Comprehensive Mobile Disaster Recovery Solutions...Aug 22, 2017 · Recovery Solutions Incorporated in 2005 Focused exclusively on disaster recovery solutions for financial institutions

www.recoverysolutions.com

Comprehensive Mobile

Disaster Recovery Solutions

12207 Rhea Drive· Plainfield, IL 60585



Recovery Solutions Incorporated in 2005

Focused exclusively on disaster recovery solutions

for financial institutions across the United States

More than 130 years of combined experience in

the banking industry

Mobile Bank Facilities are strategically located throughout the United States for timely restoration

Recovery Solutions implements state of the art

technology for business restoration


Mobile Facilities

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= Recovery Solutions

Blue = Single Facility

Red = Multiple Facilities

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Recovery Solutions

Facility disaster recovery services

Annual “LiveSite” disaster recovery testing

Modular banks for lease


Experienced in Restoration

Case studies of the various types of disasters:

Geneva, IL – Fire

Babbitt, MN – Fire

Midwestern, IL – Fire

Parkersburg, IA – EF5 Tornado

Cedar Rapids, IA – Flood

Galveston, TX – Hurricane


Fire in Geneva, IL


Interior Ceiling Damage


Files and Documents


Mobile Bank Facility (MBF)


MBF Private Offices


MBF Teller Line


Fire in Babbitt, MN


Satellite & Mobile Bank

Restoration


Mobile Bank Handicap

Ramp & Stairs


Inside a Double Wide Bank


Inside a Double Wide Bank


Midwest, IL


Fire Damage

Looking downstairs to basement Looking at Computer Closet


Delivery & Set of a Single

Wide MBF One Day After

Notification


Parkersburg, IA


Checkpoint


Devastation


Before


After the Tornado


Inside Bank


All That Remains


Finished Bank


Cedar Rapids, IA


Extensive Flood Damage


Open for Business


Galveston, TX


Hurricane Ike Destruction


Lease: Charleston, SC


Drive-Up Ramp


Five Key FFIEC Components

Key FFIEC Component # of References

Alternative Facility 49 times

Technology 73 times

Communications 69 times

Utilities 14 times

Comprehensive Testing 656 times


BOARD OF DIRECTORS

AND

SENIOR MANAGEMENT RESPONSIBILITIES

…perform annual risk assessments

…establish a testing program;

…ensure that training, testing, technology and vendors support “Return To

Operations” (RTO) objectives ;

Review, approve and follow-up on test results at least once annually;

…ensure that sufficient resources and qualified staff are allocated to the

business continuity testing effort.

FFIEC BCP GUIDANCE


FFIEC BCP Guidance

Alternative Facility

APPENDIX G: BUSINESS CONTINUITY PLAN COMPONENTS

Smaller, less complex institutions may contract for a “mobile hot site,” i.e., a trailer outfitted with the necessary computer hardware that is towed to a predetermined location in the event of a disruption and connected to a power source.

Source FFIEC Guidebook Page G 9


Modular Banking Facility

Teller line

Drive-up window

Night depository / Cash

safe

Cash drawers

Bullet resistant glass

Receptionist area

Private office(s)

Restroom(s)

Kitchen area

Power generator

Portable Satellite Communications

Network

Advance Remote

Communications (ARC)


Modular Banking Facility


Inside a Mobile Bank Facility


Single-Wide:

Teller Line


Single-Wide:

Reception Area


Double Wide:

Reception Area


Drive-up Window


Private Office


Private Offices


Restroom Facility


Kitchen


FFIEC BCP Guidance

Utility Support Systems

“….alternate sites should not rely on the same critical infrastructure system that provides utility services such as

electricity, telecommunications, transportation, and water.”

FFIEC BCP Guidebook - Page G 11


Power Generator


Under Counter

Cash Drawers


FFIEC BCP Guidance

Appendix E: Interdependencies

“…remote image capture systems, using a VPN connection, may allow financial institutions to scan daily items and electronically deliver the imaged information to their service provider for processing without having to physically transport the daily work.”

Source - FFIEC Guide Book Page E 7


Branch Image Capture


Teller Printers


FFIEC BCP Guidance

Technology:

“The technology issues that should be addressed in an effective BCP include:

Hardware – mainframe, mid-range, servers, network, end-user;

Software – applications, operating systems, utilities;

Communications (network and telecommunications);

Data files and vital records;

Operations processing equipment; and

Office equipment.”

Source - FFIEC Guide Book Page G 7


Portable File Servers in

Cabinet with VMware


FFIEC BCP Guidance

Communications:

Appendix E: Interdependencies

“Telecommunications - Has the service provider taken appropriate steps to ensure that the recovery site will have adequate telecommunications services (both voice and data).”

FFIEC BCP Guidebook - Page E 8

“Satellite Technology - These links efficiently extend the reach of typical communication systems to distant areas and provide alternative traffic routing in an emergency.”

FFIEC BCP Guidebook - Page B 9


Satellite Communications


Satellite Dish Network

Coverage

Alabama Indiana Nebraska South Carolina

Alaska Iowa Nevada South Dakota

Arizona Kansas New Hampshire Tennessee

Arkansas Kentucky New Jersey Texas

California Louisiana New Mexico Utah

Colorado Maine New York Vermont

Connecticut Maryland North Carolina Virginia

Delaware Massachusetts North Dakota Washington

Florida Michigan Ohio West Virginia

Georgia Minnesota Oklahoma Wisconsin

Hawaii Mississippi Oregon Wyoming

Idaho Missouri Pennsylvania DC, PR, VI etc.

Illinois Montana Rhode Island

Verify Your Coverage in the USA

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-alabama.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Indiana.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Nebraska.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-SouthCarolina.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Alaska.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Iowa.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Nevada.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-SouthDakota.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Arizona.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Kansas.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-NewHampshire.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Tennessee.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Arkansas.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Kentucky.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-NewJersey.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Texas.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-California.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Louisiana.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-NewMexico.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Utah.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Colorado.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Maine.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-NewYork.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Vermont.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Connecticut.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Maryland.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-NorthCarolina.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Virginia.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Delaware.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Massachusetts.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-NorthDakota.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Washington.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Florida.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Michigan.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Ohio.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-WestVirginia.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Georgia.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Minnesota.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Oklahoma.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Wisconsin.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Hawaii.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Mississippi.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Oregon.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Wyoming.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Idaho.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Missouri.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Pennsylvania.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-DCetc.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Illinois.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Montana.html

http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-RhodeIsland.html


Mobile Satellite

Communications


Mobile Operations Center


Portable Satellite

Communications


Control Unit with

VoIP Phone


Satellite GPS Guidance

Encrypted VPN Firewall


Satellite Communications

Router/LAN

VPN FirewallVPN Firewall

Router

Network Operating

Center

Service Bureau, image

capture, Clearing

Agencies, URL web-

sites, email, VoIP,

branch facility and/or

any other end point


VoIP Telephone

Communications


Satellite or ARC

Connection to Brookfield, WI

Recovery Solutions’ satellite or ARC

connections are directly linked into the

Brookfield Service Center

direct link into the bank platforms

and production systems

from anywhere in the U.S.


Advanced Remote

Communications (ARC)

17” W x 9” D x 3 ½” H

The complete ARC package includes a

preconfigured encrypted VPN, 4G

communications device, Gigabyte

switches and cables


Critical Updated Changes

to the FFIEC BCP Mandates


What Is Acceptable?

Full-Interruption/Full-Scale Test

“Full-interruption/full-scale test is the most comprehensive type of test. In a full-scale test, a real-life emergency is simulated as closely as possible. Therefore, comprehensive planning should be a prerequisite to this type of test to ensure that business operations are not negatively affected. The institution implements all critical functions defined with its BCP by processing data and transactions using back-up media at the recovery site.”

FFIEC BCP Guidebook - Page 25

FFIEC BCP GUIDANCE


Regulatory Compliant

Test Example


Actual LiveSite Test

Restore the Bank’s file servers and critical

workstations using industry standard

restoration applications and hardware

within the RS Mobile Bank Test Center

Secure all Bank related sensitive materials

within RS protected test environment



Establish communications with the Banks Host Provider through satellite transmission or ARC device (VPN, SSL, MPLS)

Restore critical file servers, PC workstation applications and data

Bank representatives test daily banking transactions

Perform check imaging application – image, capture and transmit items



Authenticate the check clearing

processes with Clearing Agent (finger

print authentication, token, FOB)

Successfully transmit foreign items to

Clearing Agent

Transmit POD files



Verify remote email access capabilities

Access necessary web-sites needed to resume business

Restore any third party critical applications (i.e., mortgage, lending, deposits, etc.)

Make telephone calls through the RS VoIP (Voice over Internet Protocol) satellite based telephone system


Documenting the Test Results

“To maintain the effectiveness of the BCP, the board and senior

management should ensure that enterprise-wide BCP tests are

conducted at least annually, or more frequently depending

on changes in the operating environment. Formal procedures

should be established for reporting the implementation of the

testing program and test results to the board and senior

management.”

Source FFIEC BCP Guidebook Page 4

FFIEC BCP GUIDANCE


Summary of Services -

Recovery Solutions

Alternative Facility – Multiple sizes available

Technology – Complete LAN equipment / Imaging

Communications – Internet, Core Provider and telecommunications via satellite or ARC devices

Utilities – Diesel generator, restroom, AC/Heat

Comprehensive Testing – Annual LiveSite Test - Restoration of data and critical applications

Documented Results – Complete LiveSite results


Thank You

12207 Rhea Drive· Plainfield, IL 60585
