Community Gathering 2015 - cdn.ymaws.com · On behalf of ETIS, I am pleased to invite you to the ETIS ommunity Gathering 2015. The Gathering will be organised in openhagen, Denmark

Copenhagen, 15-16 October

Community Gathering 2015

#ETISGath2015

“DISRUPT OR BE DISRUPTED –

THE TELECOM INNOVATION ROAD-MAP”

EA DSS IS PVM BI BRM CIO

#ETISGath2015

Wim De Meyer, ETIS Chairman

“ “

Our most important

reason for joining ETIS is to profit

from the opportunities to share,

discuss, and exchange ideas with

peers in our industry. The ETIS

Gathering allows us to meet

multiple Telco operators and service

providers at the same time, which

enables us to get a better view on

common challenges and solutions

for improving our technical

landscape.

Bram Van der Zwet

Senior Technical Strategist,

Swisscom

Thank you for a very well-run 10

Anniversary ETIS Gathering in the

beautiful city of Budapest! Even

though the industry has undergone

changes throughout the years, the

uniqueness of people getting

together and discussing different

topics and learning from each other

remains. This is a great key strength

of ETIS! I also very much enjoyed the

thought provoking presentations

held in the morning session – as

always they make me think of future

outlooks and the fact that we are

already living the future in many

instances.

Thank you!

Maria Eriksson

Senior Director

Management Frameworks

Ericsson

Foreword

On behalf of ETIS, I am pleased to invite you to the ETIS Community Gathering 2015. The Gathering will be organised in Copenhagen, Denmark on 15-16 October at the Bella Sky Hotel and will feature a common morning session with all of our members followed by our individual Working Group meetings.

Over the years the Telecom industry has seen ‘Innovation’ swing like a pendulum: popular in good times and put aside during economic downturns. As our members return to a growth mentality after years of cost cutting we are once again seeing Innovation rise up on the Telco agenda. However in today’s highly competitive business environment, a company’s ability to innovate should be more than just a pendulum swinging. In fact, Innovation has become a core driver of growth, performance and valuation in today’s Telcos.

Some large members are investing vast sums of money in group-wide initiatives to stimulate innovation and find the next big idea. Other smaller members are considering pooling resources and offering open APIs to stimulate both cross-sector and cross-border innovation. Additionally, lessons can also be learned from other incubators and industries who have effectively hacked themselves into a rebirth. Responding to this critical issue, the theme of the ETIS Community 2015 is: ‘Disrupt or be Disrupted - The Telecom Innovation Road-map’.

The morning Common Session will feature a Keynote presentation from Innovation Guru, Alexander Blass, who has been credited with kicking off the Crowd Funding industry. His part inspirational and part educational keynote will aim to dispel the myth that Telcos are too big to innovate whilst aiming to inspire our Members to innovate as well. This will be supported by some innovative digital strategies and insights from some of our Members like Swisscom and Ericsson. The session will end with an interactive wrap-up and Q&A with the whole audience.

The remainder of day 1 and all of day 2 will be dedicated to the following ETIS Working Groups: Information Security, Enterprise Architecture, Procurement & Vendor Management, Business Intelligence, Billing & Revenue Management, Digital Sales & Services and the CIO Executive Forum. Both the common session and the parallel working group meetings will provide the opportunity for our members to learn from one another how to do better business in the future. The Gathering is an ideal opportunity for all of the ETIS Members, Associates and Partners to get to network with one another, learn about each other's activities, plans and expectations and above all, share knowledge. In addition to the educational programme, there will be plenty of unique opportunities for networking, with lunches, networking breaks and the Gathering Gala Dinner.

7 Working Group Parallel Sessions – Thursday, 15 October 2015

14:00 – 15:30 Working group meetings

15:30 – 16:00 Coffee Break

16:00 – 17:30 Working group meetings

19:30 Reception and Gala Dinner sponsored by Ericsson

7 Working Group Parallel Sessions – Friday, 16 October 2015

08:30 – 09:00 Registration & Coffee

09:00 - 10:30 Working group meetings

10:30 - 11:00 Coffee Break


12:30 - 13:30 Lunch




17:00 – 18:00 Gathering closing Reception

CIO Executive

Forum

Enterprise

Architecture

Digital Sales

& Services

Information

Security

Business

Intelligence

Billing & Revenue

Management

Gathering Agenda Overview

Strategy

Best Practices

Key Surveys

Knowledge Sharing

Procurement

& Vendor

Management

Common Session Agenda – Thursday, 15 October 2015

08:00 – 09:00 Welcome coffee & registration

09:00 - 09:30 Opening of the ETIS Community Gathering 2015:

- Today’s Telecom Business, Innovation and the Role of ETIS

- Evolution of Innovation in Telecoms

Wim De Meyer

ETIS Chairman

09:30 – 10:30 Keynote Speaker:

Innovation Explosion! An inspiring & practical framework

to awaken the innovator within

Alexander Blass

CEO, Innovation Institute of America

10:30—11:00 Moonshot Thinking: huge problems, radical solutions,

breakthrough technologies

Olivier Colinet Business Solutions Director - Apps for work,

Google


11:30 – 12:00 Swisscom’s Digital Innovation Approach Dr. Markus Messerer

Head of Corporate Strategy, Swisscom

12:00-12:30 Ericsson - Innovation in a fast-changing industry Joakim Cerwall

Vice President, Head of PLCM Operations,

Ericsson

12:30 – 13:00 Disruptive Views Panel Moderated by: Tony Poulos

Editor of Disruptive Views

13:00 – 14:00 Lunch Break

Keynote Speaker: Alexander Blass

“ “

What you will get from the keynote:

Be inspired and educated by Alexander Blass’s story of how he won the Daily Record’s Top Innovator of the Year Award

Explore 5 essential principles and characteristics of leading innovators and companies

Learn IIA’s proprietary C.R.E.A.T.E.™ business innovation framework containing 6 specific and practical innovation and creativity strategies and methods that you can apply to your business immediately to develop big new ideas for innovative products and services

Study 5 international case studies from various industries that have generated billions of dollars in sales, dominated their markets, and beaten their competition using these specific strategies

Understand various types of innovation and how to motivate, encourage, and reward the public to innovate for you

Discover where big ideas come from and how you can reinvent yourself as an innovator

Learn how you can infuse an innovative mindset and culture into your organisation and your life

Apply these methods and strategies to come up with innovative new products and services during the CIO Masterclass workshop

Alexander Blass is an internationally acclaimed American innovator. He has traveled to 65

countries and appeared in hundreds of media outlets. He is the grand prize winner of the Daily

Record’s Top Innovator of the Year Award which credited him with “revolutionizing charitable

giving” for inventing personal crowdfunding technology on the Internet. This grew to become a

$5 billion/year industry in less than a decade, helping millions of people worldwide. He

presently serves as CEO of the Innovation Institute of America.

Alexander delivered a wonderful speech on innovation. It was very dynamic and high energy. It was one part inspirational, one part educational and very informative! I would recommend this experience to anyone who is looking for a charismatic, dynamic speaker who has been there, done that, and innovated, and can tell you what it takes to innovate.

Patricio Hernandez, Strategic Alliances, MasterCard Intl.

Keynote Presentation:

Innovation Explosion! An inspiring & practical framework

to awaken the innovator within

Alexander’s clients span five continents across numerous industries, and include companies such as IBM, MasterCard, KPMG,

Toyota, Saudi Aramco, Statoil, and many more. He is the guest keynote speaker and masterclass presenter at leading

conferences on business innovation, innovative leadership, and entrepreneurship. He holds a master of science degree in

electrical engineering from the University of Pennsylvania, where he was also honored as Entrepreneur-in-Residence at the

Wharton School of Business, and received an MBA from Oxford University.

Tony Poulos, Managing Editor

Tony has been involved with software development in billing and RA for over 20 years. In addition to being a regular speaker and moderator at conferences worldwide, Tony has been a Contributing Analyst for IDC, is a columnist & video anchor for Telecom Asia and held several positions in the TM Forum until 2014. He is managing editor of DisruptiveViews.com and acts as Market Strategist for WeDo Technologies.

In June 2011, Tony was recognized by an independent panel of editors at the publication Billing and OSS World as one of the 25 most influential people in the telecom software industry.

Markus Messerer, Head of Corporate Strategy, Swisscom

Markus is Head of Corporate Strategy at Swisscom, a leading telecoms provider and one of the most innovative players in the industry. In this role he is responsible for growth topics and aligns Swisscom’s ambitions in adjacent markets, digitalization and participations. Before joining Swisscom, Markus worked as a strategy consultant and was heading “Strategy & Projects” at A1 Telekom Austria. Due to his passion about strategy and market development, Markus holds an MBA in Strategic Management and a PhD in International Management.

Swisscom is the country’s leading telecoms provider and one of the most innovative players in the industry with a strong footprint in IT Services, several verticals as well as adjacent business fields and ventures.

Olivier Colinet, Business Solutions Director - Apps for work, Google

In 1994 Olivier Colinet started as a scientist at the CERN in Geneva. He then joined several software players: either start-up organisations or market leaders. In 1996 Trilogy Software Inc., a Sales Force Automation software provider, established their EMEA headquarters in Paris. Olivier worked at Trilogy primarily in sales engineering and business development. In 1999 he became product manager at Hewlett Packard France, responsible for an EMEA legal time management system. He later acted as a senior pre-sales engineer at major players including HP Software, Documentum and EMC. Olivier developed an extensive knowledge in the positioning, development and implementation process of business software.

He joined Google in the summer of 2005 and helped getting the Google Enterprise business off the ground. In a high-growth environment, he built the EMEA technical team from scratch (both pre-sales & post-sales). His team helped driving high-market adoption of the Google Apps suite and of the open Google cloud. Today Olivier leads the global Business Solutions team in the Apps for Work division.

Once a national level alpine ski competitor, Olivier enjoys all sorts of sports. He loves travelling abroad and spending time with his international family. He is based in Saratoga, California.

Joakim Cerwall, Vice President, Head of PLCM Operations, Ericsson

Joakim Cerwall, graduate from the Royal Institute of Technology in Stockholm, is the Vice President and Head of PLCM Operations for the Ericsson Group. He was appointed to his current position in March, 2015. His responsibilities include overall product lifecycle management, R&D strategy and R&D transformation activities.

Before that, Joakim held the position of Vice President and Head of Technology Portfolio, also on Group level. He was responsible for Technology Strategy development for Ericsson, and for exploring and understanding the needed technology capabilities to support the possible future portfolio. Joakim had also a deep involvement in repositioning Ericsson to become a key player in the future network transformation (NFV, SDN, Cloud, IoT).

Previously, Joakim was Head of Business Development and Strategy at Product Area Radio, in Ericsson’s Business Unit Networks. He was part of formulating the Ericsson radio strategy, and various business development activities, such as development of the antenna-integrated radio unit and broadening of the portfolio to also include operator WiFi.

Gathering Speaker Bios

#ETISGath2015

Practical Information

ETIS Community Gathering venue: Bella Sky Comwell Hotel, Center Boulevard 5, DK 2300 Copenhagen S, Denmark. Tel: +45 3247 3000, Fax +45 3247 3001

www.acbellaskycopenhagen.dk

All meeting rooms are located in the Conference Center

based in Tower 2.

Dress code: Casual business for the meetings and business attire for the Banquet dinner.

Internet: Free Wi-Fi is available throughout the hotel (both meeting rooms, restaurants and bedrooms).

Getting to the Bella Sky Hotel:

The most effective transport to the hotel is the free shuttle

bus that has “Bella Sky, Crowne Plaza hotel” written on the

side. The journey takes 10 minutes and it runs every 30 mins.

The stop can be located after exiting the airport through the

Terminal 2, nearby the public bus stops.

Currency: Please also remember that Denmark is not in the Euro zone and uses Danish Crowns

(1 € = 7,5 DKK).

Gathering Reception & Gala Dinner: Meet in the lobby for pre-arranged transport:

1st coach will leave at 19:10

2nd coach will leave at 19:20 Return from the restaurant to Bella Sky:

1st coach will leave at 23:00 – 23:15

2nd coach will leave at 23:15 - 23:30

Conference Floor Plan

Common Session, Thursday 15 October

09:00 - 13:00

Working Group Meetings, Thursday 15 & Friday 16 October

Tower 2, First Floor

Tower 2, First Floor

Everybody in rooms 180 & 181

Working Group Meetings, Thursday 15 & Friday 16 October

Tower 2, Ground Floor

CIO DSS IS

BI BRM PVM

EA

Room 173 Room 180 Room 181

Room 178 Room 179 Rooms 176-177

Rooms 69-70

Theme: “DISRUPT OR BE DISRUPTED –

THE TELECOM INNOVATION ROAD-MAP”

CIO Executive Workshop Agenda

Sharing knowledge is our Strength… www.etis.org

Thursday, 15 October - room 173

Presentations Day 1

08:00 – 09:00

Welcome coffee & registration

09:00 – 13:00

Common session – All working groups together - Disrupt or be Disrupted: The Telecom Innovation Roadmap (See dedicated agenda)

Invited speakers

13:00 – 14:00

Lunch Break

14:00 – 17:15

Session I: Innovation Explosion Masterclass

14:00 - 14:15 Introduction & goals for the meeting - Roundtable introduction of participants

Wim De Meyer ETIS Chairman

14:15 – 15:30

Innovation Explosion Masterclass

Apply methods and strategies to come up with innovative new products and services through collaboration and teamwork. The Master-class is about solving specific CIO Innovation problems using a 3 spoke innovation framework:

Innovation leadership: mindset, culture & people

Innovation in product & service development

Innovation in customer service & experiences

Split into 5 groups to solve specific issues & get concrete innovation solutions on the following topics:

Customer Service

Monetize Big Data

Monetize Open Assets

Led by: Alexander Blass

CEO Innovation Institute of America

15:30 – 16:00

Coffee Break

16:00 - 16:45 Team presentations of Innovation Strategies Continued…

16:45 - 17:15

Discussion session - Application of innovation scenarios in real Telcos - Masterclass take-aways

Led by: Helene Graham

CTO, eircom

17:15 - 17:30 Close of Day 1 Wim De Meyer ETIS Chairman

19:30

Reception and Gala Dinner


CIO Executive Workshop Agenda

Friday, 16 October - room 173

Presentations Day 2

09:00 - 09:15 Introduction – Day 2 Wim De Meyer ETIS Chairman

09:15 – 12:30 Session II: Creating a Culture of Innovation

09:15 – 10:00 Innovation Case Study: Does size matter? Dispelling the myth that large companies

Karl Heinze Hinzen Industry Lead Telco, EMEA Facebook

10:0 – 10:30 A1 Telekom Austria new OTT Platform Armin Sumesgutner Director Service

Network Planning A1 Telekom Austria


11:00 – 12:30 Innovation Panel Session: Strategies, methods and cases studies on how to create a real culture of innovation featuring a guest panel of innovators:

Jørgen Balle Olesen – CEO, Saxo

Karl Heinze Hinzen - Industry Lead Telco, Facebook

Olivier Colinet – Technical Director, Goolge

Led by:

Wim De Meyer ETIS Chairman


13:30 – 16:30 Session III: Telco IT Governance Strategies & Benchmarking (Joint session with Enterprise Architecture WG)

13:30 – 14:15 TeliaSonera’s New Governance Model Dr. Sari Leppänen Vice President, Group

Technology, Architecture TeliaSonera

14:15 – 15:00 KPN ERP Consolidation Program Plans Wouter Metz CIO Office

KPN


15:30 – 16:30 ETIS TeBIT Report 2015 - Highlights and trends (Common session with DSS, BI and PVM WG’s)

Thomas Krueger Principal

The Boston Consulting Group

16:30 Chairman’s remarks & Close of meeting Wim De Meyer ETIS Chairman


Enterprise Architecture Agenda


Thursday, 15 October - rooms 69-70

Presentations Day 1

08:00 – 09:00 Welcome coffee & Registration

09:00 – 13:00 Common session – All working groups together - Disrupt or be Disrupted: The Telecom Innovation Roadmap (See dedicated agenda)

Invited speakers


14:00 – 17:30 Session I: Transformation Projects

14:00 – 14:30 Opening of the meeting - Presentation of participants / latest company updates - Approval of minutes - Follow up actions


The Boston Consulting Group & Chairman of ETIS EAWG

14:30 – 15:00 Drivers for IT architecture transformations Thomas Krueger Chairman of ETIS EAWG

15:00 – 15.30 End-2-End Transformation - and sharing IT perspective!

Shanky Viswanathan Global Head

Communications Practice TCS


16:00 – 17:20 Session II: Reference Architecture

16:00 – 16.30 Digital Service Reference Architecture - Presentation of ETIS EA Survey on DSRA

Thomas Krueger Chairman of ETIS EAWG

16:30 – 17.00 Asset Management vs Configuration Management Nagihan Tulu Tarimci Enterprise Architect

Turkcell

17:00 – 17:20 Discussion Thomas Krueger Chairman of ETIS EAWG

17:20 – 17:30 Chairman’s remarks and close of Day 1 Thomas Krueger Chairman of ETIS EAWG

19:30 Reception and Gala Dinner


Enterprise Architecture Agenda Friday, 16 October - rooms 69-70

Presentations Day 2

09:00 – 09:10 Opening of the meeting Day 2 - Objectives for today!

Thomas Krueger Chairman of ETIS EAWG

09:10 – 10:30 Session III: Net Near IT (Common session with PVM WG)

09:10 – 09:50 Re-architecting infrastructure and operations for new growth

Trevor Cheung VP Strategy and Arch Practice

Global Services, Huawei

09:50 – 10.30 Procurement 2020 in Telecommunications - Industry perspective and collaborative work in progress by TMF, QuEST, ETSI NFV, MEF etc

Philippe Lalande Director Industry Collaborations

Oracle


11:00 – 15:00 Session IV: Governance in Practice

11:00 – 11.30 Information Governance - Presentation of ETIS EA Survey on ‘Information flow’

Maris Bizuns IT Strategy Manager

Lattelecom

11:30 – 12.00 Architecture in an Agile environment Cemaleddin Guzey IT Architecture & Enterprise

Solutions Director, Avea

12:00 – 12:30 Admin session: - Topics to be addressed in future meetings - Meeting plan 2016

All

12:30 – 13:30 Lunch Break (Common session with CIO Executive Workshop after lunch)

13:30 – 14.15 TeliaSonera’s New Governance model Dr. Sari Leppanen VP Group Technology

Architecture, TeliaSonera

14:15 – 15:00 KPN ERP Consolidation Program Plans Wouter Metz CIO Office, KPN


15:30 – 16:30 Session V: Hot topics !

15:30 – 16:30 Share information and discuss the latest hot issues within your working environment

The EA core team

16:30 Close of meeting The EA core team

17:00 - 18:00 Gathering closing Reception

Digital Sales & Services



Presentations Day 1

08:00 - 09:00 Welcome coffee & registration

09:00 – 13:00

Common session – All working groups together - Disrupt or be Disrupted: The Telecom Innovation Roadmap (See dedicated agenda)

Invited speakers


14:00-14:30

Goals for the meeting

Round-table introductions of participants

Approval of minutes/ actions

Gunter Fritsche Deutsche Telekom

& DSS WG Chairman

14:30- 15:30 Session I: Digital Organisation

14:30 – 15:00 TDC’s online experience

Mikkel Josephsen Online Director

TDC

15:00 – 15:30 Digital Transformation in Proximus

Sebastien Scarmure Head of Digital Transformation

Proximus


16:00 - 17:20 Session II: ETIS DSS KPI Survey (Telco Only)

16:00 – 16:40 ETIS DSS Sales KPI report Stefan Sommer

Head of Business Intelligence Deutsche Telekom

16:40 – 17:20 ETIS DSS Common Service KPs Maarten Goedvolk

Sr Web Strategy Manager KPN

17:20 – 17:30 Chairman’s remarks and close of Day 1 Gunter Fritsche

Deutsche Telekom & DSS WG Chairman



Digital Sales & Services Friday, 16 October - room 180

Presentations Day 2

09:00 – 09:15 Opening of the meeting Day 2 Gunter Fritsche

Deutsche Telekom & DSS WG Chairman

09:15 – 12:30 Session III: Apps

09:15 – 10:00

Apps strategy – user base

John Lush Head of Digital Operations

eir

10:00 – 10:30

Application management – content management

Christian Gugelmann Senior Online Experience Manager

Swisscom


11:00 – 12:00 Apps demo by Telcos – examples and discussion

DT/ Proximus / Telenor-Serbia


13:30 – 15:00 Session IV: Project Updates

13:30 – 14:30 Project Experience – Self-service platform B2B

Tom Tom Erik Isaksen Business Responsible -

Customer Portals Telenor

14:30 – 15:00 Topics for 2016 - Meeting plan - Election

All


15:30 – 16:30 Session V: TeBIT 2015

15:30 – 16:30

ETIS TeBIT report 2015 Highlights and trends Deep dive: Digital and Big Data

(Common Session with CIO, BI & PVM WGs)



16:30

Close of the meeting

Gunter Fritsche Deutsche Telekom

& DSS WG Chairman


Information Security Agenda



Presentations Day 1



Invited speakers


14:00 – 14:30 Opening of the meeting - Presentation of participants / latest company updates - Approval of minutes

Andy De Petter Information Security Manager

& Chairman of ETIS ISWG Proximus

14:30 – 15:30 Session I: Telco Security Strategies

14:30 – 15:00 Information Security Strategy within Orange Group - 3-5 year plan - Latest Security activities & challenges

Jean Luc Moliner Group CISO

Orange

15:00 - 15:30 TeliaSonera: Latest security governance, activities & challenges Kaapro Kanto Chief Architect,

Security & Privacy TeliaSonera


16:00 – 17:30 Session II: Information Security Awareness & KPIs

16:00 – 16:30 Security Awareness @ Deutsche Telekom Ulrich Ten-Eikelder Head of Security Awareness

Deutsche Telekom

16:30 – 17:00 Proximus’ Information Security Awareness Campaigns Andy De Petter Information Security Manager

17:00- 17:30 Discussion Session: How to measure the effectiveness of Information Security Awareness Campaigns & Awareness KPIs

Led by: Andy De Petter

Chairman ETIS ISWG

17:30 Chairman’s remarks and close of Day 1 Andy De Petter Chairman ETIS ISWG



Information Security Agenda Friday, 16 October - room 181

Presentations Day 2

09:00 Opening of the meeting Day 2 Andy De Petter Chairman ETIS ISWG

09:00 – 10:30 Session III: Privacy & Data Retention

09:00 – 09:45 Privacy and storage of information for operational and security purposes

Helge Veum Director, Head of Department

Norwegian Data Protection Auth.

09:45 - 10:30 Discussion Session: - Security’s role in the new “Privacy regulation” - How to discover privacy breaches? - Can privacy, data retention & encryption co-exist?

Led by: Kurt Sejr Hansen

CISO & Vice Chair of ISWG, TDC


11:00 – 12:30 Session IV: Security Processes & Requirements

11:00 – 11:30 Swisscom’s GRC automation of security processes using Archer

Michel Gachet Head of Security Threat

Analysis & Mitigation, Swisscom

11:30 - 12:00 Discussion Session: Cloud Security Architecture - Processes to detect data breaches in the cloud - ETIS Cloud, Big Data & Mobility Security Survey results

Led by:

Kurt - TDC & Michel - Swisscom

Richard -TNO

12:00 – 12:30 Discussion session: Vendor security requirements Kurt - TDC & Michel - Swisscom


13:30 – 15:00 Session V: 4G & 5G Security

13:30 – 14:30 - New challenges of 5G security vs 4G - Strategic perspectives on IoT/5G

Stewart Kowalski & Kim Larsen, Huawei

14:30 – 15:00 4G & 5G Security Discussion Session - Inputs from Vendors (Ericsson, Oracle, Huawei)

Led by: Koen Claesen Security Officer, Cloud , Proximus


15:30 – 16:30 Session VI: ETIS Project Updates

15:30 - 15:50 ETIS Threat Intelligence Pilot Project 2015 - Final project highlights & how members can connect

Richard Kerkdijk Vice Chair of ISWG, TNO

15:50 - 16:30 ETIS Telco Security Benchmark - Highlights, Successful practices & participants 2016

Richard Kerkdijk Vice Chair of ISWG, TNO

16:30 Hot topics for 2016 - Oracle, Hamburg meeting – January 2016

Andy De Petter Chairman ETIS ISWG


Procurement & Vendor Management Agenda


Thursday, 15 October - rooms 176-177

Presentations Day 1

08:00 – 09:00

Welcome coffee & Registration


Invited speakers


14:00 – 14:45 Opening of the meeting - Presentation of participants / latest company updates - Approval of minutes - Follow up actions

Mats Lundin Acting Chairman

ETIS PVM WG

14:45 – 15:30 Session I: Keynote

14:45 – 15:30 Procurement in TDC

Jesper Antoni Nicolaisen Chief Procurement Officer

TDC


16:00 – 17:15 Session II: Trends in Procurement

16:00 – 16:45 Trends in Procurement -> 2016 What we see coming Company requirements Vendor merges

Mats Lundin Acting Chairman

ETIS PVM WG

16:45 – 17:15 Telco Cloud – SDN / NFV / Cloud - What is the impact on Procurement

Philippe Lalande Director

Industry Collaborations Oracle

17:15 – 17:30 Chairman’s remarks and close of Day 1 Mats Lundin Acting Chairman

ETIS PVM WG



Procurement & Vendor Management Agenda Friday, 16 October - rooms 176-177

Presentations Day 2

09:00 – 09:10 Opening of the meeting Day 2 - Recap yesterday & Objectives of today!

Mats Lundin Acting Chairman ETIS PVM WG

09:10 – 10:30 Session III: Co-operating Architecting and Procurement (Common session with EAWG)

09:10 – 09:50 Re-architecting infrastructure and operations for new growth

Trevor Cheung VP Strategy and Arch Practice

Global Services, Huawei

09:50 - 10:30 Procurement 2020 in Telecommunications - Industry perspective and collaborative work in progress by TMF, QuEST, ETSI NFV, MEF etc

Philippe Lalande Director Industry Collaborations

Oracle


11:00 – 12:00 Session IV: OSS Systems – Today and tomorrow

11:00 – 12:00 OSS System overview – presentation & discussion - Products – how to procure - Suppliers – future 3x 15 minutes presentation + 15 minutes discussion

Michel Srnic, TeliaSonera &

Arnoud van der Kooij, KPN

12:00 – 12:30 Way of Working - Preparation for 2016 – Topics to be addressed - Election of Chairman and PVM core team members

All


13:30 – 15:00 Session V: Cloud computing

13:30 – 14:00 Cloud computing survey results Arnoud Van Der Kooij Procurement

KPN

14:00 – 15:00 Cloud Computing (Remote presentation)

Steve Hill, Senior Analyst Business Technology and Software

Current Analysis


15:30 – 16:20 Session VI: ETIS Telco IT Benchmark

15:30 – 16:30 ETIS TeBIT report 2015 - Highlights and trends - Deep dive on Digital and Big Data (Common session with CIOs, DSS and BI WGs)



16:30 Close of meeting Mats Lundin Acting Chairman ETIS PVM WG


Business Intelligence Agenda



Presentations Day 1

08:00 – 09:00 Welcome coffee & registration


Invited speakers

13:00 - 14:00

Lunch Break

14:00 - 14:30 Goals for the meeting

- Round-table introductions of participants

- Approval of minutes / Actions

Miguel Diez

BI & Big Data Project Senior Manager

Telefonica & Acting Chairman of BIWG

14:30 – 17:20 Session I: Telco BI strategies & project updates

Focus: Disrupted or not at all?

14:30 - 15:10 Telecom Italia Big Data project

- An update

Paolo Mussetto

Program Manager and BI & Data

Architect

Telecom Italia

15:10 - 15:30 Discussion: What is the impact of being Disrupted

- for Business Intelligence

All

15:30 –16:00 Coffee Break

16:00 - 16:45 Business Intelligence projects in TDC Søren Østergaard IT Architect, BI & Data Warehousing

TDC

16:45 - 17:15 Discussion on new Business models

- How BI can be Disrupted for telcos,

normal for OTTs?

Olivier Colinet

Technical Director

Google

17:15 - 17:30 Chairman’s remarks and close of Day 1 Miguel Diez

BI & Big Data Project Senior Manager


19:30

Reception and Gala Dinner


Business Intelligence Agenda Friday, 16 October - room 178

Presentations Day 2

09:00 - 09:15 Opening of the meeting Day 2 Miguel Diez BI & Big Data Project Senior Manager


09:15 - 10:30 Session II: Data Virtualization

09:15 - 10:00 Data Virtualization – and insight Sara Philpott Solution Designer

Openet

10:00 – 12:30 Session III: Data for Analytics

10:00 – 10:30 Trust center – Detach analytics from identity - 3 use cases will be presented: Mobile advertising, Heat maps and 4G value based steering

Martina Matovina Big Data & Analytics team leader

Croatian Telecom


11:00 – 11:30 Data Monetization – Telco perspective - How to get new income sources from mobile and TV data: Case Smart steps in Telefonica

Miguel Diez BI & Big Data Project Senior Manager


11:30 - 12:00 Tools of the trade – The modern data scientist! - What are the young and hungry data-scientist using nowadays? Spark, R, Hadoop and other tools. What is all the fuss about and how do they fit into a legacy environment?

Robert Luciani New Growth and Innovation

Tele2

12:00 – 12:30 Discussion slot All

12:30 - 13:30 Lunch Break

13:30 - 15:00 Session IV: Data Privacy & TeBIT 2015

13:30 - 14:00 Data Privacy for telcos - Discussion session based on a poll among members - Which data can be used for what within the legal frame?

Robert Feldmann BI & Big Data Competence Centre

Swisscom

14:00 - 14:30 Data Privacy for telcos All

14:30 – 15:00 Group objectives & topics for 2016

- Topics for 2016 & Elections

Miguel Diez BI & Big Data Project Senior Manager



15:30 – 16:30 ETIS TeBIT report 2015 - Highlights and trends - Deep dive on Digital and Big Data (Common session with CIO, DSS and PVM WGs



16:30 Close of meeting

17:00 - 18:00 Gathering closing Reception

Billing & Revenue Management Agenda



Presentations Day 1



Invited speakers


14:00 – 14:30 Opening of the meeting - Introduction of participants - Roundtable: Latest billing activities for members

Hans Hodes SSC Billing

KPN & Vice Chairman BRM WG

14:30 – 17:25 Session I: New business and billing models

14:30 – 15:00 Update on KPN ‘Live’ launch - Shifting focus to payments and ‘shop’ concept.



15:00 – 15:30 Real time BSS – case study

- Astelit and the move to real-time

Yevgen Kotukh Project Co-ordinator,

ICT Development Division, Astelit


16:00 – 16:30 Extending real-time charging to the enterprise

Oisin O’Connor Marketing Manager

Matrixx Software

16:30 – 17:00 Architectures, models and billing challenges for the IoT/M2M – Unanswered questions

Peter Frei Senior Technologist and Architect

Telus

17:00 - 17:25 Discussion - The ‘IT’isation of telcos - The end of silos and new ways of communicating between IT, Networks and the business - New pricing models and future roles for telcos

Led by Tony Poulos

Managing Editor

Disruptive Views

17:25 – 17:30 Chairman’s remarks & close of Day 1 Hans Hodes SSC Billing


19:30

Reception & Gala Dinner


Billing & Revenue Management Agenda Friday, 16 October - room 179

Presentations Day 2

09:00 – 09:15 Opening of the meeting Day 2 - Objectives of today



09:15 – 12:30 Session II: Benchmarking and Revenue Assurance

09:15 – 10:00 Billing benchmarking project - Presentation of results

Alex Leslie Publisher

DisruptiveViews

10:00 – 10:30 Discussion of results - Next steps – repeat or another project

Led by Alex Leslie Publisher

DisruptiveViews


11:00 - 11:30 Revenue Assurance - Using benchmarking to continuously improve processes - Current challenges, focus

Philipp Reischauer Head of RA

Deutsche Telekom

11:30 - 12:00 Discussion of role and responsibility of RA - In new business models - From reactive to proactive

Led by Philipp Reischauer Head of RA

Deutsche Telekom

12:00 - 12:30 ISP Billing – current challenges and convergence opportunities

Gokhan Birinci, Revenue Management specialist

Turkcell


13:30 – 15:00 Session III: Payments, Vendors

13:30 – 14:00 The payments landscape - The players, the winners and losers - Is there room for operators?

TBA

14:00 – 14:30 Discussion - A role for operators in payments - Carrier billing

Alex Leslie Publisher

DisruptiveViews

14:30 - 15:00 The vendor panel - What is new in RFPs? - What issues are being discussed in client meetings? - What makes a good relationship with an operator? Panelists: Matrixx, Redknee, Openet, TCS

Led by Teresa Cottam Chief Strategy Officer

Telesperience


15:30 - 16:30 Discussion - Topics not fully covered. All

16:30 Sum Up and Closing - Actions decided, topics to be addressed in 2016 - Next meeting




Supporting Organisations:

Sponsors & Partners

Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use our network equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks.

We are one of the few companies worldwide that can offer end-to-end solutions for all major mobile communication standards. Our networks, telecom services and multimedia solutions make it easier for people, across the world, to communicate. And as communication changes the way we live and work, Ericsson is playing a key role in this evolution. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one.

Our vision is to be the prime driver in an all-communicating world. For more information, please visit: www.ericsson.com

Huawei is a global leader of ICT solutions. Continuously innovating based on customer needs, we are committed to enhancing customer experiences and creating maximum value for telecom carriers, enterprises, and consumers. Our telecom network equipment, IT products and solutions, and smart devices are used in 170 countries and regions. Huawei ranked 285th on the Global Fortune 500 based on its revenue in 2013. In 2014, the company’s revenue reached approximately USD 46.5 billion.

We invest over 10% of our annual sales revenue into R&D and more than 45% of our 170,000 employees engage in R&D. Leveraging our experience and expertise in the ICT sector, we help bridge the digital divide and promote high-quality broadband connectivity for all.

Tata Consultancy Services (TCS) is a global leader in IT services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers.

TCS has been recognized by Brand Finance as one of the Big 4 Global IT Services Brands. Our continued industry-leading growth is a testament to the certainty our clients experience every day.

Gold Sponsor

Silver Sponsor

Silver Sponsor

Date Events Place

28-29 January Information Security WG meeting Hosted by Oracle

Hamburg

12 February Council meeting Hosted by ETIS

Brussels

3-4 March Digital Sales & Services WG meeting Hosted by *TeliaSonera

Goteborg

9-10 March Anti-Abuse Telco Network meeting Hosted by Swisscom

Zurich

7-8 April CERT-SOC Telco Network WG meeting Hosted by Turkcell

Istanbul

14-15 April Enterprise Architecture WG meeting Hosted by Turkcell

Istanbul

21-22 April Billing & Revenue Management WG meeting Hosted by Redknee

Edinbourgh

28-29 April Procurement & Vendor Management WG meeting Hosted by Lattelecom

Riga

11-12 May Business Intelligence & Data Warehouse WG Hosted by Telefonica

Madrid

26 May ETIS 51st Management Board meeting Hosted by Proximus

Brussels

27 May ETIS CIO Executive Workshop Hosted by Proximus

Brussels

9-10 June Digital Sales & Services WG meeting Hosted by Telenor Serbia

Belgrade

15 June ETIS Security Benchmark 2016 meeting Hosted by *TNO

London

16-17 June Information Security WG meeting Hosted by *BT

London

30 June TeBIT 2016 - Workshop Hosted by ETIS

WebEx

22-23 Sept. Anti-Abuse Telco Network meeting TBD

12 October ETIS 52nd Management Board meeting **Hosted by Croatian Telecom

Zagreb

13-14 October ETIS 12th Community Gathering inclusive working group meetings

Hosted by ETIS *Zagreb

Activity Calendar 2016

For more information, agendas, meeting reports and member directory,

visit the ETIS Members Corner at www.etis.org

* To be confirmed...

What is ETIS?

ETIS is a membership based organization which brings together the major

telecommunications providers in Europe on key information and communication

technology

ETIS Mission

The mission of ETIS is to enable its members to improve their business by

personal exchange of information on using ICT effectively.

ETIS Vision

The ETIS vision is to be acknowledged best platform for sharing knowledge on

the use of ICT in Telcos.

Sharing knowledge is our Strength…

ETIS Central Office

Avenue Louise 331, B-1050 Brussels, Belgium

32.2.223.07.71 32.2.219.26.28

www.etis.org

Tweet about this event using #ETISGath2015

Documents

Community Gathering 2015 - cdn.ymaws.com · On behalf of ETIS, I am pleased to invite you to the ETIS ommunity Gathering 2015. The Gathering will be organised in openhagen, Denmark