Unternehmenspräsentation T-Systems Austria | April 2019

Your Digital Transformation Partner

T-Systems AlpineNovember 2021

T-Systems auf einen Blick

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Our Mission: We enable organizations to reach their full potential through digitization.

With a holistic approach

With the best solutions

With state-of-the-art technology

With agile working methods

With the right partners

T-Systems International At A Glance

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AdvisoryDigital Enabler

SecurityCloud Services

Slovakia:StrategicDelivery Center

India: Strategic Delivery Center

Hungary: Strategic Delivery Center

Germany:Headquarters

in

20 Countries16

Data centersglobally

>28,000 Employees (FTE)

≈581 Petabytes

Storage

≈90,000Server

#2 IT Service Provider in

DACH

DAX30 Provider

8Security Operation Centers

(SOCs) globally

Russia: Strategic Delivery Center

Austria &Switzerland:

Twin CoreData Centers

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• T-Systems Austria

• Magenta Telekom

• Deutsche TelekomGlobal Business Solutions

• Software Daten Service

• T-Systems Switzerland

• Detecon

• Deutsche TelekomGlobal Business Solutions

• T-Systems DMC

Subsidiaries of Deutsche Telekom in the Alpine Region

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Austria

SwitzerlandT-Systems -

Zollikofen (HQ)

T-Systems -Basel

T-Systems -Kreuzlingen

T-Systems -Opfikon

T-SystemsVienna (HQ)

T-SystemsPremstätten

T-SystemsLinz

T-SystemsGraz

515 Employees

T-Systems Schwitzerland

606 Employees

T-Systems Austria

4

Our Management

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Chairperson of theManagement Board and MD – T-Systems Alpine

Peter Lenz

Member of Management Board and Director HR –T-Systems Alpine

Gertrud Hierzer

Member of Management Board and VP Finance –T-Systems Alpine

Michel Grandchamp

Member of Management Board, Head of Sales, Authorized Officer –T-Systems Austria

Michael Böhm

Member of Management Board, VP Commercials & Market Relations –T-Systems Switzerland

Thomas Reitze

Head of Sales –T-Systems Switzerland

Christoph Mader

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We Have A Systematic Approach Enabled By Our Focus Areas

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Advise on the best solutions for your IT

landscape

Enable and operate multi-cloud

environments

Develop and support your digitizationstrategy

Secure your business through state-of-the-art security services

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T-Systems with its partners provideend to end transformations that areabout people first. They are based on industry focused insights aboutbusiness models, technology and operating models.

Creating Future Businesses

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• Digital Strategy & Innovation

• Digital Operation & Performance

• Business Technology

• Sustainability ConsultingAdvisory

Shaping the future requires a reliable and competent provider of digital services, the Cloud, IoT, security, and connectivity –with an agile and end-to-end approach.

A Dependable Digital Foresight

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• Smart Factory

• IT-Modernization

• AI & Automation

• SAP-Solutions

• New Work Solutions

• Digital Reliability

• Connected Mobility

• Intelligent Enterprise

• Blockchain

• Edge Computing

• Customer Service Solutions / Self Services

• Digital Marketing

• Digital Sales & E-Commerce

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T-Systems is a managed securityservice provider and offers theappropriate consulting and security solutions for a widedigitization spectrum.

A Systemic Approach To Security

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• Managed Cyber Defense

• Cloud & Data Security

• Network Security

• Endpoint Security

• Industrial & IoT Security

• Professional Services

Security

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With strategic partners & selecting the right provider, T-Systems offers optimal cloud solutions that include an assessment of existing IT, strategy consulting, migration to the cloud and cloud management as the basis for digitization.

Cloud Services For A Resilient IT Infrastructure

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• Multi-Cloud Environments

• Private Cloud, Sovereign Cloud, Public Cloud, Swiss Magenta Cloud, Ö-Cloud

• Cloud Migration Framework for SAP, non-SAP and Mainframe

• SAP S/4 HANA Consulting & Transformation

• SAP on any Cloud

• SAP Digital Transformation

• BI & Analytics

• Smart Security for SAP Solutions

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We Offer Tailor-Made Solutions – Optimized For Your Industry

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Manufacturing & Automotive

Emerging IndustriesPublic Transportation

Banking & FinancePublic & Health

Our employees with special industry know-how develop tailor-made solutions for your industry. You benefit from their experience and concrete best practices from our worldwide industry projects.

We Are Proud Of The Trust Placed In Us By Our Customers

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• Long term customer relationships and precise knowledge of the respective industry sectors are the basis of our success.

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We Are Proud Of The Trust Placed In Us By Our Customers

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• Long term customer relationships and precise knowledge of the respective industry sectors are the basis of our success.

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We Build On Longstanding, Committed Partnerships

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• > 500 renowned local and international technology and industry partners as well as innovative start-ups.

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The basis: Our T-Mindset. Our values and behavior make us unique. Customer centricity and innovation are in our DNA. We work in an agile and collaborative way. We strive for continuous improvementand don't settle for less.

We Create Value For Our Customers

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Our experiences lead to innovative New Work solutions for our employees and customers.

Our agile framework and methods form the foundation of how we work and cooperate – internally and with our clients.

Broad-based training programs for our employees to learn digitization with the latest technologies.

Future Skilling New WorkAgile Work

#peoplemakeithappen

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FUTURE : T Makes it Work!

How to contact us…

in Austria: in Switzerland:

Follow us

•#peoplemakeithappen20

Rennweg 97-991030 Wien

Web: www.t-systems.atPhone: +43 (0) 570 570Mail: alpine@t-systems.com

Industriestrasse 213052 Zollikofen

Web: www.t-systems.chPhone: +41 (0) 848 11 22 11Mail: alpine@t-systems.com

ARBÖImplementation of a Digitization Strategy

Challenge▪ ARBÖs customers are the members▪ Customers use different services▪ Membership is based on precaution▪ Driving safety centers mainly target young people▪ The testing service should be organized efficiently

Solution▪ Web-based interface membership management▪ Use of digital media for customer communication and payments▪ Electronic appointment management in the testing service▪ Use of new technologies in the driving safety center

Benefit▪ Increased efficiency in member administration▪ Use of modern technologies▪ No media break for the customer▪ Appointment organization in the test center▪ Optimized processes in the driving safety center

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EGSTONSAP Basis Operation

Challenge▪ Flexibility for business expansion and market dynamics ▪ Cost reduction for central application operations▪ Migration from BW to HANA▪ Optimize performance and response times and make business processes even

more efficient

Solution▪ Migration of the SAP system landscape to the T-Center data center in Vienna▪ Maximum security in the Twin Core data center▪ Smooth migration/transfer of systems without delay in the project plan▪ Operation of SAP Basis on dynamic SAP platform (pay as you use)▪ Service desk support, 2nd and 3rd level support▪ Direct contact between EGSTON and the SAP Basis operations team in Vienna

Benefit▪ Variable costs according to demand▪ Fast reaction to peak loads and market changes▪ Failure-free operation in high-security data center▪ Efficient access for all users worldwide ▪ Highest availability values for system and applications

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EditelNext Generation Infrastructure

Challenge▪ A stable and trouble-free platform is essential for Editel▪ Cost efficiency for the central platform▪ Optimization of operations, expansion of scalability and flexibility▪ Maximum reliability and availability

Solution▪ Operation of the platform in multiple data centers▪ Refresh of hosting platforms and databases to the latest software releases▪ Compliance with the highest security standards in T-Systems' twin-core data center▪ Smooth migration of systems in compliance with project specifications▪ Highly available operation of Oracle databases and a virtualization platform (24/7 on

dedicated infrastructure)▪ Scalable infrastructure and specific monitoring / alerting▪ Provision of 2nd and 3rd level support

Benefit▪ Flexible reaction to peak loads and market changes▪ Failure-free operation in a high-security data center▪ Cost efficient operation▪ High-performance access for all users▪ Compliance with defined availability values for migrated systems and applications

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Energie SteiermarkRevenue Assurance

Challenge▪ The liberalization of the energy market is forcing energy providers to make

extensive changes to the system and business process landscape ▪ As a result, it is possible that not all services rendered will be billed.▪ This results in economic losses

Solution▪ In contrast to conventional business process analysis, the T-Systems approach

focuses on understanding the business domain (e.g. customer contracts and tariffs) and analyzing the data situation

▪ Hypothesis-supported and hypothesis-free analysis methods (e.g. text analysis or deep learning) from data science are used for the analysis

Benefit▪ Energie Steiermark can achieve economic advantages in the future from the

quality assurance of the billing-relevant business processes▪ The findings from the analyses are further used to implement optimization

proposals

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FrequentisTrusted Hosting Partner for Flight Safety

Challenge▪ Secure operation of the core application of EAD and the database▪ Fulfillment of the high security and technical requirements of EUROCONTROL▪ Ensuring technical and geographical fail-safe operation

Solution▪ Hosting service in the data centers of Frequentis and T-Systems▪ Customized solution for thread defense▪ Sharing of operational responsibilities▪ Two different technology partners in the server area▪ Oracle RAC with two different monitoring systems

Benefit▪ 99.9% availability and fail-safe operation of the data center in the T-Center, Vienna▪ Frequentis and T-Systems ensure smooth operation in the high-security data

centers and thus make an important contribution to the security of global air traffic

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FruturaSAP Basis Operation Outsourcing

Challenge▪ Increasing the availability of SAP operations, even during necessary maintenance work▪ Optimize costs for central application operation▪ Optimize performance and service times and make business processes even more efficient ▪ Smooth migration during ongoing operations

Solution▪ Migration of the SAP system landscape to the T-Center data center, Vienna▪ Compliance with the highest security standards in the Twin Core data center▪ Smooth migration of systems in compliance with project specifications▪ Basis operation of selected SAP systems on dynamic SAP platform ▪ Direct contact between SAP managers at Frutura GmbH and the SAP basis operations team in

Vienna

Benefit▪ Failure-free operation in the high-security data center▪ Attractive cost situation▪ Flexible response to peak loads and market changes▪ High-performance access for all users▪ Compliance with defined availability values for migrated systems and applications

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ITG GrazSAP Basis Operation Outsourcing

Challenge▪ Increase flexibility for service expansion and response to increasing market dynamics ▪ Reduce costs for central application operations▪ Optimize performance and response times and make business processes even more efficient ▪ Europe-wide tender based on the best bidder principle

Solution▪ Migration of the SAP system landscape to the T-Center data center in Vienna▪ Compliance with the highest security standards in the Twin Core data center▪ Smooth migration of systems in compliance with project specifications▪ Basic operation of selected SAP systems on dynamic SAP platform▪ Provision of 2nd and 3rd level support▪ Direct contact between ITG SAP Competence Center and SAP Basis operation team in Vienna

Benefit▪ Attractive cost situation as well as flexible reaction to peak loads and market changes▪ Failure-free operation in a high-security data center▪ High-performance access for all users▪ Compliance with defined availability values for migrated systems and applications

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Ordensklinikum Linz ElisabethinenMobile Wound Documentation

Challenge▪ Reduce documentation effort with the same or higher documentation quality▪ Wound managers and nurses should be able to perform documentation independent

of location (even at the bedside)▪ Wound images: Data protection is not guaranteed when using digital cameras▪ Wound images: high error rate when manually assigning photos to patients

Solution▪ Wound documentation module fully integrated in i.s.h.med for use at the PC

workstation▪ Mobile wound documentation in native iOS app▪ Intuitive and modern UI design▪ Closed-loop wound photo documentation without media breaks and with direct

patient assignment

Benefit▪ Efficient support of documentation options for wound managers and nursing staff,

also directly at the patient bedside▪ Time saving and error reduction▪ Patient information possible directly at the bedside▪ Use of state-of-the-art technology in the SAP and App environment

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Österreichischer WirtschaftsverlagSecond Generation Outsourcing

Challenge▪ Stable and trouble-free operation is absolutely essential ▪ Cost reduction for central application operation▪ Optimization of operations, expansion of scalability for future applications,

integration of new services (messaging services, etc.)

Solution▪ Migration of the system landscape to the T-Center data center, Vienna▪ Compliance with the highest security standards in the twin-core data center▪ Smooth migration of systems in compliance with project specifications▪ Highly available MS-SQL database operation (24/7 on local Dynamic Service

Infrastructure)▪ Scalable infrastructure and project-specific monitoring / alerting▪ Provision of 2nd and 3rd level support▪ Direct contact with the software provider

Benefit▪ Flexible reaction to peak loads and market changes▪ Failure-free operation in a high-security data center▪ Attractive cost situation and high-performance access for all users▪ Compliance with defined availability values for migrated systems and applications

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WienerbergerFlexible Governance, Risk & Compliance (GRC) Solution from the Cloud

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Challenge▪ Group-wide compliance with DSGVO requirements ▪ Consideration of country-specific and organizational differences▪ Consolidated and centralized data collection and analysis▪ Onboarding of subsidiaries and their managers in different countries

Solution▪ Concept and implementation of a data protection management system based on the GRC Cloud

Service (risk2value software platform)▪ Early friendly user rollout and rapid implementation of feedback for highest possible user acceptance▪ Modular extension in a follow-up project: concept, implementation and integration of an information

security management system into the existing solution▪ Development of customized reports available at any time at the push of a button

Benefit▪ ast project implementation with fastest possible live use of the solution▪ Data entry in a central tool by responsible persons in the group countries▪ Integration and use of synergy effects of different GRC domains▪ GRC solution that adapts to the individual customer situation and requirements▪ Combined consulting approach: functional and technical expert advice▪ Time savings through preconfigured best practice process models, workflows and control catalogs

BKWAccelerating Digital Transformation with SAPChallenge▪ First Generation Outsourcing SAP▪ Scalability in the Cloud▪ Stability and reliability in operation▪ Data storage in Switzerland

Solution▪ SAP services from the private cloud in the T-Systems data center▪ Platform with zero downtime principle ▪ Stand-by systems made usable: Prerequisite are stable and reliable primary

systems

Benefit▪ Reduction of fixed costs ▪ Resources freed up can be concentrated on business application management▪ Greater flexibility allows, among other things, capacities to be dynamically

adjusted as required ▪ Maximum security, availability, performance and stability in the operation of

operational processes▪ More room for innovation, e.g. in the area of data and value creation management

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“We receive elastic highest performance and maximum high availability for our critical infrastructures from T-Systems and we can focus on competition-differentiating innovation.

Michel FreyLeiter Business-Prozess-UnterstützungBKW Gruppe

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BSICustomer Management from the Open Telekom CloudChallenge▪ BSI offers solutions along the entire customer journey, e.g. CRM systems as software as a service▪ BSI's focus industries: banks and insurers with the highest requirements for certified security

standards and compliance from the cloud provider▪ In demand for the German market: hosting with a provider from Germany and open technology

standards

Solution▪ Software as a Service from the Open Telekom Cloud for customers in Germany▪ Infrastructure, virtual machines and object storage for data processing and storage▪ Open standards through OpenStack technology, building a container environment with the

Cloud Container Engine based on Kubernetes

Benefit▪ DSGVO-compliant data processing from certified German cloud▪ End customers' trust in Telekom as cloud provider▪ Consideration of customer wishes when designing the services of the Open Telekom Cloud▪ Compatibility of the cloud solution with all BSI applications and private or public clouds ▪ Platform independence thanks to OpenStack▪ Flexibility thanks to the structure of the container environment

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“The Open Telekom Cloud best meets the diverse, high demands of our customers.

Matthias HobiCloud Lead, BSI AG

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ClariantGet off to a Successful Start

Challenge▪ Clariant depends on highly fail-safe and flexible IT systems▪ T-Systems has been operating the SAP landscape and SAP-related systems

since 1997▪ Continuous adjustments to the portfolio▪ The system landscape must be able to map these changes quickly

Solution▪ T-Systems supports Clariant, e.g. in the acquisition of Süd-Chemie and the move

of the Clariant data center to DCS 3.0▪ All business-critical core SAP applications run on T-Systems infrastructures▪ T-Systems operates the global SAP landscape with SAP Basis Services, 93 SAP

HANA® databases, SAP archiving services, SAP-related services and security services

Benefit▪ Specialty chemicals production runs fail-safe around the clock▪ Faster decisions thanks to complex reports at the push of a button▪ Flexible adjustments to the system landscape enable transformation▪ Services that can be called up on demand save investment in in-house hardware▪ T-Systems is perceived as a partner for business innovations

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“T-Systems is our stable, reliable partner for the introduction and implementation of innovative solutions.

Bernd EhretHead of Global IT Application Development, Clariant AG

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Georg FischerSavings through Innovative and Scalable Platforms

Challenge▪ Modernization of central IT infrastructure in the areas of SAP, non-SAP, end-user

workplace, communication services and security▪ Basis for development in the direction of the Internet of Things, Industry 4.0, SAP

HANA, increasing use of mobile devices and Software as a Service (SaaS)

Solution▪ T-Systems Dynamic SAP and non-SAP environment▪ Worldwide workplace environment for employees (10,000 mailboxes, 6,000 laptops) ▪ Communication Services: Juniper switches, Layer 3 switches and routers, complete

archiving solution for the entire GF WLAN and worldwide access points▪ Centrally automated "Guest Voucher Solution" for guest access to the WLAN

Benefit▪ Savings through scalable platforms and storage ▪ Basis for direct cost reduction and future integration of SAP HANA▪ Detailed customer feedback and evaluations show: All these services for employee

workplace environments significantly improve customer satisfaction

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IWC SchaffhausenWithstanding the times – withInnovative Data HistorizationChallenge▪ In 2012, Sage ERP b2 was replaced by SAP ERP at IWC▪ Only a large part of the master and transaction data was transferred▪ Legacy data on two legacy servers and software with expiring maintenance▪ Customer service, spare parts procurement, sales need access▪ Data from around 150 years of watch history was stored in master books ▪ IWC wanted a cost-efficient and central archive solution for legacy data

Solution▪ Solution assessment to identify relevant legacy data▪ Detailed specification of data objects and development of data model for the new JiVS database▪ Transfer of complex parts list and data transfer to the real system▪ Implementation of a comprehensive query routine▪ 50 GB transferred from legacy ERP and 180 GB from the master records (scans)▪ Administration of the new JiVS database by IWC itself

Benefit▪ Customer, service and manufacturing data are cost-effectively stored on one JiVS platform▪ Saved updating of old server hardware and software▪ Reduced data volume and shutdown of two expensive legacy ERP servers▪ Savings in working time thanks to fast, convenient data access (80 users)▪ JiVS search function transferable to other business units▪ Further migrations of data subject to retention possible

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Die MobiliarSafeguarding the IT infrastructure with Disaster Backup Services

Challenge▪ Agile insurance company, flexible sourcing depending on business development▪ Immense data volumes of over 1.6 million customers must be backed up in

Swiss data centers▪ Disaster backup site required for the entire Mobiliar IT infrastructure

Solution▪ Housing of a total of 60 racks (approx. 160 m2) of Mobiliar with servers, storage,

communication, firewall▪ Physical and environmental services and security in the T-Systems data center.▪ Support of KATA tests of furniture according to expenditure▪ Development of infrastructure in the data center (WAN and LAN)

Benefit▪ 24/7 backup of all corporate data▪ Maximum cost transparency through pay-per-use model▪ First-class data center location at an optimal distance from the Mobiliar RZ,

highly secure and highly available

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ProfidataRobust Security in the Banking EnvironmentChallenge▪ Outsourcing of firewall management▪ Modernization of the firewall landscape▪ Relief of internal IT▪ Cost reduction

Solution▪ Managed firewall services including E-Mail Protect Pro▪ Incident, Problem, Change, Configuration and Release Management ▪ Monitoring and reporting▪ New appliances with software-defined functionalities▪ Automation

Benefit▪ Harmonization, consistently high level for all sites▪ Reduction of operational risks▪ No investments, cost reduction▪ Relief of internal resources▪ Additional self-service options

Managed Firewall Services from T-Systems relieve our internal IT team and ensure a permanently high security level for Profidata.

Martin FrolikMember of Management Board, Profidata

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Octopus Cloud AGLicense for Efficiency: Innovative Microsoft Licensing App from the CloudChallenge▪ The inventory scanner and the "Licensing Algorithm Engine" for calculating the licensing of the Octopus

SPLA Manager require appropriate computing and storage power▪ Highest requirements for data protection and security ▪ Quickly available IaaS▪ Personal consulting by an experienced partner right from the start▪ Scalable infrastructure services to support rapid business growth

Solution▪ Open Telekom Cloud as Infrastructure as a Service for the SaaS offering of Octopus Cloud AG▪ Operation in T-Systems' high-security data center in Biere, Germany▪ Short-term, flexible and on-demand sourcing of web, database and FTP servers ▪ Easy management via the self-service portal▪ Personal support from T-Systems right from the start▪ Telekom store as an option for a wide-ranging sales channel

Benefit▪ Faster, simpler and more cost-effective provision of infrastructure services than before▪ High degree of future security, even in the event of expansion▪ Immediate answers to questions through personal support▪ Pay-per-use pricing model saves investment costs for IT infrastructure▪ Existing budgets are freed up for further development ▪ Data protection and security in accordance with German data protection guidelines

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smartfactory@tugrazManufacturing Concepts of the Future

Concept▪ Learning factory for agile and data secure manufacturing▪ 300m2 at the campus of the TU Graz▪ Open to all interested companies, especially SMEs▪ Digitized production technologies can be tested without disrupting the

company's own operations▪ New manufacturing methods are also being researched, with which even small

quantities can be produced profitably and flexibly▪ Focus: Data security and reliability of computer-controlled production systems

Contribution T-Systems▪ Know-how in the area of Information Security & Big Data Analytics in a

production environment ▪ Focus on cyber security relevant aspects and attack detection▪ Responsible for securing the smartfactory@tugraz incl. firewall concept

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Data Market AustriaEstablishment of a Data Service Ecosystem in Austria

Concept▪ Project establishes a data service ecosystem with the following participants:

infrastructure provider, service provider, data provider, broker, data market customer, end user, research/education/development.

▪ Cornerstone:▪ Creation of a significantly improved technology base▪ Establishment of a data innovation environment▪ Provision of connected cloud systems▪ Development of pilot systems and innovative (end-user) applications

Contribution T-Systems▪ Creation of an interoperable cloud▪ Architecture expertise and portal development

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INNOSpaceRoom for Innovation

Concept▪ Unique combination of space, methods, network of professionals and events ▪ A place where innovations are accelerated and become visible▪ Part of an ecosystem and connected to other Innocenters worldwide▪ Provides a network of customers, makers, motivators, method gurus, developers,

artists and designers to help implement ideas▪ Offers various formats (INNOFactory, INNOAcadamy and INNOStrategy) to

support innovation processes

Contribution T-Systems▪ Development of joint solutions within the INNOSpace community ▪ Active partnership within the INNOSpace community: provision of

competencies, experience and international network of the Group ▪ Use of INNOFactory formats and INNOAcademy training for innovation ideas

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Avenir SuisseThinkTank for Economic and Social Issues

Concept▪ As an independent think tank, develops free-market, liberal and scientifically

based ideas for the future of Switzerland▪ The think tank identifies relevant topics, points out the need for action at an

early stage and develops proposals for solutions▪ Politically independent and unaffiliated▪ Develops scientific, primarily economically based reform proposals with its

own research team in exchange with research institutions

Contribution T-Systems▪ Active participation in all events, such as the traditional fall conference, the

monthly brown-bag lunches and the roundtable discussions▪ Participation as a guest at the annual dinners, which are organized

exclusively for the CEOs and chairmen of the companies' boards of directors

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