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Community Integration / Community Support Services / Individualized Support Planning Table of Contents All MaineCare Providers Acadia Healthcare Allies Alternative Services Alternative Wellness Services Aroostook Mental Health Services Assistance Plus Behavior Health Solutions for Me Break of Day, Inc Broadreach Family & Community Services Catholic Charities Maine Charlotte White Center Choices Coastal Maine Behavioral Health Inc. Common Ties Community Care Community Counseling Center Community Health & Counseling Services Connections for Kids Constellations, Inc. Cornerstone Behavioral Healthcare Counseling Services Inc. Direct Community Care Dirigo Counseling Clinic Employment Specialist of Maine Evergreen Behavioral Services Fullcircle Supports Inc Goodwill Industries of Northern New England Graham Behavioral Services Harbor Family Services Healing Hearts LLC Health Affiliates Maine HealthReach Network Higher Ground Services Kennebec Behavioral Health Life by Design Lutheran Social Services Maine Behavioral Health Organization Maine Vocational & Rehabilitation Assoc. Manna Inc Merrymeeting Behavioral Health Associates- Adult Case Mgmt Mid Coast Mental Health Motivational Services Northeast Occupational Exchange Northern Maine General Ocean Way Mental Health Agency OHI Oxford County Mental Health Services Port Resources Rumford Group Homes Sequel Care of Maine Shalom House Smart Child & Family Services Somali Bantu Youth Association of Maine St. Andre Homes Stepping Stones

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Page 1: Community Integration / Community Support Services / … · 2014-10-29 · Community Integration / Community Support Services / Individualized Support Planning Table of Contents All

Community Integration / Community Support Services / Individualized Support Planning

Table of Contents

All MaineCare Providers

Acadia Healthcare

Allies

Alternative Services

Alternative Wellness Services

Aroostook Mental Health Services

Assistance Plus

Behavior Health Solutions for Me

Break of Day, Inc

Broadreach Family & Community Services

Catholic Charities Maine

Charlotte White Center

Choices

Coastal Maine Behavioral Health Inc.

Common Ties

Community Care

Community Counseling Center

Community Health & Counseling Services

Connections for Kids

Constellations, Inc.

Cornerstone Behavioral Healthcare

Counseling Services Inc.

Direct Community Care

Dirigo Counseling Clinic

Employment Specialist of Maine

Evergreen Behavioral Services

Fullcircle Supports Inc

Goodwill Industries of Northern New England

Graham Behavioral Services

Harbor Family Services

Healing Hearts LLC

Health Affiliates Maine

HealthReach Network

Higher Ground Services

Kennebec Behavioral Health

Life by Design

Lutheran Social Services

Maine Behavioral Health Organization

Maine Vocational & Rehabilitation Assoc.

Manna Inc

Merrymeeting Behavioral Health Associates-Adult Case Mgmt

Mid Coast Mental Health

Motivational Services

Northeast Occupational Exchange

Northern Maine General

Ocean Way Mental Health Agency

OHI

Oxford County Mental Health Services

Port Resources

Rumford Group Homes

Sequel Care of Maine

Shalom House

Smart Child & Family Services

Somali Bantu Youth Association of Maine

St. Andre Homes

Stepping Stones

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Sunrise Opportunities

Sweetser

The Opportunity Alliance

Tri-County Mental Health

UCP VI

York County Shelter Program

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 75% 38 of 51FY14 Q2 77% 36 of 47FY14 Q3 61% 27 of 44FY14 Q4 65% 39 of 60

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 69% 1463 of 2122FY14 Q2 69% 1372 of 1975FY14 Q3 64% 1263 of 1975FY14 Q4 64% 1451 of 2255

FY14 Q1 40% 267 of 672FY14 Q2 34% 207 of 614FY14 Q3 31% 225 of 729FY14 Q4 32% 267 of 825

10/17/2014

Total MaineCare

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

74.5% 76.6%

61.4% 65.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

68.9% 69.5%63.9% 64.3%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

39.7%33.7% 30.9% 32.4%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 100% 4 of 4FY14 Q2 100% 4 of 4FY14 Q3 50% 2 of 4FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 88% 7 of 8FY14 Q2 100% 9 of 9FY14 Q3 83% 10 of 12FY14 Q4 83% 5 of 6

FY14 Q1 100% 1 of 1FY14 Q2 N/A 0 of 0FY14 Q3 25% 1 of 4FY14 Q4 0% 0 of 1

10/17/2014

Acadia Healthcare                                 

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

100.0% 100.0%

50.0%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

87.5%100.0%

83.3% 83.3%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0%

0.0%

25.0%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 0% 0 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 42% 14 of 33FY14 Q2 48% 13 of 27FY14 Q3 23% 6 of 26FY14 Q4 38% 15 of 39

FY14 Q1 21% 4 of 19FY14 Q2 29% 4 of 14FY14 Q3 45% 9 of 20FY14 Q4 16% 4 of 25

10/17/2014

Allies                                            

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

42.4%48.1%

23.1%

38.5%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

21.1%28.6%

45.0%

16.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 100% 1 of 1FY14 Q2 100% 4 of 4FY14 Q3 0% 0 of 1FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 95% 21 of 22FY14 Q2 93% 14 of 15FY14 Q3 100% 18 of 18FY14 Q4 100% 15 of 15

FY14 Q1 0% 0 of 1FY14 Q2 0% 0 of 1FY14 Q3 0% 0 of 1FY14 Q4 N/A 0 of 0

10/17/2014

Alternative Services                              

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

100.0% 100.0%

0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

95.5% 93.3%100.0% 100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 100% 1 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 N/A 0 of 0FY14 Q2 100% 2 of 2FY14 Q3 80% 4 of 5FY14 Q4 82% 9 of 11

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 100% 1 of 1FY14 Q4 0% 0 of 2

10/17/2014

Alternative Wellness Services

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

100.0%

80.0% 81.8%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0%

100.0%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 100% 1 of 1FY14 Q2 100% 1 of 1FY14 Q3 100% 1 of 1FY14 Q4 0% 0 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 80% 20 of 25FY14 Q2 89% 41 of 46FY14 Q3 85% 34 of 40FY14 Q4 91% 40 of 44

FY14 Q1 60% 3 of 5FY14 Q2 60% 3 of 5FY14 Q3 50% 3 of 6FY14 Q4 60% 3 of 5

10/17/2014

Aroostook Mental Health Services                  

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

100.0% 100.0% 100.0%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

80.0%89.1% 85.0%

90.9%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

60.0% 60.0%50.0%

60.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 100% 2 of 2FY14 Q2 100% 2 of 2FY14 Q3 100% 3 of 3FY14 Q4 50% 1 of 2

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 80% 32 of 40FY14 Q2 86% 48 of 56FY14 Q3 76% 34 of 45FY14 Q4 63% 40 of 64

FY14 Q1 25% 2 of 8FY14 Q2 13% 1 of 8FY14 Q3 18% 2 of 11FY14 Q4 20% 5 of 25

10/17/2014

Assistance Plus                                   

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

100.0% 100.0% 100.0%

50.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

80.0%85.7%

75.6%62.5%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

25.0%12.5%

18.2% 20.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 67% 2 of 3FY14 Q2 91% 10 of 11FY14 Q3 100% 4 of 4FY14 Q4 67% 6 of 9

FY14 Q1 100% 1 of 1FY14 Q2 100% 1 of 1FY14 Q3 N/A 0 of 0FY14 Q4 33% 1 of 3

10/17/2014

Behavior Health Solutions for Me

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

66.7%

90.9%100.0%

66.7%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0% 100.0%

0.0%

33.3%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 100% 1 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 52% 11 of 21FY14 Q2 32% 12 of 37FY14 Q3 14% 2 of 14FY14 Q4 80% 39 of 49

FY14 Q1 60% 6 of 10FY14 Q2 40% 10 of 25FY14 Q3 17% 2 of 12FY14 Q4 40% 4 of 10

10/17/2014

Break of Day, Inc

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

52.4%

32.4%

14.3%

79.6%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

60.0%

40.0%

16.7%

40.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 100% 1 of 1FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 94% 29 of 31FY14 Q2 83% 20 of 24FY14 Q3 89% 17 of 19FY14 Q4 88% 21 of 24

FY14 Q1 50% 1 of 2FY14 Q2 100% 4 of 4FY14 Q3 100% 2 of 2FY14 Q4 33% 1 of 3

10/17/2014

Broadreach Family & Community Services            

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

100.0%

0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

93.5%83.3%

89.5% 87.5%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

50.0%

100.0% 100.0%

33.3%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 83% 5 of 6FY14 Q2 100% 2 of 2FY14 Q3 100% 4 of 4FY14 Q4 75% 3 of 4

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 48% 60 of 124FY14 Q2 26% 23 of 88FY14 Q3 36% 35 of 97FY14 Q4 53% 54 of 101

FY14 Q1 54% 35 of 65FY14 Q2 43% 28 of 65FY14 Q3 29% 18 of 62FY14 Q4 54% 26 of 48

10/17/2014

Catholic Charities Maine                          

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

83.3%

100.0% 100.0%

75.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

48.4%

26.1%36.1%

53.5%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

53.8%43.1%

29.0%

54.2%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 0% 0 of 1FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 0% 0 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 21% 5 of 24FY14 Q2 52% 12 of 23FY14 Q3 20% 5 of 25FY14 Q4 38% 8 of 21

FY14 Q1 30% 6 of 20FY14 Q2 27% 3 of 11FY14 Q3 15% 3 of 20FY14 Q4 36% 5 of 14

10/17/2014

Charlotte White Center                            

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

20.8%

52.2%

20.0%

38.1%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

30.0% 27.3%15.0%

35.7%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 100% 20 of 20FY14 Q2 100% 13 of 13FY14 Q3 100% 10 of 10FY14 Q4 100% 18 of 18

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

10/17/2014

Choices                                           

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0% 100.0% 100.0% 100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

10/17/2014

Coastal Maine Behavioral Health Inc.

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 100% 2 of 2FY14 Q2 100% 3 of 3FY14 Q3 0% 0 of 2FY14 Q4 50% 2 of 4

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 93% 95 of 102FY14 Q2 62% 52 of 84FY14 Q3 71% 77 of 109FY14 Q4 61% 58 of 95

FY14 Q1 29% 2 of 7FY14 Q2 31% 10 of 32FY14 Q3 53% 18 of 34FY14 Q4 62% 24 of 39

10/17/2014

Common Ties                                       

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

100.0% 100.0%

0.0%

50.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

93.1%

61.9%70.6%

61.1%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

28.6% 31.3%

52.9%61.5%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 0% 0 of 1FY14 Q2 N/A 0 of 0FY14 Q3 100% 1 of 1FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 86% 18 of 21FY14 Q2 96% 22 of 23FY14 Q3 59% 10 of 17FY14 Q4 81% 17 of 21

FY14 Q1 100% 4 of 4FY14 Q2 0% 0 of 1FY14 Q3 0% 0 of 7FY14 Q4 50% 2 of 4

10/17/2014

Community Care                                    

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0%

100.0%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

85.7%95.7%

58.8%

81.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0%

0.0% 0.0%

50.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 100% 2 of 2

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 49% 52 of 107FY14 Q2 58% 47 of 81FY14 Q3 49% 49 of 99FY14 Q4 60% 25 of 42

FY14 Q1 36% 20 of 55FY14 Q2 29% 10 of 34FY14 Q3 32% 16 of 50FY14 Q4 6% 1 of 17

10/17/2014

Community Counseling Center                       

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

48.6%58.0%

49.5%59.5%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

36.4%29.4% 32.0%

5.9%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 71% 5 of 7FY14 Q2 67% 2 of 3FY14 Q3 50% 2 of 4FY14 Q4 0% 0 of 2

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 82% 136 of 166FY14 Q2 72% 94 of 130FY14 Q3 67% 92 of 137FY14 Q4 63% 72 of 114

FY14 Q1 41% 13 of 32FY14 Q2 49% 18 of 37FY14 Q3 36% 17 of 47FY14 Q4 32% 14 of 44

10/17/2014

Community Health & Counseling Services            

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

71.4% 66.7%

50.0%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

81.9%72.3% 67.2% 63.2%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

40.6%48.6%

36.2% 31.8%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 0% 0 of 1FY14 Q2 25% 1 of 4FY14 Q3 67% 2 of 3FY14 Q4 100% 1 of 1

FY14 Q1 0% 0 of 1FY14 Q2 0% 0 of 3FY14 Q3 100% 1 of 1FY14 Q4 N/A 0 of 0

10/17/2014

Connections for Kids                              

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

25.0%

66.7%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0%

100.0%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

10/17/2014

Constellations, Inc.

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 0% 0 of 1FY14 Q2 100% 1 of 1FY14 Q3 N/A 0 of 0FY14 Q4 100% 1 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 85% 33 of 39FY14 Q2 79% 31 of 39FY14 Q3 86% 30 of 35FY14 Q4 100% 2 of 2

FY14 Q1 71% 5 of 7FY14 Q2 38% 3 of 8FY14 Q3 60% 3 of 5FY14 Q4 N/A 0 of 0

10/17/2014

Cornerstone Behavioral Healthcare ‐ CM 

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0%

100.0%

0.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

84.6% 79.5%85.7%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

71.4%

37.5%

60.0%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 0% 0 of 1FY14 Q2 33% 1 of 3FY14 Q3 33% 1 of 3FY14 Q4 100% 1 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 52% 76 of 146FY14 Q2 55% 77 of 139FY14 Q3 52% 58 of 112FY14 Q4 47% 65 of 137

FY14 Q1 39% 28 of 71FY14 Q2 25% 16 of 64FY14 Q3 54% 30 of 56FY14 Q4 43% 31 of 72

10/17/2014

Counseling Services Inc.                          

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0%

33.3% 33.3%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

52.1% 55.4% 51.8% 47.4%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

39.4%

25.0%

53.6%43.1%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 0% 0 of 1FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 100% 20 of 20FY14 Q2 87% 48 of 55FY14 Q3 71% 12 of 17FY14 Q4 83% 25 of 30

FY14 Q1 N/A 0 of 0FY14 Q2 50% 4 of 8FY14 Q3 80% 4 of 5FY14 Q4 60% 3 of 5

10/17/2014

Direct Community Care

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0%87.3%

70.6%83.3%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

50.0%

80.0%

60.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 100% 17 of 17FY14 Q2 74% 14 of 19FY14 Q3 71% 10 of 14FY14 Q4 82% 18 of 22

FY14 Q1 N/A 0 of 0FY14 Q2 80% 4 of 5FY14 Q3 100% 4 of 4FY14 Q4 100% 4 of 4

10/17/2014

Dirigo Counseling Clinic                          

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0%

73.7% 71.4%81.8%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

80.0%

100.0% 100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 0% 0 of 1FY14 Q2 0% 0 of 2FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 17% 2 of 12FY14 Q2 57% 4 of 7FY14 Q3 21% 3 of 14FY14 Q4 60% 3 of 5

FY14 Q1 36% 4 of 11FY14 Q2 40% 2 of 5FY14 Q3 36% 4 of 11FY14 Q4 0% 0 of 2

10/17/2014

Employment Specialist of Maine                    

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

16.7%

57.1%

21.4%

60.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

36.4% 40.0% 36.4%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 100% 4 of 4FY14 Q2 90% 18 of 20FY14 Q3 100% 3 of 3FY14 Q4 60% 6 of 10

FY14 Q1 N/A 0 of 0FY14 Q2 50% 1 of 2FY14 Q3 N/A 0 of 0FY14 Q4 75% 3 of 4

10/17/2014

Evergreen Behavioral Services                     

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0%90.0%

100.0%

60.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

50.0%

0.0%

75.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 0% 0 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 98% 40 of 41FY14 Q2 94% 44 of 47FY14 Q3 91% 32 of 35FY14 Q4 97% 38 of 39

FY14 Q1 0% 0 of 1FY14 Q2 67% 2 of 3FY14 Q3 33% 1 of 3FY14 Q4 0% 0 of 2

10/17/2014

Fullcircle Supports Inc

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

97.6% 93.6% 91.4%97.4%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

66.7%

33.3%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 100% 1 of 1FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 100% 1 of 1

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

10/17/2014

Goodwill Industries of Northern New England       

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0%

0.0% 0.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 100% 2 of 2FY14 Q2 100% 2 of 2FY14 Q3 100% 2 of 2FY14 Q4 100% 3 of 3

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 74% 17 of 23FY14 Q2 96% 24 of 25FY14 Q3 80% 12 of 15FY14 Q4 76% 22 of 29

FY14 Q1 83% 5 of 6FY14 Q2 100% 1 of 1FY14 Q3 67% 2 of 3FY14 Q4 86% 6 of 7

10/17/2014

Graham Behavioral Services                        

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

100.0% 100.0% 100.0% 100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

73.9%

96.0%

80.0% 75.9%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

83.3%

100.0%

66.7%

85.7%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 86% 12 of 14FY14 Q2 38% 3 of 8FY14 Q3 0% 0 of 2FY14 Q4 14% 1 of 7

FY14 Q1 0% 0 of 2FY14 Q2 40% 2 of 5FY14 Q3 0% 0 of 2FY14 Q4 17% 1 of 6

10/17/2014

Harbor Family Services                            

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

85.7%

37.5%

0.0%

14.3%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

40.0%

0.0%

16.7%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 100% 1 of 1FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 88% 15 of 17FY14 Q2 100% 5 of 5FY14 Q3 80% 4 of 5FY14 Q4 75% 3 of 4

FY14 Q1 50% 1 of 2FY14 Q2 N/A 0 of 0FY14 Q3 0% 0 of 1FY14 Q4 0% 0 of 1

10/17/2014

Healing Hearts LLC

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0%

100.0%

0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

88.2%100.0%

80.0% 75.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

50.0%

0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 0% 0 of 3FY14 Q2 N/A 0 of 0FY14 Q3 50% 1 of 2FY14 Q4 100% 1 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 74% 79 of 107FY14 Q2 97% 139 of 144FY14 Q3 97% 143 of 148FY14 Q4 97% 172 of 178

FY14 Q1 52% 16 of 31FY14 Q2 20% 1 of 5FY14 Q3 0% 0 of 6FY14 Q4 0% 0 of 6

10/17/2014

Health Affiliates Maine

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0%

50.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

73.8%

96.5% 96.6% 96.6%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

51.6%

20.0%

0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 100% 1 of 1

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

10/17/2014

HealthReach network                               

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 95% 18 of 19FY14 Q2 71% 5 of 7FY14 Q3 88% 14 of 16FY14 Q4 83% 10 of 12

FY14 Q1 100% 1 of 1FY14 Q2 50% 1 of 2FY14 Q3 50% 1 of 2FY14 Q4 0% 0 of 2

10/17/2014

Higher Ground Services

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

94.7%

71.4%

87.5% 83.3%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0%

50.0% 50.0%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 100% 3 of 3FY14 Q2 86% 6 of 7FY14 Q3 40% 2 of 5FY14 Q4 43% 3 of 7

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 94% 78 of 83FY14 Q2 87% 90 of 103FY14 Q3 87% 69 of 79FY14 Q4 73% 80 of 110

FY14 Q1 0% 0 of 5FY14 Q2 29% 4 of 14FY14 Q3 15% 2 of 13FY14 Q4 18% 6 of 34

10/17/2014

Kennebec Behavioral Health                        

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

100.0%

85.7%

40.0% 42.9%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

94.0%87.4% 87.3%

72.7%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

28.6%15.4% 17.6%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 86% 18 of 21FY14 Q2 64% 14 of 22FY14 Q3 54% 13 of 24FY14 Q4 40% 18 of 45

FY14 Q1 33% 1 of 3FY14 Q2 38% 3 of 8FY14 Q3 18% 2 of 11FY14 Q4 30% 8 of 27

10/17/2014

Life by Design                                    

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

85.7%

63.6%54.2%

40.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

33.3% 37.5%

18.2%29.6%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 100% 1 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 100% 16 of 16FY14 Q2 100% 11 of 11FY14 Q3 75% 3 of 4FY14 Q4 94% 17 of 18

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 0% 0 of 1FY14 Q4 100% 1 of 1

10/17/2014

Lutheran Social Services                          

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0% 100.0%

75.0%

94.4%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 100% 2 of 2FY14 Q2 100% 1 of 1FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 94% 58 of 62FY14 Q2 98% 39 of 40FY14 Q3 92% 55 of 60FY14 Q4 85% 46 of 54

FY14 Q1 25% 1 of 4FY14 Q2 0% 0 of 1FY14 Q3 60% 3 of 5FY14 Q4 13% 1 of 8

10/17/2014

Maine Behavioral Health Organization

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

100.0% 100.0%

0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

93.5% 97.5%91.7%

85.2%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

25.0%

0.0%

60.0%

12.5%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 100% 1 of 1FY14 Q4 100% 2 of 2

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 77% 10 of 13FY14 Q2 50% 3 of 6FY14 Q3 46% 6 of 13FY14 Q4 65% 13 of 20

FY14 Q1 0% 0 of 3FY14 Q2 33% 1 of 3FY14 Q3 71% 5 of 7FY14 Q4 71% 5 of 7

10/17/2014

Maine Vocational & Rehabilitation Assoc.

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0%

100.0% 100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

76.9%

50.0% 46.2%

65.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

33.3%

71.4% 71.4%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 77% 10 of 13FY14 Q2 91% 10 of 11FY14 Q3 63% 5 of 8FY14 Q4 69% 9 of 13

FY14 Q1 0% 0 of 3FY14 Q2 0% 0 of 1FY14 Q3 33% 1 of 3FY14 Q4 0% 0 of 4

10/17/2014

Manna Inc                                         

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

76.9%

90.9%

62.5%69.2%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0%

33.3%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 0% 0 of 1FY14 Q2 100% 20 of 20FY14 Q3 73% 8 of 11FY14 Q4 55% 6 of 11

FY14 Q1 100% 1 of 1FY14 Q2 N/A 0 of 0FY14 Q3 67% 2 of 3FY14 Q4 20% 1 of 5

10/17/2014

Merrymeeting Behavioral Health Associates‐Adult Case Mgmt

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

100.0%

72.7%

54.5%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0%

0.0%

66.7%

20.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 50% 1 of 2FY14 Q2 N/A 0 of 0FY14 Q3 100% 1 of 1FY14 Q4 67% 2 of 3

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 42% 22 of 53FY14 Q2 59% 16 of 27FY14 Q3 38% 18 of 47FY14 Q4 55% 18 of 33

FY14 Q1 22% 7 of 32FY14 Q2 27% 3 of 11FY14 Q3 0% 0 of 29FY14 Q4 31% 5 of 16

10/17/2014

Mid Coast Mental Health                           

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

50.0%

0.0%

100.0%

66.7%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

41.5%

59.3%

38.3%

54.5%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

21.9%27.3%

0.0%

31.3%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 100% 1 of 1FY14 Q2 N/A 0 of 0FY14 Q3 0% 0 of 1FY14 Q4 60% 3 of 5

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 100% 7 of 7FY14 Q2 100% 7 of 7FY14 Q3 80% 4 of 5FY14 Q4 60% 3 of 5

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 0% 0 of 2FY14 Q4 75% 3 of 4

10/17/2014

Motivational Services                             

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

100.0%

0.0% 0.0%

60.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0% 100.0%

80.0%

60.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0%

75.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 0% 0 of 1FY14 Q3 100% 1 of 1FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 18% 10 of 57FY14 Q2 19% 11 of 59FY14 Q3 37% 26 of 70FY14 Q4 73% 37 of 51

FY14 Q1 23% 11 of 47FY14 Q2 24% 12 of 49FY14 Q3 23% 10 of 44FY14 Q4 36% 5 of 14

10/17/2014

Northeast Occupational Exchange                   

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0%

100.0%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

17.5% 18.6%

37.1%

72.5%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

23.4% 24.5% 22.7%35.7%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 100% 1 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 N/A 0 of 0FY14 Q2 100% 1 of 1FY14 Q3 40% 2 of 5FY14 Q4 24% 4 of 17

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 0% 0 of 3FY14 Q4 8% 1 of 13

10/17/2014

Northern Maine General ‐ Community Support

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

100.0%

40.0%

23.5%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0%7.7%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 100% 1 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 67% 2 of 3FY14 Q2 100% 3 of 3FY14 Q3 100% 6 of 6FY14 Q4 75% 3 of 4

FY14 Q1 100% 1 of 1FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 0% 0 of 1

10/17/2014

Ocean Way Mental Health Agency

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

66.7%

100.0% 100.0%

75.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0%

0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 50% 1 of 2

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 86% 6 of 7FY14 Q2 36% 4 of 11FY14 Q3 23% 3 of 13FY14 Q4 83% 5 of 6

FY14 Q1 0% 0 of 1FY14 Q2 29% 2 of 7FY14 Q3 40% 4 of 10FY14 Q4 0% 0 of 2

10/17/2014

OHI                                               

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0%

50.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

85.7%

36.4%23.1%

83.3%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

28.6%40.0%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 100% 1 of 1FY14 Q3 N/A 0 of 0FY14 Q4 100% 1 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 5% 1 of 19FY14 Q2 50% 11 of 22FY14 Q3 71% 12 of 17FY14 Q4 73% 16 of 22

FY14 Q1 61% 11 of 18FY14 Q2 73% 8 of 11FY14 Q3 0% 0 of 5FY14 Q4 50% 3 of 6

10/17/2014

Oxford County Mental Health Services              

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0%

100.0%

0.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

5.3%

50.0%

70.6% 72.7%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

61.1%72.7%

0.0%

50.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 100% 5 of 5FY14 Q2 100% 1 of 1FY14 Q3 100% 2 of 2FY14 Q4 100% 2 of 2

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

10/17/2014

Port Resources‐Sec 17

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0% 100.0% 100.0% 100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 100% 12 of 12FY14 Q2 93% 13 of 14FY14 Q3 100% 12 of 12FY14 Q4 100% 13 of 13

FY14 Q1 N/A 0 of 0FY14 Q2 0% 0 of 1FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

10/17/2014

Rumford Group Homes                               

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

100.0%92.9%

100.0% 100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 100% 1 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 N/A 0 of 0FY14 Q2 100% 27 of 27FY14 Q3 90% 9 of 10FY14 Q4 94% 17 of 18

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 100% 1 of 1FY14 Q4 100% 1 of 1

10/17/2014

Sequel Care of Maine

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

100.0%90.0% 94.4%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0%

100.0% 100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 100% 2 of 2FY14 Q3 80% 4 of 5FY14 Q4 100% 4 of 4

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 93% 25 of 27FY14 Q2 83% 15 of 18FY14 Q3 86% 12 of 14FY14 Q4 77% 20 of 26

FY14 Q1 50% 1 of 2FY14 Q2 33% 1 of 3FY14 Q3 67% 2 of 3FY14 Q4 67% 4 of 6

10/17/2014

Shalom House                                      

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0%

100.0%

80.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

92.6%83.3% 85.7%

76.9%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

50.0%

33.3%

66.7% 66.7%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 59% 10 of 17FY14 Q2 56% 10 of 18FY14 Q3 57% 8 of 14FY14 Q4 30% 3 of 10

FY14 Q1 29% 2 of 7FY14 Q2 25% 2 of 8FY14 Q3 67% 4 of 6FY14 Q4 0% 0 of 7

10/17/2014

Smart Child & Family Services                     

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

58.8% 55.6% 57.1%

30.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

28.6% 25.0%

66.7%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 0% 0 of 1

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 N/A 0 of 0FY14 Q2 88% 15 of 17FY14 Q3 60% 6 of 10FY14 Q4 50% 7 of 14

FY14 Q1 N/A 0 of 0FY14 Q2 100% 2 of 2FY14 Q3 0% 0 of 4FY14 Q4 63% 5 of 8

10/17/2014

Somali Bantu Youth Association of Maine

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

88.2%

60.0%50.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

100.0%

0.0%

62.5%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 100% 1 of 1FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 67% 10 of 15FY14 Q2 75% 6 of 8FY14 Q3 50% 10 of 20FY14 Q4 83% 5 of 6

FY14 Q1 60% 3 of 5FY14 Q2 50% 1 of 2FY14 Q3 30% 3 of 10FY14 Q4 100% 1 of 1

10/17/2014

St. Andre Homes                                   

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

100.0%

0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

66.7%75.0%

50.0%

83.3%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

60.0%50.0%

30.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 89% 8 of 9FY14 Q2 93% 14 of 15FY14 Q3 90% 19 of 21FY14 Q4 82% 18 of 22

FY14 Q1 0% 0 of 1FY14 Q2 100% 1 of 1FY14 Q3 100% 2 of 2FY14 Q4 50% 2 of 4

10/17/2014

Stepping Stones                                   

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

88.9% 93.3% 90.5%81.8%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

100.0% 100.0%

50.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 63% 5 of 8FY14 Q2 100% 5 of 5FY14 Q3 100% 5 of 5FY14 Q4 88% 7 of 8

FY14 Q1 0% 0 of 3FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 0% 0 of 1

10/17/2014

Sunrise Opportunities                             

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

62.5%

100.0% 100.0%87.5%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 100% 3 of 3FY14 Q2 0% 0 of 1FY14 Q3 0% 0 of 1FY14 Q4 100% 3 of 3

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 83% 110 of 133FY14 Q2 54% 69 of 127FY14 Q3 60% 87 of 145FY14 Q4 61% 88 of 144

FY14 Q1 43% 10 of 23FY14 Q2 17% 10 of 59FY14 Q3 22% 13 of 59FY14 Q4 21% 12 of 56

10/17/2014

Sweetser                                          

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

100.0%

0.0% 0.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

82.7%

54.3%60.0% 61.1%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

43.5%

16.9% 22.0% 21.4%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 100% 2 of 2FY14 Q3 0% 0 of 1FY14 Q4 0% 0 of 2

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 48% 44 of 91FY14 Q2 45% 29 of 65FY14 Q3 49% 49 of 99FY14 Q4 45% 90 of 199

FY14 Q1 64% 30 of 47FY14 Q2 44% 16 of 36FY14 Q3 27% 14 of 51FY14 Q4 29% 32 of 111

10/17/2014

The Opportunity Alliance

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0%

100.0%

0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

48.4% 44.6% 49.5% 45.2%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

63.8%

44.4%

27.5% 28.8%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 67% 2 of 3FY14 Q2 0% 0 of 2FY14 Q3 100% 1 of 1FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 51% 71 of 139FY14 Q2 63% 74 of 118FY14 Q3 52% 81 of 157FY14 Q4 52% 62 of 119

FY14 Q1 29% 20 of 69FY14 Q2 24% 11 of 46FY14 Q3 18% 14 of 76FY14 Q4 33% 19 of 57

10/17/2014

Tri‐County Mental Health                          

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

66.7%

0.0%

100.0%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

51.1%62.7%

51.6% 52.1%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

29.0% 23.9%18.4%

33.3%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 100% 1 of 1FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 N/A 0 of 0FY14 Q2 33% 1 of 3FY14 Q3 0% 0 of 4FY14 Q4 N/A 0 of 0

FY14 Q1 N/A 0 of 0FY14 Q2 50% 1 of 2FY14 Q3 25% 1 of 4FY14 Q4 N/A 0 of 0

10/17/2014

UCP VI

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0%

100.0%

0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

33.3%

0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

50.0%

25.0%

0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average

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Standard 5.2: Percent of hospitalized clients who were assigned a community support worker within 2 days

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 N/A 0 of 0FY14 Q4 N/A 0 of 0

Standard 5.3: Percent of non‐hospitalized clients who were assigned a community support worker within 3 days

FY14 Q1 N/A 0 of 0FY14 Q2 100% 8 of 8FY14 Q3 75% 3 of 4FY14 Q4 100% 4 of 4

FY14 Q1 N/A 0 of 0FY14 Q2 N/A 0 of 0FY14 Q3 0% 0 of 1FY14 Q4 N/A 0 of 0

10/17/2014

York County Shelter Program

Standard 5.4: Of the clients who were not assigned on time, percentage of these clients who were assigned a community support worker within 7 working days

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0%

100.0%

75.0%

100.0%

0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (90%)

% Assigned

State Average

0.0% 0.0% 0.0% 0.0%0.0%

25.0%

50.0%

75.0%

100.0%

FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4

Compliance (95%)

% Assigned

State Average