Competencies

Communication - ensures that communications channels are open and that information and ideas are flowing in all appropriate directions; listens, asks for and uses input; shares information appropriately and openly; is accessible and receptive to both good and bad news.

Accountability - Holds self and others accountable for keeping commitments and delivering the best possible performance; attention to detail; gets involved and leads others through resolution; assumes responsibility and follows up personally.

Teamwork - works in concert with others toward shared goals, exhibits cooperativeness; participates in and supports effective conflict resolution; collaborates cross-functionally; builds and leads teams effectively; puts needs of organization over personal needs.

Excellence Orientation - Strives to be the best that one can be and maximizes one's own potential in helping Citrix Online succeed; exhibits resilience; persistence, tenacity and a continuous improvement mindset; is goal oriented with very high standards for quality of work; strong results orientation; helps others keep things on track.

Authenticity - shows a genuine, accessible and caring side that builds trust, mutual support and credibility; listens, exhibits humility and gauges approachability of others; maintains composure; is able to be respectful and straightforward with others; develops trusting relationships; highly ethical with commitment to deeply held values; takes full responsibility for self.

Innovation - participates in and supports an environment that is conducive to innovation and new ways of doing things; exhibits curiosity and open mindedness, willingness to take risks; suggests new ideas in response to and in anticipation of business needs.

Strategic Thinking - Demonstrates a broader departmental perspective and ability to consider all relevant information when making decisions; gathers complete information; makes decisions based on facts, judgment, analytical and deductive reasoning; identifies key issues and understands their impact in a broader context.

Relays the Vision - Models behavior consistent with Sr. Management's vision to show others how they can best help the organization to get there; exhibits clarity and focus; uses persuasion and influence to connect others.

Builds Talent - Attracts, develops and retains talented people who are most capable of driving Citrix Online's success; accurately assesses and coaches promising individuals; gives honest feedback; acts as a mentor and empowers others.

Inspires others - Demonstrates pride, enthusiasm and passion, which are motivating to others; celebrates success and gives credit to others; exhibits optimism and vigor.