COMPASS – Building Support for an Integrated Community Karen Stanton Director of Information Services Stan Smith Assistant Director of Information Services

COMPASS – Building Support for an Integrated

CommunityKaren Stanton

Director of Information ServicesStan Smith

Assistant Director of Information Services

Key Goal

‘To build an online community which enables all members of that community to access all our electronic research, teaching and learning resources and our administrative services.’

COMPASS Portal Plan 2001

UNottingham communities

Applicant

Student

Alumni

STAFF

InfrastructureSecure Network (wired and wireless), Email, File Store, Print Services

e-Nottingham


Universityregulations,

forms, events, CMS

e-Nottingham

SaturnCourse, Modules,

Students

AgressoFinancials &

Logistics

ResourceLinkPersonnel &

Payroll

AgressoResearch Project

post-award processing



forms, events, CMS

e-Nottingham


Students

AgressoFinancials &

Logistics


Payroll



Business Intelligence Regular and ad-hoc reporting/queries



forms, events, CMS

e-Nottingham


Students

AgressoFinancials &

Logistics


Payroll




Research Management System

Pre & post award processing, EDS, workflow



forms, events, CMS

e-Nottingham


Students

AgressoFinancials &

Logistics


Payroll



Student/Academic PortalLearning materials, VLEs,ePARs,

online resources, collaboration tools






forms, events, CMS

e-Nottingham


Students

AgressoFinancials &

Logistics


Payroll








Staff PortalRole based (Academic, Administrator, Researcher)



forms, events, CMS

e-Nottingham


Students

AgressoFinancials &

Logistics


Payroll








Alumni Portal




forms, events, CMS

e-Nottingham


Students

AgressoFinancials &

Logistics


Payroll








Enquiries/

Applicant Portal

Alumni Portal



Nottingham & WWW Resources

Learning materials, online resources

Nottingham & WWW Resources


forms, events, CMS

e-Nottingham


Students

AgressoFinancials &

Logistics


Payroll








Enquiries/

Applicant Portal

Alumni Portal


Student Portal

VLEs

StudentSocial

StudentSupport

StudentSystems

N

EW

S

Building an e-Knowledge vision

• Substantial investment in IT infrastructure, academic and administrative support systems

• Development of an e-learning strategy• Development of an e-business strategy• Customer-driven approach to

development

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Nottingham

Derby

Loughborough

Leicester

Lincoln

Boston

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Derby

Loughborough

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Boston


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Derby

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School ofSchool ofNursingNursing

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Nottingham

Derby

Loughborough

Leicester

Lincoln

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Nottingham

Derby

Loughborough

Leicester

Lincoln

Boston






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Nottingham

Derby

Loughborough

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Lincoln

Boston






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School ofSchool ofNursingNursing University of

Nottingham in Malaysia (UNiM)

Nottingham – a community of communities

• Students (FT/PT)


• Students (FT/PT)• Distance Learning + Universitas 21

global partners


• Students (FT/PT)• Distance Learning + Universitas 21

global partners• Staff (Academic/Admin)


• Students (FT/PT)• Distance Learners + Universitas 21

global partners• Staff (Academic/Admin)• Alumni


• Many different locations


• Staff and students working at different times of the day


• Varied roles


Examples:–Researcher sharing results/ideas

with colleague in Hong Kong–Student participating in an online

seminar–Nurse working on coursework at

10.00pm in Boston Spa

Disparate Systems/Data/Resources

Sound infrastructure BUT disparate systems/data/resources


• Student admin system


• Student admin systemStudent admin system• Online learning/VLEs


• Student admin systemStudent admin system• Online learning/VLEsOnline learning/VLEs• Nottingham/WWW online resources


• Student admin systemStudent admin system• Online learning/VLEsOnline learning/VLEs• Nottingham/WWW online resourcesNottingham/WWW online resources• Library catalogues


• Student admin systemStudent admin system• Online learning/VLEsOnline learning/VLEs• Nottingham/WWW online resourcesNottingham/WWW online resources• Library cataloguesLibrary catalogues

• Electronic Personal and Academic Record

Multi layered support - student

For example

• Personal–Personal tutors

Dept/School/University support–Peer support/Student Union

services

Multi layered support - student

For example

• Study–WWW information, FAQs–Training materials, CAL–Helplines

Strategy – empower the community

• Integration (people, technology, data,information, support)


• Integration (people, technology, data,information, support)

• Personalised access to shared services and resources


• Integration (people, technology, data, information, support)

• Personalised access to shared services and resources

• Recognise that staff and students are members of many ‘communities’ and require to interact with them


• Integration (people, technology, data/information, support)

• Personalised access to services and resources

• Recognise that staff and students are members of many ‘communities’ and require to interact with them

• Sense of identity and shared goals

Strategy - empower the community

• Provide for flexibility and choice through the technology

Choice of technology

• uPortal–Provides flexibility –Brings some of the benefits of a

packaged solution (framework)–Growing University community

adopting the software–Developed by JA SIG + IBS

uPortal Sites

North American JA SIG + Interactive Business Solutions (IBS):

• University of British Columbia, Vancouver • Harvard University • Princeton University• University of Delaware• University of Hawaii• The State University of New Jersey• Syracuse University• University of California, Irvine• University of New Mexico• Columbia University• Yale University

How and What?

• Internal project team• COMPASS Steering Group• Range of stakeholders

Lessons Learned

• Manage expectations• Scope the project carefully• Scale the project carefully

DemoDemo

Questions?Questions?

Documents

COMPASS – Building Support for an Integrated Community Karen Stanton Director of Information Services Stan Smith Assistant Director of Information Services