1

RESULTS4th QUARTER

2018

2

MAIN

HIGHLIGHTS

33

FINANCIAL HIGHLIGHTS 2018

Recurring Net Income:

R$21.6 billion+13.4% YoY*

Operating Income:

+24.9% YoY*

Annualized Return on Average Equity (ROAE):

19.0%+90 bps YoY*

Delinquency ratios over 90 days

Reduction of 10 bps QoQ

and 120 bps YoY*

Tier I Capital

+150 bps QoQ and+60 bps a./a.*

Expanded Loan Portfolio:

R$531.6 billion+1.6% QoQ and+7.8% YoY*

* Annual comparison 12M18 / 12M17

44

HIGHLIGHTS

Meu Doutor Novamed

BIA Bradesco Inteligência Artificial

(Artificial Intelligence)

Better userexperience with a

huge business/salespotential

Capital Tier

Ágora

Redesigned positioningand technological

environment

New Segmentation

Both High Income andCorporate with a high

level of expertise

AdministrativeReorganization

Greater synergy andfaster communication

between different areas

Next

Established to complement

Bradesco’s ecosystem of

solutions

9 strategicallypositioned medical

centers

Its growth is a result ofa Strong Profit Earning output

Rebranding

The new design reinforceour connection with

clients

55

NEW STRUCTURE AND SEGMENTATION

Greater synergy between areas

Staff deployment and career

development remain at the center of

our culture

Focus on different businesses in the

company

Increasingly customized relationship

with clients

The new segmentation strategy seeks to increase loyalty and clientrelationships

NO

N-A

CC

OU

NT

HO

LDER

S

Company *Individual

BRADESCO EXPRESSO AND SERVICE POINTS

InvestmentBanking,

Wholesale, Private andInternational

Area

Retail,

Credit,

Cards, Data

Management

and Support

FInances,

Risks, IT, HR

and Support

Treasury,

High Income

and Wealth

Management

PRIVATE BANK

Minimum investments

of R$5 million

PRIMEMonthly income of R$10

thousand or minimuminvestments of R$100 thousand

EXCLUSIVEMonthly income between R$4,000

and R$10,000 or minimuminvestments of R$40 thousand

CLASSICMonthly income up to

R$4,000

LARGE CORPORATERevenue above R$4 billion

CORPORATERevenue between R$500 millionand R$4 biliion

CORPORATE ONERevenue between R$30 andR$500 million

EMPRESAS E NEGÓCIOSRevenue up to

R$30 million

*Annual Revenue.

66

CUSTOMER EXPERIENCE

NPS GROWTH(2017 TO 2018)

Assistance and Innovation focused

on customer’s needs

Understanding what adds value to

the customer

More agility and comfort to the

user

Portfolio of appropriate and

diversified products

Larger offer of products and

services via digital channels

More assertive sales through our

“SMART” CRM

Mapping and understading of the

Journeys of different customers

Customer’s life made easier

77

BIA|BRADESCO ARTIFICIAL INTELLIGENCE

MULTIPLATFORMBradesco App, Next

App, WhatsApp,

Google AssistantBIA CUSTOMERS customer service

BIA BRANCHemployees’ assistance

90% accuracy in

answers

LARGEST IBM-

WATSON banking

implementation in theworld

8.3 MILLION customers have

already tried BIA

73.2 MILLION interactions

BIALeading Bank in

artificial intelligence

88

0.1

5.2

3T18 4T18

DEC16 DEC18

Wire TransferIndividuals 63% 79%

Companies 96% 98%

Credit TransferDocument/Express Wire

Transfer

Individuals 81% 88%

Companies 96% 98%

PaymentsIndividuals 40% 68%

Companies 98% 99%

IndividualsNo. of digital account holders (in million)

CompaniesNo. of digital account holders (in million)

1.21.1

1.0

14.112.611.2

DIGITAL IN NUMBERS

Checking

Accounts54%

DIGITAL

28.3

MM15.3 MM

DIGITAL

100131

214

100

174

308

Individuals

Companies

63%31%

77%74%

Loans Authorized by

Mobile and Internet (100 basis)

Transactions via Mobile

and Internet (%)*

NEXT

* Transactions made via Mobile and Internet / Transactions made via all channels

Dec/18Dec/17Dec/16

Dec/18Dec/17Dec/16

Clients

37.5 Thousand

500 Thousand

JAN/18 DEC/18 DEC/19

1.5 million

Source77%

Non Bradesco Checking

accounts holders

CHURN <1.5%

Dec/18Dec/17Dec/16

Dec/18Dec/17Dec/16

Interactions (in million)

+480 thousand Clients had already

interacted with BIA via WhatsApp

BIA at Bradesco WhatsApp

Checking Accounts

opened via Bradesco APP:

78 thousand

99

FOCUS ON EFFICIENCY

Service Network Optimization:

• Adjustments in the size of the Branch

Network

• Transitioning from Branches

to a Service Network approach

• Fine tuning of the Segmentation

• Increase in the efficiency of the Branch

Network

• Investments in Digital Channels

Digital Platforms

• 40% higher customer profitability than in

Branches

• +125% YoY in the customer base

platforms

• Expected to triple the number of digital

platforms in 2019

12.213.7 15.3

2016 2017 2018

Digital CustomersIn million

12%12%

4Q 16 4Q 17 4Q 18

Administrative expenses R$ Branches

1010

INSURANCE

Lower

Claims Ratio

YoY

New group of Funds

and Pension Portfolio

Pension Plan distribution integrated

with the bank’s Investment Platform

Management + Products and ServicesCustomer

Experience

Assistance Services

via Bia

Google Assistent

WhatsApp

Broadening of the Digital

Services

+ 1 million downloadsMedical clinic chain with the highest

quality and in company model, with

outpatient care inside the companies

GOAL: 22 MEDICAL CENTERS

Pricing Models

improvement

Speed up of the

Digitization and

Dematerializationprocesses

The lowest combined ratio in

the last 10 years

1111

BRADESCO BROKERAGE HOUSE & ÁGORA

New technological platform Ágora, fully

redesigned

New Bradesco Trading AppPresential and Remote Experts

A Complete InvestmentPlatform

Pioneer among brokerage houses

associated to banks to exempt custody

fees for investments in Brazilian Treasuries

Reconsideration of charged fees

Bradesco Brokerage House is the first one

to reward clients with points

Partnership with Livelo

•Macro analysis and coverage of over

120 companies

•Profitability of recommended portfolios higher than Ibovespa

Independent Research

1.3 millionclients (Prime + Private)

300 thousandbrokerage house clients

400 R$ billionAuM + AuC

POTENTIAL MARKET

1212

Bradesco’s added value reached

R$61 billion in 2018, which is

distributed as follows:

Profit reinvestment Dividends / IoC

(paid / provisioned)

Government

contribution

Work

remuneration

Fundação Bradesco is a non-

profit private-sector institution that, since

1956, promotes inclusion and social

development through education, culture

and sports

Return on third-party

capital (Rentals)

ADDED VALUE TO SOCIETY

+94 kstudents

benefited

23.4%

28.9%

12.0%

33.7%

2.0%

R$607 millioninvested in activities

Main numbers of 2018:

13

FINANCIAL RESULTS4th QUARTER2018

14

R$ MILLION

RECURRING INCOME STATEMENT 4Q18 12M18 4Q18 x 3Q18 4Q18 x 4Q17 12M18 x 12M17

NET INTEREST INCOME 16,781 63,300 6.6 6.1 0.3

EXPANDED ALL (3,685) (14,526) 4.9 (31.8) (29.6)

GROSS INCOME FROM FINANCIAL INTERMEDIATION 13,096 48,774 7.0 25.8 14.9

Income from Insurance (1) 2,119 7,838 6.0 13.1 15.4

Fee and Commission Income 8,384 32,406 3.9 4.0 5.2

Operating Expenses (Personnel + Administrative) (10,619) (40,277) 5.1 3.9 1.7

Other Operating Income / (Expenses) (2) (4,376) (15,896) 15.7 19.9 12.4

OPERATING INCOME 8,604 32,845 2.1 32.9 24.9

Income Tax / Social Contribution and Non-Operating

Income / Non-controlling interests in subsidiaries(2,774) (11,281) (6.2) 72.1 55.2

RECURRING NET INCOME 5,830 21,564 6.6 19.9 13.4

SHAREHOLDERS' EQUITY 121,121 121,121 4.7 9.7 9.7

ASSETS 1,386,010 1,386,010 2.2 6.8 6.8

ROAE 19.7% 19.0% 0.7 p.p. 1.7 p.p. 0.9 p.p.

ROAA 1.7% 1.6% 0.1 p.p. 0.2 p.p. 0.1 p.p.

VARIATION%

(unless otherwise stated)

RECURRING INCOME STATEMENTTOTAL ASSETS, SHAREHOLDERS’ EQUITY AND RETURNS

(1) Income from Insurance, Pension Plans and Capitalization Bonds = Retained Premiums from Insurance, Pension Plans and Capitalization Bonds (-) Variation in technical reserves for Insurance, Pension

Plans and Capitalization Bonds (-) Retained Claims - Capitalization Bond Draws and Redemptions (-) Insurance Plan, Pension Plan and Capitalization Bond Selling Expenses; and

(2) Includes Equity in the earnings (losses) of unconsolidated and jointly controlled subsidiaries and tax expenses.

15

QUARTELYROAE

19.7%

19.0%

18.4%18.6%

18.0%18.0%18.1%18.3%

4Q3Q2Q1Q184Q3Q2Q1Q17

16

100 95 118 108

137

4Q17 1Q18 2Q 3Q 4Q

37.5%

27.4%

100 103 106 114

123

4Q17 1Q18 2Q 3Q 4Q

23.3%

8.0%

LOAN ORIGINATION PER BUSINESS DAYEARMARKED AND NON-EARMARKED LOANS

Note: Does not include sureties and guarantees, debentures, foreign exchange products and limits.

Base 100 Base 100

INDIVIDUALS COMPANIES

17

R$ MILLION Q-o-Q Y-o-Y

COMPANIES 336,892 337,272 317,462 (0.1) 6.1 63.4

Large Corporates 235,329 238,896 225,248 (1.5) 4.5 44.3

Micro, Small and Medium-Sized Enterprises 101,563 98,376 92,214 3.2 10.1 19.1

INDIVIDUALS 194,723 186,159 175,469 4.6 11.0 36.6

Payroll-deductible Loans 50,932 48,572 43,968 4.9 15.8 9.6

Real Estate Financing 38,284 37,051 33,687 3.3 13.6 7.2

Credit Cards 35,850 33,150 34,437 8.1 4.1 6.7

CDC / Vehicle Leasing 23,696 22,643 20,784 4.7 14.0 4.5

Personal Loans 19,874 19,247 16,877 3.3 17.8 3.7

Others 26,087 25,496 25,716 2.3 1.4 4.9

EXPANDED LOAN PORTFOLIO - TOTAL 531,615 523,431 492,931 1.6 7.8 100.0

1.8 6.7

SEPT18

WITHOUT EXCHANGE VARIATION

DEC18 DEC17

VARIATION% % IN RELATION

TO TOTAL

DEC18

EXPANDED LOAN PORTFOLIO

18

12.1% 11.7% 11.8% 11.4% 11.2%

6.8% 6.6% 6.1% 6.2% 6.4%

4Q17 1Q18 2Q 3Q 4Q

Quarterly average interest-earning credit intermediation Quarterly average interest-earning portion NIM

R$ MILLION4Q18 3Q18 4Q17 12M18 12M17 4Q18 x 3Q18 4Q18 x 4Q17 12M18 x 12M17

NII - INTEREST - EARNING PORTION 16,523 15,583 15,661 62,578 62,775 6.0 5.5 (0.3)

Credit Intermediation 12,339 12,323 12,129 48,479 49,546 0.1 1.7 (2.2)

Insurance 1,352 1,193 1,460 5,059 5,637 13.3 (7.4) (10.3)

ALM / Other 2,832 2,067 2,072 9,040 7,592 37.0 36.7 19.1

NII - NON-INTEREST - EARNING PORTION 258 166 152 722 327 55.4 69.7 120.8

NET INTEREST INCOME 16,781 15,749 15,813 63,300 63,102 6.6 6.1 0.3

Net Credit Intermediation 8,654 8,811 6,724 33,953 28,902 (1.8) 28.7 17.5

VARIATION%

NET INTEREST INCOME

19

8.3%

7.2%6.8% 6.6%

6.1%

5.2%

4.46% 4.25%

6.7%6.2%

5.8% 5.5%5.1%

4.8% 4.66%4.43%

5.6%4.9% 4.8% 4.7% 4.4%

3.9% 3.63% 3.51%

2.3%1.5% 1.8% 1.9% 2.0% 1.7% 1.47% 1.46%

Mar17 June Sept Dec Mar18 June Sept Dec

DELINQUENCYRATIO – OVER 90 DAYS

+90

Micro, Small and Medium-Sized Enterprises Individuals Total Large Corporates

20

0.4 0.4 0.8 0.8 0.3 0.2 0.3 0.2

4.9 5.0 3.8 4.6

3.6 3.2 3.2 3.4

5.3 5.4

4.6 5.4

3.9 3.4 3.5 3.7

4.2% 4.4%3.8%

4.4%

3.2%2.7% 2.7% 2.8%

1Q17 2Q 3Q 4Q 1Q18 2Q 3Q 4Q

Impairment of Financial Assets ALL, Loan Recovery, Granted Discounts and Others Expanded ALL / Expanded Loan Portfolio (Annualized)

6.7 5.2 5.0 5.1 4.4 3.9 4.0 4.5

5.9 6.5 5.0 5.4

4.6 4.4 4.9 4.5

88%

125%

100%106% 105%

112%121%

100%

1Q17 2Q 3Q 4Q 1Q18 2Q 3Q 4Q

NPL Creation - 90 days Recurring ALL Expenses (Gross) Recurring ALL Expenses (Gross) / NPL Creation 90 days

NPL CREATION AND ALLOWANCE FOR LOAN LOSSES (ALL) EXPENSES

NPL Creation >90 days x ALL Expenses Recurring

Expanded ALL / Expanded Loan Portfolio

R$ BILLION

21

COVERAGE RATIO OVER 90 DAYS

3.5% 3.7%3.1% 2.6%

2.6%

4.7% 4.4%

3.9%3.6%

3.5%

5.5% 5.4%

4.7% 4.5%4.2%

9.9% 9.6%9.0% 8.8% 8.6%

211.4% 219.3%230.0%

243.4% 245.3%

Dec17 Mar18 June Sept Dec

Net losses in 12 months 90-day delinquency ratio E-H Non-Performing Loans

Total Provision Coverage Ratio over 90 days

22

R$ MILLION 4Q18 3Q18 4Q17 12M18 12M17 4Q18 x 3Q18 4Q18 x 4Q17 12M18 x 12M17

Card Income 2,949 2,865 2,949 11,365 11,025 2.9 - 3.1

Checking Account 1,843 1,814 1,727 7,170 6,658 1.6 6.7 7.7

Asset Management 974 1,008 944 3,983 3,731 (3.4) 3.2 6.8

Loans 841 728 761 3,094 2,984 15.5 10.5 3.7

Collections and Payments 599 602 613 2,431 2,376 (0.5) (2.3) 2.3

Consortium Management 455 435 389 1,685 1,526 4.6 17.0 10.4

Custody and Brokerage Serv ices 266 233 226 989 878 14.2 17.7 12.6

Underwriting / Financial Adv isory Serv ices 227 179 245 815 801 26.8 (7.3) 1.7

Others 230 208 208 874 831 10.6 10.6 5.2

TOTAL 8,384 8,072 8,062 32,406 30,810 3.9 4.0 5.2

VARIATION%

FEE AND COMMISSION INCOME

23

R$ MILLION 4Q18 3Q18 4Q17 12M18 12M17 4Q18 x 3Q18 4Q18 x 4Q17 12M18 x 12M17

PERSONNEL 5,224 5,006 4,878 19,986 19,500 4.4 7.1 2.5

Structural 4,189 4,064 4,025 16,037 16,063 3.1 4.1 (0.2)

Non-Structural 1,035 942 853 3,949 3,437 9.9 21.3 14.9

ADMINISTRATIVE 5,395 5,093 5,340 20,291 20,122 5.9 1.0 0.8

TOTAL 10,619 10,099 10,218 40,277 39,622 5.1 3.9 1.7

VARIATION%

OPERATING EXPENSES

98,808 98,159 98,605

4,749 4,652 4,617

Dec17 Sept18 Dec18

Employees Branches

Dec18 x Dec17

446 (203)

(35) (132)

Variation(In Quantity)

Dec18 x Sept18

24

R$ MILLION 4Q18 3Q18 4Q17 12M18 12M17 4Q18 x 3Q18 4Q18 x 4Q17 12M18 x 12M17

Life and Pension Plans 9,659 8,172 12,394 35,400 40,647 18.2 (22.1) (12.9)

Health 6,574 6,369 6,041 25,267 23,660 3.2 8.8 6.8

Auto/P&C and DPVAT 1,385 1,504 1,296 5,693 5,930 (7.9) 6.9 (4.0)

Capitalization Bonds 1,569 1,543 1,461 6,208 6,052 1.7 7.4 2.6

OVERALL INCOME 19,187 17,588 21,192 72,568 76,289 9.1 (9.5) (4.9)

FINANCIAL ASSETS 286,518 279,870 272,612 286,518 272,612 2.4 5.1 5.1

TECHNICAL PROVISIONS 258,755 254,653 246,653 258,755 246,653 1.6 4.9 4.9

SHAREHOLDERS' EQUITY 33,065 31,659 32,665 33,065 32,665 4.4 1.2 1.2

NET INCOME 1,782 1,462 1,407 6,389 5,534 21.9 26.7 15.4

ROAE 22.3% 18.2% 19.4% 20.0% 19.1% 4.1 p.p. 2.9 p.p. 0.9 p.p

VARIATION%

INCOME FROM INSURANCE, PENSION PLANSAND CAPITALIZATION BONDS

25

73.7%

76.6%75.0%

74.0%75.1%

73.8%72.4%

70.4%

1Q17 2Q 3Q 4Q 1Q18 2Q 3Q 4Q

Claims Ratio

85.2%86.6% 86.2% 86.1% 85.3% 84.8% 84.1%

80.8%

1Q17 2Q 3Q 4Q 1Q18 2Q 3Q 4Q

Combined Ratio

INSURANCE, PENSION PLANS AND CAPITALIZATION BONDSNET INCOME, CLAIMS RATIO AND COMBINED RATIO

R$ MILLION

6.1%

11.9%

100.9%

6.9%481 514469 942

1,1791,319

3,405

3,614

5,5346,389

12M17 12M18

Net Income

Life and Pension Plans Auto/P&C and DPVAT

Health Capitalization Bonds

15.4%

26

12.2 0.8 0.6

12.3

0.8 0.4

(0.3)

Sept18 Net Income 4Q18 Asset ValuationAdjustments

Interest on

Shareholders’ Equity

Basel Ratio Tier I -Dec18

Issuance of AdditionalCapital (1)

Dec18

Changes in the Tier I Ratio in the Quarter

11.4

0.81,41.4

13.7

12.3

13.1

BIS RATIO

Additional CapitalCommon Equity

%

(1) Reduction related to the change in the schedule for applying deductions on the prudential adjustments that is now 100% in 2018 (80% in 2017).

15.3 16.7

17.7 17.1 15.9

14.9 16.8

17.8

3.3 4.2 4.3 4.0 3.5 3.5 4.5 4.2

11.2 11.6 12.5 12.3 11.6 10.6

11.4 12.3

0.8 0.9

0.9 0.8 0.8

0.8 0.8 1.4

Mar17 June Sept Dec Mar18 (1) June Sept Dec

Total Ratio Tier II Common Equity Additional Capital

12.012.5

13.4 13.112.4 11.4

12.213.7

Tier I

Tier II

(1) We issued subordinated perpetual debts in the amount of R$ 4.2 billion in 4Q18, which were approved and authorized by the Bacen to compose the tier I as an additional capital.

27

RECLASSIFICATION AS OF 1Q19

x

FINANCIAL MARGIN 63,300 (5,283) (2,261) 55,756

EXPANDED ALL (14,526) - (229) (14,755)

GROSS INCOME FROM FINANCIAL INTERMEDIATION 48,774 (5,283) (2,490) 41,001

INCOME FROM INSURANCE, PENSION PLANS AND

CAPITALIZATION BONDS7,838 5,283 - 13,121

FEE AND COMMISSION INCOME 32,406 - 208 32,614

PERSONNEL EXPENSES (19,986) - - (19,986)

OTHER ADMINISTRATIVE EXPENSES (20,291) - - (20,291)

TAX EXPENSES (7,200) - - (7,200)

EQUITY IN THE EARNINGS (LOSSES) OF UNCONSOLIDATED

AND JOINTLY CONTROLLED SUBSIDIARIES195 - - 195

OTHER OPERATING INCOME / (EXPENSES) (8,891) - 2,282 (6,609)

OPERATING INCOME 32,845 - - 32,845

NON-OPERATING INCOME (21) - - (21)

INCOME TAX / SOCIAL CONTRIBUTION AND

NON-CONTROLLING INTERESTS IN SUBSIDIARIES(11,260) - - (11,260)

RECURRING NET INCOME 21,564 - - 21,564

R$ MILLIONInsurance Net

Interest Income

Other Operating

Income / Expenses

Reclassified Recurring

Income Statement

12M18

Reclassificações

Recurring Income

Statement

28

Expanded Loan Portfolio 3% to 7%7.8%

a

NII - Interest-Earning Portion -4% to 0% -0.3% a

Fee and Commission Income 4% to 8% 5.2% aOperating Expenses

(Administrative and Personnel Expenses)-2% to 2% 1.7% a

Insurance Premiums 2% to 6% -4.9% r

Expanded ALL - R$ billions R$13 to R$16 R$ 14.5 a

DISCLOSED ACTUAL

(6.7% w ithout ex change variat ion)

GUIDANCE

20192018

(1) It includes the financial income of the operation. The new way of presenting the guidance better

reflects the performance in the insurance activities.

Expanded Loan Portfolio 9% to 13%

Financial Margin 4% to 8%

Fee and Commission Income 3% to 7%

Operating Expenses

(Administrative and Personnel Expenses) 0% to 4%

Income from Insurance, Pension Plans

and Capitalization Bond(1)

5% to 9%

Expanded ALL - R$ billion R$11.5 to R$14.5

29

THANK YOURESULTS4th QUARTER

2018

30

ADDITIONAL SLIDESRESULTS4th QUARTER

2018

31

RECURRING NET INCOME X BOOK NET INCOME

R$ MILLION4Q18 3Q18 4Q17 12M18 12M17

RECURRING NET INCOME 5,830 5,471 4,862 21,564 19,024

NON-RECURRING EVENTS (750) (462) (1,069) (2,479) (4,365)

- Goodwill amort izat ion (Gross) (375) (381) (600) (1,976) (2,302)

- PDVE (Special Voluntary Severance Program Scheme) - - - - (1,262)

- Impairment of Non-Financial Assets(1) (514) - (278) (514) (325)

- Reversal of Complementary Reserve for Coverage (2) 288 - - 288 -

- Other (3) (149) (81) (191) (277) (476)

BOOK NET INCOME 5,080 5,009 3,793 19,085 14,659

(1) In the 4Q18 and in 2018, it is substantially composed by impairments of: (i) softwares, in the amount of R$212 million; (ii) goodwill of investments, in the amount of R$59 million; (iii) real state, in the amount of R$33 million; and (iv)

hardware/equipment, in the amount of R$19 million;

(2) Provision fully reversed in compliance with SUSEP Circular No. 517/15 and its amendments; and

(3) In 2018, it refers to: (i) in 4Q18: tax incentives, totaling R$79 million; (ii) in 3Q18: “Concilia Rio” – program of debt settlement regarding municipal taxes (ISS, IPTU, ITBI, etc.) of the city of Rio de Janeiro, in the amount of R$40 million;

and (iii) contingent liabilities. Besides contingent liabilities, it includes in 2017: (i) in 4Q17: (a) special tax regulation program – PERT, totaling R$49 million and (b) program of incentivized spread payment – PPI, totaling R$ 62million; (ii)

in 3Q17: (a) special tax regulation program – PERT, totaling R$192 million, (b) opening of capital (IPO) IRB, in the amount of R$149 million, and (c) reversion of the tax provision related to social security contributions – Odontoprev,

totaling R$101 million ; and (iii) in 2Q17, regulatory change in Cielo totaling R$210 million.

32

R$ MILLION Q-o-Q Y-o-Y

Individuals 193,732 185,249 174,537 4.6 11.0

Companies 213,953 213,755 195,542 0.1 9.4

TOTAL LOAN PORTFOLIO - BACEN 407,685 399,004 370,079 2.2 10.2

Sureties and Guarantees 72,871 71,462 78,867 2.0 (7.6)

Debentures and Promissory Note 45,883 47,479 39,980 (3.4) 14.8

Other (1) 5,176 5,486 4,005 (5.7) 29.2

TOTAL EXPANDED LOAN PORTFOLIO 531,615 523,431 492,931 1.6 7.8

1.8 6.7WITHOUT EXCHANGE VARIATION

SEPT18 VARIATION%

DEC18 DEC17

LOAN PORTFOLIO BACEN X EXPANDED

(1) It considers letter of credit, advances of credit card receivables and co-obligation in the assignment of CRI and rural credit.

33

NPL CREATION90-DAYS BY PORTFOLIO

NPL Creation Write-offs NPL Creation / Loan Portfolio – As defined by the Central Bank

5.1 4.4 3.9 4.0 4.5 5.4 5.4 4.9 4.9 4.7

1.4%1.2%

1.0% 1.0%1.1%

4Q17 1Q18 2Q 3Q 4Q

0.5 0.6 0.3 0.6 0.6 0.4 0.5 0.5 0.8 0.7

0.4% 0.5% 0.3% 0.5% 0.5%

4Q17 1Q18 2Q 3Q 4Q

2.0 1.3 1.1 0.8

1.3 2.0 1.8 1.7

1.3 1.3

2.4%1.6%

1.2% 0.9%1.4%

4Q17 1Q18 2Q 3Q 4Q

2.6 2.5 2.5 2.6 2.6 3.0 3.1 2.7 2.7 2.6

1.5%

1.4% 1.4% 1.4%

1.3%

4Q17 1Q18 2Q 3Q 4Q

R$ BILLION

‘

TOTAL LARGE CORPORATES

MICRO, SMALL AND MEDIUM-SIZED ENTERPRISES INDIVIDUALS

34

RECURRING NET INCOME ANDEARNINGS PER SHARE

32% 32%

30%29%

9%9%

29%30%

19,024

21,564

2.84

3.22

12M17 12M18

13.4%

30% 35% 31%

31%30% 28%

10%

8% 10%29%

27% 31%4,862

5,471 5,830

2.84

3.08 3.22

4Q17 3Q18 4Q18

19.9%

6.6%

(1) In the last 12 months - Shares were adjusted in accordance with bonuses and stock splits in the periods.

Credit Intermediation Fees Insurance Earnings per Share – R$ (1)Securities/Others

35

EFFICIENCY(1) AND OPERATING COVERAGE RATIOS

50.5% 50.2% 51.0% 50.6% 51.8%

72.0% 70.8% 69.1% 67.7% 66.0%

40.8% 40.9% 41.0% 40.8% 40.7%

77.8% 78.8% 80.3% 80.5% 80.5%

50.0% 50.3% 50.6% 50.6% 50.9%

4Q17 1Q18 2Q 3Q 4Q

Quartely ER

12-month risk-adjusted ER

12-month ER (Previous Criteria)

12-month - Operating coverage ratio (Fee and Comission Income / Administrative and Personnel Expenses)

12-month ER

(1) New ER calculation = (Personnel Expenses + Administrative Expenses + Other net revenue operating expenses) + (Expenses with ALL (Expanded) - Risk-adjusted / (Financial Margin + Fee and Operating Income + Insurance results + Equity income of Affiliated Companies + Tax Expenses).

36

RENEGOTIATEDPORTFOLIO

Allowance for Loan Losses as a % of the Total Renegotiated Portfolio

90-day delinquency ratio

Renegotiated Portfolio – R$ billion Renegotiated Portfolio (Excluding Loans from Write-offs) – R$ billion

Total Renegotiated Portfolio / Loan Portfolio

17.2 16.5 17.2 17.5 17.2

13.0 12.3 12.9 12.3 12.1

76.5% 76.4% 77.6% 78.0% 78.3%

4.6% 4.4% 4.4% 4.4% 4.2%

24.7% 24.6%21.8% 21.4%

19.6%

Dec17 Mar18 June Sept Dec

37

RESULTS4th QUARTER

2018