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confidential
Sequans – Glob‘Sys Project
Multi-company issues
Wolfgang Schaefer Project Manager – FS EMEA 2 + 3
May 2009
© SAP 2008 / Page 2 confidential
Sequans OM Structure
Sequans Communication
Sequans UK
Sequans France
Sequans US
Central Teamfor all countries
UK Team
Processes and Responsibility
Sequans runs FIN, CRM, SRM, SCM, HCM and PRO. Not all processes are required in all countries France is the headquarter. The central team coordinates all processes across all countries, i. e.
French employees need to access all data and create transactions for all companies. France includes a Purchasing Organisation and a Sales Organisation
US is a small company. The processes are fully managed by the team in France. US includes a Sales Organisation
UK employees may access data (transactions and reports) only for UK, e. g. Finance or SRM. UK includes a Sales Organisation
© SAP 2008 / Page 3 confidential
Sequans CRM Scenario
Pain Points
Relevant Processes
Sales Quote Sales Order Customer Invoice
Determination of responsible sales unit in manual invoice not flexible enough -> high risk of postings to wrong company
Search helps: System lists all data independent from context and responsibility, e. g. customers, partners, etc.
Users can access to all account and product master data. Access control for all objects (incl. Master data objects) required.
Use cases
All sales orders are managed by France, i. e. all customers are assigned to sales unit of Sequans France, manual invoices for customers are also required.
Sequans US and UK don’t manage sales orders. There is manual customer invoices from US and UK used only for intercompany sales to France. Invoices are created by French employees
A further country will go live at the end of 2009 which will manage CRM processes similar to France, i. e. sales orders
Access control for customer data (master data, prices, transaction data) should be definable by customer/employee
Sales Representative (French) creates Sales Quote/Sales Order/Manual Invoice for France using a foreign customer. System should determine the responsible Sales Unit and employee
Sales Representative can view documents, master data, transaction data and reports only for customer which are defined in access control
Sales Employee can select only print forms defined for the relevant company respectively sales unit
© SAP 2008 / Page 4 confidential
Account Master Data
Access control on company or sales unit level missing for Account, Partner & Contact data. (Display/Change)
Access control must apply also to details in account, e. g. prices by sales unit. (Display/Change)
© SAP 2008 / Page 5 confidential
Product Master Data
Access control must apply also to details in product, e. g. prices by sales unit. (Display)
Access control on company or sales unit level missing for Material & Service data. (Display/Change)
© SAP 2008 / Page 6 confidential
Account Search Helps
Acess control for accounts on company or sales unit level missing in search helps. Only relevant accounts should be visible
© SAP 2008 / Page 7 confidential
Product/Service Search Helps
Access control for material/service on company or sales unit level missing in search helps. Only relevant products should be visible
© SAP 2008 / Page 8 confidential
Involved Parties Determination
More flexible definition of determination by process required. E. g. User creates objects for various sales units -> Determination could be based on customer data
© SAP 2008 / Page 9 confidential
Reporting
Reports and search helps for variables in reports have to respect access control on company/sales unit level.
© SAP 2008 / Page 10 confidential
Sequans SRM Scenario
Pain Points
Relevant Processes
Shopping cart Purchase Request / Order Goods and services receipt Supplier Invoice
Determination of responsible purchase unit in manual invoice not flexible enough -> high risk of postings to wrong company
Search helps: System lists all data independent from context and responsibility, e. g. suppliers
Users can access to all supplier and product master data. Access control for all objects (incl. Master data objects) required
Country specific scoping
Use cases
purchase orders for multiple companies are managed by employees in France, manual invoices for suppliers are also required.
Access control for supplier data (master data, transaction data) should be definable by supplier/employee
Purchase responsible (French) creates Purchase Order/Manual Invoice for US using a foreign supplier. Neither no purchase unit determination or based on flexible rule
Purchase responsible can view documents, master data, transaction data and reports only for suppliers which are defined in access control
Purchase responsible can select only print forms defined for the relevant company respectively purchase unit
Employees can only see self-services which are relevant, e. g. shopping cart might not be used in all countries
Multi-step approval for shopping cart by different management levels
© SAP 2008 / Page 11 confidential
Supplier Master Data
Access control on company or purchasing unit level missing for Suppliers & Service Agent data. (Display/Change)
Access control must apply also to details in supplier, e. g. bank and payment data. (Display/Change)
© SAP 2008 / Page 12 confidential
Product Master Data
Access control on company or purchasing unit level missing for Material & Service data. (Display/Change)
© SAP 2008 / Page 13 confidential
Supplier Search Helps
Acess control for suppliers on company or purchasing unit level missing in search helps. Only relevant suppliers should be visible
© SAP 2008 / Page 14 confidential
Product/Service Search Helps
Access control for material/service on company or purchasing unit level missing in search helps. Only relevant products should be visible
© SAP 2008 / Page 15 confidential
Involved Parties Determination
More flexible definition of determination by process required. E. g. User creates objects for various purchasing units -> Current rules are not sufficient
© SAP 2008 / Page 16 confidential
Sequans FIN Scenario
Pain Points
Relevant Processes
General Ledger Payables Receivables Payment Management Fixed Assets
Search help lists all available master data for all companies, e. g. all cost centers in the system
Search help is not pre-filled based on dependent master data, e. g. manual posting in General Ledger: all cost centers listed although company was pre-selected
Use cases
Finance for all countries except UK is managed by French employees User wants to see only the master data for the US company when
working with the US data, e. g. based on SOBs or company
© SAP 2008 / Page 17 confidential
FIN General Ledger - defaulting
SOBs should be defaulted based on company since only one SOBs exists
© SAP 2008 / Page 18 confidential
FIN General Ledger – dependent value help
Value help lists all costs centers from all companies although the company was already defined. Same for profit centers and project tasks
Value help lists all costs centers from all companies although the company was already defined. Same for profit centers and project tasks
© SAP 2008 / Page 19 confidential
FIN Reporting – variable defaulting and dependencies
Value help lists all costs centers from all companies although the company was already defined. Same for profit centers and project tasks
Variables should be defaulted if only one value exists, e. g. SOBs, currency, Chart of Accounts, etc. Only allowed combinations should be available in value help, e. g. SOBs