Upload
comptia
View
226
Download
0
Tags:
Embed Size (px)
DESCRIPTION
CompTIA offers a full portfolio of channel training, including live workshops, printed and downloadable training guides and business credentials.
Citation preview
www.comptia.org
2011EDUCATION CATALOG
IT SERVICES IT SECURITY UNIFIED COMMUNICATIONS CLOUD/SAAS MANAGED PRINT SERVICES SALES OPERATIONS
IT SERVICES IT SECURITY UNIFIED COMMUNICATIONS CLOUD/SAAS MANAGED PRINT SERVICES SALES OPERATIONS
FALL
Education catalog Fall 2011 3
www.comptia.org
TABLE OF CONTENTS
LivE TrAiNiNg 4
ChannelTrainingCourses 4
TrustmarkPrepCourses 7
QuickStartSessions 8
Webinars 9
VideoOnDemand 9
EduCATiON guidES 10
10-WeekGuides 10
QuickStartGuides 11
FastFacts 12
WhitePapers 12
MArkET iNTELLigENCE & rESEArCh 13
HotTopicsataGlance 13
ResearchStudies 13
BuSiNESS CrEdENTiALS 15
CompTIAAuthorizedServiceCenter 15
CompTIACustomerServiceExcellenceProgram 15
CompTIAMSPPartnersTrustmark™ 15
CompTIASecurityTrustmark™ 15
gETTiNg ThE MOST OuT OF CompTiA EduCATiON 16
SolutionProviders 16
VendorsandDistributors 17
CompTiA MEMBErShip BENEFiTS 19
Education catalog Fall 2011 4
www.comptia.org
CLOud ChANNEL TrAiNiNg COurSE TheCloudChannelTrainingCourseallowssolutionproviderstotakeadvantageofthesubstantialbusinessopportunitiesin
deliveringcloudsolutionstocustomers,andhelpsthemrecognizethedifferencesfromsellingtraditionalsoftwarelicenses.
Workshopattendeeslearnhowtodevelopasuccessfulcloudservicespracticebyleveragingbestpracticesformarketing
andsellingcloudsolutionsandmanagingongoingcustomerrelationships.
CompTiA Channel Training Courses
Channel Training Courses by CompTIA are industry leader-conducted. Each module is intended to help IT solution providers enhance their current businesses with successful niche practices.
Solution providers walk away with new strategies for building their businesses, learn best practices from an expert instructor, and experience ample opportunities for interacting with, and learning from their peers. Attendees who complete all aspects of the course will be issued a CompTIA Certificate of Completion (COC).
MOduLE dESCripTiONS Module #1: Transforming Your Business to the Cloud-Executive Overview Theexecutiveoverviewprovidesasummaryofthetraining
requiredtohelpsolutionproviderstransformtheirbusinessto
thecloud.Thismoduleprovideshigh-levelinformation,including:
marketopportunities,aglossaryofterms,customerdemand
(whytheywantcloudsolutions),keyaspectstotransforming
atraditionalsolutionproviderbusiness,potentialbusiness
challengesandovercomingobstacles.
Module #2: Marketing Thisoverviewhelpssolutionprovidersunderstandtheimplications
ofcloudcomputingontheirmarketingstrategyandhelpsthem
alignmarketinggoals,tacticsandinvestmentswithanewcloud
servicessalesmodel.Attendeesexploreavarietyofmarketing
approachestocloudsolutions,discussmessaging,learnhowto
targetnewbuyers,reviewtacticsandwalkawaywithamarketing
readinesschecklist.
Module #3: Sales Execution Thesalesexecutionmodulehelpssolutionprovidersgainabetter
understandingofhowtobuildasuccessfulcloudbusinesspractice
andtorecognizethedifferencesfromsellingtraditionalsoftware
licenses.Thissessionprovidesthefoundationneededtomake
decisionsonthebestapproachtosalesinthecloudenvironment,as
wellasbestpracticesfromexperiencedcloudsolutionproviders.
Module #4: Services delivery Theservicesdeliverymodulehelpssolutionprovidersunderstand
howtoaligntheircloudserviceofferings,needsandpricepoints,
aswellasdevelopinsightsintostaffing,pricingandorganizational
considerations.Fivefocalpointsinclude:serviceteamstructure,
theserviceslifecycle,on-goingservicesopportunities,developing
operatingservicesandtheimplementationprocess,andlong-term
clientrelationships.
Module #5: Operations Management Theoperationsmanagementmodulehelpssolutionproviders
recognizetheoperationalelementsoftheirbusinessthatrequire
modificationwhenbuildingacloudbusiness.Thefundamental
topicsinclude:dealeconomics,cash/revenueflow,creating
effectivesalescompensationsplans,andestablishingoperating
metricsandevaluators.
WhO ShOuLd ATTENd •Businessowners,functionalmanagers,andsalesexecutivesof
VARs,MSPsandothersolutionproviderswhoselltosmalland
mid-sizedbusinesses
•Thoseintheprocessofdevelopingstrategiesforincorporating
thecloudintotheirbusinessofferings
ATTENdEE TAkEAWAYS •QuickStartGuidetoCloudComputing
•CompTIA10-WeekGuidetoCloudComputing
•Threecloudwhitepapers
•AccesstotheVideo-on-Demandseriesofcloudeducation.
LivE TrAiNiNg
SOLuTiON prOvidErS:
Tofindacoursenearyou,gotowww.comptia.org/courselocator.
CompTIA Members enrollforFREE.
Not a Member? Youcanstillenroll.Findalocationnearyou!
vENdOrS ANd diSTriBuTOrS: Deliverthesechanneltrainingcoursesatyournextpartner
conference—FREE ofcharge!
CompTIA Members–Coursedeliveryisincludedinyour
annualmembership.
Not a Member? Findouthowtodeliverthesecourses
FREEofcharge!Contactustoday.
FilloutaForm:www.comptia.org/scheduletraining
ContactUsDirectly:Tom Zimnoski at [email protected] or (630) 678-8508.
Education catalog Fall 2011 5
www.comptia.org
hEALThCArE iT ChANNEL TrAiNiNg COurSETheHealthcareITChannelTrainingCourseiscomprisedofthreemodulesandisintendedtohelpVARsandMSPsidentifythetoolsand
knowledgeneededtorunasuccessfulhealthcareIT(HIT)practice.Participantslearnhowpeersovercamebarriersanddiscoverhow
(andwhere)tolocateHIT-relatedresources,understandnewregulationsandfindpotentialcustomers.
iT SECuriTY ChANNEL TrAiNiNg COurSEAlltoooftenITsecurityisviewedasanecessaryevil,ifnotasanoutrightbarriertodoingbusiness.Changingthatperceptionrequires
certainfinesseindesigningandimplementingthesetypesofsolutions.Itmeansapplyinggranular,ratherthancrudesecuritycontrols.
Thegoaloftheworkshopistofacilitateasolutionprovider’stransformationintoatrustedITsecurityadvisor.Attendeeslearntogauge
theimpactofemergingtrendsontheircustomers’businesses,toexplorewaystofacilitatemeaningfulconversationsaroundsecurity
andtoleveragethoseconversationsinthedesignandimplementationofappropriateITsolutions.
MOduLE dESCripTiONSModule #1: The healthcare iT LandscapeTheworldofhealthcareITiscomplex,broad,deep,heavilyregulated
andrapidlychanging.Thefederalgovernmentrecentlymade
significantalterationsintheregulatoryenvironmentrelatingto
healthcare.Someofthesechangescreateanenormousopportunity
forsolutionproviderswithconsultativesalesskillswhocanbecome
truepartnerstohealthcareprofessionalsmakingthetransitionto
electronichealthrecords.Inthisfirstmodule,solutionproviders
examinethecurrenthealthcarelandscapeasregulatorychangesset
thestageforfutureopportunities.
Module #2: The Ambulatory Care WorkflowThismoduleallowssolutionproviderstoexperiencefirsthand
thecomplexityofdocumentingtheworkflowwithinaphysician’s
practice.Inthissession,participantswalkthroughtheentire
process;frompatientintaketoresultsandfollow-up.To
accomplishthisgoal,attendeeswillneedtoidentifythemajor
technologies(orsystemtypes)withineveryphysicianpracticeand
identifytheusersofeach.
Module #3: Consultative Selling to the hiT MarketThegoalofthismoduleistohelpsolutionprovidersprepareforface-
to-faceencounterswithhealthcareprofessionalsandtogainHIT
consultativesellingskillsthroughrepetition.Participantslearnhow
toovercomeobjectionsandidentifythecrucialneedsofprospective
clients.Inaddition,theyreviewtheCompTIAPhysicianPractice
AssessmentTool,workthroughacasestudyandcraftasample
quote/proposalthatdoublesasatemplateforactualclients.
Module #4: go-To-Market planThismoduleteachesattendeestoformulateanactionplan
usingtheirenhancedhealthcareITknowledge,understanding
andsalesskills.
WhO ShOuLd ATTENd•Businessowners,functionalmanagers,andsalesexecutivesof
smalltomid-sizedVARs,MSPsandothersolutionproviders
•ThosewithastrategicgoalofenteringthehealthcareITmarket
withafocusonambulatorycarepractices,suchasdoctors’
offices,dentalpractices,ophthalmologyclinicsandphysical
therapyclinics
ATTENdEE TAkE-AWAYS•CompTIAQuickStartGuidetoHealthcareIT
•CompTIA10-WeekGuidetoHealthcareIT
•PhysiciansPracticeAssessmentTool
•AmbulatoryWorkflowdocument
•InformationabouttheVideo-on-DemandseriesofHITeducation
MOduLE dESCripTiONSModule #1: Transforming Your Business Through iT SecuritySecurityisacorecomponenttoeverytechnologyproviderbusiness.
Inthismodule,solutionprovidersdiscoverwhatittakestobecomea
trustedsecurityadvisor,explorewhatcomprehensiveITprotection
lookslikeandscrutinizetheinvestmentsrequiredtobesuccessful.
Module #2: Assessing and Managing riskInthismodule,solutionprovidersexploretheprocessforcompleting
ariskanalysis,includinghowtoassesstheemergingrisksandtrends
intheITindustry.Thosecompletingthecoursereceiveariskanalysis
tooltheycanusetoassesstheirclients’securityneeds.
Module #3: Solution Selling StrategiesForsolutionsproviderswithasolidITsecuritybusiness,thismodule
buildsontheirsuccessbyquicklyadaptingtochangeswithin
theindustry.Attendeeslearntodevelopsecuritystrategiesthat
accountfortheircustomers’businessneedsaswellasthecurrent
ITlandscape.Inaddition,thesessionexploresstrategiestoaddress
currentITtrends,including:unifiedthreatmanagement,cloud
security,andtheimpactofamobileandsocialworkforce.
WhO ShOuLd ATTENdOwnersandsalesexecutivesofsmalltomid-sizesolutionprovider
businessesinterestedinfillingtheroleoftrustedsecurityadvisor
ATTENdEE TAkE-AWAYS•10-WeekGuidetoAcceleratingYourITSecurityBusiness
•RiskAssessmentTool
•TheCompTIA8thAnnualGlobalSecurityTrendsResearchStudy
Education catalog Fall 2011 6
www.comptia.org
LEgAL iT SErviCES ChANNEL TrAiNiNg COurSETechnologyplaysanessentialroleinthelifeoflawfirmsandcorporatelegaldepartmentsaroundtheworld.Accordingtoa
CompTIAstudyof400lawfirms,thelegalservicesindustryiswellpositionedtoembracearangeofemergingtechnologiesbut
willincreasinglyseekmorefromtheirITinvestments,suchasreliability,easeofuse,mobility,andlowertotalcostofownership.
TheLegalITServicesworkshopisaone-dayclassintendedtohelpsolutionprovidersbuildlucrativelegalITpractices.
Attendeeslearnaboutthecultureofalegalpractice,commonITchallengesinthelawfirmandlegaldataflow.Theyexplore
thebusinessneedsthatdrivelawfirmstoinvestintechnologyanddevelopactionplanstopositiontheirproductand
serviceofferingsinthelegalmarket.
uNiFiEd COMMuNiCATiONS ChANNEL TrAiNiNg COurSEUnifiedcommunications(UC)ismorethanvoiceequipmentandsoftware;it’sacomprehensivesolutionthataddresseseach
customer’sindividualbusinessproblems.Itcanalsobeacomplexandchallengingtechnologyforsolutionproviderstomaster
anddeliver,butwhatworthwhilechannelofferingisn’t?TosimplifyUCeducationforVARsandMSPs,CompTIAdesignedand
constructedacomprehensivethree-partcoursethatprovidestheknowledgeandskilltrainingneededtostartthistypeof
practice—andmakeitprofitable.
MOduLE dESCripTiONS Module #1: Legal industry 101 Thisclassoffersattendeesanintroductiontothelegalindustry.
SolutionproviderswilllearnthebasicsoflegalITandassess
whetherthistypeoftechnologypracticeprovidestheright
opportunityforthem.
Module #2: Building a Law Firm iT practice Thissessiondivesdeeperintothecultureandworkprocesses
ofalawfirm.Duringthismodule,solutionprovidersexplorea
smalltomid-sizelegalpractice,including:theprimarybusiness
concerns,culturalelementsthatimpactworkflow,potentialIT
solutions,andmore.Attendeesexaminetheirexistingproduct
andserviceportfoliostodeterminehowtheycanbestservethe
legaltechnologymarket.Theyalsoexplorestrategiesforadding
servicesinordertofullyleveragethelegalITopportunity.
Module #3: designing Your Blueprint Inthissession,solutionproviderslearnhowtomovefromworkflow
analysisandcustomerneedsassessmenttoprovidingsolutions.
Theylearntechniquesforidentifyingthedecision-makersand
uncoveringthepainpointsinalawfirm.Attendeesexplore
theconsultativesalesprocesswithinthecontextofalawfirm,
includinghowITserviceshelpthemaccomplishtheirbusiness
goals.
WhO ShOuLd ATTENd•Businessownersandsalesexecutivesofsmalltomid-size
solutionproviderswithastrategicgoalofbuildingalegalIT
servicespracticethattargetslawfirmswithupto75employees.
•ChannelmanagersfromITdistributorsthatofferproductsand
servicesforthelegalindustry
ATTENdEE TAkEAWAYS•10-WeekGuidetoLegalITServices
•QuickStartGuidetoLegalITServices
•LegalITSolutionProviderSelf-Assessment
•ITOpportunitiesintheLegalServicesMarketResearchStudy
MOduLE dESCripTiONS Module #1: The uC ContinuumWhatdounifiedcommunicationsmeantoyourbusinessclients?
Inthissection,participantsexplorethescopeofUC,includinghow
itbenefitsemployeeproductivityandworkgroupcollaboration,as
wellasitsabilitytoenhanceandintegrateanumberofsignificant
businesssystemsandprocesses.Participantsbeginbyidentifying
andevaluatingtheirreadinesstodeliverthesesolutionstotheir
customers.Thissessiontouchesonfourkeycomponents,including:
identifyingend-userpainpoints,developingsolutionstoaddress
suchpainpoints,discussingthebenefitsandchallengesofUC
solutions,anddeterminingthebestmarket/segmentopportunities.
Module #2: Consultative SellingInthissection,solutionprovidersworkondevelopingtheir
consultativesalesapproachforunifiedcommunications.Each
participantwalksawaywithadeeperunderstandingofsolution-
basedsellingandtheROImetricsrequiredforUCsalesproposals.
Thismodulecovers:establishingtheskillsandknowledgeneededfor
asuccessfulUCconsultativesalesteam,discussingthedifferences
betweentraditionalandconsultativesalesprocesses,andidentifying
therequiredelementsofasolution-focusedproposal.
Module #3: uC Channel readinessInthefinalinstallmentofmodules,participantsbeginby
definingtheirstrategicpositionintheUCmarket—theirunique
qualificationsforsuccess.Solutionprovidersanalyzetheindustry,
identifytheirtargetmarket,evaluatethecompetition,andoutline
theirspecificbusiness’risks.Inaddition,attendeesdevelop:
•Marketingstrategiestotargettheproperprospects
•Salesstrategies
•Ongoingsalesteamtrainingprocesses
•Technologyplansthatidentifythebestoptionsandsupport
needsfortheirbusinessandclients.
WhO ShOuLd ATTENd•Businessowners,functionalmanagers,andsalesexecutivesof
smalltomid-sizedVARs,MSPsandothersolutionproviders
•Individualswhoarenewertomanagedservicesandsolutionselling
•Thosewhoareintheplanningstagesofbuildingaunified
communicationsserviceoffering
ATTENdEE TAkEAWAYS•CompTIAQuickStartGuidetoUnifiedCommunications
•CompTIA10-WeekGuidetoUnifiedCommunications
•UnifiedCommunicationsChannelReadinessAssessmentTool
Education catalog Fall 2011 7
www.comptia.org
CompTiA MSp pArTNErS TruSTMArk™ WOrkShOpSolutionproviderswhohavemadeacommitmenttothemanagedservicesmodeloffermanybenefitstotheircustomers,
buthowcantheydemonstratethiscommitment?TheCompTIAMSPPartnersTrustmark™credentialofferssolutionproviders
akeydifferentiator.ThiscredentialillustratesanMSP’scommitmenttoqualityservicebyrequiringthemtoagreetoacode
ofconduct,providecustomerreferences,andmeetcriteriaidentifiedinthecredential’scontrolframework.
Thetwo-hourMSPPartnersTrustmark™workshopgivessolutionprovidersacomprehensiveoverviewofthebenefitsoffered
bythecredential.Attendeesreviewthecomponentsofthecontrolframeworkanddiscusstherelatedbestpractices.Case
studiesandtestimonialsarealsopresentedtohelpparticipantsunderstandhowthecredentialcanbeleveragedintheir
salesandmarketingprocesses.Attheconclusionoftheworkshop,attendeeswillhavetheoptionofenrollingintheMSP
Trustmark™program.
CompTiA SECuriTY TruSTMArk™ WOrkShOpHowdobusinessesknowthattheirITsolutionproviderscandeliversolutionsthataresecurewithinaconstantlychangingIT
landscape?HowcanaVARorMSPprovidetheircustomerswiththeconfidenceandassurancethattheirsecurityexpertisewillserve
theirbusinessandsupportneeds?
TheCompTIASecurityTrustmark™providessolutionsprovidersandbusinesseswithabadgeofassurance.Thiscredentialidentifies
organizationsthatconsistentlyfollowsecuritybestpracticesinordertoprotecttheirclients’confidentialdata.Thisvendor-neutral,
business-levelcredentialhelpscompaniessetthemselvesapartfromthecompetitionbyadheringtotheindustry’shigheststandards
ofsecuritypoliciesandprocesses.Italsoprovidesafoundationforstrategicbusinesspartnerships.
This2.5hourworkshophelpssolutionproviderspreparetheirorganizationstoearntheCompTIASecurityTrustmark™.Attendees
reviewtheCompTIASecurityTrustmark™Workbook,discussingspecificexamplesandgainingagreaterunderstandingofthe
credentialrequirements—aswellaslearningthereasonsforeachcondition.Participantswalkawaywithahigh-levelplanfortheir
businesstosuccessfullyearntheCompTIASecurityTrustmark™andtheresourcesneededtoaccomplishthatgoal.
CompTiA Trustmark™ prep Courses
WhO ShOuLd ATTENd Businessownersandfunctionalmanagersofmanagedservice
providerswhowanttoshowtheirclientsandprospectsthatthey
abidebytheindustrybestpractices.
ATTENdEE TAkEAWAYS MSPPartnersTrustmark™ControlFramework
WhO ShOuLd ATTENd VARandMSPbusinessowners,functionalmanagerswho:
•Needtocomplywithdataprotectionregulationsorcurrently(or
intendto)dobusinesswitharegulatedcustomer
•Wanttoshowclientsandprospectstheypassedanindependent
assessmentoftheprocessesusedtoprotectconfidential
information
•Desiretodifferentiatetheirbusinessfromcompetitorsby
showingadherencetothepoliciesandprocessesidentifiedasthe
industry’shigheststandardsbysecurityexperts
Otherindividualswhoshouldattend:
•ITmanagers/CTOsresponsibleforsecuritypolicyfortheir
businesses
•ThoseinterestedinimplementinganddocumentingITsecurity
bestpracticesintheirbusiness
ATTENdEE TAkEAWAYS •CompTIASecurityTrustmark™Workbook
•SampleSecurityPolicies
•CompTIASecurityTrustmark™RoadmapTool
Education catalog Fall 2011 8
www.comptia.org
QuiCk STArT SESSiON TO CLOud/SAASThecloudisnotoneofferingorservice,butanumberofweb-basedapplicationsandplatformsthatofferagreatopportunityforsolution
providers.This45-60minutepresentationprovidesabasiceducationoncloudcomputingandoffersactionablestepsforITchannelleaders
attractedtothisemergingtechnologydeliverymodel.SessionattendeesalsoreceivetheCompTIAQuickStartGuidetoCloudComputing.
CompTiA QuiCk STArT SESSiON TO WiNNiNg iT BuSiNESS FrOM STATE ANd LOCAL gOvErNMENTSDespitethewell-publicizedeconomicstrugglesfacedbygovernmentsatalllevels,stateandlocalgovernmentspendingonITin2011
isexpectedtotop$54billion.Targetingtheneedsofthisverticalcanmeansignificantrevenueforyourbusiness.Duringthistwo-hour
quickstartsession,you’llexploresomeofthefactorsforsuccessinfindingopportunitiesandwinningnewbusinessforthegovernment
market.SessionattendeeswillwalkawaywiththeCompTIAQuickStartGuidetoBuildingaGovernmentBusinessStartingattheLocal
LevelandtheCompTIA2ndAnnualU.SGovernmentITPurchasePlansResearchStudy.
QuiCk STArT SESSiON TO hEALThCArE iTThehealthcareITmarketoffersoneofthegreatestprofitandpracticeopportunitiesinthechannel,butonlyforproviderswiththe
abilitytodelivervaluedsolutionsandservice.This45-60minutepresentationdiscussestheneedsandbusinesscasefordevelopinga
healthcareITpractice,aswellasthebestpracticesandstepsrequiredtomakeitaprofitableeffort.Sessionattendeesalsoreceivethe
CompTIAQuickStartGuidetoHealthcareIT.
QuiCk STArT SESSiON TO iT SECuriTYInthis45-60minutepresentation,solutionproviderslearnsimplestepstohelpbuildandgrowtheirITsecuritypractice.Attendeeslearn
aboutcomplianceregulations,cloudintegration,howtoweavesecurityintoeachopportunity,adherencetobestpracticesandre-educating
customers.SessionparticipantswalkawaywithalistofcontactsandbusinessestheyneedtoknowtobuildtheirITsecuritypractice,aswell
asreceivetheCompTIAQuickStartGuidetoITSecurity.
QuiCk STArT SESSiON TO LEgAL iT SErviCESGainasolidunderstandingoflegalculturesandcommonITchallengesandworkprocessesinthelegalenvironmentinthis45-60minute
presentation.Attendeeswilltakeawaytipsthatwillhelpthemidentifythebestopportunitiesfortheirtypeofbusinessandhelpdeliverbest-
in-classservicestotheirlegalclients.SessionattendeeswillalsoreceivetheCompTIAQuickStarttoLegalITServices.
QuiCk STArT SESSiON TO MANAgEd iT SErviCESThis45-60minutepresentationhelpssolutionprovidersbetterunderstandhowtoestablishasolidcustomerbase,expandtheirmanaged
servicesofferingsandfindtherightpricingmodelsfortheircompany.Thissessiondivesintocustomercollaborationtechniquesandhow
topartnereffectively.Whetherjuststartingoutoriftheyhavebeenofferingmanagedservicesforyears,solutionproviderswalkawaywith
easy-to-implementstepsthatelevatetheirbusinesstothenextlevel.SessionattendeesalsoreceivetheCompTIAQuickStartGuideto
ManagedITServices.
QuiCk STArT SESSiON TO MANAgEd priNT SErviCESSolutionproviderslearnhowtobuildtheformulaformanagedprintsuccessinthis45-60minutepresentation.Enterpriseorganizations
arereducingprint-relatedexpensesbycontractingwithoutsidesupplierstoprovideandmanagetheirprinter,copier,scannerandother
relatedequipmentneeds.Thispresentationshowssolutionprovidershowtogetapieceoftheactionbyexploringthecurrentmarket
andidentifyinghowtoovercomepotentialchallengesandwhattheacceptablemaintenanceratiosare.Attendeesalsoreceivethe
CompTIAQuickStartGuidetoManagedPrintServices.
QuiCk STArT SESSiON TO uNiFiEd COMMuNiCATiONSDoyouhaveasolidplanfordeliveringUCsolutionstoyourcustomers?Ifnot,this45-60minutepresentationwalksyouthroughthe
requirementsforgettingaunifiedcommunicationspracticeofftheground.Learntheactionablestepsandbestpracticesdevelopedby
experiencedindustryprofessionals.SessionattendeesalsoreceivetheCompTIAQuickStartGuidetoUnifiedCommunications.
Quick Start Sessions
CompTIA Quick Start Sessions are 45-60 minute expert-led presentations that offer solution providers a simple, how-to approach to starting a new business model or practice. These sessions are based on content from the CompTIA Quick Start Guides.
SOLuTiON prOvidErS:
Findacoursenearyou,gotowww.comptia.org/courselocator.
CompTIA Members enrollforFREE.
Not a Member? Youcanstillenroll.Findalocationnearyou!
vENdOrS ANd diSTriBuTOrS: Deliverthesechannel-trainingcoursesatyournextpartner
conference—FREE ofcharge!
CompTIA Members–Coursedeliveryisincludedinyour
annualmembership.
Not a Member? FindouthowtodeliverthesesessionsFREE
ofcharge!Contactustoday.
Members & Non-Members cancontactustoday!Simplyfill
outathisformwww.comptia.org/scheduletrainingorcontact
Tom Zimnoski at [email protected] or (630) 678-8508.
Education catalog Fall 2011 9
www.comptia.org
Live Webinars
Don’t miss Wednesday Webinars from CompTIA! CompTIA webinars provide valuable information on business strategy, new opportunities and how to overcome business challenges. Live and on-demand webinars are available free of charge to the industry. Register today: www.comptia.org/webinars.
WEBiNArS ON-dEMANd—Watch today!•PatentReformandTechSMB
•QuickStarttoManagedPrintServices
•ResearchRoundup:ChannelPartnerProgramTrends
•BusinessTransformationtoCloud
•MeetingCustomers’GreenITNeedswithEPEAT
video On-demand Series
These pre-recorded online education sessions cover a number of vertical market and business topics. CompTIA Videos On-Demand are designed to help solution providers boost their revenue, improve business practices, and meet a number of other organizational goals. Members Only-Visit the Member Resource Center and search by your area of interest.
vidEOS ON-dEMANd—MeMbers only!• Cloud: Where,WhenandHowtoCapitalizeonSaaSandCloudComputingMarketOpportunities
• Security: HowtoCommunicatetheValueofSecuritytoYourStaffandCustomers
• Managed Services:BestPracticesforMSOperations
• HIT: The Fundamentals of Healthcare: APrimerforSolutionProviders
On-demand webinars are available for 90 days after the original recording date. Go to www.comptia.org/events/webinars/ondemand for a current list of on-demand webinars. Members have access to the entire archive via the CompTIA Member Resource Center.
vENdOrS ANd diSTriBuTOrS: Looking for more FREE content to help educate your partners? Find out how to get involved with Wednesday Webinars from CompTIA. Contact Blythe Girnus at (630) 678-8356 or [email protected].
Education catalog Fall 2011 10
www.comptia.org
CompTIA’s portfolio of printed and downloadable education for the IT Channel includes a library of valuable business resources. These range from fast-fact information to advanced, self-guided workbooks designed to help solution providers enter a new business market in ten weeks.
EduCATiON guidES
CompTiA 10-Week guides—Members onlyWhen a solution provider is about to start a new business practice or implement a new service offering, one of the most crucial steps is to build a comprehensive plan. CompTIA 10-Week Guides lead solution providers through a series of steps designed to get that part of their business up and running. Using best practices from industry experts and leaving room for their own value-added elements, these self-study guides provide actionable steps and a course of action that help ensure success!
SOLuTiON prOvidErS: CompTIA – Members Accessanddownloadyourresources
24/7.GototheCompTIAMemberResourceCenterat
www.comptia.org/members.
Not a Member? DownloadfromourlibraryofFREEresources.
Gotowww.comptia.org/education.Forunlimitedaccessto
educationguides,jointodayforjust$20/month.
vENdOrS ANd diSTriBuTOrS: Orderyourchanneleducationlandingpagetoday,FREE
ofcharge!Toreceiveaco-brandedlandingpageand
promotionaltoolsorforfurtherinquiries,contactBlythe Girnus at (630) 678-8356 or [email protected].
CompTIA Members—Getstartedtodaygoto
www.comptia.org/ChannelEducation/educationguides.aspx.
Not a Member? FindouthowtoreceiveFREEchannel
educationresourcesandguidesforyourpartners.Contact
Tom Zimnoski at [email protected] or (630) 678-8508.
CompTiA 10-WEEk guidE TO CLOud COMpuTiNgThisguidewillhelpsolutionprovidersbringstructuretotheprocessofaddingcloudofferingsintotheirbusiness.Whetherplanning
anend-to-endcloudpracticeorthinkingaboutsupplementingyourexistingtechnologysolutionsandserviceswithcloud-based
options,youwillbenefitbyconsultingthisguide.Itisdesignedtohelpsolutionprovidersexaminetheirorganization’suniquedeal
economicsandbeginexploringthefinancialandoperationalimplicationsthattheadditionofcloudservicesandsolutionswillhaveon
pricingstrategy,marketingpractices,salesprocesses,andcompensationpolicies.Aself-studyworkbookisalsoprovided.
CompTiA 10-WEEk guidE TO hEALThCArE iTThisguideequipsITsolutionproviderswithasolidpathtobuildingahealthcareITpractice.Thisincludesdetailedstep-by-step
informationonhealthcareITaffiliations,governmentsources,topblogsandwebsitestointerpretregulations,areviewofhealthcare
termsandacronyms,andmuchmore.Aself-studyworkbookisalsoprovided.
CompTiA 10-WEEk guidE TO ACCELErATiNg YOur iT SECuriTY BuSiNESSHowdoyoumeasuretheROIofafireextinguisher?Establishinga“return”onsecurityinvestmentscanbeequallydifficulttomeasure.
Tobesuccessfulatpositioningthebenefitsofnetworkanddataprotection,solutionprovidersmustunderstandhowtheircustomers
measurethevalueofsecurity.The10-WeekGuidetoAcceleratingyourITSecurityBusinessprovidesaroadmaptooffering
comprehensiveITsecuritysolutions.Itoutlinesthecurrentsecuritythreatscape,offersguidanceonmeasuringthecostofasecurity
breachandprovidesinsightsintoacustomer’ssecurityconcerns.Thisguidealsointroducestheprocessofriskevaluationand
managementandpointstoresourcesavailabletofurtherrefineskills.
CompTiA 10-WEEk guidE TO MANAgEd SErviCESManagedservicescanhelpsolutionprovidersenhancetheirbusinessesthroughthecreationofrecurringrevenuestreamsandimproved
profitability.Butthepathwayintothemanagedservicesspaceisn’talwayssmooth.This10-WeekGuideprovidessmalltomid-sized
solutionproviderswithastructuredapproachfortransitioningtoamanagedservicesmodel.Itoffersawalk-throughofsomeofthekey
businessdevelopment,marketing,sales,andmanagementissuesthatsurroundthecreationofamanagedservicesoperation.
CompTiA 10-WEEk guidE TO BuiLdiNg A LEgAL iT SErviCES prACTiCE ThisguidepresentsapathwayfortechnologysolutionproviderstobuildasuccessfullegalITpractice.Itprovidesastep-by-step
approachforlearningaboutthelegalverticalmarketandoutlineslawpracticeprocesses,aswellasthetechnologysolutionsthat
supportthem.Thisguidehelpssolutionprovidersdiscoverhowtoenterthelegalmarketandcreateaplantoensurecontinued
growthandsuccess.
CompTiA 10-WEEk guidE TO uNiFiEd COMMuNiCATiONSThisguidegivesITsolutionprovidersprescriptiveguidanceandbestpracticestobuildtheirUCofferingsandmasterthelonger,
moreinvolvedsalesprocess.Itincludesactionablebusinesstemplatesandtoolsthatcoversales,marketing,impactontechnical
staff,andadjustingbusinessplanstofittheUCmodel.Aself-studyworkbookisalsoprovided.
Education catalog Fall 2011 11
www.comptia.org
CompTiA QuiCk STArT guidE TO CLOud COMpuTiNgThecloudisnotoneofferingorservice,butanumberofweb-basedapplicationsandplatformsthatofferagreat
opportunityforsolutionproviders.Thisguideoffersabasiceducationoncloudcomputingandprovidesactionablestepsfor
ITchannelleadersattractedtothisemergingtechnologydeliverymodel.
CompTiA QuiCk STArT guidE TO hEALThCArE iTThehealthcareITmarketoffersoneofthegreatestgrowthopportunitiesinthechannel,butonlyforproviderswiththe
abilitytodelivervaluedsolutionsandservice.Thisguidediscussestheneedsandbusinesscasefordevelopingahealthcare
ITpractice,aswellasthebestpracticesandstepsrequiredtomakeitaprofitableeffort.
CompTiA QuiCk STArT guidE TO iT SECuriTYThisguideprovidessimplestepstohelpbuildandgrowyourITsecuritypractice,includingcomplianceregulations,cloud
integration,howtoweavesecurityintoeachopportunity,adherencetobestpractices,andre-educatingyourcustomers.It
alsoprovidesachecklistofusefulorganizationsandthenamesyouneedtoknowasyoubuildyourownITsecuritybusiness.
CompTiA QuiCk STArT guidE TO ThE CompTiA SECuriTY TruSTMArk™TheCompTIASecurityTrustmark™identifiessolutionprovidersthatconsistentlyfollowsecuritybestpractices.This
business-levelcredentialisbasedonasecurityframeworkagreeduponbykeyvendors,solutionproviders,andendusers
intheITindustry.Thisguiderevealsthetwelvespecificsecuritysectionsthatapplicantsmustaddressandoutlinesthe
processforearningthecredential.
CompTiA QuiCk STArT guidE TO LEgAL iT SErviCESGainasolidunderstandingoflegalculturesandcommonITchallengesandworkprocessesinthelegalenvironment.Youwill
takeawaytipsthatwillhelpyouidentifythebestopportunitiesforyourbusinessandhelpyoudeliverbest-in-classservicesto
yourlegalclients.
CompTiA QuiCk STArT guidE TO MANAgEd iT SErviCESThisguideisyoursinglesourcetoanswerfundamentalquestionsaroundbuildingasuccessfulmanagedITservicesbusiness.
Identifynewandrecurringrevenueopportunities,learnwhichquestionstoaskyourcustomersandprospects,andgaininsights
intoinvestinginpeopleandprocesses.Theresourcehelpsyouunderstandhowtoextendservices,theimportanceofcreating
‘stickiness,’andprovidesachecklistofusefulorganizationsandnameseverysolutionproviderneedstoknow.
CompTiA QuiCk STArT guidE TO MANAgEd priNT SErviCESManagedprintservices(MPS)requiresyoutoeffectively(andprofitably)supportyourclient’sprinters.Thisguideprovides
valuableadviceanddetailedinformationfromindustryexperts,alongwithaquick-startplanforbuildingasuccessful
MPSpractice.Solutionproviderslearntheimportanceofbeingcertifiedindocumentimaging,howtouncovermarket
opportunitiesandidentifynewrecurringrevenuestreams.Thisguidealsoincludesachecklistoforganizationsandnames
thatwillbeusefulinthedevelopmentofamanagedprintservicespractice.
CompTiA QuiCk STArT guidE TO uNiFiEd COMMuNiCATiONSDoyouhaveasolidplanfordeliveringUCsolutionstoyourcustomers?Ifnot,thisguidewalksyouthroughtherequirements
forgettingaunifiedcommunicationspracticeofftheground.Findactionablestepsandbestpracticesasdevelopedby
experiencedindustryprofessionals.
CompTiA QuiCk STArT guidE TO virTuALizATiONVirtualizationisacriticaltechnologyunderlyingtherapidgrowthofcloud-basedsolutions.Despitethismovementtothecloud,
CompTIAresearchhasuncoveredasurprisinglylowlevelofadoptionandfamiliaritywithvirtualization.Thisguideprovidesan
overviewofthebenefitsandissuesassociatedwiththisimportanttechnologyandofferssixkeytipsforgettingstarted.
CompTiA QuiCk STArT guidE TO WiNNiNg iT BuSiNESS FrOM STATE ANd LOCAL gOvErNMENTSWhatseparatesthosewhosucceedasgovernmentcontractorsfromthosewhoinvesttheirenergiesincompletingthemany
stepsrequiredtoworkwithgovernmententities—onlytoneverwinabid?Thisguidedelvesintosomeofthesuccessfactors
forwinninggovernmentbusinessbyfocusingonlocalandstateagencies.Solutionproviderslearntipsfordifferentiating
theirproductsandservicesforagovernmentaudience,strategiesforovercomingundercapitalizationandtacticsforusing
teamingandsubcontractingtoexpandtheirreach.
CompTiA Quick Start guides—Free
If you want to develop or improve knowledge and skills in a particular technology area, CompTIA Quick Start Guides fit the bill. These guides offer IT solution providers step-by-step instructions in a particular technology or market. Each version provides a comprehensive overview of specific market opportunities, industry best practices, actionable advice from those who have been successful in that particular business segment, and a valuable checklist of resources you need to build that type of IT practice.
Education catalog Fall 2011 12
www.comptia.org
CompTiA Fast Facts—Free
Fast Facts are brief, informational flyers providing the reader with basic, but significant, knowledge about the topics most important to the IT industry. Need a quick briefing? Find the CompTIA Fast Facts and be ready for action.
•FiveConsiderationsWhenSellingEMRSolutions
•FiveHealthcareITOpportunitiesBeyondEMR
•SixCharacteristicsoftheU.S.HealthcareMarket
•SevenThingstoLearnfromITFirmsWorkingintheHealthcareSpace
•SocialMediaFastFacts
For the most up-to-date list of Fast Facts available, visit www.comptia.org/fastfacts.
CompTiA White papers—Free
CompTIA provides a number of white papers on a variety of technical and topical issues. Our white papers are intended to help educate readers and enable them to make quick decisions.
OuTLiNiNg CLOud COMpuTiNg FOr ThE ChANNELAreyouunclearaboutwhatcloudcomputingis,letalonetheopportunitiesthetechnologydeliverysystemoffersforsolution
providers?ThisreportclarifiesdefinitionsneededfortheITchannel,withadetailedexplanationoftheservicedeliverymodels
andapplicationoptionsforyourportfolio.
dEFiNiNg CLOud COMpuTiNg BuSiNESS MOdELS FOr ThE ChANNELAddingcloudcomputingtoasolutionprovider’sserviceportfoliorequiresaparadigmshiftinmanyaspectsofthebusiness,
includingsalesandsupport.Thisin-depthwhitepaperdiscussestheeffectsthisservicedeliverymodelhasonachannel
organization’ssalescycle,theirshiftingroleintheclientecosystem,andothercriticalchanges.
Education catalog Fall 2011 13
www.comptia.org
CompTIA provides a steady stream of market intelligence and research designed to keep your company “in the know” on industry trends, customer needs and pain points, technology adoption drivers and channel developments.
Every year, at least 15 new CompTIA market intelligence and research studies provide members with timely, relevant data and assessments that can be immediately incorporated into business and marketing plans, education, and sales strategies. CompTIA studies typically include the dual perspective of end-users and IT firms, providing the most comprehensive picture of the present situation as well as what to expect in the future.
Market intelligence and research Topics at a glance
Market intelligence and research Studies—Members only
2Nd ANNuAL hEALThCArE iT MArkET: iNSighTS ANd OppOrTuNiTiES STudYDon’tguessatwhatphysicianswantfromtechnology.CompTIAconductedaseriesofstudiestoprovidekeyinsightsintothe
factorsinfluencingpurchasedecisions,technologypainpoints,theirrelationshipwithvendorsandsolutionproviders,andtheall
importanttopicofEMR/EHRimplementation.
Thisstudyalsoprovidesthechannelperspective–learnfirsthandhowsolutionprovidershavetackledthehealthcaremarket.
Members can download the study today! www.comptia.org/members/research/KeyTopics/healthcareit.aspx
uNiFiEd COMMuNiCATiONS ANd COLLABOrATiON MArkET TrENdSUnifiedcommunications(UC)ismorethanatechnologydeployment.Itoftenentailsaseismicshiftinhowemployeesinteract
withoneanotherandcustomers,aswellashowtheyshareinformation,manageprocesses,andbalanceworkandhomelife.
CompTIAdivesintothisquicklyevolvingmarkettoprovideadeepunderstandingintohowcustomersuseaudio,video,dataand
collaborationtechnologiestoday—andtheirexpectationsforthefuture.
Thisstudyalsoprovidesthechannelperspective;providinginsightsintohowthechanneldefinesUC,thechallengestheyfacein
sellingUCsolutions,vendorpartnerprogramsandmore.
Members can download the study today! www.comptia.org/members/research/KeyTopics/unifiedcommunications.aspx
CompTiA rESEArCh & MArkET iNTELLigENCE
NEW CompTIA 2011 Research Booklet! Providesexecutiveresearchbriefsonour
mostpopularhottopicstudies.Members
DOWNLOADTODAY!
www.comptia.org/members
Not A Member? Jointodayforaslittleas$20
permonth!
TEChNOLOgY•CloudComputing
•UnifiedCommunications
•GreenIT
•Security
•Mobility
•IPv6(freewhitepaper)
MArkET vErTiCALS•Healthcare
•SMB
•Government
•Education
•LegalServices
BuSiNESS MOdELS ANd iNduSTrY TrENdS•ManagedITServices
•ManagedPrintServices
•ChannelPartnerPrograms
•ITIndustryBusinessConfidence
Index
Education catalog Fall 2011 14
www.comptia.org
CLOud COMpuTiNg: puLLiNg BACk ThE CurTAiNAlothashappenedinthecloudspaceoverthepastyear.WheredoendusersstandwiththeirunderstandingofIaaS,PaaS
andSaaS?Howhavecompaniesfaredinintegratingcloudapplicationswithlegacysystems?Wherewillthenextwaveofcloud
opportunitiesoccur?CompTIAresearchaddressesthesequestionsandmorethroughtheon-goingevaluationofenduser
practicesandopinions.
Thisstudyalsoprovidesthechannelperspective,includinginsightsintohowthechanneldefinesthecloudcomputing
ecosystem,perceptionsofmarketopportunities,resolvingpartnerprogramchallengeswithvendorsandmuchmore.
Members can download the study today!www.comptia.org/members/research/KeyTopics/cloudcomputing.aspx.
MANAgEd iT SErviCES / MANAgEd priNT SErviCESWhenpresentedwiththemanagedservicesvalueproposition,manyendusersexpressstronginterestinthemodel,andyet,
adoptionisstillbelowexpectations.CompTIAresearchlooksatthebroadissueofIToutsourcingfromtheenduserperspective,
includingspecificdetailsofmanagedservices.
Aseparate,detailedstudyof“allthingsprint”uncoversthekeytrendsinhowcustomerscurrentlyhandletheirprinting,scanning
anddocumentfunctions,aswellastheemerginguseoftablets.Afteryearsofhype,isthepaperlessofficefinallyhere?
Bothstudiescontainthechannelperspective,providingvaluablelessonssharedbysolutionproviderswhomadethetransitionto
themanagedservicesmodel.
Members can download the study today!www.comptia.org/members/research/KeyTopics/managedservices.aspx
8Th ANNuAL gLOBAL iNFOrMATiON SECuriTY TrENdSInanincreasinglydigital,interconnectedworld,informationsecurityaffectsmoreorganizationsonanumberoflevels.Astechnology
permeateseveryfunctionalareaofabusinessandadditionalstaffmembersassumetheroleofknowledgeworker,organizationsmust
contendwithnewthreatsandvulnerabilities.
Thisbroad-basedstudyconfirmsanumberofon-goingsecuritychallenges,aswellasprovidesinsightsintonewthreats;alsoknown
aspotentialbusinessopportunitiesforsolutionproviders.
Countriescoveredinthisstudyinclude:Brazil,Canada,China,France,Germany,India,Mexico,SouthAfrica,UnitedKingdomandthe
UnitedStates.
Members can download the study today!Note:the2011updatetothesestudieswillbepublishedQ42011.
www.comptia.org/members/research/KeyTopics/Security.aspx
Education catalog Fall 2011 15
www.comptia.org
Business Credentials for the iT ChannelA CompTIA business credential demonstrates that a solution provider adheres to industry best practices in a number of IT fields and disciplines. Earning this designation shows existing and potential end-user customers that your business has the dedication, knowledge, and resources to perform quality service.
CompTiA AuThOrizEd SErviCE CENTEr (ASC)ThiscredentialdesignatesbusinessesthathaveacertainpercentageofCompTIA-
certifiedservicetechniciansonstaffintheareasofPCrepair,networkinganddocument
imaging.Asaglobal,vendor-neutralcredential,theCompTIAAuthorizedServiceCenter
designationauthenticatesthatthebusinessemploysknowledgeableandcapableITservice
professionals.Majorhardwareandsoftwarevendors,distributorsandsolutionproviders
acceptCompTIAcertificationsastheindustrystandardinfoundation-level,vendor-neutral
accreditationsforservicetechnicians.
CompTiA CuSTOMEr SErviCE ExCELLENCE prOgrAMThisprogramistheindustrystandardformeasuringandrecognizingqualitycustomer
serviceskills.ThroughCompTIAtraining,ITtechnicianswillimprovetheircustomerservice
techniquesandprovideacompetitiveedgetotheiremployers.Theprogramintegrates
communicationandsupportskillswithtechnicalabilitiesforbothmanagersandtechnicians.
Businessesthathavecompletedthisprogramclaimincreasedcustomersatisfactionand
loyalty,aswellasmoreefficientandeffectiveemployees.Participantsmustcompleteoneof
threetrainingprograms:FieldService,HelpDeskorDiagnosticTroubleshooting.
CompTiA MSp pArTNErS TruSTMArk™ThisbusinesscredentialidentifiesManagedServicesProviderswhohavemadea
commitmenttofollowindustrybestpracticesandadheretothestandardofservice
deliveryexcellence.CompaniesearningtheCompTIAMSPPartnersTrustmark™
demonstrateexpertiseintheareasofoperations,managementandfinance,andservices.
GainingtheMSPPartnersTrustmarkincreasesasolutionprovider’sstandinginthe
industryandmarketplace,whilehelpingthemaddbusinesscompetenciesandimprove
overallproductivity.
Ifyou’reinterestedinthisbusinesscredential,signupfortheCompTIAMSPPartners
Trustmark™PrepCourseatwww.comptia.org/courselocator.
CompTiA SECuriTY TruSTMArk™Thisbusinesscredentialidentifiessolutionproviderswhoconsistentlyfollowsecuritybest
practices.Itisavendor-neutral,business-levelcredentialdesignedtohelpidentifyand
resolveproblemswithsecuritypolicy,processesandplanning.Solutionprovidersearning
theCompTIASecurityTrustmark™increasetheirmarketability,efficiencyandproductivity.
Clientsunderstandthatbusinesseswiththiscredentialfollowindustrybestpracticesin
personnelsecurity,securitytrainingandinfrastructure.
Ifyou’reinterestedinthisbusinesscredential,signupfortheCompTIASecurityTrustmark™
PrepCourseatwww.comptia.org/courselocator.
BuSiNESS CrEdENTiALS
SOLuTiON prOvidErS: CompTIA Members: Memberdiscountsfor
alldesignations
Non-Members:Pricingforalldesignations
Gotowww.comptia.org/ascforpricingand
toapplytoday.
SOLuTiON prOvidErS: CompTIA Members: Memberdiscountsfor
alldesignations
Non-Members:Pricingforalldesignations
Gotowww.comptia.org/businesscred/
excellenceprogramforpricingandto
applytoday..
SOLuTiON prOvidErS: CompTIA Members: Memberdiscountsfor
alldesignations
Non-Members:Pricingforalldesignations
Gotowww.comptia.org/businesscred/msp
forpricingandtoapplytoday..
SOLuTiON prOvidErS: CompTIA Members: $199
Non-Members:$349
Gotowww.comptia.org/securitytrustmark
toapplytoday.
vENdOrS ANd diSTriBuTOrSReceivediscountvouchersforyour
partnersandreceiveapromotionaltoolkit
tohelpspreadthewordthroughthe
channel.Formoreinformationcontact
Robert Henry at 630-678-8338 or [email protected].
vENdOrS ANd diSTriBuTOrSReceivediscountvouchersandbundle
pricingforyourpartnersandreceivea
promotionaltoolkittohelpspreadthe
wordthroughthechannel.Formore
informationcontact Robert Henry at 630-678-8338 or [email protected]
Education catalog Fall 2011 16
www.comptia.org
FOr SOLuTiON prOvidErS
getting the Most Out of CompTiA Education
CompTIA Members: All members receive full access to our portfolio of education and resources. These are available 24/7 through the CompTIA Member Resource Center. Log on today at www.comptia.org/members.
Non-Members: Non-members have access to a limited number of education and resources. To download our FREE offerings or to sign-up for a training session, go to www.comptia.org/education.
here is how to sign-up for workshops and how to download content today:
LivE EduCATiON ChannelTrainingCourses–www.comptia.org/courselocator
QuickStartSessions–www.comptia.org/courselocator
FreeWebinars–www.comptia.org/webinars
EduCATiON guidES FreeFastFacts–www.comptia.org/education
FreeQuickStartGuides–www.comptia.org/education
MeMbers only10-WeekGuides–www.comptia.org/education
FreeWhitePapers–www.comptia.org/education
FreeOn-DemandWebinars–www.comptia.org/webinars
rESEArCh & MArkET iNTELLigENCE MeMbers only2ndAnnualHealthcareITMarket:InsightsandOpportunitiesStudy–www.comptia.org/members
MeMbers onlyUnifiedCommunicationsandCollaborationMarketTrends–www.comptia.org/members
MeMbers onlyCloudComputing:PullingBacktheCurtain–www.comptia.org/members
MeMbers onlyManagedITServices/ManagedPrintServices–www.comptia.org/members
MeMbers only8thAnnualGlobalInformationSecurityTrends–www.comptia.org/members
BuSiNESS CrEdENTiALS Pricingforsolutionprovidersisavailableatwww.comptia.org/businesscred
Education catalog Fall 2011 17
www.comptia.org
FOr vENdOrS & diSTriBuTOrS
getting the Most Out of CompTiA Education
CompTIA Vendor and Distributor Members have the opportunity to offer our portfolio of channel education and resources to their partners. Whether you deliver a live course or push out resources from our library of downloadable IT business guides, CompTIA will provide you with promotional tools to spread the word!
This is a great way to educate your existing reseller channel, recruit new partners, and build your own education resources while reducing your training expenses. For information on how to receive these member benefits, that are included in your annual dues, contact Blythe Girnus at (630) 678-8356 or [email protected] or visit www.comptia.org/scheduletraining to complete the request form.
Co-BRaNdEd EduCatioN LaNdiNg PagEs-REquEst YouRs todaY!Choosefromourlibraryofpre-packagedlandingpagesthatincludeFreedownloadableeducationguidesfromthehot
topicslistedbelow.Asabenefitofyourcompany’sCompTIAmembership,yourcompanyreceivesalandingpage,lead
captureformandanumberofpromotionaltoolstohelpyouspreadthewordtoyourpartnersandprospects.Request
yourlandingpagetoday!
hOT TOpiC Co-Branded Education Landing pages •CloudComputing
•HealthcareIT
•ITSecurity
•ManagedServices
•ManagedPrintServices
•UnifiedCommunications
LivE EduCatioN—Book YouR tRaiNiNg CouRsEs todaY!ChANNEL TrAiNiNg COurSES CompTIAVendorandDistributorMemberscanofferlivechanneltrainingcoursesandmodules,Freeofcharge,attheirpartnerconferences
andevents.Theseface-to-faceclassesamounttoasmanyaseighthoursofinstructor-lededucationandmaybeusedasafull-daysessionor
facilitatedinseveralshortermodulesdependingonyoureventormeetingschedulerequirements.
COurSE dELivErABLESParticipatingmemberswhooffertheLiveChannelTrainingCourseswillreceivethefollowingatnocost:
•CompTIA-approvedinstructor
•Workshopmaterials
•Promotionaltoolkit
•CompTIAEducationCreditsforyourchannelpartners
•ListingontheCompTIAEducationCourseLocatorandmastercalendarofevents
dELivErY priCiNgCompTIA Members: Free(includedinyourannualmemberdues)TrainingCoursedeliveryisvaluedat$6,000andincludesaCompTIA-approved
instructor(aswellastheirtravelexpensesandworkshopmaterials),participantworkshopmaterialsandcredittracking,andofficialCompTIA
completioncertificates.*
BOOk YOur ChANNEL TrAiNiNg COurSES TOdAYSimplyfilloutanonlinerequestformatwww.comptia.org/scheduletrainingorcontactBlythe Girnus at (630) 678-8356 or [email protected].
*Certificates of Completion are provided to participants upon completion of all modules of a Channel Training topic. For those members unable to offer a complete full-day workshop of all modules, your partners will receive a partial credit and have the opportunity to complete the training at a future date. All courses are offered once or twice a year at CompTIA conferences and/or our headquarters office in the Chicago area.
Education catalog Fall 2011 18
www.comptia.org
QuiCk STArT SESSiONSCompTIAVendorandDistributorMemberscanofferthese45-60minutepresentations,FREEofcharge,attheirpartnerconferencesandevents.
COurSE dELivErABLESParticipatingmemberswhooffertheQuickStartSessionswillreceivethefollowingatnocost:
•PowerPointpresentation
•CompTIA-approvedinstructor
•QuickStartGuidesforeachsessionattendee
dELivErY priCiNgFreetoCompTIAMembers(includedintheannualmemberdues):IncludesaCompTIA-approvedinstructor(aswellastheirtravelexpenses)andall
coursematerials.
BOOk YOur QuiCk STArT SESSiON TOdAYSimplyfilloutanonlinerequestformatwww.comptia.org/scheduletrainingorcontactBlythe Girnus at (630) 678-8356 or [email protected].
WEBiNArSForinformationonhowtogetinvolvedwithWednesdayWebinarsfromCompTIA,contactBlythe Girnus at (630) 678-8356 or [email protected].
Education catalog Fall 2011 19
www.comptia.org
SOLUTION PROVIDER
VENDOR / DISTRIBUTOR
ASSOCIATE
EDUCATIONCHANNEL EDUCATION
Unlimited access to CompTIA's portfolio of printed and downloadable education resources √ √ √
FREE registration to CompTIA's Live Channel Training Courses √ √ √
FREE registration to CompTIA's Live Quick Start Sessions √ √ √FREE delivery of CompTIA’s Channel Training Courses (valued at $ 6,000) √FREE delivery of live CompTIA Quick Start Sessions √Co-branded education landing page √Promotional tools to help market Live Channel Training Courses √EVENTS
FREE booth at CompTIA Breakaway ($5,000 value) √Participation at the CompTIA Annual Member Meeting √ √ √Unlimited CompTIA Breakaway registration passes for your staff. √ √Unlimited VIP CompTIA Breakaway Invitations for your channel partners √FREE registrations for the CompTIA webinar series √ √ √RESEARCH
Unlimited access to a minimum of 15 new research studies annually √ √ √Unlimited access to the archive bank of CompTIA Research √ √ √Ability to reference research in business plans, reports, presentations and collateral √ √ √Research topics include: Business and Economics, Channel Intelligence, Cloud/SaaS, Emerging Technologies, Green IT, Healthcare IT, IT Security, IT Workforce, Managed IT Services, and SMB Market Research √ √ √
CERTIFICATIONS & BUSINESS CREDENTIALSCERTIFICATIONS
80% discount on first certification voucher purchase** √
15% discount on additional certification voucher purchases** √ √ √BUSINESS CREDENTIALS
Discounts on CompTIA Authorized Service Center business credential vouchers √ √
Discounts on CompTIA MSP Partners Trustmark™ and CompTIA Security Trustmark™ business credential vouchers √ √ √
ADVOCACYParticipation in CompTIA Advocacy initiatives. Ongoing issues include cybersecurity, green IT, healthcare IT, and economic issues √ √ √Learn how Capitol Hill is affecting your business. Sign up for TechVoice Alerts-www.techvoice.org √ √ √
PHILANTHROPYInvolvement in the philanthropic efforts of CompTIA: Go to www.creatingITfutures.org √ √ √
COMMUNITIESParticipate as a thought leader in CompTIA Communities which include: Cloud/SaaS, Healthcare IT, IT Business Growth Professionals, IT Security, IT Services and Support, Managed IT Services, Managed Print Services, Small Business Owners, UK Channel, and Unified Communications*
√ √ √
Access to the online CompTIA Community Network to connect with like-minded people √ √ √
MEMBER RESOURCESUnlimited access to the CompTIA Member Resource Center at www.comptia.org/members √ √ √Unlimited advertisement in the CompTIA Connect5 newsletter—over 40K subscribers √ √ √Listing in the CompTIA Member Directory on the Member Resource Center √ √ √Live CompTIA Welcome Webinar √ √ √Dedicated Member Services Team √ √ √Discounts on business products and professional services including insurance, office supplies, automation, travel, and more √ √ √Logo listed on CompTIA's Member web page—Coming in 2011 √ √ √* Associate members have no voting rights. ** To purchase your discounted vouchers visit the Member Benefits tab of the online Member Resource Center and click on CompTIA Discounts.
CompTiA Membership Benefits
www.comptia.org
©2011CompTIAProperties,LLC,usedunderlicensebyCompTIAMemberServices,LLC.Allrightsreserved.Allmembershipactivitiesand
offeringstomembersofCompTIA,Inc.areoperatedexclusivelybyCompTIAMemberServices,LLC.CompTIAisaregisteredtrademarkof
CompTIAProperties,LLCintheU.S.andinternationally.Otherbrandsandcompanynamesmentionedhereinmaybetrademarksorservice
marksofCompTIAProperties,LLCoroftheirrespectiveowners.Reproductionordisseminationprohibitedwithoutwrittenconsentof
CompTIAProperties,LLC.PrintedintheU.S.November2011709-US-B