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8/22/2019 Concept of Obj., Mission & Vision
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CONCEPT OF OBJECTIVE, MISSION AND VISION
Strategy, in general, covers the following aspects:
1. Exploring and determining the vision of the company in the formof a vision statement.
2. Developing a mission statement of the company that should
include statement of methodology for achieving the objectives,
purposes, and the philosophy of the organization adequatelyreflected in the vision statement.
3. Defining the company profile that includes the internal culture,
strengths and capabilities of an organization.
4. Critical study of external environmental factors, threats,
opportunities etc.
5. Finding out ways by which a company profile can be matched
with its environment to be able to accomplish mission statement.
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6. Deciding on the most desirable courses of actions for
accomplishing the mission of an organization.
7. Selecting a set of long-term objectives and also the
corresponding strategies to be adopted in line with vision
statement.
8. Evolving short-term and annual objectives and defining the
corresponding strategies that would be compatible with themission and vision statements.
9. Implementing the chosen strategies in a planned way based on
budgets and allocation of resource, outlining the action programs
and tasks.
10.Installation of a continuous compatible review system to create
a controlling mechanism and also generate data for selecting
future course of action.
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Elements In Strategic Management Process
Each phase of strategic management process can be viewed to be
consisting of a number of elements, which can be clearly defined
with input and output relationships.
The steps have logical connectivity and hence these are sequential
which can be considered as comprehensive.
1. Defining the vision of the company
2. Defining the mission of the company
3. Determining the purposes or goals
4. Defining the objectives
5. Environment scanning
6. Carrying out corporate appraisal
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7. Developing strategic alternatives
8. Selecting a strategy
9. Formulating detailed strategy
10. Preparing a plan
11. Implementing a strategy
12. Evaluating a strategy
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Vision of The Company
Vision of a company is rather a permanent statement articulated
by the CEO of the company who may be Managing Director,
President, Chairman, etc. The purpose of a vision statement is to:
1. Communicate with the people of the organization and to those
who are in some way connected or concerned with the
organization about its very existence in terms of corporate
purpose, business scope, and the competitive leadership.
2. Cast a framework that would lead to development of
interrelationships between firm and stakeholders viz.employees,
shareholders, suppliers, customers, and various communities that
may be directly or indirectly involved with the firm.
3. Define broad objective regarding performance of the firm and its
growth in various fields vital to the firm.
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FEATURES OF STRATEGY:
1. Strategy relates the firm to its environment
Strategy relates particularly the external environment in allactions whether objective setting, or actions and resources
required for its achievement.
This definition emphasizes on the systems approach of
management and treats an organization as part of thesociety consequently affected by it.
2. Strategy is the right combination of factors
It is a combination of both external and internal factors.
In relating an organization to its environment, the
management must consider the internal factors like its
strengths and weaknesses, to take various courses of action.
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3. Strategy is relative combination of actions
The combination is to meet a particular condition, to solve
certain problems, or to attain a desirable objective.
It may take any form; for every situation it varies and,
therefore, requires a somewhat different approach.
4. Strategy involves contradictory action
Since strategic action depends on environmental variables, amanager may take an action today and revise or reverse his
steps tomorrow depending on the situations.
5. Strategy is forward looking
It has orientation towards the future. Strategic action isrequired in a new situation.
Nothing-new requiring solutions can exist in the past, and
so strategy is relevant only to the future.
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Strategy and Tactics
The major difference between strategy and tactics is that strategy
determines what major plans are to be undertaken and allocates
resources to them, while tactics, in contrast, is means by whichpreviously determined plans are executed.
Distinction between Strategy and Tactics
1. Level of Conduct Strategy is developed at the highest level of management either
at the headquarter or at major divisional offices and related
exclusively to decisions in the province of these levels.
Tactic is employed at and relates to lower levels of management.
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2. Periodicity
The formulation of strategy is both continuous and irregular. The
process is continuous but the timing of decision is irregular as it
depends on the appearance of opportunities, new ideas, crisis,management initiative, and other non-routine stimuli.
Tactics is determined on a periodic basis by various
organizations. A fixed timetable may be followed for this
purpose, for example, preparation of budgets at regular intervals.
3. Time Horizon
Strategy has a long-term perspective; especially the successful
strategies are followed for quite long periods. In occasional
cases, it may have short-term duration.
On the other hand, time horizon of tactics is short-run and
definite. The duration is uniform, for example budget
preparation.
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4. Uncertainty
Element of uncertainty is higher in the case of strategy
formulation and its implementation. In fact, strategic decisions
are taken under the conditions of partial ignorance.
Tactical decisions are more certain as these are taken within the
framework set by the strategy. Thus, evaluation of tactics is
easier as compared to evaluation of a strategy.
5. Information Needs
The total possible range of alternatives from which a manager
can choose his strategic action is greater than tactics. A manager
requires more information for arriving at strategic decision.
Tactical information is generated within the organization
particularly from accounting procedures and statistical sources.
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6. Subjective Values
The formulation of strategy is affected considerably by the
personal values of the person involved in the process. For
example, what should be the goals of an organization is affectedconsiderably by the personal values of the persons concerned.
On the other hand, tactics is normally free from such values
because this is to .be taken within the context of strategic
decisions.
7. Importance
Strategies are most important factors of organization because
they decide the future course of action for the organization as a
whole.
On the other hand, tactics are of less importance because they
are concerned with specific part of the organization. This
difference, though seems to be simple, becomes important from
managerial action point of view.
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8. Type of Personnel Involved in Formulation
Generally separate group of managerial personnel are involved
in strategy and tactics formulation and their implementation.
As discussed earlier, strategic decisions are never delegatedbelow a certain level in the managerial hierarchy.
Tactical decisions can be taken by personnel at lower levels
because these involve minute implementation of strategic
decisions.
Though these differences between strategy and tactics are there, often
the lines of demarcation between these two are blurred both
conceptually and operationally.
At the one extreme end, the differences are crystal clear, as discussedabove. But these differences may not always hold true because tactics
is generated by strategy and may rightly be called sub-strategy.
What is one managers strategy is anothermanagers tactics and vice-
versa.
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Policy
The term policy has more precise definition as compared to
strategy.
It has been derived from the Greek word politeia meaning
citizen and Latin word politis meaningpolished, i.e., clear.
According to New Webster Dictionary, policy means the art of
manner of governing a nation, the line of conduct which rulers of
a nation adopt on a particular question specially with regard to
foreign countries, the principle on which any measure or course
of action isbased.
While these descriptions of policy relate to any field, policy in
management context is defined by Weihrich and Koontz as
follows:
Policies are general statements or understandings which guide
or channel thinking in decision making.
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Kotler has defined policy more elaborately as follows:
Policies define how the company will deal with stakeholders,
employees, customers, suppliers, distributors, and other
important groups. Policies narrow the range of individual
discretion so that employees act consistently on important
issues.
We may define the policy as follows:
A policy is the statement or general understanding, which
provides guidance in decision making to members of an
organization in respect to any course of action.
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FEATURES OF A POLICY
1. A policy provides guidelines to the members of the organization
for deciding a course of action and, thus, restricts their freedom
of action. Policy provides and explains what a member should dorather than what he is doing. Policies, when enforced, permit
prediction of roles with certainty. Since a policy provides
guidelines to thinking in decision- making, it follows that it must
allow some discretion; otherwise it will become a rule.
2. Policy limits an area within which a decision is to be made and
assures that the decision will be consistent with and contributive
to objectives. A policy tends to pre-decide issues, avoid repeated
analysis, and give a unified structure to other types of plans, thus
permitting managers to delegate authority and still retaining
control of action. For example, if the organization has framed a
policy that higher positions in the organization will be filled by
internal promotion, the managers concerned can deal with the
situation in this light whenever a vacancy at higher level arises.
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3. Policies are generally expressed in qualitative, conditional, or general
way. The verbs most often used in stating policies are to maintain, to
continue, to follow, to adhere, to provide, to assist, to assure, to
employ, to make, to produce, or to be.
Such prescriptions may be either explicit or these may be interpreted
from the behavior of organization members, particularly at the top
level. When such a behavior is interpreted as policy guideline, it is
normally known as precedent that is what has happened in the past on a
particular issue if there is no clearly specified declaration.Policy formulation is a function of all managers in the organization
because some form of guidelines for future course of action is required
at every level. However, higher is the level of a manager, more
important is his role in policy making. Similarly, policies may exist in
all areas of the organization from major organizational policies tominor policies applicable to the smallest segment of the organization.
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Policy and Strategy: A Comparison
Strategy is now the more common term for what used to be called
policy, though there is no consensus on this also. For example, some
writers make distinction between the two referring as the general or
grand strategy as policy and competitive; strategy as the strategy used
in military sense. The situation is, therefore, still confusing. Steiner has
observed that for some years and after much travail, the term policy
was fairly understood.
Then the game theorists began to use the term strategy with re resultthat management literature now is thoroughly confused about its
meaning and relationship to policy. However, in this text, two terms
have been used with fairly different meaning and based on that, the
difference between the two can be identified.
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A distinction between policy and strategy is made on the basis that former
is a guideline to the thinking and action of those who make decisions
while the latter is concerned with the direction in which human and
physical resources are deployed in order to maximize the chances of
achieving organizational objectives in the face of environmental
variables.
Ansoff makes difference between policy and strategy by putting that
policy is a contingent decision whereas strategy is a rule for making
decision. A contingent event is recognized because it is repetitive butthe specific occurrence cannot be specified. For such repetitive events,
it is not worthwhile to decide every time what to do when such a
contingency arises. It is better to decide in advance what ill be done in
such a case.