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Community Programs Handbook 2020/21Valid 1 July 2020 to 30 June 2021
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IBN acknowledges that this Handbook may contain images and/or names of people who have since passed away.
Our vision“Building resilience and capacity for the present and strong foundations for the future.”
Our purpose“Supporting the Yinhawangka, Banyjima and Nyiyaparli people.”
IBN Corporation
IBN Community Programs Handbook 2020/2021 3
THANHARRU! WELCOME TO IBN 4How we help the IBN Community 4Membership Information 5Code of Conduct 6Privacy Statement 6
COMMUNITY PROGRAMS – AN OVERVIEW 72020-2021 Community Programs 8How to apply 10How to appeal a decision 11
PROGRAM 1: HOUSEHOLD ESSENTIALS 12
PROGRAM 2: EDUCATION 132.1 Kindy to Year 12 expenses 132.2 Private High School Scholarships – 2021 142.3 Public High School Boarding and Travel 152.4 Post-Secondary Education – TAFE/VET 162.5 Post-Secondary Education – University (degree and above) 17
PROGRAM 3: HEALTH AND WELLBEING 183.1 General Health 183.2 Dental Health 193.3 Medical and Dental Travel 203.4 Home Support for Elderly and Infirm 21
PROGRAM 4: CULTURAL SUPPORT 214.1 Cultural Support 224.2 Funeral Travel 234.3 Funeral Arrangements 24
PROGRAM 5: MEMBER ADVOCACY AND ADVICE 255.1 Financial and legal advice fees 255.2 Further approved legal costs 25
PROGRAM 6: EMPLOYMENT AND ENTERPRISE 266.1 Employment and Skills Training 266.2 Pilbara Business Support 27
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Thanharru! Welcome to IBNIBN Corporation is Trustee of the IBN Charitable Assistance Foundation set up in 2003 for the benefit of the Yinhawangka, Banyjima and Nyiyaparli people of the Pilbara.
How we help the IBN CommunityIBN supports members, their families and communities to build better lives for themselves and their families through:
1. Community Programs as listed in this Handbook
2. Service Delivery teams
Based in three Pilbara offices, our Field Officers manage projects and provide IBN Members with personal support and practical help to connect with services, such as:
• Education.• Employment and training.• Health.• Housing.• Support for Elders and members with special needs.• Funerals.• Legal and financial support.
3. IBN Services and projects
To build sustainable futures for IBN Members through employment enterprise and culture.
Our businesses include:
• IMMS – Indigenous Marine and Mining Services is a labour hire business in Port Hedland that can assist IBN Members to find jobs.
• IBN Services in Hedland – provides training and employment in horticulture, building construction and maintenance, and runs the only native plant nursery in the region, servicing commercial clients across the Pilbara.
IBN Community Programs Handbook 2020/2021 5
Membership InformationTo become an IBN Member, you must be 16 years or older and a recognised member of the Yinhawangka, Banyjima and Nyiyaparli language groups. You will need to complete an application form and a Deed of Undertaking and attach a copy of your birth certificate. Talk to an IBN officer for help.
Dependent Children who receive help from IBN must be registered on the database.
A ‘Dependent Child Advice Form’ can be found on the IBN website or an IBN office.
There are three types of dependent child:
• The biological child of an IBN Member in the legal care of their parent.• A non-IBN child (18 and under) in the legal care of an IBN Member.• An IBN child in the legal care of a person who is not an IBN Member.
Non-IBN carers of IBN children may apply on behalf of the child for Education and Health and Wellbeing benefits only.
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Code of Conduct IBN’s Code of Conduct (2016) requires IBN directors, employees and members to respect the law and other people at all times.
IBN Members are expected to behave with Respect, Patience, Honesty, Courtesy and Care.
Unacceptable behaviour includes abuse, physical assault or threats, ‘trolling’ on social media, ‘humbugging’, dishonesty, theft or damage to property.
IBN members who breach this Code of Conduct will be asked to explain themselves to an IBN manager or the CEO. After investigation, if proven to be true, a breach may lead to mediation, a warning, suspension of benefits, or legal intervention. Serious acts will be reported to the police.
Privacy StatementMembers’ personal information is confidential to IBN. It is used solely by IBN for providing benefits and services to members and to monitor programs. Personal information about a member or a dependent child will be shared only with the permission of the member or the child’s parents or approved carer.
IBN Community Programs Handbook 2020/2021 7
Community Programs – an overviewThe Community Programs are funded by the IBN Charitable Foundation and are reviewed and updated every year by the IBN Board. This handbook gives a summary of what is available and what is not available in each program. There may be special conditions or exclusions in the IBN policy that cannot be printed in full in this Handbook, but our IBN office teams can explain the details and help members to apply.
As well as Community Programs, IBN has Service Delivery teams in our three Pilbara offices. Our Field Officers provide practical support and can help members to access programs and services offered by IBN, government agencies, other Trusts and charities.
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2020-2021 Community Programs Except where stated, benefit limits are for the financial year 1 July 2020 – 30 June 2021.
1. Household Essentials – flexible $3,000
2. Education
Kindy to Year 12 $2,500
Private High School Scholarship (for 2021 school year) $15,000
Public High School Boarding & Travel $10,000
Post-Secondary Education
TAFE/VET $10,000
University $10,000
3. Health and Wellbeing:
General Health $10,000
Dental Health $10,000
Medical and Dental Travel $15,000
Home Support for Elderly and Infirm
Accessibility modifications $10,000
HACC meals and mobility aids As required
4. Cultural Support:
Cultural Support $2,000
Funeral Travel $2,000
Funeral Arrangements (IBN funerals) $5,000 per funeral
5. Member Advocacy & Advice:
Financial planning and tax advice 2-hour consultation
Initial legal advice 2-hour consultation
Further legal costs $10,000
6. Employment & Enterprise:
Employment and skills training $1,200
Pilbara Business Support
Business Advice – Many Rivers Referral – no cost
Business Planning $2,000
Business Development $20,000
IBN Community Programs Handbook 2020/2021 9
General exclusions
Under the Charitable Trust rules, IBN cannot assist with the following expenses:
• Fines, taxes or debt.• Payments for religious purposes.• Contributions to a political party.• Donations to charities that award grants.• Rental bonds.• Mortgage payments.• Reimbursements.
If a member inadvertently exceeds an annual benefit limit or makes a false claim, the excess amount will be deducted from the benefit limit for the following year.
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How to apply Step 1Choose the Community Program you need from the Handbook or the IBN website.
Step 2Download and complete the application form.
Make sure you fill in everything and attach the supplier’s invoice or quote and other support documents.
The name and address on the application form must match your details on the IBN database. If you have moved or changed your name, please complete the Update Personal Details form.
If your application relates to a dependent child, make sure the child is registered with us, using the IBN Dependent Child Advice Form.
Step 3Send your completed application form and attached documents to IBN.
Fax: (08) 9140 0996
Email: [email protected]
In person, visit one of our offices in South Hedland, Tom Price or Karratha.
Step 4IBN Members Services team will process your application.
The deadline for Private High School Scholarships application is 30 October 2020 for the 2021 school year. It may take several weeks to process a scholarship application.
For all other Community Programs, applications will take up to 5 working days once all the documents are received.
IBN will contact you to let you know the outcome and will pay the supplier. We cannot provide reimbursements.
Step 5Not happy with the outcome? You can Appeal a decision.
IBN Community Programs Handbook 2020/2021 11
How to appeal a decision
COMMUNITY PROGRAMSApplication for assistance – decision by CP Team
STEP ONECP Team decision appealed – CP Team Leader
STEP TWOReview of appeal – Community and Member Services Manager
STEP THREEReview of appeal – CEO
RESOLVED
Step 1Members who wish to dispute a Community Program decision can appeal in writing by completing the Appeal form. Your appeal will be considered by the Community Programs Team Leader.
If you need help writing your appeal a Community Programs Team Member can help. Contact us on 1800 014 401 or email [email protected]
Post, email, fax or visit one of our offices to submit your appeal. IBN will contact you with a decision.
Step 2If your appeal is not resolved at Step 1, it may be referred to the Community and Member Services (CAMS) Manager.
Step 3If required, the appeal may be referred to the CEO. The member will be advised in writing of the appeal outcome.
Step 4If, after the conclusion of the above process, the member believes the decision did not follow correct procedure, they can make a ‘General Complaint’ to the IBN Board by emailing [email protected] The Board’s decision is final.
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PROGRAM 1:
Household Essentials This program assists members with essential household bills and other expenses.
Benefits Up to $3,000 per financial year
Eligibility All IBN Members. Members who are sharing a household may pool benefits.
AVAILABLE items (including installation and delivery)
1. Baby items and accessories.2. Basic furniture. 3. Clothing and shoes.4. Computers (desktop or laptop computer,
iPad, mobile phone, printer) and computing supplies.
5. Council rates.6. Food and fuel – vouchers or cards.7. Gardening services and tools.8. Homewares. 9. Home maintenance (available for
homeowners only).10. Home insurance.11. Home security.
12. Household appliances (e.g. whitegoods, TV, sound systems).
13. Linen and bedding.14. Pest control.15. Rent.16. Skip bins.17. Telephone/mobile prepaid and post-paid bills
and internet service. 18. Utility bills – electricity, water, gas.19. Vehicle repairs, servicing, tyres, registration
and insurance.20. Veterinary expenses.21. Water – Bottled. 22. Water purifier and filters.
Items NOT available
• Hire cars. • Temporary accommodation. • Fines, bankruptcy expenses, taxes or debts.• Rental bonds. • Mortgage payments.
• Donations.• Gaming equipment (e.g. Playstation, Xbox).• Foxtel and online subscriptions (e.g. Netflix).• Cigarettes, alcohol and gambling (e.g. Lotto).
Conditions
• Members who are sharing a household may pool benefits but may not assign their benefits to a different household.
• The address for delivery of purchased items or household bills must be the registered residential address of the IBN Member applicant.
• Home maintenance is available only to members who are homeowners. Maintenance on rented properties is the responsibility of the landlord.
Application Processing Time
Up to 5 working days once all the documents have been received by IBN.
IBN Community Programs Handbook 2020/2021 13
PROGRAM 2:
Education 2.1 Kindy to Year 12 expensesBenefits Up to $2,500 per child/per financial year
Eligibility A dependent child listed on the IBN database. Children who reach the age of 16 may apply for membership of IBN and receive education benefits in their own name.
AVAILABLE items
• School fees – enrolment and tuition.• Laptop or iPad/tablet, printers – one device
per 3 years. • Computing supplies – computer bags,
software, warranties and repairs, ink cartridges.• Textbooks, school bag and general supplies.• Uniforms, sports clothing and shoes.• School bus Multiriders.• School canteen lunch accounts.
• Equipment – sporting items, musical. instruments as required by the school – up to $1,000 per item/per three years.
• School photographs.• School activities – such as excursions, camps,
Country Week, school balls. • Extracurricular activities – such as fees for
after school programs, extra tutoring, sports club, music and swimming lessons.
Items NOT available
• Computing devices and printers are not available for Kindy and Pre-primary students. For other students, each device can be purchased once every three years.
• Individual equipment items can be purchased only once every 3 years. • Fuel.
Conditions
• ABSTUDY is not a condition of this program, but eligible students are encouraged to apply.• Eligible students must access government Student Travel Subsidies where available.• Parents and legal carers are required to allow IBN to obtain school progress reports.
Application Processing Time
Up to 5 working days once all the documents have been received by IBN.
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2.2 Private High School Scholarships – 2021Benefits Up to $15,000 per student/per school year to attend an Australian private school. Up to 60 scholarships will be awarded for the 2021 school year.
Eligibility
• A dependent child registered with IBN or an IBN member of high school age.• Accepted for enrolment into an Australian private school.• 2020 IBN scholarship students are eligible to apply for a 2021 scholarship.
AVAILABLE items
• Enrolment and tuition fees • Boarding fees for a school-based residence or hostel.• Travel assistance (conditions apply).• Study expenses:
• Laptop or iPad/tablet, printers – one device per 3 years. • Computing supplies – computer bags, software, warranties and repairs, ink cartridges.• Textbooks, school bag and general supplies.• Uniforms, sports clothing and shoes.• School bus Multiriders.• School canteen lunch accounts.• Equipment – sporting items, musical instruments as required by the school – up to $1,000 per
item/per three years.• School photographs.• School activities – such as excursions, camps, Country Week, school balls. • Extracurricular activities – such as fees for after school programs, extra tutoring, sports club,
music and swimming lessons.
Items NOT available
• Private rental.
Conditions
• ABSTUDY is not a condition of this program but eligible students are encouraged to apply. IBN will assist you with your application.
• Eligible students must access government Student Travel Subsidies where available.• Scholarship students cannot access Kindy-Year 12 benefits as well.• Parents and legal carers are required to allow IBN to obtain school progress reports.• Continued scholarship funding may be subject to satisfactory attendance and academic progress. • IBN must be notified of any change in the student’s situation.
Application Processing Time
The deadline for 2021 school year scholarship applications is Friday 30 October 2020.
IBN Community Programs Handbook 2020/2021 15
2.3 Public High School Boarding and TravelBenefits Up to $10,000 per financial year.
Eligibility
• A dependent child listed on the IBN database or an IBN member of high school age.• Students who are studying away from home at residential public high schools.
AVAILABLE items
• Boarding fees. • Travel assistance (conditions apply).• Public boarding students may also access Kindy to Year 12 program benefits.
Items NOT available
• Food. • Private rental.
Conditions
• ABSTUDY is not a condition but eligible students are encouraged to apply. • Eligible students must access government Student Travel Subsidies where available. • IBN must be notified of any change in the student’s situation.
Application Processing Time
Up to 5 working days once all the documents have been received by IBN.
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2.4 Post-Secondary Education – TAFE/VET Benefits Up to $10,000 per financial year. Students enrolled in 2020 may access the new benefits from 1st July 2020.
Eligibility A dependent child or IBN member who is enrolled in an accredited vocational education course at a TAFE or private RTO (Registered Training Organisation) and studying at Certificate 1 to Advanced Diploma level. This includes apprenticeships and traineeships.
AVAILABLE items
• Fees including up to 100% of applicable VET fees paid upfront on enrolment.• Study expenses. • Tools and equipment – up to $1,000 per item/per three years.• Student residential boarding fees or private rentals through an agent.• Travel assistance (conditions apply).
Items NOT available
• Fees for non-accredited short courses, professional registration and licence fees. • Historical course fee debts.• Daily food and fuel expenses.• Rental bonds.
Conditions
• ABSTUDY is not a condition of this program, but eligible students are encouraged to apply.• Eligible students must access government Student Travel Subsidies where available.• Multi-year funding may be subject to satisfactory attendance and academic progress. • Boarding fees, private rent and travel costs are paid only for students who are studying away
from home.• Student withdrawal – IBN may seek a refund of VET fees already paid to the RTO.
Application Processing Time
Up to 5 working days once all the documents have been received by IBN.
IBN Community Programs Handbook 2020/2021 17
2.5 Post-Secondary Education – University (degree and above)
Benefits Up to $10,000 per financial year. Students enrolled in 2020 may access the new benefits from 1st July 2020.
Eligibility A dependent child or IBN member who is enrolled in an accredited qualification at undergraduate degree level or above and delivered by an Australian University or College within Australia.
AVAILABLE items
• HECS fees – Up to 50% of applicable HECS fees per unit of study, paid upfront on enrolment. This will assist students while they are studying and reduce their HECS debt.
• Up to 100% of non-HECS fees. • Study expenses. • Tools and equipment – up to $1,000 per item/per three years.• Student residential boarding fees or private rentals through an agent.• Travel assistance (conditions apply).
Items NOT available
• Fees for non-accredited short courses, professional registration and licences. • Historical course fee debts.• Daily food and fuel expenses.• Rental bonds.
Conditions
• ABSTUDY is not a condition of this program but eligible students are encouraged to apply.• Eligible students must access government Student Travel Subsidies where available.• Multi-year funding may be subject to satisfactory attendance and academic progress. • Boarding fees, private rent and travel costs are paid only for students who are studying away
from home.• Student withdrawal – IBN will seek a refund of HECS fees already paid to the University.
Application Processing Time
Up to 5 working days once all the documents have been received by IBN.
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PROGRAM 3:
Health and Wellbeing 3.1 General HealthBenefits Up to $10,000 per financial year.
Eligibility IBN members. Medical costs for dependent children are included in the annual limit.
AVAILABLE items
• Medical, allied health (physiotherapy, osteopathy, psychology etc) and specialist fees. • All medical and health expenses prescribed by a doctor.• Pharmacy items (prescriptions only). • Ambulance and private health insurance (including family cover).• Ambulance transport.
Items NOT available
• Cosmetic treatment and items.• Non-prescription glasses.• Travel costs – available in program 3.3 Medical and Dental Travel.• Medical costs incurred outside Australia.
Conditions
• Members are required to provide their Medicare Number and private health insurance details.• Prescription only medications.• Where applicable, members must apply for Medicare, PBS, private health or travel insurance,
or other support. IBN will pay the gap.
Application Processing Time
Up to 5 working days once all the documents have been received by IBN.
IBN Community Programs Handbook 2020/2021 19
3.2 Dental HealthBenefits Up to $10,000 per financial year.
Eligibility IBN members. Dental costs for dependent children are included in the annual limit.
AVAILABLE items
• Dental expenses.
Items NOT available
• Cosmetic treatment and items unless prescribed by a dentist for health reasons.• Travel costs are available in program 3.3 Medical and Dental Travel.
Conditions
• Members are required to provide their Medicare Number and private insurance details.• Where applicable, members must apply for Medicare, PBS, private health or travel insurance,
or other support. IBN will pay the gap.• A course of dental treatment will need a dental plan and itemised quote approved by
IBN in advance.• Dental plans that are not completed in a financial year cannot be rolled over.
Application Processing Time
Up to 5 working days once all the documents have been received by IBN.
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3.3 Medical and Dental TravelBenefits Up to $15,000 per financial year.
Eligibility
• An IBN Member patient travelling away from home for prescribed medical or dental care.• An IBN Member acting as travel escort or as patient support for an ill or injured child or family
member (including kinship relations).• A travel escort or patient supporter for an ill or injured IBN Member. A family group may include
children within the annual limit.
AVAILABLE items
• Domestic airfares.• Bus fares.• Car travel (fuel and food voucher/card). • Taxi vouchers.• Accommodation, meals and incidentals up to $250 per day for up to 7 days.
Items NOT available
• International travel.
Conditions
• Members are required to provide their Medicare Number.• All travel will require referral by a registered doctor or dentist or other medical evidence.• Members must apply for PATS and other support (Medicare, private health or insurance etc) and
show evidence if they are not eligible. IBN will pay the gap.• Fuel costs are at ATO rates.• Extensions beyond 7 nights will require confirmation from an appropriate health professional.
Application Processing Time
Up to 5 working days once all the documents have been received by IBN.
IBN Community Programs Handbook 2020/2021 21
3.4 Home Support for Elderly and InfirmBenefits
• Up to $10,000 per financial year for home or vehicle accessibility modifications.• Mobility aids and HACC meals as required.
Eligibility IBN Elders (aged 55 and over) and Members with a disability or mobility problems.
AVAILABLE items
• Up to $10,000 for accessibility modifications to a home or vehicle.• Mobility aids. • HACC meals.
Conditions
• For home and vehicle modifications, an assessment report is required from a qualified professional, such as an ACAT (Aged Care Assessment Team) assessor, occupational therapist, or disability consultant.
• IBN funding will supplement government support, such as NDIS and Aged Care.• All home modifications require the approval of the homeowner.
Application Processing Time
THIS PROGRAM IS MANAGED BY THE IBN SERVICE DELIVERY TEAM IN SOUTH HEDLAND, AS REQUIRED.
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PROGRAM 4:
Cultural SupportIBN knows that keeping culture strong is vital and we support the IBN community to attend and participate in Lore practice, cultural recording and activities, and funerals.
4.1 Cultural Support Benefits Up to $2,000 per financial year.
Eligibility IBN Members attending official lore business and cultural activities including recording, memorials and ceremonies, caring for country, visiting burial grounds and family history sites.
AVAILABLE items
• Travel expenses – airfares, fuel and food vouchers/cards.• Camping equipment.• Cultural activities – approved daily fees of $500 per day.• Hire or purchase of recording equipment.
Items NOT available
• Loss of earnings while attending Lore or Cultural activities.• Vehicle repairs and tyres – these are available in Program 1. Household Essentials.
Conditions
Applications for cultural recording fees must be approved by an IBN Language, Culture and Heritage officer.
Application Processing Time
Up to 5 working days once all the documents have been received by IBN.
IBN Community Programs Handbook 2020/2021 23
4.2 Funeral TravelIBN recognises the cultural importance of funerals to the IBN community and provides support for IBN members to attend funerals.
Benefits Up to $2,000 per financial year.
Eligibility IBN Members.
AVAILABLE items
• Airfares or bus fares.• Car travel – fuel and food vouchers or cards (no limit).• Accommodation.
Items NOT available
• Clothing .• Taxis.• Tyres, vehicle repairs and maintenance.• Car registration and driver’s licence.
Conditions
• Funerals attended may be for IBN members or non-family members. • Within the annual benefit limit, there is no restriction on the benefit paid per funeral.
Application Processing Time
Up to 5 working days once all the documents have been received by IBN.
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4.3 Funeral ArrangementsIBN recognises the cultural importance of funerals to the IBN community and contributes towards the cost of arranging funerals for deceased IBN Community Members.
Benefits Up to $5,000 per funeral.
Eligibility IBN Members who are responsible for arranging the funeral of a deceased IBN member.
AVAILABLE items
• Funeral costs – funeral notice, funeral director, burial, cremation, coffin, transport of the body, flowers and other direct costs.
• Catering including food vouchers or cards for the hosting family.• Funeral clothing and blankets.• Family funeral travel – airfares, bus fares and fuel vouchers/cards.
Items NOT available
• Tyres, vehicle repairs and maintenance, registration and driver’s licence.• Taxis.
Conditions
• IBN will liaise only with the applicant, who must be the IBN Member who is approved by the family as the funeral arranger.
• Benefits cannot be pooled between family members.
Application Processing Time
Up to 5 working days once all the documents have been received by IBN.
IBN Community Programs Handbook 2020/2021 25
PROGRAM 5:
Member Advocacy and AdviceBenefits See below.
Eligibility IBN Members.
AVAILABLE items
5.1 Financial and legal advice fees • Financial planning and tax advice – 2 hour consultation.• Initial legal advice – 2 hour consultation.
5.2 Further approved legal costs • Up to $10,000 per member/per financial year.
Items NOT available
• Fines, bankruptcy expenses, taxes and debts.
Conditions
• IBN approval must be obtained before attending a legal appointment. • Further approved legal costs are governed by IBN Policy on Funding for Legal Fees and
Disbursements (2017 revised)– special conditions and exclusions apply. Contact IBN for details. • IBN may refer members to the Pilbara Community Legal Service, Aboriginal Legal Service or
other agency.
Application Processing Time
Up to 5 working days once all the documents have been received by IBN.
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PROGRAM 6:
Employment and Enterprise6.1 Employment and Skills TrainingBenefits
Up to $1,200 per financial year for expenses that will improve work skills or job prospects.
Eligibility
Employed and unemployed IBN Members, including dependent children under 18 years of age.
AVAILABLE items
• PPE – Personal Protective Equipment.• Short courses and work tickets – such as First Aid, Safety, RGS, RSA.• Vehicle driver training, testing and licence fees (no age limit).• Drug and alcohol testing. • Child care fees to allow members to attend approved training or a job interview.
Items NOT available
Accredited course fees are available under the Education Program.
Conditions
• Services must be from an Australian approved provider.• Unemployed members are encouraged to attend job training with a job services provider (eg.
Bloodwood Tree, Ashburton etc).
Application Processing Time
Up to 5 working days once all the documents have been received by IBN.
IBN Community Programs Handbook 2020/2021 27
6.2 Pilbara Business SupportThis program provides for business advice and planning as well as business development support for Pilbara-based enterprises.
Benefits
Business Advice – Free advice from Many Rivers. This is NOT compulsory.
Business Planning – Up to $2,000 for business planning services.
Business Development – (conditions apply)• Up to $20,000 for Pilbara-based startups, business purchase or development of an
established business. • Up to $10,000 for a second application from the same member.
Eligibility
• Business Development support – IBN Members who wish to establish, acquire, develop or expand a Pilbara-based business or social enterprise.
• One application PER BUSINESS – NO POOLING.• Businesses must be ABN-registered with charitable aims or a focus on community benefits
including employment and training.• To comply with fiduciary duties requirements, current IBN Board Directors are not eligible for
Business Planning or Business Development support.
AVAILABLE items
Business Planning Support• Legal advice.• Market research, feasibility or scoping studies.• Business or marketing plans.• Initial startup costs such as computing
equipment. • Other relevant costs.
Business Development Support• Business purchase costs.• Tools and equipment. • Business vehicles.• Renovation or expansion costs.• Other relelvant costs.
Items NOT available General operating costs.
Conditions
• One application PER BUSINESS – NO POOLING.• Extra conditions apply for Business Development applicants.
Application Processing Time
Up to 5 working days once all the documents have been received by IBN.
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CONTACT USIBN SOUTH HEDLAND HEAD OFFICE
Open Monday to Friday, 8:30am – 4:30pm FREE CALL 1800 014 401 Call 08 9140 0900 Fax 08 9140 0996 After hours emergencies 0418 954 806 Email [email protected] Community Program applications email: [email protected] Membership enquiries email: [email protected]
3 Brand Street, South Hedland, Western Australia, 6722 Postal address: PO Box 2390, South Hedland, Western Australia, 6722
IBN TOM PRICE OFFICE
Open Monday to Friday, 8:30am – 4:30pm Call 08 9189 3706 Fax 08 9189 3717 Email: [email protected]
Shop 1, 973 Central Road, Tom Price, Western Australia, 6751 Postal address: PO Box 592, Tom Price, Western Australia, 6751
IBN KARRATHA OFFICE
Open Monday to Friday, 8:30am – 4:30pm Call 08 9185 1499 Fax 08 9144 2521 Email: [email protected]
Unit 3/4 Welcome Road, Karratha, Western Australia, 6714 Postal address: PO Box 1840, Karratha, Western Australia, 6714
IBN NURSE – Tom Price
Call 08 9188 0500 or 0497 709 366 Email: [email protected]
Nintirri Centre, Central Road, Tom Price
