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CONNECT EVERYTHING
2019Leveraging
Existing Tech Pub
Content in an AR World
EAC Customer Story
• Large aviation company
• PTC Arbortext customer
• ~ 1,000 service manuals on 100 aircraft models over 20 years
– Sourced in XML
– Published to PDF and paper
• Problems:– Paper work instructions used on floor
– Need to find service procedures relevant for aircraft
– Need to print and retrieve work instructions prior to starting work
– Typically stops work to review service procedures on printed copy
– Typically stops work to review illustrations on printed copy
– Typically stops work to go print cross-referenced procedures or steps
– Unable to monitor work in progress at the step level
– Unable to electronically record progress at the step level
EAC Customer Challenge
• How to make work instructions for service more relevant and
accessible?
• How to improve cross-referenced service procedures?
• Could we digitally transform work instructions?
– Without re-authoring
– Without re-styling or new stylesheets
– Without re-publishing
• Could we leverage mobile displays, wearable displays, and Assisted
Reality to connect and reuse existing tech pub content?
EAC Solution: Tech Pub for AR
• Accesses tech pubs dynamically with PTC Vuforia– At view time, no publishing required
• Digests source XML– No re-authoring required
– Supports S1000D, DITA, ATA, and other XML document types
– Sourced from Windchill, Windchill SIM, or other CMS
• Formats on-the-fly to mobile or wearable device– No re-styling required
– Segments content for small displays
• Navigates sequential procedures and shows each step– Also navigates cross-referenced procedures and steps
– Side-by-side viewing of graphics with pan and zoom
• Records completion of steps and procedure
• Supports voice navigation, mobile, tablet, and head-mounted displays
Sidebar: Which AR?
AugmentedReality
• Partially immersive view
• 3D Imagery
• Tracks field of view (FOV), space, objects, patterns
• Head-mounted display (HMD)
• Hololens
AssistedReality
• Partially immersive view
• 2D Imagery and text
• No FOV, space, object, pattern tracking
• Head-mounted tablet (HMT)
• Vuzix or RealWear
TECH PUB AR: SERVICE USE CASE
Tech Pub AR: Service Use Case – Step 1
• Service Engineer scans work order QR code to
locate relevant service procedures
Tech Pub AR: Service Use Case – Step 2
• XML content is retrieved and formatted on the fly (no
publishing step required)
Tech Pub AR: Service Use Case – Step 3
• Service Engineer navigates hands-free with voice commands
Next
Tech Pub AR: Service Use Case – Step 4
• Service Engineer can inspect each associated graphic
Graphic 2
Tech Pub AR: Service Use Case – Step 5
• Graphic viewer allows
panning & zooming
via voice commands
• All buttons are “readable” as
voice commands
Zoom
in
Down
Tech Pub AR: Service Use Case – Step 6
• Cross references can be read aloud to navigate to the
referenced content
Link 1
Tech Pub AR: Service Use Case – Step 7
• When done with the cross-referenced content, Service
Engineer returns to where they left off in the original procedure
Exit
Tech Pub AR: Service Use Case – Step 8
• When all steps are complete, Service Engineer is notified that
the procedure is done and all steps are recorded as complete
Next
Tech Pub AR: Service Use Case – Step 9
• Service Engineer exits back to the bar code scanner to begin
a new work order or procedure
Exit
Tech Pub AR: Service Use Case
• Live Demonstration
NEXT LEVEL TECH PUB AR:
ANIMATED PROCEDURES
Tech Pub AR: Animated Procedures
• AR service experiences based on
procedure steps
• DITA tasks and procedures based
on procedure steps
• Match made in heaven
<dita>
Tech Pub AR: Animated Procedures
• Ingredients
– Task/procedure in DITA content
– CAD assembly for target equipment (PTC Creo, other)
– PTC Creo Illustrate
– PTC Vuforia Studio
– EAC library for loading content and matching DITA steps with AR sequence steps
+ + + +
Tech Pub AR: Animated Procedures
• Bring CAD into PTC Creo Illustrate
– Makes it easy to animated
procedure steps
• Create a Figure
• Add a sequence
• Add a step
• Move components to demonstrate
the step
– Explode/translate/rotate/hide/show/f
lash/color etc
• Repeat until all steps are complete
Tech Pub AR: Animated Procedures
• EAC solution automatically matches DITA steps and AR steps
Etc.
Tech Pub AR: Animated Procedures
• On viewing:
– Content accessed
dynamically
– Warnings, Cautions
pop up
– Text is read aloud so
technician can focus
on animation instead
of reading
– Each step description
displays/speaks, and
the corresponding
animation is shown
Tech Pub AR: Animated Procedures
• Live Demonstration
Q&A
Contact:
Garrett Keegan, [email protected]
Todd Liebenow, [email protected]
Kurt Peterson, [email protected]