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Complimenting Reforms Bottom-up Through Improved Operationalization & Engaged Local Ecosystem
ORGANIZER Focus: Power Distribution | Water Distribution | Waste Water
13th Feb 2014
CO-ORGANIZER
Conference and Awards 2014 Post Event Report
KEY SPONSORS
ASSOCIATE PARTNERS
PARTNERS TO UTILITIES
BEST PRACTICE SHOWCASE PARTNER
IUKAN 2014 / Post Event Report
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IUKAN 2014 PARTNERS
ACADEMIC PARTNER
DEVELOPMENT FINANCE RESEARCH
PARTNER
POLICY RESEARCH PARTNER
POWER MARKET ANALYTICS
PARTNER
EE PARTNER
POWER QUALITY PARTNER
SMART GRID INDUSTRY PARTNER
OUTREACH PARTNER
DIGITAL PARTNER
MEDIA PARTNERS INDUSTRY OUTREACH PARTNER
IUKAN 2014 / Post Event Report
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AGENDA: POWER DISTRIBUTION TRACK Panel 1: Challenges & best practices in stabilizing Operations & driving projected Loss reductions in early years
The panel shared the best execution practices learnt by leading private operators and also deliberated on building the right KPIs to monitor overall business performance, to avoid any surprise deviations from planned loss reduction trajectory and build revenue assurance. This expert panel laid the road-map for expediting loss reduction and hence improving viability of Franchisee and variant PPP models.
Mr. Sunil Wadhwa CEO, IL&FS Energy
(Moderator)
Mr. Jagdish
Chelaramani BU Head, GTL
Mr. S. Jayaraman
CTO, Essel
Mr. R.C. Agrawala
MD, NPCL
Panel 2: Multi-sourcing: Innovating Outsourcing for co-creating with internal and external Providers
The panel discussed innovations in sourcing and vendor contracting and how it can be linked to organizational performance, and possibly to vendor financing. The idea of multi-sourcing is that of provisioning & blending of business and IT services from an optimal set of internal and external providers in pursuit of business goals.
Mr. Satish Kulkarni
CIO, Essel Utilities (Moderator)
Mr. Manaen Srigiri
CEO, JNJ Meters
Mr. Chris Gaines
CTO, Exceleron
Mr. Manu Puri
Principal, Energy and Utilities, Accenture
“IUKAN conference is a wonderful initiative, and it is great that Organisers have taken good efforts to bring some relevant best practices from outside the Utility space…I look forward to participate at IUKAN.” -Ms. Kshama Fernandes, CEO, IFMR Capital
IUKAN 2014 / Post Event Report
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Panel 3: Evaluating Franchisee Model & its emerging variants for improved govt. acceptance & Performance Contracting
The panel discussed changes that are still needed for improved Loss reduction, performance contracting, and standardization that could be adopted for improved structural stability. The idea was to identify a good model for acceptance by the Government and which would allow the long term sustenance of Discoms.
Mr. Ashok Varma
PwC Executive Director
(Moderator)
Mr. Mohd. Suleman
Energy Secretary, GoMP
Mr. Kumar V.
Pratap Director, Divestment,
Min. of Finance, GoI;Ex-Director, Infra, Planning Commission
Mr. Ajoy Mehta
CMD, MSEDCL
Mr. Rada Nair
Sr. VP, Corporate Strategy and
Planning, Enzen
Panel 4: Customer Services as a Marketing Function-‘Transforming form seller’s to buyer’s market’
Utilities need to start influencing their customer behaviours towards power consumption & payments, and gain their confidence to bring upgrades in network, metering, power sourcing and other functional areas. This will need improved understanding of customers, their likes and dislikes, ability to do the right marketing of ideas, their co-operation and innovation of service delivery. This and more was discussed by the panel to catalyse the market transformation from a sellers’ to a buyers’ market.
Mr. Praveer Sinha
CEO, NDCL (Moderator)
Mr. Ankur Singla
CEO, Akosha
Mr. Abhinav Sinha
COO, EKO
Mr. Suriya Roy
Director, Client Services, AC Neilsen
IUKAN 2014 / Post Event Report
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Panel 5: Increasing investments in ‘Utility’s operational efficiency and service improvement’ initiatives
The expert panel brainstormed on various ideas and proposed a road map for institutionalizing city level private utility financing. The panel agreed that it is important to have a clear road map of how we transgress from Subsidy/VGF to more Market driven financial reforms of our utilities.
Mr. Vinod Kala
MD, EVI (Moderator)
Mr. Suvajit Das
AVP, Project Advisory & Structural Finance, SBI
CAPS
Mr. Sunil Varma Marri Practice Head, Energy,
IMaCS
Mr. Saurabh Kumar
MD, EESL
“Franchisee model is a refreshing wave of change in management of Power distribution and has been successful in bringing down ATC losses…IUKAN is a fantastic platform and forum to all stakeholders and prospective players to come together and help drive this needed change.”
-Mr. Kamal Maheshwari, Director, Spanco
IUKAN 2014 / Post Event Report
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AGENDA: WATER DISTRIBUTION AND WASTE WATER TRACK Panel 1: Strengthening Local Ecosystem and stakeholder engagement to drive Municipal Water Utility reforms
Bringing together Bureaucrats, Politicians, Corporators, local Media leaders and Civil Organizations with experience in water reforms, the panel highlighted the need for building a consensus as to what supporting and conducive ecosystem that is needed to allow efficiency for improved water services delivery and reforms required therein.
Ms. Vandana
Bhatnagar Economist, WSP-SA, World Bank
(Moderator)
Dr. Shrikar Pardeshi Commissioner, Pimpri
Chinchwad MC
Mr. Anil Sole
Mayor, Nagpur: President All India
Mayor Council
Dr. Renu Khosla
Director, CURE
Dr. Arvind Kumar
President, IWF
Panel 2: Building operational stability and scaling-up water utility beyond pilot
This panel ideated on elements responsible for successful Water utility operations through various models of service delivery, like big city wide 24x7 Water PPP model or state initiatives like MSNA or across small ULBs. With already few years into different variants of PPPs in Water Utility, this panel also discussed what further changes are still needed for improved win-win performance contracting, and what standardization could be targeted for improved structural stability for the existing models of operations.
Mr. Paritosh
Gupta CEO, IL&FS IDC
Ltd. (Moderator)
Col. Rahul
Gowardhan Director-HR and
PR, OCW
Mr. Rahul
Johrapurkar VP, ADCC Infocad
Mr. El Hassana
Ben Ahmed CEO, MVV
Mr. Amrut
Pandurangi ED, Delloite
Ms. Malini Shankar Principal
Secretary, WRM, GoI
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Panel 3: Managing Perception-Performance-Payment: Customer centric move to replicate Bottled water success story in Piped water
Customer's Perception, if not handled well has (or could) lead to failures or delayed gestation of reforms. On the other hand, however, if managed well, it could allow innovative and cost-effective ways for faster NRW reduction and their overall co-operation. The Panel discussed innovations that could be made in delivering piped water supply services in order to result in the success tasted by bottled water industry in India.
Mr. Srinivas Chary Dean, Research and
Management Studies, ASCI (Moderator)
Mr. Patrice Rousseau
CMD, Veolia Water India
Mr. Nishesh Mehta
VP, Next Drop
Mr. Anant Pratap Singh
DGM, CS & Corporate Communications, JUSCO
Panel 4: Business and Technology Innovations for scaling-up Waste Water Management in Tier-2 and 3 Cities
Being composed of Thought Leaders from Jal Board (or ULBs), Technology Manufacturers and Project Developers to elaborate on their experiences, the Panel brainstormed on ways to build consensus on shaping an effective and integrated PPP model in Municipal Waste Water Management. The Panel also explored the possibility of potential convergence with between Waste Water and Drinking Water Utilities as a tool to add economy of scale and scope for the various stakeholders involved in utility operations.
Mr. M.S. Unnikrishnan
MD, Thermax (Moderator)
Mr. Hemant Lodha President ECED, SMS
Infrastructure Ltd.
Mr. Asheesh Sharma
MD, Mahagenco
Mr. Sundeep Singh
Chauhan Head, Global BD, Va Tech
Wabag
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Panel 5: Leveraging long term private Debt Finance for Water & Waste Water utilities through development of Municipal Capacities
One of the criticisms of the JNNURM has been that despite the large quantum of funds it is directing into urban infrastructure, very little, if any, of it has been used to leverage commercial capital. This panel discussed new innovations happening in Infra project financing at City Level and new instruments that could be looked upon to access long term private debt finance.
Mr. Anand Sahasranaman
ED, IFMR Finance Foundation (Moderator)
Mr. Alok Shiromany
Head, Technical Committee, JnNURM
Mr. Sridhar Chandrasekhar
Director, Corporate Infra Ratings, CRISIL
“It is important that water reforms be looked upon holistically with the larger canvas of sustainable and integrated water management. Stakeholder participation is a must, and IUKAN is a good initiative in this direction.”
-Mrs. Malini Shankar, Principal Secretary to Govt
IUKAN 2014 / Post Event Report
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BEST PRACTICE AWARDS
Accenture India is pleased to partner with “IUKAN Utility Best Practice Awards” as we recognize the need for increasingly practical and innovative ways to be employed by utility operators, their business partners and stakeholders to drive improvements in systems and service delivery to end consumers. Mr. Manu Puri (Principal, Energy and Utilities, Accenture)
BEST PRACTICE CONTRIBUTORS AND SELECTED NOMINEES CUSTOMER SERVICES AND COMPLAINT MANAGEMENT
ATTRAIT BESCOM CESC GTL JUSCO MSEDCL MVV OCW PGVCL TPDDL
METERING EFFECTIVENESS AND SMART INFRASTRUCTURE
A2Z BSES RAJDHANI GTL MOBICUL NPCL RELIANCE INFRA SECURE TATA POWER
BILLING AND COLLECTION
ANJANI ENZEN JUSCO OSSSR
OPERATIONS, MAINTENANCE AND ASSET MANAGEMENT
ADCC BSES RAJDHANI BSES YAMUNA MECHATRONICS PGVCL RELIANCE INFRA TCS
LOSS REDUCTION, THEFT CONTROL & VIGILANCE
A2Z CE CESC DGVCL EETPL JUSCO NPCL PGVCL RAYCHEM TPDDL
PEOPLE MANAGEMENT AND DEVELOPMENT
CESC OCW
BID MANAGEMENT & OPERATIONS TAKEOVER
GTL
INNOVATIONS AND OTHERS
AIVA BSES YAMUNA BSES YAMUNA E-LINK MCC MSEDCL OCW OZO NANO PGVCL PRANAT RELIANCE INFRA SECURE SMS TCS TPDDL UGVCL VADODARA MUNICIPAL CORPORATION
IUKAN 2014 / Post Event Report
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IUKAN THOUGHT LEADERS
Ajoy Mehta CMD, MSEDCL
Ms. Malini Shankar Principal Secretary, Water Resources Management, Govt. of Maharashtra
Mr. Satheesh Kumar Chief Executive, Enzen Global
Mr. Anand Sancheti MD, SMSIL
Mr. Manu Puri Principal, Energy and Utilities, Accenture
Mr. Satish Kulkarni CIO, Essel Utilities
Mr. Anil Razdan Former Secretary, Ministry of Power, GoI
Mr. Patrice Rousseau CMD, Veolia Water India
Mr. Satish Kumar President, Synurja
Ashok Jhunjhunwala Professor, IITM, Member PM’s SAC
Mr. P. Manivannan MD, BESCOM
Smita Misra Senior Economist, World Bank
Isher Ahluwalia Chairperson, ICRIER
Col. Rahul Gowardhan Director-HR and PR, Orange City Water
Mr. Somenath Byabortta Director SAP
Kamal Maheshwari Director, SPANCO
Mr. Rajesh Sinha Senior Investment Officer, IFC
Mr. Sudarshan Mohatta Vice President -Project Advisory & Structured Finance, SBI Capital Markets
Madhav Vemuri Director, ABB
Mr. Rajiv Sharaf Senior Vice President and CIO, Reliance Infrastructure Limited
Mr. Sudip Sural Senior Director, CRISIL
Mr. Mohd. Suleman Energy Secretary, GoMP
Mr. Reji Pillai President, India Smart Grid Forum
Mr. Sunil Wadhwa CEO, IL&FS Energy
Mr. Vinod Kala MD, EVI
IUKAN 2014 / Post Event Report
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IUKAN CONFERENCE PARTICIPANTS Utilities / Operators Adani Power BSES Rajdhani BSES Yamuna CESC Enzen Global Essel Utilities GMR Grampower GTL Indra IPCL Jindal Urban Infra Nangloi Water Services Sai Computers SPANCO SPML Tata Power, Delhi Tatva Water Torrent Power Veolia India Vishwa Infra Winwind Orange City Water VA WABAG NANGLOI Water Services
NDPL
Discoms / Govt. Utilities BESCOM Delhi Jal Board Madhya Pradesh Discom MJP MSEDCL Noida Power NTPC Reliance Central Water Commission DoT NPCL KDN Vadodara Municipal
Corporation UGVCL PGVCL
ODISHA DISCOMS Ministry of Railways
Consultants Acciona Agua Almondz Bagdia & Company CRISIL E&Y Emergent-Ventures Grant Thornton IL&FS IRIDIS Advisory pManifold Business Solutions PwC AF Mercados EMI (Asia) Cronos Consulting E&Y IBM TCS SunX IP People Talent International India Water Foundation
Industry Associations AEEE Copper Alliance Asia FICCI IEEMA India Smart Grid Forum
ITMA Financial Providers IDFC IFC IFMR Capital PTC Financial Services SBI Caps
Industry Media EA Water Indianpowersector.com Climate Connect
Academia ASCI, Hyderabad NPTI Raisoni, Nagpur UPES, Dehradun IIM Ranchi IMT, Ghaziabad VNIT, Nagpur
Technical Providers 3phase Solutions A2Z ABB India ADCC Infocad AECOM Agnitio Technologies Aiva Engineering Akosha Anjani Logistics ASPG India Athenta Technologies Attrait Solutions Creative Entrepreneurs Dimension Engineering Consultants e-Link Software Technologies Ensto Ethos HR Exceleron Ferranti HameshaON Indian Energy Exchange Imperial Electric L&T L&T ECC Lambda Landis+Gyr Magnanimous Endeavours Group Schneider Electric Secure Meters SMS Infra
IUKAN 2014 / Post Event Report
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GLIMPSES FROM PAST CONFERENCES
IUKAN 2013
India Utility Knowledge and Networking Forum (I-U-KAN) is a multi-stakeholder and all-Utilities platform vying to reconstruct sustainability in Indian Utilities. IUKAN Conference 2013 at Le Meridien, New Delhi on Feb 12, 2013 was the first ever cross utilities conference bringing together all stakeholders of the emerging new PPP models in power and water distribution in one place to exchange ideas on “Challenges and Best practices on operational roll-out of Utility PPPs”. The conference drove a strong message from Top-to-Bottom, that Loss reduction and strong ground operations both as the Network and Customer levels play key role to drive viability in Utility business, and was appreciated by everyone as one of the best meaningful discussions to improve viability and strengthen service delivery of the new Distribution Franchisee Models.
IUKAN BTC 2013
The IUKAN Business Technology Conclave (BTC) 2013 on ORGANISED IT – RECODING FOR THE INDIAN POWER DISCOMS AND FRANCHISEES which took place at The Hilton, Mumbai on June 12, 2013 brought to the table an earnest discussion about the gaps and best practices in information technology adoption by Indian Power Utilities. The Conference exclusively focused on Information Technology as a core business strategy for addressing the challenges faced by power distribution utilities in India.
IUKAN 2014 / Post Event Report
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IUKAN ADVISORS
Ashok Jhunjhunwala Professor, IITM, Member PM’s SAC
Dr. R. Nagaraja Founder and MD, Power Research & Development Consultants (P) Ltd
K. Ashok Natarajan CEO, Tatva Global Water Technologies
Mr. Rajiv Sharaf Senior Vice President and CIO, Reliance Infrastructure Limited
Mr. Anand Sancheti MD, SMSIL
Mr. Reji Pillai President, India Smart Grid Forum
Isher Ahluwalia Chairperson, ICRIER
Rahul Bagdia Director, pManifold Business Solutions, Secretary IUKAN Forum
Kamal Maheshwari Director, SPANCO
Sadashiv Rao Chief Risk Officer, IDFC
Ms. Malini Shankar Principal Secretary, water Resources Management, Govt. of Maharashtra
Mr. Satheesh Kumar CMD, Enzen Global
Mr. Mohd. Suleman Energy Secretary, GoMP
Smita Misra Senior Economist, World Bank
M.S. Unnikrishnan MD, Thermax
Mr. Sunil Wadhwa CEO, IL&FS Energy
Mr. Patrice Rousseau CMD, Veolia Water India
V. Srinivas Chary Professor, Research and Management Studies, ASCI
Mr. Praveer Sinha CEO, Tata Power Delhi Distribution Ltd
Mr. Vinod Kala MD, EVI
Interested in Attending / Speaking / Partnering / Sponsoring the 3rd Annual IUKAN Conference, visit us at www.iukan.in or Contact us: Sandeep Waghmare +91 98237 58532 | [email protected] Isha Gupta +91 959992 46701 | [email protected]
