Computer Based Training Computer Based Training (CBT)(CBT)

Christopher S BlocherChristopher S Blocher

Pennsylvania State UniversityPennsylvania State University

OverviewOverview

What is CBT?What is CBT? Classroom or Computer?Classroom or Computer? Pros and ConsPros and Cons How does it work?How does it work? Why use it?Why use it? EffectivenessEffectiveness

DefinitionDefinition

Computer-assisted instruction (CAI) Computer-assisted instruction (CAI) in which the program provides drill in which the program provides drill and practiceand practice

Computer-managed instruction (CMI) Computer-managed instruction (CMI) in which the program evaluates the in which the program evaluates the student’s test performance, guides student’s test performance, guides him/her to appropriate instructional him/her to appropriate instructional resources, and tracks progressresources, and tracks progress

DefinitionDefinition

Computer-enriched instruction Computer-enriched instruction (CEI) in which the computer serves (CEI) in which the computer serves as a simulator or programming as a simulator or programming devicedevice

DefinitionDefinition

CBT = CAI + CMI + CEI

Comparing to CompetitionComparing to Competition

““The world is becoming more The world is becoming more knowledge intensive.” ~ Peter knowledge intensive.” ~ Peter DruckerDrucker

Classroom training is norm; Classroom training is norm; computer training is the future?computer training is the future?

What are the pros and cons of What are the pros and cons of each?each?

So which should prevail?So which should prevail?

Comparing CBT to Comparing CBT to CompetitionCompetition

ProPro• Cost on declineCost on decline• GraphicalGraphical• ConsistentConsistent• Self-pacedSelf-paced• Automated Automated

RecordsRecords• 24 / 724 / 7

ConCon• Possible bandwidthPossible bandwidth• Only as good as Only as good as

writerwriter• Size ProhibitiveSize Prohibitive• Vendor conjunctionVendor conjunction• User computer User computer

abilityability• Employee Employee

dedicationdedication

The Ultimate QuestionThe Ultimate Question

HOW CAN CBT HELP MY

ORGANIZATION?

Solving the PuzzleSolving the Puzzle

Companies that use a CBT:

Solving the PuzzleSolving the Puzzle

““The cornerstone of success in The cornerstone of success in business today is knowledge.”business today is knowledge.”

Audio, Visual, or Hands On TrainingAudio, Visual, or Hands On Training Self Automated ApproachSelf Automated Approach Centralized RecordsCentralized Records Module, Lesson ApproachModule, Lesson Approach

Working the MagicWorking the Magic

PlacementPlacement Access Courseware over intranetAccess Courseware over intranet Read/Learn/ApplyRead/Learn/Apply Automated TestingAutomated Testing EvaluationEvaluation FinalizationFinalization

Answering the Ultimate Answering the Ultimate QuestionQuestion

Install?Install? Company of responsibilityCompany of responsibility Product longevityProduct longevity Customer ServiceCustomer Service Accuracy and appropriatenessAccuracy and appropriateness

Answering the Ultimate Answering the Ultimate QuestionQuestion

Re-entry pointRe-entry point FlexibilityFlexibility Discounts and CostsDiscounts and Costs Lease/OwnLease/Own Visual AccuracyVisual Accuracy

Answering the Ultimate Answering the Ultimate QuestionQuestion

PAYOFF ?!?!?

MeasurementMeasurement

Install EffectivenessInstall Effectiveness Modules and LessonsModules and Lessons LearnersLearners AdministrationAdministration Activity FlowActivity Flow Overall ProcessOverall Process

RememberRemember

CBT BasicsCBT Basics Classroom vs CBTClassroom vs CBT Why or why notWhy or why not The Ultimate QuestionThe Ultimate Question Measurement and EvaluationMeasurement and Evaluation

BibliographyBibliography

Forlenza, Donald. Computer-based Forlenza, Donald. Computer-based training. Professional Safety. V40 training. Professional Safety. V40 n5. May 1995. p. 28-29.n5. May 1995. p. 28-29.

Janicak, Christopher A. Computer-Janicak, Christopher A. Computer-based training: Developing based training: Developing programs with the knowledge-based programs with the knowledge-based safety training system. Professional safety training system. Professional Safety. V44 n6. Jun 1999. p. 34-36.Safety. V44 n6. Jun 1999. p. 34-36.

BibliographyBibliography

Keckan, Maria. Computer-based Keckan, Maria. Computer-based staff training: Can you afford not staff training: Can you afford not to?. Nursing Homes. V46 n6. Jun to?. Nursing Homes. V46 n6. Jun 1997. p. 101-102.1997. p. 101-102.