Conference Information · Board of Directors’ Meeting – Business Casual Board of Directors’/Industry Advisory Board Dinner – Business Casual Monday, August 25 Opening Ceremony

AAMVA 2014 ANNUAL INTERNATIONAL CONFERENCE 1

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Pre-Conference Meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Schedule-at-a-Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Monday, August 25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Tuesday, August 26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Wednesday, August 27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Exhibitors & Sponsors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Board of Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Standing Committee Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Past Presidents/Chairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

In Memoriam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

2014 Martha Irwin Awards for Lifetime Achievement

in Highway Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

2013 IDEC Outstanding Examiner of the Year Award . . . . . . . . . . . . . . .43

2014 PACE Awards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

2 AAMVA 2014 ANNUAL INTERNATIONAL CONFERENCE

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We appreciate the generosity of the sponsors for the following items:

Attendee BagExperian AutomotiveLexisNexis Risk Solutions

Badge HolderMV VeriSol

Chair’s Welcome Reception and DinnerFast Enterprises, LLC

Conference Staff ShirtInsurance Information Exchange (iiX)

Conference Mobile App3M

Conference Program AdMicrosoft

David DeLong Appearance and Travel AssistanceIndustry Advisory Board

Delaware State Banquet Red Carpet GalaIndustry Advisory Board

Exhibit Floor DecalsFast Enterprises, LLC

Flash Drive and Download CenterPolk

General Conference SupportClerus SolutionsDatacard GroupDealerTrack Technologies, Inc.

Hotel Key CardHP

Jurisdiction Gift BagMarquis ID SystemsOberthur Technologies

Move Magazine Tip-On CoverSolutions Thru Software International

Networking BreaksMonday Morning

CBN Secure Technologies, Inc.Tuesday Morning

NebuLogic Technologies, LLCPrivate-Label Water

NICPre-Conference Email Blasts

LexisNexis Risk SolutionsRed Carpet Reception

Deloitte ConsultingMicrosoft

Reusable Water BottleAudaExplore

The Daily DriveComputerized Vehicle RegistrationMarquis ID SystemsNebuLogic Technolgies, LLC

The After PartyMorphoTrust USA

Traditional Past Presidents’/Chairs’ Salty Dog Breakfast

U-Haul InternationalWednesday Lunch with Featured Speaker

TransCore

Registration

Registration is located in the Rollins CenterLobby. You can pick up your registrationmaterials during the following hours:

Saturday August 23 1:00 pm – 5:00 pm

Sunday, August 24 10:00 am – 5:00 pm

Monday, August 25 8:00 am – 5:00 pm

Tuesday, August 26 8:00 am – 5:00 pm

Exhibit Hall

The Exhibit Hall is located in Ballroom A/B and isopen during the following hours:

Monday, August 25 12:00 pm – 3:30 pm


Conference Office

The Conference Office is in the Silver Lake Room.Should you need assistance with conferencedetails, the office will be open during thefollowing hours:

Saturday August 23 8:00 am – 5:00 pm

Sunday, August 24 8:00 am – 5:00 pm

Monday, August 25 8:00 am – 5:00 pm


Wednesday, August 27 9:00 am – 5:00 pm

Complimentary Wi-Fi

The Dover Downs Hotel and Casino providescomplimentary Wi-Fi throughout their lobby,casino area, and guest rooms. You can connectto the internet by selecting the Dover Downsnetwork if in the lobby or your guest room. Youcan also connect by selecting Casino whenconnecting from anywhere on the casino floor.Additional complimentary Wi-Fi is provided byAAMVA throughout the conference meetingspace. You can connect to this by selectingDoverDownsConference and by keying in thepassword AIC2014.


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Put AAMVA’s AIC 2014 at yourfingertips. This year’s conference appoffers a full-featured guide tomanage your conferenceattendance. Download the appdirectly to your phone and no Wi-Ficonnection is further required toaccess the program, schedule oranimated maps. Stay informedthroughout the conference on hotissues, event program changes, andupdates to sessions and speakers.Build your personal schedule bybookmarking sessions or speakers,and access presentations. You canalso take notes and email them as part of your trip report for reference. Explore the interactiveexhibit hall map and locate vendors that you’d like to meet with during the conference. All thisand much more is available for free with the AIC 2014 app. Courtesy of 3M

Name Badges

Your name badge is your entry into conference events and meetings. Please wear your badge atall times. Courtesy of MV VeriSol

What to Wear

Saturday, August 23

Board of Directors’ Meeting – Business CasualBoard of Directors’ Dinner – Casual

Sunday, August 24

Board of Directors’ Meeting – Business CasualBoard of Directors’/Industry Advisory Board Dinner – Business Casual

Monday, August 25

Opening Ceremony and Sessions – Business CasualChair’s Welcome Reception: A Night at the Boardwalk –See Sidebar

Tuesday, August 26

Sessions – Business Casual

Wednesday, August 27

Sessions – Business CasualDelaware State Banquet: Red Carpet Gala – Semi-Formal; Black-Tie Optional

Terms:

Casual – For men, collaredshirt, jeans, nice shorts; forwomen, modest tops,jeans, capris, nice shorts

Business Casual – For men,collared shirt, slacks/khakis;for women, coveredshoulders,skirt/slacks/khakis

Chairs’ Welcome Reception:A Night at the Boardwalk –Shorts, t-shirts, flip-flops

Semi-Formal; Black-TieOptional – For men, tuxedo,suit and tie; for women,short or long cocktail dress


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AAMVA Board of Directors’ meetings and meals are for board members and invited guests only,except as otherwise noted.

Saturday, August 23

8:00 am – 5:00 pm Conference Office Open Silver Lake Room

8:00 am – 9:00 am AAMVA Board of Directors’ Breakfast Diamond Room 2

9:00 am – 12:00 pm AAMVA Board of Directors’ Meeting Diamond Room 1

12:00 pm – 1:00 pm AAMVA Board of Directors’ Lunch Diamond Room 2

1:00 pm – 5:00 pm AAMVA Board of Directors’ Meeting Diamond Room 1

Registration Open Rollins Center Lobby

Sunday, August 24


8:00 am – 9:00 am AAMVA Board of Directors’ and Diamond Room 2

Industry Advisory Board Breakfast


Industry Advisory Board Meeting Diamond Room 3

10:00 am – 5:00 pm Registration Open Rollins Center Lobby

12:00 pm – 1:00 pm AAMVA Board of Directors’ and Diamond Room 2

Industry Advisory Board Lunch

1:00 pm – 5:00 pm AAMVA Board of Directors’ Meeting* Diamond Room 1

*Open to AAMVA members from 1:00 pm – 4:30 pm

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AAMVA Board of Directors’ meetings and meals are for board members and invited guests only,except as otherwise noted.

Saturday, August 23


8:00 am – 9:00 am AAMVA Board of Directors’ Breakfast Diamond Room 2


12:00 pm – 1:00 pm AAMVA Board of Directors’ Lunch Diamond Room 2

1:00 pm – 5:00 pm AAMVA Board of Directors’ Meeting Diamond Room 1


Sunday, August 24


8:00 am – 9:00 am AAMVA Board of Directors’ and Diamond Room 2



Industry Advisory Board Meeting Diamond Room 3

10:00 am – 5:00 pm Registration Open Rollins Center Lobby

12:00 pm – 1:00 pm AAMVA Board of Directors’ and Diamond Room 2


1:00 pm – 5:00 pm AAMVA Board of Directors’ Meeting* Diamond Room 1

*Open to AAMVA members from 1:00 pm – 4:30 pm

Monday, August 25

7:00 am – 8:45 am Law Enforcement Breakfast Diamond Room 3

(by invitation only)



9:00 am – 12:00 pm OPENING GENERAL SESSION AND Ballroom C

ANNUAL MEMBERSHIP MEETING

12:00 pm – 3:30 pm Exhibit Hall Open Ballroom A/B

12:00 pm – 1:30 pm Lunch with Exhibitors Ballroom A/B

1:30 pm – 3:00 pm GENERAL SESSION Ballroom C

Accelerating Leadership Development: Lessons from the Leading Edge

3:00 pm – 3:30 pm Networking Break with Exhibitors Ballroom A/B

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3:30 pm – 5:00 pm CONCURRENT SESSIONS

HIGHway to Hell: Diamond Room 1

The Science Behind Drugged Driving

For Whom the Road Tolls: Diamond Room 2

Highway Finance, Tolling, and the DMV

5:30 pm – 7:30 pm Chair’s Welcome Reception and Dinner: Ballroom C

A Night at the Boardwalk

Tuesday, August 26

7:30 am – 9:00 am Administrators’ Breakfast Michele’s Restaurant




9:00 am – 3:30 pm Exhibit Hall Open Ballroom A/B

9:00 am – 10:00 am CONCURRENT SESSIONS

Using NMVTIS to Enhance Your Title Diamond Room 1

Program and Reduce Vehicle Fraud

Who Are You Really? Using Verification Diamond Room 2

Systems to Fight Fraud


Region II Town Hall (jurisdictions only) Diamond Room 1

Region IV Town Hall (jurisdictions only) Diamond Room 2

Regions I and III SnackChats Ballroom A/B

11:00 am – 12:00 pm CONCURRENT SESSIONS

Not Your Father’s Oldsmobile: Diamond Room 1

Connected Vehicle Technologies AreChanging the Landscape

WWW (WorldWideWeapon): Diamond Room 2

What to Do About Cyber Crime


1:00 pm – 2:30 pm GENERAL SESSION

Hide. Run. Fight: Active Shooter Ballroom C

Preparedness for DMVs


Region I Town Hall (jurisdictions only) Diamond Room 1

Region III Town Hall (jurisdictions only) Diamond Room 2

Regions II and IV SnackChats Ballroom A/B

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Five-Star Customer Service: Servicing Diamond Room 1

Customers in the 21st Century

Let’s Go Truckin’: Map 21, CDL, Diamond Room 2

and Commercial Vehicle Enforcement


7:30 am Traditional Past Presidents’/Chairs’ Ballroom B/C

Salty Dog Breakfast



Making Every Vote Count Diamond Room 1

License PL8S Design Standards and Other Diamond Room 2

Updated Vehicle Policies

10:30 am – 10:45 am Networking Break Diamond Foyer


Licensing Undocumented Immigrants: Diamond Room 1

DMV & Law Enforcement Implications

Your Digital John Hancock: Updates from Diamond Room 2

the e-Odometer Task Force and the Securityof Electronic Signatures

12:00 pm – 1:30 pm Luncheon Ballroom B/C


The Keys to Fighting Fraud: Deterrence, Ballroom A

Detection, and Remediation

3:00 pm – 3:15 pm Networking Break Ballroom Foyer


A Glass Act: How Google Glass Is Changing Ballroom A

the Face of Traffic Safety

5:30 pm – 6:30 pm Red Carpet Reception Rollins Center

6:30 pm – 9:30 pm Delaware State Banquet: Red Carpet Gala Ballroom B/C

9:30 pm – 11:00 pm The After Party Fire & Ice

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Tuesday, August 26 (continued)


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7:00 am – 8:45 am Law Enforcement Breakfast Diamond Room 3


9:00 am – 12:00 pm OPENING GENERAL SESSION AND Ballroom C

ANNUAL MEMBERSHIP MEETING

Presentation of the ColorsDelaware State Police Honor Guard

National AnthemRegina AmesFernando Garza

Call to OrderJennifer Cohan, Director, Delaware Division of Motor Vehicles andAAMVA Chair of the Board

InvocationFlorence Cephas, Chaplain, Delaware State Police

Welcome Remarks

The Honorable Jack Markell, Governor of the State of Delaware

The Honorable Matt Denn, Lieutenant Governor of the State ofDelaware

The Honorable Robin Christensen, Mayor of Dover

Colonel Nathan McQueen, Delaware State Police

Shailen Bhatt, Delaware Secretary of Transportation

Roll Call

Richard D. Holcomb, Commissioner, Virginia Department of MotorVehicles and AAMVA Secretary

Chair’s Report to Members

Jennifer Cohan, Director, Delaware Division of Motor Vehicles andAAMVA Chair of the Board

President and CEO Remarks

Anne S. Ferro, President and CEO, AAMVA

Treasurer’s Report

Brad Simpson, Director, Utah Division of Motor Vehicles and AAMVATreasurer

CCMTA Remarks

Vern Janz, Director, Transport Services, Yukon Territory Department ofHighway Safety and Public Works and Chair, CCMTA

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Monday, August 25

CONFERENCE OFFICE OPEN REGISTRATION OPEN EXHIBIT HALL OPEN

8:00 am – 5:00 pm 8:00 am – 5:00 pm 12:00 pm – 3:30 pmSilver Lake Room Rollins Center Lobby Ballroom A/B


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9:00 am – 12:00 pm Memorial Service(continued) Jean Shiomoto, Director, California Department of Motor Vehicles

and AAMVA Board Member-at-Large

Recognition of Retiring Board MembersJennifer Cohan, Director, Delaware Division of Motor Vehicles andAAMVA Chair of the Board

Nominations Committee ReportStacey Stanton, Director, Motor Vehicle Division, Arizona Departmentof Transportation and AAMVA Immediate Past Chair of the Board

RemarksMark D. Lowe, Director, Iowa Department of Transportation MotorVehicle Division and AAMVA Chair of the Board-Elect

Hallway Break courtesy of CBN Secure Technologies, Inc.



Accelerating Leadership Development: Ballroom C

Lessons From the Leading Edge

The leadership pipeline in many organizations today is dangerously thin.And, with more and more Baby Boomer executives approachingretirement, the competition for proven top talent is going to get fierce.But many organizations are not preparing for this leadership deficit.Topics covered will include how to identify and retain high-potentialcandidates and five keys to accelerating leadership development in yourorganization today.

David DeLongAuthor and President of David DeLong & Associates

Dr. David DeLong is president of Smart Workforce Strategies, a Concord,Mass.–based firm that helps organizations who want their leaders to dealmore effectively with an aging, changing workforce. He is also a researchfellow at the MIT AgeLab and has been an adjunct professor at BabsonCollege where he teaches “Leading and Managing OrganizationalChange.”

David is co-author of The Executive Guide to High-Impact TalentManagement (McGraw-Hill), as well as the widely praised book LostKnowledge: Confronting the Threat of an Aging Workforce (OxfordUniversity Press). His newest book is Graduate to a Great Job: Make YourCollege Degree Pay Off in Today’s Market.

In recent years, David has delivered keynote talks and workshops fororganizations such as the Michigan Works!, Central PennsylvaniaWorkforce Development Corporation, Lockheed-Martin, Council ofManufacturing Associations, U.S. Nuclear Regulatory Commission, federalintelligence agencies, Canadian Dept of National Defence, U.S. SmallAgency Council, and Microsoft.

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David’s work has been widely cited in the New York Times, FortuneMagazine, the Wall Street Journal, the Financial Times, CIO Magazine, USNews & World Report and The Boston Globe. He has also beeninterviewed on NPR’s “Morning Edition” and “Talk of the Nation”.

Dr. DeLong’s appearance courtesy of the Industry Advisory Board

3:00 pm – 3:30 pm Networking Break with Exhibitors Ballroom A/B


HIGHway to Hell: The Science Diamond Room 1

Behind Drugged Driving

Just like drunk driving, not only is it illegal, but using any mind-alteringdrug makes it highly unsafe to operate a vehicle. Drugged driving putsnot only the driver, but also passengers and others who share the road, atrisk. Second to alcohol, THC, the active ingredient in marijuana, is thesubstance most commonly found in the blood of impaired drivers. Withthe legalization of marijuana in some states, drivers, particularly youngdrivers, have grown complacent about its use and driving. This sessionwill explore the science behind impaired driving, its impact, and howjurisdictions and law enforcement are addressing this growing problem.

Facilitator: Brian Ursino, Director, Law Enforcement, AAMVA

Presenters: John Lacey, Center Director, Pacific Institute for Research and Evaluation

Mike Gottlieb, High Intensity Drug Trafficking Area, Office of National Drug Control Policy

Ernie Floegel, Drug Recognition Expert Coordinator,International Association of Chiefs of Police

Chris Halsor, Colorado Traffic Safety Resource Prosecutor,Colorado District Attorneys Council

For Whom the Road Tolls: Diamond Room 2

Highway Finance, Tolling, and the DMV

Roadway tolling has long been used to raise funds for highwayimprovements. As revenue from gasoline taxes has dwindled, tolling hasbecome increasingly crucial as a highway funding mechanism. At thesame time, the tolling industry has seen technological advancements,such as electronic tolling, making it easier than ever to track and collecttolls. DMVs play an important role in this relationship by providing themeans for accurate vehicle identification. This session will explore themutually beneficial relationship between the tolling industry and theDMVs, and how AAMVA can serve as the conduit between the two.

Facilitator: Cathie Curtis, Director, Vehicle Programs, AAMVA

Presenters: Vic Buono, Chief of Toll Operations, Delaware Division ofMotor Vehicles

George E. Schoener, Executive Director, I-95 Corridor Coalition

Dave Kristick, Deputy Executive Director and Director ofOperations, E-470 Public Highway Authority

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5:30 pm – 7:30 pm Chair’s Welcome Reception and Dinner: Ballroom C

A Night at the Boardwalk

Join Chair of the Board Jennifer Cohan in your boardwalk beachwear andflip flops to celebrate the Annual International Conference in beautifulDover, DE and to support the Greater Dover Boys & Girls Club. A Night atthe Boardwalk will feature boardwalk games and fare. Proceeds benefitthe Greater Dover Boys & Girls Club.

Courtesy of Fast Enterprises, LLC

Tuesday, August 26

7:30 am – 9:00 am Administrators’ Breakfast Michele’s Restaurant



Using NMVTIS to Enhance Your Title Diamond Room 1

Program and Reduce Vehicle Fraud

More than 1.3 million vehicles are stolen annually in the U.S. Auto theftcosts consumers and insurance companies nearly $8 billion per year.NMVTIS protects states and consumers from title fraud, keeps stolenvehicles from being retitled, and makes it more difficult for criminals toconceal stolen vehicles for criminal purposes. This session willdemonstrate that NMVTIS serves as a crucial tool in the fight againstfraud, while increasing consumer protection by enhancing state titleprograms and improving law enforcement investigative abilities.


Presenters: Shelly Mellot, Deputy Executive Director, Texas Departmentof Motor Vehicles

James P. McCreary, Deputy Director, Bureau of JusticeAssistance, Office of Justice Policy, U.S. Department of Justice

Douglas Hooper, Planning and Policy Department Specialist,Georgia Department of Revenue

Vivienne Cameron, Senior Director, Special Programs,AAMVA

Who Are You Really? Using Verification Diamond Room 2

Systems to Fight Fraud

In 2005, the Driver License and Identification Card Verification Services(DIVS) was formed to oversee several verification systems, the most recentof which is the State to State Verification Service (S2S). Other verification

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CONFERENCE OFFICE OPEN REGISTRATION OPEN EXHIBIT HALL OPEN

8:00 am – 5:00 pm 8:00 am – 5:00 pm 9:00 am – 3:30 pmSilver Lake Room Rollins Center Lobby Ballroom A/B



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services include: RIDE (Records and Information from DMVs for E-Verify,)which requires employers to verify employee’s identity and employmenteligibility, and SAVE (Systematic Alien Verification for EntitlementsProgram), which verifies an applicant’s immigrant status. Learn how theseverification systems can help DMVs in the fight against identity theft andfraud.

Facilitator: Glenn Jackson, Director, Driver’s License Division, NorthDakota Department of Transportation

Presenters: Jason M. Goodman, Chief, Special Projects, U.S. Citizenshipand Immigration Services, Department of Homeland Security

Timothy Benz, Management & Program Analyst, SAVEProgram, Verification Division, U.S. Citizenship andImmigration Services, Department of Homeland Security

Christine Nizer, Chief Deputy Administrator, Maryland MotorVehicle Administration


Region II Town Hall (jurisdictions only) Diamond Room 1

Join your colleagues in a jurisdiction-only meeting designed to facilitateopen and honest dialogue with other Region II members about the topissues facing the AAMVA community and specifically those impactingRegion II.

Region IV Town Hall (jurisdictions only) Diamond Room 2

Join your colleagues in a jurisdiction-only meeting designed to facilitateopen and honest dialogue with other Region IV members about the topissues facing the AAMVA community and specifically those impactingRegion IV.

Regions I and III SnackChats Ballroom A/B

Regions I and III jurisdiction members can take advantage of this time tomeet with exhibitors and sponsors and see what solutions they have tooffer. Don’t forget to visit the AAMVA booth and pick up the latest bestpractices and solutions!

Hallway Break courtesy of NebuLogic Technologies, LLC


Not Your Father’s Oldsmobile: Diamond Room 1

Connected Vehicle Technologies Are Changing the Landscape

New technologies continue to evolve that allow vehicles to be operatedwith less human interaction than required today. These include vehicle-to-vehicle systems, vehicle-to-infrastructure connectivity, autonomousvehicles, and driver assistance systems. Learn from experts who aretracking the evolution of autonomous vehicles and find out what it maymean for motor vehicle programs and highway safety.

Facilitator: Terri Carter, Administrator, Research and Development,Nevada Department of Motor Vehicles and Member, VehicleStanding Committee

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Presenters: Nathaniel Beuse, Associate Administrator for Vehicle SafetyResearch, NHTSA

David Zuby, Executive Vice President and Chief ResearchOfficer, Insurance Institute for Highway Safety

WWW (WorldWideWeapon): What to Do Diamond Room 2

About Cyber Crime

Cybercrime is defined as a criminal activity committed with a network orcomputer. DMVs, as the issuers of de facto identity cards, are particularlyvulnerable to cybercrime, whether from within the agency or from theoutside. What can agencies do to protect against privacy and datathreats? Jurisdictions who have dealt with high profile cybercrime sharetheir stories and the lessons learned.

Facilitator: Jerry Dike, Motor Vehicle Consultant, Jerry L. Dike &Associates and Chair, Industry Advisory Board

Presenters: Brian G. Soublet, Assistant Chief Counsel, CaliforniaDepartment of Motor Vehicles

Bill Britton, Vice President for Cyber Strategies, Parsons

Special Agent, Cyber Division, Federal Bureau of Investigations



Hide. Run. Fight: Active Shooter Ballroom C

Preparedness for DMVs

If the unthinkable happens and an active shooter enters a DMV office,will you be prepared? Active shooter incidents are by their natureunpredictable and evolve quickly. By preparing for such an event,casualties can be prevented. Learn from a law enforcement expert how toprepare for, train for, and respond to, an active shooter event. See howlaw enforcement agencies respond to events and learn the steps you cantake to protect employees and customers.

Facilitator: Colonel Ron Replogle, Missouri State Highway Patrol

Presenter: Sergeant Rod Land, Missouri State Highway Patrol


Region I Town Hall (jurisdictions only) Diamond Room 1

Join your colleagues in a jurisdiction-only meeting designed to facilitate openand honest dialogue with other Region I members about the top issuesfacing the AAMVA community, and specifically those impacting Region I.

Region III Town Hall (jurisdictions only) Diamond Room 2

Join your colleagues in a jurisdiction-only meeting designed to facilitateopen and honest dialogue with other Region III members about the topissues facing the AAMVA community, and specifically those impactingRegion III.

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Regions II and IV SnackChats Ballroom A/B

Regions II and IV jurisdiction members can take advantage of this time tomeet with exhibitors and sponsors and see what solutions they have tooffer. Don’t forget to visit the AAMVA booth and pick up the latest bestpractices and solutions!


Five-Star Customer Service: Diamond Room 1

Servicing Customers in the 21st Century

DMVs have adopted a multitude of customer service practices andtechnologies to improve the interaction of customers with the agency.From online and mobile services to self-service kiosks and queuingsystems—new and faster ways to provide service have substantiallyimproved the DMV experience. Social media has gained widespread useas a way to communicate between the agency and its customers. Sowhat’s next? How do you reach customers that do not reach out to you?Learn about innovative programs that will inspire you to think about howyou can leverage various tools to bridge the gap between simply goodand five-star customer service.

Facilitator: Patrice Aasmo, Director, Member Support, Regions I & II,AAMVA

Presenters: Jennifer Cohan, Director, Delaware Division of MotorVehicles and AAMVA Chair of the Board

Troy Dillard, Director, Nevada Department of Motor Vehicles

Richard D. Holcomb, Commissioner, Virginia Department ofMotor Vehicles and AAMVA Secretary

Jean Shiomoto, Director, California Department of MotorVehicles and AAMVA Board Member-at-Large

Let’s Go Truckin’: Map 21, CDL, and Diamond Room 2

Commercial Vehicle Enforcement

The reauthorization of Map 21 will expire in September 2014. Learnabout the changes to the federal grant process and what you need toknow to prepare future grant requests. Also learn about topics such asmedical certification, CDL learner’s permits and testing, and militarywaivers. Find out what AAMVA can do to help with your CDL program.

Facilitator: Steve Monson, CDL Program Manager, Colorado Division ofMotor Vehicles and Chair, Driver Standing Committee

Presenters: William Quade, Associate Administrator for Enforcement andProgram Delivery, FMCSA

Stephen Keppler, Executive Director, Commercial VehicleSafety Alliance

Parisa Gropper, Lead Business Analyst, AAMVA

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7:30 am Traditional Past Presidents’/Chairs’ Ballroom B/C

Salty Dog BreakfastCourtesy of U-Haul International


Making Every Vote Count Diamond Room 1

Motor vehicle agencies have a constitutional responsibility to uphold theprovisions of the National Voter Registration Act of 1993. While advances intechnology have provided jurisdictions with accessible solutions, technologyhas also brought greater scrutiny to the efficacy of processing voterregistrations at the DMV. Policymakers involved in competitive elections willcertainly be keeping an eye on how states are ensuring all voter registrationsare being processed in the most efficacious manner possible. Ensure youragency is aware of its obligations, is processing voter registrationstransparently, and is doing its part to uphold this inherent Constitutionalright. Even when we think we are doing everything right, we can alwaysmake things better – because every vote counts.

Facilitator: Jennifer Cohan, Director, Delaware Division of MotorVehicles and AAMVA Chair of the Board

Presenters: Jennifer Cohan, Director, Delaware Division of MotorVehicles and AAMVA Chair of the Board

Michael Senyko, Chief of Staff, Michigan Secretary of State

David Becker, Project Director, Election Initiatives, PEWCenter on the States

License PL8S Design Standards and Diamond Room 2

Other Updated Vehicle Policies

The purpose of a license plate is to register and identify the vehicle. Over theyears, license plates have been made from porcelain, cardboard, leather, andeven pressed soybeans. Of course, these materials were eventually deemedimpractical and today’s license plates are made from metal. With evolvingreliance on the license plate as a method of identification, accurate andefficient license plate identification is critical. Learn about AAMVA’srecommendations to standardize license plates to improve highway safety,public safety, and revenue collection. Also learn about other policies relatedto vehicle programs that have been recently updated.


Presenters: Scott Clapper, Chief of Vehicle Services, Delaware Division ofMotor Vehicles and Chair, Vehicle Standing Committee

Mike Fergus, Program Manager, Technology Center,International Association of Chiefs of Police

Cathie Curtis, Director, Vehicle Programs, AAMVA

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CONFERENCE OFFICE OPEN

9:00 am – 5:00 pmSilver Lake Room


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10:30 am – 10:45 am Networking Break Diamond Foyer


Licensing Undocumented Immigrants: Diamond Room 1

DMV & Law Enforcement Implications

Eight states have now passed legislation allowing the issuance of driverlicenses to undocumented immigrants and more are considering suchlegislation. This session will address the pros and cons of such programs,how laws are being implemented, the safety impacts of this practice, howjurisdictions plan to deal with these drivers during traffic stops and boththe anticipated, as well as the unanticipated, results of such programs.

Facilitator: Ian Grossman, Vice-President, Member Services & PublicAffairs, AAMVA

Presenters: John Batiste, Chief, Washington State Patrol

Chris Caras, Driver Services Bureau Chief, Utah Department of Public Safety

Troy Dillard, Director, Nevada Department of Motor Vehicles

Michael Dixon, Senior Director, Colorado Division of Motor Vehicles

Robert Ide, Director, Vermont Department of Motor Vehiclesand AAMVA Board Member

Christine Nizer, Chief Deputy Administrator, Maryland MotorVehicle Administration

Ron Replogle, Colonel, Missouri State Highway Patrol andAAMVA Board Member

Jean Shiomoto, Director, California Department of MotorVehicles and AAMVA Board Member-at-Large

Your Digital John Hancock: Updates Diamond Room 2

from the e-Odometer Task Force and the Security of Electronic Signatures

Vehicle titling agencies continue to move toward eliminating the paperprocesses used in vehicle titling in favor of electronic methods. How doesthis affect odometer disclosure? The e-Odometer Task Force is working ona report for a flexible methodology for agencies to implement and movetoward an electronic titling environment. Hear from Task Force membersabout the progress they have made and how the concept of a protectedonline identity and electronic signatures affects this issue.

Facilitator: Casey Garber, Manager, Vehicle Program, AAMVA

Presenters: Andrew Lewis, Iowa, Assistant Director, Vehicle & MotorCarrier Services, Iowa Motor Vehicle Division

Paul Zelenski, Strategic Manager, Wisconsin Division of MotorVehicles

Clint Thompson, Chief of Title Services, Texas Department ofMotor Vehicles

Mike Farnsworth, Vice President and Chief Technology Officer,Binary Structures Corporation

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12:00 pm – 1:30 pm Luncheon Ballroom B/C

Guest Speaker: Senator Tom Carper, Delaware

Born in West Virginia and raised in Virginia, Senator Tom Carper attendedThe Ohio State University on a Navy ROTC scholarship, graduating in1968 with a BA in economics. He went on to complete five years ofservice as a naval flight officer, serve three tours of duty in Southeast Asiaduring the Vietnam War, and continued to serve in the Naval Reserve as aP-3 aircraft mission commander until retiring with the rank of captain in1991 after 23 years of military service. He later moved to Delaware in1973 where he earned his MBA at the University of Delaware.

His career in public service began in 1976 when he was elected to thefirst of three terms as Delaware’s state treasurer at the age of 29 at a timewhen the state of Delaware had the worst credit rating of any state inAmerica. Six years later, with that credit rating restored to a respectable“AA,” he ran for—and was elected—to Delaware’s at-large seat in theU.S. House of Representatives.

His credentials after serving five years as a U.S. congressmen areimpressive, and soon after he was elected the 78th governor of Delawarehe later went on to serve as vice-chairman, then Chairman of theNational Governor’s Association, a member of Amtrak’s board ofdirectors, and later as founding vice-chairman of the American LegacyFoundation and vice-chairman of Jobs for America’s Graduates. In January2009, Tom Carper became Delaware’s senior senator when Joe Bidenstepped down to become Vice President. During more than 30 years ofpublic service, Senator Carper has worked tirelessly to develop practicalsolutions to real problems. The Washington Post’s late David Broder callshim “a notably effective and non-partisan leader, admired and trusted onboth sides of the aisle.”

His accomplishments did not stop there. In January 2013 at the start ofthe 113th Congress, Senator Carper became the Chairman of theCommittee on Homeland Security and Governmental Affairs and alsoretained his seats on the Finance Committee and Environment and PublicWorks Committee, where he continues to chair the Subcommittee onClean Air and Nuclear Safety. Additionally, he continues to serve as co-chairman of the Senate Nuclear Caucus, the Senate Recycling Caucus andthe Congressional Fire Services Caucus. Senator Carper also serves as anhonorary co-chair of Third Way, a leading centrist organization working topromote common-sense approaches to issues such as national security,economic growth and personal responsibility. Senator Carper has beenthe driving force behind reforms made to help tackle problems in all sortsof fields, including pollution efforts and energy conservation, healthcare,education, taxes, and economic growth.

He and his wife Martha reside in Wilmington. They have two sons, Chrisand Ben. He commutes by train to Washington, D.C. on a daily basis.

Luncheon courtesy of TransCore

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The Keys to Fighting Fraud: Deterrence, Ballroom A

Detection, and Remediation

Fraud is something nobody wants to admit exists, but it does, and it canhappen to you. AAMVA’s fraud management tools prepare you and youremployees to deter fraud before it even starts, detect fraud when ithappens, and remediate instances of fraud when they occur. Don’t letfear stand in your way. Learn about the tools and planning strategiesavailable to prepare you to fight the good fight against fraud!

Facilitator: Paul Steier, Director, Bureau of Investigation & IdentityProtection, Iowa Department of Transportation andMember, Vehicle Standing Committee

Guest Speaker: Former ICE Defendant

Presenters: Paul Steier, Director, Bureau of Investigation & IdentityProtection, Iowa Department of Transportation andMember, Vehicle Standing Committee

Betty Johnson, Driver and Vehicle Records Administrator,Nebraska Department of Motor Vehicles

Steven Sebestyen, Principal, Apex Consulting

3:00 pm – 3:15 pm Networking Break Ballroom Foyer


A Glass Act: How Google Glass Is Ballroom A

Changing the Face of Traffic Safety

It seems that every day Google invents something new that will transformour world. One of the latest is Google Glass. This leader of the“wearables” revolution has its critics and its fans. Among the currentchallenges are safety and privacy. What is the impact when someonebehind the wheel of a car wears Google Glass while driving? Whathappens if that person is involved in a traffic incident? How does lawenforcement handle a traffic stop or crash for a person wearing GoogleGlass? The California Highway Patrol has already faced this question; getinsight on how they are dealing with Google glass at the roadside.

Facilitator: Darrin Grondel, Director, Washington Traffic Safety Commissionand Member, Law Enforcement Standing Committee

Presenters: Wilson White, GoogleRamona Prieto, Deputy Commissioner, California Highway Patroland Member, Law Enforcement Standing Committee

5:30 pm – 6:30 pm Red Carpet Reception Rollins Center Courtesy of Deloitte Consulting LLP and Microsoft Corporation

6:30 pm – 9:30 pm Delaware State Banquet: Red Carpet Gala Ballroom B/CCourtesy of Industry Advisory Board

9:30 pm – 11:00 pm The After Party Fire & Ice

Join the Who’s Who of AAMVA at The After Party. Held in Dover Downs’Fire & Ice, Dover’s hottest lounge, gather with friends and colleagues,congratulate winners of AAMVA’s special awards and enjoy music fromthe band Love Seed Mama Jump.Courtesy of MorphoTrust USA

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S 3M Traffic Safety and Security Division BOOTH 115

Conference Mobile App Sponsor

877-777-3571 | www.3m.com/mvss

3M provides ingenious solutions that help government agencies succeed.Our solutions include: complete, proven solutions for enterprisemodernization; on-demand services to enhance DMV operations; worldclass security for driver credentials and secure vehicle identification solutions;automated license plate readers and software; automated finger printsystems; and mobile ID solutions.

ALCOLOCK USA BOOTH 405

Adam Comeau | [email protected] | www.alcolockusa.com

ALCOLOCK USA, a division of Alcohol Countermeasure Systems, is theleading provider of ignition interlocks and breath alcohol testers in theUnited States. With a product line that serves the automotive, industrial, lawenforcement, public and personal safety markets, we provide solutions forthe detection of impaired drivers, for the safe restoration of driving licensesand for the prevention of repeat offense. Our commitment to research andquality has set the benchmark in breath testing products for accuracy,function and reliability.

American Association of Motor VehicleAdministrators (AAMVA) BOOTH 201

Dianne Graham | [email protected] | www.aamva.org

Founded in 1933, AAMVA actively supports North American motor vehicleand law enforcement agencies to achieve their missions. The associationpromotes traffic safety uniform programs in driver licensing, vehicletitling/registration, and motor carrier services, and provides technologysolutions to its members.

AudaExploreReusable Water Bottle Sponsor

Scott Slick | [email protected] 800-531-9125, ext. 7303 | www.exploredata.com

Explore Information Services, LLC and the U.S. operations of Audatex NorthAmerica, Inc. have joined forces to become AudaExplore, a leading providerof underwriting and claims solutions to the insurance carrier, repair shopand government agency markets. For more than 20 years, Explore has beena trusted partner of government entities in providing violation monitoringand driver record information to the insurance industry. Explore’s IRP andIFTA software solutions for government automate critical processes, improveefficiency and reduce costs, while serving motor carriers more effectively.


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BerryDunn BOOTH 415

Brad Hanscom | [email protected] | www.berrydunn.com/government

BerryDunn is an independent information technology (IT) and managementconsulting and certified public accounting firm headquartered in Maine andserving clients nationally for 39 years. Our Government Consulting Grouphelps state governments achieve their business goals through strategic ITplanning. We do this by providing consistent, high-quality consultingservices for state agencies, including the evaluation of business andtechnical processes and systems planning through project oversight andgovernance, business process modeling and reengineering, systemmodernization, planning and procurement, systems integration, informationsecurity, and independent verification and validation (IV&V).

Canadian Council of Motor Transport Administrators (CCMTA) BOOTH 110

Martin Rochon | [email protected] | www.ccmta.ca | www.roadsafetystrategy.ca

The Canadian Council of Motor Transport Administrators (CCMTA) is theofficial organization in Canada for coordinating all matters dealing with theadministration, regulation and control of motor vehicle transportation andhighway safety. Drop by our booth for information on Whitehorse, Yukon –the location of CCMTA’s 2015 Annual Meeting and where CCMTA will becelebrating its 75th Anniversary. This will also be your opportunity to explorefirst-hand the National Day of Remembrance for Road Crash Victims andLeave the Phone Alone campaigns. You are also invited to “Rethink RoadSafety” with Canada’s Road Safety Strategy 2015 initiative and help usachieve our vision of making Canada’s roads the safest in the world!

CBN Secure Technologies, Inc. BOOTH 214

Monday Morning Networking Break Sponsor

Dan Sanchez | [email protected], ext. 4494 | www.cbnco.com

CBN Secure Technologies delivers the highest standards of security, quality,and stability in identification documents and issuance systems. Ourleadership in the identification solutions market is built on a tradition ofcustomer-focused relationships. We do business differently, not justdelivering our solutions on time and as advertised but providing leadershipand working with our customers to address their changing business andtechnology needs. We proudly deliver the most trusted, polycarbonate, laserengraved DL/ID solutions from our purpose built North American operationsto six leading AAMVA jurisdictions, including New York State, theCommonwealth of Virginia, and the Provinces of Alberta and Saskatchewan.


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S Clerus SolutionsGeneral Conference Support

Judy E. Brown | [email protected] | www.clerussolutions.com

Clerus Solutions delivers innovative solutions to state and federal motorvehicle administrators to address business process improvements that alignwith strategic goals and objectives. We offer independent consultingservices from a team of subject-matter experts specializing in the fields ofdriver licensing, vehicle titles and registration, program management,fraud identification and prevention, business process re-engineering andinformation technology. Clerus has proven experience delivering successfulprojects that meet our customer’s needs. We understand your business!

The Coalition of Ignition Interlock BOOTH 118

Manufacturers (CIIM)David Kelly | [email protected] | www.ignitioninterlocksite.com

The Coalition of Ignition Interlock Manufacturers (CIIM) is a tradeassociation for three of the nation’s leading ignition interlock manufacturersto combine member’s expertise and experience and speak with one voice toreduce the carnage caused by alcohol-impaired drivers. With its “one-voice,” CIIM strives to bring the most credible, factual information onignition interlock devices to public policy discussions. CIIM currently iscomprised of the nation’s leading manufacturers and remains open to anyignition interlock manufacturer certified for use in and operating in one ormore states.

Computerized Vehicle Registration (CVR)The Daily Drive Cosponsor

Kenneth A. Mehall | [email protected] (O) / 248-219-5032 (C) | www.cvrweb.com

Computerized Vehicle Registration (CVR) is a General Partnership betweenADP Dealer Services and the Reynolds and Reynolds Company. Formed in1992, CVR is the leading provider of electronic vehicle registration andtitling programs in partnership with motor vehicle agencies across the U.S.CVR currently has value added programs operational in 26 states and isresponsible for dramatic improvements in the speed, accuracy, efficiency,and security of the vehicle registration and title process while extending thiscapability to the point of purchase. CVR processes nearly 11 million vehicletransactions and over 4 million secure DMV inquiries annually. CVR isdedicated to partnering with motor vehicle agencies to deliver processimprovement and financial and operational benefits that translate toenhanced services and high value options offered to the driving public.


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DataBank BOOTH 407

Glenn Walther | [email protected] | www.databankimx.com

For over 22 years, DataBank has established a reputation for excellence inperforming conversion, integration, consulting, designing, and implementionservices for imaging, document management and business processautomation technologies. DataBank has implemented enterprise imaging,document management and workflow solutions into the State of VirginiaDMV, State of Georgia DDS, State of Oklahoma DPS – Motor Vehicle Divisionand the Arizona DOT – Motor Vehicle Division to store, retrieve, process andsecure their vital records. We offer government agencies with a completedocument management and robust workflow solution called OnBaseEnterprise Content Management and are committed to providing qualitycustomer service. If you need paper or microfilm converted to digital format,we currently operate nine document conversion centers across North Americaand have achieved SaaS SOC 2, PCI/DDS and ISO certifications to ensure thatdata and documents are safe and secure when in DataBank hands.

Datacard Group BOOTH 408

General Conference Support

Kathleen Synstegaard | [email protected] 952-988-1836 | www.datacard.com

Datacard Group helps government agencies and integrators reduce risk andimplement secure, reliable credential management programs. We havedelivered innovative solutions for over 400 ID programs in more than 100countries, including over 65 driver’s license programs worldwide, and 18programs in North America. A deep understanding of industry best practicesand standards ensures security and flexibility for customers. Datacard Groupoffers a Secure Issuance Anywhere™ platform, which includespersonalization hardware, identity management software, supplies andservices, providing the most comprehensive identity credential managementsolutions available. Datacard® solutions are backed by over 40 years ofsuccess and a service and support network in more than 150 countries.

Dealertrack Technologies, Inc.General Conference Support

Beverly DeVine | [email protected] | www.dealertrack.com

Dealertrack Technologies assists jurisdictions by enhancing title andregistration administration and overall vehicle life-cycle processes, often atno cost to the jurisdiction, resulting in reduced internal costs, improvedcustomer service and staff productivity. Our web-based software enhancesefficiency for DMVs and profitability for all major segments of theautomotive industry. Our Collateral Management Services (CMS) teampioneered Electronic Lien and Title, which Dealertrack today offers in allparticipating jurisdictions. Our Registration and Titling Services (RTS) teamprovides electronic registration and titling services in 15 states. In addition,Dealertrack delivers specialty state solutions including Electronic TemporaryTags, ELT Gateway solutions and Motor Vehicle Inquiry.


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S Deloitte Consulting, LLPRed Carpet Reception Cosponsor

Jim Templeton | [email protected] | www.deloitte.com

Deloitte Consulting is a full-service management consulting organization.We are dedicated and committed to the international AAMVA and IABcommunity. We offer a broad range of services and solutions, includinglarge-scale system integration, business process reengineering, qualityassurance, implementation, strategy, training and change management.

Envision Payment Solutions BOOTH 417

Chuck Hobbs | [email protected] | www.envisionpayments.com

Envision Payment Solutions offers a unique FREE Check Guarantee Programthat transforms bounced checks into guaranteed revenue. Our serviceremoves the collection work from the DMV’s daily work; your staff canconcentrate on more important tasks. Envision handles all the calls, thenotices, and the follow-ups with your customers. Regardless of whether wecollect on returned items, Envision funds your department twice per monthfor all qualified checks—Guaranteed! Join thousands of locations across theUSA that no longer waste valuable time processing bounced checks.Envision does the work and funds your DMV office: Guaranteed!

Evolis Card Printer TABLETOP 13

Jean-Charles Pichon | [email protected] | www.evolis.com

Evolis designs, manufactures, and markets a comprehensive range of printingsystems and plastic card personalization solutions. The Evolis systems enabledecentralized printing of driver’s licenses and / or government IDs using our newlaser engraving solution and the standard PVC card printing options, directlywithin your administrative offices. Evolis is now ranked as the market leader inEurope and number two worldwide. Our expertise is recognized by systemsintegrators, key accounts and end users for a wide variety of projects. You too canbenefit from our leadership, our proven solutions and our international expertise.

Experian AutomotiveAttendee Bag Cosponsor

John Drewke | [email protected] | www.autocheck.com

Experian Automotive provides information services and market intelligence thatenables results-driven professionals to gain the fullest possible understanding ofthe market, the vehicles and the people who buy them. Its North AmericanVehicle DatabaseSM houses data on nearly 700 million vehicles and, with Experian’scredit, consumer and business information, provides an integrated perspectiveinto the automotive marketplace. Experian Automotive’s AutoCheck® vehiclehistory reports provide dealers and consumers with in-depth information, allowingthem to confidently understand, compare and select the right vehicles.


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Fast Enterprises, LLC BOOTHS 102 & 103

Chair’s Welcome Reception & Dinner and Exhibit Floor Decals Sponsor

James Harrison | [email protected] | www.FastEnterprises.com

Fast Enterprises develops and implements software solutions to administer avariety of government programs, including driver services, vehicle services,dealer management, IFTA, IRP, and motor fuel tax. Our production proven,commercial off-the-shelf software is based on a core architecture that isconfigured to meet an agency’s specific business and technical objectives.Our scalable solutions are browser-based, platform-independent, and SOA-compliant. They run on industry-standard hardware, operating systems, andrelational database management systems. Since our founding in 1997, wehave completed over 145 production rollouts of our software—every onecompleted on time and on budget—for 30 governments worldwide.

Foster & Freeman USA BOOTH 202

David Tobin | [email protected] | www.fosterfreeman.com

Supplying instruments to verify any type of document—passports, birthcertificates, titles, licenses, etc. Enabling a quick check of a document or athorough forensic-level examination, to reveal security features, alterationsand counterfeits. User-friendly and already proven effective in manyjurisdictions. Please visit the Foster & Freeman booth to see how the rangeof VSC instruments can help you detect fraudulent documents.

Free Spot WiFi TABLETOP 16

Brian Klaasmeyer | [email protected], ext. 114 | www.freespotwifi.com

All government agencies have two circumstances in common: budget constraintsand the need and desire to make your public areas more user-friendly. Free SpotWiFi has a solution to both of those problems. We will install a Free WiFi networkin your public facing areas at absolutely no cost to your agency or your taxpayers.Our networks are safe (filtered content), secure (guest WiFi network isolated fromgovernment network) and separate (we supply a separate internet circuit). Comesee us at the Tabletop Exhibit Area outside of the main exhibit hall.

Gemalto BOOTH 109

Steve Purdy | [email protected] | www.gemalto.com

Gemalto is a leading provider of capture and issuance solutions worldwide.Our commitment to security is a state of mind. You can see it in the way ourfacilities are designed. You can see it in our daily operations and in ourpeople. Within our 31 highly secure, certified issuance centers around theworld, Gemalto personalizes over 1.2 billion cards annually. When it comesto security, you owe it to your citizens to choose the highest of standards toensure the protection of their identity. Visit us at www.gemalto.com,blog.gemalto.com, or follow @gemalto_NA.


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S Giesecke & Devrient BOOTH 209

Paul Mazzeo | [email protected], ext 2809 | www.gi-de.com

All products from Giesecke & Devrient (G&D) have one element in common:trust. From secure identification through vehicle registration and driver’slicenses, to m-payments and beyond, G&D has played a decisive role inprotecting individuals against identity fraud for many years, across all facetsof modern life. For more than 160 years, governments have placed theirtrust in the security and reliability of our secure ID and travel documents;central banks have entrusted us to safeguard the value promise printed ontheir banknotes; and commercial banks have trusted us to manage theircustomer information.

Hagerty TABLETOP 12

HID Global BOOTH 101

Isaac Young | [email protected] | www.hidglobal.com

HID Global is the trusted source for innovative products, services, solutions,and know-how related to the creation, management, and use of secureidentities for millions of customers around the world. Dedicated todelivering highly secure state and national government and citizen IDsworldwide, our complete portfolio includes strong authentication andcredential management and card printing and personalization. Thecompany’s primary brands include ActivID®, EasyLobby®, FARGO®,IdenTrust®, LaserCard® and Lumidigm®. Headquartered in Austin, Texas,HID Global has over 2,200 employees worldwide and supports more than100 countries. HID Global® is an ASSA ABLOY Group brand.

Hologram. Industries / SecureMark Decal BOOTH 400

Aristotelis P. Mpougàs | [email protected] 0471 | www.hologram-industries.com

The Hologram. Industries Group is a world leader in optical and digitalsecurity solutions to authenticate banknotes, identity and travel documents,vehicle registrations and global brands. Hologram. Industries technologiesprotect passports, national ID cards and driver’s licenses and ensure positiveauthentication. Innovative decal systems from SECUREMARK DECAL CORP.do the same for vehicles. The Group’s Keesing Reference Systems subsidiarydevelops and maintains the world’s largest online and printed reference ofgenuine ID Documents with over 2,000 documents from 200 countries.Hologram. Industries deep understanding of users’ needs and a uniqueportfolio of technologies allow the Group to propose relevant, innovativeand effective solutions.


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HP BOOTH 200

Hotel Key Card Sponsor

Michelle Moore | [email protected] | www.hp.com/go/SLED/dmv

HP offers multiple solutions to motor vehicle agencies including legacyapplication modernization services, custom development applicationservices, correspondence management solutions, driver license andidentification solutions, kiosks, and point of sale devices. HP provides subjectmatter expertise to agencies, in addition to best practices, motor vehicleframework artifacts, reusable components, and proven methodology. HP is afull-service motor vehicle administration provider, helping agencies improvecustomer service levels, reduce fraud and diminish costs withoutcompromising. As the largest technology company in the world, we applyour expertise to each engagement to bring improved efficiency, reduced riskand better service to our clients.

I Drive Safely, LLC BOOTH 305

Justin McNaull | [email protected] | www.idrivesafely.com

I DRIVE SAFELY (IDS) is a provider of innovative and effective driver trainingprograms. The company is committed to fostering positive driver attitudes,reducing violations and collisions and creating safer roadways. The IDS suiteof driver training courseware include classroom, online and video course forTraffic Violators, Point Reduction, Insurance Discount, Teen/Adult NoviceDriver Education, Senior Driver Accident Prevention, Occupant and ChildPassenger Safety, Aggressive and Distracted Driving, Alcohol and DrugEducation, and Professional Driver Safety courses. Other IDS services includeonline knowledge testing with biometric validation and electronic courtreporting and automation for assistance in reducing lines in service centersthroughout the United States.

Industry Advisory BoardTravel Assistance Sponsor, Delaware State Banquet Red Carpet Gala Cosponsor,and David DeLong Appearance Sponsor

Jerry Dike | [email protected]

The Industry Advisory Board supports its mission by serving as trustedadvisors to AAMVA and its members through open communication and thehighest level of integrity; enhancing communication and understandingbetween the private sector and AAMVA members; promoting the adoptionof industry best practices and ethics; supporting AAMVA training andeducation programs; and supporting AAMVA efforts to increasejurisdictional participation in its activities.


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S Insurance Information Exchange (iiX)Conference Staff Shirt Sponsor

Katie James | [email protected] | www.iix.com

Insurance Information Exchange (iiX), a member of the Verisk Analyticsfamily of companies, is a leading provider of information, including motorvehicle records (MVRs), to insurance professionals and employers. Verisk isthe property and casualty insurance industry’s leading supplier of statistical,actuarial, underwriting and claims data and decision support services.Dedicated to privacy, iiX provides employment screening and insuranceunderwriting reports nationwide through a state MVR network andnationally recognized consumer reporting agencies.

Intellectual Technology, Inc. BOOTH 301

Craig Litchin | [email protected] | www.iti4dmv.com

ITI is the leading supplier of secure, integrated on-demand issuance ofmotor vehicle documents for North American motor vehiclejurisdictions. ITI’s Self-Service Kiosks, Distributed Printing and CentralizedFulfillment services, shorten wait times, increase revenues, reduce fraud andimprove efficiency with better utilization of limited resources (human andphysical). ITI solutions include automated reporting, auditing and inventorymanagement tools, and utilize fraud-resistant technologies for vehicleregistrations, driver’s licenses, titles and other government-issueddocuments. ITI solutions are securely integrated with existing systems andare offered under pay-per-use models that eliminate the large up-frontcapital expenditures normally required for new systems.

IRP, Inc. TABLETOP 17

Tim Adams | [email protected] | www.irponline.org

IRP, Inc., established in 1994 as the repository for the InternationalRegistration Plan (IRP), has evolved to meet the needs of the membership byproviding essential programs and leadership to ensure the success of the IRP.2014 marks the 20th anniversary for IRP, Inc. and more importantly the 40thanniversary of IRP. Since its inception, the International Registration Plan hasprovided a sound platform to facilitate a registration reciprocity agreementthat provides greater flexibility to the motor transportation industry andprovides each member jurisdiction a fair share of revenue from vehicleregistration fees based on distance traveled.


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John R. Wald Co., Inc. BOOTH 402

Lynn Conaway | [email protected] | www.jrwald.com

Since 1924 the John R. Wald Co. has specialized in providing license plateproduction and distribution systems to manufacturers world-wide. Takingour expertise to the next level, we’re excited to bring you our DigiTag™Perpetual Inventory Control System (PICS) which provides accurate real-timeinventory control of license plates and other controlled items across yourentire distribution network including DMV branch offices, auto dealers andother agents. This web-based system tracks license plates and othercontrolled inventory items from production through issuance. Developed tointegrate with your legacy systems, PICS provides a seamless solution to thedaunting task of inventory control.

LexisNexis Risk Solutions BOOTH 419

Attendee Bag Cosponsor & Pre-Conference Email Blasts Sponsor

Kelly Tralongo | [email protected] 615-372-6853 | paymentsolutions.lexisnexis.com

Dale Brown | [email protected] | www.lexisnexis.com/risk

Karin Bradburn | [email protected] | www.lexisnexis.com/risk

LexisNexis® Risk Solutions is the leader in providing essential informationthat helps advance industry and society. LexisNexis Risk Solutions servescommercial organizations and government agencies and is comprised ofseveral affiliated corporations, each offering premier customer-focusedsolutions. For more information, visit risk.lexisnexis.com. LexisNexis®Payment Solutions, a division of LexisNexis Risk Solutions, helps automatepayments of fees, utility bills, license renewals, citations, monthly paymentsand much, much more. Services include online credit card/e-checkpayments, IVR phone payments, credit/debit payment at the counter,internal office system payments and payments by mail.

MagTek, Inc. BOOTH 204

John Stearns | [email protected] | www.magtek.com

Founded in 1972, MagTek® has been a leading manufacturer of secureelectronic devices for cards, checks and PINs. Today, MagTek applies strongencryption and magnetic stripe authentication using the MagneSafe™Security Architecture (MSA) to protect transactions from payment cards, IDcards and driver licenses. MagTek is also proud to announce the addition ofDrivers License Data Verification from AAMVA to its suite of services. Nowthe drivers license itself, and its data, can be verified in real time at anylocation.


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S Marquis ID Systems BOOTH 409

The Daily Drive Cosponsor & Jurisdiction Gift Bag Cosponsor

Mark Steigmeyer | [email protected] | www.marquis-id.com

MIDS is an American company providing solutions that are truly custom-designed to meet the individual needs of our customers. Our solutions arebased upon the latest technologies, providing superior performance andsecurity. We are a privately owned company, having no stockholders todictate our business plan. This approach allows us to make decisions thatare in the best interest of our customers, not investors. To find out moreabout the fastest growing DL/ID provider in North America, please contactus at the information above.

Mathtech, Inc. BOOTH 311

Steve Young | [email protected] | www.mathtechinc.com

System Modernization—Clear Directions for Project Success. Mathtech has afifty year tradition of successfully completing projects and workingcollaboratively with our clients. Mathtech has significant experience workingwith jurisdictions to plan and implement system modernizations. Ourconsultants help agencies define goals and create a vision for new businessprocesses and technology. We help define requirements, prepare RFPs,design enterprise architectures, develop Business and IT Strategic plans,implement databases and systems, and manage large projects. OurPMO/Oversight/IV&V team has helped many agencies successfully completecomplex projects. Contact us and we can share many lessons learned fromother projects.

MicrosoftRed Carpet Reception Cosponsor & Conference Program Ad Sponsor

John Biccum | [email protected] | www.microsoft.com

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader insoftware, services and solutions that help people and businesses realize theirfull potential.


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MorphoTrust USA BOOTH 215

The After Party Sponsor

Julie Zomar | [email protected] | www.morphotrust.com

MorphoTrust USA, the leading provider of identity solutions and services inthe U.S., is the trusted partner for providing complete DL and ID issuancesolutions to 42 of 50 states. For over 50 years, we have led the industry ininnovation through every major “first,” and remain firmly committed toproviding solutions that effectively verify individual identities, enable trustedtransactions, reduce fraud and enhance national security. Customer serviceis paramount and with MorphoTrust™ Complete MVA and MorphoTrust™Identity Fabric, we enable agencies to better communicate and collaboratewhile making significant advancements in staff efficiency and customerservice.

Motor Vehicle Network BOOTH 404

Brad Savage | [email protected] | www.mvnetwork.com

Motor Vehicle Network (MVN) provides customized information andentertainment to DMV customers waiting for service, without the use ofaudio. Viewed in high-definition on flat screen TVs, MVN is used as acommunications tool between DMV headquarters and their customerspromoting current safety initiatives, changes to regulations and officeprocedure information. With 20+ years working exclusively with DMVsnationwide, MVN has earned an outstanding reputation around the country.Through sponsorship underwriting, MVN installs, updates and maintains thesystem at no cost.

MV VeriSol BOOTH 100

Badge Holder Sponsor

Charlie Pecchio | [email protected], ext. 121 | www.mvverisol.com

MV VeriSol provides a comprehensive turnkey solution for real-time motorvehicle insurance verification. MV VeriSol’s Motor Vehicle InsuranceVerification software (MVIV™) performs both event-based verification(traffic stops, registrations, accidents, courts) and ongoing verification toidentify cancellations and gaps in coverage. MVIV performs onlineverification directly with insurance companies based on IICMVAspecifications and industry standards with enhancements and integration asrequired by each jurisdiction. MVIV can reduce the uninsured motorist rateby up to 80% while providing a positive cash flow for the jurisdiction. Eachjurisdiction has the flexibility to implement differently based on legislation,business rules, preferences, and budget.


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S NebuLogic Technologies, LLC BOOTH 114

Tuesday Morning Networking Break Sponsor & The Daily Drive Cosponsor

Nivas Nallanth | [email protected] | www.nebulogic.com

Established in 1995, NebuLogic Technologies is an ISO 9001:2008 CertifiedInformation Technology Company headquartered in Plano Texas, USA.NebuLogic is a leading global System Implementation and IntegrationCompany specializes in delivering comprehensive Service & SalesAutomation CRM and CX solutions. NebuLogic is experienced in deliveringEnterprise class, Hosted and SaaS based solutions in various businessverticals to customers worldwide. NebuLogic has developed numerousvalue-add components for faster, efficient and economical solutions.NebuLogic services include but not limited to 1) definition to deployment, 2)user training, 3) hosting, and 4) post-production support, and maintenanceservices.

NEC Corporation of America BOOTH 106

Keith Raderschadt | [email protected] | www.necam.com/biometrics

NEC has been at the forefront of defining leading-edge biometricidentification solutions for over 40 years. The NEC fingerprint/palm andfacial recognition technologies are ranked top in the tests carried out byNational Institute of Standards and Technology (NIST), commissioned by theU.S. Department of Homeland Security. Other testing also confirms thatNEC’s face recognition technology outperforms other systems in matchingaccuracy and speed, and is the most resistant to variants in ageing, race andpose angle. NEC has developed some of the world’s largest and mostcomplex identification projects for government including: national ID, e-passports, visas and residency permits, border control, law enforcementidentification and surveillance, drivers’ licenses and voter registration.

NEMO-Q BOOTH 216

David Myers | [email protected] | www.nemo-q.com

NEMO-Q is the industry leader in walk-in and appointment traffic for DMVfacilities. We serve our clients by equipping them with the necessaryhardware and software tools to handle their customer traffic and give themthe ability to accurately measure their throughput. By employing the latestand most innovative customer flow technologies, we deliver state-of-the-artsolutions at affordable prices. Our focus is to precisely understand ourcustomer’s requirements then develop cost-effective solutions that satisfyour client’s goals and objectives.Through our extensive design andimplementation processes, we are successful time and again in simplifyingthe way they handle their customer traffic.


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NICPrivate-Label Water Sponsor

Kellie Benoit Kerstetter | [email protected] | www.egov.com

NIC is the nation’s leading provider of self-funded government portals,mobile and online services, and secure payment processing solutions. Wehave built and manage more than 250 motor vehicle- and driver-relatedonline services in 29 states, including mobile and point-of-purchasesolutions that make it easy for constituents to interact with DMV agencies24/7/365 from any location. We use technology to simplify complexprocesses and reduce costs for government. Our proven self-funded solutiondelivers user-friendly services at no cost to DMV agencies. To learn more,visit www.egov.com.

Oberthur TechnologiesJurisdiction Gift Bag Cosponsor

Jim Zalnasky | [email protected] | www.oberthur.com/?lange=en

OT is a world leader in digital security solutions for the mobility space. OThas always been at the heart of mobility, from the first smart cards to thelatest contactless payment technologies which equip millions ofsmartphones. Present in the Payment, Telecommunications and Identitymarkets, OT offers end-to-end solutions in the Smart Transactions, MobileFinancial Services, Machine-to-Machine, Digital Identity and Transport &Access Control fields. OT employs over 6,000 employees worldwide,including 600 R&D people. With more than 50 sales offices across 5continents and 10 facilities, OT’s international network serves clients in 140countries.

OpSec Security, Inc. BOOTH 413

Greg Kinnear | [email protected] or 717-293-4110 | www.opsecsecurity.com

Alex Lewis | [email protected] or 717-293-4110 | www.opsecsecurity.com

OpSec is a recognized leader in providing security solutions. Our securityproducts protect major vehicle, personal identity and revenue collectionprograms throughout the world. Utilizing the latest overt, covert andforensic security technologies we protect against counterfeiting and forgery.Our leadership in vehicle and people ID products is well proven. Our latestoffering is SecureETag; the intelligent temporary tag. This product offersboth fraud prevention methods as well as real time information for LawEnforcement and full accountability. In addition our products are designedto offer an affordable visual security layer using sophisticated windshieldand plate authentication devices.


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Janet Luz | [email protected] | www.parsons.com

Parsons provides cyber security and data information protection solutions togovernment organizations – solutions that help identify, mitigate, preventand respond to issues such as data breaches and technical infrastructuresecurity. With more than 30 years of experience protecting governmentagencies’ sensitive information and critical infrastructure, Parsons suite ofcyber security and risk mitigation solutions has successfully helped ourclients avert threats, assess risk and respond to information breaches. Whiletraditionally known in the motor vehicle community as a successful andtrusted provider of safety inspection and emissions programs, Parsons hastremendous expertise in providing IT solutions to ensure that confidentialinformation and systems remain protected.

PolkFlash Drive and Download Center Sponsor

Audrey Robinson | [email protected] | www.polk.com

A premier provider of information and marketing solutions to automotiveand commercial vehicle manufacturers and dealers, automotive aftermarketcompanies, government agencies, insurance companies, and marketresearch firms. Polk collects and interprets global data and providesextensive automotive expertise to help customers understand their marketposition, identify trends, build brand loyalty, conquest new business andgain a competitive advantage. A privately held global firm, Polk is based inSouthfield, Michigan with operations in Australia, Canada, China, France,Germany, Italy, Japan, South Korea, Spain, the United Kingdom and theUnited States.

Qmatic Corporation BOOTH 309

John Wordingham | [email protected] | www.qmatic.com/us

A technology company that provides world-class Customer ExperienceManagement solutions, Qmatic helps state and local motor vehicle agenciesdramatically improve operational efficiencies and customer satisfaction. Ourpatented Customer Flow Management (CFM) methodology manages,monitors and plans the customer visit from pre-arrival to post-service. Ranging from small, single branch systems to more complex,multi-branch networks, Qmatic’s solutions also capture customer data ateach point of contact with a staff member or self-service touch point thatresult in real time, actionable business intelligence that help drive youroperations.


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Solutions Thru Software International BOOTH 315

Move Magazine Tip-On Cover Sponsor

Cori Cuthbertson | [email protected] | www.solutionsthrusoftware.com

With nearly 20 years of experience, Solutions Thru Software is the industry’sleading provider of computerized testing solutions and associated products.At STS, we put our customers first. We provide flexible, proven solutions tomeet your business needs. We pride ourselves on providing timely, efficientservice and reliable, user-friendly technology that increases productivity andsatisfaction in today’s busy work environments. Take a look at ourknowledge testing, road testing, and scheduling solutions and you will findtechnology designed and backed by people who truly commit to meetingyour needs.

Tech Mahindra Limited TABLETOP 15

Aman Sethi | [email protected] | www.techmahindra.com

Tech Mahindra, a USD 2.9 billion company with more than 88,000professionals, is providing software and services across 51 countries for over25 years. Tech Mahindra’s focus continues to be providing the best possiblesolutions to our Government and Commercial clients. Our industry focusedpractices are helping our customers save costs, improve process quality,increase productivity, and create satisfying experiences for all stakeholders.Public Sector Team has formed deep customer relationships withgovernments in many states and provinces, which Tech Mahindra supportsin the areas of Motor Vehicles, Public Budgeting, Grants Management, SAP,Document Management and Cloud solutions among others.

Tensator BOOTH 116

Darrell Zorn | [email protected] | www.tensator.com

Tensator is the global leader in the management of the customer journey forthe motor vehicle sector. Our product range includes advanced technologyofferings including Inline Greeter; Mobile App; Corporate TV; SMS hostedmodel; ticketing solutions and self-services systems. Our solutions work toimprove overall operational efficiencies, optimize staffing allocation whilepromoting effective service times, thus reducing abandonment rates andexceeding customer expectations.


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Bob Ball | [email protected] | www.transcore.com

A leader in the transportation industry since 1934, TransCore developsinnovative transportation solutions that deliver compelling value to ourcustomers. We specialize in Electronic Toll Collection Systems and TrafficManagement Systems. A pioneer in Open Road Tolling (ORT) and AllElectronic Tolling (AET), we design, build and maintain complete tollsystems, providing full-scale operations and maintenance services for almosthalf of all U.S. toll lanes. We also design and deploy traffic managementsystems for agencies across North America, and currently manage morethan 17,000 intersections across the globe. Visit us at www.transcore.comor follow us on LinkedIn.

U-Haul InternationalTraditional Past Presidents’/Chairs’ Salty Dog Breakfast Sponsor

Joe Cook | [email protected] | www.uhaul.com

Since 1945, U-Haul has been the choice for the do-it-yourself mover. Werent our distinctive orange and white U-Haul trucks, trailers and towingdevices as well as offer self-storage rooms through a network of company-operated moving centers and independent U-Haul dealers. U-Haulcustomers’ patronage has enabled the company to maintain the largestrental fleet in the do-it-yourself moving industry. The company providesindustry leading moving and storage boxes and an extended line of packingsupplies to protect customer possessions. U-Haul is also the largest installerof permanent trailer hitches in the automotive aftermarket.

Valid USA – ID Solutions BOOTH 401

Jim Marsh | [email protected] | www.validusa.com

Valid USA provides secure solutions for data, payment, identity, mobile, andtargeted brand messaging. Our job is to ensure seamless, secure solutions—whether it’s for big data, credit and debit cards, government issuedidentification, mobile financial services or targeted direct mail marketingmanagement. Whatever your goals, we can help make them happen.


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Waldale Irwin Hodson Group BOOTH 300

Paul Fussner | [email protected] | www.waldale.com

The Waldale Irwin Hodson Group, with five License Plate manufacturing andfulfillment sites located across both the United States and Canada, providesa wide range of products and services to both the License Plate and MotorVehicle communities. We use the most current industry ‘best practice’concepts to supply our North American jurisdictional customers with firstrate, quality products and superior customer service.

Z-Square Technology BOOTH 302

Dean Wormell | [email protected] | www.zsquaretech.com

Z-Square Technology offers comprehensive, highly flexible, cutting-edge,and cost effective secure credentialing, modernization, and driver testingsolutions. Our product offering includes America’s ID™ (AID), a fullycompliant Driver License and Identification Card system for the issuance ofsecure Driver’s License, Identity Cards, Voter Registration, and other identityproducts. Our next generation intelligent modernization system, AID-IMS™,is a commercial off the shelf solution, which provides complete financialprocessing and financial responsibility, hearing and violations, dealership andinspection stations management, inventory management, and interfaceswith internal and external systems. We also offer one of the leading drivertesting and scheduling system.

Zebra Technologies BOOTH 218

David Murphy | [email protected] | www.zebra.com

Zebra’s innovative card printing solutions offer security features for allcomponents of an advanced security card system, including cards, printribbons, laminates, printers and state-of-the-art software. Zebra’s longlasting, tamper resistant identification cards are difficult to counterfeit—customizable levels of security make protecting your ID cards easier, fasterand more economical.


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S Board of Directors

Chair

Jennifer L. Cohan

Director, Delaware Divisionof Motor Vehicles

Vice Chair

Mark D. Lowe

Director, Motor Vehicle Division,Iowa Department of Transportation

Secretary

Richard D. Holcomb

Director, Virginia Department of Motor Vehicles

Member-at-Large

Jean Shiomoto

Director, California Department of Motor Vehicles

Immediate Past International Chair of the Board

Stacey K. Stanton

Director, Arizona Motor Vehicle Division

Members

Patrick Fernan

Administrator, Wisconsin Division of Motor Vehicles

Robert Ide

Commissioner, Vermont Department ofMotor Vehicles

Kellee Irwin

Vice President, Insurance and DriverLicensing, Insurance Corporation of British Columbia

Tony Lawler

Director, Office of Property Tax, MississippiDepartment of Revenue

Robert G. Mikell

Commissioner, Georgia Department of Driver Services

Lieutenant Colonel Jack Miniard

Kentucky State Police

Kurt Myers

Deputy Secretary, Pennsylvania Departmentof Transportation, Driver and Vehicle Services

Michael Rankin

Registrar, Ohio Bureau of Motor Vehicles

Colonel Ron Replogle

Missouri State Highway Patrol

Ex-officio Members

Parliamentarian

Marcy Coleman

Deputy Chief of Legal Services, Rhode IslandDivision of Motor Vehicles

Treasurer

Brad L. Simpson

Director, Utah Division of Motor Vehicles

President and CEO, AAMVA

Anne S. Ferro


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Driver Standing Committee

Chair

Steve Monson, Colorado

Vice Chair

Glenn Jackson, North Dakota

Board Advisors

Robert G. Mikell, Georgia

Robert Ide, Vermont

Staff Liaison

Kevin Lewis, Director, Driver Programs,AAMVA

Members

Eric Alsvan, Pennsylvania

Christine Nizer, Maryland

Millicent N. Ford, Virginia

Michael Hogan, Tennessee

Mary Ford, Iowa

Steve Monson, Colorado

Janelle Goulet, British Columbia

Sean Adgerson, Maryland

Scott Vien, Delaware

Rick Khanna, Massachusetts

Frederick Williams, Kentucky

Ellen Marie Hess, Virginia

David Glasser, District of Columbia

David Patrick Fierro, Nevada

Mitchell Warren, Wisconsin

Law Enforcement StandingCommittee

Chair

Lieutenant Colonel Jack Miniard, Kentucky

Board Advisor

Colonel Ron Replogle, Missouri

Staff Liaison

Brian A. Ursino, Director, Law Enforcement,AAMVA

Members

Julie Baker, Florida

Lieutenant Cora L. Gentry, Arkansas

Pamela M. Goheen, Virginia

Darrin Grondel, Washington

Major Christopher Grotton, Maine

Lowell Harvey, Manitoba

Captain Malik A. Henderson, Missouri

Debra Hill, California

Inspector Joanne Elizabeth Keeping,Manitoba

Ramona Prieto, California

Captain Robert S. Sawyer, North Carolina

Kim Snook, Iowa

George Theobald, Georgia

Vehicle Standing Committee

Chair

Scott Clapper, Delaware

Vice Chair

Lisa Chism, Mississippi

Board Advisor

Richard D. Holcomb, Virginia

Staff Liaison

Catherine Curtis, Director,Vehicle Programs,AAMVA

Members

Philip Dacey, Maryland

Paul J. Steier, Iowa

Tammi Popp, Pennsylvania

Judy B. Johnson, Florida

David Brierton, Florida

Thomas A. McCormick, Vermont

Jeff Hudebine, Ontario

Linda Sitz, North Dakota

Stephen M. Tomassini, Pennsylvania

William Childress, Virginia

Jamie Bryan, Ohio

Terri L. Carter, Nevada

Amy C. Smith, Idaho

Past Presidents/Chairs

*Colonel E. Austin Baughman, Maryland,1933–34

*George R. Wellington, Rhode Island, 1934–35

*Lew E. Wallace, Iowa, 1935–36

*John Q. Rhodes, Jr., Virginia, 1936–37

*Ray Ingels, California, 1937–38

*Arthur W. Magee, New Jersey, 1938–39

*Mike Holm, Minnesota, 1939–40

*A.W. “Red” Bohlen, South Carolina, 1940–41

*Earl Snell, Oregon, 1941–42

*Carroll E. Mealey, New York, 1942–43

*John J. Nash, Illinois, 1943–44

*C.J. Joyner, Jr., Virginia, 1944–45

*Malcolm McEachin, Nevada, 1945–46

*Otto F. Messner, Pennsylvania, 1946–47

*Lee C. Richardson, Michigan, 1947–48

*M.C. Connors, Oklahoma, 1948–49

*Earl Newbry, Oregon, 1949–50

*H. Elmer March, Vermont, 1950–51

*Earl W. Merritt, Illinois, 1951–52

*Don McClaugherty, West Virginia, 1952–53

*Albert J. Veglia, California, 1953–54

*Harold I. Goss, Maine, 1954–55

*Robert B. Baillie, Manitoba, 1955–56

*Chester H. Lamb, Virginia, 1956–57

*Paul Mason, California, 1957–58

*Frederick N. Clarke, New Hampshire, 1958–59

David A. Bryan, Missouri, 1959–60

*H.E. Quarles, Jr., South Carolina, 1960–61

*William R. Bradley, Wyoming, 1961–62

*Lawrence V. Hashey, New Brunswick, 1962–63

*John F. Carlson, Iowa, 1963–64

*Edward Scheidt, North Carolina, 1964–65

*Vern L. Hill, Oregon, 1965–66

John R. Jewell, Maryland, 1966–67

James L. Karns, Wisconsin, 1967–68

*Colonel H.N. Kirkman, Florida, 1968–69

Douglas W. Toms, Washington, 1969–70

Will Bachofner, Washington, 1969–70

Vincent L. Tofany, New York, 1970–71

Claud R. McCamment, Kansas, 1971–72

*Joe W. Garrett, North Carolina, 1972–73

Raymond A. Jackson, Utah, 1973–74

*Richard E. McLaughlin, Massachusetts,1974–75

Ejner J. Johnson, Maryland, 1974–75

*George O. Stevens, Michigan, 1975–76

*Robert W. Townsley, Texas, 1976–77

Glen B. Craig, California, 1977–78

*Harry H.D. Cochrane, New Brunswick, 1978–79

James O. Peterson, Wisconsin, 1979–80

*Emory P. Austin, Jr., South Carolina, 1980–81

Frank A. Mansheim, Jr., Colorado, 1981–82

*Eugene P. Petit, Jr., Rhode Island, 1982–83

Richard M. Flynn, New Hampshire, 1982–83

Jon M. McCoy, Iowa, 1983–84

*J.M. “Bill” Penny, North Carolina, 1984–85

Larry E. Lunnen, Utah, 1985–86

Robert O.D. Thompson, District of Columbia,1986–87

Norbert K. Anderson, Wisconsin, 1987–88

*John J. Politz, Louisiana, 1988–89

A.A. (Del) Pierce, California, 1989–90

Patricia B. Adduci, New York, 1990–91

Joseph J. Pawlowski, Michigan, 1991–92

Donald E. Williams, Virginia, 1992–93

*Dee E. Hartman, Colorado, 1993–94

W. Marshall Rickert, Maryland, 1994–95

Gilbert L. Holmes, Indiana, 1995–96

Fredrick D. Porter, Arkansas, 1996–97

Jay N. Dulany, Alaska, 1997–98

Virginia C. Beecher, New Hampshire, 1998–99

Katherine Burke Moore, Minnesota, 1999–00

Martha Irwin, Tennessee, 2000–01

Alan Cockman, Saskatchewan, 2001–02

Betty Serian, Pennsylvania, 2002–03

Keith Kiser, North Dakota, 2003–04

Jerry Dike, Texas, 2004–05

Bonnie L. Rutledge, Vermont, 2005–06

Debra Hillmer, South Dakota, 2006–07

Glenn Turner, Florida, 2007–08

George Valverde, California, 2008–09

Charles O’Donnell, New Brunswick, 2009–10

Lynne B. Judd, Wisconsin, 2010–11

Michael D. Robertson, North Carolina, 2011–12

Stacey K. Stanton, Arizona, 2012–13


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MEmory P. Austin, Jr.

Former Regional and International President of AAMVA, Mr. Emory P. Austin,passed away Saturday, January 19, 2013. Born in Greenwood, SC, he was ason of the late Emory P. and Thelma Jones Austin. He graduated fromGreenwood High School in 1948 and attended Furman University inGreenville on a football scholarship. He was selected as a member of the1948 Shrine Bowl team. His education was interrupted in 1950 by the out-

break of the Korean War, during which he served three years in the US Air Force, of which twoyears were served in Japan. Upon his return to the US, he completed his education at theUniversity of South Carolina and remained a dedicated Gamecock fan.

Mr. Austin began his career with South Carolina Highway Department in 1954 as an hourlyemployee in the Motor Vehicle Division. He became Motor Vehicle Division Director in 1968 andalso served as principle liaison with the SC General Assembly. He was regional and internationalpresident of the American Association of Motor Vehicle Administrators (AAMVA). He was also amember of the American Association of State Highway and Transportation Officials and theNational Committee on Uniform Traffic Laws and Ordinances and was a charter member of theDepartment’s highway safety committee. He retired on June 30, 1986 after 34 years of publicservice and received the “Order of the Palmetto”, the state’s highest honor. The motor vehicledivision building on Shop Road was dedicated in honor of his service to the state. He continuedto enjoy athletics in his retirement and was an avid golfer.

He married Martha Anne Wiggins and had three sons, David “Matt”, Mike, and Mitch Austin,and five grandchildren. His wife Martha and son Matt predeceased him, but his two other sons,Mike and Mitch, live in the US (Mike in Columbia, SC and Mitch in Lexington).

Alaska

Sergeant Patrick Scott Johnson

Trooper Gabriel Rich

Arizona

James “Mike” Devine

Linda Dallas Gamble

Catherine LeBeau Hall

Sherrie Roxanne Miller

Steve M. Timarac

Arkansas

Alice O’Neal, Arkansas

California

Officer Juan Gonzalez

Officer Brian Law

Connecticut

Juan Navarro

Gus Roman

Maryland

George Weber

Patricia Iverson

Susan Weller

Rea Dimler

New York

Trooper Winston Martindale

Trooper William P. Keane

Trooper David Cunniff

Trooper Ross M. Riley

Trooper Christopher Skinner

Oregon

Stuart Ferguson

Keith Nardi

Jerry Prine

Grady Waxenfelter

Royal Canadian Mounted Police

Constable Fabrice GeorgesGevaudan

Constable Douglas Larche

Constable David Ross

Virginia

Joan M. Bellbaum

Jacklyn B. Butler

Brenda Carter

Lee Carter

Gary Crutchfield

James R. Getz

Carolyn E. Hammond

Irma N. Hardy

Althea Jonathan

Frances W. Lappin

Beverly Anne Lipscomb

Vera Morrison Carter Lyons

Virginia Moran

Howard W. Ranson

Evelyn L. Shuart

Grace Steffek

Betty Woolfrey

2014 Martha Irwin Awards for Lifetime Achievement in Highway Safety

Law Enforcement Category:

Colonel Michael Edmonson, Louisiana State Police

Colonel Michael Edmonson was appointed as the 25thSuperintendent of the Louisiana State Police in January 2008 byGovernor Bobby Jindal. He also serves as the Deputy Secretary ofPublic Safety Services and is responsible for an agency of more than2900 employees and a budget of nearly one-half billion dollars. Inhis role as Deputy Secretary, Edmonson oversees the LouisianaHighway Safety Commission, the Office of Management andFinance, the Office of Motor Vehicles, the Office of State FireMarshal, the Louisiana Oil Spill Coordinator’s Office, and the

Liquefied Petroleum Gas Commission. In the fall of 2012 upon the reelection of Governor Jindal,Edmonson was reappointed to the Governor’s Cabinet. Edmonson is a career state police officerhaving joined the organization in 1981. He earned his Bachelor of Criminal Justice in 1980 fromLouisiana State University. He also attended graduate school there and is a graduate of theprestigious FBI National Academy in Quantico, Virginia, and the FBI National Executive Institute. InSeptember of 2012, Edmonson assumed the General Chair position of the InternationalAssociation of Chiefs of Police – State and Provincial Police Section which represents the U.S.State Police agencies, RCMP, Canadian Provincial Police and Puerto Rico National Police.

Motor Vehicle Administration Category:

Mr. Robert Redmond, Senior Transportation Specialist, Federal Motor Carrier Safety Administration

Mr. Robert Redmond is the Federal Motor Carrier SafetyAdministration’s (FMCSA’s) national technical expert on theCommercial Driver’s License (CDL) program. He started his careerwith the U.S. Department of Transportation in 1971 in the FederalHighway Administration’s Office of Highway Planning. Before joiningthe former Office of Motor Carrier Safety in 1989, Mr. Redmondworked in the Federal Highway Administration’s Office of Planningfor over 15 years on national highway programs including theNational Ridesharing Program with over 200 grant projects. He has

worked on the development and implementation of the CDL program since its inception in 1986,first on detail to the Office of Motor Carrier Safety and then as a team leader in what is now theFederal Motor Carrier Safety Administration. His current responsibilities in the CDL programinclude rulemaking, interpretations, knowledge and skills testing, technical assistance, Statecompliance and fraud investigations.


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2013 IDEC Outstanding Examiner of the Year Award

Deborah Kay Gilley

Each year, The International Driver Examiner Certification (IDEC)Board announces one examiner that has gone above and beyond onhis or her duties as a driver’s license examiner. This year, TheAmerican Association of Motor Vehicle Administrators (AAMVA)presented the IDEC Outstanding Examiner of the Year award toKentucky Certified Driver Testing Administrator, Deborah Kay Gilley.Gilley has been employed by the state government for 35 years andhas worked for the Kentucky State Police for four years. She startedher career with the Kentucky State Police 10-77 as a dispatcher atPost 13. In 1980, she went to Post Clerk and Post 13 andtransferred into Driver Testing Branch 1-89. While she originally

retired from Driver Testing in 2008, she shortly returned in 2010 to continue her work and iscurrently serving the citizens of the Commonwealth as a Certified Driver Testing Administrator.

Having already received the Kentucky State Police Civilian Employee Award in 2006, heroutstanding efforts in the Kentucky Law Enforcement Community earned her the same award in2013. Later, she was selected as a 2013 IDEC Examiner of the Year award winner, and will nowbe receiving the 2013 IDEC Outstanding Examiner of the Year award.

Deborah Gilley has truly achieved excellence in adhering to the principles and recommendedpractices of driver examining. It is this and her high level of conduct in the field that makes herwell deserving of this award. Deborah Key Gilley is the daughter of Jewell & Harrison Stidham Jr.,now both deceased. She attended Hazard High School in Hazard, KY and graduated in 1976. Shelater went on to Hazard Community College, also in Perry County, and currently resides inPrestonsburg, Kentucky in Floyd County.

2014 Public Affairs and Consumer Education (PACE) Awards

Division I – Print and Electronic Publications

Ontario Ministry of Transportation – Official MTO Driver Handbook Series, an updated, redesignedseries of guides that provides drivers with the basic information they need about learning to drivein Ontario: the rules of the road, safe driving practices and how to obtain a license to drive a car,van, truck, bus, airbrake or motorcycle.

Division II – Advertising

Société de l’assurance automobile du Québec – 2013 Impaired Driving Campaign – If You Drink,Don’t Drive, a TV commercial raising public awareness about the factors that can affect a person’sability to drive—like alcohol, drugs and medication—and the consequences of those behaviors.

Division III – Special Events

Société de l’assurance automobile du Québec – Victimes du silence (Victims of Silence), acampaign encouraging passengers to speak up about dangerous driving. The campaign’s videomessages were featured on 3D screens hidden behind a portable set-up—a one-way mirror and asink—placed in rest rooms in colleges.

Division IV – Video

Ontario Ministry of Transportation – Online Winter Driving Videos, promoting safe andresponsible winter driving practices and raising awareness of winter maintenance procedures inOntario.

Division V – Writing/Media Relations

California Department of Motor Vehicles – DMV Investigators Bust Unlicensed Car Dealer on TodayShow, showcasing the DMV’s efforts in combating odometer fraud and explaining howconsumers can protect themselves.

Division VI – Graphic Design

Michigan Department of State Office of Communications – Motorcycle Safety Awareness: Be Seen,encouraging motorcyclists to be seen by other motorists by using high-visibility gear.

Division VII – Websites/Technology

Virginia DMV – Virginia DMV Mobile Apps, which helped the DMV secure a foothold in theemerging mobile web universe that allows the DMV to meet customer demand for service andcontent on mobile devices.


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Back cover photo credit: Isaac Kittleson