JAO (D/R) INDUCTION TRAININGPHASE II – 4 WEEKS

COMPUTERS

INTERNET, INTRANET & BSNL MAIL

NATIONAL ACADEMY OF TELECOM FINANCE & MANAGEMENT

Gachibowli, Hyderabad-500 032 Visit us at www.natfm.bsnl.co.in

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Internet - An Introduction

The Internet is a computer network made up of thousands of networks worldwide. No

one knows exactly how many computers are connected to the Internet. It is certain,

however, that these number in the millions. No one is in charge of the Internet. There are

organizations which develop technical aspects of this network and set standards for

creating applications on it, but no governing body is in control. The Internet backbone,

through which Internet traffic flows, is owned by public/private companies and BSNL is

one of them. All computers on the Internet communicate with one another using the

Transmission Control Protocol/Internet Protocol suite, abbreviated to TCP/IP. Computers

on the Internet use client/server architecture. This means that the remote server machine

provides files and services to the user's local client machine. Software can be installed on

a client computer to take advantage of the latest access technology. An Internet user has

access to a wide variety of services: electronic mail, file transfer, vast information

resources, interest group membership, interactive collaboration, multimedia displays,

real-time broadcasting, shopping opportunities, breaking news, and much more.

The Internet consists primarily of a variety of access protocols. Many of these protocols

feature programs that allow users to search for and retrieve material made available by

the protocol.

World Wide Web - The World Wide Web (abbreviated as the Web or WWW) is a

system of Internet servers that supports hypertext to access several Internet protocols on a

single interface. Almost every protocol type available on the Internet is accessible on the

Web. This includes e-mail, FTP, Telnet, and Usenet News. In addition to these, the

World Wide Web has its own protocol: HyperText Transfer Protocol, or HTTP. The

World Wide Web provides a single interface for accessing all these protocols. This

creates a convenient and user-friendly environment. It is no longer necessary to be

conversant in these protocols within separate, command-level environments. The Web

gathers together these protocols into a single system. Because of this feature, and because

of the Web's ability to work with multimedia and advanced programming languages, the

World Wide Web is the fastest-growing component of the Internet. The operation of the

Web relies primarily on hypertext as its means of information retrieval. Hypertext is a

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document containing words that connect to other documents. These words are called

links and are selectable by the user. A single hypertext document can contain links to

many documents. In the context of the Web, words or graphics may serve as links to

other documents, images, video, and sound. Links may or may not follow a logical path,

as each connection is programmed by the creator of the source document. Overall, the

Web contains a complex virtual web of connections among a vast number of documents,

graphics, videos, and sounds. Producing hypertext for the Web is accomplished by

creating documents with a language called HyperText Markup Language, or HTML.

With HTML, tags are placed within the text to accomplish document formatting, visual

features such as font size, italics and bold, and the creation of hypertext links. Graphics

and multimedia may also be incorporated into an HTML document. HTML is an

evolving language, with new tags being added as each upgrade of the language is

developed and released. The World Wide Web Consortium (W3C), led by Web founder

Tim Berners-Lee, coordinates the efforts of standardizing HTML. The W3C now calls

the language XHTML and considers it to be an application of the XML language

standard. The World Wide Web consists of files, called pages or home pages, containing

links to documents and resources throughout the Internet. The Web provides a vast array

of experiences including multimedia presentations, real-time collaboration, interactive

pages, radio and television broadcasts, and the automatic "push" of information to a client

computer. Programming languages such as Java, JavaScript, Visual Basic, Cold Fusion

and XML are extending the capabilities of the Web. A growing amount of information on

the Web is served dynamically from content stored in databases. The Web is therefore

not a fixed entity, but one that is in a constant state of development and flux.

E-mail - Electronic mail, or e-mail, allows computer users locally and worldwide to

exchange messages. Each user of e-mail has a mailbox address to which messages are

sent. Messages sent through e-mail can arrive within a matter of seconds. A powerful

aspect of e-mail is the option to send electronic files to a person's e-mail address. Non-

ASCII files, known as binary files, may be attached to e-mail messages. These files are

referred to as MIME attachments. MIME stands for Multimedia Internet Mail Extension,

and was developed to help e-mail software handle a variety of file types. For example, a

document created in Microsoft Word can be attached to an e-mail message and retrieved

by the recipient with the appropriate e-mail program. Many e-mail programs, including

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Eudora, Netscape Messenger, and Microsoft Outlook, offer the ability to read files

written in HTML, which is itself a MIME type.

Telnet - Telnet is a program that allows you to log into computers on the Internet and use

online databases, library catalogs, chat services, and more. There are no graphics in

Telnet sessions, just text. To Telnet to a computer, you must know its address. This can

consist of words (locis.loc.gov) or numbers (140.147.254.3). Some services require you

to connect to a specific port on the remote computer. In this case, type the port number

after the Internet address. Example: telnet nri.reston.va.us 185.Telnet is available on the

World Wide Web. Probably the most common Web-based resources available through

Telnet are library catalogs. A link to a Telnet resource may look like any other link, but it

will launch a Telnet session to make the connection. A Telnet program must be installed

on your local computer and configured to your Web browser in order to work. With the

increasing popularity of the Web, Telnet has become less frequently used as a means of

access to information on the Internet.

FTP - FTP stands for File Transfer Protocol. This is both a program and the method used

to transfer files between computers. Anonymous FTP is an option that allows users to

transfer files from thousands of host computers on the Internet to their personal computer

account. FTP sites contain books, articles, software, games, images, sounds, multimedia,

course work, data sets, and more. If your computer is directly connected to the Internet

via an Ethernet cable, you can use one of several PC software programs, such as

WS_FTP for Windows, to conduct a file transfer. FTP transfers can be performed on the

World Wide Web without the need for special software. In this case, the Web browser

will suffice. Whenever you download software from a Web site to your local machine,

you are using FTP. You can also retrieve FTP files via search engines such as FtpFind,

located at http://www.ftpfind.com/. This option is easiest because you do not need to

know FTP program commands.

E-mail Discussion Groups - One of the benefits of the Internet is the opportunity it

offers to people worldwide to communicate via e-mail. The Internet is home to a large

community of individuals who carry out active discussions organized around topic-

oriented forums distributed by e-mail. These are administered by software programs.

Probably the most common program is the listserv. A great variety of topics are covered

by listservs, many of them academic in nature. When you subscribe to a listserv,

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messages from other subscribers are automatically sent to your electronic mailbox. You

subscribe to a listserv by sending an e-mail message to a computer program called a

listserver. Listservers are located on computer networks throughout the world. This

program handles subscription information and distributes messages to and from

subscribers. You must have an e-mail account to participate in a listserv discussion

group. Visit Tile.net at http://tile.net/ to see an example of a site that offers a searchable

collection of e-mail discussion groups. Majordomo and Listproc are two other programs

that administer e-mail discussion groups. The commands for subscribing to and

managing your list memberships are similar to those of listserv.

Usenet News - Usenet News is a global electronic bulletin board system in which

millions of computer users exchange information on a vast range of topics. The major

difference between Usenet News and e-mail discussion groups is the fact that Usenet

messages are stored on central computers, and users must connect to these computers to

read or download the messages posted to these groups. This is distinct from e-mail

distribution, in which messages arrive in the electronic mailboxes of each list member.

Usenet itself is a set of machines that exchanges messages, or articles, from Usenet

discussion forums, called newsgroups. Usenet administrators control their own sites, and

decide which (if any) newsgroups to sponsor and which remote newsgroups to allow into

the system. There are thousands of Usenet newsgroups in existence. While many are

academic in nature, numerous newsgroups are organized around recreational topics.

Much serious computer-related work takes place in Usenet discussions. A small number

of e-mail discussion groups also exist as Usenet newsgroups. The Usenet news feed can

be read by a variety of newsreader software programs. For example, the Netscape suite

comes with a newsreader program called Messenger. Newsreaders are also available as

standalone products.

Chat & Instant Messaging - Chat programs allow users on the Internet to communicate

with each other by typing in real time. They are sometimes included as a feature of a Web

site, where users can log into the "chat room" to exchange comments and information

about the topics addressed on the site. Chat may take other, more wide-ranging forms.

For example, America Online is well known for sponsoring a number of topical chat

rooms. Internet Relay Chat (IRC) is a service through which participants can

communicate to each other on hundreds of channels. These channels are usually based on

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specific topics. While many topics are frivolous, substantive conversations are also taking

place. To access IRC, you must use an IRC software program. A variation of chat is the

phenomenon of instant messaging. With instant messaging, a user on the Web can

contact another user currently logged in and type a conversation. MSN and Yahoo are

commonly-used chat programs besides others.

Internet Telephony - It is a cheaper way of globally reaching out to people. There are at

present four different ways of making a call over the Internet.

Computer to Computer.

Computer to Telephone.

Using an Internet Appliance.

Telephone to telephone.

For making computer to computer call you need Internet telephony program e.g.

Microsoft net meeting. These other features such as video, voice mail, call waiting, call

holding, text check, file transfer and data sharing are also available.

For making computer to telephone calls you would have to avail of the facility provided

by an Internet Telephony Service Provider, e.g. Net2 phone. This means you would have

to pay a small fee. The call goes to your PC over the Internet and then to the Internet

Telephone Gateway at the calls destination which connects the Internet to the Telephone

System.

To make calls through the Internet appliance method, you would need a separate piece of

hardware. Connect this device between your telephone and an answering machine and

configure them with your ISP information. When you call the other partner the Internet

appliances learn each other's IP address and then connect to each other over the Internet.

Telephone to telephone calls is same as normal PSTN call. The difference is the call is

routed over the Internet for most or part of the way thus reducing long distance charges.

Call originates from a telephone and is routed to an Internet telephone Gateway that

connects the telephone network to the Internet. The call then travels across the Internet to

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its destination where it is routed to another Internet Telephony Gateway that connects the

Internet back to the telephone network. Then the call is directed to the called telephone.

Intranets - Intranet is a private network with Internet technology as its basic architecture.

It is built with the Internet’s TCP/IP protocol suite, but implemented over a smaller and

restricted scale. Whereas the Internet is global and open to all with an Internet

connection, Intranets can be privatized to a particular company or organization. They use

the same type of software to view messages i.e. browsers like Internet Explorer. Also,

both carry the same information logically in the form of documents, files, etc. The

browser gives universal access to information in all types of files.

Connecting Intranets to the Internet is bound to give a wider spectrum to the Intranet

community, which is a restricted community. A major advantage of combining Intranets

to the Internet is that clients and users can access information, which is up to date directly

from the Internet too.

In order to minimize the risk of unauthorized access to the system and attacks from the

Internet, a firewall is used. A firewall is a software or hardware security system used to

safeguard the intranet from the internet.

Firewalls are of two types:

Packet filtering firewalls

Application layer firewalls(Proxies)

The packet filtering firewalls check the packets at the Network layer of the OSI model.

The proxies, on an internal network, represent the virtual server, which is relatively closer

to the client.

Extranets - If outsiders from the Internet can access Intranets, there is a large threat to

security. However, an architecture featuring an Intranet with secured access to only

selected outsiders of the public Internet forms a network called Extranet. Certain parts of

the internal network are made available to people from outside the organization.

Any Intranet can be converted into an extranet in one of the following ways:

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Internet access to the Intranet can be password authenticated.

Password authentication as well as encryption. This ensures that security breaches

by hackers are almost impossible.

Firewall security layer in between the Intranet and the Internet, to check the

unauthorized access from Internet to the Intranet.

Virtual Private Network provided by the Internet Service Provider

A separate protocol to tunnel through the Internet, thereby shielding confidential

information from hackers.

Thus Extranets provide a pool of vital information for the clients to search from, along

with the added advantages of the Intranet.

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CHAPER-2

INTERNET, INTRANET & BSNL MAIL

Internet - Connection

Now the question arises that how to connect to Internet. For this we require in our

computer a modem and username, password and phone number of the Internet Service

Provider (ISP). As we know that BSNL is an ISP and its National Internet Backbone

(NIB) is having its spread throughout India with the brand name of Sancharnet

(www.sancharnet.in).

Now we explain how to make the connection through a normal dial-up / PSTN. All these,

however, are being explained with Windows XP as the operating system of the computer.

1. Click the Start button → Programmes → Accessories → Communications →

New Connection Wizard. The wizard will open up.

2. Click Next

3. Choose Connect to the Internet and click Next.

4. Choose Setup my connection manually and click Next.

5. Choose Connect using a dial-up modem and click Next.

6. Type the name of the ISP, e.g. BSNL, and click Next.

7. Type the phone number for the said ISP, e.g. for BSNL it is 172233, and click

Next.

8. Choose Anyone’s use or My use only as per your preference and click Next.

9. Enter the username and password given to you by your service provider and click

Next.

10. Choose Add a shortcut to this connection on my desktop and click Finish.

Now the internet connection wizard is over. By double click of the shortcut on your

desktop get yourself connected to the Internet as and when you desire.

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Similarly, the connection can be made through Broadband or ISDN. For Broadband,

however, no phone number is required; only username and password is sufficient. For

ISDN the phone number of BSNL is 172225.

For checking the number of hours balance in the Internet Account or for changing the

username and password, we can go on www.sancharnet.in and can do it online provided

the setting of the internet explorer is compatible. The site, however, gives detailed

instruction for enabling the features of the internet explorer.

Search Engines

Search Engine is a program that searches documents for specified keywords and returns a

list of the documents where the keywords were found. The most popular search engine

now a day is Google which can be accesses by typing www.google.com in the address

bar of the internet explorer. It has a database of over 8 billion WebPages. Another search

engine is that of Microsft known as MSN Search and can be accessed by typing

http://search.msn.com. Microsoft’s site has more than five billion web pages at present.

Our discussion, however, is based on the features available in Google.

Search Techniques

Keywords are the words or phrase that search engines use to search for the relevant site.

In addition to keywords, the user can use following techniques or operators for more

accurate results.

Google searches are NOT case sensitive. All letters, regardless of how one

types them, will be understood as lower case. For example, searches for

NATFM, natfm , and nAtFm will all return the same results.

By default, Google only returns pages that include all of the search terms.

There is no need to include "and" between terms. It should be kept in mind

that the order in which the terms are typed will affect the search results. To

restrict a search further, just include more terms. For example, to plan a

vacation to Hyderabad, simply type vacation hyderabad.

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Google ignores common words and characters such as "where" and "how", as

well as certain single digits and single letters, because they tend to slow down

the search without improving the results. Google will indicate if a common

word has been excluded by displaying details on the results page below the

search box.

If a common word is essential to getting the results one wants, one can include

it by putting a "+" sign in front of it. (Be sure to include a space before the

"+" sign.)

For example, to search for World War I, use:

World War +I

Another method for doing this is conducting a phrase search, which simply

means putting quotation marks around two or more words. Common words in

a phrase search (e.g., "where are you") are included in the search. Even the

result page contains the results in the same order.

For example, to search for World War I, use:

"World War I"

If the search term has more than one meaning (bass, for example, could refer to

fishing or music) one can focus his search by putting a minus sign ("-") in

front of words related the meaning one wants to avoid.

For example, search bass for fish lake one avoids the music arrangements at

lake by putting music as a negative term:

bass -music

If one knows the website one wants to search but is not sure where the

information is located within that site, one can use a search engine to search

only that domain. This can be done by typing the keyword and the following

it by the word “site” and a colon followed by the domain name in which the

search is to be performed. For example, course site:www.natfm.ac.in will

result in pages containing the keyword course in different pages of the site

www.natfm.ac.in.

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The aforesaid are the basic techniques one can use to improve the results. Besides this

one can also make an advance search by giving further information regarding the

keyword and get a better result. With Advanced Search, one can screen the search for

pages:

That contain ALL the search terms you type in

That contain the exact phrase you type in

That contain at least one of the words you type in

That do NOT contain any of the words you type in

Written in a certain language

Created in a certain file format

That have been updated within a certain period of time

That contain numbers within a certain range

Within a certain domain, or website

That don't contain "adult" material

Facilities

Besides the principal function of searching the pages, Google has some powerful utilities

which are discussed here under:

1. Cached Links: Google takes a snapshot of each page examined as it crawls the

web and caches these as a backup in case the original page is unavailable. By

making a click on Cached in the search result page one can see it.

2. Calculator: Google’s offers built-in calculator function which can be used to

solve math problems involving basic arithmetic, more complicated math, units

of measure and conversions, and physical constants. Just type the math problem

in the search box and press Enter. The result page will be shown. For example

to get the square root of 2, type sqrt(2) and press Enter. The result page will

appear.

3. Definitions: Google also provides the facility to see the definition for a word or

phrase. This can be done by simply typing the word “define,” then a space, and

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then the word(s) one wants to be defined. For example if one is interested in the

definition of Information Technology, simply type define information

technology in the search box and press Enter. One can see the definition given

by a number of authorities.

4. File Types: Google provides file type search in 12 file formats other than the

HTML file format. Google now searches Microsoft Office, Postscript, Corel

WordPerfect, Lotus 1-2-3, and other file formats. The new file types will simply

appear in Google search results whenever they are relevant to the user query.

Google also offers the user the facility to “View as HTML”, allowing users to

examine the contents of these file formats even if the corresponding application

is not installed. The “View as HTML” option also allows users to avoid viruses,

which are sometimes carried in certain file formats.

5. Froogle: Froogle is the product search service provided by Google to search the

information regarding particular products. These product search results are

linked to the sites of merchants who participate in Froogle.

6. News Headlines: When searching on Google one may see links at the top of the

results marked “News”. These links connects one to reports culled from

numerous news services Google continuously monitors. The links appear if the

terms one enter are words currently in the news and clicking on them will take

one directly to the news service providers’ website.

7. Spell Checker: The Google spell checker software automatically analyses the

keyword(s) entered and suggests common spellings for the keyword(s). It will

ask "Did you mean: (more common spelling)?".

8. Webpage Translation: Google breaks the language barrier with this translation

feature. Using machine translation technology, Google facilitates English

speakers access to a variety of non-English web pages. This feature is currently

available for pages published in Italian, French, Spanish, German, and

Portuguese. If the search has non-English results, there will be a link to a

version of that page translated into English.

9. Submit your site: Google provides the facility to the users to submit their

websites to the Google’s index. One may also add comments or keywords that

describe the content of that particular page or site.

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Besides the above facilities there are facilities which are more suited to U.S. like Local

Search, Phone Book etc. Therefore it is better to skip there's discussion.

Search Preferences

Some of the features of Google can be manipulated by the user to suite his requirement.

Through preference option one can set globally (i.e. throughout Google) his own

preferences. The settings are allowed in following five areas:

1. Interface language: One can set his preferences to see the Google homepage,

site messages and buttons in a specific language. For India Google has

developed Hindi, Bengali, Telugu, Marathi, Tamil etc. as the interface language

option. On the homepage itself of google.co.in one can see the options.

2. Search Language: The language search feature lets one search for web pages in

the language that one chooses. Because these searches only see part of the

Web, therefore using "Search Web pages written in any language" as the

default option is good. Specifying a language can be useful, however, when one

wants to find content in a particular tongue.

3. SafeSearch Filtering: For excluding adult sites included in search results

(especially if the kids use the same computer), Google's SafeSearch screens for

sites that contain explicit sexual content and deletes them from the search

results. No filter is 100% accurate, however, but SafeSearch should eliminate

most inappropriate material.

There are three SafeSearch settings:

Moderate filtering excludes most explicit images from Google Image Search

results but doesn’t filter ordinary web search results. This is the default

SafeSearch setting.

Strict filtering applies SafeSearch filtering to all your the search results (i.e.,

both image search and ordinary web search).

No Filtering turns off SafeSearch filtering completely.

The SafeSearch settings can also be adjusted though the Advanced Search

or the Advanced Image Search pages on a per search basis.

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4. Number of results: Unless one changes this preference, one will see 10 search

results per page. It is set in this way because this produces the fastest response

time. But if one wants to see more results per page, one can increase the

number to 20, 30, 50 or 100.

5. New results window: Ordinarily, when you search with Google, your search

page is replaced by a search results page. If you’d prefer to keep your main

search page open, you can set this preference option to open your search results

in a new browser window.

Seeing all these features many have made the Google as their homepage. Are you

considering so?

BSNL Mail-An Introduction

Login the BSNL Mail

When you want to browse for BSNL mail, you just type http://mail.bsnl.in in the address

bar and select Go button besides the address spacing, and the following screen will

appear.

Enter your User Id and Password in the spacing provided for and click Logon.

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Fig.1

How the user id and password is created are described in the topic on Registration. Now

the screen similar to Fig.2 will appear. You can see here the Main Menu of your mailbox.

Go on clicking the various linked item and see what happens. You will see numerous

features which will be discussed now onwards so that you can exploit these features.

Registration

Registration for BSNL mail is a very easy process. You just fill up on a paper the Full

name, Designation, Employee Number, Staff Number, Office and Residence Address,

Phone and Fax Numbers, and Email-id if any other than BSNL Mail Id. Send this

information to the mail administrator of your circle. The mail administrator will create

your mail id and inform you accordingly. Once your mail id has been created, you can

update your profile, including the password, on your own as per your wish.

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Fig.2

In Fig.2 you can see the Main Menu of your mail. Now you can see the mailboxes and

can also send and receive the e-mail.

Mailbox

You will see the following standard mailboxes, plus any mailboxes that you have created.

Main. All new mail will be in this mail box, unless you have set options to route

mail elsewhere.

Sent. This mailbox is activated when you set your "Save copy of outgoing mail in

Sent folder" preference to Yes.

Deleted. This mailbox is activated when you set your "Deleted messages"

preference to Move to Deleted folder.

Draft. This mailbox is activated when you select to Save, rather than Send, a

message that you are composing. You can select a message in the draft folder at a

later time, modify it, and send it.

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Now you open a mail box folder. You will see a page similar to Fig.3 shown below.

Fig.3

This page shows the messages in the mailbox you selected. From this page, you can read

your mail, move messages to another mailbox, or delete messages. You can also set the

number of messages that are displayed on the page. We should now have a brief

discussion of various items available on the page.

From: The sender of the message

Subject: Subject of the message, written by the sender. To read a message click on its

subject. The following graphics will appear in the subject area:

When a new message arrives, will be displayed in the Subject field.

When new mail, with an attachment arrives, will be displayed in the Subject

field.

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When a message with an attachment has been read, will be displayed in the

Subject field.

When a message has been read, will be displayed in the Subject field.

When a message has been forwarded, a right arrow will be displayed in the

Subject field.

When a message has been replied to a left arrow will be displayed in the

Subject field.

Preview: A partial display of the body of the message. To enable or disable this option,

go to Edit My Preferences and go to the Message Preview area.

Date: Date you received the mail.

Size: Size of the message, in bytes.

Sort Order: By default, messages are sorted by date, with the most recent message at the

top. You can sort by From, Subject, Date, or size by clicking on the heading name. You

can sort in ascending or descending order.

Selection boxes: Check boxes appear in the left-most column so that you can select

multiple messages to move or delete.

Deleting messages: When you click the Delete button, all selected messages are deleted.

Alternatively, you select Delete All to delete all messages without having to select each

message. You can also click located next to each message for quick individual deletion.

Moving messages:. When you click the Move to button, all selected messages are

moved to the mailbox indicated. To change the mailbox displayed, select it from the list

box.

Changing mailboxes: To view messages in a different mailbox, select the mailbox name

from the list box at the bottom of the page and click Go to Mailbox. You can also use the

mailbox links on the left navigation bar. The mailbox list box will only be displayed if

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you have configured more than one mailbox. Otherwise, on the left side of the screen

click on the mail box name.

Read Mail

This page displays the selected e-mail message.

If you want to add the address in the From box to your Address Book, click Save

Address.

Navigation links (Go To InBox, previous, next...) can be displayed at the top or bottom

of the page, or both. For information on how to set the message display options, see Edit

My Preferences.

The navigation links do the following:

Go To InBox. Takes you back to the Go To InBox page for the current mailbox.

Next. Opens the next message in the current mailbox. This is only displayed if there is

more than one message in the mailbox.

Reply. Creates a new message addressed to the sender. Note: You can set up Reply to

include or exclude the original message. To do so, go to the main menu page and select

Preferences under the Personal options.

Reply all. Composes a message to the sender and all the CC addresses. See the note

above about including/excluding the original message.

Forward. Forwards the message to an e-mail address. You can set up forwarding to

allow or disallow editing of the forwarded message. To do so, go to the main menu page

and select Edit My Preferences under Personal Account Options.

Delete. Deletes the message from the mail server.

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Move to. Moves the message from the current mailbox to the mailbox shown in the drop-

down box.

Print: Allows you to see what the message will look like when it's printed.

Viewing the Message Header

To view the message header, click on the Header link in the left navigation bar. The

Header Information window will display either a basic or full header depending on the

user settings. By default only the basic header is displayed on this page. If you want to

see both the basic and the full headers, click on Print Preview. For information on how to

change user settings, see Preferences. To close the header Information window, click

[HIDE].

Sending Mail

To send mail to an address that is in the address book while on the main menu page,

position the cursor over the Compose button. This will display a list box that says

Compose a message to. Click on the list box (not on the Compose button) and all of the

addresses in your address book will be displayed. Select an address and a new message

will be opened with the selected address displayed in the To field. Note that this list will

not be displayed if there are no addresses in the address book.

To send mail to an address not in the address book:

1. Click the Compose button. The Compose page is displayed.

2. In the To, CC ("carbon copy"), and BCC ("blind carbon copy") text boxes, enter

the e-mail addresses of the message recipients. You can type or paste e-mail

addresses into these boxes, using a comma to separate multiple addresses. You

can also use the Addresses section to insert names from your Address Book as

follows: select a name in the scrolling list and then click the appropriate button

(To, CC, or BCC). Repeat for each name you want to add.

3. Add all recipients to address book. If you select this option, all e-mail addresses

in the To, CC, and BCC areas will be added to your Address Book.

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4. If you want to spell check your message, select the dictionaries that you want to

use. Then click the Spell Check button.

5. Attachments. Click the Browse button to select the file you want to attach, or type

the path and name of the file into the box. Then, click Attach. To remove an

attachment, select a file in the list and click Remove.

Save message in Sent folder: If you select this option, a copy of the message will be

saved in your Sent folder.

Include Signature: If you select this option, your signature will be appended to the

message. If this check box is NOT checked, your signature will not be appended.

Edit Signature: Click Edit Signature on the left tool bar if you want to modify your

signature in any way.

Save a draft of the message: Click Save on the left toolbar to save a copy of the message

in your Draft folder. You can later select the message, modify it, and send it.

Address Book

Use this page to add, modify, or delete names in your Address Book.

To add an address, enter a new name and e-mail address and click the Add button.

To modify an address, select it from the list, correct the name and/or e-mail address, and

then click the Modify button.

To delete an address, select it from the list, and click the Delete button.

You can select an address to use when creating a mail message, see help for sending mail.

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Search

The Web Messaging search feature allows you to search a single mailbox or all your

mailboxes for a specific word or phrase.

1. On the Main Menu page or on the Mail Summary, click Search.

2. Enter your search phrase. If you are looking for a name or User ID, enter it.

(Examples: fred@ipswitch.com; Fred Farkle; Arnold). If you want to search for

a word or phrase, enter that (Examples: beignets, New Orleans cafe). Multiple

word entries are considered a phrase, you do not have to enclose the phrase in

quotation marks. For example, the entry, New Orleans cafe, will search for

messages that contain that phrase; it will not search for messages that contain

just the word Orleans or just cafe.

3. Select the area to search. You can search for a name or user ID by the recipient

(To) or the sender (From). You can also search the Subject line or the Message

Body for the occurrence of a word or phrase.

4. Select the mailbox(es) that you want to search.

5. Click Search to search the selected mailbox.

Search Results - The Search Results lists all messages that meet the search criteria. To

view a message in the list, click on it.If you want to view the results of the previous

search, click Last Search.

Entering a Search String

Enter a search string by doing one or more of the following:

Enter the literal text (up to 255 characters) that you want to search for. For

example, if you want to find the word jazz, type: jazz.

Type search expressions and quantifiers (up to 255 characters) as shown in the

Text Patterns tables below.

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Paste a portion of a mail message that meets your intended search criteria. For

instance, you could copy and paste text such as XMSMailPriority(High) from the

header of a message; this would search for High priority messages.

Check Search string from file if you have placed the search text in a text file. The

listbox shows a list of the existing rule files.

Text Pattern Expression

Any character .

Any of the values separated by vertical bars within the parentheses

(this|that|other)

Any word character (a-z, A-Z, 0-9) \w

Any non-word character \W

Any digit (0-9) \d

Any non-digit \D

Any white space (spaces and/or tabs and/or carriage returns)

\s

Any non-white space \S

Any punctuation character (any character other than \w or \s)

\p

Any non-punctuation character \P

Quantifier Expression

Zero or more *

One or more +

Exactly 100 {100}

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At least n1, but not more than n2 (where n1 and n2 are numbers)

{n1,n2}

Note: As shown above, the following characters have special meaning in a rule:

            {}()|*+,.:

If you want to use one of these characters in a search string, precede it with a backslash.

For example, to search for a plus sign, enter \+ in the search string.

Personal Account Options

In your main menu you will find a personal account option under which one can see a

number of options which we shall now discuss one-by-one.

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Edit My Preference

Use the Edit Preferences page to set your preferences about how IMail The mail works.

The various options available is discussed below briefly.

Forward Editing - You can set up the mail so that when you forward a message, you can

also edit the message; if you do this, the forwarded message is flagged as an "Original

Message" and shows the From and Date fields, by selecting Edit original message.

You can also set up the mail so that when you forward a message, the person to whom

you forward the message sees the unedited body of the original message displayed

beneath any text you enter. However, you (the forwarder) will not be able to view the

body of the original message as you add your own comments.

Forward Attachments - You can set up the mail so that when you forward a message,

attachments to the original message are automatically included or excluded, by selecting

either Include attachments or Don't include attachments.

Replying With or Without Original Message - You can set up the mail so that when you

reply to a message, the original message is automatically included in your reply; if you

do this, the original message appears in the same text box as your reply. (The original

message is editable, and is flagged as "Original Message," and shows the From and Date

fields.). This is done by selecting Include original message. But if you do not wish to

include the original message in the reply, select don't include original message.

Including Symbols to Indicate Original Message - If you have set up the mail so that the

original message is included in your replies, you can also flag the lines of the original

message with the ">" (greater than) symbol. (This will visually distinguish the contents of

the original message from the contents of your reply.). This can be done by selecting the

“>” symbol.

Saving Outgoing Messages in Sent Folder - You can set up the mail to save (or not save)

a copy of each outgoing message in your "Sent" folder by selecting the option available.

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Including or Excluding a Signature - A "signature" is a tag that is added to the end of all

your messages. For example, you might add a signature that says, "Be sure to visit my

new web site." To include a signature, you first enter the text that will comprise the

signature, and then you set up the mail to include the signature in each message you send

by selecting yes option.

Confirming (or Not Confirming) Sent Messages - You can set up the mail to either

confirm or not confirm that your message has been sent by selecting yes or no option.

Setting Java for Spell Check – Unless you change this option, the default setting of 1.1

will apply. So through this setting you can opt for Java 1.2

IMail Web Messaging - It allows the user to open and use IMail Web Calendaring while

still in web messaging.

Setting the Number of Messages per Page -You can set the number of messages that are

listed in the summary listing for each mailbox. It can be 10, 20, 50, or 100 depending on

the options selected.

Sorting Messages in the Mailbox Summary - When you view a summary of your

messages in a particular mailbox, you can sort by From, Subject, Date, or Size. Locate

Initial sort criteria and select From, Subject, Date, or Size.

You can sort this in ascending or descending order. This can be done by selecting

Ascending or Descending.

Displaying Message Headers - You can display just the basic message header (Date,

From, To, and Subject), or you can display the full message header (Date, Message-id,

From, Reply-To, To, Subject, X-Mailer, Precedence, X-UIDL, and Status).

This can be done by selecting Basic or Full.

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Showing Text Attachments as Text or Links - You can set up the Mail to show text

attachments (for mail you receive) either as a link or as text. This can be done by

selecting Show as links or Show with message text.If you choose Show as links and

you open a message with a text file attached, the text file name appears as a hyperlink;

when you click the file name, the text is opened on a new page.If you choose Show with

message text and you open a message with a text file attached, the contents of the text

file appears below the message.

Moving Menu Buttons - You can set up the Mail so that when you read a message, the

menu buttons (Next, Reply, Reply All, Forward, Delete, and Move To) are located only

at the top of the page, only at the bottom, or at both the top and bottom (if the message is

long). This can be done by selecting Top, Bottom, or Both options of the Menu buttons in

read message screen.

Showing New Messages - On the Mailbox Summary page, the Message Count shows the

total number of messages in each mailbox; in addition, it also shows the number of new

(unread) messages for the Main mailbox. You can set up Web Messaging to show the new

message count for only the "Main" mailbox, or for all mailboxes. Note that counting new

messages for all mailboxes may take a while if you keep many messages in your

mailboxes. This can be done by selecting Main mailbox only or All mailboxes of Show

new messages for.

Using Message Preview - If you select this option, your message summaries will include

a Preview column that shows the first line of the message body. You can set the number

of characters in the preview, up to 128 characters. The message summary still shows the

From, Subject, Date, and Lines columns, but you may have to scroll right to see the

Date and Lines, particularly if you set it to display a large number of characters, such as

128.

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Handling Deleted Messages - You can set up the Mail to either purge deleted messages

immediately or place them in a folder named "Deleted." Deleted messages remain in the

Deleted folder until you delete them by selecting the box located to the left of the

message, and clicking the Delete button. To purge deleted messages immediately by

selecting Purge message of Delete Messages.

To place deleted messages in a folder select Move to Delete folder of Delete Messages. If

you have renamed the deleted folder, the Edit Preferences page will display the new

name. For example, if you renamed the folder to "Trash", the Edit preferences page

would display "Move to Trash folder" under the Delete Messages section.

Confirming Before Deleting Messages - If you select the Confirm delete messages option

on the Edit Preferences page, the Mail asks you to confirm the request before deleting the

message.

Change My Signature

A "signature" is a tag that is added to the end of all your messages. For example, you

might add a signature that says, "Be sure to visit my new and improved web site."

If this text block is blank, no signature is added. If this text block contains text, the text

becomes your "signature." Signature text is limited to 1000 characters. Enter or edit your

signature and click the Save button.

Change Finger Information

The Finger protocol lets one Internet user request information about another Internet user.

Finger information includes:

  users full name

  users complete e-mail address

  contents of the users Plan file (if one exists)

The Change Finger page is where you enter or edit the contents of your Plan file.

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In order for Finger requests about you to return the information, your system

administrator must enable the Finger server.

Change Password

From the drop down menu, select Change Password.

1. Enter your current password.

2. Enter your new password and then enter it again to make sure you didn't make

any typing errors. Passwords may be from 4 to 30 characters long and cannot

contain spaces.

3.  Click Save.

Change Mail Forwarding Information

You can have Web Messaging automatically forward your mail to another mail account.

This feature is activated when an e-mail address is present in this text box. (In other

words, as long as this box is empty, mail is not forwarded.) Enter a complete mail address

including the user ID and the full host name, for example, User ID@host.domain, and

then press the Save button. You can forward your mail to more than one e-mail addresses

by entering multiple addresses separated by commas.

Change User Information like hiding LDAP Information

LDAP (or Lightweight Directory Access Protocol) is an Internet protocol that allows a

server administrator to publish user information (called "attributes") on an LDAP server.

When LDAP is enabled by your administrator, other Internet user with LDAP-enabled

client programs can access your information. You can set up the mail so that your LDAP

information is hidden from other Internet users, even if your Administrator has made the

information available. Near the bottom of the Change User Information page, check the

box labelled Hide from Information Services.

Sending a Vacation Message

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You can set up the Mail to automatically send a vacation message to anyone who sends

you mail. This feature is activated when you enter an e-mail address on the Vacation

Message page. Your vacation message will be sent once to each e-mail address that sends

you mail. (the Mail tracks the e-mail addresses of those who have been sent your vacation

message; this prevents any one e-mail address from receiving your vacation message

more than once). Compare this feature to the Auto Response feature (which sends an

automatic response to each message that's received, regardless of whether or not the

sender has already received the automatic response.

For entering a new vacation message select Change Vacation Message under Personal

Account Options and enter a vacation message in the text box. This message will be sent

once to each user who sends you mail and is limited to 1000 characters.

For modification of an existing vacation message again select Change Vacation Message

and modify the existing vacation message in the text box.

To stop sending a vacation message just delete the message from the Change Vacation

Message page.

Adding or Editing an Automatic Response

Adding an Automatic Response - Use this page to set up an automatic response so that

each time you receive mail, a prepared message is sent back to the sender. This feature

is activated when you enter text in the Message box. (In other words, if the Message

box is empty, no automatic response is sent.) Compare this feature to the Vacation

feature.

1. Enter Main as the mailbox if you want all incoming mail to receive the automatic

response. (If you want the automated response to be activated only for a

particular mailbox, select the mailbox name.)

2. If, in addition to sending an automatic response, you want to forward incoming

messages to another user ID, enter a mail address. For example, you can

forward messages to your assistant, or to another mailbox besides Main (by

entering the forwarding address as yourUser ID-othermailbox).

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3. In the Message box, enter the subject and message to be returned to all senders

who send mail to this sub-area. The first line of the body of the message is used

as the subject line for the automatic response. It must be less than 80 characters.

The rest of the message will be sent as the body of the automatic response. It

must be less than 1024 characters.

4. Click the Save button.

To prevent automatic responses to bulk mailers, an automatic response is not sent if the

original message contains the Precedence: bulk header. To prevent automatic responses

to list server mailing lists, automatic responses are not sent if the original message

contains imailsrv in the mail address.

Editing an Automatic Response - To edit an existing automatic response, select the

mailbox (usually Main), make any necessary changes, and click the Update button.

Adding an Alias.

To add an alias, click on the Add button. The Add Alias page is displayed.

1. Enter an ID for the Alias. An ID limited to 45 characters and must consist only of

A-Z, a-z, 0-9, _(underscore) and -(hyphen). The name cannot contain spaces and

must be unique within the system but can override the User ID.

2. Select either a Standard alias, or a List alias.

o A standard alias can point to a single User ID on the same system,

multiple User IDs on the same system, a remote mail address, multiple

mail addresses, another alias, or any combination of the same. Please enter

one complete mail address per line. If Standard alias is greater than 128

characters then it gets converted into List alias. If file name is given then it

is taken as list file name otherwise alias name is taken as list file name.

o A group alias points to a file that contains a list of valid mail addresses,

one per line. Please type the complete path and name of file which

contains list of valid mail addresses. Path name should be given in DOS

8.3 format.

3.  Enter a destination. The destination should be at least three characters long.

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A group alias was called a "list alias" in previous versions of IMail Web Messaging.

Modifying an Alias - Use this page to make changes to an alias. Note that Program

Aliases and "imailsrv" can not be modified.

The only fields that can be modified for an alias are "Filename" and "Destination".

 To make changes to either of these fields:

1. Type or edit the text in the appropriate text box.

2. Click Save to update the changes.

Note: You cannot change the alias type. For example, you can not change a standard

alias to a group alias. If you want to use an existing alias name for another type of alias,

you must delete the existing alias and then create a new alias of the desired type. The

exception to this rule is that a standard alias will automatically be converted to a Group

alias if more than five users are added to it.

Managing the Mail Box

To create a new mailbox

1. On the Main Menu page, select Manage Mailboxes under Personal Account

Options.

2. Under Create a Mailbox, enter the name of a new mailbox to create. (The name

must be eight characters or less and may not contain any special characters.)

3. Click the Create button.

To create a mailbox folder within another mailbox folder

1. Under Create a Mailbox, enter a name like UserName.Parrots.Tricks, which will

add a new mailbox called Tricks under the directory Parrots, which is under the

top directory UserName.

2. Click the Create button.

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To rename a mailbox

1. Under Rename a Mailbox, choose the mailbox name from the drop-down list.

2. Enter a new name in the text box.

3. Click the Rename button.

To delete a mailbox and all the messages it contains

1. Under Delete a Mailbox, select the mailbox name from the drop-down list.

2. Click the Delete button.

Mailing List

You can offer subscribers a digest of messages sent to the list-server mailing list. The list

server will "archive" messages sent to the list to a digest mailbox. The accumulated

messages are then sent periodically to digest subscribers as a single message. You

schedule the digest to be sent on a time-basis (for example daily or weekly) or when the

digest reaches a certain size. When subscribers receive a digest, it contains all the

messages sent to the list since the last digest was sent.

Using this page, you can add, modify, delete or search for your list user's e-mail

addresses.

If you are not already there, select List Administration from the Administrative Account

Options. Click on a list name and then click Digest.

To set up a list-server mail digest, you must first enable digest mode (see List Parameters,

Step 6), and then you set the options you want to use.

List Digest Options

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Digest Mailbox. Enter the name of the mailbox where postings get stored before the

digest mailing is sent out. A copy of all postings will be sent to: list_administrator-

mailboxname@yourhost.com. This mailbox has the following characteristics:

After a posting is sent to the digest list, the Digest Mailbox is emptied and a copy

is made in the format: digestmailbox MMDD.mbx where digestmailbox is the

name of the Digest Mailbox, MM is the month, and DD is the day of the posting.

The list administrator can view the mailbox by using the Web, and can delete or

add messages before the posting is sent. The list administrator can also view

posted digests by the MMDD format described in the previous paragraph.

Subject Line for Digest Postings. Enter the text that you want to appear as the subject line

of the digest.

Strip Non-Text Attachments. Turn on this option to strip non-text attachments from

messages when the digest posting is sent.

Enable Digest Separator. Turn on this option to specify lines or characters that will

automatically separate messages in the digest posting. Then, click Digest Separator.txt

and then enter the lines or characters that you want to use as a separator.

Enable Digest Header. Turn on this option to display text at the beginning of each digest

posting. For example, you can enter the subscribe/unsubscribe information for the digest

and have it appear at the beginning of every message. Then, click Digest Header.txt and

enter the text. This information is saved in the digest_header.txt file.

Enable Digest Trailer. Turn on this option to display text at the beginning of each digest

posting. For example, you can enter the subscribe/unsubscribe information for the digest

and have it appear at the end of every message. Then, click Digest Trailer.txt and enter

the text. This information is saved in the digest_trailer.txt file.

Include Headers/Trailers When Posting to Digest Mailbox. Turn on this option to have

the posted digest messages include the header and or trailer messages. We recommend

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turning off this option as it will make the digest larger and the digest has its own header

and trailer.

Digest Scheduling

From the Periodicity list, select how often you want to post the digest. For example, if

you select Daily and set the Next Processing Date/Time to 12/10/1999 3:00 AM, then the

digest will initially be posted on 12/10/1999, and then every day thereafter at the same

time.

Daily. If you want to post the digest daily, select this and set the date and time to

post the digest.

Weekly. If you want to post the digest weekly, select this and set the date and

time to post the digest.

Bi-Weekly. If you want to post the digest every two weeks, select this and set the

date and time to post the digest.

Monthly. If you want to post the digest monthly, select this and set the date and

time to post the digest.

User-defined. If you want to post the digest every nn days, select this and enter

the number of days. This affects both how often the digest is posted and how it

is rescheduled for the next posting.

Size-Exceeds. To specify a size that causes the digest to be published, select this

and enter the number of Kilobytes. This affects both how often the digest is

posted and how it is rescheduled for the next posting.

Manual. If you want the digest to be posted only when you click the Process/Send

Now button, select this.

Next Processing Date/Time. If the next digest has been scheduled, the next date and time

is shown. If date and time are blank, then set the next processing date and time and these

values will be updated after the next processing date.

Last Processing Time. The last time that the list was sent out to the subscribed users.

Click the Set Digest Options button to save your changes.

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Click the Process/Send Now button to post the digest now.

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Global Address Book

BSNL Mail system has brought about greater collaboration among the top officials of

BSNL, who are regularly using the system. The need to leveraging on the growing mail

user base brought about shareable, self-updateable & searchable mail users information,

and hence "Global Address Book" was created. The Global Address Book, which will

also serve as Employee Information Directory Service.

BSNL Mail Username & Password is to be used for login. If the user is a Global Address

Book (GAB) system's Administrator, "Login as Administrator" checkbox in login page

needs to be checked. The GAB has two major components

Update User Profile

User Information Search

Updating Your Profile

The profile once entered can be changed anytime through the Global Address Book

system. You just click the Global Address Book available on the right side of the main

menu. The following are the User Profile attributes:

1. First Name

This information is migrated from earlier available profile information, if found

incorrect, please update the same.

2. Last Name

This information is migrated from earlier available profile information, if found

incorrect, please update the same.

3. Full Name

This information is combination of First & Last Name. It is non-editable by the

user.

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4. Common Name

This information is regular name, which used to address a person in general.

5. Designation,

6. Wing / Section,

7. Circle/ Region,

8. SSA

You need to select your present Designation, Wing/Section, Circle/Region, SSA

from the drop-down box. If relevant Designation, Wing/Section, Circle/Region,

or SSA is not found, select 'Others' from the dropdown box, and use the

"Missing Value Mailer" link to intimate the GAB Administrator of the missing

Value. The "Missing Value Mailer: link is provided adjacent to drop-down box

and represent with the icon --> View Designation Values and Abbreviations

9. Staff No

Enter your Staff No., if available

10. Employee No

Enter your Employee No.

11. City /Town

Enter Name of City / Town, where your office is located

12. Place of Work

Enter Place of Work, in the City /Town of your Office

13. Reporting Officer's Email ID

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Enter your Reporting Officer's BSNL Mail ID. This will help in giving Human

Resource Information of BSNL Officers.

14. Office Address

Enter your Office Address.

15. Residential Address

Enter your Office Address.

16. Office Phone No & Extn [5 Numbers]

Enter your Office Phone No. [STD Code + Phone Number + Extension (if

any)]. There is provision to enter five-phone numbers and at least one number is

mandatory.

17. Residence Phone No [2 Numbers]

Enter your Office Phone No. [STD Code + Phone Number], if available.

18. GSM Phone No.

Enter your CellOne / GSM Phone No., if available.

19. CDMA Phone No.

Enter your Tarang / GSM Phone No., if available.

20. FAX No.

Enter your Office FAX No, if available.

21. Pager No.

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Enter your Pager No., if available.

22. Backup Email ID

Enter your Backup Email ID, if available. This would be used to send password,

if forgotten.

User Information Search

Through the Global Address Search Option search can be made on the following

criterions:

1. First Name

2. Last Name

3. Common Name

4. Phone Number

5. Designation

6. Wing

7. SSA / Region

8. Circle

9. Staff No

10. Employee No

11. City / Town

12. Place of Work

Any one the criterion needs to be specified, to carry out the search.

The Search result will provide the list of match with the following values:

Full Name ^ Designation Circle SSA / Region Email Addess Office Phone No -->

icon link provide complete profile of the particular Officer, including the Reporting

Officer's details and Sub-ordinates / Direct Reports To officers information, along with

complete profile.

BSNL Instant Messenger

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E-mail, while it's certainly much faster than the traditional post office system, works like

a normal mail delivery system in that you must send a message with no way of knowing

when the message will be delivered or retrieved.

IM allows you to get an instant response to your sent message; for this reason, IM varies

significantly from e-mail because it allows you to engage in an online conversation.

Sending a message opens up a window in which you can type messages that both you and

your contact, or contacts, can see and read. Through online status indicator IM helps you

keep track of your Net-connected friends i.e. it shows you who is online as well as shows

them when you are online. BSNL Mail has its own IM Client software which can be

downloaded as follows:

Login your mail id and when you are on the main menu click the following picture

available in the left hand side of the menu.

It will open new login page, give the same mail userid and password to login. After

logging in click the Download button. It will prompt to save the client into your desktop,

select save this program into disk. After download is completed, click exe file and follow

the instructions on the screen. This will complete installation of BSNL instant messenger

client.

After the download is complete login it by clicking the icon, generated automatically

while downloading the software, on the desktop. It will ask your userid and the password.

Type your BSNL mailid suffixing it with @mail.bsnl.in like test1@mail.bsnl.in. Now

enter your password, which you use to login your mail. Now you can see the IM Menu.

Double click the Public contacts and you can see the person available online.

The user can’t modify public contact list, any changes or additions to public contact list

can be done only at server end. However one can add or delete the personal contacts. To

add new contact in messenger after logging in right click personal contacts and click new

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contact in the contact address field just give the mailid of the friend or colleague (ex: -

test) and click next, it will be added. If the new userid entered is right it will be added

properly. If userid entered incorrectly it will be added to personal contact list, but on this

userid blue question mark will be displayed. User needs to observe this and if any

question mark is there on the users, delete those and add correct ones.

You can also transfer the soft files by click the clip button available on the conversation

box. Similarly you can add emotions to your conversation by adding the smiley which is

also available in the conversation box.

Mail POP3 Configuration

SMTP and POP3 server address for BSNL mail server is same i.e. "mail.bsnl.in" ( or

210.212.215.74 )

Procedure to Configure Mail Client (Outlook Express)

In Outlook Express click the Tools menu; then select Accounts.

Click the Mail tab in the window that comes up. On Clicking Add -> Mail, A wizard will

launch; Click Next.

Enter your name (i.e. Your full name)

Enter your e-mail address (i.e. xxxx@bsnl.in); Click Next

In the next step of the wizard i.e. E-Mail Server Names

--> My incoming mail server is, select pop3;

--> Enter Incoming mail (pop3 or Imap)Server as "mail.bsnl.in",

--> Enter the outgoing mail (SMTP) Server as "mail.bsnl.in";

Click Next

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Enter your account name (i.e. xxxxxx {everything before the @ in your e-mail address}),

Enter password -> xxxxxx ; Click Next and then Finish.

Then go to Tools -> Accounts -> Mail -> Properties -> Servers -> In the outgoing mail

server, enable "My server requires authentication".

Next to that in the settings, select "Use same settings as my incoming mail server". This

completes Outlook or Outlook Express configuration.

To Leave a copy of the mails on the Server.

Then go to Tools -> Accounts -> Mail -> Properties -> Advanced ->

and select the option "Leave a copy of messages on the server"

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