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Lisa KemptonMay 2017
Buildathrivingcommunity of practice toupthechangegameinyourorganizationAcasestudyinempoweringChangeLeaderstotranslateknowledgeintovalue-generatingaction
MyStory
Quick Poll
Learning ObjectivesWHY 1. Understandhowacommunityofpracticecanenhance
performance ofpractitioners.
WHAT 2. Gaininsightintowhatmakesacommunityofpracticethrive andgeneratevalue.
HOW 3. Learnandapplyasimpleprocesstoexplorepotential,designandengageacommunityofpractice.
4. Try-outfacilitationactivities foreffectivecommunityengagements.
MyStoryChallenge
knowledge ≠ action
Bigleapfromtheclassroomtoreallife
Partner Introduce Share
Whathashelpedyoumaketheleapandputyourknowledgeintoaction?
MyStoryInformal learning accountsforover75%ofthelearningtakingplaceinorganizationstoday
Conner,Marcia“InformalLearning.”1997-2013.
TransformingSystemsforBetterHealth
Helppeople+ organizations
begreat atchange
Lead real-life change projects
MyStory“Communitiesofpracticearegroupsofpeoplewhoshareaconcernorapassionforsomethingtheydoandlearnhowtodoitbetter astheyinteractregularly.”EtienneWenger-Trayner
Communityofchange management
professionals SupportingBritishColumbiaHealthcareprojectsandinitiatives
55members
90%agree
6coreteam
4Xyear
5org
est.2015
Sixword
stories
Valueof
community
Lightatthebeginningofthetunnel
Continuouslearningthroughasupportnetwork
Pushingboundariesinasafe
environment
Thespiritofcollaborationliveshere
Makingthepracticeofchangepainless
Safespacetodiscusssticky
issues
Applicabilityofconceptsto
reallife
MyStory
Whatreally isacommunityofpractice?
JayCrossInformalLearning:RediscoveringtheNatural
PathwaysThatInspireInnovationandPerformance
“Formallearningislikeridingabus: thedriverdecideswherethebusisgoing;thepassengersarealongfortheride.Informallearningislikeridingabike:theriderchoosesthedestination,thespeed,andtheroute.”
LearnShare Collaborate
Communityofpracticeessence
Facilitate+connect
Simpleprocess
ExplorePotential
Design+Go!
Engage+
Facilitate
1 2 3
Explore Design Engage
ExplorePotentialUnderstandifthereisacompellingneed
andenoughinteresttobuildacommunityofpractice
1
Definecommunity+goals
Enrolchampionstolead+guide
Craftavalueproposition
Hostinfosession
Engage peopleidentity+purpose
PeoplewithsimilaritiesanddifferencesThe spark isinthedifferences
Establish a Core Team lead+guide
Committime+resources
Inyourorganization,whatchallengesdopeoplefaceputtingtheirknowledgeintoaction?
Think Partner Share
Howcouldpeoplebenefitbyconnecting?
Explore Design Engage
Design+Go!Withstructureandintent,designandinitiatethecommunityofpractice
2
Steps
DraftaCommunityofPracticeCharter
Hosteventtodemonstratevalue
Engagepeopleindesign
FinalizeCharter
Go!
CommunityofPracticecharterValues+
MembershipCommitments
Scope
Caseforaction
Roles
Goals
Forums
Letmembersdecide
voluntary
Choice
Keep informalessence inmind
Trustvalues+commitments
Connection beforecontent
Give
Get
Designessential
Avoidshowcasesmessy is perfectly good
enough
Keepstatus outofit
Letdemandbuild
Whatideasdoyouhavetocreate‘give+get’inyourorganization?
Partner Share Group Share
Explore Design Engage
Engage+FacilitateEngageinlearning,sharingandcollaborationactivitiesthat
generatevalue
3
Steps
Planeventbasedonneeds+dynamics
Hostevent
Debrief+learn
Improve
Whenyouwereachild,whatdidyouwanttobewhenyou“grewup”?Howdoesthatconnectwithwhatyoudotoday?
Webofconnection
FindaPartner.Taketurns.
Teachsomethingaboutchangein
5 min
Lightningteach
Challengingchanges
LightningTeachTeachyourpartnersomethingabout
communitiesofpracticein5minorless
Partner Teach Switch
MyStoryBenefitsforyourorganization
Benefitsforyoupersonally
0 5 0 5
Acceleratesapplicationoflearning
Reducestime/costinretrievinginformation
Improvesknowledgeanddistribution
Enhancescoordinationandstandardization
Reducesreworkandreinvention Improvesmy
collaborationwithpeers
Improvesmysatisfactioninmycurrentposition
Enhancesmyprofessionaldevelopment
Increasesmyproductivityandquality
Whatwillyoudotobuildathrivingcommunityofpracticeinyour
organization?
BuildingthrivingCommunitiesofPracticetoempowerChangeLeaders
LisaKempton,[email protected]/in/lisa-kempton
