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March 16‐19, 2015Orlando, FL
TUESDAY 11:45 AM PACIFICA 8, 9, 10
Concurrent Session: Trends and OpportunitiesTrends and Opportunities in RPO
Moderator: Stephen Clancy, Director, Contingent Workforce Strategies,Knowledge & Research, CCWP, Staffing Industry Analysts
Panelists: Ian Dawson, SVP, Global Solutions, Randstad Sourceright Shannon Russo, CEO, Kinetix Darren Simons, Global Managing Director, Allegis Global Solutions
Sponsored by:
March 16‐19, 2015Orlando, FL
Rate this session by accessing the evaluation from your Conference Mobile Community OR tap the iPad screen as you exit.
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Trends and Opportunities in RPO
March 16‐19, 2015Orlando, FL
Discussion Agenda
Welcome & Subject/Panel Introduction
Discussion with Moderator
Audience Q & A
March 16‐19, 2015Orlando, FL
Panelists
Shannon Russo, CEO, Kinetix
Darren Simons, Global Managing Director,Allegis Global Solutions
Ian Dawson, SVP, Global Solutions, Randstad Sourceright
March 16‐19, 2015Orlando, FL
Who? Kinetix is the recruitment process outsourcing (RPO) firm for growth
companies. We leverage an integrated services model comprised of total RPO, staffing & recruiting and HR consulting to ensure that our clients’ growth will never be slowed by an inability to acquire and retain the best talent.
Where we focus… Growth Companies, North America focus, under 2,500 hires per year & project
RPO, multiple skill sets & locations, Corporate and challenging skills (IT, Healthcare, etc.) Do not do candidate sourcing as RPO.
Social & Employment Brand Junkies….. (#differenciateordie…) Where else to find us:
fistfuloftalent.com, hrcapitalist.com or kinetixhr.com
March 16‐19, 2015Orlando, FL
Approximately 100,000 hires per year operating globally for RPO Largest MSP and SOW provider Over 2000 employees Enterprise, Selective and Project RPO
Full Life Cycle ‐ Recruitment Employment Branding, Digital Recruitment, Social Media Human Capital Consulting Analytics Workforce Planning
Onsite, Remote and Shared Delivery Centers Globally
March 16‐19, 2015Orlando, FL
Randstad Stats: 28,000 corporate employees in 39 countries, putting over 560,000 people to work around the world each week Providing RPO solutions since 2001; successfully supported more than 300 hiring projects 113,000 annual hires, 130+ clients in 2014, 2,000 RSR employees Our Global Specialty: Strategic RPO, encompassing advanced Sourcing, Employer Branding, Compliance and Diversity, Veteran Recruiting, Analytics, and a Continuous Innovation Process Randstad will celebrate its 55th anniversary in 2015 with a party for 28,000 employees around the globe
March 16‐19, 2015Orlando, FL
What is RPO?
RPO is a form of Business Process Outsourcing (BPO)
It represents outsourcing all or part of the recruitment processes by the employer
Ownership of Talent Acquisition Process Performance/Management is the biggest distinction between RPO and other types of recruitment services/solutions
Paying for a Result….
BPO
HRO
RPO
© 2014 by Crain Communications Inc. All rights reserved.
March 16‐19, 2015Orlando, FL
Hierarchal HR BPO Order Stack
Facilitating Infrastructure
VMSHRMS HRISERPATS Cloud Computing Social Networking
BPO
HRO, FAO, AMO
VOP TMO BPO STOLPORPO MSP
Shared Services
Multi-Sourcing, MPHRO, Co-Sourcing
SaaS
BPO Market Segments
HRO Market Segments
Solution Bundles
© 2014 by Crain Communications Inc. All rights reserved.
March 16‐19, 2015Orlando, FL
RPO’s Ultimate Definition…. What problem are you trying to solve?
The types of deals are related to the scope of change, the relationship complexity, and the business value expected from a service delivery relationship.
Efficiency
Enhancement
Transformation
Busine
ss Value
Source: Multisourcing, Moving Beyond Outsourcing to Achieve Growth and Agility, Cohen & Young, Gartner, Inc 2006
TRANSACTIONAL FOCUS PROCESS FOCUS MORE ART THAN SCIENCE FOCUS
Selective ProcessFull Process
Relationship Complexity
March 16‐19, 2015Orlando, FL
Mar
ket V
alue
Complexity
Direct Hire
Volume Direct Hire
Recruiting Services
Selective RPO
Comprehensive RPO
Solution Spectrum
March 16‐19, 2015Orlando, FL
RPO Pricing & MarginsSIA 2013 Research Population:
Prices range from $1212 to $1,999
General RPO Market: $750 to $8,000
1st Year RPO Business Deals Recruiting Services: Selective/Project RPO
Comprehensive RPO
15% to 25% 20% to 30% 25% to 40%
RPO Deal Margins
© 2014 by Crain Communications Inc. All rights reserved.
March 16‐19, 2015Orlando, FL
Use of Vendor Management Strategies
©2015 by Crain Communications Inc. All rights reserved.
March 16‐19, 2015Orlando, FL
Discussion Question # 1:
What are the top trends in the RPO business today? ….Where is this
marketplace heading?
March 16‐19, 2015Orlando, FL
Discussion Question # 2:
So what does it take to succeed in this business? What are the risks?
March 16‐19, 2015Orlando, FL
Discussion Question # 3:
What innovations and/or technologies are changing the RPO
business landscape and how?
March 16‐19, 2015Orlando, FL
Discussion Question # 4:
Staffing Industry Analysts global research report identified 160 plus firms providing some variant of RPO services. Can staffing firms afford to overlook the growing RPO business
opportunity?
March 16‐19, 2015Orlando, FL
Rate this session by accessing the evaluation from your Conference Mobile Community OR tap the iPad screen as you exit.
DIGITAL SURVEYS
Don’t forget to provide feedback
Trends and Opportunities in RPO