Conclusions of the

1st European Security & Safety Summit

Conclusions of parallel Session 1:The 112 link

Information to the Public – Access to PSAP’s – Call taker’s education – Call handling

• Instead of training the European citizens which numbers to call when faced with an Emergency, at home or abroad, it makes more sense to have one European Emergency number – 112 – that can readily provide caller location and have call takers being trained to receive and properly manage all kinds of emergencies as well as being able to do it in a compatible and efficient way irrespective of the language that the distress call is placed.

Conclusions of parallel Session 1:The 112 link

Caller Location

• The industry is ready to accommodate and implement caller location identification in a number of ways

• Proper European legislation fully clarified is the key to a successful implementation

• Privacy issues should be addressed meticulously

Conclusions of parallel Session 2:Early Warning Systems

• Range of different telecomms solutions offered for the broadcast of disaster alerts

• Commercial public networks offering ever functionality, but cannot be depended upon as single solution in time of crisis – a suite of complementary systems is needed

• Critical need for alert authentication• Technology is an enabler and is not an obstacle to

system implementation, but industry has a continued obligation to raise awareness in what is possible

• EC can do much to develop telecomms standards and encourage best practise and interoperability

• We cannot look purely to the EC to ‘unlock’ Member State civil protection authorities

Conclusions of parallel Session 3:The need for interoperability standards

• We do have Interoperability with TETRA, but….• We need a broader view of Interoperability as

Emergency Services needs more data, video and other Broadband Services.

• Spectrum is a fundamental requirement– Interoperability – better service to the citizen

• Calling on political support for aditional spectrum below 1 GHz. for future Emergency Services wideband & Broadband needs.

Conclusions of parallel session 4:Road Safety, Telematics and ecall

• Everyone agreed to the need and value of eCall initiative– 12 member states have signed. 2010 still target date– However issues still exist (technical issues, SIM or no SIM)– Budget issues (similar to Galileo)– Telematics companies think there is commercial value– Commercial applications can bring funding and additional

value– Overall good discussions but many questions still to be

answered

As for 112 issue, PSAPs are however not technicallyready and will require investment

"It Must Be Remembered That There Is Nothing More Difficult To Plan, More Doubtful Of Success, Nor More Dangerous To Manage, Than The Creation Of A New System.  For The Initiator Has The Enmity Of All Who Would Profit By The Preservation Of The Old Institutions And Merely Lukewarm Defenders In Those Who Would Gain By The New Ones."

Niccolo Machiavelli  "The Prince"  (1513)

THANK YOU ON BEHALF

OF ALL EENA TEAM!