Company Profile & Brochure

Learning & Development Needs Training

Staff Personality & Competency Assessment Coaching

Business Situational Awareness Consulting

Established on 2012

In Association with

Aston Business Assessment

(Aston University,

Birmingham, UK)

VISION

To be a leading business

psychology partner of choice

MISSION

To deliver solutions for

interpersonal excellence and

business transformation

BACKGROUND OF COMPANY

COMPANY PROFILE

Gugusan Sasana is a business psychology

company that focuses on assessments where we

help organizations to develop their employees

through coaching sessions using Trait (Personality

and Competency) Test developed by business

psychologist from Aston Business Assessment in

Birmingham, UK. We specialize in developing

customized psychometric assessments for businesses

as we have a strong academic foundation for

developing organization’s assessment instruments.

Our principal consultant is one of the three

Malaysia-based Consultant Partners of Aston

Business Assessment that focuses on ABA Trait

Assessments usage around the Asia Pacific region.

Our team of associates has now grown to almost 30

strong assessors, coaches and trainers in a very

short period of time. The range of clients has also

increased; from small scale ventures, to government

agencies and even large corporate businesses.

Our key success factor would have been our ability

to assist organizations in closing the capability gap,

experienced by many industries, through our

specially designed programs; as well as

implementing solutions for business transformation.

PERFORMANCE

IMPROVEMENT

Performance Management Consulting

Situational Assessment / Analysis

Business Optimization

Team Building and Team Bonding

KPI Setting and Cascading

OUR SERVICES

Here are our THREE (3) main core services:-

Business Situational Awareness (Consulting)

In Business Situational Awareness is an analysis or assessment,

using various quality tools helping organizations to identify

performance gaps and provide detailed solution based

improvement plans. We also facilitate organizations to propel to

greater heights by utilizing our Performance Improvement

techniques.

As for Personality & Competency Assessment in the area of

Personality and Competency, we help leaders to select the right

candidate for the job and assess current employees for potential

development. We help individuals realise their true potentials with

our Interpersonal Excellence programs.

Staff Personality & Competency Assessment (Coaching)

INTERPERSONAL

EXCELLENCE

Traits Personality & Competency Test

Coaching for Success

Leadership Development

Mentor and Mentee Development

Individual Performance Enhancement

Our expertise requires for us to conduct training for organization

in enabling their employees in terms of their productivity

capability and capacities. At the same time, our experienced

coaching and mentoring techniques stimulate change in the

behavioral mindset of your managers and executives

Our pool of seasoned Subject Matter Experts drill the best out of

the participants and impact their various knowledge garnered

through several years of work and exposure

Learning & Development Needs (Training)

OUR SPECIALTY

NO COURSE TITLE OBJECTIVE

1 The “I” in the Team

To have a “self realization” of their own strength and

opportunities

To give an impact to their motivation for productivity

in the group

2 The Art of Coaching

To obtain pertinent coaching skills by encourage

behavioral, focus actions on business outcomes and

create the value mindset

To understanding the key coaching relationship, have

clear direction of company objectives and master in

giving effective feedback.

3 Coaching the Coach To achieve its desired goals through motivated and

dedicated employees with growth leadership

potential.

To help the chosen individual with skill needed to

become the leader

4 ADMIRE the Problem: The Art of Problem

Solving and Decision Making

To take the anxiety out of problem solving by making

decision much easier and more efficient

To impart specific skills, behaviors, attitudes necessary

to achieve the desired results

5 Mindset Behavior Focus Group Facilitation To identify the problem in the organization by

interview specific individual

6 The CAR Workshop To helps top management to properly disseminate

Company objectives and strategies right down to the

shop-floor level

7 Work-based Facilitation Workshop To show the process improvement to assist

organizations at the shop-floor level

LIST OF COURSES OFFERED

NO COURSE TITLE OBJECTIVE

8 Training the Internal Trainer

To provide knowledge of how the trained participants

learn during training is done

To provide knowledge of how the participants will

have the spirit during training is done

To train the participants to have high confident level in

train the participants

9 Top –Team Alignment Session

To set the stage in creating the sense of urgency on

what needs to be done differently in meeting desired

outcome

To shape the culture of the organization in making

things happen

10 Problem Solving using Internal Tools or

Quality Tools Sets

To create awareness of the readily available internal

tools-sets

To establish basic understanding of the problem

solving methodology & the quality improvement

principles

11 KPI Setting and Cascading

Workshop

To set and cascade pertinent performance indicators

to the very roots of the organization

12 Coaching—Internet and Social Media Pres-

ence Enhancement

To “push” organizations with real live strategies

To ensure its business is given a strong presence that

bring in desired business growth

13 Integrated Teambuilding Session To build relationship & trust internally and between

different departments

To improve communications between different levels

of seniority and generations

To create sense of responsibility towards own action

14 Strategic and Business Planning

Workshop

To realize key strategies and initiatives in increasing

stakeholder’s confidence

TRAINING DIRECTORY

SENIOR MANAGEMENT & MANAGERS EXECUTIVES & ADMINISTRATORS

MANAGEMENT & BUSINESS STRATEGY

DEVELOPING BUSINESS STRATEGIC

KPI SETTING, CASCADING WORKSHOP

THE ART OF COACHING

DEVELOPING STRATEGIC BUSINESS PLAN

SCENARIO PLANNING WORKSHOP

MANAGING CHANGE

KPI SETTING & CASCADING WORKSHOP

COACHING & MENTORING EXCELLENCE

MANAGEMENT & BUSINESS STRATEGY

COACHING FOR PERFORMANCE IMROVEMENT

BREAKTHROUGH TO SUCCESS

TRAINING THE INTERNAL TRAINERS

SALES & MARKETING, PROBLEM-SOLVING

DEALING WITH DIFFICULT CUSTOMERS

TOP TEAM ALIGNMENT SESSION

HANDLING DIFFICULT PERSONALITIES

CUSTOMER SERVICE EXCELLENCE

PROBLEM SOLVING WORKING

SALES & MARKETING, PROBLEM-SOLVING

ADMIRE THE PROBLEM: THE ART OF PROBLEM SOLVING &

DECISION MAKING

HIGH IMPACT PRESENTATION

EMOTIONAL MANAGEMENT

CREATIVE THINKING: THINK OUTSIDE THE BOX

INTERPERSONAL SKILL

NEGOTIATION SKILLS

STRATEGIC THINKING SKILLS

INTERPERSONAL SKILL

LATERAL THINKING SKILLS

BUSINESS COMMUNICATION SKILLS

PRESENTATION SKILLS

ALL LEVELS

“I” IN THE TEAM

MINDSER BEHAVIOR FOCUS GROUP FACILITATION

THE C.A.R. WORKSHOP

PROBLEM SOLVING USING INTERNAL TOOLS OR QUALITY TOOLS SETS

INTEGRATED TEAM BUILDING SESSION

BANK NEGARA MALAYSIA

KEMENTERIAN KESIHATAN MALAYSIA

KEMENTERIAN KOMUNIKASI DAN MULTIMEDIA

MALAYSIA (KKMM)

KEMENTERIAN PENERANGAN KOMUNIKASI &

KEBUDAYAAN

KOPETRO TRAVEL & TOURS SDN BHD

LEMBAGA HASIL DALAM NEGERI (LHDN)

MAJLIS AMANAH RAKYAT (MARA)

MALAYSIAN ADMINISTRATIVE MODERNISATION AND

MANAGEMENT PLANNING UNIT (MAMPU)

MALAYSIA ANTI-CORRUPTION ACADEMY (MACA)

PERBADANAN TABUNG PENDIDIKAN TINGGI NASIONAL

(PTPTN)

PETRONAS

PETRONAS GAS BERHAD

PETRONAS PENAPISAN MELAKA

PETRONAS FERTILIZER KEDAH

PETRONAS LEADERSHIP CENTRE (PLC)

PETROLEUM MANAGEMENT UNIT (PMU)

SARAWAK PLANTATION BERHAD

SCHOOL OF PROFESSIONAL AND

CONTINUING EDUCATION (SPACE UTM)

SURUHANJAYA PERKHIDMATAN PELAJARAN (SPP)

SURUHANJAYA PENCEGAHAN RASUAH MALAYSIA

(SPRM)

SYARIKAT PERUMAHAN NEGARA BERHAD

TOURISM MALAYSIA

UNIVERSITI KEBANGSAAN

MALAYSIA

UNIVERSITI MALAYA

UNIVERSITI PUTRA MALAYSIA

LIST OF CLIENTS

CLIENTS SERVED

AFFILIATIONS, ASSOCIATIONS AND PARTNERSHIPS

Hanafiah Mohd Isa is a strong Think-out-of-the-Box facilitator, a charismatic leader and

an innovative team player with the ability to engage audiences. He is able to play a

key role to connect top management aspiration to front liners’ reality. He also poses a

distinct ability to connect soft organizational issues that has relevant impact to business

performance. With 20 years of working experience in PETRONAS, he has guided and

facilitated in the strategies and initiatives development in a number of PETRONAS

subsidiaries.

With experience in IT related to initiative roll-out implementations over the first 12 years

in PETRONAS, key Facilitation Skills were developed which are vital to any

Organizational Development Professionals in assisting organizations to realize their Key

Strategies and Initiatives or even in issues resolution (gap closure) and business process

improvement (opportunity creation).

His specific exposure in Organizational Improvement and Operating Performance

Improvement for 7 years in PETRONAS has given rise to skills pertaining to Leadership

Development and Coaching, focusing to assist top and middle management in pertinent

decision making processes. In addition, the front-liners were guided with Capability

Building and Competency Management with a dash of Business Process Improvement

activities using available Organizational Management Systems.

He graduated from University of Tulsa, Oklahoma, USA with a Bachelors of Science

degree in Business Administration (Majoring in Management Information Systems) and is

currently appointed as an Aston Business Assessment (Birmingham, UK) Consultant Partner

in the Asia-Pacific region based in Malaysia with an additional qualification as a

Certified Trait Personality and Competency Assessor.

His personal passion is in Organizational Behaviour and Psychology where he craves to

see the "sparkle in the eyes" of the staff once they "see" their individual and team

potentials through thoroughly designed Mindset Behaviour Change programs.

As a capability summary for Hanafiah: Proven capability in delivering real performance

improvement at the workplace, process, individual & team levels in organizations.

Expertise in Change management process and strategy development for leaders and

employees. Superior ability in diagnosing performance issues, problems and challenges

across the value chain. Highly skilled facilitator; very adept at engaging people at

every level and across cultures with customized workshops. Provides cost effective

coaching & consulting interventions to deal with specific performance issues and

challenges.

THE TRAINER, THE COACH AND THE ASSESSOR

“Hanafiah is a person full of dedication and determination of what he does. I would recommend

him for his services”

- Vicky Ramachandran-

Principal Consultant, Odyssey

Training Consultant

“Hanafiah is very passionate about people. He will ensure that he delivers and guide the people who seek his

advice to the right direction”

- Mohamed Yazid Ismail-

Senior Executive, Technical Projects Demonstration Petronas Carigali Sdn.

Bhd

What others say about Hanafiah

“I have found his optimism, positive attitude, warm and friendly professional that clients feel comfortable with quickly and has the drive to try new things and

new ways of providing solutions”

- Mark Whittle-

Business Psychologist, ABA-Aston Business

Assessments

Gugusan Sasana Gugusan Sasana www.gsx.com.my

info@gsx.com.my +603-2775-9757

ADDRESS

Gugusan Sasana Consultancy

28-01, Level 28, Integra Tower,

The Intermark, 348 Jalan Tun Razak,

Kuala Lumpur City Center,

50400 Kuala Lumpur, Malaysia

CONTACT INFORMATION