COMPUTER HARDWARE - Brown

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    MODULE FRAMEWORK

    Certificate : Internetwork SystemSpecialist

    Computer Hardware Management (HW122)

    Level 5Credits 15

    ____________________________________________________________________

    Year: 2011 (1st

    year) Term: Class group: Brown

    Facilitator:

    Description

    SYLLABUS:

    1. Install and configure computer systems.

    PC architectureCase; (full tower, mid tower, mini tower, desktop, slim line, proprietary case designs, comparison ofcase designs; the power supply; power supply connectors; the motherboard; types of systems boards;systems board components; the processor/CPU memory; storage devices; hard disk systems; floppydrives; CD-ROM drives; CD-R and CD-RW drives; DVD-ROM drives; DVD burners; others storagemedia; adapter cards; video card; network interface card (NIC); modem; sound card; display devices;display concepts; ports and cables; peripheral port connector types; common peripheral interfaces andcables.

    Disk drive storage

    Storage types, punch cards and tape, disk drives, disk theory, floppy disk systems, the medium, thedrives, the controller, the cable, floppy drive installation and configuration, IDE/ATA disk systems,IDE/ATA technologies, IDE/EIDE installation and configuration, small computer system interface

    (SCSI), types of SCSI, SCSI device installation and configuration, disk system fault tolerance, diskmirroring, disk duplexing, disk striping, redundant array of inexpensive (or independent), disks (RAID).

    2. Perform computer systems diagnostics, troubleshooting preventative maintenance and safetyprocedures.

    Hardware troubleshooting

    Troubleshooting resources, intellectual resources; hardware and software resources; top 10troubleshooting steps; software/hardware/DOS/windows troubleshooting; POST routines; problems withmotherboard; hard disk system; peripheral; keyboard and mouse/display system; floppy drive; soundcard; power supply; BIOS issues.

    3. Analyse the features and functions of motherboard, processors, memory components of thePC system.

    Optimizing PC performance, preventative maintenance, and safety

    Optimizing PC performance; cooling system optimization; disk subsystem enhancements; NICperformance; specialized video cards; memory performance; additional performance enhancements;preventing electrostatic discharge (ESD); antistatic wrist strap; antistatic bags for parts; ESD antistaticmats; other protection methods; maintaining safety; the computer; the power supply; the printer; themonitor; the keyboard and mouse; environmental concerns; cleaning systems.

    4. Perform networking functions and printer setup

    Building a PC

    Background information; clearing workspace; collect tools/parts; prepare motherboard; removingmotherboard; installing the CPU/processor; installing; memory & motherboard; removing the case

    cover; installing mounting standoffs; removing the back-panel punch outs; connecting the front-panelconnectors; installing and securing the motherboard; installing; power supply; storage devices; floppydisk drives; hard disk(s); CD-ROM/CD-RW/DVD/DVD-RW; expansion cards; video card; otherexpansion cards; connecting peripherals; power; testing configuring CMOS; finishing up; installingnetwork / modem connections / speakers / headphones / operating system; removal and replacementprocedures.

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    MODULE FRAMEWORK

    Certificate : Internetwork SystemSpecialist

    Computer Hardware Management (HW122)

    Level 5Credits 15

    ____________________________________________________________________Portable systems

    Laptop architecture; comparing laptops to desktops; laptop case; motherboard and supporting circuitrymemory; storage; displays; input devices; expansion bus and ports; networking; docking stations;power systems; laptop component installation; installing storage devices; installing power systems;replacing or adding memory; adding input devices; installing expansion devices; replacing displays;enabling wireless networking.

    Upgrading PC components

    PC upgrade background; importance and possibility of upgrade; upgrading; PC components;motherboard; CPU; memory; hard drives/storage; BIOS; expansion cards; laptop; monitors;; installingPC peripherals; modems and transceivers; wireless access points; adding external storage; connectingscanners and digital cameras; connecting printers UPS (uninterruptible power supplies); PDA; usinginfrared devices.

    Motherboards

    CPU, and RAM Motherboard architecture; chipsets; memory; communication ports; processor sockets;external cache memory (level 2); bus architectures; BIOS; CPU; architecture differences; CPUmanufacturers; RAM; types; operational characteristics.

    LEARNING OUTCOMES

    The specific outcomes and associated assessment criteria for this module are indicated below.

    Learning Outcomes Assessment Criteria

    To achieve each outcome the student must demonstrate theability to:

    LO1. Demonstrate understanding ofthe configuration of computersystems.

    AC1. Identify IRQs, DMAs, and I/O addresses anddescribe the procedures for altering these wheninstalling and configuring devices

    AC2. Describe the purposes, and performancecharacteristics, of peripheral ports, associatedcabling and their connectors

    AC3. Install and configure IDE and peripheral devices,and explain related procedures

    AC4. Optimize PC operations in specific situations, andexplain related procedures.

    LO2. Perform computer systemsdiagnostics, troubleshootingpreventative maintenance andsafety procedures.

    AC5. Apply steps to isolate and diagnose computerhardware problems

    AC6. Describe the preventive maintenance measures,products and procedures available to resolvehardware problems

    AC7. Take safety measures and procedures whenworking with computer hardware

    LO3. Demonstrate understanding ofthe features and functions ofmotherboard, processors, andmemory components of thePC system.

    AC8. Describe the types of RAM (Random AccessMemory) and their key operational characteristics

    AC9. Identify and describe the vital Motherboardcomponents

    AC10. Describe the flashing of a BIOS, and related

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    MODULE FRAMEWORK

    Certificate : Internetwork SystemSpecialist

    Computer Hardware Management (HW122)

    Level 5Credits 15

    ____________________________________________________________________procedures

    LO4. Perform configuration ofnetworking functions andprinter setup.

    AC11. Identify the technologies available for establishingInternet connectivity, and describe the function ofeach

    AC12. Construct, configure and assemble a network cable,and describe the related procedures

    AC13. Install a computer network.

    AC14. Configure a local and networked printer.

    APPLICABLE GENERAL OUTCOMES:

    a. Identify and solve problems in which responses display the ability to make responsible decisionsand use critical and creative thinking.

    b. Work effectively with others as a member of a team, group, organization or community.

    c. Organize and manage oneself and ones activities responsibly and effectively.

    d. Collect, analyse, organize and critically evaluate information.

    e. Communicate effectively using visual, mathematical and verbal skills in oral and/or writtenpresentations.

    f. Use science and technology effectively and critically, showing responsibility towards theenvironment and the health of others.

    g. Comprehend that the world is a set of inter-related systems by recognising that problems cannot besolved in isolation.

    TEACHING-LEARNING METHODS:

    The delivery of this module could consist of a combination of the following:

    Formal presentations (lectures), Group discussions (tutorials), Self-study, E-learning (interaction withcomputers), assignments, and workplace learning.

    ASSESSMENT:

    Assessment in this module is conducted by way of

    different methods during the duration of the module to monitor your learning and give guidancetowards your further learning based on identified learning gaps (continuous assessment), and

    assessment at the end to determine achievement of all competence standards to achieve a pass,merit or distinction grade (final assessment).

    The applicable methods and its frequency are indicated below:

    METHOD TYPE FREQUENCY METHOD TYPE FREQUENCY

    Written Test 2 Practical Examination 1

    Workplace ExperientialLearning Portfolio

    Written Examination1

    WORKPLACE EXPERIENCE:

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    MODULE FRAMEWORK

    Certificate : Internetwork SystemSpecialist

    Computer Hardware Management (HW122)

    Level 5Credits 15

    ____________________________________________________________________This module requires workplace experience as an integrated component of your learning. The purposeis to learning how to apply your knowledge and skills in the real work environment. It is required tocomplete 120 hours (15 working days) during the year. The dates will be communicated at a laterstage.

    LEARNING RESOURCES:

    The resources used in this module cover the following:

    Prescribed Textbooks Manuals (Library)

    Internet (When required) Other ( Files on Class Server)

    Prescribed textbook:

    Quentin Docter, Emmette Dulaney & Toby Skandier, 2009. A+ Complete StudyGuideWiley. Sybex, ISBN: 9780470486481

    The above prescribed book becomes the property of the student.

    Recommended Reading:PC Technician Street Smarts: A Real World Guide to CompTIA A+ Skills, Sybex, 0-470-08458-8

    Journals and/or MagazinesRegasek Jovan. 2008/9/2010. iWeek. ITWeb Limited

    Library resources:

    We provide a variety of resources such as copies of recommended textbooks in the Library ResourceCentre. In addition, there are computer work stations with Internet access for students who do not havetheir own computer in class. The Internet offers a wealth of information! It is therefore strongly advisedthat you make full use of these resources.

    There are also several public libraries (e.g. Bellville and Durbanville) in the Northern suburbs of CapeTown, which you could use for information gathering.

    PROGRAMME : TERM .............1...................

    Session Date Period Room Theme

    1-2 25 Jan 1,2,3,4 206 Introductions / Books

    1-2 26 Jan 1,2,3,4 206 LAN Cabling

    1-2 27 Jan 5,6,7,8 206 Open a pc and explain all relevant components

    1-2 28 Jan 1,2,3,4 206 Peripheral Devices explained

    1-2 31 Jan 5,6,7,8 206 Computer Components showed and explained

    1-2 1 Feb 1,2,3,4 206 POE Explained

    Portable Devices1-2 2 Feb 5,6,7,8 206 Laptops and laptop components

    1-2 3 Feb 1,2,3,4 206 Hardware Troubleshooting

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    MODULE FRAMEWORK

    Certificate : Internetwork SystemSpecialist

    Computer Hardware Management (HW122)

    Level 5Credits 15

    ____________________________________________________________________

    1-2 4 Feb 5,6,7,8 206 Printers installation and printer hardware1-2 7 Feb 1,2,3,4 206 Scanner types and installations

    1-2 8 Feb 5,6,7,8 206 Operating Systems Explained

    1-2 9 Feb 1,2,3,4 206 OS Installation Preparation

    1-2 10 Feb 5,6,7,8 206 OS Installations

    1-2 11 Feb 1,2,3,4 206 Configuring of a Operating System

    1-2 14 Feb 5,6,7,8 206 Networking Basics

    1-2 15 Feb 1,2,3,4 206 Cabling types&

    make a cable1-2 16 Feb 5,6,7,8 206 Networking Security setup and configurations

    1-2 17 Feb 1,2,3,4 206 Communication

    1-2 18 Feb 5,6,7,8 206 Test 1

    1-2 21 Feb 1,2,3,4 206 Optimising OS security (VPN)

    1-2 22 Feb 5,6,7,8 206 Upgrading OS (practical)

    1-2 23 Feb 1,2,3,4 206 Troubleshooting OS1-2 24 Feb 5,6,7,8 206 Binary & Hexadecimal conversions

    (practical)1-2 25 Feb 1,2,3,4 206 IP addresses explained and configured

    Hand in Task11-2 28 Feb 5,6,7,8 206 Computer Numbering systems

    1-2 1 March 1,2,3,4 206 Printer installations

    1-2 2 March 5,6,7,8 206 Printer Troubleshooting

    1-2 3 March 1,2,3,4 206 Computer Documentation and report writing

    1-2 4 March 5,6,7,8 206 Test 2

    1-2 7 March 1,2,3,4 206 Network Installations

    1-2 8 March 5,6,7,8 206 Network Configurations

    1-2 9 March 1,2,3,4 206 Network Security Configuration

    1-2 10 March 5,6,7,8 206 Business Plans (sample plans discussed)

    1-2 11 March 1,2,3,4 206 Hand in Task2 & Reports

    1-2 14 March 5,6,7,8 206 Labs

    1-2 15 March 1,2,3,4 206 Labs

    1-2 16 March 5,6,7,8 206 Labs

    1-2 17 March 1,2,3,4 206 OS - Theory Exam 8:30 Am

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    MODULE FRAMEWORK

    Certificate : Internetwork SystemSpecialist

    Computer Hardware Management (HW122)

    Level 5Credits 15

    ____________________________________________________________________

    1-2 18 March 5,6,7,8 206 HW - Theory Exam 11:00 Am1-2 22 March 1 - 8 206 Practical Exam A 8:30 Am

    1-2 23 March 1 - 8 206 Practical Exam B 8:30 Am

    1-2 24 March 1 - 8 206 Practical Exam C 8:30 Am

    1-2 25 March 1 - 8 206 Practical Exam D 8:30 Am

    1-2 28 March 1,2,3,4 206 Theory Exam OS Rewrite - Feedback

    1-2 29 March 5,6,7,8 206 Theory Exam HW Rewrite - Feedback

    1-2 30 March 1 - 8 206 Practical Rewrite A - B

    1-2 31 March 1 - 8 206 Practical Rewrite C - D