Hayley Bierman, APRNInfusion 4

May 2014

Felicia S. Bruton, RN IIIUnit E4June 2014

Teri Landrum, RN IIIInfusion 4

July 2014

Rebecca Davis, RN IIIUnit F8

August 2014

Brian Kittler, RN IIIEmergency Dept.

September 2014

Kim Marcus, RN IIIUnit H9

October 2014

Carrie Carbonaro, RN IIIUnit H9

November 2014

Peggy Moore, RN IIIUnit F7

December 2014

Shannon Hall, RN IV Unit F5

January 2015

Tameca Moses, RN IIUnit H6

February 2015

George Dalton, RN IIIEndoscopy Lab

March 2015

Jennifer Washington, RN IIIPRI

April 2015

Congratulations to Our 2014-2015 Outstanding Nurses of the Month!

National Nurses Week is celebrated annually beginning May 6, also known as National Nurses Day, through May 12, the birthday of Florence Nightingale, founder of nursing as a modern profession. UAMS once again took part in the annual observance on May 1-8. In recognition of the impact ethical nursing practice has on patient outcomes and the quality of care, 2015

was designated as the “Year of Ethics” and in keeping with this focus, “Ethical Practice, Quality Care”

was declared the theme for the nationally-recognized observance.We extend a big thank you to our own nurses who work hard every day to uphold high ethical standards while

working to improve patient safety, care coordination and patient and family engagement. You make a difference!

May 2015 Volume LV, Issue 5

Dear Colleagues,

It is hard to believe that summer is almost upon us! On May 6, the 7th Annual Professional Practice Fair and the 4th Annual Nursing Recognition Awards were held and they were the biggest and best ever!

The following week, the annual Staff Recognition Ceremony accompanied by the presentation of the Helen May Compassionate Care Award was held to coincide with the celebration of National Hospital Week.

As I thought about these fun events, I realized that they all have one thing in common. They exist to recognize staff members who have achieved excellence. This can be excellence in leadership, community service, education, compassion…and the list goes on!

According to Booker T. Washington, “Excellence is to do a common thing in an uncommon way.” As I came to understand the accomplishments of our honorees, I realized that their actions were indeed, uncommon!

Please join me in congratulating the following 2015 Nursing Award winners and nominees:

•Community Service Award – Melissa Laux, RN III - F7 Stem Cell Transplant Unit and nominee: Katherine Metz

•Resource Nurse Award – Daniel Smith, RN III - F6 Medical Specialties and nominees: Rhianna Baribeau, Sou Irani, Courtney Owen, and Heather Williams-Moya

• Innovation Award – Cathy Lennartz, RN IV - Infusion 4 and nominee: Shannon Finley

•Preceptor Award – Terry Prowse, RN III - F6 Medical Specialties Unit and nominees: Keith Moll, Eric Peppers, Kaylee Sisoukrath, Daniel Smith, Sandra Spencer, Christine Thompson, and Jerry Vagts

•Nurse Educator Award – Samantha Rose, RN III - F9 Surgical Specialties and nominees: Joanne Dunn, Ann Hodges, and Teresa May

•Betty Casali Transformational Leadership Award – Judith Seidenschnur, Director - Psychiatric Research Institute and nominees: Lesley Dairion, Amanda Hilborn, Jeff Johnson, Sandra Meredith-Neve, Rebekah Thacker, Kelly Urban, and Dee Williams

I also want to recognize the following recipients of our monthly recognition awards:•Outstanding Nurse of the Month:

Velensia Baird, RN II – Unit H6

•Most Valuable Partner (MVP): Bill Wolfe, Certified Respiratory Therapist – Unit H4

•Outstanding Area of the Month: Medical/Neuro ICU – Unit E4

We have much to celebrate at UAMS! I sincerely thank you all for the excellent quality of care that you provide each and every day.

Best Regards,

Nursing Awards Continued Next Page

Professional Practice Fair 2015

More Than 360 Attend Annual Nursing Professional Practice FairA big THANK YOU goes out to all who attended, volunteered and contributed to the 7th Annual Professional Practice Fair coordinated by the Center for Nursing Excellence. A highpoint of UAMS’ observation of National Nurses Week, the all-day event was held on May 6 in the ED II Concourse and visited by more than 360 attendees!

The fair featured numerous informational displays on a va-riety of nursing-related topics, nursing council and resource nurse project overviews, Re-search Day poster presentations, and new products/equipment.

2015 Nursing Awards A highlight of the day was the presentation of the Professional Nursing Organization’s 4th An-nual Recognition Awards. The six awards recognize exceptional nurses who stand out in the areas of innovation, com-munity service, precepting, education and transforma-tional leadership. New this year was the addition of a resource nurse award! Winners in each category, along with excerpts from their nominations, are listed below, as well as the names of all award nominees.

PRECEPTOR AWARDTerry Prowse, RN, BSN – F6 Medical Specialties

“I really lucked up in getting such a wonderful preceptor. Terry was very kind, easy to talk to, soft spoken, supporting, ego boosting, direct, informative,

knowledgeable, and he’s just a great person to all of our coworkers and patients.”

Other nominees for the Preceptor Award included: • Keith Moll, RN III – E6 Perinatal• Eric Peppers, RN III – F6 Medical Specialties• Kaylee Sisoukrath, RN II – F9 Surgical Specialties • Daniel Smith, RN III – F6 Medical Specialties• Sandra Spencer, RN III – F5 NICU • Christine Thompson, RN III – Emergency Dept. • Jerry Vagts, RN III – F5 NICU

Congratulations to the winners of the 2015 Professional Nursing Organization’s 4th Annual Recognition Awards: Terry Prowse, RN III - F6 Medical Specialties (Preceptor); Daniel Smith, RN III - F6 Medi-cal Specialties (Resource Nurse); Cathy Lennartz, RN IV - Infusion 4 (Innovation); Melissa Laux, RN III - F7 Stem Cell Transplant (Commu-nity Service); Samantha Rose, RN III - F9 Surgical Specialties (Nurse Educator); and Judith Seidenschnur, Director - PRI (Transforma-tional Leadership). These nurses were honored at a ceremony held during the Professional Practice Fair earlier this month.

Nursing Awards Continued from Page 3 NURSE EDUCATOR AWARDSamantha Rose, RN, BSN – F9 Surgical Specialties

“Samantha is truly a valuable asset to our unit. She currently serves as our Unit Council Chair, is one of our charge nurses, has served as our Skin Resource Nurse, is one of our primary preceptors and even serves as an adjunct clinical instructor for the College of Nursing.”

Other nominees for the Resource Nurse Award included: • Joanne Dunn, RN III – Medical Specialty Clinics • Ann Hodges, RN IV – F5 NICU• Teresa May, RN III – H4 CVICU

BETTY CASALI TRANSFORMATIONAL LEADERSHIP AWARDJudith Seidenschnur, RN, BSN, MSN – Psychiatric Research Institute

“A number of UAMS faculty and employees have chosen to receive care for their family members at PRI. This is perhaps the highest compliment that could be paid to PRI and Judy’s leadership. At this point, PRI has a regional reputation for excellence – a reputation that would not have been possible absent the leadership and vision from Judy.”

Other nominees for the Transformational Leadership Award included: • Lesley Dairion, CSM – Float Pool • Amanda Hilborn, Team Leader – Ophthalmology • Jeff Johnson, Instructional Designer – CCTC• Sandra Meredith-Neve, Clinic Director – Medical

Specialty Clinics• Rebekah Thacker, APP – F5 NICU • Kelly Urban, APP – H4 CVICU • Dee Williams, APP – F9 Surgical Specialties

We commend all of our nurses who were recognized as being standouts among their peers in the profession this year!

RESOURCE NURSE AWARDDaniel Smith, RN, BSN – F6 Medical Specialties

“From the beginning, it is amazing to see the growth and expertise Daniel demonstrates in this particular role on F6. F6 team members go to him for questions and concerns and Daniel consistently educates our team members and keeps the preceptors abreast of new changes and practices that they need to instill in our new staff.”

Other nominees for the Resource Nurse Award included: • Rhianna Baribeau, RN III – PRI • Sou Irani, RN III – MIRT• Courtney Owen, RN III – F9 Surgical Specialties • Heather Williams-Moya, RN II – E6 Perinatal

INNOVATION AWARDCathy Lennartz, RN, BSN – Infusion 4

“Cathy developed a workflow between Infusion areas to allow for a quicker turnover to see patients. Cathy is a “fixer”. She is constantly coming up with new ideas and way to make our unit run more efficiently and continue to provide excellence care for our patients.”

The other nominee for the Innovation Award was: • Shannon Finley, QA Coordinator – Quality

Management Dept.

COMMUNITY SERVICE AWARDMelissa Laux, RN – F7 Stem Cell Transplant

“In 2014-2015 Melissa participated in many projects benefiting the community including: Socktober: Socks for the Homeless, January Blankets for the Homeless, the Pulaski County Humane Society, Wolfe Street, Backpacks for Kids, the Allen School for Autism, EMOBA, Habitat for Humanity, Crime Stoppers, Lucie’s Place, Food Bank/Pantry, Shoes4Water and the Kick Starter Project.”

The other nominee for this year’s Community Service Award was: • Katherine Metz, RN III – Patient Education Dept.

UAMS Nurses Who Achieved Academic Degree Completion in 2014 Received Special Recognition!

Dustin Carter, RN - F4, a member of the Professional Nursing Organization’s Nursing Quality Performance Improvement Council, shared information about last year’s nurse satisfaction results with visitors of the 7th Annual Nursing Professional Practice Fair held May 6.

Top Five PPF Display Booths!All who attended the fair were given the opportunity to vote for their favorite display booth. Based on visitors’ feedback, the following were ranked as the TOP FIVE:

1. Infection Control/Resource2. The Professional Nursing Organization’s

(PNO) Clinical Practice Council 3. PNO Image Council 4. UAMS Telehealth’s Learn-on-Demand 5. The Joint Commission

Visitors also suggested topics they’d like to see included in next year’s fair:

1. Cord Blood Bank 2. Rapid Response Table 3. Psychiatric Research Institute (PRI) 4. Police/Safety5. Comprehensive Unit-Based Safety Program

(CUSP)

Lots of Door Prizes Awarded at PPF!Winners of Door Prizes Donated by Instant Imprints were:

l Arien Lee, RN II – F6 Medical Specialties l Tami Tackett, RN III – E6 Perinatal l Valerie Sternberg, RN III – H7 Medical Oncology l Frankie Wolfe, RN IV – Infection Prevention

Quality Management Department Drawing for Conference Registration:The Quality Management Department would like to congratulate the two winners of our prize drawing for a free con-ference registration at the recent Professional Practice Fair!Darla Bolding and Keyonna Surratt will be registered to attend the 2015 Governor’s Quality Award Healthcare Seminar: “Healthcare in Arkansas: Bridging Gaps and Improving Outcomes” on June 23 at the Embassy Suites Hotel in Little Rock.

A popular feature of the PPF was the popcorn and snow cone booth! Chrissy Wright, RN - NICU (right) is shown helping to fill the order of Case Management Director Barbara Miller, RN.

Trenda Ray, Director of Accreditation/Compliance (right) asks a question prompted by a spin of the game wheel at the popular Joint Commission booth.

Other Door Prize Winners of the Day Included:

• Robin Banks – Interventional Radiology• Charissa Bazarow – E5• H. Marie Dorris – Infusion 1• Cheryl Driedric – ODS Pre-op• Kathy Flores – CLP Education• Pat House – H9• Angie King – Endoscopy• Carol Miller – Neonatal ICU• Christy Morris – Infusion 4• Pam Nash – Internal Medicine South• Judy Smith – Patient Education• Valerie Sternberg – H7• Carolyn Sullivan – OR• Tami Tackett – E6• Lauren Thomas – F9• Lisa Thompson – CWC• Jasmine Webb – F6• Penny Wilson – MIRT

Rebekah Thacker, RN - NICU, Janice Randles, RN - Cancer Institute and Gina Boshears, RN - F4 checked out the UAMS First Aid Tent.

More from the 2015 PPF!

Paula Braxton, RN - F6 and Janice Rhodes, RN - H9 helped share information about Professional Nursing Organization’s Management Council.

Nurses Week Area CelebrationsSeveral areas on campus personalized their Nurses Week celebration by hosting their own activities! A few of the many

area happenings included:

• The CANCER INSTITUTE provided Coke floats for their nursing staff.

• The CRITICAL CARE DIVISION cooked and served a fish and barbeque buffet.

• UNIT F6 distributed nurse ‘survival kits.’

• UNIT F9 presented their nurses with bags and pens.

• The NEONATAL ICU wheeled around a mobile snack cart.

• The WOMEN’S CLINICS served hot panini sandwiches to their nurses.

Sherry Oldner, CSM and Eric Peppers, RN put together ‘survival kits’ for the F6 nursing staff.

F9 nurses Ashley Watson, Christina Davis and Angie Johnson model the cute RN bags given to them by their unit leadership.

National Nurses Week 2015

National Nurses Week ended at UAMS with a helpful informational session sponsored by the Professional Nursing Organization’s Image Council. Image Council Chair Norman Swope, speaker Erin Fifer, and Co-chair Traci Altman are pictured above.

Nurses Week Closes with Spring Legislative UpdateThe Image Council-hosted Spring Legislative Update on the ‘Future of Nursing’ wrapped up the observance of UAMS Nurses Week on Friday, May 8. The Coordinator of the Arkansas Action Coalition, Erin Fifer, RN, MSN, CPN, shared information regarding education, practice and leadership initiatives – as well as workforce data – impacting the future of nursing in our state.

Critical Care Division nurses Allison Lord - H4, Elizabeth Sullivan - E4 and Gina Boshears - F4 served a freshly-prepared fish and barbeque spread.

Judith Seidenschnur, Nursing Director for the behavioral health service line, was honored with the 2014 Helen May Compassionate Care Award at the sixth annual Circle of Excellence Awards ceremony on May 12.

In describing Seidenschnur, her nominator wrote, “Judy has created a culture in Psychiatric Research Institute that is committed to listening to patients. She models this behavior by listening to staff. She is described as being a lot like oxygen – you do not know how important she is until she is missing. She is fiercely committed to caring for others and ensuring that the care provided is excellent.”

Seidenschur also received the Betty Casali Transformational Leadership Award during the annual nursing awards ceremony on May 6.

The Helen May Compassionate Care Award was established in 2003 in memory of Helen May, who died in 2001 after working at UAMS for 11 years. Nominees are recognized for delivering patient- and family-centered care guided by the service standards of safety, respect, excellence, image and efficiency.

Nominees for the 2014 award included Bendi Bowers, Clinical Services Manager on F8, Andrea Bratton, a nurse anesthetist; Jane Corley, Manager of Special Services and International Patient Coordinator; Gayle Haushahn, an RN in Infusion 4; Taylor Jackson, a patient care technician on E6; Priya Mendriatta, MD, a physician at the Reynolds Center on Aging; Debbie Odom, an LPN at UAMS South in Magnolia; Hanna Shearson, a clinical social worker in the Care Management Department; Heather L. Smith, Director of the Academic Affairs Student Success Center; and Lynn Starr, a senior lead radiology tech in the Cath Lab.

Judith Seidenschnur Receives Helen May Award

Roxane A. Townsend, MD, with 2014 Helen May Compassionate Care Award Winner Judy Seidenschnur and Jim May, retired UAMS Manager of Treasury and Investments and husband of the late Helen May. Also present at this year’s awards ceremony was Helen’s daughter, Katy.

Also honored at the Circle of Excellence Awards were 22 Honor Roll members from the past year who were mentioned by name at least six times during a quarter by patients, family members or peers and 100 clinical employees who were selected by their department for recognition in the past year.

Medline Skin Care Products Conversion

As cost-saving initiative, UAMS will be converting to the Medline Skin Care product line effective June 1. Medline staff will offer instruction on the correct use of the new products prior to the change. Please drop in on one of the following dates:

Thurs., May 28 and Sat., May 306:30 a.m. to 10 p.m. – F6 Conference Room

Medline staff will be here for 2-3 days after the conversion to answer questions or give individual instruction.

The Professional Nursing Organization’s Image Council is excited to announce that Bill Wolfe, Certified Respiratory Therapist on Unit H4-CVICU, is our Most Valuable Partner (MVP) for May 2015. Bill has

May Nurse of the Month is Velensia Baird!By Nisa Trenthem, RN, BSN, ADON – Image Council

H4’s Bill Wolfe Awarded May MVP Honors!By Traci Altman, RNC-OB, BSN

Continued Next Page Velensia Baird, RN II

H6 Short Stay/Observation

Bill Wolfe, Cert. Respiratory Therapist

H4

Please join the Image Council of the Professional Nursing Organization in congratulating Velensia Baird, RN II as our Outstanding Nurse of the Month for May! Velensia, who holds an Associate Degree in Nursing from UALR, has been a nurse on H6 Short Stay/Observation since her graduation in 2012. When asked about her favorite part of being a nurse, she replied, “I enjoy seeing how I made a difference in someone’s life while they are at their lowest. I love providing comfort, hope and healing for all my patients and families. My mission and goal is to provide excellent care and to achieve patient satisfaction for those I serve.”Velensia states that she was inspired to become a nurse after caring for patients for many years in the hospital. “My biggest inspiration came from a longing to be more hands on. The patients would always ask me to do certain tasks for them that were out of my job

been a member of Team UAMS since 2008!

Bill is known for going the extra mile for his patients, their families and his co-workers.

His nomination form stated:“His vast knowledge enables him to be a great teacher and resource to patients and staff. Bill takes the time to explain procedures to patients and families to ease fears and promote a sense of relief and comfort. He is proactive and a voice of reason while continually searching for ways to improve.”

UAMS is excited to have such a skillful respiratory therapist and educator on staff. Congratulations and thank you, Bill!

description that only a nurse could do. These were small requests but I knew I needed to ask the nurse first before doing what the patients asked of me. That’s when I decided I wanted to do more and I realized I could, if I was that patient’s nurse. It was then that I began my journey.”A single mother with three adult children and

May 2015 – E4 - Medical/Neuro ICU

Congratulations to E4 – Medical/Neuro ICU for being selected as the Outstanding Area of the Month for May! Elizabeth Sullivan is the Clinical Services Manager. Nursing staff members say they enjoy working in E4 – Medical/Neuro ICU because:• “Caring for the patient and providing them what they

cannot do for themselves is a privilege.”

• “I like taking care of people and watching them get better. If I can help and see something that can be done, it keeps me coming back.”

• “I am new but I love it — the little moments, making a difference and hearing ‘thank you.”

Patients who visited E4 – Medical/Neuro ICU shared the following patient satisfaction comments with surveyors:• “UAMS is the greatest hospital there is. Thank y’all.”

• “If I lived closer, it would be the only hospital I would use. Keep up the good work!”

• “Caregivers were very, very caring and understandable. They kept me informed.”

Keep up the good work with patient satisfaction and customer service, E4 – Medical/Neuro ICU!

Articles for the June 2015 issue of the Capsule are due by 5:00 p.m. on Friday, June 5.

Please e-mail them to:

JGRunkle@uams.eduArticles received after that date will be included in the July issue.

DEADLINE!

Mike Arnold Named Nutrition Services

Employee of the QuarterCongratulations to Mike Arnold, named Employee of the Quarter by UAMS Nutrition Services. Mike’s commitment to customer service is stellar, as noted by his nominator, Assistant Retail Manager, Kelly Prather:

“Mike Arnold’s commitment to customer service is second to none. Day-in-and-day-out he goes out of his way to ensure everyone who enters the cafeteria doesn’t leave disappointed. He routinely locates special items that visitors request, carries trays or pushes wheelchairs for guests with special needs, searches for missing items that were left in the cafeteria, and seeks out employees and guests to return items they have left.

He is a friendly, familiar face to all who visit and wonderful example of excellent customer service by routinely going above and beyond to exceed customer’s expectations. Furthermore, during the inclement weather earlier in the year, Mike arrived several hours early each day and wore many hats to assist in getting the cafeteria open.

He is as equally committed to helping out his co-workers as he is our customers. He frequently takes on tasks that do not fall within his area of responsibility to assist his co-workers. His name is easily the most often call when help is needed and he is more than willing to lend a helping hand. If he sees a need, he jumps in and takes care of it without hesitation.”

two grandchildren, Velensia enjoys spending her free time reading or being with family, especially her two granddaughters, one of which is five years of age and the other, six months old. We are so glad Velensia is part of our UAMS team. If you see her around the hospital, please take a moment to thank her for her dedicated service to others and the comfort, hope, and healing she provides each and every day with our patients and families.

Nurse of the Month Continued from Page 9

On April 16, the staff of E4 was recognized as the “Volunteer Supervisor of the Year” by Volunteer Services. This award was presented to all of the staff members on E4 for supporting the Patient- and Family-Centered Care staff and volunteers. This is the first time this award has been given to an entire unit. The volunteers shared that staff members always welcome them to the unit and whenever they make rounds on E4 they always feel like they’re a special part of the team. We appreciate all of the hard work and dedication to patient- and family-centered care demonstrated by the E4 staff members and supporting staff.

E4 Recognized with Volunteer Award

College of Nursing Graduates First Doctor of Nursing Practice StudentsPlease join us in congratulating the nine Doctor of Nursing Practice (DNP) students who successfully defended their DNP projects on May 1, 2015. This culminates 22 months of intensive work in the development and utilization of the knowledge, tools, skills and resources necessary to improve the healthcare of Arkansans.

Nine projects were developed to improve patient, population and system outcomes. Students and projects were (pictured above, left to right):• Gianna Grant: The Impact of School-Based Health

Centers on Absenteeism in Rural Middle School Students.

• Betsy Jarvis: Application of Diffusion of Innovation to Increase APRN Adoption of the Arkansas Prescription Monitoring Program.

• Michele Reynolds: Improving Adherence to ADA/APA Consensus Guideline Recommendations for Metabolic Monitoring: An Outpatient Mental Health Clinic Quality Improvement Initiative.

• Jody Purifoy: Adherence to Prostate Screening Recommendations After a Community/Internet-based Decision Aid.

• Andrea Van Lierop: Count to Ten and Pee Again: A Media Intervention for Pediatric Dysfunctional Voiding.

• Cassidy Estes: Systematic Review of the Impact of Glucose Control on Infections Following Cardiac Surgery.

• Lynn Frazier: Increasing Hepatitis C Screening Rates by CDC Recommended Cohorts Prior to Endoscopy.

• Mark Tanner: Implementation of an Advanced Practice Registered Nurse-Led Rapid Response Team: A Business Case Analysis.

• Telischa Lewis: The Effects of Shared Medical Appointments on Managing Hypertension in the Veteran Population.

These students are the first to receive a practice doctorate from the UAMS College of Nursing. The DNP program offers both full and part time programs of study. Full time students complete the program in 22 months, while part time students complete in 34 months. We are currently accepting applications for fall 2015 admissions through June 10. If you would like additional information, please contact Dr. Cathrin Carithers at (501) 526-6766 or CLCarithers@uams.edu.

“You have a refund of $1000.00.” “Your account will be locked.” “We have sent you the attached wire transfer.” “Sign in to increase your storage limits.”Be very cautious of emails containing the above subjects and a host of similar ones. These are all scams known as phishing, which is the attempt to acquire sensitive information such as user names, passwords, credit card information, SSN, and use the information to steal both business and personal income or collect larger amounts of information. Once sensitive information is acquired, it is used for criminal purposes, such as filing fraudulent tax returns, re-directing payroll, and stealing or destroying information. Many of the huge data breaches that you have read about recently were due to successful phishing attacks.

UAMS users have fallen prey to phishing many times in the last several years, and each time the damage and mitigation have been more severe. The most recent was related to a zip file attachment that carried a Trojan virus payload. This Trojan virus infected machines and attempted to send the data collected to the computers owned by the hacker. Another effect of the Trojan caused anyone logging into an infected computer’s email account to be utilized to further propagate the attack. This is the reason why some UAMS staff members received many internal emails with the zip file attachment that appeared to be from UAMS employees.

Unfortunately, there is no anti-spam tool that is 100% effective at stopping these phishing attacks. The best method to combat these attacks is by educating the computer user. Many of the attacks have inconsistencies that can immediately let you know it is fraudulent in nature if you will just look for them. What follows is a few examples:

In this example the email was spoofed or appears to be from an internal employee, however the original one was from a gmail account. The inconsistency is still present as you see in the miss-spelling of “important.” Additionally,

Take Steps to Avoid Falling Victim to Phishing ScamsBy Steve Cochran - Chief Information Security Officer

there are very few individuals at UAMS who deal with wire transfers, yet hundreds of UAMS users opened this attachment. Never open unexpected attachments, especially if it is not part of your daily workflow.

In the next example the hacker crafted a message using the UAMS logo and pretended to represent the UAMS Human Resources department. Besides the fact that the email came from an external resource (not present in the view below) you can easily test the validity by hovering over the link provided. In this case it was a Russian address as seen in the .ru extension (sibeik.ru). You can use this method to test any links within emails, to discern their validity. Notice that they used the “UAMS.edu” in the body of the link to trick users.

The example which follows represents the end result of one of those links in an email. This is another method used by hackers to attempt the capture of your

HIPAA Hints Continued Next Page

HIPAA Hints Continued from Page 12

HIPAA Hints Continued Next Page

credentials by having you log on to a fake webmail session to prevent your “account” from being disabled (which of course is also false). As you can easily see, this site is setup on wix.com and should be easily discerned as a fraudulent website.

Phishing scams have similar signs: misspellings (although not always), generic greetings, urgent appeals, account status issues, fake or spoofed web links, and requests for personal or business information. They are trying to appeal to basic human nature, focusing on matters of trust, life, and curiosity.

In order to combat these attempts on your privacy and the general security of UAMS, you must take

the steps shown above to discern whether an email is valid. Be mindful and aware of the various signs and red flags that indicate phishing scams. There are legitimate emails that you receive from UAMS which do require you to take action or log in. An example of the Conflict of Interest Form is on the lower left of this page. You will notice that it passes the tests previously mentioned. The web link is correct when you hover over it and the email sender is correct when you look at the properties.When you click on the link provided, it takes you to the page below, where you see other points of validity. The web address is correct and if you look closely, you will notice the watermark in the bottom right corner, a partial representation of the UAMS seal. This seal will not be present in all UAMS electronic correspondence, but is another method to insure you are on a legitimate web page.

Here (and on the following page) are a couple more examples of valid UAMS requests:

HIPAA Hints Continued from Page 13

First Tuesday Ethics Discussions (FTEDs)

Join us as healthcare workers across the state present and discuss a variety of current ethical topics. UAMS Nursing Ethics Committee provides two locations on campus to view Arkansas Children’s Hospital’s monthly multi-disciplinary forum.

Training Tracker credit is given and attending counts toward your professional development hours and your annual performance appraisal. 2015 dates:June 2 July 7 August 4Sept. 1 October 6 Nov. 3 Dec. 1

TIME: 3 to 4 p.m.Strauss-McCaskill Classroom (10th floor, Cancer Institute)

and the F5 NICU Conference Room

Remote link provided by the Nursing Ethics Committee.

In conclusion, the point of greatest value is to use great caution when discerning whether a communication is valid or not. Other means of phishing includes text messaging on smart phones, social networking such as Facebook and Twitter, and actual phone calls to your business or personal phone. Do not be misled by these attempts to steal your personal information or the business credentials that allow you to participate in the mission of UAMS. Remember that when you are in doubt about the validity of any electronic communication, contact the UAMS Tech Support Center at 686-8555.

UAMS Student Loan & Student Loan Payback Programs

Frequently Asked Questions (FAQs)1. Q: What are the deadlines to submit a student loan application? A: July 1 or December 1

2. Q: What documents do I need to include with my loan application? A: Please allow sufficient time to collect/submit the following documents (see graph below) prior to the due date.

Our Nurse Recruiter is available 30 days prior to due date to review applications and all required documents.

Applicants are Required to Print and Submit the Following Documents Located on Our Website (http://nurses.uams.edu):

Required Documents Clarification Eligible Applicants Ineligible Applicants

Application Complete both pages including signature and date.

Master’s degree only if it is required for your position, i.e., Clinical Service Manager, Advanced Practice Partner or Director

Applicants receiving 90% tuition reimbursement from U of A system as a full-time, 90%-benefit-eligible employee

Grade Report (to apply) and Official Transcript (if accepted)

Required cumulative GPA is 2.8 or greater.

*UAMS College of Nursing requires 5 days to request an official transcript.

Must have completed the first semester of junior year in a BSN program or Master’s (if required for current position) program.

Cumulative GPA less than 2.8

Proof of Enrollment Transcript, Registration Receipt, or Letter from Nursing School

Must submit a minimum of one document from list.

Failure to submit a minimum of one document from list

Faculty Letter of Support (LOS)

IF STUDENT: Faculty LOS requires 3 signatures (Applicant, Clinical Instructor, and AssociateDean) and date.

Student must add specific details as outlined on form for each item selected.

Minimum of 4 items required.

Performance or attendance warnings – oral or written – within past 12 months

Manager Letter of Support (LOS)

IF LICENSED NURSE: Manager’s LOS requires 2 signatures (Applicant and Manager) and date.

Nurse applicant must add specific details for each selected item.

Minimum of 4 items required.

Performance or attendance warnings – oral or written – within past 12 months

Active “flag” on nursing license

Current Evaluation and Goals

Licensed nurses only Access documents via Employee Self Service at: www.hr.uams.edu.

Failure to submit documents or a total evaluation score of less than “3”

Application, Grade Report/Transcript, Manager LOS, Evaluation/Goals PLUS Loan Payback Form with proof of outstanding student loan balance.

Licensed nurses only Licensed nurse must have completed one year of full-time employment within a Clinical Programs Department.

Performance or attendance written warnings within past 12 months

Active “flag” on nursing license

Frequently Asked Questions (FAQs), continued...

3. Q: What is my obligation if I receive financial assistance? A: 1. Payback the loan in full upon graduation. If you request a 60 day extension, you will accrue 10% interest

for each day of the unpaid balance OR

2. Work the minimum required work hours for up to $2500 AND/OR • 1872 work hours if working 36 hours/week (overtime included)• 2080 work hours if working 40 hours/week (overtime included) (Holiday, vacation and sick (FMLA) hours not included.)

Additional 936 work hours (36 hours/week) or 1040 worked hours (40 hour work/week) required for each additional $1250 received after initial $2500.

Worked hours validated by payroll before next installment is issued. Worked hours begin the day BSN/Master’s increase goes into effect.

4. Q: What is the maximum amount of assistance I can request? A: 1. Student Loan (in school) maximum is $5,000. 2. Student Loan Payback (after graduation) maximum is $10,000.

• One year of full-time service (36 hours/week minimum) within Clinical Programs

Full-time, Clinical Programs licensed nurses who meet eligibility requirements can participate in either program or a combination of both programs to receive a maximum amount up to $10,000 to assist with degree completion or student loan payback as long as criteria is met per program guidelines.

For example, if you received $3750 in loan assistance to complete your BSN; completed required work commitment or paid off loan balance; licensed nurse would have a balance of $6250 in loan assistance available if eligibility requirements to defray additional student loans.

5. Q: Who can I contact if I have further questions? A: Nurse Recruitment at (501) 686-5691, Ext. 1 or email nurserecruitment@uams.edu.