Conducting of a Meeting and Writing of Minutes

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    What is a Meeting?A scheduled gathering of group members for a structured

    discussion guided by a designated chairperson

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    Essential Meeting Elements

    1. Notice

    2. Agenda

    3. Preparing for Working Paper

    4. Schedule of the meeting

    6. Participants of the meeting

    5. Chairperson of the meeting

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    Essential Meeting Elements

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    The Need for Agendas

    AgendaThe outline of items to be discussed and

    tasks to be accomplished during a meeting

    An agenda . . . is an organizational tool.

    helps members prepare for a meeting.

    is a time management tool.

    provides a measure of success.

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    A Meeting Agenda

    Purpose of Meeting

    Names of GroupMemberspresentor absent

    Date, Time, andPlace

    Call to Order

    Approval of theAgenda

    Approval of PreviousMeetings Minutes

    Comments ofIndividual andCommittee Reports

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    Conduc t ing of a meet ing

    Supporting staff

    Institution

    Committee

    Chair

    Participants

    Beneficiary Group

    Committee

    Chairperson

    Faculty,

    participants

    Staff

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    Three Stages o f the meet ing

    Before During After

    Confirm

    acknowledgement

    confirm by Phone if

    possible

    Logistics required

    Materials Sent to

    Team

    Additional documents

    Sending NoticeWorking paper

    Microphone

    Odeo visual systems

    Sound systems

    Agenda

    Writing of

    MinutesSending

    of minutes

    to the

    participants

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    CONDUCTING A MEETING

    Why have a meeting ?

    To solve a problem

    To make a decisionTo develop a plan

    To gather or convey information

    To get a response to information

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    Conduc t ing of Meet ing

    DecisionGet CooperationTo reach a consensusEnsure

    Coordination TEXTOutcomes

    Objectivesof Meetings

    Findings

    Significant AccomplishmentsSuggestions, Recommendations, Requirements

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    Writ ing the Report*DO

    Speak directly to the participants Respond to the participants

    Concentrate on the fundamentals

    Cover all areas of activity, including off-cite,

    Provide rationale and evidence for the recommendations

    Make clear distinctions between suggestions, recommendations andrequirements.

    Emphasize the importance of outcomes

    DONT

    Be highly prescriptive.

    Name individuals.

    Cite specific formulas, solutions,

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    Writ ing Tips

    Successful Meeting means. Clear realistic outcomes

    Well-designed agenda

    Right people, right meeting

    Clear ground rules and roles

    Prepared participants

    Well-defined Agenda

    Clarify which voice you will use as a team.

    Begin writing earlyyou can always revise.

    Keep track of who you talked to/when Keep track of sources of factual information (keep citations)

    Integrate report as much as possible.

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    Conduc t ing Meet ings and Wri ting

    Minutes

    I. Steps in Planning a Meeting

    II. Setting Agenda Elements

    Order of agenda items

    Example

    III. Participating in Meetings The Chairperson

    The Secretary

    The Participants

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    Steps in Plann ing a Meeting

    1. Determining the purpose Information sharing

    Decision making

    Identifying issue / brainstorming

    Persuasion and negotiation / discussion Decision

    Problem solving

    Identifying solution(s) / brainstorming

    Evaluating solution(s) / discussion Choosing best solution(s) / decision

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    Steps in Planning a Meeting (contd)

    2. Selecting the participants Key contributors

    Decision makers

    3. Setting the agenda Frames the structure of the meeting. Consists of a list of items to be discussed.

    Distributes meeting content in advance for bettercontribution.

    Allows chairperson to keep the meeting focusedand achieve its purpose.

    Presents items in order they appear and the limitallocated by the chairman.

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    Steps in Planning a Meeting (contd)

    4. Picking the convenient time and thelocation Time of day

    Morning versus afternoon

    Venue

    Comfort and convenience

    Seating

    5. Preparing notice of meeting

    6. Sending out documents

    7. Copying minutes of last meeting

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    Sett ing the Agenda

    Elements of the Agenda1. To : Involved personnel

    2. From : Chairperson

    3. Date : Date of the meeting

    4. Subject: Brief description of the meeting

    5. Issues to be discussed

    6. Person responsible for any designated issues

    7. Designated time line

    8. See Samples

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    Part ic ipat ing in Meet ings

    The Chairperson Before the meeting

    During the meeting

    The Secretary Before the meeting

    During the meeting

    After the meeting

    The Participants Before the meeting

    During the meeting After the meeting

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    Participating in Meetings (contd)

    Each participant has a role to play in a meetingas follows:

    THE CHAIRPERSON

    Beforehand: Establishing purpose Deciding if a meeting is necessary

    Choosing participants

    Preparing agenda

    Circulating agenda etc.

    Checking arrangements Helping distribute the agenda to participants

    Checking physical arrangements

    Preparing stationery and necessary documents

    Booking venue

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    During the meeting :

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    Open the meeting: invite introductions if necessary;

    state the purpose of the meeting; present the agenda.

    Move to first agenda item

    Duringthe meeting :

    Invite someone to speak

    Move to the next point

    Bring others into

    the discussion Interrupt / Controlif necessary Ask for repetitionand clarificationParaphrase (restate using own words) &

    Summarize (brief general statement)

    Conclude the discussion: summarize the decisions/ points raised

    make sure tasks are delegatedAsk if there is any other business

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    Afterthe meeting: Taking notes for the minutes

    Providing information to chairperson and participants if needed

    Writing up the minutes

    Checking accuracy of the minutes with the chairperson

    Circulating the minutes to participants before the next meeting

    Reading the agenda and any other pre-meeting documentation

    Preparing for the meeting

    Confirming availability

    Being punctual to the meeting

    Making relevant and productive contributions

    Asking for clarification if necessary

    Being prepared to justify opinions

    Being attentive and listening Being aware of your and others body language

    Following up with any action agreed during the meeting

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    Taking minutes

    Minutes are an official record of proceedings in a

    meeting.

    Writing minutes not a preserve of documents only

    Since the minutes will serve as an official record

    of what took place during the meeting, you must bevery accurate.

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    Minutes

    The function of minutes is to:Confirm decisionsRecord agreed actionsRecord responsibilitiesPrompt action from those who attended the meetingInform those who did not attend the meetingServe as a record of the meeting's discussion

    Should be based on agenda items

    Minutes written in progression

    Record important resolutions agreed upon

    Not about recording what each member said Action responsibility-by who and when is critical

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    The meeting

    Choose your tool: Decide how you will take notes, i.e. pen and paper, laptop

    computer, or tape recorder.

    Make sure your tool of choice is in working order and have a backup just in

    case.

    Use the meeting agenda to formulate an outline.

    Pass around an attendance sheet.

    Get a list of members and make sure you know who is who.

    Note the time the meeting begins.

    Don't try to write down every single comment -- just the main ideas.

    Type up the minutes as soon as possible after the meeting, while everythingis still fresh in your mind.

    Include the name of organization, name of committee, type of meeting (daily,

    weekly, monthly, annual, or special), and purpose of meeting. Include the time the meeting began and ended.

    Proofread the minutes before submitting them.

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    Without good m inutes

    We may not remember or recognize:

    What we decided in the meeting

    What we accomplished in the

    meeting What we agreed to in terms of next

    steps (action items)

    And when we can't remember the

    items above, we end up going indifferent directions and thenmeeting again for the same originalpurpose!

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    Time To avoid wasting your time spent in meetings,be sure your notes and

    minutes answer these 10 questions:

    When was the meeting? Who attended?

    Who did not attend? (Include this information if it matters.)

    What topics were discussed?

    What was decided?

    What actions were agreed upon?

    Who is to complete the actions, by when?

    Were materials distributed at the meeting? If so, are copies or a linkavailable?

    Is there anything special the reader of the minutes should know or do?

    Is a follow-up meeting scheduled? If so, when? where? why?

    1. Provide a true, impartial and balance account of theproceedings;

    2. Are written in clear, concise and unambiguous language;

    3. Are concise and accurate;

    4. Follow a method of presentation which helps the readerassimilated the content.

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    Dos and don'ts

    Do write minutes soon after the meeting--preferably within 48 hours. Thatway, those who attended can be reminded of action items, and those whodid not attend will promptly know what happened.

    Do use positive language.Rather than describing the discussion as heatedor angry, usepassionate, lively, or energetic--all of which are just as true asthe negative words.

    Don't skip writing minutes just because everyone attendedthe meeting

    and knows what happened. Meeting notes serve as a record of the meetinglong after people forget what happened.

    Don't describe all the "he said, she said" details unless those details arevery important. Record topics discussed, decisions made, and action items.

    Don't include any information that will embarrass anyone (for example,"Then Terry left the room in tears").

    Language; ie Accuracyspelling, grammar, word choice, tenses, subject

    verb agreement FluencyCohesion, appropriateness of tone, phraseology, apt vocabulary,

    pleasantness,

    Maturity.

    Minutes must be written in the passive voice

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    Writing Minutes of Meetings

    1. Can be defined as a written record ofthe business transacted at a meeting.

    2. May well have some legal andauthoritative force.

    3. Must summarize the major

    contributions to the discussion insuch a way that each speakersinteractions are recorded

    4. Must be clear about what the speakermeant, not just what the individual

    said

    5. The process of minutes writing is aprocess of interpretation, not justrepetition

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    Writing Minutes of Meetings (contd)

    Elements to be included in a minutes:

    1. Heading(including where and when the meeting was held)

    2. Present(who was there)

    3. Apologies of Absence

    4. Minutes of the previous meeting(note any corrections andstate the minutes were accepted as a true record of themeeting [with the above corrections, where applicable])

    5. Statements of what actually occurredat the meeting

    6. Any Other Business(AOB)

    7. Who was the chairpersonand who the secretary8. The time the meeting adjournedand when the nextmeeting is to take place

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    Writing Minutes of Meetings (contd)

    Types of minutes writing:1. Narrative minutes [Click for example]

    A summary of the discussion leading up to a decision.

    Useful for meetings that a more detailed record of the discussionis preferable.

    2. Resolution minutes [Click for example] Actual resolutions are emphasized, but only give brief details ofthe discussion itself.

    Opinions stated, conflicts among members and disagreementsare treated off-record.

    3.Action minutes [Click for example] Record the decision made on the issue and the action (what) to

    be taken (by whom) and (when).

    (See Supplementary Reading for examples)

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    http://localhost/var/www/apps/conversion/tmp/scratch_2/Narrative%20minutes.dochttp://localhost/var/www/apps/conversion/tmp/scratch_2/Resolution%20minutes.dochttp://localhost/var/www/apps/conversion/tmp/scratch_2/Action%20minutes.dochttp://localhost/var/www/apps/conversion/tmp/scratch_2/Action%20minutes.dochttp://localhost/var/www/apps/conversion/tmp/scratch_2/Resolution%20minutes.dochttp://localhost/var/www/apps/conversion/tmp/scratch_2/Narrative%20minutes.doc
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    What Wrong with Meetings?

    The meeting was unnecessary.

    The meeting wasted time.

    The meeting didnt use/follow an agenda.

    ________________________________.

    ________________________________.

    ________________________________.

    ________________________________.

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    When is the best time to address importantand difficult issues in a meeting?

    a) At the beginning of the meeting

    b) During the middle portion of the

    meeting

    c) During the last third of the meeting

    d) At the end of the meeting

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    Chairpersons Tasks During the Meeting

    Begin on time

    Delegate minutes

    Follow the agenda Facilitate the

    discussion

    Provide closure

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    Common Disruptive Behaviors

    Nonparticipants

    Loudmouths

    Interrupters

    Whisperers

    Latecomers Early Leavers

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    Some TipsIf members are frequently late to meetings, thechairperson should . .

    a)wait to start until all members have arrived.

    b)review what has been accomplished whenever alatecomer arrives.

    c)let latecomers sit without participating until theyhave observed enough to be able to contribute.

    d)publicly reprimand latecomers.e)assign latecomers tasks that no one else wants todo.

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    In order to run a successful meeting, youshould

    a) begin a virtual meeting by readingthe meeting agenda out loud.

    b) invite more people to participate.

    c) make sure that all members haveaccess to the technology and knowhow to use it.

    d) use technology youve used beforeso you dont have to worry abouttesting it prior to meeting with thegroup.

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    The minutes of a meeting are .

    the written record of a groups

    discussion and activities.

    legal documents as well as historical

    records of organization business.

    a way to share what happens with

    members who dont attend.

    a way to prevent disagreement overmember assignments and group

    decisions.

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    What to Include in the Minutes

    Name of the group

    Date and place of

    meeting

    Names of attendingmembers

    Name of the chair

    Names of absent

    members

    Time the meeting was

    called to order

    Time the meeting

    adjourned Name of person

    preparing the minutes

    Summary of discussion

    and decisions including

    action items

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    QUESTIONS?

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