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Primus is committed to helping you succeed!

That’s how we’ve become:That’s how we’ve become:

• A major international service provider ranked in Top 100 of Telecom companies globally– Over $1B in revenue– Impressive customer growth - from 4000 to 2.4 Million worldwide in less

than 5 years

• PRIMUS joined the Russell 3000® index when that broad market index was reconstituted on June 30, 2003. Russell's 21 U.S. equity indexes are widely used by managers for index funds and as benchmarks for both passive and active investment strategies.

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Strong Management Drives a Strong Company

• Record $320 Million Net Revenue in Second Quarter 2003 Grows 27% from Prior Year and 7% Sequentially From Prior Quarter

• Increased revenue Quarter after Quarter– Revenue growth for 5 consecutive quarters

• Doubled the Business customer base in the last year• More productive operations have resulted in

improved Service Delivery AND increased earnings.

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Primus: A Proven Agent Partner

•Broad Range of Products of Services

•Unsurpassed Support

•Full Agent Extranet

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Service Delivery: A Primus Strength

• Strengthened our overall provisioning process for all products and services by increasing the staff

• Integrated Switched Order Entry, Dedicated Provisioning and Toll-free Service Delivery into a new centrally managed Service Delivery organization under new senior-level management. – Response times greatly improved

– Trouble tickets reduced

– Timely issue resolution

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The Account Manager Position• In response to Partner feedback, Primus has hired,

trained and deployed an entire team of customer service specialists dedicated to supporting your most important accounts.

• The Primus Service Specialist is an experienced service account manager that can respond to all your customer daily requests (all the stuff that keeps you from your business.)– Escalate trouble tickets, – Prioritize ring-to-number changes, – Research billing issues, – Add telephone numbers

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New Products from Primus• Dedicated Rate per minute of $.0189 (in and out)• Switched Rate per minute of $.038 (in and out)

– No term, no commitment -- just great rates!• To Qualify:

– Be a new Customer– Submit orders by September 30, 2003– $15 per location minimum for switched promotion

• Voice T1 Loop promotion – now through Oct 31st– 0-5 miles - $190/month; NO INSTALL FEE – 6-10 miles - $249/month; NO INSTALL FEE

• New consumer product – new and upcoming!– New ethnic plans– Unlimited calling plan – Endless Talk

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The Conferencing Opportunity

• Over 11 million meetings held daily in the US• Typical expense for professional travel ($54k per

year, per person)• US companies spend over $60 billion annually on

formal training

Current methods are expensive and ineffective!

“Speed of Information is key”

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Conferencing Will Grow • Globalization - “World economy” yet

decreasing travel budgets– Geographically dispersed vendors and clients– Mergers and reorganizations– Speed of information is key– Increasing trend towards telecommuting

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On Demand Audio Conferencing On demand conferencing available 24X7 No reservation required Private bridge Permanent toll free number and passcode Up to 100 participants Operator assistance is ALWAYS available No set-up or monthly fees Web audio conferencing management tool Each account receives welcome kit with user guide and account info

card!

Standard features:

Music on hold Entry/Exit AnnouncementOperator Assistance Lecture/UnLecture Mute/Unmute Lock/Unlock Roll call * Number of participants

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On Demand Audio Conferencing

Base $1K $2K $3K $5KToll Free $.18 $.15 $.145 $.14 $.13 Toll Dial In $.16 $.135 $.13 $.125 $.12

No monthly minimums or term commitments!

Included with the service at no additional charge!Music on holdEntry/Exit AnnouncementOperator AssistanceLecture/UnLecture Mute/Unmute (own line)Lock/Unlock *Voice rosterNumber of participants

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PlanetOne Special Conferencing Promotion!!

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Conferencing Promotion Notes

• Online links for this special Planet One offer will be forwarded so that orders automatically receive the special rate and free month promotion

• Primus Conferencing Product Training: Thurs, Sept 4th at 1pm EST/10 am PST– Dial: 1-888-621-9540; PIN *1246546*

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VoIP

• VoIP will account for approximately 75% of world voice services by 2007 (Frost & Sullivan, 3/2002).

• 90% of enterprises with multiple locations will start switching to IP systems for voice over next 5 years (Phillips Group, via Aspect, 6/2001.)

• More than one half of large enterprise organizations have or will deploy VoIP in the next 12 months and nearly half of small and medium organizations will do the same (Aspect, citing an October, 2000 study by Sage Research).

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With Primus, the future is now!

• Did you know? Primus:– Carries over 6% of global VoIP minutes -- over 1 billion minutes

and growing.– Operates over 450 VoIP POPs in more than 125 countries in North

America, Europe, the Middle East, Africa, Latin America and Asia-Pacific.

– Offers the full range of VoIP products to meet the needs of carrier, consumer and enterprise customers worldwide.

– Primus PC-to-Phone is one of the preferred global IP Telephony providers for users of Microsoft Messenger.

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PC-to-Phone Great rates for customers and easy revenue for you!

• Customers take advantage of their PC to get incredible rates. – Make phone calls to any telephone number - domestic, international or

mobile -- directly from their computer AND surf the Internet at the same time.

– Easy to sign-up and to use, and calls are as secure as the ones they make from their telephone.

• Great rates with no hidden fees: – 6.9 cents to China, Korea and Japan! – 4.9 cents to France, Germany, Ireland, Spain and others!

• And -- PC-to-Phone makes money for you 24x7! – Through a link on your website to the PC-to-Phone online order form,

visitors to your site can easily sign-up for this prepaid service and you automatically get credited with the sale. Not only do you get credit for the initial sale, you receive credit every time a user replenishes their account.

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In Septemberissue of Phone+