Computer Mediated CommunicationComputer Mediated Communications and

Collaboration (CMCC)

Computer Mediated Communication

Google Docs and Applications in Plain English(2:50 minutes)

Computer Mediated Communication

• Examples of Asynchronous (one-way) communication?

• Examples of Synchronous (two-way) communication?

What are some…

Computer Mediated Communication

What happens to our communicationswhen we use CMC?

• What’s the remedy?

Computer Mediated Communication

Caveats: careful!• Allow 24-hour “cool down” time to

respond when angry.

• What you say can be used used against you.

• Accidental “reply to all.”

Computer Mediated Communication

“Netiquette”” for conference calls and web meetings • Stating name before speaking in conference calls

• Asking permission to record

• Use of language

• Use mute button

• Be clear about what you are doing:o Whose turn is it to speak?o Indicate when you have to leave the conversation

( g2g, ttfn)

Computer Mediated Communication

“Netiquette”” for email• Don’t use all CAPS.

• For business email – make it formal. Write like you are writing a letter.

• Don’t overuse distribution lists

• Be concise

• Spelling and grammar

Computer Mediated Communication

? Do employers have a right to read or control your e-mail?

Why?

Jeff Quon case

Computer Mediated Communication

Facebook and your Job Search(1:01 minutes)

Facebook Killed Private Life(4:09 minutes)

Computer Mediated Communication

• Microsoft conducted a study in Dec. 2009 and found…

– 70% of US recruiters have rejected candidates based on information they found online.

– Poor communication skills displayed online was one of the reasons for rejection.

– 85% of US recruiters say a positive online reputation influences their hiring decisions

Computer Mediated Communication

Computer Mediated Communication

Computer Mediated Communication

• ICE BEER: Pervasive collaboration for modern business

– Demonstration of the inContext project outputs(2:56 minutes)

Calendar Collaboration

Computer Mediated Communication

Calendar demo and activity• Use shared calendar to schedule meetings!

• Visually see open timeslots

• Ability to invite people

• Invitation adds event to calendar

Computer Mediated Communication

Wikis: collaboration over the web• Collaborative Web content

o Changes by users, not the Webmaster

• Anyone can suggest changeso Open model, or:o Only “trusted” users can make changes

directly without review

Computer Mediated Communication

Wikis: collaboration over the web• Businesses use this for project management,

design, documentation o British Telecom

• Wikipedia: www.wikipedia.org

• Check out the intro page That anyone can edit.

• Social collaboration WEB 2.0• Dynamic and personalized web pages

Computer Mediated Communication

Other CMCC technologies

• WebEX – Web conferencing

• Sharepoint: Microsoft’s Collaboration tool allowing teams to work together effectively, implement workflows, and share information through the use of wikis and blogs.

• Skype – Video Phone

Computer Mediated Communication

WebEx• Advanced features

o Shared application control

o Video & audio channels

o Video demo (Optional - 5 Minutes)

Computer Mediated Communication

Final Activity1. WebEx

Team Project2. Google spreadsheet (worklog)3. Google calendar4. Google site

Computer Mediated Communication

WebEx instructions are in BlackBoard

Your name and lab partner’s name

Email address

Password:Wednesday

Computer Mediated Communication

• Find your group’s white board and answer the following question with your group:– What are your CMCC pet peeves?

• When you are done and have gotten your skills check, clear your white board and begin your IPOF chart for the Centricity system you read about in the prelab

Computer Mediated Communication

When you are finished creating the IPOF and entering at least two items for each, raise your hand for your skills check.

Computer Mediated Communication

Post Lab Reflection• Each team member should create a single page on the

team’s Google site proposing the topic.• List companies or industries• List information systems or technologies• One paragraph describing how a company might use a

system or technology in a new or innovative way.