefirstMobileOne-StopinPY14,WCretrofittedasecondretiredbus

donatedbySouthernNevada’sRegionalTransportationCommission .Mirroringthedesignofthefirst

unit,thesecondbuswasrepurposedandtransformedintoanotherMobileOne-Stop .Itsdeployment

throughoutthelocalworkforcedevelopmentareaiscoordinatedbytheOne-StopCareerCenter

OperatorandhelpsWCcontinuetoincreasethegeographicalfootprintandprovidegreateraccess

pointsforcustomersintothesystem .

Therepurposedbushastwoseparateofficespaceswheresystemclientscanmeetone-on-onewith

systemstaff .Eachofficespaceisequippedwithadesk,chairs,lockablecabinetryanditsownlaptopand

printer .Anadditionalbatterybankandinvertersystemwereaddedtothebusinordertoprovidethe

necessarypowerforthenewofficeequipment .ThebusalreadymetAmericanswithDisabilitiesAct(ADA)

requirementssotheexistingfeaturewasincorporatedintotherepurposingdesignprocess .Thisallowed

foroneofthetwoofficespacestobemadeaccessibleforpeoplewithdisabilities .Thisrepurposedasset

willhelpWCincreaseaccesstosystemservicesforthosewithspecialaccessibilityneeds .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 24 | 25 »

Rural Area SupportTheruralareasofSouthern

Nevadawhichinclude

Esmeralda,Lincoln,Nyeand

ruralareasofClarkCounty,pose

uniquechallengestoworkforce

development .Areasseparated

bydistancearenotserviced

bypublictransportation,

havealimitednumberof

largeemployers,andlackthe

socialservicesinfrastructure

commonlyfoundelsewhere .

Thesecommunitiesrequirea

differentapproachtosustain

anddevelopjobsforresidents .

Toeffectivelyserveadult

workers,NyeCommunities

Coalition–CareerConnections

andLincolnCountyAdult

Workforcehavecoordinated

hiringevents,supportedefforts

tosustainlocalbusinessesand

developedrelationshipswith

newemployersexpandingto

ruralareas .LincolnCountyAdult

Workforcewasinstrumental

inassistingallindividualsthat

wereaffectedbytheclosureof

theHistoricSilverCafelocated

inPiochewithnewtraining

andemploymentopportunities

inLincolnCounty .Nye

CommunitiesCoalition’sYouth

Work,Education,Responsibility,

KnowledgeandSkills(WERKS)

Programcompletedtheir

annualeducationalcamping

trip .Thisyearyouthwere

exposedtouniversitiesand

museums,participatedin

handsonactivitiesthatwere

focusedaroundteambuilding

andleadershipdevelopment

anddiscussedthemanySTEM

jobsthattiedinwitheach

placevisited .Theyouththat

attendthesetripshadnever

experienced,norhadthe

opportunitytoexperience

thiswithoutthefundingfrom

WorkforceConnections .

On behalf of our Solar City team, we appreciate Workforce Connections for its role in the development of our region and growth of our company.

~ Tina Dortch, Workforce Development Specialist

« 24 | 25 »

Special Populations Advisory PanelTheSpecialPopulationPanelmet,discussedandidentifiedaspecificneedandservicegapto

addressClarkCountyinmatesre-enteringthecommunity .Ofthemanyrequiredneedsfacingreturning

citizensfromincarceration,themostprevalentwerehousing,employmentandtrainingservices .

Duringthelatterpartofthisprogramyear,theSpecialPopulationsAdvisoryPanelservedassubject

matterexpertsandprovidedinputforascoringtoolthatledtotheselectionofqualifiedservice

providerstodelivercomprehensive,wraparoundsupportandservicestoreturningcitizensreleased

fromClarkCountyDetentionCenter .HighexpectationsareonlineforthenewlyWIOA-fundedservice

provider,i .e .,HopeforPrisoners;toimproveSouthernNevada’srecidivismrateandconnectmore

returningcitizenstogainfulemployment .

Advisory PanelsInordertoimplementWIOA,WCevaluatedthesuccessoftheLocalEmployersAdvisoryPanel

(LEAP)andutilizeditsframeworkandpurposetomodeladditionaladvisorypanelswhichwere

implementedin2015 .

Business Engagement Advisory PanelTheWorkforceConnections’BusinessEngagementPaneliscomprisedofkeyemployerswhoare

membersoftheWorkforceConnections’BusinessCompact(seepage31) .Panelmembershavedecision-

makingandhiringauthorityinlocalbusinesses .Theydeliver“realtime”andlocallyrelevantworkforce

intelligence .TheinformationisusedtoimproveservicedeliverywithintheOne-StopDeliverySystem

(OSDS)andtoaligntrainingresourcesthroughmanagementoftheETPL .TheBusinessEngagement

AdvisoryPanelexiststoprovideinputfortheWorkforceConnections’BoardofDirectorsonbehalfofthe

businesscommunityinanefforttocreateademand-drivensystem .Ourgoalsareto:

• Examinemajorissuesinthefieldof

workforceandeconomicdevelopmentand

worktocreateprograms,partnershipsand

solutionstocomplementpolicydecisions .

• Buildontheprinciplesoftransformation

forworkforcedevelopment:initiating

proactivecollaborationandpartnership;

connectingstrategicplanningtoregional

economies;andcreatingcustomized

solutionsforbusinessesandworkersin

transition .

• Drivechangewithintheworkforce

developmentsystemthatalignsservicesto

workerswithbenefitsandresourcesthat

educateandpreparethemforstructural

changesintheglobalmarketplace .

• Craftthevisionof“talentdevelopment”

thatreflectsourlocallabormarketneeds .

• Adopttools,approachesandsuccesses

thatovercomebarrierstoperformanceand

encourageinnovativepractices .

• Focusonthecreationofademand-driven,

integratedpublicly-fundedworkforce

developmentsystem .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 26 | 27 »

Youth Advisory PanelTheYouthAdvisoryPanelidentifiesactionableitems,services,processes

andinitiativestobeelevatedtotheBoardCommitteesforconsideration

andrecommendationtotheBoard .Thepanelbringsintelligenceandcritical

informationgatheredfromdiversecommunitystakeholderstohelpshapeyouth

employmentandtrainingservicedelivery .Thepanelalsoworkswithassociated

youthagencies/organizationstoincludetheWorkforceDevelopmentArea’s

schooldistrictstoassessandevaluateyoutheducationandtrainingneeds .

ThepaneltargetsWIOAeligiblein-schoolandout-of-schoolyouthserved

byWorkforceConnections’WIOAfundedserviceproviders .

Panelmembersareidentifiedandchosenfortheirexpertiseinyouth

servicesandprograms .PanelmembersincluderepresentativesfromtheClark

CountySchoolDistrict,DepartmentofJuvenileJustice,CollegeofSouthern

NevadaandtheCityofLasVegas .

Thepanelhasdiscussedthedefinitionof“youthlivinginhigh-poverty

areas”todeterminetargetedoutreachfocuses .Ithasalsodiscussedthe

criteriaforayouththat“requiresadditionalassistance”inordertodetermine

strategicemploymentandtrainingefforts .

After receiving housekeeping training, I am confident enough to look for and secure employment, with the support and guidance from Nevada Partner’s youth Career coach.

~ Guadalupe, Nevada Partners, Inc program participant

« 26 | 27 »

One-Stop Delivery System Advisory PanelTheOne-StopDeliverySystem(OSDS)AdvisoryPanelidentifies

actionableitems,services,processesandinitiativestobeelevated

totheBoardCommitteesforconsiderationandrecommendationto

theBoard .Thepanelalsobringsintelligenceandcriticalinformation

gatheredfromdiversecommunitystakeholderswithinputtohelpshape

thearea’semploymentandtrainingservicedelivery .Lastly,thepanel

workswithassociatedagencies/partnerorganizationstoassessand

evaluatethearea’sOne-StopDeliverySystemasoutlinedintheBoard’s

strategicplan .

ThepaneltargetsclientsservedbytheWIOAcorepartners(ie .,

TitlesI-IV)andWIOAadditionalpartners(ie .,CareerandTechnical

Education,JobCorps,SCSEP,etc .) .Clientsincludeadults,dislocated

workersandyouth .

Panelmembersareidentifiedandchosenfortheirexpertiseinthe

SouthernNevadaWorkforceDevelopmentAreaOne-StopDelivery

System .PanelmembersincluderepresentativesfromtheWIOAcore

andadditionalpartnersentities .

CurrentgoalsofthepanelincludedevelopingaWIOAPartnerscross-

trainingplan,careerpathwaysalignmentandauniversalintakeform .

Workforce Development Practitioner Apprenticeship Program (WDPAP)

WCisintheprocessofestablishingaWorkforceDevelopment

PractitionerApprenticeshipProgram(WDPAP)fortheOne-Stop

DeliverySystem,itsassociatedworkforcedevelopmentpartners,and

individualsinterestedinacareerinWIOAworkforcedevelopment

programs .Thethreeprimaryobjectivesare:establishingaU .S .

DepartmentofLaborEmploymentandTrainingAdministrationOffice

ofApprenticeshipTrainingrecognizedapprenticeshipprogramand

registeringwiththeNevadaStateApprenticeshipCouncil(NSAC);

executingandmonitoringapprentices’on-the-joblearningandrelated

instruction;anddesigningasystemcapacitybuildingstrategicplanthat

improvessystem-widepractices,procedures,andprocessesthatprovide

effectiveandefficientservicesandstrategiestoWIOAadultsandyouth .

Thetrainingistobeprovidedviaon-the-joblearningintandemwith

relatedcoursesthatprovidethetechnicalabilitythatsupplementsthe

on-the-joblearning .Itisthroughthecombinationofboththeon-the-

joblearningandtherelatedtechnicalinstructionthattheapprentice

canreachtheskilledleveloftheoccupation .

Veterans

WCpartneredwiththeLasVegasUrban

Leaguetoprovideworkforcedevelopment

servicesforveteransandtheirspouses .The

UrbanLeaguedeliveredaholisticprogram

forveterans .Theapproachprovided

trainingandsupportservicesthatassisted

participantsinobtainingandretainingjobs

andfosteringapositivereturntocivilian

lifeaftermilitaryserviceorservingasa

militaryspouse .Thecareercoacheswere

allretiredoractivemilitarypersonnel .

SinceFebruary2015,14military

memberscompletedthe15-credit,one-

semesterMilitaryMedic/Corpsmanto

LPNprogramofferedattheCollegeof

SouthernNevada .Tenofthestudents

receivedfundingfromWIOAWorkforce

Connections’funds .Thesegraduates

representedtheArmy,AirForceandNavy

andwereeitheractiveduty,guard,reserve

orpriorservice .After3semestersthe

graduationratewas100% .Onegraduate

completedthenationalexamination

andwaslicensedasapracticalnurse

inNevada .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 28 | 29 »

GAP Training for Registered Nurses (RNs)TheGapTrainingforRNs:TransitionintoPracticeprogramwas

grantfundedbyWorkforceConnections .Theprogramprovidedtuition

assistancefor66qualifyingnurseparticipants .

InresponsetotheongoingneedforexperiencednursesinNevada,

UNLVContinuingEducationcreatedtheGapTrainingforRNs:Transition

intoPracticeprogramin2015 .TheGapTrainingforRNsisatransition

intoacutecarepracticeprogramforthosewhorequireexperienceto

enterintotheacutecaresetting .Thiseight-weekprogramoffersreal-life

experiencewithinastructuredtransitionaltrainingprogramtoenhance

acutecareskills,competenceandconfidence,anddecreasejobstress .

NurseparticipantsareassignedtoanacutecareunitataLasVegasarea

acutecarefacilitywheretheyworkasanRNundersupervisionfroman

experiencedpreceptortwoshiftsperweekforatotalof120hours .Nurse

participantsalsopracticeskillsinahigh-techmedicalsimulationlaband

participateinonlinelearningopportunitieswhichfocusonqualityand

safetyinaprofessionalpractice .Participantsinthisprogramlearnto

buildtheirresume,makeprofessionalconnections,andareguaranteed

aninterviewwiththehospitalforafulltimepositionuponsuccessful

completionoftheGapTrainingforRNs:TransitionintoPracticeprogram .

ThisprogramcurrentlyworkswiththreehospitalpartnersinSouthern

Nevada:MountainView,SunriseandDignityHealth .Eachhospital

providesapreceptortoworkone-on-onewiththeparticipantofthe

programforeightweeks .Theparticipantcreatesaskillschecklistat

thebeginningoftheprogramtoassistthepreceptorontheskillsthe

participantmayneed .

AsofJune2016,UNLVhasrunfivecohortsandhasserved34

participants .Elevenofthesestudentsarecurrentlyparticipatinginthe

sixthcohort .Ofthe34whohaveparticipated,29arenowworkingin

fulltimepositions .Participantshavereportedpositiveresultsregarding

theprogramandhaveindicatedtheirskillsandconfidenceimprovedas

aresultofthisprogram .Hospitalpartnershavealsoreportedapositive

Through the Gap Training for RNs program, 99% of the nurse participants reported significant or better improvement in professional self-confidence.

« 28 | 29 »

Data and Analysis

Overthelastyear,WChasconcentrated

onutilizingdataandanalysisthroughout

theOSDS .Theoverallgoalhasbeen

toincorporatedataandanalysisinto

alldecisionsandtodrivecontinuous

improvementthroughconsistentevaluation .

Byutilizing“realtime”reporting,wehave

targetedthefollowingareas:

• Employmentandtrainingactivity

• Trainingeffectiveness

• Programmanagement

• Datavalidation

• Youthhighpovertyareasthathave

beenidentifiedanddesignated

• Indirectcostratestructurefor

providersandWC

Comprehensive Update of Policies and Procedures

Inanefforttostreamlineprocessesandthequalityofservices

providedtoprogramparticipantsthroughouttheOSDS,WCcontinued

acomprehensivepolicyreview/updateprocess .Theintentofthe

processistoimprove/maintainpoliciesandproceduresandprovide

policyguidanceandinterpretationofFederalandStatelawsand

regulations .Theoverallobjectivesare:

• Communicatevisionandguidingprinciplesonthedeliveryof

highqualityservices,outcome-focusedjobseekerstrategies,

andlocal-communitycollaborativeefforts

• Improvegrantadministrationinalignmentwithestablished

statutesandassociatedregulations

• Improvequalityofservice

• Facilitatesuccessfulmonitoring/oversight

• Improveprogramperformanceandqualityofperformance

• Improveeffectivenessofmonitoringandoversightactivities

• Improveadministrativeprocesses

• ImplementWIOAfinalregulations

• Guidethelocalworkforcedevelopmentsystemtowards

continuousimprovement

experienceandhaveindicatedthisprogramloweredtheironboarding

costsfornewhires .Atthecompletionoftheprogram,participantsare

surveyedabouttheireducationalexperience .Resultsfromthesurvey

reflectedverypositiveoutcomes .Sixty-onepercentreportedtheyfelt

theydemonstratedsignificantimprovementinmanagingstresslevels

and19%reportedanoutstandingimprovement .Eighty-fourpercent

reportedtheirprofessionalself-confidenceimprovedsignificantlyand

15%reportedanoutstandingimprovement .Allparticipantsreported,

asaresultoftheirparticipationintheprogramthattheyexperienced

improvementinrolecompetency,technicalskillcompetency,medication

calculationandadministrationaccuracy,andinter-professional

communicationskills .Additionally,participantsareaskedtoreporton

theskillslearnedthroughvariouslearningenvironments:managingthe

changingpatientconditionusingsimulation,skillstrainingday,leadership

coachingwiththeinterviewpanel,andonlinelearningactivities

focusedontheJointCommission’s2014NationalPatientSafetyGoals .

Participantsreportedallprogramelementsandinstructionmechanisms

tobeveryvaluable .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 30 | 31 »

AlianteCasino G4SSecurity ResCare

AlliedFlooringServices HelixElectric RobertHalf

AM/PM HolidayInnClubVacations RegionalTransportationCommission

BatteriesinaFlash HomewatchCaregivers Scoobeez

BBAAviation I-HOPRestaurant SDFI-Telemedicinev

BrowardFactoryServices InsureMonkey ShetakisWholesalers

C3Connect JT3 SolarCity

CaesarsEntertainment KeolisTransportation StationCasinos

DesignsforHealth LinkTechnologies SteamaticofS .Nevada

DiamondResorts MomentumMotorSports SunriseChildren'sFoundation

Digiphoto NevadaHealthCenters SutherlandGlobal

DiscoveryChildren'sMuseum PalmsCasino TheServicesCompanies

E&ESeafood PLI Tix4Tonight

EasterSeals PrimexPlastics-Mesquite TLCCasino

ExelLogistics ProCase UPS

ExpertGlobalSolutions QualityInvestigationsSecurity WorkforceConnections

Foundationforan R .W .Garcia WyndhamIndependentTomorrow

Employers

Business EngagementThevisionoftheBusinessEngagementSpecialistTeam(BEST)istobecomethepremierresource

foremployerslookingfortalent .

Number of Jobs (YTD): 533

Median Wage: $11 .00

Wage Range: $9 .40-$32 .00

OJTs: 167

Industry Hires July 1, 2015–June 30, 2016

Transportation 92

Manufacturing 31

Logistics 164

Hospitality 92

Healthcare 12

Business 142

0 20 40 60 80 100 120 140 160 180

360Industrial G4SSecureSolutions RDIMarketingServices

ABMJanitorialServices GMTCare RemedyStaffing

AggregateIndustries GoldenCorral RobertHalfTechnologies

AirSystems,Inc . GoodwillofSouthernNevada RegionalTransportationCommission

AlianteCasino HabitatforHumanity SheetMetalLocal88

Allegiant HatcherFinancial ShetakisWholesalers

AlliedFlooringServices HealthcarePartnersNevada SidebySide

AllstateInsuranceAgency HealthcarePreparatoryInstitute SimonProtectionGroup

Al'sBeef HolidayInnClubVacations SolarCity

AndersonSecurity HomeCarebyM&D,LLC SouthwestGas

ApolloRetailSpecialists HomewatchCareGivers St .Jude'sRanchforChildren

B&DFingerprinting InsureMonkey StarpointResorts

BotanicalMedical,LLC JensenPrecast StationCasinos

C3Connect KMJWebDesign SUMNUMarketing

CanyonRanchSpaClub KnightTransportation SunCityReplacement

CasinoRecruiterLLC LasVegasPaving SunCommercialRealEstate

CCBOOTCAMP LASWorldwide SunriseChildren'sFoundation

ContractedDriverServices LinkTechnologies SutherlandGlobalServices,Inc .

CoxCommunications LuckySilverGaming TekSystems

D&QEnterprises LutheranSocialServices TheCosmopolitanofLasVegas

DectonSouthwest,Inc . MassMutualNevada TheFishelGroup

DesertViewHomeHealth MomentumAdvance THIConsulting

DiamondResorts MyNextCareerPathStaffing Tix4Tonight

Digiphoto NevadaHand TLCCasino

ElectricalJATCofSo .Nevada OlinChlorAlkaliProducts TowbinAutomotive

Epic OPMICALocal797JATC TrumpHotels

ExelLogistics PasDeDeuxChildren'sCouture UnitedAquaGroup

ExpertGlobalSolutions PLI USFoods

FamilyDollar PrimexPlasticsCorp . Vonage

FriasTransportation QualityInvestigations,Inc . WyndhamVacation

« 30 | 31 »

Compact EmployersWorkforceConnections’missionis“ConnectingEmployerstoaReadyWorkforce” .

TheBusinessCompactoutlinesthepartnershipandmutualcommitmentsmadebetween

SouthernNevadaemployersandWorkforceConnections .Currently,thereare90employers

whoaremembersoftheWorkforceConnections’BusinessCompact .Theseemployersand

WorkforceConnectionsformthispartnershipandmakethesecommitmentstobenefit

SouthernNevada,itsresidents,itsbusinessesanditseconomy .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 32 | 33 »

Formula FundsProgramYear2015ServiceProvidersforAdultandDislocatedWorkers

Easter Seals Nevada, Adults with DisabilitiesEasterSealsNevadaprovidesservicesforindividualswithdisabilities,

impairments,andotherbarrierstocompetitiveemployment .Servicesare

providedthroughamixofintensiveservicessuchasemploymentandtraining

assessments,anIndividualEmploymentPlan(IEP),jobdevelopment,short-

termpre-vocationalskillsandin-housetrainingtools .Theyprovideassistive

technologytohelpindividualsreachtheiremploymentgoalstobecomeself-

sufficient .In-housetrainingincludesdressforsuccess,resumewriting,job

searchtools,interviewskills,bodylanguageskills,transferableskills,customer

service,andsoftskills .Thesetypesofservicesassistanindividualwith

disabilitiestoprepareandlearnskillstosuccessfullyentertheworkforce,or

re-enterafteranillnessorinjury .Trainingisindividualizedandthefocusis

placedontheindividual’sabilityversustheirdisability .

Foundation for an Independent Tomorrow (FIT), Re-Entry Program

FITRe-EntryInitiativeprovidesreturningcitizenswiththetoolsnecessary

tosuccessfullyreintegratebackintotheworkforce .Servicesprovidedinclude

thefollowing:

• Financialsupportforoccupationalskillstrainings,asdeterminedona

case-by-casebasisusingaholisticassessmentthattakesintoaccount:

employmentgoals,thenatureofpreviouschargesandconvictions,

currentaptitudeandskillset,andpreviousworkexperience

• On-the-JobTrainings(OJTs)

• “StagesofEmployment”re-entryjobreadinessworkshopthatfocuses

ontimemanagementskills,effectivejobsearching,andinterviewing

techniques

• Individualizedandintensivecasemanagementandcareercounseling,

alongwithfollowupretentionservicesforoneyearafteremployment

hasbeenobtained

• Tools,uniforms,workcardsandotheritemsrequiredforemployment

onceapersonhasbeenhiredforajob

• Coursesinbasiccomputeranddigitalliteracy

I will continue to be a survivor dedicated to saving and educating as many lives as possible in every way. Thanks to Goodwill, I have chosen a different path in my life.

- Natalie, Goodwill of Southern Nevada client

« 32 | 33 »

Goodwill of Southern Nevada Inc., Adults with Disabilities

Establishedin1975asanindependent501(c)3

corporation,GoodwillofSouthernNevada’s

missionistoprovideeducation,employmentand

trainingforpeoplewithdisabilitiesandother

barrierstoemploymenttomaximizethequalityof

lifeforeachindividualserved .Goodwillspecializes

inincreasingtheemployabilityofindividuals

whofaceemploymentbarrierssuchasalack

ofeducation,insufficientskills,homelessness,

singleparenthood,disabilities,exposureto

domesticviolence,extendedabsencefromthe

jobmarket(asoftenseeninbothveteranand

displacedhomemakerpopulations),felonyhistory,

andsubstanceabuse .Throughamultitudeof

programs,Goodwillprovidesyear-roundaccess

toacomprehensiveandholisticmenuofjob

trainingandworkreadinessservices,jobsearch

tools,careeradvice,one-on-onecounseling,and

jobleadsaswellascriticallyneededsupportive

services .Theorganization’seffortsaresupported

byanexceptionallyqualified,compassionateand

motivatedstaffworkingatmultipleofficelocations

andservingresidentsofNorthLasVegas,Las

Vegas,Henderson,BoulderCityandPahrump .

HELP of Southern Nevada, Adult and Dislocated Workers

HELPofSouthernNevadaprovidesNevada

jobseekerswithfreeclassesinjobreadiness,

careerplanning,goalsetting,conflictresolution,

interpersonalskillsandcommunication .HELP

assistswithresumebuilding,jobapplication

assistance,interviewskills,financialliteracy,

jobsearchassistance,assessments,andsupport

servicesforjobtrainingorjobplacementfor

eligibleparticipants .HELPofferson-siteservices

suchasfoodvouchers,rentandutilityassistance

aswellascommunityreferrals .

HELPwillcontinuetohelpparticipantsfocuson

employmentopportunitiesinScience,Technology,

EngineeringandMathbyprovidingtrainingwith

afocusonemploymentinthefollowingsectors:

Tourism,GamingandEntertainment;Healthand

MedicalServices;CleanEnergy;Logisticsand

Operations;InformationTechnology .

HELPprovidesfollow-upservicestosupport

employmentretention .Servicesareprovidedon

aone-on-onebasisbyskilledcareercoachesto

eligibleparticipants .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 34 | 35 »

The Las Vegas Urban League, Veterans

TheLasVegasUrbanLeagueVeteransEmployment

andTrainingServices(VETS)programprovidesjob

placementandtrainingassistancetoeligibleveterans

andspouses .Theprogramalsoservesasabridgetolink

veteranstobenefitswithintheVeteransAdministration,

communitybasedprograms,andtootherresources .The

VETSprogramworkswithveteranstoremovebarriers

toemployment,andmayassisttheveteranhousehold

withsupplementalassistanceasneededtomaintainor

acquireemployment .

TheVETSprogrampartnerswithmultipleveteran

affiliateorganizationsandoffersextensiveoutreach

effortsacrossClarkCountytobetterreachthetargeted

population .ThisyeartheVETSprogramenrolled102

Veteransfromthepost9/11andotherserviceeras .

TheVETSprogramistailoredtomeetthespecific

needsofeachparticipantandincludesvarious

workshopsoncareerskillsenhancement,OJTsand

employmentreadinesstrainingwheretheparticipant

candeveloppositiveandproductiveworkskillsto

helpmaximizetheirqualityoflife .

Lincoln County, Adult and Dislocated Workers

LincolnAdultWorkforceprovidescareer

services,trainingopportunities,andOJT/

WorkExperience(WEX)toparticipants

andclients .Careerservicesincluderesume

workshopsandjobsearchsupport .The

trainingopportunitiesalignwiththeETPL

andin-demandoccupations .SinceLincoln

Countyisruralinnature,themajorityof

clientsdoon-linetrainingsthroughPublic

BroadcastingStation(PBS)VegasVirtual

education .LincolnAdultWorkforcealso

workscloselywithlocalbusinessestoprovide

OJTsfornewemployees,oremployeesthat

wanttogrowintheircurrentjob,andWEXs

forthosethathavelittleornoworkhistory .

LincolnAdultWorkforceisgrowingand

becomingwellknownamongthecommunity .

« 34 | 35 »

Nevada Department of Corrections (NDOC),

Re-Entry

TheWomen’sOpportunityforWork

(WOW)Programwasdesignedtoreach

outtofemaleoffenderswhoareatan

extremedisadvantagetryingtore-enterthe

workplaceafterreleasefromincarceration .

Thegoaloftheprogramistoprovide

vocationalandoccupationalworkskills,

supportiveservicesandcounselingto

increaseemployabilityandtoimprove

theoffender’schancesforsuccessupon

releaseforthosewhowillberesidingin

thefollowingSouthernNevadacounties:

Clark,Esmeralda,Nye,andLincoln .Services

includethefollowing:

• Employmentpreparation

• Basiccomputerskills

• Mentalhealthandsubstance

abuseresources

• Certifiedvocationaland

occupationalskillstraining

• Hospitality,customerserviceand

culinaryartstraining

• Supportiveservices

Nevada Partners, Inc., Adult and Dislocated Workers

NevadaPartners,Inc .(NPI)offersfreeclassesinjobreadiness,

careerplanning,conflictresolution,communicationandinterpersonal

skills .Theyalsoassistwithresumebuilding,completionof

applications,interviewskills,financialliteracy,alongwithjobsearch

assistance,assessments,andsupportservicesforjobtrainingorjob

placementtoeligibleparticipants,andcommunityreferrals .

NevadaPartnerswillcontinueitssupportofGovernor

Sandoval’seconomicdevelopmentplanwithanintensefocuson

thefollowingsectorsandwillassisteligibleparticipantswith

trainingsinthefollowing:

• Tourism,GamingandEntertainment

• HealthandMedicalServices

• CleanEnergy

• LogisticsandOperations

• InformationTechnology

NevadaPartnersalsooffersfollow-upservicestoensure

employmentretention .Allservicesareprovidedbyskilledcareer

coachesonaone-on-onebasistoeligibleparticipants .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 36 | 37 »

Nevada Partners, Inc., Pre-ApprenticeshipNevadaPartners’BuildNevadaPre-

ApprenticeshipProgramisaconstructionprogram

designedtoprepareindividualstosucceedin

apprenticeshipandconstructionemployment .The

program’spartnershipwiththebuildingtrade’s

SouthernNevadaUnionApprenticeshipPrograms

(SNUAP)isadirectrelationshipsharedbylessthan

5%ofconstructionpre-apprenticeshipprograms

nationwide .Thisrelationshipisstrengthenedby

theprogram’sassociatemembershipinSNUAP .

Thismembershipaffordsprogramparticipants

invaluableaccesstoindividualJointApprenticeship

TrainingCouncil(JATC)coordinators .Further

benefitstoprogramparticipantsofthisdirect

relationshipinclude:IntroductiontoJourneymen,

ApprenticesandBuildNevadaalumnaesuccess

stories,JATCssitevisits,renewableenergyand

constructionsitevisits,constructionrelated

certificationsandpromptnotificationofJATC

apprenticeshipopenings .

Nye Communities Coalition (NyECC), Adult and Dislocated Workers

NyECCCareerConnectionsiscommittedtodeliveringquality,accessible

serviceinanumberofsectors,including:Tourism;Manufacturing,Logistics

andOperations;HealthandMedicalServices;MiningandMaterials;andClean

Energy .Throughincreasingcollaborationwithbusiness,community,civic

andnon-profitorganizationswestrivetoconnectjobseekerswithemployers

throughinnovativestrategies .OurprogramservesNyeandEsmeralda

Counties,whichcoversalmost22,000squaremiles .InadditiontoAdult

Workforce,thecoalitionoffersYouthWorkforce,aswellashealthandwellness

programs,aswemovetowardtheOne-Stopmodel .

« 36 | 37 »

ResCare Workforce Services, Adult and Dislocated Workers ResCareWorkforceServices

hasprovidedworkforceservices

nationwidesince1968 .Today,

theyoperateworkforceprograms

in362locationsin27states .

SinceJuly1,2015,ResCare

WorkforceServiceshasprovided

workforcedevelopmentand

careerservicestoover7,000

residentsofSouthernNevada .

ThefollowingResCare

WorkforceToolsareavailablein

theOne-StopCareerCenter .

• ResumeWritingusing

ResumePro™

• Pre-VocationalOnline

TrainingthroughResCare

Academy™

• JobmatchingwithResCare

TalentMarket™

• LaborMarketinformation

fromSupplyDemand

Portal™

• In-demandOccupation

CareerExplorerthrough

Woofound™

Additionalservicesinclude

freedailyjobreadiness

workshops,aresourceroom,

jobsearchassistance,career

planning,talentdevelopment,

trainingandsupportiveservices .

Clientsareencouragedtouse

thesetoolsandservicestoreach

theiremploymentgoals .

AstheOne-StopCareer

Centeroperator,ResCare

WorkforceServicescoordinates

andhostsmonthlyonsite

jobfairsandemployerhiring

eventsandprovidesOn-the-

JobTrainingopportunitiesto

fulfilltheSNWDA’smissionof

“ConnectingEmployerstoa

ReadyWorkforce” .

Withthreepartneragencies

includingResCareWorkforce

Services,JobConnectand

theBureauofVocational

Rehabilitation,theOne-Stop

CareerCenterisavaluable

resourcefortheLasVegasvalley

andsurroundingcommunities .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 38 | 39 »

Goodwill of Southern Nevada, Youth with Disabilities

GoodwillofSouthernNevada’sEducation,Leadership,Independence,

TrainingandEmployment(ELITE)Programservesyouthwithdisabilities

betweentheagesof16-24,targetingout-of-schoolyouthwhoareeither

unemployedorunder-employed .Servicesaretailoredtomeetthespecific

needsofeachindividualandcanincludetutoring,GeneralEquivalency

Diploma(GED)testpreparation,careerplanning,WEXsandoccupational

skillstraining .ELITEdeliversindividualizedandholistictransitionservices

empoweringyouthwithdisabilitiestobesuccessfulontheirjourneytolive

independentandfulfillinglives .

Lincoln County, YouthTheLincolnCountyprogramservesbothin-

schoolandout-of-schoolyouthinruralLincoln

County .Thefocusoftheprogramistoaddress

barrierstoemploymentand/oreducation

andultimatelyplaceyouthintoself-sufficient

employment .Tohelpalleviatethesebarriers,

theyofferservicessuchastutoringandcredit

retrieval,resumewriting,interviewskillsclasses

andWEXsforthosethathavelittleornowork

history .Theyalsoprovideinterestsurveysand

otherassessmentstohelpyouthdeterminecareer

interestsandpathways .Duetothelackofsummer

school,LincolnCountyhasemphasizedtutoring

andcreditretrievalservices .LincolnCounty’s

WIOAstafftakesgreatprideinthesuccessof

LincolnCounty’syouth!

HELP of Southern Nevada, Youth Drop-Out Recovery (DOR)

Inthepastyear,HELPofSouthernNevada

providededucationalandcareerservicesto

homelessand/oratriskyouthwhohaddropped

outofhighschool .HELPprovideseducational

andworkreadinessservicesinapositivesupport

systemtohelpyouthobtaincareerandeducational

aspirations .Participantstakepartineducational

planningandcredentialingassistance,work

readiness,leadershipdevelopmentandlifeskills

supportprogramming .HELPofferson-siteservices

suchasresidentialhousingatourShannonWest

HomelessYouthCenter,BabyFirstServicesfor

youthparents,substanceabusetreatmentand

support,andSupplementalNutritionApplication

Program(SNAP) .

Formula FundsProgramYear2015ServiceProvidersforYouth

« 38 | 39 »

Nevada Partners, Inc. (NPI), YouthNPIprovidesanarrayofprogrammingdesignedtoensurethat

youthsecureeducationalcredentialsandviablepost-secondary

opportunities .NPI’syouthprogramtargetshighschoolseniors

whoattendhigh-riskschoolstosupporttheincreaseofgraduation

rates .InconjunctionwithlocalinitiativessuchasMyBrother’s

KeeperandtheLasVegasPromiseNeighborhood,theyouth

programprovidesintensivecasemanagementthatguidesyouth

inreachingtheirfullestpotentialthroughacademicadvisement,

careerandcollegecounseling,andservicelearningprojects .NPI’s

youthprogramalsoprovidesdevelopmentalsupportintheareas

ofleadership,healthandwell-being,mentalhealthandlifeskills

trainingincollaborationwiththePrevention,Advocacy,Choices,

Teamwork(PACT)andConnectedness,Awareness,Resources,

Education(CARE)Coalitionsforasafeandsubstancefree

community .Additionally,NPI’syouthprogramprovidesahands-on

approachtosmallbusiness/entrepreneurshipeducationwithour

on-propertyurbangardenwhereyouthlearnaboutsupplyand

demand,marketingstrategiesandfinancialliteracy .

Nevada Partners, Inc., Youth Pre-Entry

NevadaPartners’YouthPre-Entry

Programserveslow-incomeindividuals

ages16to19thatareadjudicatedand

out-of-schoolyouthfromSpringMountain

YouthCamp(SMYC),inpartnershipwith

ClarkCounty,NevadaDepartmentof

JuvenileJusticeServices .Theprogramis

designedtoprovidevocationaltraining

techniqueswhereyouthlearnsoftskills

suchassocialskills,communication,

empathy,self-managementandteamwork

andmarketablehardskillssuchastyping,

writingandmath .Theseskillswillassist

youthinsecuringemploymentand/or

anothervocationalexperience .To

addresstheneedsoftheseyouth,inthe

pre-entrysystem,NPIorganizesand

deliverssomeorallofthefollowing:

education,counseling,employment

servicesandtraining .

I’ve been given a second chance; I’m going to make sure I take advantage of this gift.

- Jonathan, Help of Southern Nevada client

Nye Communities Coalition (NyeCC), Youth

TheYouthWERKSprogramhasbeenin

existenceforsix(6)yearsservingNyeand

EsmeraldaCounties .Theyfocusonyouthages

16to24whoareoutofschoolorarelow-income

andhaveabarrierpreventingthemfromattaining

employmentorcompletingtheireducationalgoals .

YouthWERKSstaffworkscloselywithyouth

bybuildingpositiveworkethics,strengthening

theirpersonaldevelopment,andhelpingthem

becomesuccessfulyoungadults .Staffisableto

dothisbyproviding:jobinterviewskills,resume

building,workexperience,lifeskillsclasses,

groupdevelopment,andactivitiesinvolving

communicationskills,teambuildingandexposure

toSTEM(Science,Technology,Engineeringand

Mathematics) .Thegoalistoreachalleligibleyouth

withinourcommunitiesandprovidethestructure

andsupporttoattaintheirgoals .

Olive Crest, Foster YouthProjectIndependenceisdedicatedtoserving

currentandformerfosteryouthofClarkCounty

betweentheagesof16-24 .ThegoalofProject

Independenceistohelpyouthestablishskills

andprovidesupportservicesnecessarytobe

successfulindependentindividualsastheyage

outoffostercare .Wefocusonthreeareasto

helpalleviatepotentialbarriersasyouthmake

thistransition—education,workreadinessand

experience,andtransitionalhousingthatwillallow

youthtogainlifeskills .ProjectIndependence

assistsyouthwitheducationalbarriersrelatedto

graduatingfromhighschoolorobtainingtheir

GeneralEducationDiploma(GED)/HighSchool

EquivalencyTest(HiSET) .Thisprojectalsohelps

withenrollingyouthintopost-secondaryeducation

andaddressingliteracyandnumeracyskills

deficiencies .Onegoalisthatallyouthwillattain

ahighschooldiplomaortheequivalentandenroll

intopost-secondaryeducationiftheyareableto

doso .Anothergoalisthatallyouthwhoarebasic

skillstestedandareproventobedeficientwill

increaseatleastonegradelevelwithinoneyear

ofenrollmentintheprogram .ThroughProject

Independence,youthwillreceivespecialized

trainingopportunitiesintheircareerareaof

choice,subsidizedworkexperience,on-the-job

trainingopportunitiesandcareerguidance .Lastly,

ProjectIndependencewillassessforanylifeskills

areasthatmightpreventayouthfromcompleting

theirgoalsandprovideapplicableworkshopsto

helpremovethosebarriers .

St. Judes’s Ranch for Children (SJRC), Foster Youth

St .Jude’sRanchforChildren(SJRC)operatesa

youthcareerservicesprogramforyouthseeking

toobtaineducation,work-relatedtraining,and

employment .Eligibleapplicantsincludebothin-

schoolandout-of-schoolyouthages16to24who

arelowincomeandhavebarrierstoemployment

oreducation .Barriersmayincludethefollowing:

schooldropout,infostercareoragedoutof

fostercare,pregnantorparentingteen,offender

orsubjecttothejuvenileoradultjusticesystem,

homeless,runaway,hasadisability,ordeficientin

basicliteracyskills .

Youtharegivenassessmentstohelpthem

identifytheircareerinterestsandtoseteducation

andemploymentrelatedgoals .Toassistyouth

participantsinobtainingtheirgoals,SJRCoffers

thefollowingservices:jobreadinesstraining,

exposuretoSTEMbasedfields,workexperiences,

internships,on-the-jobtraining,occupationalskills

training,tutoring,alternativesecondaryschool

services,leadershipdevelopmentopportunities,

comprehensiveguidanceandcounseling,andfollow-

upservices .SJRCalsoprovidessupportiveservices

tohelpremoveanyadditionalbarriersthatmay

preventparticipantsfromobtainingtheirgoals .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 40 | 41 »

« 40 | 41 »

Southern Nevada Regional Housing Authority, YouthTheSouthernNevadaRegionalHousingAuthority(SNRHA)YouthOne-StopAffiliateSite-East

(YOSA-East)isaninnovativeanduniqueprogramthatisyouthleadandyouthdriven .Theprogramis

outcomefocusedwhilefosteringrelationshipsthatallowyouthtoformbondsandtostepintotheirfull

leadershippotential .

YOSA-Eastservesprimarilyout-of-schoolyouth,ages16to24,whoarelow-incomeandhave

barrierstoemploymentoreducation .Barriersincludebutarenotlimitedto:pregnantorparenting,

homelessness,drop-out,disabled,juvenilejusticeinvolved,andpastorcurrentfosteryouth .Youth

aregivenassessmentstoidentifytheirinterests,skillsandabilitiestocreateindividualizedcareer

pathways .Youtharealsoprovidedsupportiveandwrap-aroundservicestoaddressbarriersthat

maypreventthemfromobtainingtheirgoals .Uponcompletionofindividualgoals,youtharegiven

incentives,positivereinforcements,andpraisetoencouragethemtocontinueontheirpathway

tosuccess .

TheYOSA-Eastprogramalsoprovidesdevelopmentalsupportintheareasofleadership,

employment-relatedsoftskills,andlifeskills .Whileprovidingservicestoallyouth,wecontinueto

focusontheout-of-schoolyouthwhoarebasicskillsdeficienttoincreaseliteracyandnumeracyand

removebarrierstoattainingtheirhighschooldiplomaTheYOSA-Eastprogramprovidesvocational

traininginover32careerpathwaysutilizingtheStateEligibleTrainingProviderList .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 42 | 43 »

Non-Formula FundsYouthBuild Grant

YouthBuildLasVegas

(YBLV)focusesonsupporting

economicallyvulnerableyouth

inachievingacademicsuccess

andreceivingvocationaltraining .

ViaapartnershipwithHabitat

forHumanityLasVegas,YBLV

continuesitsemphasison

buildingand/orrehabilitating

low-incomehousing,whileyouth

committocivicengagementand

leadershipdevelopment .

YBLVintegratesan

AmeriCorpscomponentintoits

programdesign .SinceYBLVis

alreadyservingcommunities,

developingleadersand

providingeducational

opportunitiesforyoungpeople,

beingaYouthBuildAmeriCorps

programhasgivengreater

recognitiontotheservice

orientationofitsmodeland

hasprovidedopportunitiesfor

participantstoseethemselves

aschangeagentswithintheir

communities .Inaddition,upon

successfulcompletionoftheir

service,membersreceivethe

EliSegalAmeriCorpsEducation

Awardtoputtowardspost-

secondaryeducationand/or

advancedvocationaltraining

opportunities .

Theprogramhashelped

manydisconnectedyouthearn

theirdiploma/GEDaswellas

beplacedinajoband/orpost-

secondaryeducationonce

« 42 | 43 »

completingtheprogram .On

average,65%oftheparticipants

earntheireducationwithin

the9-monthprogramand

approximately75%ofthem

areplacedinunsubsidized

employmentand/orpost-

secondaryeducation .YBLV

hasalsobuilt,onaverage,four

HabitatforHumanityhomes

everyyearforthepast5

years .Thissuccesscaughtthe

nationalattentionofYouthBuild

USAanditorganizedameet

andgreetwithSecretaryof

Stateandpresidentialnominee

HillaryClintonduringavisitto

LasVegasthispastFebruary .

Thiswasanopportunityofa

lifetimefortheparticipantsand

helpedshapetheirviewsand

attitudesonwhattheythink

ofsuccessforthemselvesand

theirfuture .

OvertheyearsYBLVhas

beennominatedandawarded

forvariousnationalrecognition

awards .InMay2016,Jennifer

Padilla,YouthBuildProgram

Manager,wasrecognized

attheYouthBuildNational

DirectorsAssociationMeeting

inWashingtonD .C .andwas

giventhePresident’sAward

for“RisingStar” .Thisaward

wasgiveninrecognitionforno

staffturnoverinthepastfive

years .YBLVwasnominated

foranawardattheNational

AmeriCorpsconferencein

RhodeIsland .YBLVstrivesto

helpyoungadultsandimpact

thecommunityyear-after-year

andwillbeapplyingagainfor

the2017DepartmentofLabor

YouthBuildgrantinhopesof

continuinggreatwork .

YouthBuild AmeriCorps has given me a better opportunity to be successful.

~ Wilfred, YouthBuild Participant

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nPa r t n e r s h i p s

« 44 | 45 »

American Association of Retired People (AARP) Foundation Grant

PY15sawWorkforceConnectionscompleteitssecondfiscalyearofservices

fortheBack-to-Work50+(BTW50+)participants,sponsoredthroughaprivate

grantfromtheNationalAARPFoundation .AARPBack-to-Work50+programat

WorkforceConnectionsimplementedsectorfocused,employer-drivenstrategies

tosupporttheuniqueneedsofolderworkersseekingfull-timeemployment

whofacespecificandchallengingbarrierstoovercomeunemployment,

underemploymentandre-entryintotheworkforce .WCwasselectedfortheBTW

50+grantthroughahighlycompetitiveapplicationprocesswithonlyfourLocal

WorkforceDevelopmentBoardsreceivingfundingacrossthecountry .

Thecenterpieceoftheprogramisanintense,focused,12-weekseriesofholistic

personalcoachingworkshopsthataddressthefearsassociatedwithbeinga50+

jobseekerinalabormarketincreasinglyinneedofhighly-skilledworkers .As

aresultofthesuccessfulrolloutoftheprogram,WChasbeenchosentomove

forwardforathirdyear .ExpectationsarethatWCwillbeabletoincreasethe

numberofparticipantsandprogramservicesavailablethroughexpandedoutreach

effortsthatincludeadvertisementpaidforbytheAARPFoundation .

Coachingparticipantsreceiveacomprehensiveprogramspecifically

designedtosupporttheminovercominguncertaintyandoftenoverwhelming

« 44 | 45 »

INDUSTRY SECTOR PLACEMENTS BY SECTOR AVERAGE WAGE

HealthandMedicalServices 26 .0% $16 .55

IT 10 .0% $12 .00

Logistics 10 .0% $10 .45

Manufacturing 6 .0% $14 .67

TourismandGaming 16 .0% $11 .94

Other 32 .0% $14 .76

100.0% $14.06

self-doubtandconfusionthatisassociatedwithindividualswhoarefacing

thereturntotheworkforceafterbeingunemployedforseveralmonths

oryears .Participantsareempoweredtorecognizetheirtalentsand

appreciatetheiruniquelifeandjobexperiences .Thisinturnraisestheir

self-esteem,supportstheirgrowthandsuccessthroughadditionaltraining,

andultimatelyleadstoincreasedemployability .

Throughco-enrollmentwithWorkforceConnectionsanditsservice

providersandadditionalno-costworkshopsofferedbycommunitypartners

suchasWellsFargoandDressforSuccessSouthernNevada,thepersonal

coachingiscoupledwiththefullarrayofWIOAservicestocreatea

comprehensiveprogramthataddressesallbarrierstoemployment .

Thistargetgroupoftenlacksthetechnicalskillsthatarerequiredina

modernworkenvironmentandoftenfeelchallengedorthreatenedwhen

havingtolearnnewtechnicalcompetencies .TheOne-StopCareerCenter

ensuresthatjobcandidatesaremakingprogressandparticipatinginOne-

StopCareercenterworkshopsandhiringeventsthatalignwithBTW50+

programgoals .Oneoftheuniquefeaturesoftheprogramishands-on

exposuretoSTEMrelatedindustries,occupationsandskillsets .These

activitiesconnectparticipantstoin-demandskillsofthecurrentlabor

market .AtotaloffourcohortswereabletoparticipateintheAARPBTW

50+program .Thetotalnumberofindividualsselectedwere89,with50

placedintoemploymenttodateandtheremainderstillactivelysearching .

ThelatestcohortrecentlygraduatedfromtheprograminJune2016 .

Below is data reflecting the placements of the 50+ job seekers across

sectors and the associated average wage:

The support is tremendous and motivational. We share a lot of the same issues, problem solve, help each other, network, make introductions ... and our meetings will continue because we’ve become friends, allies and advocates too.

~ Kevin, AARP BTW 50+ program participant

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nP o s s i b i l i t i e s

« 46 | 47 »

People, Partnerships, Possibilities

STRATEGIC WORKFORCE DEVELOPMENT INITIATIVES

I am proud to be part of an organization which brings so many people and resources together for the advancement of the community.

~ Councilwoman Gerri Schroder

« 46 | 47 »

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nP o s s i b i l i t i e s

« 48 | 49 »

Possibilities Put to Work: Highlights from 2015

One-Stop Career CenterResCareWorkforceServicesisanationalleaderinprovidingcomprehensiveservicesandsolutions

designedtohelpputpeopletowork .Ourcombinationofcareercenteroperations,JobCorpscenters,

schools,businessservicesandfamilysupportfunctionsarethelargestfor-profitcollectionofworkforce

solutionsintheUnitedStates .

ResCareWorkforceServiceshasprovidedworkforceservicesnationwidesince1968 .Theirmission

to“assistpeopletoreachtheirhighestlevelofindependence”hasmotivatedtheirstaffofworkforce

expertstodevelopcutting-edgestrategiesthat(1)helpjobseekersandstudentsprepareforself-

sustainingemploymentopportunities,(2)supportbusinessesintheireffortstosecurequalified

employeesand(3)allowsthemtofunctionasatrustedcommunitypartnerineverymarketwherethey

operate .Today,theyoperateworkforceprogramsin362locationsin28states .Theirteamofmorethan

2,000workforceprofessionalsusestheindustry’sbestpracticestoassistapproximatelyonemillionjob

seekersandthousandsofemployersannuallytohelpreducepoverty,crimeandunemploymentinthe

communitiesserved .

Theprogramwillbesupportedbythesameservicedeliverysystemthatispresentlycreatingsuccess

inSouthernNevada .Itincludessixfoundationalelements:mostengagedlocalleadership,supported

andalignedquality,worldclassjobreadinessprograms,cuttingedgetechnology,intenseperformance

managementandtheirunmatchedbusinessbriefcase .Theservicedeliverysystemisbuiltonthe

foundationoftheircustomerservicesmodel .ResCareAtYourService™(RAYS),basedonDisney

Institutebusinessstrategies,deliversthecompanymissionbycreatingapositiveenvironmentwhere

goalsareachievedbyguaranteeingapositiveandsuccessfulenvironmentforcustomers .Allteam

membersaretrainedandcertifiedthroughobservationinitiallyandannuallytoensurecompetenceasa

RAYSagent .

You’ve helped me so much, I consider you more than a career coach, you’re a real friend.

~ Nick, ResCare Workforce Services program participant

« 48 | 49 »

ToincreasethegeographicalfootprintwithintheSNWDAandprovidegreateraccesspoints

forcustomersintothesystem,WCcontinuedtodeploytheoriginalMobileOne-Stop .Aretired

busdonatedbySouthernNevada’sRegionalTransportationCommissionwasrepurposed

andtransformedintoaMobileOne-Stopunit .ItsdeploymentthroughouttheSNWDAwas

coordinatedbyResCareWorkforceServices(RWS)toreachthosewhocan’torwon’tcometo

theOne-StopCareerCenterorAffiliateSites .TheMobileOne-Stopwasusedforcommunity

service,neighborhoodoutreach,jobseekerengagement,employerservicesandtoincreasebrand

recognition .

WCandRWShadtheopportunitytosharetheMobileOne-StopasabestpracticeattheCWA

conferenceheldinMarch .ResCareandWCstaffprovidedconferencegoerswithinnovativeways

to“getthingsrolling”andtaketheirservices“ontheroad”toservebothemployersandjobseekers

throughaMobileOne-Stop .

ResCareWorkforceServicesjoinedwithfundedpartners,LasVegasMetroPolice,theCulinary

AcademyofLasVegas,DStreetStrong,CorridorofHope,andMissionAchievestoprovideservices

inthecommunity .BetweenSeptember2015andJune2016,theMobileOne-Stopwasdeployed

20times .Duringtheseevents,95jobseekerscompletedinterestformsrequestingadditional

informationaboutworkforcedevelopmentservicesand12individualswereenrolled .

SinceJuly1,2015,ResCareWorkforceServiceshasprovidedworkforcedevelopmentandcareer

servicestoover7,100residentsofSouthernNevada .Theirstaffof26workforceprofessionals

embodiestheResCareservicedeliverymodelthatincludestalentengagement,talentdevelopment

andtalentdelivery .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nP o s s i b i l i t i e s

« 50 | 51 »

ResCare Workforce Tools available in the One-Stop Career Center include

• ResumewritingusingResumePro™

• Pre-vocationalonlinetrainingthrough

ResCareAcademy™

• JobmatchingwithResCareTalentMarket™

• LabormarketinformationfromSupply

DemandPortal™

• In-demandoccupationcareerexploration

throughWoofound™,STEMactivities

• Careerpathexplorationandjobattainment

resources

~Resourceroomforself-directedorstaff-

assistedjobsearch

~Individualizedjob-matching,ResCare

TalentMarket™

~Jobopenings,jobclubs,hiringeventsand

jobfairs-daily,weekly,andmonthly

• Freeskill-buildingworkshops

~Computerbasicsandadvancedfunctions,

ComputerEssentials™

~Foundationsofjobsearch

~Planningforinterviewsuccess

~Financialliteracy,MoneySKILL™

• Staffguidanceandplanning

~One-on-onecareercoaching

~Individualemploymentplanning

~Skills-basedassessmentstoidentify

uniquestrengthsandabilities

~Leadershipdevelopment,mentoring

• Employmenttrainingandsupport

~Pre-vocationalonlinetraining,job

shadowing,tutors,ResCareAcademy™

~Occupationalskillstrainingfor

in-demand,industry-recognized

certificationsandcredentials

~On-the-jobtrainingandinternships-

earnwhileyoulearn!

« 50 | 51 »

Business EngagementThroughouttheyear,WCfacilitatedandparticipatedineventsandinitiativeswhichbroughtthe

communitytogetherandputpeoplebacktowork .

Fire Fighter Town HallWorkforceConnectionsandClarkCountyCommissioner

LawrenceWeeklyinvitedjobseekersandthoselooking

toadvancetheircareerstoaspecialtownhallmeetingon

Thursday,September17,2015from6p .m .to8p .m .atthe

ClarkCountyGovernmentCenter,500S .GrandCentralPkwy .,

LasVegas,89155,tolearnmoreaboutbecominganEmergency

MedicalTechnician(EMT),FirefighterorFirefighterParamedic .

AstheOne-StopCareerCenteroperator,ResCareWorkforceServices

coordinatesandhostsmonthlyonsitejobfairsandemployerhiringeventsand

provideson-the-jobtrainingopportunitiestofulfilWC’smissionof“Connecting

EmployerstoaReadyWorkforce” .WiththreepartneragenciesincludingResCare

WorkforceServices,JobConnectandtheBureauofVocationalRehabilitation,

theOne-StopCareerCenterisavaluableresourcefortheLasVegasvalley .PY15

resultsarenotedbelow:

• Basiccareerwervices:7,166

• Enrollments:755

• On-thetobtraining:167

• Individualtrainingaccounts:290

• Credentialsobtained:224

• Jobplacements:405

• Customersatisfaction:98%

• STEMworkshopattendees:100

• STEMenrollments:50

• MobileOne-Stopevents:20

• MobileOne-Stopbasicservices:95

• MobileOne-Stopenrollments:12

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nP o s s i b i l i t i e s

« 52 | 53 »

Metro Police/Correction Officer Recruitment InitiativeWorkforceConnections,

NevadaPartnersandClark

CountyCommissionerLawrence

Weeklyinvitedjobseekers

interestedinacareerwiththe

MetropolitanPoliceDepartment

toaspecialtownhallmeeting

onThursday,June2,2016at

theClarkCountyGovernment

Center .Metrocareersoffera

competitivesalary,greatbenefits

andopportunityforadvancement .

Metrodesiresforthepoliceforce

toreflecttherichdiversityinour

community .Metrohasagoalof

hiringmorethan300officersby

theendof2016 .

Holiday Hiring Event WorkforceConnectionsandClarkCountyCommissionerLawrence

WeeklyhostedaHolidayHiringEventlastNovembertokickoffthe

holidayseason .AccordingtotheRetailAssociationofNevada,retailers

addapproximately7,600seasonaljobsduringtheholidays .Seasonaljobs

offerfirsttimejobapplicantsanopportunitytogainvaluableexperience

andearnmoneyforaneducation .Seasonaljobsalsooffertheunemployed

anopportunitytobridgethegapbetweenlong-termpositions .

Thefollowingnine(9)companiesconductedface-to-faceinterviewsin

anefforttohireforover200jobopenings:DiamondResorts,Digiphoto,

GMTCare,InsureMonkey,R .W .Garcia,SNH,StingAlarm,Sunrise

Children’sFoundation,andUPS .Approximately200jobseekerswerein

attendance,168jobseekerswereinterviewed,59jobseekerswereWIOA

participantsandtherewere19hires .Themedianwagewas$10 .00perhour .

« 52 | 53 »

Hospitality Hiring EventWithmorethan42millionannualvisitorsthatsupportour

boomingTourism,HospitalityandEntertainmentsector,Workforce

Connections,ClarkCountyCommissionerLawrenceWeeklyand

NevadaPartnershostedthefirsteverHospitalityHiringEventlast

MarchattheCulinaryAcademy .Jobseekershadtheopportunity

tomeetface-to-facewithhiringrepresentativesfromoneofthe

fastestgrowingindustriesforjobgainsinNevada .

Theeventhosted28employersfromthehospitalityindustry

offeringmorethan1,000jobopenings .Thefollowingcompanies

wereabletofindqualitycandidates:AlianteCasino,Caesars

Entertainment,Digiphoto,HolidayInnClubVacations,IHOP,

Plasticard-LocktechInternational(PLI),RobertHalf,TLCCasinos

andWyndhamResorts .Approximately320jobseekersattendedand

93wereWIOAparticipants .Theaveragewagewas$12 .30anhour .

NxGEN Youth Paid Internship FairDidyouknowthatifpeopleareprovidedameaningfulwork

experienceduringtheirteenageyears,theyaremorelikelyto

workconsistentlyasanadult?Inanefforttoinfluenceandmold

theworkforceofthenextgeneration,WorkforceConnections

invitedyouthages16to24toparticipateintheNxGENYouthPaid

InternshipFair .Youthweregiventheopportunitytobeexposedto

avarietyofcareersandtrainingtobetterpositionthemselvesfor

futureemploymentandworkexperience .

EmployersincludingBMC,StationCasinos,PLI,StateFarm

Insurance,CleantheWorldOrganization,GoodwillofSouthern

Nevada,Originate,NewYorkLife,andBatteriesinaFlash .com

offeredmorethan90youthanopportunitytoearnwhilelearning

thissummer .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5

p u r s u e y o u r pa s s i o nP o s s i b i l i t i e s

« 54 | 55 »

Preliminary PY15 Performance Measures

PreliminarydataindicatesthattheLocalWorkforceDevelopmentAreaismeetingorexceedingallcommonmeasures .

Adult Entered Employment

Numerator 1,217

Denominator 1,629

Adult Entered Employment 74.7% 75.5% 99.6%

Adult Retention

Numerator 1,481

Denominator 1,765

Adult Retention 83.9% 82.4% 101.8%

Adult Average Earnings

Numerator $21,038,188

Denominator 1,458

Adult Average Earnings $14,429 $14,500 99.5%

Dislocated Worker Entered Employment

Numerator 527

Denominator 653

Dislocated Worker Entered Employment 80.7% 77.0% 104.8%

Dislocated Worker Retention

Numerator 539

Denominator 610

Dislocated Worker Retention 88.4% 84.5% 104.6%

Dislocated Worker Average Earnings

Numerator $7,966,447

Denominator 534

Dislocated Worker Average Earnings $14,918 $15,922 93.7%

Youth Placement in Employment or Education

Numerator 936

Denominator 1,587

Youth Placement in Employment or Education 59.0% 69.0% 85.5%

Youth Attainment of Degree or Certificate

Numerator 742

Denominator 1,175

Youth Attainment of Degree or Certificate 63.1% 61.0% 103.5%

Youth Literacy and Numeracy Gains

Numerator 278

Denominator 490

Youth Literacy and Numeracy Gains 56.7% 43.0% 131.9%

Actual (1) Negotiated % Achieved

1) Key% Achieved

Failing < 80% Meeting > = 80% Exceeding > = 100%

« 54 | 55 »

Strengthening Southern Nevada’s Economy – Return on Investment

DataforProgram

YearJuly2015–June

2016,wasusedto

composeanewone-

sheetcollateralpiece .It

illustrateshowfederal

fundsadministered

byWChelpAdultand

DislocatedWorkers

inthelocalworkforce

developmentareaand

positivelyimpactour

localeconomy .

INVESTED IN EMPLOYMENT

& TRAINING SERVICES

STRENGTHENING SOUTHERN NEVADA’S ECONOMY

HELPING ADULT & DISLOCATED WORKERS

PEOPLE THAT

COMPLETED THE PROGRAM

COST PER PERSON

PEOPLE

PLACED IN EMPLOYMENT

/

2,776

$4,295

2,375

$1.5 Million

$58.0 Million

ANNUALIZED EARNINGS

AVERAGE ANNUAL EARNINGS

$29,121

PEOPLE STILL EMPLOYED

AFTER 6 MONTHS

1,992

Preliminary data from the period July 1, 2015 through June 30, 2016

x

$11.9 Million

INVESTED IN EMPLOYMENT

& TRAINING SERVICES

HELPING ADULT & DISLOCATED WORKERS

PEOPLE THAT

COMPLETED THE PROGRAM

COST PER PERSON

PEOPLE

PLACED IN EMPLOYMENT

/

2,172

$6,814

1,726

$14.8 Million

INVESTED IN EMPLOYMENT

& TRAINING SERVICES

STRENGTHENING SOUTHERN NEVADA’S ECONOMY

HELPING ADULT & DISLOCATED WORKERS

PEOPLE THAT

COMPLETED THE PROGRAM

COST PER PERSON

PEOPLE

PLACED IN EMPLOYMENT

/

2,172

$6,814

1,726

$1.5 Million

$45.6 Million

ANNUALIZED EARNINGS

AVERAGE ANNUAL EARNINGS

$32,237

PEOPLE STILL EMPLOYED

AFTER 6 MONTHS

1,416

Data from the PY13 9090 certified by the State.

x

$14.8 Million

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5 « 56 | 57 »

Success Stories

STRATEGIC WORKFORCE DEVELOPMENT INITIATIVES

Workforce Connections continues to be a key asset in our community to help people get back to work and advance in their careers.

- Councilwoman Peggy Leavitt

p u r s u e y o u r pa s s i o nS u c c e s s S t o r i e s

« 56 | 57 »

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5 « 58 | 59 »

American Association of Retired People (AARP) Foundation, BTW 50+ Grant

KevinhadbeenunemployedsinceNovemberof2008duetolayoffsat

MGM .TheprogramofferedthroughOne-StopandAARPBTW50+assisted

himinevaluatinghispersonalitytraitsandpersonalstrengthswhichinturn

ledtoamorefocusedjobsearch .Aftercompletingthecoachingprogram

inMarch,hewasabletosecureemploymentwiththeClarkCountySchool

DistrictConstructionManagementDepartmentasaprojectmanager .He

hasalsostarteda“MastermindGroup”wheremanyfellowmembersofhis

coachingclasscontinuetohelpeachotherjobsearch,networkandexplore

businessopportunities .Kevinstates,“Thesupportistremendousand

motivational .Wesharealotofthesameissues,problemsolve,helpeach

other,network,makeintroductions . . .andourmeetingswillcontinuebecause

we’vebecomefriends,alliesandadvocatestoo .”

Participant Success Stories

p u r s u e y o u r pa s s i o np u r s u e y o u r pa s s i o nS u c c e s s S t o r i e s

« 58 | 59 »

Easter Seals Nevada, Adults with DisabilitiesMeetDianaR .ShediscoveredtheEasterSealsNevada(ESN)Employment

SolutionsProgramafterbeinglaidofffromajobof20years .Shefeltshe

andseveralcolleagueswerelaidoffduetotheirageandtherisingcostsof

theirmedicalcoverage .Asshestartedlookingforanewjob,shediscovered

howdifferentthejobmarketwasandneededhelpnavigatingit .Hervision

wasachallenge,asshehadtroubleseeingthesmallprintonscreensand

applicationsassheappliedforjobsonline .

Followingherinstinctsthatshewantedtohelppeople,shedecidedona

careerofOfficeAdministrationandESNenrolledheratAsherCollege .She

creditshercareercoachandtheflexiblescheduleofferedatAsherforher

success .“Theybendoverbackwardstohelpyou,”shesaysofAsher .

Withcoaching,Dianapursuedanewcareer .SheinterviewedatAFLAC

“justasinterviewpractice .”Shewasimpressedwiththecompanyandisnow

anewAFLACassociate .Diana’sexcitedtohelppeoplebepreparedforthe

unimaginableandislookingfornetworkingopportunities .Shetellsothers,

“Thestrongeststeelgoesthroughthehottestfire .”

Foundation for an Independent Tomorrow (FIT), Re-Entry

ClairecouldnothavebeeninworseshapewhenshefoundherwaytoFIT .

Shehadbeenhomelessforthepasttwoyears,livinginacarwitharescuedog,

hersolecompanion .Survivingthroughbeggingandbysweepinguptheparking

lotwhereasympatheticWalmartmanagerletherstay,Clairesurvivedonlyfrom

onedaytothenext,neverknowingwherehernextmealwouldcomefrom-if

itwouldcomeatall .HearingaboutFITthroughanacquaintance,Clairewas

overjoyedknowingshehad,atlonglast,foundthehelpsheneeded .Everyday,

withoutfail,ClairewouldbethefirstthroughFIT’sdoors,tirelesslyworking

awayatthecomputerstosearchforworkwhilesheandhercareercoach

strategizedonhowtorebuildherlife .Withthepatientcoachingofhercareer

coachandtheFITstaff,Clairewasabletoobtaintraininginsolarenergyand,

shortlyafter,anentry-levelpositionwithalocalsolaremployer .Thetraining

andrenewedhopethatFIThadgivenherhelpedrekindleClaire’spassionfor

workandwithin30daysshehadobtainedapromotiontoleadherowncrew .

Clairenowrentsherownhomeandcontinuestoserveasarisingstarwithinher

company .“It’sallthankstoFIT”,Clairesays,“TheyshowedmeIcouldhavemy

lifeback,andIcouldn’thavedoneitwithoutthem .”

Goodwill of Southern Nevada, AdultsNataliehadenduredtheunimaginable .Attheageof12,Nataliewasa

victimofsextraffickingandwasbeaten,sold,thrustintoprostitution,forced

toundergoagenderreassignmentsurgery,andwastattooedasproperty .

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5 « 60 | 61 »

However,Natalieknewshecouldhaveadifferentlifeandeventuallyescaped

hertormentors .Afterescapingherpast,Nataliestruggledtocreatethelife

shewanted .Findingemploymentseemedimpossibleasaresultofconvictions

relatedtoherpast .NataliecametoGoodwillseekingassistance,determined

tocreateherowndestiny .ShewasenrolledintoGoodwill’sWIOAprogramand

receivednursingassistanttraining .Natalie’sgoalwastoprovidecompassion

andcareforothers .Nataliecompletedhercoursesatthetopofherclassand

isnowintheprocessofbecomingboardcertifiedfornursing .ThoughNatalie

isstilldealingwiththeemotionalandphysicalscarsofherpastshehaschosen

tocreateherownpathofhealing .Natalieexpressed,“Iwillcontinuetobea

survivordedicatedtosavingandeducatingasmanylivesaspossibleinevery

way .ThankstoGoodwill,Ihavechosenadifferentpathinmylife .”

Goodwill of Southern Nevada, Youth Sean,ayoungadultwithadisability,cameintotheELITEprogramwith

noworkhistory,noincome,notransportation,andfacingeviction,butwith

thehopeofabrightfuture .Seanhadgraduatedfromhighschoolatthetopof

hisclassandwashopingtogotocollege,butneededdirection .Seanvisited

multiplecollegesinNevadaandCaliforniathroughELITE’sCollegeCampus

Tourandlearnedabouttheenrollmentprocess,financialaid,andresourcesfor

studentswithdisabilities .Followingthetour,GoodwillworkedwithSeanto

guidehimthroughtheapplicationprocessforUNLV .Seanwasaccepted,will

bestartinginthefall,andisseekingpart-timeemployment .Inordertogain

moreexperience,SeaniscurrentlyparticipatinginaWEXopportunityasa

fileclerkandisgainingvaluabletraining .Sean’slifetrajectoryhasdramatically

changedfromfacingevictiontoenteringcollege .Seanexpressed,“TheELITE

programhasgivenmeoptionsandopportunitiesIotherwisewould’venever

beenabletogetorachieveonmyown . . .Iamabletopursuemyambitions,

andIfeelfulfilledwithmylifethankstoGoodwillandtheservicestheyhave

provided .”

Help of Southern Nevada (HELP), AdultsJefferyisa47yearold,single,returningcitizenwhowasunabletosecure

employmentdespitehavingworkexperienceinwelding,managementand

customerservice .FriendsencouragedhimtoseekassistancewithHELP

ofSouthernNevada’sADWProgramtogetadditionaltrainingandsecure

employment .

JefferyattendedandsuccessfullycompletedtheAGSTruckDriverTraining

andrecentlypassedtheNevadaDepartmentofMotorVehicles(DMV)

CommercialDriverLicensetest .

Eventhoughmostemployersrequire2to3yearsofover-the-road

drivingexperiencebeforeconsideringanindividualforemployment,Jeffery

persistentlyappliedtheworkreadinesstoolsandsecuredafull-time,local

p u r s u e y o u r pa s s i o np u r s u e y o u r pa s s i o nS u c c e s s S t o r i e s

« 60 | 61 »

driver/technicianpositionmaking$13 .00anhour .Jefferyisfeelinghopeful

towardhisfuture,notallowingthelabelof“ex-felon”todefinehimandwill

continuehispositiveroadtoself-sufficiency .Jefferycreditshis“successto

persistence,hardwork,trainingandtheassistancehereceivedfromHELP!”

Help of Southern Nevada (HELP), YouthJohnathanisa20yearoldwhocurrentlyresidesatourShannonWest

HomelessYouthCenter(SWHYC)andenrolledintoourDrop-OutRecovery

programearlyin2016 .Johnathandroppedoutofhighschoolintheninthgrade,

isanreturningcitizen,andlackedjobskills,transportation,andcareergoals .

JohnathanattendedjobreadinessandSTEMcareerworkshops .Hetookhis

pre-testfortheHighSchoolEquivalency(HSE)examandscoredsowellCCSD

allowedhimtotestthenextdayandhereceivedhisHSEcertificate .Jonathan

startedoutwithapaidworkexperience(WEX)asamaintenanceworker

andbeganasecondWEXatMGMPropertieswherehewillhaveaccessto

leadershipdevelopment,adultmentoring,andacomponentofoccupational

education .MGMmanagementinterviewedJohnathanandofferedhima

full-time,permanentpositionaftercompletionofhisWEXastheywereso

impressedbyhimduringtheinterviewprocess .

JohnathanhopestotakewhathelearnsatMGMtomoveforwardinto

apre-apprenticeshipprograminaconstructiontrade,ahighlyin-demand

occupation .Jonathanrecentlystated,“I’vebeengivenasecondchance;I’m

goingtomakesureItakeadvantageofthisgift .”

Las Vegas Urban League-Veterans Employment and Training Services (VETS ), Adults

VeteranBarchercametotheVETSprograminAugust2015seeking

assistancetorestorehisnursinglicense .VeteranBarcher’slicensewas

revokedfromtheNevadaStateBoardofNursingin2012duetoaviolation .

TheVETSteamworkedwithVeteranBarchertogetahearingfromthe

BoardofNursing .Hewasgrantedaprovisionalplanforrecertification,which

includedclassesheneededtotakeatCollegeofSouthernNevada(CSN) .The

VETSteamcoveredthecostsforhisclasses .VeteranBarchercompliedwith

therequirementsfromtheBoardofNursing .

TheVETSTeamworkedwiththeNursingDivisionatCollegeofSouthern

Nevada(CSN),andcounselledVeteranBarcherthroughhispracticals .Veteran

Barchersuccessfullycompletedhispracticalsandcontinuestomeethis

compliancerequirements .

InJanuary2016,VeteranBarcher’slicensewasrestoredbytheState

nursingboardwithrestriction .TheVETSteamhelpedVeteranBarcherseek

employmentopportunitiesthroughoutthestate .VeteranBarcher’slicense

isrestrictedtoonlyallowhimtoworkundersupervision .TheVETSteamis

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5 « 62 | 63 »

proudtoannouncethatVeteranBarcherwashiredinMarchasanursewith

SierraHealthServicesmaking$32 .00perhour .VeteranBarchersaysthatheis

verygratefulforthesupporthereceivedfromtheVETSprogram .

Lincoln County Workforce, Youth ThisstoryisaboutayoungmannamedTristanwhoenteredtheprogram

inneedoffull-timeemployment .Tristanandtheprogrammanagerwent

toeverybusinessinthecounty .Workingtogethertheywereabletofind

anon-the-jobtrainingforTristanattheHistoricSilverCafe .Duetothe

opportunitiesandsupportprovidedbytheLincolnCountyWorkforce,

TristanwasabletostartandfinishtheOJT .Tristanisnowgainfully

employedandhasbeentellingeveryonehecomesincontactwithaboutthe

programandhowithaschangedhislife .

Lincoln County Workforce, AdultsJaniswasasinglemotherandadislocatedworker .AlthoughOJT’scan

beachallengetoarrangeinLincolnCounty,Janiswassuccessfullyplaced

andgainfullyemployed .Thelocalbusinesshasbeenincontactwithother

businessestellingthemhowLinclonAdultWorkforceworkstohelpthe

individual .Wenowreceiveregularreferralsfromlocalbusinesses .

Nevada Department of Corrections, Re-Entry LeslieiscurrentlyincarceratedattheFlorenceMcClureWomen’s

CorrectionalCenter .Sinceherarrivalatthefacility,shehastakenfull

advantageofcompleting“SistersTogether”achievingsobriety,andhasthrown

herselfintoherpost-transitionalstudies .

LesliewasenrolledinthelastWIOAWOWprogramtakinginstructionin

classesfacilitatedbypost-secondaryschools .Shereceivedhercertification

forlinecookandServSafeManagementthroughtheHospitalityInternational

Training(HIT) .ShealsoadvancedinstudiesfacilitatedbyCSNforvocational

computersskills,WorkKeysassessments,theirprofessionalismjobreadiness

workshops,andadditionalworkshopsfacilitatedbytheEquityFoundation,

IAMPowerful .

Lesliefeltshehadbeengiventremendousguidanceandsupportfrom

hercareercoach .Shehadbeengivenachancewhenotherssaid,“no,not

her” .Lesliestates,“TheWOWProgramhasprovidedmewithsomany

opportunitiesandIameternallygratefulandlooktothefuturewith

confidenceandhope,feelingsthatIdidnothavebefore .”

Uponrelease,LeslieplanstoattendherorientationwiththeFoundationfor

anIndependentTomorrow(FIT),WOW’spartnerforpost-releaseservices,and

HITtocompleteherknifeskillsandreceivejobplacementassistance .

p u r s u e y o u r pa s s i o np u r s u e y o u r pa s s i o nS u c c e s s S t o r i e s

« 62 | 63 »

Nevada Partners, Adults ScotthadworkedatCitiBankfor26yearsasacallcentermanager .He

losthisjobwhenthecenterwasclosed .Hewasseekingtrainingassistance

tobecomeaprofessionalcookandwasplacedintotheprofessionalcook’s

trainingprogram .Aftercompletionoftraining,hewasofferedajobasacook

withtheRioHotelandCasino,evenbeforehehadcompletedthetraining .He

obtainedhiscertificatefromtheCulinaryTrainingAcademy(CTA)andisnow

workingfull-timeatawagerateof$20 .50perhour .

Nevada Partners, Pre-ApprenticeshipMr .JordanenrolledFebruary2016intheBuildNevadaPre-Apprenticeship

programwithbarrierstoemploymentsuchasreliabletransportationandfamily

support .NevadaPartners’careercoachwasabletoassistMr .Jordanwith

bustransportationandthroughhishardworkanddedicationhewastheonly

studentfromhisclasstopasstheelectricalmathexam .Mr .Jordanisexpected

tograduateuponcompletionofhisCardiopulmonaryResuscitation(CPR)

certificationinJulyandisnowonhiswaytopursueacareerinthetrades .

Nevada Partners, Youth GuadalupebecameayouthprogramparticipantinJanuary2016 .When

shefirstcametoNPI,shehadjustmovedtoLasVegasfromAppleValley,

CAandwantedassistanceenrollinginpost-secondaryeducation .Shehada

highschooldiploma,butshewasn’tconfidentinherEnglishspeakingskills .

Sinceenrollingintheyouthprogram,shehascompletedthehousekeeping

trainingthroughtheCulinaryAcademy,foundemploymentatCaesarsPalace

asahousekeeperandhasalsoenrolledinasummercourseattheCollegeof

SouthernNevada .Guadalupehasbeenverydeterminedtosucceedinspite

ofnothavingthebestsupportsystem .PriortorelocatingtoLasVegas,she

hadbeenlivingwithrelatives .Herparentshadbeenforcedtomovebackto

Mexicoduetotheirimmigrationstatus .Shehasbeenagreatexamplefor

otherclients,showingthemthatjustabitofguidanceandself-motivationcan

takeyoualongway .

Guadalupesaid,“Afterreceivinghousekeepingtraining,Iamconfident

enoughtolookforandsecureemployment,withthesupportandguidance

fromNevadaPartners’youthcareercoach .”

Nevada Partners, Youth Pre-EntryMr .AndrewswasreleasedfromSpringMountainYouthCamponJune

3,2016 .Whilemeetingwithhiscareercoach,theyreviewedhisIndividual

EmploymentPlan(IEP)andidentifiedthatheneededfourcreditstoreceivehis

highschooldiploma .Withsupportandguidance,heenrolledinsummerschool

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5 « 64 | 65 »

andbeganattending .Afewdayslater,Mr .Andrewsstartedaworkexperience

(WEX)opportunitywiththeCulinaryAcademyofLasVegasworkinginthe

kitchen .HehasbeencomingtoNPIinthemorningstocompletehisonline

classesandgoestoworkafterwards .Mr .Andrewshasshowndriveandhas

beenanexemplaryrolemodelfortheotheryouthparticipants .Withhis

continuedcommitment,Mr .AndrewswillgraduateinAugust .

Nye Communities Coalition (NyeCC), Adults KeniacametoNyeCCCareerConnectionsinearly2015 .Keniawasseeking

financialassistancefortheparalegalcoursewhichisofferedinLasVegas .At

thattime,Keniahadjustgraduatedhighschoolandwaslivingathomewithher

parents .Keniawascommittedandcompletedtheparalegalcourseafewmonths

later .Whilestillattending,shereceivedajobofferfromLawOfficesofSteven

J .Parsons,workingontrafficcases .Shehasexpressedhergratitudeatevery

opportunityandhasbeenadedicatedparticipantforthepastyear .Keniais

growingwithinthefirm;mostrecentlyshereceivedapromotiontoHeadofTraffic

Department .KenianowlivesinLasVegasandisdoingwhatsheispassionate

aboutandwillcontinuetopursuehercareerbyenrollinginlawschool .

Nye Communities Coalition, Youth HeatherenrolledintoYouthWERKSasahighschooldropoutandtested

basicskillsdeficientinmath .NotonlywasHeatherbattlingtofinishschooland

findemployment,butshewasalsofacedwithmanyissuesathome .Heather

madethedifficultdecisiontoleaveherhomeandfamilybehindinUtahinhopes

tofindanewbeginninginPahrump .Aftermovinginwithherboyfriend,reality

setinandHeatherrealizedsheneededhelp .Noonewouldhireher,shecouldn’t

findmotivationtofinishherdiploma,andwasn’treceivingmuchsupportfrom

herboyfriend .AfterHeatherenrolledintotheprogram,sheworkedhardand

diligentlytocompletehergoals .SinceherenrollmentHeatherhasobtaineda

workexperience,establishedaresume,graduatedwithahighschooldiploma,

raisedherLiteracy/Numeracyscores,gainedandheldemploymentatDenny’s

Restaurantandhasgainedastableandhealthyhomeonherown .Heather

isnowworkingongettingherpermitandenrollingintheCertifiedNursing

AssistantProgramatGreatBasinCollegetostartheroccupationalcareerpath .

Heather’squote:“Ifyourdreamsdon’tscareyou,theyaren’tbigenough .”

Olive Crest, Foster YouthTriellehadverylowselfesteemwhenenteringtheprogramaswellaslittle

tonoenergytodothelittlestthingsaroundthehouse .Triellewasplacedinto

fostercareattheyoungageof3andwasinandoutoffostercareuntilsheaged

outofcare .Trielleneverhadafemalerolemodel/mentorandwasnevertaught

p u r s u e y o u r pa s s i o np u r s u e y o u r pa s s i o nS u c c e s s S t o r i e s

« 64 | 65 »

therightwaytocareforherself .Triellecameintoourprogramalittleoverfour

monthsagoand,withthehelpofherProjectIndependenceteam,shewasable

toworkonherbarriersthatwerepreventingherfrommovingforwardtoward

heremploymentgoal .Today,Triellehascomealongwayandisnowworking

onbuildingherselfupandnowisahappyyoungwoman .Trielleisexpectedto

bestartingaworkexperiencewithinthenextmonthorso,andisveryexcited

aboutworking .ThisworkexperiencewillbeTrielle’sfirstjobexperience .Also,

sinceenteringtheprogram,Triellehasreturnedtoschoolandsoonwillbe

gettingherdiploma .TriellehasalsoincreasedinherLiteracy/Numeracyscores

bytwogradelevelssincestartingtheprogram .AsTriellestatedtotheprogram

manager,“AllIneededwasforsomeonetoshowmeandguidethewayandIwill

dotherest .WithoutOliveCrest’sbeliefanddedicationtoactuallybelievingin

meIdon’tthinkIwouldbewhereIamtoday .”

ResCare Workforce Services, Adults Nick,anunemployedArmyVeteranrecentlyrelocatedtoLasVegasandwas

strugglingtofindfull-timework .Hehadbeenutilizingtheresourceroomfor

jobsearchingforseveralweekswhenhemetwithaResCarecareercoach .

ThecareercoachinquiredaboutNick’scareergoals,thetypeofemployment

hewasseeking,andhistransferrableskillssohecouldbetterassistwiththe

jobsearch .HeencouragedNicktofindacareerwithopportunitiestoadvance

sincehehadafamilytosupport .Nickwasinterestedinawarehouseposition,

butafterdiscussiontoldtheteammemberhealsohadaninterestinHeating,

VentilationandAirConditioning(HVAC) .AlthoughNickhadbeenavisitorof

theOSCCforseveralweeks,hehadnotconsideredatrainingprogramuntil

thatday .Withassistance,NickwasenrolledandsuccessfullycompletedHVAC

training .WithhelpfromBusinessEngagement,NickstartedanOJTshortly

aftergraduation .Throughsupportiveservicedollars,Nickwasassistedwith

toolsandsafetyequipmenttostarthisnewjob .He’sbeenonthejobsince

Maydoingverywellandisnowearning$17/hour .Nickstoppedbytoshare

hisgreatnewswithhiscareercoachandstated,“You’vehelpedmesomuch,I

consideryoumorethanacareercoach,you’rearealfriend .”

St. Jude’s Ranch for Children, Foster YouthFrankwasa17-year-oldhighschooldropout .Hewasunemployedand

livingonalimitedincomewithhismotherwhenheenrolledintheWIOA

youthprogram .Frankwasfoundbasicskillsdeficientwhenhecompleted

theTestofAdultBasicEducation(TABE)andscoredlowinmath .Extensive

individualtutoringwasprovidedtohelpFrankincreasehisbasicskills .After

thetutoringserviceswereprovided,Frankcompletedaposttestonthe

TABEandincreasedhisscorebythreegradelevels .Heisnolongerbasic

skillsdeficient .HesuccessfullypassedtheHISETexamandobtainedhishigh

schoolequivalencyandwalkedwiththe2016graduatingclass .Frankandhis

familyhavesharedthattheyaresohappythathewasabletoovercomemany

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5 « 66 | 67 »

obstaclesandreceivehishighschoolequivalency .Frankhassinceenrolled

inpost-secondaryeducationandplanstopursuehisdreamofobtaininga

degreeingraphicdesign .Duringthiseducationaljourney,Frankhasgrown

substantiallyandhasdevelopedconfidence .Heisnowtakingthenecessary

stepstofindsummeremployment .SaintJude’sRanchforChildrenishonored

toassistFrankinachievinghiseducationalgoals .

Southern Nevada Regional Housing Authority (SNRHA), Youth

AparticipantcametothisprograminFebruary2016,atage19 .Atage15

hewasconvictedasanadultandsentencedtofour(4)yearsinprison .Upon

beingreleasedonparolelastyear,hefoundafewtemporaryjobs,butlacked

realworkexperience .

HeenrolledintoYouthOne-StopAffiliate(YOSA),andattendedtheyouth

leadershipworkshopsandengagedintheprogram .Hischosencareerpathwas

toobtainacommercialdriverlicense(CDL)andtobecomeatruckdriver .He

wantedtodrivelocalsothathecouldcareforhisgrowingfamily .InApril,he

wasenrolledinoneofthelocaltruckdrivertrainingprovidersthroughfunds

madeavailabletoSNRHAYOSAthroughWorkforceConnections .Duringthis

samemonthhisgirlfriendgavebirthtoabeautifullittlegirl,weighingonlyone

pound .ThenewbabystillresidesintheNeonatalIntensiveCareUnit(NICU)

tothisday .

Despiteanotherhurdleandregularlyspendingtimeintheweehourswithhis

hospitalizednewborn,theparticipantstillfoundtimetocometoYOSA,workon

resumesandsoftskills,allwhileattendingclasses .HecompletedtrainingonMay

4,2016andwasprovidedappropriateclothingandskillstoobtainemployment .

Proudly,weannouncethatonMay26,2016,heinterviewedwithatrucking

companyandwashiredfull-time,Monday-Friday,evenwiththeirknowledge

ofhispastandcurrentsituation .Theparticipantstatedthatheisgratefuland

considersthestaffandotherYOSAparticipantshisfamilyandsupport .

YouthBuild Las Vegas/AmeriCorps, YouthWilfredmovedtoLasVegasfromHawaiilastsummertolivewithhis

grandmotherandaunt,lookingforabetterlifeandmoreopportunities .Hehad

minimalcontactwithhismotherwholivedinthePhilippinesandhisfather

wasdeceased .Thingswerenotgoingwelllivingwithhisbrotherandhewas

alsodealingwithsubstanceabuseissues .HewashopingthatmovingtoLas

Vegaswouldgivehimafreshstart .Wilfredgotajobat7-11makingminimum

wage,butwantedtodomorewithhislife .Heknewtheonlywaytomakemore

moneyandhaveabetterfuturewastogobacktoschoolandearnhishigh

schoolequivalency .WilfreddiscoveredtheYouthBuildAmeriCorps(YBLVAC)

programbysearchingfornewjobopportunitiesonCraigslist .Hewasexcited

p u r s u e y o u r pa s s i o np u r s u e y o u r pa s s i o nS u c c e s s S t o r i e s

« 66 | 67 »

tocomeacrosstheYBLVACadvertisementandthoughtitwastoogoodtobe

truesinceitofferededucationalandcareerservices .

WhenWilfredjoinedtheprogram,hewasstilldrinkingheavilyandwas

dealingwithsubstanceabuseissues .Hewasalsoextremelyquietandreserved .

Afterhefailedtheinitialdrugtest,hediligentlyworkedwithhiscareercoach

anddrugcounselor .After6weeksofattendingsubstanceabuseclasses,he

passedthedrugtest .Onlyafewmonthsintotheprogram,heearnedhisHiSET .

TheYBLVACstaffnoticedahugechangeinWilfred’sattitudeanddemeanoras

themonthspassed;hegainedconfidenceandwasmuchmoreoutgoing .Bythe

endoftheprogram,WilfredhadearnedhisHiSET,OSHA10,OSHA30,CPRand

FirstAid,“What’sitMeantobeGreen”,forkliftlicense,andhisHBIPACT(pre-

apprenticeshipforcarpentry) .Healsocompleted457communityimpacthours

whichearnedhima$1,500educationalscholarshipthroughAmeriCorps .Wilfred

earnedeverycertificatethatwasofferedwithinthe9monthprogram .

Wilfredexcelledontheconstructionsiteandwasagreatleader .The

constructionsiteexposedhimtomanydifferentjobsandhebecame

interestedinplumbing .HehasappliedforthePlumbing,HeatingandCooling

ContractorsofNevadaandisnowwaitingtohearbackforanapprenticeship

opportunity .Wilfredhasbeenanoutstandingparticipantandhascompleted

everycomponentoftheprogramaswellasmaintaininghisfulltimejob,

attendingeverydayoftheprogramandcontributingfinanciallyathome .

Atage22Wilfredhasaccomplishedalotinthepast9monthsandtoldusthat,

“YouthBuildAmeriCorpshasgivenmeabetteropportunitytobesuccessful .”

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5 « 68 | 69 »

Success Stories Employer Testimonials

WehaveanoutstandingworkingpartnershipwiththeWorkforce

Connections’BusinessEngagementSpecialistTeam(BEST) .Expandingtoanew

locationisahugechallengeforanycompany,butBESThelpeduswithoffice

space,conferenceroomsforourinterviewing/staffingneeds,andon-the-job

trainingforover100employees .

JOE MAGLIOZZI, SUTHERLAND GLOBAL SERVICES INC.

WorkforceConnections’BusinessSpecialistTeamisextremelyresponsive,

respectfulandpro-activetoourrequests .TheircommitmenttoWyndham

Resortshasbeennothingshortofexcellentwhenitcomestosourcing,

developingandplacingtheirvaluableclientsinourcareerhospitality

resortpositions .

DAVE SWANSON, REGIONAL RECRUITER,

HOSPITALITY SERVICES, WEST COAST

InpartneringwithWorkforceConnectionsandtheBusinessEngagement

SpecialistTeam,itisapleasuretoagreetobeaCompactMember .ReferringBEST

tootherbusinesspartnersisoneoftheeasiestrecommendationsIcanmake .

JAMES MCKENZIE, DELTA GLOBAL SERVICES RECRUITING

WeappreciatetheBusinessEngagementSpecialistTeamfortheirsupportwith

ourinitialandongoingtalentacquisitionneeds .Theyareapleasuretoworkwith;

alwayswillingtoassistwithourneeds-especiallywiththeOJTprogram .

LEO GOBBO, HUMAN RESOURCE MANAGER

p u r s u e y o u r pa s s i o np u r s u e y o u r pa s s i o nS u c c e s s S t o r i e s

« 68 | 69 »

Iamgratefultobeabletoutilizeyourknowledgeofthelocal

employmentmarket,yourcandidateprofiles/screeningservicesand,as

always,theabilitytohostjobfairsinawelcomingandprofessionalmanner

withconsistentandexceptionalresults .

ZARINA HARRISON, RECRUITER

TheBusinessEngagementSpecialist’savailability,knowledge,and

poolofresourcesprovidesaplatformtoreachseveraljobseekersina

shortamountoftime .TheBESTteamisalwaysprofessional,organized,

andhospitable .Theygoaboveandbeyondourexpectations .Our

BESTSpecialisttookatourofourfacilityat6:00AMtobecomebetter

acquaintedwithourstaffingneeds .FromthatdayIknewwefoundthe

rightemploymentresource .

LATOYA VAUGHN, HUMAN RESOURCE RECRUITER

IappreciatetheBESTteam’sdedicationinidentifyingpotential

candidatesforouropenpositonsinafastandefficientmanner .

KIRSTEN DERASMO, HUMAN RESOURCE GENERALIST II

I’mhappytohaveaprofessionalbusinessrelationshipwithBESTand

lookforwardtoourpartnershiptogrowevenmore .Theyareapleasureto

workwithandresponsivetoourneeds .

ELMA C. PAGADUAN, RECRUITMENT SPECIALIST, ALIANTE CASINO

TheservicesprovidedbyBESTarecriticaltothesuccessfulplacement

fortheindividualseekingajobandtothebusinessownerseekingthemost

appropriatecandidate .BEST’spre-screeningsavesentrepreneursprecious

time .Ibelieveitalsosavesthejobseekerdisappointmentfrommismatches .

Onceanindividualismatchedwiththejob,theothermajorexpenseisthe

trainingrequiredtohelpthatnewemployeebecomesuccessful .TheOJT

componentmakesitpossibleforthebusinessownertojustifythetimeand

expenseofhiringadditionalstaff .

DONNA CRISWELL, ACCOUNTING DEPARTMENT

w o r k f o r c e c o n n e c t i o n s | a n n u a l r e p o r t | p r o g r a m y e a r 2 0 1 5 « 70 | 71 »

BESThasprovidedexcellentservicetoJensenPrecastthroughoutthe

courseoftheyearwithourstaffingneeds .Theyhaveanextraordinary

commitmenttoexcellenceincustomerservice,supportandalwaysgothe

extramile .

NELLIE RECIO, HUMAN RESOURCE MANAGER

TheBusinessEngagementSpecialistTeamisveryprofessional,organized

andknowledgeable .Ihighlyrecommendthemforyourhiringneeds .

DIANA DAVILA, HR REPRESENTATIVE, RED ROCK CASINO

QualityInvestigationshasbeenaWorkforceConnections’Business

EngagementTeamCompactmembersinceitsinception .BESTdoesan

awesomejobinhelpinguswithfindingemployeesforQualityInvestigations .I

appreciatealltheirhardwork .

KATHY ROBINSON, H.R. REPRESENTATIVE

OnbehalfofourSolarCityteam,weappreciateWorkforceConnectionsfor

itsroleinthedevelopmentofourregionandgrowthofourcompany .

TINA DORTCH, WORKFORCE DEVELOPMENT SPECIALIST

WorkforceConnectionsgeneratedoutstandingresultsandgenerateda

largeamountofinterestinourpoliceandcorrectionsrecruitpositions .We

areespeciallyappreciativeofthehardworkandcontributionsoftheBusiness

EngagementSpecialistTeam(BEST) .

LARRY DOUGLAS, LVMPD RECRUITER

p u r s u e y o u r pa s s i o np u r s u e y o u r pa s s i o nS u c c e s s S t o r i e s

« 70 | 71 »

Participants who were unemployed,

are now …

2015

6330WestCharlestonBoulevard,Suite150,

LasVegas,NV89146

(702)638-8750|nvworkforceconnections .org