Compania de Transport Public - Intelligent Cities Challenge...• accelerated by Orange Fab E:\12_Innovation Labs\Cluj Innovation Days\2016\01_Prezentare\Poze\i4r8nd.gif Free Wi-Fi

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Digital Cities

Compania de Transport Public Iaşi, Romania

October, 2017

Electronic Payment

▪ Tickets via smartphone (24 Pay on the Google Play and AppStore)

▪ The application is based on QR and NFC technologies .

▪ Application has three modules:

For passenger:

• Buy

• Suggestions and complaints

For tickets control

• QR scan

• Block QR / NFC tag codes

Desktop interface

Sales reports;

Activity reports;

Electronic Payment

Benefits for Travelers

▪ Increasing accessibility

▪ Reducing purchase times

▪ Pay with your bank card

▪ Real Time Acquisition

▪ Availability 24/7;

▪ Tracking costs

▪ Visa / Mastercard technology

Electronic Payment

Advantages for the Transport Operator

▪ Increasing the quality of service

▪ Alternative payment

▪ Preventing fraudulent journeys

▪ Management risks

▪ Traffic flow monitoring:

▪ Low maintenance costs

▪ Demographic data

▪ Dinamic reports

Electronic Payment


Revenues 20.08.2018 - 23.09.2018Daily

- ascendant trend - small regression on the weekend

Electronic Payment


Revenues 20.08.2018 - 23.09.2018

Weekly

- ascendant trend in weekly analysis

Electronic Payment


Revenues 20.08.2018 - 23.09.2018

Monthly

Electronic Payment


Revenues 20.08.2018 - 23.09.2018

Monthly

Electronic Payment

Application module dedicated for pupils / students

▪ Benefit for students

▪ Integrated data base

▪ reduces the checking activity

▪ (55,000 pupils and 60,000 )

Free Wi-Fi in the public transport fleet

4G+ for connected transport experience in Iasi

The system requires the installation of Wireless Router equipment on

each public transport vehicles.

• 10 equipped buses from CTP

• 1x Wi-Fi Access Point per bus

• Public transportation norms compliancy

• Secured Wi-Fi over 4G+ connectivity

• Real time positioning information

• Metrics for CTP & Municipality

• Air quality monitoring solution


Citizen and visitors participation through Wi-Fi Zone available in Iasi buses

• enhanced users experience during bus travel

• opening the door for a new set of on-board value added services

• public interest information dissemination, collection and analytics based on on-line

questionnaire

• real time analyzes with bus dispatch, occupancy and location

• safe internet surfing, secured access to digital content and public services, as well

as to the preferred applications on smartphone, tablet or laptop

• unlimited connexion (time or traffic)



~ 24 min average time online per user !

at least 2 sessions per user (mainly browsing & streaming) !

626 GB total data traffic done by 8,118 users in 10 busses in 11 months !!!



Users Monthly report

References

Demo

10 buses

No. UsersNov-17 447

Dec-17 428

Jan-18 295

Feb-18 718

Mar-18 1.796

Apr-18 1.782

May-18 2.051

Jun-18 1.500

Jul-18 935

Aug-18 820

Sep-18 766

Total 11.538

Average 1.049

0

500

1.000

1.500

2.000

2.500

WiF

i u

sers

Nov-17

Dec-17

Jan-18Feb-18

Mar-18

Apr-18May-

18Jun-18 Jul-18

Aug-18

Sep-18

No. Users 447 428 295 718 1.796 1.782 2.051 1.500 935 820 766

Number of Wi Fi Users in 10 Buses

Up-scaling: Extension to entire PT fleet - 250 vehicles (bus & trams)

Estimate: 26.250 users / month ; 315.000 users / year

* Maximum value - during the school year



~ 792 sessions (4%) longer than 60 min !!!

292 users (3.6%) returned more than 10 times in these 10 buses during the 11 months !!!

2,589 users (31.9%) returned at least once in these 10 buses during the 11 months !!!


From free connectivity to data collection for customer engagement.

Citizen polling through public Wi-Fi.

1 week online survey in 15 buses in other city


Air quality meter uRADMonitor

– global array of IoT connected monitoring stations, focused on continuous environmental surveillance

– monitoring Iasi air quality with 10 detectors installed on the STP buses

– data from sensors could be funneled into a city application that locates affordable housing depending on air pollution levels

– joint academic and research projects with available data sets (AIC, Gheorghe Asachi ETTI)

http://www.uradmonitor.com

• innovation partner

• Innovation Labs 2016 winner

• accelerated by Orange Fab

http://www.uradmonitor.com/?open=70000001


Takeaways - business wise

– smart city enablers need to be fine tuned for each city

– open framework architecture for co-innovation and

4G/5G for vertical services automation and

programmability

Ticket sales in public transport

Ticket system - EMV contactless technology

Principal component - payment device / validator for

electronic transaction

Offline or online transactions are allowed.



For the trip validation control operations, the

passengers will be required to present the receipt

which attest the transaction and the confirmation

of the validation of the trip.

The system allows defined and developed reports

according to requirements (hourly flows,

passenger flows on the transport line, transaction

volumes, etc.)


Benefits for passengers:

• fast and convenient

• secure payment method: when making the payment, the

passenger performs the transaction himself

• reduces the concern to provide the necessary cash

• modern payment method

• unique payment effect for both travel and merchant

payments or cash withdrawals from ATM


Advantages for the transport operator:

• reduces the time transaction

• reduces cash management costs

• significant reduction in transaction time (up to 40%)

• increasing the value of transactions

• modern payment method

• visibility on the passenger flows

Smart data management platform

• Opportunities created by digital technology to increase

• potential to change transportation behaviors.

• Real time passenger information systems,


BENEFITS OF SMARTER PUBLIC TRANSPORT

Passengers:

higher safety and punctuality, clearer and more relevant

information, increased comfort

Operators:

increase profitability - operational efficiency and diverse

sources of income.

City:

help the city to boost its competitiveness and attract more

competence.


ALL ABOARD – TIME TO ACT

• real-time communications

• planning their journey online or with a mobile app.

• information on departure / arrival times.

• a fast commuting, flexible, attractive and reliable experience.

Content Management System

- allows efficiently comunication.

- access to allways new personalized content.

- administered through a web application


Digital signage network inside or near transit shelters

- including text, images, animations, video, and audio on

high resolution LCD screens.

Using GPS coordinates, a network of over 200 digital

screens in 100 buses


The system allow to:

• Display real-time vehicle information

• Display emergency alerts and content over-ride

• Promote loyalty programs, new services and other

messages

• Display infotainment

• Generate revenue

Fleet management system

▪ solution for locating and monitoring fleet management

▪ allows operators to handle their fleets more.


Facilities

• Real-time vehicle tracking and location information

• Real-time monitoring and visualization

• Optimized fleet management and fleet utilization

• High quality real-time passenger information services

• Information services for drivers

• Improved punctuality of bus/tram services

• Performance statistics & off-line analysis

• Equipment diagnostics and maintenance planning

• Greater efficiency and reduced operational costs


Direct Impact

• Improve accuracy of the time schedule by 10% (succession

interval, frequency, trip time);

• adapting the trip departures tailored to trafic situations

(especially at peak hours), increasing time schedule

optimization by at least 8%

• 20% increase in the number of units in circulation in a state of

optimal esthetics

• decrease the number of complaints regarding the non-

observance of the time schedule by about 18 - 20%

• Lowering the number of unjustified withdrawals at the depot /

garage by 5-6%


Direct Impact

• Increase by 20% of the degree of involvement of the end-of-line

dispatchers in the coordinating activity of PT units,

• Improve the access of PT units in / out route from / to garage by 5%

• 100% compliance

with the program for

special courses

(pupils / students )

• Reduction of

intervention times in

case of road

events, technical

causes (especially

in trams) with at

least 10%

Real Time Passenger Information

Real Time Passenger Information system for vehicles and transit

shelters in Iasi

• Real-time and highly targeted digital content

• The system is connected to location-based services and GPS coordinates

received from a fleet management system

• Real-time information

- vehicle routes and numbers,

- next stops

- predictions about arrival

- disruptions - nature and causes


Real Time Passenger Information system for vehicles and transit

shelters in Iasi

As of 2012, real time passenger deployment has grown rapidly

2012 – 150 screens in 100 public transport vehicles

2018 – 200 screens in 100 public transport vehicles

(displayed front and middle)

Public service announcements, alerts and content over-ride :

• 15 in 2012,

• 28 in 2014,

• 70 in 2017

• and up to 110 over the course of 2018


Street furniture units equipped with LED screens with estimated time of

arrival display

The street furniture of tomorrow is one that makes commuting a simple,

reliable, flexible and attractive experience.

• Transit Shelters

equipped with LED

screens

• Information LED

panels near transit

shelters

• Information columns

with built in displays

The estimated time of arrival is made available through the Real Time Passenger

Information system that is connected to GPS coordinates received from the fleet

management system.


Street furniture units

equipped with LED screens

with estimated time of arrival

display

The estimated time of arrival is

made available through the Real

Time Passenger Information

system that is connected to GPS

coordinates received from the fleet

management system.

Public transport app

Public transport app for smarter travel

- open data and platforms

- a better and more connected public transport

- development of technology-enabled services by

providing open access


- solution based on travelers’ mobile devices that only need to have

internet connection.


All the information - around the city:

• bus/tram or connection to airport lines

• all transport facilities available or tram/bus

stops

• best itineraries

• line maps and station maps

• on line trip planning

• specific information on departure and arrival

times of trams and buses

• walking directions to stations

Compania de Transport Public

Cristian STOICA

October, __X_ ,

2018

Thank you.

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Compania de Transport Public - Intelligent Cities Challenge...• accelerated by Orange Fab E:\12_Innovation Labs\Cluj Innovation Days\2016\01_Prezentare\Poze\i4r8nd.gif Free Wi-Fi