Computing & Information Technology

Presentation to the Board of Governors

by Chief Information Officer, Joe Sawasky

March 27, 2015

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WAYNE STATE UNIVERSITY

Topics of discussion

1. Overview of Organization and Services 2. Recent Progress 3. Trends, Challenges and Future Plans 4. Q&A

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Agenda

Computing & Information Technology (C&IT)

• Central IT for WSU • Datacenter Operations • Networking &

Telecommunications • Academic Systems • High Performance Research

Computing • Enterprise Administrative

Systems • Desktop support for ~1/3 of

campus • Helpdesk • Virtual Tour

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Overview

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2015 2007

Enterprise Systems Growth

…Federal stimulus-funded expansion projects nearly complete

Statewide Collaboration and Merit Network

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Provost’s Student Success technology initiative • Degree Works - degree pathway & progress dashboard • Wayne State Advising Management System • Electronic change of major • Advising early alerts & data analytics

Echo360 – classroom lecture capture video streaming system

New C&IT Endowed Scholarship created in 2014

Teaching, Learning & Student Success

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National Science Foundation - Cyber infrastructure grant for high-performance research network

WSU Big Data Conference Academica tech commercialization Silicon Mechanics high performance scientific

computing research cluster

Research

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Community

Academica enterprise social portal and new opportunities for inter-organizational collaboration

M1 Rail Project – Working with M1 Rail, Merit and other community members to future-proof a digital Woodward corridor

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Broadcast Messaging Service

Researchers Dashboard

Graduate Admissions Automation

Salesforce Student Recruitment and Customer

Service – national case study 2013 Academica Enterprise Social Portal – featured in

“Campus Technology” magazine 2014

Broadcast Messaging Service

Researchers Dashboard

Graduate Admissions Automation

Salesforce Student Recruitment and Customer

Service Academica Enterprise Social Portal

- Institutional Excellence Award for Communication Technology 2008

- Campus Technology Innovators Award 2010 - Center for Digital Education Achievement Award 2010

- Model of Efficiency Award 2011

Innovations and Recognitions

• Microsoft Office 365 for cloud email, document sharing and digital collaboration

• AT&T cloud-based digital phone system • Academica – a new 21st century enterprise social

portal built by WSU

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Future Plans and Digital Transformation

Enterprise IT Expenditures Per Community Member (student, faculty, staff)

Peer Benchmarks

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Community Member (student, faculty, staff) Supported Per Central IT Worker

Peer Benchmarks

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Percentage of Campus IT Staff in Central IT

Peer Benchmarks

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• Wireless networking – Wifi and cellular/broadband wireless demand growing faster than capabilities

• Growth in networked devices: tablets, smartphones, eBook readers, game consoles, TV’s, watches, glasses, ????

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Trends, Challenges and Future-Proofing

Wireless devices at WSU first week of Fall semesters

2010

2012

2011

2013

2014

• Cyber Security – threats real and growing for higher education

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Trends, Challenges and Future-Proofing

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Q&A WAYNE STATE UNIVERSITY