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Leadership | Innovation | Quality Competency-Based Performance Management Training Refresher Module: SMART Goals

Competency-Based Performance Management

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Competency-Based Performance Management. Training Refresher Module: SMART Goals. What are…. Well written goals?. What are SMART goals?. S = Specific Single result that is precise and observable M = Measurable Do we have the means to know when it has been achieved? A = Achievable - PowerPoint PPT Presentation

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Competency-Based Performance ManagementTraining Refresher Module:SMART Goals

Leadership | Innovation | Quality1What are..2Well written goals?

Leadership | Innovation | QualityPause to discuss in groups or full group, document answers of overall group on flip charts, then proceed to next slide to summarize (introduce SMART terminology?)

2What are SMART goals?3S = SpecificSingle result that is precise and observableM = MeasurableDo we have the means to know when it has been achieved?A = AchievableRealistic and attainable; appropriate level of challengeR = RelevantDirectly related to responsibilities within the employees controlT = Time-BasedIs the timeline for achieving it specified?

Leadership | Innovation | QualityWhy SMART goals?4Purpose of SMART goals are

To avoid confusionTo avoid misdirected effortTo have confidence that we are doing a good jobTo feel secure in our relationship with our managerTo be accountable

.as well as

Provide enough detail so that there is no indecision as to what exactly you should be doing when the time comes to do it

Leadership | Innovation | QualityExamples5SMARTFinish the XXXXX project and submit the report to my manager by November 15Complete two of the courses for my XXXXX certificate, with a grade of at least 70%, by May 1Reduce response times for XXXXX by XX% by the end of the yearNegotiate with XXXXX to get our prices reduced by at least XX% by June 1Not SMARTComplete and submit XXXXX projectLearn more about XXXXXImprove response time for XXXXXReduce vendor expenses

Leadership | Innovation | QualityChecklistSMART GOALS Your goalSSpecificSingle result that is precise and observable MMeasurableDo we have the means know when it has been achieved?AAchievableRealistic and attainable; appropriate level of challengeRRelevantDirectly related to responsibilities within the employees controlTTime-BasedIs the timeline for achieving it specified?

6Leadership | Innovation | Quality6How to develop SMART goal writing skills7Take the time, go letter by letterUse the one-pager as a memory-joggerTest with a peerThink of likely scenarios and test measures

Leadership | Innovation | QualityPoint out the one pager on constructive feedback for them to use as they do this exercise (and keep as a reference)

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