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Company Confidential – Copyright Haworth Asia Pacific 2010
IFMA Health, Wellness & Ergonomics
Ideation | Nov 2012
Problem / Opportunity
Choice of Focus:
Machine / Mechanical CRE / FM Cost Efficiencies Knowledge Worker “Productivity” Prescriptive
Research Strategy Framework
Human / Organic; “Ecosystem” Organizational Culture Work Attitudes User-centered Occupancy quality
Problem / Opportunity
Research Strategy Framework
CRE / FMEfficiency
Organizational
Effectiveness
Problem / Opportunity
Research Strategy Framework
Prediction:Why?
Explanation:
How?
Description:
What?
Increasing value
Research Point of View
Research Strategy Framework
DesignSubjective
FactorsBusiness
Outcomes
Quality of LifeOccupancy Quality
Work Attitudes
Research Point of View
Quality of Human Experience
Align & Integrate Architectural with Organizational Design
Research Strategy Framework
Value / Role of Workplace Inspire the Human Spirit Improve Occupancy Quality Quality of Work Life
Architectural Org
aniz
atio
nal
Brandt, Chong & Martin, AIA; “Design Informed”
PracticeToday
PracticeNear Future
PracticeFar Future
FormalisticAttributes
BuildingPerformance
HumanPerformance
EducationToday
EducationNear Future
EducationFar Future
Evidence
Form/GeometryIntuitive/
ExperienceQualitative
Spatial Language
Evidence
SustainabilityQuantitative
Model/SimulationData Mining
Evidence
Human ExperienceQualitative
QuantitativeSocial Science
Research Strategy Framework
Balanced Investment / Performance?
Organizational
Human Facilities
Justice / FairnessTransparency
Vision / Mission
MotivationTrust / RespectExperience of
Meaning
Costs ft2
Space utilizationChurn costs
Research Strategy Framework
Relative Impact (investment or performance)
Human60-70%
Justice / FairnessTransparency
Vision / Mission
MotivationTrust / RespectExperience of
Meaning
ODB25-35%
FM5-12%
10% - 20% IT / IS
10% - 20% E&T; HR
Costs ft2
Space utilizationChurn costs
Research Strategy Framework
Psychological Experience
Physiological Symptoms
Building Performance
Physical Design
Environmental/EcologicalPsychology
H,S&W | OSHA | Ergonomics
Occupant-RelatedObjective Measures
(e.g., POEV)
Design & Technical Specs
Change & Collaboration?...
Research Strategy Framework
Collaboration
Interaction
Building Performance
Physical Design
Organizational/GroupPsychology
(e.g., Creativity, Innovation)
Types/Patterns(e.g., Social Networks)
Occupant-RelatedObjective Measures
(e.g., Density, Configuration)
Design/Technical Specs(e.g., Community-based, Urban, Neighborhoods)
Opportunity?...
Environmental design, Occupancy quality & Collaboration
Strategic integration/alignmentVision/missionPersonal valuesOrganizational cultureOrganizational design & behaviorArchitectural design
Organizational effectivenessCreativity/InnovationNew Ways of WorkingCollaborationSustainability
High-level principles/direction – to 2025
