BTEC

HIGHTER NATIONAL DIPLOMA

IN

SOFTWARE ENGINEERING.

ASSIGNMENT 01

COMPUTING SOLUTION

J.D.Vindyani SarangaHND-01

Reg. No: HND 0004IDM Computer

Studies(Pvt)Ltd.Kiribathgoda

Acknowledgment

To my HND class teachers they are assistance me to continue this

assignment efficacious. And to my family members initialized me in the

work perseverance, and assistance me. And especially to my project

coordinator to give me her support to continue this assessment

successfully.

And all my friends, who have given their supports for me. And all the

Ceylinco Health Care staff for their kindly supports.

Thank you…

J.D.Vindyani Saranga

Contents

1. Ceylinco Healthcare Center

Task 01

CEYLINCO HEALTH CARE CENTER

Ceylinco Health Care Center, which is affiliated to the Washington

Hospital Centre, is the first private Radiation Treatment Center in Sri

Lanka. It provides specialized treatment for all types of cancer utilizing the

latest technology that’s equal to the best in the region. Cancer patients

can now benefit from the best of care close to home, while drawing

support from their family and friends. They are establish in 2001 fully

owned subsidiary of Ceylinco Life.

Aim of the Ceylinco Healthcare Center

To help eliminate cancer which is a major health problem in Sri

Lanka by promoting early detection and prevention

Comprehensive services at a single location:

Expert Medical Team

The Ceylinco Health Center’s Radiation Oncology team includes the most

experienced, respect consulting Oncologist in Sri Lanka, a medical

physicist and a caring, highly skilled group of radiation therapist and

nurses.

Facilities:

Custom-designed facilities that provide a comfortable environment and

the best ambience for treatment. Our radiation oncology suite is designed

to provide quality cancer care a rest and healing environment.

Technology:

The Ceylinco Healthcare Center houses a modern Linear Accelerator,

Micro Selectron HDR Brachytherapy Unit, a sophisticated three-

dimensional CT simulator, a treatment planning and verification system,

Radioiodine Unit and Chemotherapy facilities.

Patient Focus:

Comprehensive and compassionate care will be offers to all patients to

help fight cancer, in addition to effective treatment options, the center

also offer the services of a nutritionist, social works and pastoral

counselor, along with patient education resources and support programs.

The services offeres by the Ceylinco Healthcare Center:

State-of-art Radiation Treatment

Advanced Liner Accelerator with Intensity Modulator Radiation

Treatment (IMRT)

Advanced CT Simulator and treatment planning system

High dose Brachytheraphy

Chemotheraphy and Hormonal Treatment

Radioactive Iodine Treatment

Unique feature of the Ceylinco Healthcare Center:

Non-hospital environment

Highly qualified Oncologists and medical staff

Warm friendly service

Room facilities:

There are Luxury rooms, semi Luxury rooms and wards for in-house

patients completed with the necessary facilities.

Orchid Rooms

Their luxury rooms provides you the best facilities complete

with a wide range of conveniences such as A/C, cable TV,

Electronic beds, hot water, mini refrigerator, phone facilities and

veranda area

Lotus Room

They provide room facilities for in-house patients with service

such as A/C, Cable TV, Phone facilities etc, making sure you

feel comfortable and relaxed.

Ward

Experience comfort where the best care is ensuring with

services such as common cable TV, phone facilities, etc.

By receiving treatment at the Ceylinco Healthcare Center patients are

spared additional expenses, such as travel and accommodation that

overseas treatment would entail.

Facilities available at Ceylinco Healthcare Center:

Ultrasonography

Mammography

Laryngoscopy

Endoscopy, Colonoscopy

FNA under ultrasound guidance

Stereotactic Biopsy

Chemotherapy Infusion

Genetic Counseling

Breast Care unit

They have special packages:

Males 30-39 years

Males 40-49 years

Males 50 years & over

Lady 30-39 years

Lady 40-49 years

Lady 50 years & over

As well as they offer Seylan Merchant customers for special package. It is,

they give full body check up for the customers for Seylan Merchant

customers.

This is the one reference use for it.

Ceylinco Healthcare Center

Board of Directors

DirectorDeshamanya

J.L.B.Kothalawala

ChairmanMr.R.Renganatha

Deputy ChairmanMrs.Sp.C.Kothalawala

Attorney-at-lowNotary public

Mr.E.T.L.Ranasinghe

Charted MarketerMr.P.A.Jayawardana

Ceylinco Health Care Center

Channeling System

Any person can channel the doctor in Ceylinco Health Care center.

Any patient can get appointment in any date in the week and time

period. They use this type of forms.

First the patients have to get the appointment from the reception

and to do payments to the reception. The payment they charge in

to two ways. One is they get as hospital charges and other is they

get as doctor’s charge. After doing the payment they get

registered the patient to the system. And then they referred them

to a doctor asking about the doctor’s name or some diagnose or

medical test. And they give unique registration number to the

patient. Again and again they channel patient using this unique

registration number. If the patient done some medical test in the

laboratory and the patient come in the second time they use that

unique registration number. And this time the system display

“This is second visit”. After that they referred that patient to

the doctor. In the same time the nurses also have done some sort

of work. They update the system using patient diagnose details,

their medical test reports, and their blood group, etc. after

that ,then doctor open the database of the patient and get the

reports of the patient and get some ideas about the patient. And

again tell to do some medical test for the patient and again done

the same process. This is the main function on this system.

And if the patient wants to do some further treatments they refer

that patient to that doctor but not in the Ceylinco Healthcare

center. They refer him/her to that doctor in another channeling

center.

This is the function of the system:

Reception Registered the patient

And give unique registration number and

Update the system

Nurse Update the patient records for

further treatments. Eg: Blood group, test reports

DoctorOpen the patient records and

get details and update the system including patient new

diagnose details.

On-Line Appointment form

In this form they just ask only the requirement and the patient

personal details only. And can submit the form by filling the details.

If they give the appointment to the patient they inform it the patient

thought the internet or to the telephone number. After that patient

can do the payment and can channel doctor. First patient have to

get the appointment from the reception.

How they Channel doctors

They can get appointment by asking doctor’s schedules and times.

And can channel any doctor for the diagnose. If the patients know

the doctor they can get appointment for that doctor. If they don’t

know about the doctor for the diagnose they can ask doctors

schedules and can channel doctors.

The panel of Doctors in Ceylinco Healthcare Center

Professor Rohan Jayasekara (Medical Director)

Dr.Shyama Frenando (Snr.Medical Officer)

Dr.Chamindi Alahakoon (Medical Officer)

Panel of Consultants

Radiologists Surgeons

Dr.Kalyani Miranda Prof K I Deen

Dr.Deepika Gunawardana Dr.K.L.Frenando

Dr.Nirmala Wejesinghe Dr.Panduka Jayasekara

ENT Surgeons Pathologist

Dr.S.N.Yasawardana Prof Chandu de Silva

Dr.W Ratanayeka

Geneticist Hematologist

Prof R.W.Jayasekara Prof. A.Kurukulasuriya

Oncologists

Dr.P.S.Wasala-Arachchi

Channeling methods

First patient have to check availability of doctors and time

availability for doctors. They have e-appointment as well. And can

get appointment through the phone call. If patient can do

payments using credit cards and using cash. They give unique

patient Reg.no for every patient. If patient get appointment from

the phone they can do their payments in their appointment time. If

The Patient is the Ceylan Merchant customer they can get special

medical checkup for special offer. They offer this only for Ceylan

Merchant customers, Ceylinco life customers as well as Seylan

staff members only. This is the payments receipts in the Ceylinco

Healthcare Center.

Channeling payments

And all the patient have to do their payments in their channel

times or using e-channeling. Patient must have to pay the doctor’s

fee and hospital charges. If the patient is a Ceylan Merchant

customer they haven’t any payments. Finely patients have to pay

total fee as a payment. Their receipt valid only for day of

appointment.

CONSULTATION RECIEPTS

CEYLINCO HEALTH CARE CENTER LTD...NO:60, PARK STREET, COLOMBO 2.

TEL: 5374374 FAX:2 387166E-MAIL: health@ceylincohealth.com

Date : 31/10/2007 Ref No : 008683834 10:42 Appo. No : 9

Consultant : DR S.N.Yasawardana

Patient : MR J.D.Ranjith

Appoint. On : 31/10/2007 At : 11:00 a.m

DR’s Fee : 300/= Hosp. Chg : 120/=

Total : 420/=

…………………………………………………..RECEPTIONIST

Doctor’s schedules

Per date one doctor channel some limited patients only. Every

doctor has unique time period for one patient.

Ex : Cardiologist Consultant get 30 minutes for one patient.

And check 15 patients per day in Ceylinco Health Care

Center.

Doctor’s availability

First, patients have to check availability in doctors. After that they

can get appointments. And the company checks the how many

channeling were having for one doctor. After that patient can get

the appointment for channeling. Appointments are subject to

cancellation and/or delays due to unavoidable circumstances such

as non availability of consultants.

Data and Information used in the Ceylinco Healthcare Center

Data

Data is defines as facts or observations about people, place, thing and

events. Physically view focus on actual format and location of data.

Logical view focuses on meaning and contents of data. The row,

unprocessed facts, including text, numbers, images, and sounds are called

data. After data is processed through the computer, it is called

information. There are two ways or perspective to view data. These

perspectives are the physical and logical data. The physical view focus on

the actual format and location of the data. Logical view focuses on the

meaning and contents of the data.

Data used in a Ceylinco Healthcare Center.

They use data about the patients in different ways. These data they use in

physical view as well as logical view. The physical view means they use

data in registration is correct and actual data about the patient. And they

use registration for as the data format. And logical view means they get

the meaning through that data, it means what are the contents of the

data and how they get the meaning through that data. And that’s why

they use the registration form as their data gather way. That’s the one

way that they gather data of the patient. And again they refer the patient

to the doctor. And in that time doctor ask the diagnose and gather the

data about the patient, that is another way that they gather the data

about the patient. After that doctor say to do some medical test to the

patient in that time patient do that medical test and give the reports to

the nurses. And again they enter that data to the system. And they get

more details about the patient through the medical test. This is the way

that they gather data in the organization. This is the diagram for that.

Data gather ways in the Ceylinco Healthcare Center they enter these data

to their computer system.

Ceylinco Healthcare

CenterSystem

DoctorAsk diagnose details

about the patientAnd include it the

system

Medical reportsGive the more details about the diagnose

NurseUpdate the medical test reports to the

system.

ReceptionRegistered the patient for the

treatments

Registration form

Get idea about the diagnose

Confirm the diagnose

Update for further treatments

Quantitative information in the Ceylinco Healthcare Center

Ceylinco Healthcare Center uses lot of quantitative information for

different purposes. It means they use this information to making

decisions. These data can measure very accurately and correctly. Some of

the quantitative information used in the organization is follows:

1. gross income of the year

2. total salary for an employee

3. total expenditures for month

4. average income of the year

5. highest market price per share

Qualitative Information in the Ceylinco Healthcare Center

Qualitative information can not be measured but it is important to get the

decisions in the organization. That’s why they use it to get the decisions in

the organization. And this is help to get the quantitative information in the

organization.

1. Details of the employee (name, Contact details, responsibilities,

etc.)

2. Personal details about the patients (Name, contact details, etc.)

3. rules and regulations in the organization

4. Payments method and contacting organization information.

Total number of patients

Year 2004 2005 2006 2007/12/19

Number of Patients

2300 3100 2700 3100

Total number of patient s in the Ceylinco Healthcare center 2004 – 2007/12/19

Datasheet

information sources

In the organization they use informal information as well as formal

information to get the decisions in the organization.

Formal information

They use formal information to get the company decision in the

organization. They use formal information to company achievements as

well as they plan their future goals in the organization.

1. annual reports

2. financial aspects

3. targets covered in the organization

4. achievements that they get

5. profit of the year

Informal Information

They didn’t use only the formal information. As well as they use informal

information to get decisions in the organizations. Using this information

they try to give the best service to the customer.

1. Gossips

2. Company research

3. customer care service

An information system is a collection of people, procedure, software, and

data. They all work together to provide information essential to running an

organization. This is information that will successfully provide a product or

service and for profit oriented enterprise, drive a profit.

They use computers in organizations to keep records of events. Another

reason might be less obvious to help make decisions.

For example:

In the doctors schedule records as well as which doctor check more

patients.

This information can be help to make decision making. For instance, it can

help to managers to decide which doctor will get more profit. If one doctor

gets more profit, in the other way it is way to get more profit to the

company. That’s why they get these details to decision make. And they

use internal data to make decisions. It means data within the

organization. Numbers of patient participate in particular date. And how

many patient get appointment for one doctor. These are the internal data

that they use to get decisions.

And the external data means data gathered from outside. Examples for

data providing by marketing research, trade associations.

They use data to get decisions to get answer for unanticipated questions.

And they use these data in the three types of decision models like

strategic level, tactical level and operational level. They use one data in

these stages. But each stage they get different types of decisions to

handle the organization.

Data Sources and Data flow in the organization

Strategic model in the Ceylinco Healthcare Center

They get targets through their information system. It means they give the

report to the top-level managers to get company objectives for the future

goals. They are they target some profit in one month. And to improve the

availability of doctors as well as to get good famous name for their

company as well as good product for the customers.

e.g.: give some special packages for the patients. It means give

Seylan merchant customers for special package. And give easy

payment methods for the payments.

Tactical ModelHelp middle level

managers control the work of the

organization such as financial planning

Operational ModelHelps to lower level managers

accomplish the organization’s day-to-day activities

Strategic Model *

* Strategic model help to assist top level managers in long range planning,

such as stating company objectives of planning.

Tactical Level in the Ceylinco Healthcare Center

They use some information to get some financial planning in the

organization. It means to get total payments for the hospital and the

doctors. And can get average of those to get future decisions. And can

improve customer cares in the organization. And they monthly reports

from the organizations processors. And they give it to the top level

managers and finely they get the decisions about the organization and

plan the future targets.

e.g.: they get monthly available patient reports as well as they get

all the payment reports in the hospital to calculate the total of the

monthly payments. And they have to handle the doctor’s payments

in the organization.

Operational Level in the Ceylinco Healthcare Center

In the operational level they get day to day reports for the tactical level

operations. And they calculate the total payments details in the

organizations. In the operational level staff can’t sign off from their job till

they balance the total payments in the one particular day. And have to

balance all the payments in the organization. And have to give the reports

to the tactical level managers.

e.g.: give daily reports about the payments done in the particular

date and availability of the doctor’s and patients. And how many

patients get the appointment in one particular date. As well as how

many patients cancel the appointments. And how many doctor’s get

absent in one date. Like those reports handle in the operational

level people in every day to get decisions for the top level

managers.

Task 02

Security and Accuracy

Security is concerned with protecting information, hardware and software.

They must be protected from unauthorized use as well as from damage

from intrusions and natural disaster. Some of the of the security principal

measure to protect the channeling system.

1. Restricting Access

Security experts are constantly devising to protect computer

system from access by unauthorized persons. They use

unique USER ID and PASSWORD for their computer system.

e.g.: receptionist can’t access the patient diagnose

information. Only the doctors can access those data. But

doctors also use user name and password to access those

data. And doctors can’t access all the parts of the database.

Only the limited data they can access through it. As well as

nurses can enter medical reports update data only. They can’t

change any data in the system. But system administrator can

access all the data in the database.

2. Backing up data

Equipment can always be replaced. A company’s data

however may be irreplaceable. They including guarding of

password and auditing of data and programs from time to

time. An essential procedure; however is to make frequent

backups of data and store them in safe remote location.

e.g.: in every registration automatically they backup the

data in the system. And all the medical record in the one

particular patient in the organization they get backups about

that patient. They always responsible for those data in the

system.

3. Anticipate Disasters

They use Physical Security and Data security. Physical security

is concerned with protecting hardware from possible human

and natural disasters. Data security is concerned with

protecting software and data from unauthorized pampering

and damage. For this also they use some security system to

protect their system. This also they use user name and

password.

e.g.: receptions can have only the one password and

they user code for one particular receptionist. Doctors also

have particular password and they enter to the system using

doctor’s code system. If there have any failure and if some

one hacking the data can catch him/her through this security.

‘coz they use code system for the every employee in the

organization.

4. Avoid Viruses

They install, use and periodically update a virus protection

program. All incoming files should be checked for viruses

before they are executed or saved.

e.g.: they use special virus guard to protect their

system. They always use on-line appointment system. That’s

why they use a virus guard to the system.

5. Guard the computer

They put a cable lock on the computer. If they subscribe or

belong to an online information services, they do not leave

password nearby in a place accessible to others. If there have

some one the hacker can access all the details in the system

and can change the system information. That’s why they

always log off in their logins when they are going out.

6. Guard Programs and Data

They store disk properly, preferably in a locked container,

make back up copies of all their important files and programs.

Store copies of their files in a different and safe location from

site of their company.

e.g.: they get daily back up data to the storage device

and keep it in safe place. And have high security of the data in

the information system in the organization information

system.

Task 03

Information Flow

Top Management Flow

Each level of management has different information needs. Top-level

managers need information that is summarized in capsule from to reveal

the overall condition of the business. They also need information from

outside the organization, because top-level managers need forecast and

plan for long-range event.

e.g.: Chief Executive Officer (CEO) needs information from all the

departments. He needs doctors available per date. How many

channeling were having per date.

Top managerial-level Information flow

Middle managerial-level information flow

Supervisory level information flow

Middle-level Managers Flow

Middle management need summarizes information weekly or monthly

reports. They need to develop budget projections as well as to evaluate

the performance of supervisor.

e.g.: The middle managers need how many channels have per

date and how many doctors were absent per date and how they

recover it on that particular date. As well as how they pay for their

chargers. Not only that they also must coordinate with strategic

goals set by the top management. They deal with control,

planning, and decision making.

Supervisory Managers Flow

Supervisors need detailed, very current, day to day information on their

units so that they can keep operations running smoothly. They have to

communicate with the patients. They get all the patient information. As

well as they interact with the patient details and payments. They do

payments in the cashier. They actually produce the services. Thus the

managers have the responsibility relating to operational matters. They

monitor day to day events and immediately take corrective action, if

necessary.

In the company Top Management are responsible for long-range

planning. In the Middle Management is responsible for tactical planning. In

the Supervisors are responsible for operational matters.

Information System

Transaction Processing System (TPS)

The Transaction Processing System records day to day transactions such

as;

1. Patients channeling

2. Doctor’s fee and Hospital Fee

3. How many channels have per date?

4. How many patients available per date

5. How many channels were cancel

6. How many channels were recover

Using these data they can get more decisions about their organization.

And they target some future plans to successful. That’s why they get the

reports of each process of the organization. And they always get some

decision through these reports and achieve some targets in the

organization.

Transaction Processing System (TPS) records day to day transaction to support middle level managers.

Management Information System (MIS) use data from the TPS to support middle level managers

TPS

MIS

DSS

Decision Support System (DSS) use data from TPS and a set of flexible analytical tool to support middle managers

Management Information System (MIS)

The Management Information System summarized the detailed data of

the transaction processing system in standard report for middle level-

managers. Such reports include

1. weekly payments

2. weekly doctors schedules

3. weekly channeling percentage

4. weekly how many channels were cancel

5. weekly patients available percentage

Using these data they think how to handle the customer service in the

organization and what are the areas that they want to develop in their

organization like those things and finely they get the decisions to

achieve to the targets and successfully complete their goals in the

organization.

Decision Support System (DSS)

The Decision Support System provides a flexible tool for analysis. The

DSS helps middle level managers and others in the organization analysis

wide range of problems such as effects of events

Ex: if one doctor were absent how they recover it using another

doctor. How they do that payments for that doctor. Like the MIS,

the DSS draws on the detailed data of the transaction processing

system.

Operational and Tactical level software tools

Operational Level Software tools

They use this software to get their information to the tangible out put.

These are the software they use in their organization.

Word processing

Spread sheet

Databases

Virus guards

Word Processing

In the operational level people use this software to create day to day

reports and create other documents in the day to day processor in the

organization.

They create letters, memos, patients’ documents using this word

processing software.

Spread sheet software

They use spread sheet software to get day to day total hospital charges

as the reports and calculate the total number of patient get

appointments as well as the registration of them. And can they get

these details as their final reports. And they get total charge for one

particular doctor in for the one date.

Database software

In the organization they use oracle database as their main database. It

has high security in the system. The entire person can access the

database. But can access only the limited areas only. it has more

security because all the system in the company that depend on that

database software. That’s why they get daily backups in the information

system.

Task 04

Telecommunication and facilities available in the Ceylinco Healthcare

center

Internet

Internet is the actual physical network. It is made up of wires, cables,

and satellites. It connects over 65 million computers and resources

throughout the world. The web is a multimedia interface to resources

available over the internet. Every day over billion users from every

country in the world use the internet and the web. The most common

uses of the internet are e-commerce, communication, searching,

education.etc.

Advantages of using internet in the Ceylinco Healthcare Center

1. Improve communication

Communication is by far the most popular activity. They can

exchange e-mails with their customers located anywhere in the

country. And can shre ideas as well as interests in the customers. As

well as instance messaging allows one or more people to

communicate via direct “live” communication. And they use on-line

appointment system. Using this one they can increase their

communication either the customers and can get more improvement

to the company goals.

2. Provide Services

In the Ceylinco Healthcare center provides more services in

the internet. They give their detail to the internet, any person can

access these data through the internet and can get the appointment

through the internet in this time. and this is good customer care to

get the customers attraction to the organization and they use good

services always. They give true information about them in to the

internet. And any person can access it thought the internet. And can

get the on-line appointment from the internet and can channel the

doctor.

3. Get correct information

Any person can access their website and can get the details about

them. This information are correct. Because they always try to give

good service to the customer. And they give all the company

information to the web. Because if person access it he/she can get

idea about the organization and can get appointment on that time

also. They use it to get customers attraction to their organization. But

they provide good service to the customer.

They give this information to the customer. In the above screen shots they

provide doctor’s availability and who are the doctor’s in the organization.

And also provide what are the packages available in the organization.

Using Communication in the Ceylinco Healthcare Center

Intranet

Intranet is the private network within an organization that resembles the

internet like the public internet, intranets user browsers, websites, and

web pages. Intranet typically provides e-mails, mailing lists, newsgroups,

and FTP services available only yo those within the organization.

Organization use intranet to provide information to their employees.

Typically applications include electronic telephone directories, e-mail

addresses, employee benefit information, and much more. Employees find

surfing their organizational intranets to be as easy and intuitive as surfing

the internet.

Firewall

Organization has to be very carefully to protect their information system.

A firewall is security system designed to protect an organization’s network

against external threats. It consists of hardware and software that control

access to company’s intranet or other internal networks.

Typically a firewall includes a special computer called proxy server. this

computer is a gatekeeper. All communication between the company’s

internal network and the outside world must pass through it. By

evaluating the source and the contents of each communication, the proxy

server decide whether it is safe to let a particular message or file pass into

or out of the organization’s network.

LAN

Network which computers and peripheral devices in close physically

proximity are called local area network. Linked by cable-telephones,

coaxial, or fiber optics.

WAN

Wide area network are countrywide and worldwide network. Among other

king of channels they use microwave relays and satellites to reach users

over long distance.

Task 05

Legal Issues of the Ceylinco Healthcare Center

There are many legal issues in the Ceylinco healthcare center. It means

they provide good services to customers not only that they treat to their

employees as well.

These are the some legal issues in the organization.

Staff should income the superior before taking the leave

Staff should protect the organization recourses.

Staff always do the things for the customer satisfaction

Should have to treat the patient very best

Supervisory and managerial staff should not influence or pressurize

subordinate staff in decision making.

Staff should offer good customer service.

If the sharing in information they should have to carefully inthat

time.

Can only to access their limis.

Ethic Issues In the CHC

This is important part in the organization. Using this one can get the

idea abouth the organization. It mean that they protect the customer

trust and confidence.

Privacy –

Concern the collection and use of data about individuals

Accuracy

Relates to the responsibility of those who collect data to ensure that

the data is correct.

Property-

Relates who owns data and rights to software.

Access-

Relates to responsibility of those who have data control who is abel to

use that data.

Social Issues

These are the services that they offer to the customers

State-of-the-art radiation treatment

Advanced liner accelerator with intensity modulator radiation

treatment

Advanced CT simulator and treatment planning system

High dose rate bracheytherapy

Chemotherapy and Hormonal treatment

Radioactive Iodine treatment

Counseling for cancer patient and their families.

Patient at the Ceylinco healthcare center in non-hospital environment and

are offers the services highly qualified Onocology and medical staff. At the

Ceylinco healthcare patients and their families are trated with special care

and warmth because the physical health and phychological well being are

both considered important. There are semi-luxury and luxury rooms and

wards for in-house patients, complete with all the necessary facilities.

By receiving treatment at the Ceylinco Healthcare Center patients are

spared additional expenses, such as travel and accommodation, that

overseas treatment would entail. And skilled procedures by qualified

registered nurses. Purchased of the needed age care and medical

equipment from their shop. And 24 hours ambulance service. As well as

they have industrial nursing.