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Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

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Page 1: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Comprehensive EAM for Electric and Gas Utilities

IBM Maximo Asset Management in the Utilities Industry Briefing

Page 2: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Agenda

Utility Industry Challenges

IBM Maximo in the Utilities

Industry

IBM Maximo Offering for

Multiple Business Units

Page 3: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Aging Assets

Under investment in T&D requires $300B over next 20 years

Average age of generation facilities puts reliability at risk

Page 4: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Aging Workforce

Workforce Strategies Workforce Strategies

– Knowledge Capture

– More Contracted Labor

– Partnerships with Local Colleges

– Engineers and Crafts are Mobile

Page 5: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Aging application portfolio

Develop Assets

NetworkAnalysis/Design

Operate Assets

OutageManagement

SCADA

Metering

Maintain Assets

Customer Information System

ERP System (Finance, HR, Supply Chain)

Capital Projects

Investment Planning

Operate and Maintain Assets

Outage Managemen

t

SCADA

Planning & Scheduling

Plant Digital Control System

Supply Chain/Material Management

HR, Finance

CPM Scheduling

Engineering

Work Management

Asset Managemen

t

Work Force ManagementDocument

Management

Contractor Managemen

t

Operator Rounds

Service Managemen

t

Develop Assets

NetworkAnalysis/Design

ConstructionWork Mgmt.

WorkforceManagement

Operate Assets

OutageManagement

MeterWork Mgmt.

WorkforceManagement

SCADA

Metering

Maintain Assets

MaintenanceWork Mgmt.

WorkforceManagement

Geographic Information System

Customer Information System

Develop Assets

NetworkAnalysis/Design

ConstructionWork Mgmt.

WorkforceManagement

Operate Assets

OutageManagement

MeterWork Mgmt.

WorkforceManagement

SCADA

Metering

Maintain Assets

MaintenanceWork Mgmt.

WorkforceManagement

Geographic Information System

Customer Information System

ERP System (Finance, HR, Supply Chain)Supply Chain/Material Management

HR, Finance

Duplication of Functionality Legacy Code Point to Point Integration

Page 6: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Convergence of Information Technology (IT) and Operational Technology (OT)

The business is depending on IT to meet the challenges of aging assets, aging workforce and aging systems, as well as, increased regulatory compliance, customer reliability expectations and system integrity concerns.

The dependence on IT has created new cultural challenge.

In the past the LOB have purchased OT to meet immediate needs without concern for corporate architecture policy. Now they have multiple silos of solutions.

Regulators are mandating reliability

“Companies that look to the IT department to bring a competitive edge and drive the revenue growth

may find themselves facing an unexpected roadblock: “Their CIO and COO are butting heads”

Information Week, August 1, 2006

“Maximo offers a unified platform to support physical and IT assets in support of increase dependence on IT systems across all LOB.

Page 7: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Extraction

• Geophysical evaluation

• Field development

• Drilling operations

• Crude oil & gas Production

• Gathering & processing

• Mining Coal & Uranium

Generation DistributionRetail

Customer

CommercialCustomer

• Fossil Generation• Hydro Generation• Nuclear Power• Wind Power• Emerging Technology

• High Voltage transmission• Substations• Mobile Inspection

• Work Management• Operations Management• Mobile dispatch

• ARM• CRM

Maximo across LOB

CROSS-FUNCTIONAL & SUPPORT PROCESS AREAS

Engineer & Maintain plants & equipment

Procurement & Logistics

Finance & Accounting

Project Planning & Control

Information Technology

Transmission

Energy & Utilities Value Chain

Page 8: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Extraction

• Field development

• Drilling operations

• Crude oil & gas Production

• Mining Coal & Uranium

Generation DistributionRetail

Customer

CommercialCustomer

• Fossil Generation• Hydro Generation• Nuclear Power• Wind Power

• High Voltage transmission• Substations• Mobile Inspection

• Work Management• Operations Management

Transmission

• 300 + utilities worldwide using MAXIMOGeneration (160), transmission (38), distribution (21),

Gas pipeline & distribution (23), water/wastewater (120)

• 5 of 10 Global 500 Energy Companies

• 7 of 10 Fortune 1000 Energy Companies

• 17 of 30 Fortune 1000 Utilities Companies

Energy & Utilities Value Chain

Page 9: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Duke, NYPA, LCRA, Mirant, Calpine, Dynegy, APS, Entergy Nuclear, Powergen, iPower, Jpower(EPDC), ADWEA, ESKOM, Yalhourn Energy, Columbia Gas, El Paso, Bureau of Reclamation,Sydney Water, LADPW, Clark County

22% of Sales, 300+ Utilities Clients,

Nuclear Generation, Fossil Hydro Generation, Gas & Electric Transmission & Substation, Gas, Water & Electric Distribution, Water & Waste Water Collection & Treatment

Utility

Segments

Key Customers

Key Facts

Constellation “To meet our business

objectives, it is essential that we have a strategic

approach to asset and work management. We selected Maximo as our asset and

work management platform for nuclear and fossil”

Wynne Hayes, CIO Constellation Energy's

Generation Group.

Xcel EnergyWe strive for continuous

improvement in our maintenance processes,

and MAXIMO will be a key enabler for improving

reliability centered maintenance. In addition, having a common system will allow us to deploy best practices throughout the entire generation fleet.

David Wilks, Xcel Energy’s president of the

energy supply

Extraction

• Field development

• Drilling operations

• Crude oil & gas Production

• Mining Coal

Generation DistributionRetail

Customer

CommercialCustomer

• Fossil Generation• Hydro Generation• Nuclear Power• Wind Power

• High Voltage transmission• Substations• Mobile Inspection

• Work Management• Operations Management

Transmission

Southern Company, NiSource, Salt River ProjectNews

Energy & Utilities Value Chain

Page 10: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Adu Dhabi Water & Electricity Abu Dhabi, UAE New South WalesAlstom Network Services Australia & New ZealandArizona Public Service Phoenix, AZAtco Energy Alberta, CanadaBarbados Light & Power BarbadosBIOENERGI Luleå AB Västerås Stads KraftvärmeverkBureau of Rec (US Federal Dams) Denver, COCanjun Electric Power Cooperative Baton Rouge, LAChelan County PUD Wetatchee, WAChilectra SA ChileCINergy Cincinnati, OHCia Energetica de Brasilia Brasil CitiPower Victoria, AustraliaColorado Springs Utilities Colorado Springs, COConnexus Energy Ramsey, MNConsolidated Edison New York, New YorkDaya Bay Nuclear Power ChinaDuke Energy Charlotte, NCDynegy Houston, TXEast Kentucky Power Cooperative Winchester, KTElectranet Adelaide, AustraliaEntergy NE Nuclear Operations White Plains, NYEskom South AfricaGesa Gas & Electricity SpainHydro Quebec Quebec, CanadaHuang Tai Power. ChinaInternational Power UKLA Department of Water & Power Los Angeles, CALakeland Electric & Water Lakeland, FlLouisville Gas & Electric Louisville, KYLower Colorado River Authority Austin, TXJacksonville Electric Authority Jacksonville, FLKeyspan Energy Long Island, NYMirant Atlanta, GAMinnesota Power Duluth, MINew York Power Authority White Plains, NYNational Power Supply Thailand

Origin Energy AustraliaPowerGen Liverpool, UKSalt River Project Phoenix, AZSeabrook Nuclear Power Station Seabrook, NHSouth Carolina Electric & Gas Columbia, SCStadtwerke Chemnitz AG GermanyTata Electric IndiaTenaga Nasional Berhad MalaysiaTexas Utilities Dallas, TXWestern Area Power Admin Denver, COWindsor Utilities Windsor, Ontario, CanadaXcel Energy Denver, COYallourn Energy Victoria, AustraliaYorkshire Electric UK

Keyspan Energy Boston, MAEl Paso El Paso, TXGPU Gasnet AustraliaSPP Solvenia Santos AustraliaSouthern California Gas San Diego, CA

Brisbane Water Queensland, AustraliaCity of Bellevue Bellevue, WACity of Surrey Surrey, B.C. CanadaClark County Water Las Vegas, NVLA County Public Works Los Angeles, CALyonnaise Des Eaux FranceMetro Water District of SoCal San Dimas, CAOrange County Water Utilities Orange County, FLPinellas County Clearwater, FLPhiladelphia Water Philadelphia,PASaur UKSeattle Water Seattle, WASouth East Water UKSydney Water Corporation AustraliaThames Water International UKUnited Water Australia

Clients Around the World

Page 11: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

T&D Clients

Keyspan Energy Colorado Springs Utilities Minnesota Power Connexus Energy Enwin Utilities Barbados Light & Power Arizona Public Service Lakeland Utilities ESKOM ENECO National Grid DTE Energy Scotia Gas Networks Constellation BGE Salt River Project NiSource

Duke Energy New York Power Authority Consolidated Edison Western Area Power

Administration Hydro Quebec TXU Energy Delivery Salt River Project Cinergy El Paso Columbia Gas Transmission Duke Gas Transmission National Grid Michigan Electric

Transmission

Distribution Transmission

Page 12: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Generation Clients

Keyspan Energy Duke Energy Mirant New York Power Authority LCRA Bureau of Reclamation Chelan County Arizona Public Service Yalhourn Energy Calpine Powergen DTE Energy International Power Xcel Energy Texas Genco (NRG)

Energy Nuclear Northeast FPL Nuclear Seabrook Guangdong Nuclear Power

Group TXU Nuclear Dominion Nuclear DTE Energy Fortum Heat & Power Electronuclear BNFL: Chapelcross, Caldor

Hall Constellation Energy Southern Company

Fossil & Hydro Nuclear

Page 13: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

The Company Four-Service Municipal Utility— natural gas, electricity, water and

wastewater distribution and power generation 650,000 combined customers, 500 square mile service area, 1800

employees

The Challenge Industry Restructuring Separates Generation, Transmission & Distribution Increasing customer expectations and regulatory requirements Leverage IT Investments with Key Initiatives Desire to have one system to handle multiple business units

The Solution Developed Corporate IT Strategic Plan with Executive Sponsors Subject-matter experts coordinate usage of technology Standardized on Maximo for Work and Asset Management plus Inventory

and Purchasing with integration to GIS, CAD and CUE.

The Benefits Lower cost of ownership to manage all assets in one system Higher service levels, reduced O&M expense, Increased asset reliability Consistency in design and constructions methods

Colorado Springs Utilities

Page 14: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

The Company Large, Multi-Business Unit Utility Service 3.2 M Customers Nuclear, 9 Fossil Stations, Gas & Electric Distribution Variety of non-regulated businesses including railroad for coal

transportation, biomass, merchant generation

The Challenge Consolidate numerous systems into one set of applications for all

business units. Develop and Implement standard processes for Financial Management,

Human Resources, Supply Chain and Work & Asset Management

The Solution Industry Solutions: Maximo for T&D and Nuclear Power Integrated to SAP Financials and Supply Chain MDSI for Mobile and ESRI for GIS Hub and Spoke Integration Architecture

The Benefits Standardized Processes across the enterprise Numerous benefits including; Higher service levels, reduced O&M

expense, Increased asset reliability $90M annual post implementation benefits

DTE Energy

Page 15: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

The CompanyWholly owned subsidiary of NRG (as of Feb. 2006)One of the largest wholesale electric power generating companies in the

US, 10 Fossil generation plants with a generating capacity of 11,000MW.

The Objective

Implement systems to support operational excellence and future growthImplement new systems (finance, asset management, HR, time entry ) to

support newly formed company after divestiture from Reliant EnergyMove all Texas Genco and NRG plants across the country onto Maximo

The Approach

Develop a “best of breed” implementation team. Texas Genco acted as “System Integrator” for overall program, with the Maximo team acted as “prime” for asset management activities,

Core implementation team moving from plant to plant

The OutcomeLive system in 8 months (work and asset management, inventory,

purchasing) Plants nationwide accessing data center in Princeton for Maximo

Texas Genco (NRG)

Page 16: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

The Company Largest natural gas distributor in the Northeast 2.1M customers and 12,000 employees Outsourced operator of LIPA’s distribution system with 1.2M customer Operates 4000 mw fossil generation on Long Island

The Challenge Deregulation (19 90s) forced Boston Gas (now Keyspan) to cut costs Replace numerous legacy system Improved crew productivity Implement a common platform

The Solution Maximo WAMS (Work & Asset Management System) Later, Maximo rolled out in the generation business Followed by Keyspan implementing Maximo in Electric Distribution

The Benefits Common platform, lower total cost Improved customer satisfaction Improve work productivity

Keyspan Energy

Page 17: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

The Company $20B Global Energy Company operating in US, Europe, LA and Asia Top 10 in US electric power generation- Top tier gas marketer Build and operate 25,000 MWs, regulated and unregulated plant 25,000 employees worldwide

The Challenge Duke needed a standard, scalable platform for Work Management and

Financials across multiple business units Replace legacy mainframe systems with server/web based systems Minimize IT and station support at the plant level

The Solution Maximo/PeopleSoft provides common design for inventory

management, purchasing and accounts payable, while incorporating business unit requirements. 61 Plants implemented

Used by Fossil/Hydro, Electric Transmission, and Gas Pipeline

The Benefits “Best Practices” enforced with standard software footprint Reduced total cost of ownership and support Seamless information sharing across the supply chain from work

management through accounts payable

Duke Energy

Page 18: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

The Company Xcel Energy is the fourth-largest combination electricity and natural

gas energy company in the United States with revenues of $15B Operate 15,000 MWs, regulated fossil,hydro and alternative energy 14,000 employees across 12 states on 69 different sites

The Challenge Xcel Energy is the result of the mergers of three different utilities Replace legacy systems modern XML capable systems Integration with multiple back-end systems Manage culture change among different plants

The Solution Maximo/PeopleSoft/JDEdwards provides seamless interoperability

while incorporating business unit requirements. Maximo offered scalability to server the smallest hydro and largest coal

plants with the same solution – 72 Plants Implemented in 12 months

The Benefits “Best Practices” enforced with standard software at all 69 sites Enabled reliability centered maintenance processes Seamless information sharing across GL, HR , and supply chain 5 years Revenue Enhancements $33.7M Cost Reduction $7.9M

Xcel Energy

Page 19: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

The Company Largest State-owned public power Generates 5245 MWs from 21 Facilities 1400 miles of high voltage transmission Mission: Low cost, “best practice” operations

The Challenge Reduce $150M O&M budget by 10% per year Improve direct utilization of 800 craft Reduce dependence on outside contractors Perform more “life extension” projects with less O&M budget

The Solution MRM – Maintenance Resource Management Program instituted 1995 Maximoi integrated to SAP is used throughout NYPA Allows for Quantitative Management Decisions and Benchmarking Institutionalizes Maintenance Planning and Scheduling

The Benefits O&M Budgets reduced ($90M 2000) with increase backlog Large recurring tasks (e.I, turbine overhaul) completed with less hours Displaced outside contractor work (and cost) with internal resources Worker utilitization improvement to 85% equaled $6.2 saving per year

New York Power Authority

Page 20: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Analyst View: Gartner EAM Magic Quadrant for T&D

21 September 2007© Gartner, Inc.Kristian SteenstrupDan MiklovicD: G00150970

The Magic Quadrant is copyrighted 2007 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Page 21: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Overall Maximo Solution

Page 22: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Single Platform for Multiple Business Units Value Proposition

Using IBM Maximo across the generation fleet supports– Nuclear, hydro, fossil generation– Regulated and non-regulated – Shared maintenance best practices– Right-sizing maintenance inventory – Managing contracted workforce– Optimization in-house workforce– Complete supply chain management

Using IBM Maximo across T&D business units supports– Intelligent grid and Advanced Metering Infrastructure– Water, gas and electric– Work and asset management processes– Transmission and substation maintenance– Distribution work management – Crew management– Compatible Unit Estimating

IBM Maximo supports IT assets, facilities, vehicle fleet ops, rail and telecom

Page 23: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

System Consolidation

Many business systems have already been combined

While some systems consolidated, Asset, IT and Service Management systems continue to be fragmented

Asset Management

Power Generation Asset Management

IT Asset Management

Transmission

Facilities Management

Distribution Work Management

Page 24: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

System Consolidation

Consolidation of Asset and Service Management

Strategic alignment of systems focused on assets and service

Benefits of “suite”–Reduced Cost of Ownership

–Lower Risk

Companies often have many “rogue” application with can be absorbed

Page 25: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Maximo Enterprise Suite: Asset and Service Management

Addresses business challenges of Operations and IT

Powerful Business Process Management

Consolidates point solutions for Asset and Service Management into a Rational Suite

Next generation J2EE Technology Platform

Page 26: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Systems Integration

ENTERPRISE

MANAGEMENT

CustomerInformation

System

Financial Management

Human ResourceManagement

Business Intelligence& KPIs

Unitization &Reporting

OPERATIONALSYSTEMS

Mobile Dispatch

GIS

Outage Management

SCADA/DCS

DocumentManagement

Data Historian

Condition Monitoring

Page 27: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Industry Solutions

Providing deep functionality for differentiated markets.

IBM Maximo for Pharmaceutical

IBM Maximo for Oil & Gas

IBM Maximo for Nuclear Power

IBM Maximo for Utilities

IBM Maximo for Transportation

Page 28: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Product Expansion Model

Customer Configuration

Industry Solutions

Maximo

Standard Functions

Web-Architecture

SOA Integration

Transportation

Nuclear Power

Oil & Gas

Pharmaceuticals

Utilities

• IBM Maximo Asset Management as the foundation for product offerings• Industry Solutions built on top of the Maximo platform• Customer Specific Configuration built on top of Industry Solutions• Industry Solution Partners positioned as part of Total Solution

Page 29: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

The IBM Maximo Approach to Product Development“In Partnership with Clients”

CHARTER/OBJECTIVE

EXTERNAL MEMBERS

Set DirectionBy Invitation C-Level

INTERNAL Maximo

GROUP TYPE

Advisory Council

Special Interest

User Groups

DevelopmentPartners

Subject Matter

Experts

Users

P&TServices

Industry Mktg

Industry Mktg Sales

Services

ExecutiveCommittee &Industry Mktg

Exchange of Best Practice

Develop RequirementBy Invitation

Maximo World

UsersC-Level

AllPromote Brand Exchange

RUN BY

Maximo Industry Marketing

Customers Users

Maximo Products & Technology

MaximoMarketing

Page 30: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Utilities Advisory Council

Presentations by Industry Experts

Council Members

Page 31: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

T&D Roadmap

GIS – Maximo Spatial Embed Map in Key Apps Link GIS Feature to Mx Entity Expose GIS controls via MBOs Support Point, and LinearGraphical Crew AssignmentAutomate Work Order ClosingWO CUE Est. ReferenceOverhead Costs in WOCrew Type & Crew ManagementCrews – Assignment ManagerCrews – Work Order PlanningCrews – Labor ReportingCombine T&D Admin

MEA: Graphical Design, MWFM, CPR (Fixed Asset)

Maximo Project Manager for Crews

Compatible Unit EstimatingCompatible Unit LibraryCompatible Unit Admin

Maximo T&D R2

Delivery Date: 2007 Delivery Date: TBD

Service Appointment SchedulingDispatching ApplicationScheduling Route OptimizationSchedule ConfigurationExtend Mobile - Field CompletionService Address: Locations, AssetsWork Orders & Service RequestService CentersGIS – Crew, Person, Routes, PM,GIS - MobileCUE Hierarchy Navigation TreeMEA CIS, OMSGIS – Maximo Spatial Embed Map in Key Apps Link GIS Feature to Mx Entity Expose GIS controls thru MBOs Support Point, Linear, AreaGraphical Crew AssignmentAutomate Work Order ClosingOverhead Costs in WOCrew Type & Crew ManagementCrews – Assignment ManagerCrews – Work Order PlanningCrews – Labor ReportingCombine T&D Admin

MEA: Graphical Design, MWFM, CPR (Fixed Asset)

Maximo Project Manager for CrewsCompatible Unit EstimatingCompatible Unit Library & Admin.

Maximo T&D R3

Crew Type & Crew ManagementCrews – Assignment ManagerCrews – Work Order PlanningCrews – Labor ReportingCombine T&D Admin

P1 – May 2006

MEA: Graphical Design, Mobile Work Force Management,CPR (Fixed Asset)PM - June 06Maximo Project Mgr for CrewsCompatible Unit Estimating Compatible Unit LibraryCompatible Unit Admin

Delivered: December, 2005P1 May 06 – PM June 06

MaximoT&D R1

Subject to change as requiredDelivery Date: TBD

WO Crediting & Unit ReportingConfigurable PM TriggersCapacity PlanningScheduling – Task DependenciesExtend Schedule ConfigurationService Appointment SchedulingDispatching ApplicationScheduling Route OptimizationSchedule ConfigurationExtend Mobile - Field CompletionService Address: Locations, Assets,Work Orders & TicketsService CentersGIS – Crew, Person, Routes, PMGIS MobileCUE Hierarchy Navigation TreeMEA CIS, OMSGIS – Maximo Spatial Embed Map in Key Apps Link GIS Feature to Mx Entity Expose GIS controls thru MBOs Support Point, Linear, AreaGraphical Crew AssignmentAutomate Work Order ClosingOverhead Costs in WOCrew Type & Crew ManagementCrews – Assignment ManagerCrews – Work Order PlanningCrews – Labor ReportingCombine T&D Admin

MEA: Graphical Design, MWFM, CPR (Fixed Asset)

Maximo Project Manager for CrewsCompatible Unit EstimatingCompatible Unit Library & Admin

Maximo T&D R4

Page 32: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

T&D SM Rev 4 8-15-06

T&D Solution Map

Design Requests

Designs & Estimates

DesignStandards

Asset History

AssetCondition

AssetPerformance

Maintenance Rules

MaintenancePrograms

Work Status

Project Work Orders

ExistingFacilities

InstalledFacilities

Real-Time Network Data

Real-Time Network Configuration

Network Model

As-Designed Network Model

AssetAttributes

AssetLocation

Work Details

Schedule

Asset Details

Asset Details

RoutineWork

Work Completion

DispatchDispatchManagementManagement

AssetAssetInvestmentInvestmentPlanningPlanning

RCMRCMAnalysisAnalysis

Asset Asset DatabaseDatabase

WorkWorkGenerationGeneration

WorkWorkManagementManagement

ScheduleScheduleOptimizationOptimization

GeographicGeographicInformationInformation

SystemSystemEMS /EMS /

SCADASCADA

Outage Outage ManagementManagement

SwitchSwitchSchedulingScheduling

LoadLoadForecastingForecasting

ConstructionConstructionStandardsStandards

Network Events

Asset Management

Work Management

Network Operations

CU CU EstimationEstimation

Operations Work

Real-TimeNetwork Data

Condition AssessmentStorm RestorationLine Inspections

Load Forecasts

Engineering

PurchasingPurchasing FinancialFinancialManagementManagement

Human Human ResourcesResources

Corporate Systems

Customer Service

Customer Customer InformationInformation

SystemSystem

Voice Voice ResponseResponse

Financial Financial ProjectProject

ManagementManagement

Field Work

MXESMXESMobileMobile

Field DataField DataCollectionCollection

DesignDesign

InventoryInventory

Labor Skills & Certifications

CPMCPMSchedulingScheduling

Data Data HistorianHistorian

MeterMeterReadingReading

DocumentDocumentManagementManagement

Service LevelService LevelAgreementAgreement

Service Management

ServiceServiceRequestsRequests

ContractContractManagementManagement

OnlineOnlineCommerceCommerce

Service Service CatalogCatalog

BillingBilling

MobileMobileGISGIS

MobileMobileDesignDesign

To EngineerDesign

From MobileDesign

Supply Chain

SwitchingRequests

SwitchingRoutines

FixedFixedAssetsAssets

Maximo PartnerPartner 33rdrd Party

Page 33: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Key Capabilities of IBM Maximo for Utilities

Work & Asset Management –Job Plans – Labor, Tools, Material

–Compatible Unit Estimating

–PM, CBM

–History

–Failure analysis

Material Management Procurement Management Contract Management Service Management

–SLA

–Escalation

–Notification

IT Service Management

Support additional work related applications – examples:

–Leak management

–Street light management

–Permits and Paving

Mobile – Inspection, Inventory Crew Management

–Skills Level

–Qualification/Certification

–Tools & Equipment

Design tools interoperation Mobile Dispatch

Page 34: Comprehensive EAM for Electric and Gas Utilities IBM Maximo Asset Management in the Utilities Industry Briefing

Summary

System Consolidation

IT – OT Convergence

SOA Architecture

Common Platform across LOB

Leadership Position per

Research Analysts