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Compaq and Microsoft:
Delivering the Business Benefits of an Intranet Portal
The Portal Market Emerging but growing
– US$ 2 billion WW market by 2004 [Merrill Lynch]– 76% of F500 will implement portal within 2 years
[Delphi Group]– #2 CIO Priority [InformationWeek]– Fragmented market expected to consolidate to 2-3
players by 2004 [Meta Group] Organizations are targeting employees first
[Meta Group] – 78% employees– 53% customers– 32% suppliers
Multiple portals within an enterprise Strong role of business decision-makers
Business Requirements are driving the need for Workgroup & Enterprise Portals
Employees need to share and collaborate with others to make the best decisions and take appropriate action
To be competitive, a business requires fast access to relevant facts
A portal can provide an aggregated view of business information, including data from back-end ERP systems
Companies need to leverage their information assets to effectively flow ideas & “lessons learned” across functional areas
Challenges facing organizations today
Difficult to locate information– Internet– Intranets– File share
Hard to organize information Complex to publish and maintain information Requirements unique to each organizational unit
– Workgroup – Corporate portal
– Local disk drives– Exchange– Lotus Notes
Workgroup Scenario
Requirements:– Create and share documents– Access information from multiple sources– Publish content to the outside– Find external information– Manage easily
DocumentDocumentLibraryLibrary
DocumentDocumentLibraryLibrary
FileFileSharesShares
FileFileSharesShares
TrackingTrackingDatabaseDatabaseTrackingTrackingDatabaseDatabase
TeamTeamWeb SiteWeb Site
TeamTeamWeb SiteWeb Site
PartnerPartnerWeb SiteWeb SitePartnerPartner
Web SiteWeb Site
CompetitorCompetitorWeb SiteWeb Site
CompetitorCompetitorWeb SiteWeb SiteWorkgroupWorkgroup
Corporate Portal Scenario
Requirements:– Aggregate multiple
teams– Access LOB applications– Search/Browse– Publish news,
announcements– Enable professional
“librarians”
Legal DepartmentDocument Library
EngineeringTeam CAD Server
Internet NewsAnd Reports
DiscussionsPublic Folders
CorporateWeb Site
Microsoft SharePoint Portal Server
The flexible portal solution that lets you find, share and publish information easily – Simple, intuitive access to business information for
better decision making– Integrated document management to increase
portal productivity– Easy and effective way to build and customize
intranet portals to meet unique business needs
CustomizableCustomizableHome PageHome Page
SharePointPortal Server
Digital Dashboard FrameworkDigital Dashboard Framework
RichRichSearchSearch
CategoryCategoryBrowsingBrowsing
SubscriptionsSubscriptions
Web-basedWeb-basedDMDM
Role of SharePoint Portal Server
TeamWebSites
FileServers
InternalApps
Exchange& Notes
3rd-PartyLOB Apps
InternetServices
NewsFeeds
BISystems
Checklist for deploying a SharePoint Intranet Portal
1. Define the Business Issues 2. Understand requirements for
resources and expertise 3. Analyze existing systems,
integration & uptime requirements 4. Investigate complementary software 5. Time to deploy your Intranet Portal!
Does your Workgroup or Company need an Intranet Portal?
How is information shared around your company?– What obstacles are there to sharing information?
Is relevant information easy for users to find and access?
– Workgroup access?– Cross organizational access?
How quickly is new information available to those who might need it?
– Are they automatically notified regarding new information in their areas of interest?
How do you develop content today?– What are your content development tools?
What processes are there for content review and approval?
Define the Business Issues
Search & Organization
– One-step access to business-critical information – Stay current on documents, content and topics– Find the best information fast– Rapidly deploy a rich customizable portal
Document Management
– Easily manage documents where you create them– Simple creation, review and publishing– Profile documents for better discovery– Rich views highlight business critical data
CollaborationPlatform
– Develop or extend workgroup (workflow) collaboration– Provide mobile user access– Integration with LOB applications– Flexible deployment using standard interface & tools
….most fall into these three categories:
LOB Integration Requirements?LOB Integration Requirements? Out-of-the-Box CustomizableDashboard &
Web Parts
Deep OfficeIntegration withDocument Management and Publising
External Document Repositories
Microsoft Standard:- Other SharePoint Servers- File Shares / MSX Public Folders
Industry Standard:- Web sites- Notes Databases
Custom / Project Specific:- such as LinkWorks / Expeditor
Local SharePoint Repository
- Non-published (draft) items - Published (approved) items
ERP/CRM Systems
. . .
3rd-Party Services
LOB specificNews. . .
SharePoint Server
Information Aggregation & OrganizationCollaboration & Document Management
SharePoint Server
Information Aggregation & OrganizationCollaboration & Document Management
2. Understand requirements for 2. Understand requirements for resources and expertiseresources and expertise Custom, semi-custom or “out-of-box”? In-house resources/experts or outsource? Implementation timeline? LOB integration requirements? Mobile access?
Whatever your access, integration, timeline or resource requirements, Compaq Global Services can complement your existing resources.
Customization Requirements? SharePoint is highly extensible:
Search any store, any format– Web servers, file servers, Exchange public
folders, Notes Databases Build any search front-end
– Full-text query extensions Customizable SharePoint Portal
– Digital Dashboard and Web Parts available to customize user experience
Automate Document Management– Flexible Content Migration from any source
with automatic profiling capabilities– Incorporate business processes around
documents
2. Understand requirements for 2. Understand requirements for resources and expertiseresources and expertise
Custom, semi-custom or “out-of-box”?– “Nucleus Research found that SharePoint
Portal customers will gain benefits in sharing and reuse of information, but investments in connecting data sources to SharePoint Portal and categorizing information are needed to achieve success.”
Resource & Expertise Requirements?
Compaq Global Services offers consulting and design services for a custom solution:
Interface design to comply with corporate style Information architecture to structure content
based on workgroup/corporate taxonomy Custom web parts for display of specialized
content Custom web parts for accessing LOB
applications Custom web parts for specialized portal applets
and wireless access Search architecture to support consolidated
search
Compaq’s Solutions for SharePoint: Portal Solutions
– Assessment Service– Rapid Pilot Service– Information Search Portal Service– Publishing and Intranet Portal Service– Portal Enhancement Service
Document Management Solutions
– Deployment Service– Consolidation Service– Migration Service
Collaborative Application Service
– Web Storage System Workshop – Document Routing / Workflow Service– Document Archiving Service– Custom Application Service– Mobile User Service– Solution Migration Service
CollaborationPlatform
Document Management
Search & Organization
Compaq Global Services Resources & Expertise:
Dedicated Practice with 150 trained SharePoint consultants located around the world
SharePoint Knowledge Centers located in US and Europe for fast, custom deployments and pilot testing
Standardized Services & Proven Methodologies– Template Architectures and Components– Proven Compaq Services Methodology
Worldwide community of skilled professionals– Supported by a SharePoint based Knowledge
Repository– Microsoft-designated SharePoint Global Launch Partner
3. Analyze existing systems & 3. Analyze existing systems & availability requirementsavailability requirements System requirements?
– System software– Client requirements
Uptime requirements?– Evaluate risks/solutions– High Availability with off-the-shelf technology– Uptime Investments: clustering, redundant components, training,
operational procedures
Sizing the server(s): – Based on joint Compaq/Microsoft performance testing, Compaq
offers configuration guides and “best practice” deployment guidelines at: www.compaq.com/sharepoint
Analyze System Requirements
SharePoint Portal Server Set-up: Does not require Active Directory Does not require Exchange Server Requires Windows 2000 Server, SP1 Localization
– English, Japanese, German, Italian, Spanish, French
SharePoint Client Requirements: Office Integration (Office 2000 or Office XP for enhanced search &
doc publishing) Web Folders (Windows 2000, Windows 98, NT4) Hardware: P2 300MHz, 64MB RAM or greater Browser Client: Internet Explorer 4, Navigator 4, or greater
Gain knowledge of your environment
Identify risk areas
Consider possible solutions
Assess trade-offs (ROI)
Gain knowledge of your environment
Identify risk areas
Consider possible solutions
Assess trade-offs (ROI)
Assess elements that contribute to failures & determine uptime goals:Assess elements that contribute to failures & determine uptime goals:
ObjectivesObjectives
Analyze Uptime Requirements
Hardware
Storage
Software
Management
People
Services
99.? %99.? %
Analyze Uptime Requirements
700700
300300500500
Compaq ProLiant Servers with high availability storage options::RAIDRAIDECCECCRedundant Power SuppliesRedundant Power SuppliesRedundant ControllersRedundant ControllersPre-Failure WarrantyPre-Failure WarrantyPCI Hot PlugPCI Hot PlugRapid Deployment (SSST)
Leverage Off-the-Shelf Leverage Off-the-Shelf Technologies
MLML
DLDL
CLCL
Sizing the Server(s) Departmental Solution: Single System, 1-2 CPU
– recommend ProLiant DL380
Single Group / Single Purpose
Shared Solution:(designed to quickly expand)
Single System, 2-4 CPU– recommend ProLiant DL580
Multi Purpose / Multi Group
Single workspace
Search engine
Single server
Single server
Sales
Marketing
Manufacturing
Engineering
Sizing the Server(s)
Distributed Solution for Scalable Portal Deployment Distributed systems options: 8-way servers, Storage Area
Networks, Clusters, front/back-end Multi Purpose / Multi Group
Engineering
ManufacturingMarketing HR
Sales
Consolidatedsearch
4. Investigate Complementary 4. Investigate Complementary ApplicationsApplications Project management, collaboration System(s) Monitoring & Management Mobility/wireless Anti-virus, etc.
Note: Additional “best-in-class”ISV applications are being assessed and documented for deployment by Compaq as part of a SharePoint Business Partnership program.
Project Management & Collaboration aimware Team Central
A worldwide team can be set up in 20 minutes Everyone on the “same web page” gives a single place to
– Communicate – confusion eliminated– Align - common focus on the same goals– Collaborate – “you do this, I do that, then we are finished!”– Relate – customers, suppliers can participate– Work productively with:
Speed – just “click and go” Organization – everything is in folders on the Team Central site Clarity - no confusion as to who has to do what
– Work Securely - members information is safe Individual efforts add up to synergistic team successes
Project Mgmt/Collaboration aimware Team Central
System Monitoring & Management Compaq Insight Manager:
Remote Management - Remote Management - Out-Out-of-band management. How of-band management. How can I get back into my can I get back into my server... dial in via modem or server... dial in via modem or serial cable, even if the serial cable, even if the network has gone down.network has gone down.
Fault Management - Fault Management - When a drive When a drive fails. When memory has an ECC fails. When memory has an ECC correction. Temp in server is too hot. correction. Temp in server is too hot. When a fan fails.When a fan fails.
Configuration Management -Configuration Management - Firmware current, knowing the Firmware current, knowing the model number of the drive... version model number of the drive... version control...pull up all firmware and control...pull up all firmware and software on server, inform you which software on server, inform you which are out of date. are out of date.
Performance Management - Performance Management - Processor utilization. Free Processor utilization. Free volume space on each of your volume space on each of your defined OS volumes, etc. defined OS volumes, etc.
System Monitoring & Management Tools:
Application performance management– Exchange vs. the WAN– Services Management– Alarms & Alerting– Performance Management
Virus checking Administration
– Managed Migrations– Security & Policy enforcement
Requirements for Mobility? Compaq has done it!
Customers Deploying Compaq SharePoint Solutions Today!
Irish Government – Dublin, Ireland Tracy Unified School District- California Lifetime Television – New York Telecom Italia Mobile – Rome, Italy Royal Danish Ministry of Foreign Affairs –
Copenhagen Maruti Udyog Ltd. (Suzuki) – Gurgaon, India 20twenty – Capetown South Africa Compaq Global Services
Compaq is doing it today!
Compaq has committed the resources and expertise to provide complete SharePoint Intranet Portal Solutions to reduce the time and risks of implementation:
Expert SharePoint consulting services for planning and deployment of a standard or custom solution
ProLiant servers and storage, configured to meet your performance and availability requirements, based on extensive performance and solution testing
Ongoing support services available for HW and SW
Resources to take the next step:Resources to take the next step:
Overview of Compaq’s SharePoint Portal solutions, case studies and resources: http://www.compaq.com/sharepoint
For a Compaq Global Services Portal Assessment or other SharePoint services, contact Joann Strathmeyer at: [email protected]
For additional information regarding Compaq’s SharePoint solutions contact:
– North America: Roberta Hanlon at [email protected]– EMEA: Piet Giesbers at [email protected]– SharePoint Portal Server Rapid Deployment Solution: www.Issg.inet.
cpqcorp.net/inline/workgroup/solutions/downloads/sharepoint_portal_server_solution.doc
To access Compaq’s SharePoint Solution Centers for proof-of-concept designs, testing, demonstrations or planning, contact:
– North America (Washington, D.C.): xxxxx– Dublin, Ireland: xxxxx– Utrecht, The Netherlands: xxxxx
“Together, Compaq and Microsoft are providing Leading Solutions to Eliminate Intranet Publishing Barriers
and Organize Corporate Knowledge”
SharePoint Portal Server Solutionfrom Compaq
Office Mobile
Browser
Backup Slides
1. SharePoint Feature/Benefit Slides (2 slides)2. Compaq’s SharePoint server configurations:
– Work group
3. SharePoint Customer Slides– Tracy Unified School District- California (3) – Lifetime Television – New York (2)– Telecom Italia Mobile – Rome, Italy (2)– Maruti Udyog Ltd. (Suzuki) – Gurgaon, India (2)
Key SharePoint Portal Server features
SharePoint documents and folders are accessible directly from the desktop and Office applications
Intranet access through the SharePoint Portal (web enabled)
Security based on existing NT domain accounts, groups, and passwords (per folder or per document)
Powerful new search technology– Across multiple SharePoint Portal servers– Across the enterprise of a variety of information sources
Document Publishing features– Use standard MS Office editors to create content– Check-in/check-out– Versioning– Review and approval– Discussions
SharePoint Portal Server Benefits
Simple Simple AccessAccess
Industry-leading search technology
Access most important enterprise content
Stay current using scalable persistent query services
Automatically group content with auto categorization
Scalable search for most demanding intranet portals
Portal Portal ProductivityProductivity
Most intuitive solution for Office and Windows users
Incorporate business processes around documents
Easily manage security and access to documents
Profile documents for better discovery
Web browser as an alternative user interface
Easily Build Easily Build and Extendand Extend
Rapidly deploy an out-of-the-box portal
Easily customizable using Web Parts technology
Internet and industry standard interfaces
Leverage ASP and ADO to add web collaboration
SharePoint Configuration:Entry Level, Small Workgroup
COMPAQ ProLiant ML350
1 x 933 MHz Pentium III CPU (upgradeable to 2)
512MB main memory
6 x 18.2GB Ultra2 SCSI disks (internal)
Compaq Smart Array 3200 Controller
Two Wide Ultra-2 channels providing 160MB/s total
64-MB1 battery-backed removable read/write cache
Compaq AIT 50 GB Tape Drive
36 GB/hour data transfer (at 2:1 compression)
• < ~50 users• < 10,000 documents stored• < 100,000 indexed documents
SharePoint Configuration:Growing Workgroup
COMPAQ ProLiant DL380
1 x 800 MHz Pentium III CPU (upgradeable to 2)
1GB main memory
6 x 18.2GB Ultra2 SCSI disks (internal)
Rack-mounted for easy growth
COMPAQ 20/40 GB DAT
Up to 32.4 GB/hour capacity (at 2:1 compression)
Compaq Remote Insight Lights-Out Edition
Manage the server remotely even from your PocketPC
• < ~200 users• < 10,000 documents stored• < 100,000 indexed documents
Department or Division Workgroup < ~500 users < 10,000 documents stored < 100,000 indexed documents
COMPAQ ProLiant DL580
2 x 700 MHz Pentium III CPUs (upgradeable to 4)
2GB main memory
Add SmartArray 5302/64 I/O controller
4 x 18.2GB Ultra3 SCSI disks (internal)
Dual Power Supplies
COMPAQ StorageWorks 4314R (Rack mounted)
Provides an additional 14 x 36.4GB Ultra3 SCSI disks
Full RAID support (RAID 0, 1, 0+1, 5)
Hot Swap capability
COMPAQ 20/40 GB DAT DDS-4 8 Cassette Autoloader
8 Cassette Magazine (7 Tapes + 1 Cleaning Tape)
Up to 16.8GB / hour capacity (at 2:1 compression)
Compaq Remote Insight Lights-Out Edition
Manage the server remotely even from your PocketPC
SharePoint Customer ImplementationTracy Unified School District - California Profile
– A public, K-12 school district with an Adult School.
– A total of 14,276 students and 1,345 full- and part-time staff members
– 2 central administrative facilities and 19 remote school sites.
Business Problem– Ever-increasing state and federal reporting requirements
– Mobile staff needed secure, standard location to access/store information
– Many legacy documents for the new system
– 60+ servers at 22 sites a challenge to IT department
– E-mail attachments used to disseminate critical information
– No consistent method for document collaboration/versioning
SharePoint Customer ImplementationTracy Unified School District - California Phase One
– Document Management Solution
– 80+ years of legacy paper documents and fileshares on dispersed servers moved to SharePoint
– A single point of access to their documents.
Phase Two– Dynamic information portal solution
Forms and document tracking/approval processes
Custom applications will integrate student information system
for staff and administrators
SharePoint Customer ImplementationTracy Unified School District - California Configuration
– Systems: – One Compaq ProLiant DL 8000 Server
– Software: – Microsoft SharePoint Portal Server– Windows 2000 Server
– Solutions:– Compaq Document Management Solution– Compaq Publishing and Intranet Portal Solution
– Services:
– Compaq Global Services
SharePoint Customer ImplementationLifetime Television – New York City Company Profile:
– Ranked #1 network in basic cable primetime television
– Recognized media leader providing:
Contemporary innovative entertainment
Information for women audiences Business Problems
– Slow info delivery hampered decision-making
– Delayed retrieval of pictures, video and sound clips
– No communication center for dispersed staff (New York, Los Angeles, Detroit, Dallas and Chicago)
SharePoint Customer ImplementationLifetime Television – New York City Solution
– Dispersed staff stays informed with SharePoint intranet portal site
– News feed automated with XML interface to intranet home page enhances decisions
– Desktop access to media files with SharePoint through Multimedia Player Configuration
– Systems: – One Compaq ProLiant DL 380 Server
– Software: – Microsoft SharePoint Portal Server and Windows 2000 Server
– Solutions:– Compaq Publishing and Intranet Portal Solution– Information and Search Portal Solution – Document Management Solution
– Services:– Compaq Global Services
SharePoint Customer ImplementationTelecom Italia Mobile – Rome, Italy Company Profile
– TIM delivers a total mobile communications solution – Over 48 million customers across Europe and South America – Known for innovative solutions including voice, reception of
email/faxes, navigation on the internet, short messages on mobile phone display, remote control of household appliances and reception of online news.
– Futures include environmental data monitoring and telemedicine
Business Problem
– Using Microsoft Exchange public folders to manage documents
– Complex folder hierarchy making locating documents difficult
– Difficult to publishing, manage and control internal users’ documents
SharePoint Customer ImplementationTelecom Italia Mobile – Rome, Italy Solution
– Simplified document management
– User friendly interface and improved search query results
– Documents consolidated into an effective system Configuration
– Systems: – One Compaq ProLiant DL 5500 Server
– Storage: – Compaq StorageWorks RA3000 disk
– Software: – Microsoft SharePoint Portal Server, Windows
2000 Server– Solutions:
– Compaq Document Management Solution– Services:
– Compaq Global Services
SharePoint Customer ImplementationMaruti Udyog, Limited – Gurgaon, India Company Profile
– Maruti Udyog Limited is a joint venture between: Indian Government Suzuki Motor Company of Japan
– Maruti is the largest manufacturer of passenger cars in India
60% market share
Ranked #1 in customer satisfaction by JD Power Survey 2000 for India
Business Problem– Inefficient use of E-mail to disseminate information – Costly data storage – Wanted to be more responsive to customer issues – Unable to keep users aware of changes to documents– Difficulty locating desired documents
SharePoint Customer ImplementationMaruti Udyog, Limited – Gurgaon, India Solution
– Document management for collaboration, routing and approval – Published material is easier to locate, manage and maintain– Customized static and dynamic reports within intranet portal environment.– The solution also includes an Extranet capability for Maruti dealers
Configuration– Systems
– One Compaq ProLiant DL 380 Server– Software
– Microsoft SharePoint Portal Server – Windows 2000 Server
– Solutions– Compaq Publishing and Intranet Portal Solution
– Services– Compaq Global Services