Comply at Work

safety snippets&

business bytes

February 2014

Tel 01204 772977 or 07792 400 503

Great Start to 2014 - Part II P3

Training Courses P4

Emergency First Aid Course P5

Enforcement P6

Construction P7

Comply at Work P8

How To Win That Deal P9

P2 | Safety Snippets Tel 01204 77 29 77 mobile 07792 400 503

Comply at Work

Great start to 2014 (Part II) !

Safety Snippets | P3 e-mail info@complyatwork.co.uk www.complyatwork.co.uk

Our Director, Sue Scott has just been accepted onto the OSHCR Consultants’ Register. http://www.oshcr.org/

The aim of the register is to help businesses find advice on managing their general health and safety risks. The register is only open to those health and safety consultants who have met certain standards within their professional bodies.

P4 | Safety Snippets Tel 01204 77 29 77 mobile 07792 400 503

Safety

Snippets

Fire Warden Training

Wednesday 26 February Half day Fire Warden Course

£65 + VATIncluding templates and Certificate of Attendance

Short Awareness Courses:

‘Pix n Mix’

Friday 7 March

Manual Handling Awareness

1 pm

Asbestos Awareness (with free resources disc)

2.45 pm

Certificates of Attendance issued Costs dependent on numbers -

competitive rates

CoSHH

(Control of Substances Hazardous to Health)

Wed 12 March 4pmFREE twilight seminar with Dr Roger Bentley on CoSHH

(Control of Substances Hazardous to Health) and how to develop CoSHH assessments

Construction (Design & Management)

Monday 31st March

Regs Training (CDM) OUTLINE OF THE SESSION:

Overview of CDM Regs:Duties of Clients, Designers, CDM- co-ordinator,

Principal Contractors and ContractorsSite Health and Safety

Competence and trainingWorker engagement and communication

Half day course with handouts and templates and Certificate of

attendance: £90.00 + VAT

Food Safety Level 2Date TBC

UPCOMING TRAINING

Due to demand and positive feedback following our last session we plan to run another FREE taster session on Personal Resilience in the next few weeks.

Don’t miss out as places are strictly limited. Register your interest now!

Safety Snippets | P5 e-mail info@complyatwork.co.uk www.complyatwork.co.uk

Comply at Work

One day emergency first aid course

Wed 2 April 2014

Emergency First Aid £85 + VATIncluding, Certification, Exam fees, Manual and ID card

CIEH Level 2 Award in Health and Safety

Accredited with Certificate, book and all materials

April Date TBC places are limited so register your interest early!

Please let us know if you have any dietary,

access or learning requirements

P6 | Safety Snippets Tel 01204 77 29 77 mobile 07792 400 503

Safety

Snippets

ENFORCEMENT

Beware the local authority inspectorBE PREPARED. For some time the HSE has been publicising the fact that its inspectors are adopting a more pragmatic and practical approach to enforcement. It wants them to focus on significant hazards which are likely to cause real harm to employees and others. So, as the HSE directs the local authorities’ enforcement priorities, surely you can expect the same approach from them?

APPARENTLY NOT. Over the last few months subscribers who operate in low-risk sectors, such as hotels and restaurants, have shared their experiences with us. So what did we find out? Local authority inspectors are identifying the significant risks, as they should, but they’re also demanding that businesses deal with trivial hazards. To make matters worse, they’re classifying these issues as legal breaches which must be urgently addressed. So it appears that the training from the HSE on modern enforcement priorities has fallen on deaf ears.

WHAT TO EXPECT. Housekeeping issues feature prominently in the reports. For example, one inspector stated that dirty windows constituted a legal breach which must be rectified.

TIP 1. Inspectors’ reports are split into two sections. Any issues listed in “Section A, legal requirements” must be dealt with - if you ignore them, you run the risk of enforcement action. Any issues listed in “Section B, recommendations” aren’t mandatory and don’t have to be acted upon.

TIP 2. As most local authority inspections are planned, use the opportunity to focus on housekeeping matters. To keep an inspector at bay, ensure that your premises are clean and tidy, items are stored safely and that there are no significant trip hazards present. Why not get in touch for our FREE checklist to assist your business?

“Be sensible, reasonable and pragmatic”; this is how local authority inspectors should be dealing with

businesses. But are they toeing the line?

REMEMBER: Local authority inspectors are ignoring the HSE’s push to focus on significant risks only and instead are picking up on trivial housekeeping matters. Before a visit, address these by concentrating on storage and trip hazards.

SLIPS, TRIPS AND FALLSQ&A - Must we stop putting salt down?

Q. We’ve heard that new environmental legislation prevents us from using rock salt to melt snow and ice on paths. Is this really the case, and if so what should we use instead?

A. No, this isn’t true. Rock salt is classified as non-toxic and can be used without restriction. In fact, it’s perfect for the job.

Any rumours that imply you can’t use rock salt to melt snow and ice are false. Rock salt is classified as non-toxic and can be used without restriction.

Source: Indicator

e-mail info@complyatwork.co.uk www.complyatwork.co.uk

Comply at Work

Safety Snippets | P7

CONSTRUCTION

Small construction projects are targetsBLITZ. At the end of November HSE inspectors visited 107 small construction sites across London. These inspections represent a change in emphasis for the HSE which usually concentrates its efforts on large construction sites. Last autumn the focus was on relatively small-scale domestic basement and refurbishment projects.

FINDINGS. Enforcement action was taken at 36 sites, where 41 prohibition and 21 improvement notices were served. A large number of the prohibition notices were for failing to manage the risks associated with work at height. The improvement notices were most commonly issued because the contractor had failed to provide adequate welfare facilities.

WARNING. Our contact at the HSE has indicated that this enforcement pattern is set to continue in 2014. Small and medium-sized refurbishment projects, in both commercial and domestic premises, are going to be in the spotlight. The primary focus is on the contractor, but as a possible Client you need to put some effort into appointing a competent builder, otherwise you could fall foul of the law.

In November the HSE hit 107 small refurbishment sites in London. Its inspectors took enforcement action at 36 of them. As small projects will be a top priority

in 2014, check that any contractor you employ is competent and insured.

TIP. If you’re planning construction work, use our FREE questionnaire to assess the competence of those you employ. Also, make sure that your contractor is adequately insured.

Why not contact us for our FREE sample Contractor Appraisal Questionnaire you

can use in your business?

P8 | Business Bytes Tel 01204 77 29 77 mobile 07792 400 503

Business

Bytes

Comply at Work has competent associates on board competent to deal with any Environmental queries you may have.

Comply at Work has also subscribed to an Environment support service which we can share with our retained clients, offering even greater value for money. We will also start to include more Environmental Bulletins and Briefings in our update service.

This will stand you in good stead as the marketplace and tendering process is increasing its demand for a greater understanding of environmental issues in all our business operations.

Comply at Work

Business Bytes | P9 e-mail info@complyatwork.co.uk www.complyatwork.co.uk

Comply at Work

Word-of-mouth is often the most effective way to convince someone to choose you. After all, once someone they trust has positively recommended you to them, it helps them decide in your favour.

Unfortunately, recommendations like this rarely happen unless you do initiate it. So, here’s how to trigger more recommendations.

#1 Know who you want to be recommended to

I once asked a chiropractor who he wanted me to recommend him to. He said ‘anyone with a spine”.

How helpful. I know thousands of people with a spine. But I didn’t know where to start. So I didn’t start.

So be crystal clear who you want to be recommended to – for example ‘I want to speak to the Sales Director of X Plc”. This makes it easier for your referrer to start.

#2 Know why it’s in your target’s interest to see you

“Please can you refer me?” sounds like you want the referrer to do something that’s only in your interest.

“Please can you refer me to the Sales Director of X Plc. I can help her win easy business, by showing her new routes to market that her competitors aren’t aware of” makes it easier to refer you. The referrer knows that he is helping his contact, which in turn makes him look good to her.

#3 Identify who knows your target

Once you know who you want to speak to (#1) and how they’ll benefit by seeing you (#2), work backwards to identify who knows her best. This will be your referrer.

Ideally, this referrer will have two attributes – power and desire. In other words, they can help you (they have influence over your target), and they want to (they trust you).

#4 Ask the referrer to refer you

Script and practise what you’ll say to the referrer, so you get it right when it matters.

If they have both power and desire, it might be as simple as “Please can you help me? I’d love an introduction to X”.

If they have power only, be clear on the benefits to them and the target of the referral.

If they have desire only, ask their advice, and/or for an introduction into someone who does have the power to influence your target.

How To Win That DealTo be chosen to work on a high-profile project?

To get in front of a decision maker? To secure a meeting with a target customer? 

These four steps work… and quickly

I’ve taught these steps hundreds of times. And they’ve worked well and quickly each time. For example, one group of bankers got 30 referrals in 30 minutes. I’ve helped countless coachees get “chosen” to work on high-profile projects, be promoted, get new jobs, win sales, expand their network and so on. And all by using these four steps…

What will be your biggest benefit of mastering them?

Source: Andy Bounds

Action Point

Identify a situation where you want someone you barely know to choose you. Run through the four steps, to find someone who can recommend you to them. It won’t take you long. And everyone will be glad you di. Lets’ feel the love this February!

Some of the projects we have been involved with this month are:

● Monoroof Ltd, based in Horwich has become re-accredited with the SMAS scheme working closely with Comply at Work.

● With our assistance, Contract Blinds has achieved CHAS accreditation and is seeking elevation to a CAT 1 supplier with BAM

● Conservation Contracts North West, one of our longstanding retained clients has once again achieved CHAs accreditation with our support.

● Alan Davis & Associates, Ltd has achieved Safe- Contractor accreditation again for yet another year, with our continued support as required.

If you are one of our Clients and have won a tender or accreditation with our support or assistance, or completed some valuable training, please let us know!

Comply at Work

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ALFA JOINERY LTD

COMMERCIAL AND DOMESTIC

QUALITY SERVICE AT A COMPETITIVE PRICE

CONTACT RICK SCOTT ON

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